online.citi.com
Open in
urlscan Pro
104.90.174.244
Public Scan
Submitted URL: https://u27752607.ct.sendgrid.net/ls/click?upn=M0DFP9NpuUaHb8lzRy0BnZOsX-2BZMKEpFXZ2yYCayTQ3W-2BGLyTpGAQ53P6nHrIudTFn991XckiWggWoJ...
Effective URL: https://online.citi.com/US/ag/contactus
Submission: On July 08 via manual from US — Scanned from DE
Effective URL: https://online.citi.com/US/ag/contactus
Submission: On July 08 via manual from US — Scanned from DE
Form analysis 1 forms found in the DOM
Name: signOnForm — POST https://online.citi.com/US/JSO/signon/ProcessUsernameSignon.do
<form name="signOnForm" action="https://online.citi.com/US/JSO/signon/ProcessUsernameSignon.do" method="POST"><!----><!----><!---->
<div><input _ngcontent-mys-c193="" type="hidden" name="efdBTZ" id="efdBTZ" value="" data-order-appearance="0"><input _ngcontent-mys-c193="" type="hidden" name="efdCSR" id="efdCSR" value="" data-order-appearance="1"><input _ngcontent-mys-c193=""
type="hidden" name="ioBlackBox" id="ioBlackBox" value="undefined" data-order-appearance="2"><input _ngcontent-mys-c193="" type="hidden" name="devicePrint" id="devicePrint" value="undefined" data-order-appearance="3"><!---->
<div _ngcontent-mys-c193="" class="username-input"><citi-input2 _ngcontent-mys-c193="" idstr="signOnModalUsername" type="text" theme="dark" required="true" class="citi-input2 row ng-star-inserted" _nghost-mys-c114="">
<div _ngcontent-mys-c114="" class="form-control-container dark col-xs-12"><label _ngcontent-mys-c114="" tabindex="-1" for="signOnModalUsername" id="signOnModalUsername-label" style="opacity: 0;">User ID</label>
<div _ngcontent-mys-c114="" class="input-container">
<div _ngcontent-mys-c114="" class="add-on-pre"><!----><!----><!----></div>
<div _ngcontent-mys-c114="" class="input-switch-wrapper"><!----><!----><!----><input _ngcontent-mys-c114="" autocapitalize="none" type="text" id="signOnModalUsername" name="username" tabindex="0" placeholder="User ID" maxlength="524288"
autocomplete="off" aria-required="true" aria-labelledby="signOnModalUsername-label" aria-label="" class="ng-untouched ng-pristine ng-valid ng-star-inserted" data-order-appearance="4"><!----></div>
<div _ngcontent-mys-c114="" class="add-on-post"><!----><!----><!----></div>
</div><!----><!---->
</div>
</citi-input2><!----></div>
<div _ngcontent-mys-c193="" class="username-dropdown"><!----></div>
<div _ngcontent-mys-c193="" class="password-input"><citi-input2 _ngcontent-mys-c193="" idstr="signOnModalPassword" type="password" theme="dark" required="true" class="citi-input2 row" _nghost-mys-c114="">
<div _ngcontent-mys-c114="" class="form-control-container dark col-xs-12"><label _ngcontent-mys-c114="" tabindex="-1" for="signOnModalPassword" id="signOnModalPassword-label" style="opacity: 0;">Password</label>
<div _ngcontent-mys-c114="" class="input-container">
<div _ngcontent-mys-c114="" class="add-on-pre"><!----><!----><!----></div>
<div _ngcontent-mys-c114="" class="input-switch-wrapper"><!----><!----><!----><input _ngcontent-mys-c114="" autocapitalize="none" type="password" id="signOnModalPassword" name="password" tabindex="0" placeholder="Password"
maxlength="524288" autocomplete="off" aria-required="true" aria-labelledby="signOnModalPassword-label" aria-label="" class="ng-untouched ng-pristine ng-valid ng-star-inserted" data-order-appearance="5"><!----></div>
<div _ngcontent-mys-c114="" class="add-on-post"><!----><!----><!----></div>
</div><!----><!---->
</div>
</citi-input2></div>
<div _ngcontent-mys-c193="" class="row"><citi-checkbox _ngcontent-mys-c193="" name="remember" value="on" class="ng-star-inserted">
<div class="checkbox col-xs-12 inline-addition ng-star-inserted"><input onkeypress="if (event.keyCode == 13) return false;" type="checkbox" tabindex="0" class="checkBoxAppear checkboxAppear" value="on" id="rememberIdCheck" name="remember"
aria-labelledby="rememberIdCheck-label"><label tabindex="-1" for="rememberIdCheck" id="rememberIdCheck-label" class="ng-star-inserted">Remember my User ID</label><!----><!---->
<div class="row" hidden="" id="rememberIdCheck-addition">
<div class="col-xs-12">
<div class="inline-content">
<div></div>
</div>
</div>
</div>
</div><!---->
</citi-checkbox><!----></div><!---->
<div _ngcontent-mys-c193="" class="row">
<div _ngcontent-mys-c193="" class="form-group signonButton col-sm-12 col-xs-12"><citi-cta _ngcontent-mys-c193="" id="signOnBtn" type="primary" _nghost-mys-c51=""><button _ngcontent-mys-c51="" type="button"
id="0b96a8f5-01d7-890d-ccbc-0f4d2f89580a" class="btn btn-primary ng-star-inserted" style="text-align: center;">Sign On</button><!----><!----><!----><!----></citi-cta></div>
</div>
<div _ngcontent-mys-c193="" class="row linkBlock">
<div _ngcontent-mys-c193="" class="col-xs-6 col-md-6">
<div _ngcontent-mys-c193="" class="no-mt firstSet">
<a _ngcontent-mys-c193="" target="_top" class="btn btn-link removeMobilePadding requestUserIDReminder removeWhiteSpace" href="/US/JSO/uidn/RequestUserIDReminder.do?fuipFlowInd=userID" id="RequestUserIDReminder">Forgot User ID?</a></div>
</div>
<div _ngcontent-mys-c193="" class="col-xs-6 col-md-6">
<div _ngcontent-mys-c193="" class="no-mt secondset"><a _ngcontent-mys-c193="" target="_top" class="btn btn-link removeMobilePadding top20" href="/US/ag/activate/index" id="activate_card">Activate a Card</a></div>
</div>
</div>
<div _ngcontent-mys-c193="" class="row linkBlock">
<div _ngcontent-mys-c193="" class="col-xs-6 col-md-6">
<div _ngcontent-mys-c193="" class="firstSet">
<a _ngcontent-mys-c193="" target="_top" class="btn btn-link removeMobilePadding requestUserIDReminder" href="/US/JSO/uidn/RequestUserIDReminder.do?fuipFlowInd=pwd" id="RequestPassswordReminder">Forgot Password?</a></div>
</div>
<div _ngcontent-mys-c193="" class="col-xs-6 col-md-6">
<div _ngcontent-mys-c193="" class="secondset"><a _ngcontent-mys-c193="" target="_top" class="btn btn-link removeMobilePadding top20" href="/JSO/reg/Setup.do?" id="register_acc">Register for Online Access</a></div>
</div>
</div>
</div>
</form>Text Content
Skip to Content
ATM / BRANCH
ESPAÑOL
Notificación importante
Por favor, tenga en cuenta que es posible que las comunicaciones futuras del
banco, ya sean verbales o escritas, sean únicamente en inglés. Estas
comunicaciones podrían incluir, entre otras, contratos de cuentas, estados de
cuenta y divulgaciones, así como cambios en términos o cargos o cualquier tipo
de servicio para su cuenta. Además, es posible que algunas secciones de este
website permanezcan en inglés.
--------------------------------------------------------------------------------
Please be advised that future verbal and written communications from the bank
may be in English only. These communications may include, but are not limited
to, account agreements, statements and disclosures, changes in terms or fees; or
any servicing of your account. Additionally, some sections of this site may
remain in English.
Continuar
Close
* Credit Cards
* View All Credit Cards
* See If You're Pre-Selected
* Balance Transfer Credit Cards
* 0% Intro APR Credit Cards
* Rewards Credit Cards
* Cash Back Credit Cards
* Travel Credit Cards
* Small Business Credit Cards
Quick Links
* Citi® Credit Knowledge Center
* Respond to Mail Offer
* Banking
* Checking
* Savings
* Banking Overview
* Certificates of Deposit
* Banking IRAs
* Rates
* Small Business Banking
Quick Links
* Savings Made Simple
* Citi® Bonus Offers
* Lending
* Personal Loans & Lines of Credit
* Home Lending
* Buy a Home
* Refinance Your Home
* Use Your Home Equity
* Small Business Lending
Quick Links
* Mortgage Calculators
* Home Equity Calculators
* Mortgage Learning Center
* Investing
* Investing Overview
* Self-Directed Investing
* Robo Advisor
* Working with an Advisor
Quick Links
* Planning Tools
* Market Insights
* Investments & Insurance
* Wealth Management
* Citigold
* Citigold® Private Client
* Citi Priority
Quick Links
* Find a Wealth Team
* Planning Tools
* ATM / BRANCH
* ESPAÑOL
Por favor, tenga en cuenta que es posible que las comunicaciones futuras del
banco, ya sean verbales o escritas, sean únicamente en inglés. Estas
comunicaciones podrían incluir, entre otras, contratos de cuentas, estados de
cuenta y divulgaciones, así como cambios en términos o cargos o cualquier
tipo de servicio para su cuenta. Además, es posible que algunas secciones de
este website permanezcan en inglés.
--------------------------------------------------------------------------------
Please be advised that future verbal and written communications from the bank
may be in English only. These communications may include, but are not limited
to, account agreements, statements and disclosures, changes in terms or fees;
or any servicing of your account. Additionally, some sections of this site
may remain in English.
Continuar
Close
* Open an Account
* How can we help?
* Sign On
How can we help?
Sign On
User ID
Password
Remember my User ID
Sign On
Forgot User ID?
Activate a Card
Forgot Password?
Register for Online Access
Close
PSSSST...
INTERNET EXPLORER IS GOING AWAY
But don't worry! You can still visit Citi.com on another supported browser-find
one you like here. Just make the switch by June 15, 2022 and you're all set.
Close
Citibank Customer Service – Citi.com
CITIBANK CUSTOMER SERVICE – CITI.COM
Contact Us
CONTACT US
clear searchHow can we help?
HOW CAN WE HELP?
Type 3-5 words
search
Search
Quick Actions
QUICK ACTIONS
Locate Branch
Open a Checking, CD, Credit Card or Lending Account
Forgot Password
View Bank Account Rates
Locate Branch
Open a Checking, CD, Credit Card or Lending Account
Forgot Password
View Bank Account Rates
FAQs
FAQS
* Q
I'm having trouble accessing my account online. What should I do?
A
To regain online access, select 'Forgot Password?' Follow the prompts and
provide the requested information. If your online access continues to be
locked, please Contact Us by Phone.
Show more
Was this information helpful?
* Q
How do I activate a card?
A
Activate your card online.
Show more
Was this information helpful?
* Q
How do I manage a dispute on my account?
A
To manage a dispute on your credit card account, visit the Dispute Center at
any time. You can also view all open and closed disputes or cancel an
existing dispute.
To manage a dispute on your ATM/Debit card account, please Contact Us through
Chat or call us at 1-888-248-4226; Text Telephone (TTY): 1-800-945-0258. A
representative will help you with your claim.
Show more
Was this information helpful?
* Q
What do I need to apply for a Citibank account online?
A
To apply for an account online, you need to:
* Be a U.S. citizen or resident alien
* Be at least 18 years old
* Answer questions to authenticate your identity
* Agree to the Terms and Conditions of the account
If you meet these eligibility requirements, you will need to provide your:
* Social Security Number (SSN)
* U.S. address
* Personal information such as date of birth, occupation and phone number.
If applying for a loan or line of credit, you will also be asked to supply
information about your source of income. Please be aware that Citi® will
verify the information you provide before approving your application.
Note: If you are opening a joint account with checkwriting privileges, both
account applicants must provide their signatures before we can send checks.
Applicants with a mailing address that includes a post office box and who are
enrolled in an address confidentiality program can visit a branch to apply or
Contact Us for more information.
Show more
Was this information helpful?
Load More Results
Load More Results
SIGN ON TO MESSAGE US
It only takes a few minutes to register if you’re a new user.
USE THE CITI MOBILE® APP
You can also Message Us in the Citi Mobile App. Just send us a message and we’ll
notify you as soon as a representative replies.
Here’s an even faster way to Message Us in the app. Using your mobile device,
open your Camera app or QR Code scanner, then scan the QR Code.
* GIVE US A CALL
* VISIT US
* CONNECT BY MAIL
Citi Products & Services
Expand All Sections
Expand All Sections
Citi Products & Services
* Banking
Apply for an Account & Check your Application Status
1-800-745-1534
TTY: 1-800-992-9833
For persons with hearing or speech impairments.
Servicio al cliente español
1-800-360-2484
TTY: 1-800-945-0258
For persons with hearing or speech impairments.
General Support & Servicing
1-888-248-4226
210-677-3777
(from outside the U.S.)
TTY: 1-800-945-0258
For persons with hearing or speech impairments.
* Personal Loans
Servicing & Support
1-800-685-0935
TTY: 1-800-945-0258
For persons with hearing or speech impairments.
* Citi® Cards
General Support & Servicing
Call the number on the back of your card.
If you do not have the card, then call 1-800-950-5114
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
Apply for a Credit Card & Check your Application Status
1-888-201-4523
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
Apply for a Costco Credit Card & Check your Application Status
1-877-343-4118
TTY: 1-866-210-0617
For persons with hearing or speech impairments.
Servicio al cliente español
1-800-947-9100
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
View More
CITI® CARDS
General Support & Servicing for Citi® Double Cash Card
1-855-473-4583
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for Citi® / AAdvantage® Cards
1-888-766-2484
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for The Citi ThankYou® Cards:
Citi ThankYou® Preferred Card
Citi ThankYou® Premier Card
1-800-THANKYOU
(800-842-6596)
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for Citi® CashReturns®
1-866-533-8617
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for Citi PrestigeSM Card
1-877-288-2484
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for Citi PremierPass® Expedia® Cards
1-866-458-4271
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for Citi Simplicity® Cards
1-866-696-5673
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for Citi® Secured MasterCard®
1-800-950-5114
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for Citi® Driver's Edge®
1-800-967-8500
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for AT&T Access More Card from Citi
1-855-488-6642
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for AT&T Access Card from Citi
1-855-488-6642
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for AT&T Universal Cards
1-800-423-4343
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for Citi® Diamond Preferred Card
1-800-823-4086
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for Citi® Dividend Card
1-800-950-5114
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for CitiBusiness® Card with ThankYou® Rewards
1-800-750-7453
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for CitiBusiness® Card
1-800-750-7453
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for CitiBusiness® / AAdvantage® Select Cards
1-800-732-6000
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for AT&T Universal Business Rewards Card
1-877-288-4577
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for Citi® Professional® Cards
1-866-834-9486
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for Costco Anywhere Visa®
855-378-6467
TTY: 1-866-210-0617
For persons with hearing or speech impairments.
General Support & Servicing for Costco Anywhere Visa® Business Card
855-378-6468
TTY: 1-866-210-0617
For persons with hearing or speech impairments.
Collections Servicing for Costco
1-855-805-5486
TTY: 1-866-210-0617
For persons with hearing or speech impairments.
Collections Servicing for Citi Cards
1-800-388-2200
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for Citi® Professional® Cash Cards
1-866-834-9486
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for Citi® Professional® / Aadvantage
1-866-696-5859
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for CitiBusiness® World Card
1-866-458-4215
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for CitiBusiness ThankYou® Card
1-800-842-6596
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
General Support & Servicing for CitiBusiness® / AAdvantage® Platinum Select
Cards
1-866-458-4216
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
Citi Retail Services
For all other retailers, contact the number of the back of your card.
General Support & Servicing for Citi Custom Cash SM Card.
1-888-872-2214
TTY: 1-800-325-2865
For persons with hearing or speech impairments.
OKOpens in new windowOK
Close
* Mortgage and Home Equity
New first mortgage or refinance
1-800-248-4638
TTY: United States: 711
Puerto Rico: 1-866-280-2050
For persons with hearing or speech impairments.
Servicing (Cenlar FSB)
1-855-839-6253
TTY: 1-866-523-6781
For persons with hearing or speech impairments.
Servicing for Citi Private Bank Customers (Cenlar FSB)
1-855-839-6250
TTY: 1-866-523-6781
For persons with hearing or speech impairments.
* Small Business Banking
Servicing & Support
1-877-528-0990
TTY: 1-800-788-0002
For persons with hearing or speech impairments.
* Retirement Services
General Support & Servicing
1-800-695-5911
TTY: 1-800-788-6775
For persons with hearing or speech impairments.
* Global Executive Banking - International Personal Bank U.S.
General Support & Servicing
1-866-213-0890
1-813-604-3290
(from outside the U.S)
TTY: 1-800-945-0258
For persons with hearing or speech impairments.
* International Personal Banking - International Personal Bank U.S.
General Support & Servicing
1-800-568-8555
1-813-604-3000
(from outside the U.S)
TTY: 1-800-945-0258
For persons with hearing or speech impairments.
* Citigold® Banking
Your Dedicated Citigold® Team
Sign on to see contact information for your dedicated Citigold team
Apply for a Citigold Account & Check your Application Status
1-888-967-8200
TTY: 1-800-788-0002
For persons with hearing or speech impairments.
* Citigold® International - International Personal Bank U.S.
General Support & Servicing
1-866-637-9042
1-813-604-3006
(from outside the U.S.)
TTY: 1-800-788-6775
For persons with hearing or speech impairments.
View More
CITIGOLD® INTERNATIONAL - INTERNATIONAL PERSONAL BANK U.S.
Toll-Free from Argentina
0-800-777-4357
Toll-Free from Brazil
0-800-762-1039
Toll-Free from Chile
800 37 2484
Toll-Free from Colombia
0-1-800-9-157462
Toll-Free from Mexico
001-877-4400118
Toll-Free from Peru
00-800-04400118
Toll-Free from Uruguay
000-413-598-4130
Toll-Free from Venezuela
058-800-100-3652
Toll-Free from Hong Kong
800931029
Toll-Free from China
108007142814
Toll-Free from Japan
00531123007
Toll-Free from Philippines
180011102741
Toll-Free from Russia
88003013958
Toll-Free from Singapore
8001013921
Toll-Free from Taiwan
00801128043
OKOpens in new windowOK
Close
* Citigold Private Client International - International Personal Bank U.S.
General Support & Servicing (from outside the U.S.)
1-877-309-0914
1-813-604-3080
TTY: 1-800-945-0258
For persons with hearing or speech impairments.
* Business Banking
For Small Business Banking
(Annual Sales < $5MM)
1-877-528-0990
TTY: 1-800-788-0002
For persons with hearing or speech impairments.
For Business Banking (Annual Sales < $ 5MM) or
Commercial Banking (Annual Sales > $20MM):
If you have specific questions about your account, please contact your
Relationship Manager or Service Officer.
General Support & Servicing (from outside the U.S.)
210-677-3790
* Private Bank
General Support & Servicing
1-800-870-1073
1-210-677-3781
(from outside the U.S.)
TTY: 1-800-788-6775
For persons with hearing or speech impairments.
Citi Private Bank CitiBusiness Accounts
1-866-513-7802
TTY: 1-800-788-0002
For persons with hearing or speech impairments.
Mortgage Servicing - Cenlar
1-855-839-6250
TTY: 1-866-523-6781
For persons with hearing or speech impairments.
* Citi Priority
General Support & Servicing
1-888-275-2484
210-677-3780
(from outside the U.S.)
TTY:1-800-788-6775
For persons with hearing or speech impairments.
Note: TTY phone services for persons with hearing or speech impairments.
CITI LOCATIONS & APPOINTMENTS
ATMS/BRANCHES
FIND LOCATIONS
APPOINTMENTS
BOOK AN APPOINTMENT
Citi Products & Services
Expand All Sections
Expand All Sections
Citi Products & Services
* Banking
Citigold Client Services
U.S. Service Center
Attn: C.G.S.
P.O. Box 769007
San Antonio, TX 78245-9966
Citi Personal Wealth Management
111 Wall Street
New York, NY 10043
Citibank Client Services
U.S. Service Center
Attn: C.P.S.
P.O. Box 769007
San Antonio, TX 78245-9966
Citigold® Private Client Services
Citigold Private Client Services
Attn: C.P.C.S.
P.O. Box 769003
San Antonio, TX 78245-9003
Citi International Financial Services
Citi International Financial Services LLC
P.O. Box 70263
San Juan, Puerto Rico 00936-8263
View More
BANKING
Deposits
Citibank
Check Ops - Bank By Mail
P.O. Box 769009
San Antonio, TX 78245
Deposits - for overnight packages
Citibank
Check Ops - Bank By Mail
100 Citibank Drive
San Antonio, TX 78245
OKOpens in new windowOK
Close
* Citi® Cards
Payments by Regular Mail1
P.O. BOX 9001037
Louisville, KY 40290-1037
Overnight Delivery / Express Payments
Citibank Express Payments
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213
General Correspondence
Citibank Customer Service
P.O. Box 6500
Sioux Falls, SD 57117
Payments by Regular Mail for the Costco Anywhere Visa® Cards1
PO Box 78019
Phoenix, AZ 85062-8019
General Correspondence for the Costco Anywhere Visa® Cards
Costco Consumer and Costco Small Business
PO BOX 790046
ST. Louis, MO 63179-0046
Overnight Payments for the Costco Anywhere Visa® Cards
Attention: Bankcard Payments Department
6716 Grade Lane
Building 9, Suite 910
Louisville, KY 40213
* Mortgage and Home Equity
New Mortgage Inquiries
Citibank, N.A. MC 2197 BSC
P.O. Box 6205
Sioux Falls, SD 57117-6205
Notice of Error, Request for Information or Qualified Written Request
To submit a written Notice of Error, Request for Information or Qualified
Written Request, it must be sent to the following designated address:
If you receive statements from CitiMortgage
* CitiMortgage, Inc.
P.O. Box 6728
Sioux Falls, SD 57117-6728
More Information
If you receive mortgage statements from Citibank, N.A.
* Citibank, N.A.
P.O. Box 760937
San Antonio, TX 78245-0937
More Information
If you receive mortgage statements from Cenlar
* Please contact Cenlar at 1-800-223-6527 or online at
www.loanadministration.com for more information on how to submit this type
of request.
Make a payment by regular mail
* (For properties in AK, AR, CA, CO, HI, ID, MT, NE, NV, NM, ND, OR, SD, UT,
WA, WY, and Guam)
Central Loan Administration and Reporting
P.O. Box 54040
Los Angeles, CA 90054-0040
* (For all other properties)
Central Loan Administration and Reporting
P.O. Box 11733
Newark, NJ 07101-4733
Please write your account number on your check.
Make a payment by overnight delivery
* Central Loan Administration and Reporting
425 Phillips Boulevard
Ewing, NJ 08618
Please write your account number on your check.
1Crediting of Payments by Mail:
If we receive your payment in proper form at our processing facility by 5 p.m.
local time there, it will be credited as of that day. A payment received there
in proper form after that time will be credited as of the next day. Allow 5 to 7
days for payments by regular mail to reach us. There may be a delay of up to 5
days in crediting a payment we receive that is not in proper form or not sent to
the correct address.
Proper Form:
For a payment sent by mail or courier to be in proper form, you must:
* Enclose a valid check or money order. No cash or foreign currency please.
* Include your name and last four digits of your account number on the front of
your check or money order.
Close
Close
Error
Close
Why Citi
Why Citi
* Our Story
* Careers
* Benefits and Services
* Rewards
* Citi Easy DealsSMOpens in new window
* Citi Entertainment®Opens in new window
* Special Offers
Wealth Management
Wealth Management
* Citigold® Private Client
* Citigold
* Citi Priority
* Citi Private Bank
Business Banking
Business Banking
* Small Business Accounts
* Commercial Accounts
Rates
Rates
* Personal Banking
* Credit Cards
* Mortgage
* Home Equity
* Lending
Help & Support
Help & Support
* Contact Us
* Help & FAQs
* Security Center
Important Information
You are leaving a Citi Website and going to a third party site. That site may
have a privacy policy different from Citi and may provide less security than
this Citi site. Citi and its affiliates are not responsible for the products,
services, and content on the third party website. Do you want to go to the third
party site?
Citi is not responsible for the products, services or facilities provided and/or
owned by other companies.
ContinueOpens in new window
Close
Important Information
You are leaving a Citi Website and going to a third party site. That site may
have a privacy policy different from Citi and may provide less security than
this Citi site. Citi and its affiliates are not responsible for the products,
services, and content on the third party website. Do you want to go to the third
party site?
Citi is not responsible for the products, services or facilities provided and/or
owned by other companies.
ContinueOpens in new window
Close
J.D. Power 2019 Mobile App Certification Program℠<span
class='sr-only'>Service Mark</span>
J.D. Power 2019 Mobile App Certification Program℠Service Mark recognition is
based on successful completion of an audit and exceeding a customer experience
benchmark through a survey of recent servicing interactions. For more
information, visit
jdpower.com/awards
ContinueOpens in new window
Close
Important Information
You are leaving a Citi Website and going to a third party site. That site may
have a privacy policy different from Citi and may provide less security than
this Citi site. Citi and its affiliates are not responsible for the products,
services, and content on the third party website. Do you want to go to the third
party site?
Citi is not responsible for the products, services or facilities provided and/or
owned by other companies.
ContinueOpens in new window
Close
ContinueOpens in new window
Close
Important Information
You are leaving a Citi Website and going to a third party site. That site may
have a privacy policy different from Citi and may provide less security than
this Citi site. Citi and its affiliates are not responsible for the products,
services, and content on the third party website. Do you want to go to the third
party site?
Citi is not responsible for the products, services or facilities provided and/or
owned by other companies.
ContinueOpens in new window
Close
Important Information
You are leaving a Citi Website and going to a third party site. That site may
have a privacy policy different from Citi and may provide less security than
this Citi site. Citi and its affiliates are not responsible for the products,
services, and content on the third party website. Do you want to go to the third
party site?
Citi is not responsible for the products, services or facilities provided and/or
owned by other companies.
ContinueOpens in new window
Close
Important Information
You are leaving a Citi Website and going to a third party site. That site may
have a privacy policy different from Citi and may provide less security than
this Citi site. Citi and its affiliates are not responsible for the products,
services, and content on the third party website. Do you want to go to the third
party site?
Citi is not responsible for the products, services or facilities provided and/or
owned by other companies.
ContinueOpens in new window
Close
© 2022 Citigroup Inc
* Terms & Conditions
* Privacy
* Notice at Collection
* CA Privacy Hub
* Accessibility
* Country & Jurisdictions:
* United States >
Get Citibank information on the countries & jurisdictions we serve
Select Country or Jurisdiction
AustraliaBahrainBrazilChina - ChineseChina - EnglishColombiaEl
SalvadorGuatemalaHong KongIndia - DomesticIndia - Non-Resident Indian
(NRI)Indonesia - Bahasa IndonesiaIndonesia - EnglishKorea - KoreanKorea -
EnglishMalaysiaMexicoPhilippinesPolandRussia - RussianRussia -
EnglishSingaporeTaiwan - ChineseTaiwan - EnglishThailandUnited Arab
EmiratesUnited KingdomUnited StatesVenezuelaVietnam - VietnameseVietnam -
English
SubmitOpens in new windowCancel
Close
Important Legal Disclosures & Information
Citibank.com provides information about and access to accounts and financial
services provided by Citibank, N.A. and its affiliates in the United States and
its territories. It does not, and should not be construed as, an offer,
invitation or solicitation of services to individuals outside of the United
States.
Terms, conditions and fees for accounts, products, programs and services are
subject to change. Not all accounts, products, and services as well as pricing
described here are available in all jurisdictions or to all customers. Your
eligibility for a particular product and service is subject to a final
determination by Citibank. Your country of citizenship, domicile, or residence,
if other than the United States, may have laws, rules, and regulations that
govern or affect your application for and use of our accounts, products and
services, including laws and regulations regarding taxes, exchange and/or
capital controls that you are responsible for following.
The products, account packages, promotional offers and services described in
this website may not apply to customers of International Personal Bank U.S. in
the Citigold® Private Client International, Citigold® International, Citi
International Personal, Citi Global Executive Preferred, and Citi Global
Executive Account Packages.
What's New
WHAT'S NEW
Chat Has a New Home
Come visit us at our new, easy-to-find location! Just open Search & Help and
select the Chat symbol anytime you want to chat.
Got it, Thanks
Close