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Submission: On May 31 via api from US — Scanned from DE
Submission: On May 31 via api from US — Scanned from DE
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SMART Integrated Portal * How to recognize and avoid phishing scams? Log In Get Started Welcome to SIP SMART Integrated Portal (SIP) is a new externally facing portal to HUD's SMART system, in which Partial Claim loans are serviced. With an account, Borrowers, Servicers, and Third Parties can view loan information, request payoff amounts and begin the subordination process. See what is required to create a SIP account . . . * Borrower * Servicer * Third Party User FHA Case Number 10-DIGIT FHA CASE NUMBER FHA CASE NUMBER INFO Property Address THE ADDRESS ASSOCIATED WITH YOUR FHA LOAN Loan Amount THE ORIGINAL AMOUNT OF THE PARTIAL CLAIM NOTE OR NOTES LOAN AMOUNT INFO Email Address YOUR PERSONAL EMAIL ADDRESS Servicer ID 5 DIGIT FHA SERVICER ID FOR YOUR ORGANIZATION SERVICER ID INFO Company Address YOUR COMPANY'S ADDRESS Email Address YOUR SERVICER EMAIL ADDRESS Company Name YOUR COMPANY OR ENTITY NAME COMPANY NAME OPTIONAL EIN YOUR EMPLOYER IDENTIFICATION NUMBER EIN OPTIONAL Company Address YOUR COMPANY'S ADDRESS Email Address YOUR WORK EMAIL ADDRESS TPA YOUR THIRD-PARTY AUTHORIZATION TPA INFO FHA Case Access GENERAL FHA CASE INFORMATION FHA CASE ACCESS INFO Learn More Request An Account ONCE YOU HAVE LOGGED INTO SIP, SEE WHAT YOU CAN DO AS A BORROWER # View FHA Case Information View information about your FHA loans $ Request a Payoff Letter Request a Payoff Letter with the current total amount due and instructions for payment of the HUD Secretary Held Partial Claim Loan Program balance Upload/Download Documents Upload or download your TPA, Note, Mortgage, or Other documents # View FHA Case Information View information about your FHA loans $ Request a Payoff Letter Request a Payoff Letter with the current total amount due and instructions for payment of the HUD Secretary Held Partial Claim Loan Program balance Request Subordinations Request a subordination checklist for your HUD Secretary Held Partial Claim Loan Program Upload/Download Documents Upload or download your TPA, Note, Mortgage, or Other documents # View FHA Case Information View information about your FHA loans $ Request a Payoff Letter Request a Payoff Letter with the current total amount due and instructions for payment of the HUD Secretary Held Partial Claim Loan Program balance Request Subordinations Request a subordination checklist for your HUD Secretary Held Partial Claim Loan Program Upload/Download Documents Upload or download your TPA, Note, Mortgage, or Other documents Ready to get started? Click below to begin the account request process and gain access to all features SMART Integrated Portal has to offer! Request An Account Need help or have questions? Visit our Support Center for frequently asked questions and additional resources. Our Technical Support Helpdesk can provide assistance with technical issues or questions. Visit Support Center SMART Integrated Portal RESOURCES FAQ Account Registration Guide Technical Support 2023 ©SMART Integrated Portal Accessibility Privacy Policy Support HUD.gov × DON'T KNOW THE FHA CASE NUMBER? What is an FHA Case Number? The FHA Case Number is a unique 10-digit number assigned to a Borrower's Loan File. An FHA Case Number can often be found in the following formats on your recorded Lien, with or without the dashes: * 555-5555555 * 555-5555555-703 * 703-555-5555555 * 203-555-5555555 When entering the FHA Case Number on SIP, please use the 10-digit format (e.g. 555-5555555). Do not use the 703 or 203. Where can I find my FHA Case Number? If you do not know your FHA Case Number, please reach out to your mortgage servicer to obtain this information, along with your loan amount. * SIP Tech Support cannot provide information regarding your FHA Case Number or loan amount. Close × FHA CASE NUMBER IS NOT LISTED? What is an FHA Case Number? The FHA Case Number is a unique 10-digit number assigned to a Borrower's Loan File. An FHA Case Number can often be found in the following formats on your recorded Lien, with or without the dashes: * 555-5555555 * 555-5555555-703 * 703-555-5555555 * 203-555-5555555 When entering the FHA Case Number on SIP, please use the 10-digit format (e.g. 555-5555555). Do not use the 703 or 203. Where can I find my FHA Case Number? If you do not know your FHA Case Number, please reach out to the borrower's mortgage servicer to obtain this information, along with your loan amount. * SIP Tech Support cannot provide information regarding your FHA Case Number or loan amount. How do I request a Payoff Letter for a FHA Case Number that is not listed? If you are unable to find the FHA Case Number after typing in the full 10-digit number, please select the "FHA Case Number not listed" option to request access and request a payoff for that loan simultaneously. Please note that as a third-party user, you will be asked to provide a copy of your third-party authorization for the FHA Case Number. Close × HAVE A DIFFERENT LOAN PROGRAM? SMART Integrated Portal cannot provide any information related to the following loan programs: * Home Equity Conversion Mortgages (HECM) * Section 235 Mortgages (235 Insured) * Asset Control Area (ACA) * Emergency Homeowners Loan Program (EHLP) * Good Neighbor Next Door (GNND) * Hope For Homeowners (H4H) * Nehemiah * Purchase Money Mortgage (PMM) Please contact the following for all HECM inquiries: * HECM Servicer Inquiries: customerservice@hud.gov * HECM Payoff Requests: payoff@hud.gov Please email PCServicing@hud.gov if you have questions about all other loan programs. Close × WHAT IS MY TPA? As a third-party user, if you choose to request access to an FHA, you must provide a copy of your third-party authorization for each FHA Case Number you are requesting access to. What is a TPA? A third-party authorization is a documentation showing legal authorization, signed and dated by the Borrower, with a statement identifying the party to whom it is approved to release information. Close × WHAT IS MY LOAN AMOUNT? The original amount of the Partial Claim Note or Notes. If you do not know the claim amount, please contact the loss mitigation staff at your mortgage servicer for assistance. Close × WHAT IS MY SERVICER ID? If you do not know your FHA Servicer ID, please speak with your management to obtain it. Close × WHAT INFORMATION DO I NEED FOR FHA CASE ACCESS? As a third-party user, you have the option to link your account with FHA Case Numbers during account registration. This step is optional and can also be done after your account has been created. The following information is required to request access to an FHA Case: * A valid FHA Case Number * The original amount of the Partial Claim Note or Notes. If you do not know the claim amount, please contact the borrower's mortgage servicer. * A copy of your third-party authorization for this FHA Case Number SMART Integrated Portal only accepts Partial Claim loans at this time. Please contact the following for all HECM inquiries: * HECM Servicer Inquiries: customerservice@hud.gov * HECM Payoff Requests: payoff@hud.gov Please email PCServicing@hud.gov if you have questions about all other loan programs. Close × Company Name is optional for Other and Originating Lender account types. Close × EIN is optional. Close × HOW DOES AUTO-APPROVAL WORK? Account requests will Auto-Approve only if the domain matches a designated domain rule and all other conditions are met. Close Tech Support