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Submitted URL: http://www.tellkentreliance.com/
Effective URL: https://secure.servicetick.com/SurveyPortal/Survey?surveyId=5202&s=213
Submission: On April 03 via api from IN — Scanned from DE
Effective URL: https://secure.servicetick.com/SurveyPortal/Survey?surveyId=5202&s=213
Submission: On April 03 via api from IN — Scanned from DE
Form analysis 1 forms found in the DOM
POST https://secure.servicetick.com/SurveyPortal/Survey?tid=98f83b60-31f1-4c10-ae9b-1462d35fff44
<form id="surveyForm" method="post" action="https://secure.servicetick.com/SurveyPortal/Survey?tid=98f83b60-31f1-4c10-ae9b-1462d35fff44" role="form" data-ajax="false" novalidate="novalidate">
<fieldset id="returnable">
<input type="hidden" class="returnableData" id="ClientAccountId" name="ClientAccountId" value="213">
<input type="hidden" class="returnableData" id="AnsweredQuestions" name="AnsweredQuestions" value="">
<input type="hidden" class="returnableData" id="PreviousQuestions" name="PreviousQuestions">
<input type="hidden" class="returnableData" id="SurveyId" name="SurveyId" value="5202">
<input type="hidden" class="returnableData" id="TransactionId" name="TransactionId" value="98f83b60-31f1-4c10-ae9b-1462d35fff44">
<input type="hidden" class="returnableData" id="CustomData" name="CustomData">
<input type="hidden" class="returnableData" id="CurrentPageNumber" name="CurrentPageNumber" value="1">
<input type="hidden" class="returnableData" id="CurrentPageId" name="CurrentPageId" value="19226">
<input type="hidden" class="returnableData" id="OriginalQueryString" name="OriginalQueryString" value="surveyId=5202&s=213">
<input type="hidden" class="returnableData" id="SessionCamSessionId" name="SessionCamSessionId" value="">
<input type="hidden" class="returnableData" id="Integration_SC" name="Integration_SC" value="False">
<input type="hidden" class="returnableData" id="DNR" name="DNR" value="false">
<input type="hidden" class="returnableData" id="SurveyAnswers" name="SurveyAnswers" value="null">
<input type="hidden" class="returnableData" id="TPIntegrationId" name="TPIntegrationId">
<input type="hidden" class="returnableData" id="TPSurveyTag" name="TPSurveyTag">
<input type="hidden" class="returnableData" id="GRIntegrationId" name="GRIntegrationId" value="0">
<input type="hidden" class="returnableData" id="GRIntegrationButton" name="GRIntegrationButton" value="False">
<input type="hidden" class="returnableData" id="GRIntegrationEmbed" name="GRIntegrationEmbed" value="False">
</fieldset>
<fieldset id="nonReturnable">
<div id="header" role="banner">
<img src="https://servicetick-surveyimages.s3.amazonaws.com/KentReliance/logo2.gif" alt="OneSavings Bank logo">
</div>
<div id="progressBarWrapper" role="progressbar" class="">
<div id="progressBarRectangles">
<div class="progressitem active count_4">1</div>
<div class="progressitem count_4">2</div>
<div class="progressitem count_4">3</div>
<div class="progressitem count_4">4</div>
</div>
</div>
<div id="content" role="main">
<div class="questionContainer container_52502" role="section">
<div class="questionHeader" role="heading" aria-level="2" aria-labelledby="description_52502">
<label id="description_52502">
<a data-rel="popup" class="requiredPopup mobileOnly ui-link" role="tooltip">Are you a: *</a>
<span class="requiredTooltip hideMobile" title="Please answer this question." role="tooltip">Are you a: <span aria-hidden="true" role="presentation">*</span></span>
</label>
</div>
<table aria-hidden="true" class="questionContent hoverState singleChoice fullWidth count_3" role="group">
<tbody>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_103415" name="52502" value="Savings customer?" required="" aria-label="Are you a:, answer Savings customer?, option 1 of 3, ">
<label for="dt_103415"> Savings customer? </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_103415" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">Savings customer?</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_103415"
name="52502_mobileInput" value="Savings customer?" aria-label="Are you a:, answer Savings customer?, option 1 of 3, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_103416" name="52502" value="Mortgage customer?" required="" aria-label="Are you a:, answer Mortgage customer?, option 2 of 3, ">
<label for="dt_103416"> Mortgage customer? </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_103416" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">Mortgage customer?</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_103416"
name="52502_mobileInput" value="Mortgage customer?" aria-label="Are you a:, answer Mortgage customer?, option 2 of 3, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_103417" name="52502" value="Both a Savings and Mortgage customer?" required="" aria-label="Are you a:, answer Both a Savings and Mortgage customer?, option 3 of 3, ">
<label for="dt_103417"> Both a Savings and Mortgage customer? </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_103417" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">Both a Savings and Mortgage customer?</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_103417"
name="52502_mobileInput" value="Both a Savings and Mortgage customer?" aria-label="Are you a:, answer Both a Savings and Mortgage customer?, option 3 of 3, " required=""></div>
</td>
</tr>
</tbody>
</table>
</div>
<div class="questionContainer container_86606" role="section">
<div class="questionHeader" role="heading" aria-level="2" aria-labelledby="description_86606">
<label id="description_86606">
<a data-rel="popup" class="requiredPopup mobileOnly ui-link" role="tooltip">What was the reason for your recent interaction with Kent Reliance? *</a>
<span class="requiredTooltip hideMobile" title="Please answer this question." role="tooltip">What was the reason for your recent interaction with Kent Reliance? <span aria-hidden="true" role="presentation">*</span></span>
</label>
</div>
<table aria-hidden="true" class="questionContent hoverState singleChoice fullWidth count_8" role="group">
<tbody>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_172920" name="86606" value="To make a withdrawal" required="" aria-label="What was the reason for your recent interaction with Kent Reliance?, answer To make a withdrawal, option 1 of 8, ">
<label for="dt_172920"> To make a withdrawal </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_172920" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">To make a withdrawal</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_172920"
name="86606_mobileInput" value="To make a withdrawal" aria-label="What was the reason for your recent interaction with Kent Reliance?, answer To make a withdrawal, option 1 of 8, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_172921" name="86606" value="I had a maturing product" required="" aria-label="What was the reason for your recent interaction with Kent Reliance?, answer I had a maturing product, option 2 of 8, ">
<label for="dt_172921"> I had a maturing product </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_172921" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">I had a maturing product</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_172921"
name="86606_mobileInput" value="I had a maturing product" aria-label="What was the reason for your recent interaction with Kent Reliance?, answer I had a maturing product, option 2 of 8, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_172922" name="86606" value="To open a new account" required="" aria-label="What was the reason for your recent interaction with Kent Reliance?, answer To open a new account, option 3 of 8, ">
<label for="dt_172922"> To open a new account </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_172922" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">To open a new account</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_172922"
name="86606_mobileInput" value="To open a new account" aria-label="What was the reason for your recent interaction with Kent Reliance?, answer To open a new account, option 3 of 8, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_172923" name="86606" value="To ask a question" required="" aria-label="What was the reason for your recent interaction with Kent Reliance?, answer To ask a question, option 4 of 8, ">
<label for="dt_172923"> To ask a question </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_172923" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">To ask a question</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_172923"
name="86606_mobileInput" value="To ask a question" aria-label="What was the reason for your recent interaction with Kent Reliance?, answer To ask a question, option 4 of 8, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_172924" name="86606" value="To close an account" required="" aria-label="What was the reason for your recent interaction with Kent Reliance?, answer To close an account, option 5 of 8, ">
<label for="dt_172924"> To close an account </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_172924" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">To close an account</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_172924"
name="86606_mobileInput" value="To close an account" aria-label="What was the reason for your recent interaction with Kent Reliance?, answer To close an account, option 5 of 8, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_172925" name="86606" value="To make a deposit" required="" aria-label="What was the reason for your recent interaction with Kent Reliance?, answer To make a deposit, option 6 of 8, ">
<label for="dt_172925"> To make a deposit </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_172925" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">To make a deposit</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_172925"
name="86606_mobileInput" value="To make a deposit" aria-label="What was the reason for your recent interaction with Kent Reliance?, answer To make a deposit, option 6 of 8, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_172926" name="86606" value="To change my details" required="" aria-label="What was the reason for your recent interaction with Kent Reliance?, answer To change my details, option 7 of 8, ">
<label for="dt_172926"> To change my details </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_172926" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">To change my details</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_172926"
name="86606_mobileInput" value="To change my details" aria-label="What was the reason for your recent interaction with Kent Reliance?, answer To change my details, option 7 of 8, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_172927" name="86606" value="Another type of transaction" required="" aria-label="What was the reason for your recent interaction with Kent Reliance?, answer Another type of transaction, option 8 of 8, ">
<label for="dt_172927"> Another type of transaction </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_172927" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">Another type of transaction</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_172927"
name="86606_mobileInput" value="Another type of transaction" aria-label="What was the reason for your recent interaction with Kent Reliance?, answer Another type of transaction, option 8 of 8, " required=""></div>
</td>
</tr>
</tbody>
</table>
</div>
<div class="questionContainer container_69406" role="section">
<div class="questionHeader" role="heading" aria-level="2" aria-labelledby="description_69406">
<label id="description_69406">
<a data-rel="popup" class="requiredPopup mobileOnly ui-link" role="tooltip">Please tell us how you last interacted with Kent Reliance *</a>
<span class="requiredTooltip hideMobile" title="Please answer this question." role="tooltip">Please tell us how you last interacted with Kent Reliance <span aria-hidden="true" role="presentation">*</span></span>
</label>
</div>
<table aria-hidden="true" class="questionContent hoverState singleChoice fullWidth count_12" role="group">
<tbody>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_139598" name="69406" value="Our call centre team (by phone, email or secure message)" required=""
aria-label="Please tell us how you last interacted with Kent Reliance, answer Our call centre team (by phone, email or secure message), option 1 of 12, ">
<label for="dt_139598"> Our call centre team (by phone, email or secure message) </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_139598" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">Our call centre team (by phone, email or secure message)</label><input type="radio" class="jqMobileCheckboxRadio"
id="mob_139598" name="69406_mobileInput" value="Our call centre team (by phone, email or secure message)"
aria-label="Please tell us how you last interacted with Kent Reliance, answer Our call centre team (by phone, email or secure message), option 1 of 12, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_139599" name="69406" value="Through our website" required="" aria-label="Please tell us how you last interacted with Kent Reliance, answer Through our website, option 2 of 12, ">
<label for="dt_139599"> Through our website </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_139599" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">Through our website</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_139599"
name="69406_mobileInput" value="Through our website" aria-label="Please tell us how you last interacted with Kent Reliance, answer Through our website, option 2 of 12, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_139600" name="69406" value="Via the post" required="" aria-label="Please tell us how you last interacted with Kent Reliance, answer Via the post, option 3 of 12, ">
<label for="dt_139600"> Via the post </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_139600" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">Via the post</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_139600" name="69406_mobileInput"
value="Via the post" aria-label="Please tell us how you last interacted with Kent Reliance, answer Via the post, option 3 of 12, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_139601" name="69406" value="With the Canterbury branch" required="" aria-label="Please tell us how you last interacted with Kent Reliance, answer With the Canterbury branch, option 4 of 12, ">
<label for="dt_139601"> With the Canterbury branch </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_139601" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">With the Canterbury branch</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_139601"
name="69406_mobileInput" value="With the Canterbury branch" aria-label="Please tell us how you last interacted with Kent Reliance, answer With the Canterbury branch, option 4 of 12, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_139602" name="69406" value="With the Chatham branch" required="" aria-label="Please tell us how you last interacted with Kent Reliance, answer With the Chatham branch, option 5 of 12, ">
<label for="dt_139602"> With the Chatham branch </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_139602" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">With the Chatham branch</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_139602"
name="69406_mobileInput" value="With the Chatham branch" aria-label="Please tell us how you last interacted with Kent Reliance, answer With the Chatham branch, option 5 of 12, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_139603" name="69406" value="With the Chichester branch" required="" aria-label="Please tell us how you last interacted with Kent Reliance, answer With the Chichester branch, option 6 of 12, ">
<label for="dt_139603"> With the Chichester branch </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_139603" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">With the Chichester branch</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_139603"
name="69406_mobileInput" value="With the Chichester branch" aria-label="Please tell us how you last interacted with Kent Reliance, answer With the Chichester branch, option 6 of 12, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_139604" name="69406" value="With the Gravesend branch" required="" aria-label="Please tell us how you last interacted with Kent Reliance, answer With the Gravesend branch, option 7 of 12, ">
<label for="dt_139604"> With the Gravesend branch </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_139604" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">With the Gravesend branch</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_139604"
name="69406_mobileInput" value="With the Gravesend branch" aria-label="Please tell us how you last interacted with Kent Reliance, answer With the Gravesend branch, option 7 of 12, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_139605" name="69406" value="With the Hempstead branch" required="" aria-label="Please tell us how you last interacted with Kent Reliance, answer With the Hempstead branch, option 8 of 12, ">
<label for="dt_139605"> With the Hempstead branch </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_139605" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">With the Hempstead branch</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_139605"
name="69406_mobileInput" value="With the Hempstead branch" aria-label="Please tell us how you last interacted with Kent Reliance, answer With the Hempstead branch, option 8 of 12, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_139606" name="69406" value="With the Hythe branch" required="" aria-label="Please tell us how you last interacted with Kent Reliance, answer With the Hythe branch, option 9 of 12, ">
<label for="dt_139606"> With the Hythe branch </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_139606" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">With the Hythe branch</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_139606"
name="69406_mobileInput" value="With the Hythe branch" aria-label="Please tell us how you last interacted with Kent Reliance, answer With the Hythe branch, option 9 of 12, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_139597" name="69406" value="With the Littlehampton branch" required="" aria-label="Please tell us how you last interacted with Kent Reliance, answer With the Littlehampton branch, option 10 of 12, ">
<label for="dt_139597"> With the Littlehampton branch </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_139597" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">With the Littlehampton branch</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_139597"
name="69406_mobileInput" value="With the Littlehampton branch" aria-label="Please tell us how you last interacted with Kent Reliance, answer With the Littlehampton branch, option 10 of 12, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_139607" name="69406" value="With the Maidstone branch" required="" aria-label="Please tell us how you last interacted with Kent Reliance, answer With the Maidstone branch, option 11 of 12, ">
<label for="dt_139607"> With the Maidstone branch </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_139607" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">With the Maidstone branch</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_139607"
name="69406_mobileInput" value="With the Maidstone branch" aria-label="Please tell us how you last interacted with Kent Reliance, answer With the Maidstone branch, option 11 of 12, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_139608" name="69406" value="With the Strood branch" required="" aria-label="Please tell us how you last interacted with Kent Reliance, answer With the Strood branch, option 12 of 12, ">
<label for="dt_139608"> With the Strood branch </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_139608" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">With the Strood branch</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_139608"
name="69406_mobileInput" value="With the Strood branch" aria-label="Please tell us how you last interacted with Kent Reliance, answer With the Strood branch, option 12 of 12, " required=""></div>
</td>
</tr>
</tbody>
</table>
</div>
<div class="questionContainer container_86713" role="section" aria-hidden="true" style="display: none;">
<div class="questionHeader" role="heading" aria-level="2" aria-labelledby="description_86713">
<label id="description_86713">
<a data-rel="popup" class="requiredPopup mobileOnly ui-link" role="tooltip">Please tell us how you last interacted with Kent Reliance. *</a>
<span class="requiredTooltip hideMobile" title="Please answer this question." role="tooltip">Please tell us how you last interacted with Kent Reliance. <span aria-hidden="true" role="presentation">*</span></span>
</label>
</div>
<table aria-hidden="true" class="questionContent hoverState singleChoice fullWidth count_13" role="group">
<tbody>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_173312" name="86713" value="Our call centre team (by phone, email or secure message)" required=""
aria-label="Please tell us how you last interacted with Kent Reliance., answer Our call centre team (by phone, email or secure message), option 1 of 13, ">
<label for="dt_173312"> Our call centre team (by phone, email or secure message) </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_173312" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">Our call centre team (by phone, email or secure message)</label><input type="radio" class="jqMobileCheckboxRadio"
id="mob_173312" name="86713_mobileInput" value="Our call centre team (by phone, email or secure message)"
aria-label="Please tell us how you last interacted with Kent Reliance., answer Our call centre team (by phone, email or secure message), option 1 of 13, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_173313" name="86713" value="Through our website" required="" aria-label="Please tell us how you last interacted with Kent Reliance., answer Through our website, option 2 of 13, ">
<label for="dt_173313"> Through our website </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_173313" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">Through our website</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_173313"
name="86713_mobileInput" value="Through our website" aria-label="Please tell us how you last interacted with Kent Reliance., answer Through our website, option 2 of 13, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_173314" name="86713" value="Via the post" required="" aria-label="Please tell us how you last interacted with Kent Reliance., answer Via the post, option 3 of 13, ">
<label for="dt_173314"> Via the post </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_173314" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">Via the post</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_173314" name="86713_mobileInput"
value="Via the post" aria-label="Please tell us how you last interacted with Kent Reliance., answer Via the post, option 3 of 13, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_173315" name="86713" value="Via secure message" required="" aria-label="Please tell us how you last interacted with Kent Reliance., answer Via secure message, option 4 of 13, ">
<label for="dt_173315"> Via secure message </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_173315" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">Via secure message</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_173315"
name="86713_mobileInput" value="Via secure message" aria-label="Please tell us how you last interacted with Kent Reliance., answer Via secure message, option 4 of 13, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_173316" name="86713" value="With the Canterbury branch" required="" aria-label="Please tell us how you last interacted with Kent Reliance., answer With the Canterbury branch, option 5 of 13, ">
<label for="dt_173316"> With the Canterbury branch </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_173316" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">With the Canterbury branch</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_173316"
name="86713_mobileInput" value="With the Canterbury branch" aria-label="Please tell us how you last interacted with Kent Reliance., answer With the Canterbury branch, option 5 of 13, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_173317" name="86713" value="With the Chatham branch" required="" aria-label="Please tell us how you last interacted with Kent Reliance., answer With the Chatham branch, option 6 of 13, ">
<label for="dt_173317"> With the Chatham branch </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_173317" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">With the Chatham branch</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_173317"
name="86713_mobileInput" value="With the Chatham branch" aria-label="Please tell us how you last interacted with Kent Reliance., answer With the Chatham branch, option 6 of 13, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_173318" name="86713" value="With the Chichester branch" required="" aria-label="Please tell us how you last interacted with Kent Reliance., answer With the Chichester branch, option 7 of 13, ">
<label for="dt_173318"> With the Chichester branch </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_173318" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">With the Chichester branch</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_173318"
name="86713_mobileInput" value="With the Chichester branch" aria-label="Please tell us how you last interacted with Kent Reliance., answer With the Chichester branch, option 7 of 13, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_173319" name="86713" value="With the Gravesend branch" required="" aria-label="Please tell us how you last interacted with Kent Reliance., answer With the Gravesend branch, option 8 of 13, ">
<label for="dt_173319"> With the Gravesend branch </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_173319" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">With the Gravesend branch</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_173319"
name="86713_mobileInput" value="With the Gravesend branch" aria-label="Please tell us how you last interacted with Kent Reliance., answer With the Gravesend branch, option 8 of 13, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_173320" name="86713" value="With the Hempstead branch" required="" aria-label="Please tell us how you last interacted with Kent Reliance., answer With the Hempstead branch, option 9 of 13, ">
<label for="dt_173320"> With the Hempstead branch </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_173320" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">With the Hempstead branch</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_173320"
name="86713_mobileInput" value="With the Hempstead branch" aria-label="Please tell us how you last interacted with Kent Reliance., answer With the Hempstead branch, option 9 of 13, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_173321" name="86713" value="With the Hythe branch" required="" aria-label="Please tell us how you last interacted with Kent Reliance., answer With the Hythe branch, option 10 of 13, ">
<label for="dt_173321"> With the Hythe branch </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_173321" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">With the Hythe branch</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_173321"
name="86713_mobileInput" value="With the Hythe branch" aria-label="Please tell us how you last interacted with Kent Reliance., answer With the Hythe branch, option 10 of 13, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_173322" name="86713" value="With the Littlehampton branch" required="" aria-label="Please tell us how you last interacted with Kent Reliance., answer With the Littlehampton branch, option 11 of 13, ">
<label for="dt_173322"> With the Littlehampton branch </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_173322" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">With the Littlehampton branch</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_173322"
name="86713_mobileInput" value="With the Littlehampton branch" aria-label="Please tell us how you last interacted with Kent Reliance., answer With the Littlehampton branch, option 11 of 13, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_173323" name="86713" value="With the Maidstone branch" required="" aria-label="Please tell us how you last interacted with Kent Reliance., answer With the Maidstone branch, option 12 of 13, ">
<label for="dt_173323"> With the Maidstone branch </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_173323" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">With the Maidstone branch</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_173323"
name="86713_mobileInput" value="With the Maidstone branch" aria-label="Please tell us how you last interacted with Kent Reliance., answer With the Maidstone branch, option 12 of 13, " required=""></div>
</td>
</tr>
<tr class="hideMobile">
<td></td>
<td class="singleColumn">
<input type="radio" id="dt_173324" name="86713" value="With the Strood branch" required="" aria-label="Please tell us how you last interacted with Kent Reliance., answer With the Strood branch, option 13 of 13, ">
<label for="dt_173324"> With the Strood branch </label>
</td>
</tr>
<tr class="mobileOnly">
<td>
<div class="ui-radio"><label for="mob_173324" class="ui-btn ui-corner-all ui-btn-inherit ui-btn-icon-left ui-radio-off">With the Strood branch</label><input type="radio" class="jqMobileCheckboxRadio" id="mob_173324"
name="86713_mobileInput" value="With the Strood branch" aria-label="Please tell us how you last interacted with Kent Reliance., answer With the Strood branch, option 13 of 13, " required=""></div>
</td>
</tr>
</tbody>
</table>
</div>
<div class="questionContainer container_53262" role="section" aria-hidden="true" style="display: none;">
<div class="questionHeader" role="heading" aria-level="2" aria-labelledby="description_53262">
<label for="53262">
<a data-rel="popup" class="requiredPopup mobileOnly ui-link" role="tooltip">Please select the name of the individual that served you: *</a>
<span class="requiredTooltip hideMobile" title="Please answer this question." role="tooltip">Please select the name of the individual that served you: <span aria-hidden="true" role="presentation">*</span></span>
</label>
</div>
<table aria-hidden="true" class="questionContent hoverState dropDown fullWidth">
<tbody>
<tr aria-hidden="true">
<td class="hideMobile"></td>
<td class="singleColumn">
<select id="53262" name="53262" required="">
<option disabled="" selected="">Please select...</option>
<option value="Christina">Christina</option>
<option value="Unknown">Unknown</option>
<option value="Nicky">Nicky</option>
<option value="Claire">Claire</option>
<option value="Zoe">Zoe</option>
<option value="Hannah">Hannah</option>
<option value="Sara">Sara</option>
<option value="Kacey">Kacey</option>
<option value="Claire M">Claire M</option>
<option value="Harvey">Harvey</option>
</select>
</td>
</tr>
</tbody>
</table>
</div>
<div class="questionContainer container_53265" role="section" aria-hidden="true" style="display: none;">
<div class="questionHeader" role="heading" aria-level="2" aria-labelledby="description_53265">
<label for="53265">
<a data-rel="popup" class="requiredPopup mobileOnly ui-link" role="tooltip">Please select the name of the individual that served you: *</a>
<span class="requiredTooltip hideMobile" title="Please answer this question." role="tooltip">Please select the name of the individual that served you: <span aria-hidden="true" role="presentation">*</span></span>
</label>
</div>
<table aria-hidden="true" class="questionContent hoverState dropDown fullWidth">
<tbody>
<tr aria-hidden="true">
<td class="hideMobile"></td>
<td class="singleColumn">
<select id="53265" name="53265" required="">
<option disabled="" selected="">Please select...</option>
<option value="Jennifer">Jennifer</option>
<option value="James">James</option>
<option value="Louise">Louise</option>
<option value="Grace">Grace</option>
<option value="Owen">Owen</option>
<option value="Mandeep">Mandeep</option>
<option value="Kindy">Kindy</option>
<option value="Unknown">Unknown</option>
<option value="Keeley">Keeley</option>
</select>
</td>
</tr>
</tbody>
</table>
</div>
<div class="questionContainer container_53272" role="section" aria-hidden="true" style="display: none;">
<div class="questionHeader" role="heading" aria-level="2" aria-labelledby="description_53272">
<label for="53272">
<a data-rel="popup" class="requiredPopup mobileOnly ui-link" role="tooltip">Please select the name of the individual that served you: *</a>
<span class="requiredTooltip hideMobile" title="Please answer this question." role="tooltip">Please select the name of the individual that served you: <span aria-hidden="true" role="presentation">*</span></span>
</label>
</div>
<table aria-hidden="true" class="questionContent hoverState dropDown fullWidth">
<tbody>
<tr aria-hidden="true">
<td class="hideMobile"></td>
<td class="singleColumn">
<select id="53272" name="53272" required="">
<option disabled="" selected="">Please select...</option>
<option value="Kevin">Kevin</option>
<option value="Annette">Annette</option>
<option value="Julia">Julia</option>
<option value="Diana">Diana</option>
<option value="Nikki">Nikki</option>
<option value="Sharon">Sharon</option>
<option value="Emma">Emma</option>
<option value="Mike">Mike</option>
<option value="Unknown">Unknown</option>
<option value="Sophie">Sophie</option>
<option value="Kerry">Kerry</option>
<option value="Laura">Laura</option>
<option value="Sarah">Sarah</option>
<option value="Louise">Louise</option>
</select>
</td>
</tr>
</tbody>
</table>
</div>
<div class="questionContainer container_53267" role="section" aria-hidden="true" style="display: none;">
<div class="questionHeader" role="heading" aria-level="2" aria-labelledby="description_53267">
<label for="53267"> Please select the name of the individual that served you: </label>
</div>
<table aria-hidden="true" class="questionContent hoverState dropDown fullWidth">
<tbody>
<tr aria-hidden="true">
<td class="hideMobile"></td>
<td class="singleColumn">
<select id="53267" name="53267">
<option disabled="" selected="">Please select...</option>
<option value="Julie R">Julie R</option>
<option value="Sue">Sue</option>
<option value="Shammi">Shammi</option>
<option value="Janice">Janice</option>
<option value="Julie J">Julie J</option>
<option value="Unknown">Unknown</option>
<option value="James">James</option>
<option value="Becky">Becky</option>
<option value="Kindy">Kindy</option>
<option value="Kate">Kate</option>
</select>
</td>
</tr>
</tbody>
</table>
</div>
<div class="questionContainer container_53268" role="section" aria-hidden="true" style="display: none;">
<div class="questionHeader" role="heading" aria-level="2" aria-labelledby="description_53268">
<label for="53268">
<a data-rel="popup" class="requiredPopup mobileOnly ui-link" role="tooltip">Please select the name of the individual that served you: *</a>
<span class="requiredTooltip hideMobile" title="Please answer this question." role="tooltip">Please select the name of the individual that served you: <span aria-hidden="true" role="presentation">*</span></span>
</label>
</div>
<table aria-hidden="true" class="questionContent hoverState dropDown fullWidth">
<tbody>
<tr aria-hidden="true">
<td class="hideMobile"></td>
<td class="singleColumn">
<select id="53268" name="53268" required="">
<option disabled="" selected="">Please select...</option>
<option value="Joe">Joe</option>
<option value="Unknown">Unknown</option>
<option value="Sophie">Sophie</option>
<option value="Nicola">Nicola</option>
<option value="Bethany">Bethany</option>
<option value="Caroline">Caroline</option>
<option value="Mandeep">Mandeep</option>
<option value="Jack">Jack</option>
<option value="Phoebe">Phoebe</option>
<option value="Kindy">Kindy</option>
<option value="Connie">Connie</option>
<option value="Harvey">Harvey</option>
<option value="Poppy">Poppy</option>
</select>
</td>
</tr>
</tbody>
</table>
</div>
<div class="questionContainer container_53273" role="section" aria-hidden="true" style="display: none;">
<div class="questionHeader" role="heading" aria-level="2" aria-labelledby="description_53273">
<label for="53273">
<a data-rel="popup" class="requiredPopup mobileOnly ui-link" role="tooltip">Please select the name of the individual that served you: *</a>
<span class="requiredTooltip hideMobile" title="Please answer this question." role="tooltip">Please select the name of the individual that served you: <span aria-hidden="true" role="presentation">*</span></span>
</label>
</div>
<table aria-hidden="true" class="questionContent hoverState dropDown fullWidth">
<tbody>
<tr aria-hidden="true">
<td class="hideMobile"></td>
<td class="singleColumn">
<select id="53273" name="53273" required="">
<option disabled="" selected="">Please select...</option>
<option value="Peter">Peter</option>
<option value="Eric">Eric</option>
<option value="Debbie">Debbie</option>
<option value="Tracy">Tracy</option>
<option value="Unknown">Unknown</option>
<option value="Lynda">Lynda</option>
<option value="Ellie">Ellie</option>
</select>
</td>
</tr>
</tbody>
</table>
</div>
<div class="questionContainer container_53269" role="section" aria-hidden="true" style="display: none;">
<div class="questionHeader" role="heading" aria-level="2" aria-labelledby="description_53269">
<label for="53269">
<a data-rel="popup" class="requiredPopup mobileOnly ui-link" role="tooltip">Please select the name of the individual that served you: *</a>
<span class="requiredTooltip hideMobile" title="Please answer this question." role="tooltip">Please select the name of the individual that served you: <span aria-hidden="true" role="presentation">*</span></span>
</label>
</div>
<table aria-hidden="true" class="questionContent hoverState dropDown fullWidth">
<tbody>
<tr aria-hidden="true">
<td class="hideMobile"></td>
<td class="singleColumn">
<select id="53269" name="53269" required="">
<option disabled="" selected="">Please select...</option>
<option value="Marie">Marie</option>
<option value="Joanne">Joanne</option>
<option value="Steve">Steve</option>
<option value="Louise">Louise</option>
<option value="Anena">Anena</option>
<option value="Claire">Claire</option>
<option value="Mandeep">Mandeep</option>
<option value="Jo">Jo</option>
<option value="Jemma">Jemma</option>
<option value="Lauren">Lauren</option>
</select>
</td>
</tr>
</tbody>
</table>
</div>
<div class="questionContainer container_53271" role="section" aria-hidden="true" style="display: none;">
<div class="questionHeader" role="heading" aria-level="2" aria-labelledby="description_53271">
<label for="53271">
<a data-rel="popup" class="requiredPopup mobileOnly ui-link" role="tooltip">Please select the name of the individual that served you: *</a>
<span class="requiredTooltip hideMobile" title="Please answer this question." role="tooltip">Please select the name of the individual that served you: <span aria-hidden="true" role="presentation">*</span></span>
</label>
</div>
<table aria-hidden="true" class="questionContent hoverState dropDown fullWidth">
<tbody>
<tr aria-hidden="true">
<td class="hideMobile"></td>
<td class="singleColumn">
<select id="53271" name="53271" required="">
<option disabled="" selected="">Please select...</option>
<option value="Jodie">Jodie</option>
<option value="Carol ">Carol </option>
<option value="Unknown">Unknown</option>
<option value="James">James</option>
<option value="Chris">Chris</option>
<option value="Laura">Laura</option>
<option value="Samantha">Samantha</option>
<option value="Sophie">Sophie</option>
<option value="Kirsty">Kirsty</option>
</select>
</td>
</tr>
</tbody>
</table>
</div>
</div>
<div id="paging" role="navigation">
<div id="requiredMessage">* indicates a required field.</div>
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</form>Text Content
Skip to main contentEnable accessibility for visually impairedOpen the accessibility menu FEEDBACK SURVEY, KR SAVER TRANSACTIONAL EMAIL SURVEY (NEW), PAGE 1 OF 4 1 2 3 4 Are you a: * Are you a: * Savings customer? Savings customer? Mortgage customer? Mortgage customer? Both a Savings and Mortgage customer? Both a Savings and Mortgage customer? What was the reason for your recent interaction with Kent Reliance? * What was the reason for your recent interaction with Kent Reliance? * To make a withdrawal To make a withdrawal I had a maturing product I had a maturing product To open a new account To open a new account To ask a question To ask a question To close an account To close an account To make a deposit To make a deposit To change my details To change my details Another type of transaction Another type of transaction Please tell us how you last interacted with Kent Reliance * Please tell us how you last interacted with Kent Reliance * Our call centre team (by phone, email or secure message) Our call centre team (by phone, email or secure message) Through our website Through our website Via the post Via the post With the Canterbury branch With the Canterbury branch With the Chatham branch With the Chatham branch With the Chichester branch With the Chichester branch With the Gravesend branch With the Gravesend branch With the Hempstead branch With the Hempstead branch With the Hythe branch With the Hythe branch With the Littlehampton branch With the Littlehampton branch With the Maidstone branch With the Maidstone branch With the Strood branch With the Strood branch Please tell us how you last interacted with Kent Reliance. * Please tell us how you last interacted with Kent Reliance. * Our call centre team (by phone, email or secure message) Our call centre team (by phone, email or secure message) Through our website Through our website Via the post Via the post Via secure message Via secure message With the Canterbury branch With the Canterbury branch With the Chatham branch With the Chatham branch With the Chichester branch With the Chichester branch With the Gravesend branch With the Gravesend branch With the Hempstead branch With the Hempstead branch With the Hythe branch With the Hythe branch With the Littlehampton branch With the Littlehampton branch With the Maidstone branch With the Maidstone branch With the Strood branch With the Strood branch Please select the name of the individual that served you: * Please select the name of the individual that served you: * Please select... Christina Unknown Nicky Claire Zoe Hannah Sara Kacey Claire M Harvey Please select the name of the individual that served you: * Please select the name of the individual that served you: * Please select... Jennifer James Louise Grace Owen Mandeep Kindy Unknown Keeley Please select the name of the individual that served you: * Please select the name of the individual that served you: * Please select... Kevin Annette Julia Diana Nikki Sharon Emma Mike Unknown Sophie Kerry Laura Sarah Louise Please select the name of the individual that served you: Please select... Julie R Sue Shammi Janice Julie J Unknown James Becky Kindy Kate Please select the name of the individual that served you: * Please select the name of the individual that served you: * Please select... Joe Unknown Sophie Nicola Bethany Caroline Mandeep Jack Phoebe Kindy Connie Harvey Poppy Please select the name of the individual that served you: * Please select the name of the individual that served you: * Please select... Peter Eric Debbie Tracy Unknown Lynda Ellie Please select the name of the individual that served you: * Please select the name of the individual that served you: * Please select... Marie Joanne Steve Louise Anena Claire Mandeep Jo Jemma Lauren Please select the name of the individual that served you: * Please select the name of the individual that served you: * Please select... Jodie Carol Unknown James Chris Laura Samantha Sophie Kirsty * indicates a required field. You have missed some required questions. Please review your answers. Next > Powered by Davies Technology, an independent organisation that surveys customers on their service experience with companies. Privacy Policy & Cookies Enable JavaScript to ensure website accessibility Please answer this question. LOADING