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BLACKLANE TERMS AND CONDITIONS

Please note: The English translation of the Blacklane Terms and Conditions is
provided for the convenience of our non German-speaking customers. Regardless of
this, only the original German-language version is legally binding. In New York
City, Blacklane GmbH does not dispatch trips directly to chauffeurs in order to
comply with the regulations of the New York City Taxi and Limousine Commission
(the “TLC”). Blacklane operates in New York City exclusively through our network
of TLC-licensed For-Hire Vehicle Bases, which can be viewed by clicking here

 1. General
 2. Contractual Relationship and Conclusion of Contract
 3. User Registration Requirements for the Use of BL Tools
 4. Selected Topics of the Contract of Carriage for the Benefit of the User
 5. Compensation and Payment
 6. Liability
 7. Changes to the Offer by Blacklane
 8. Protection of Content, Granting of Rights of Use to BL Tools
 9. Final Provisions


1. GENERAL

Blacklane GmbH, Feurigstraße 59, 10827 Berlin (hereinafter referred to as
“Blacklane”) enables its Users to book travel services over its online platform,
through the association with other online platforms, as well as through the
applications for mobile devices (“Apps”, all products together, “BL Tools”). The
service of Blacklane is made up only by the arrangement of an entitlement to
carriage for a User over a transportation service provider (“TSP”) as an
intermediate, and not in the provision of the travel service itself.

These Terms and Conditions (hereinafter referred to as “Terms”) are part of
every agreement between Users with the arrangement of a travel service by
Blacklane. They also describe in detail the travel services which are offered
through the direct entitlement created by Blacklane between the User and the
TSP.

Deviations from the User Terms, even in the case of letters of confirmation and
unreserved services, are hereby rejected. Only if the management of Blacklane
has expressly agreed in writing, does this not apply.


2. CONTRACTUAL RELATIONSHIP AND CONCLUSION OF CONTRACT


2.1 CONTRACTUAL RELATIONSHIP

Blacklane provides the travel services presented by the BL Tools neither itself
nor through third parties. Blacklane arranges for the User simply an entitlement
to carriage over a TSP independent of Blacklane.

Therefore, Blacklane makes the necessary arrangements with the TSP in its own
name, which provides the User with an entitlement to carriage over the TSP
("Third-Party Beneficiary", also called "Contract of Carriage for the Benefit of
the User"). Consequentially, Users are entitled to demand travel services and
other claims directly from the TSP.

The User uses Blacklane only as an intermediate or an arranger and not as a
transport service. The compensation claim of Blacklane is made up of arrangement
fees as well as the advance payment made by Blacklane to the TSP.


2.2 CONCLUSION

By submitting a completed booking form via the BL Tools or by telephone (“Ride
Request” of the User) to Blacklane the User makes an offer for the conclusion of
an arrangement agreement. The object of this agreement is the arrangement of the
travel service to meet the User’s Ride Request.

Blacklane next sends the User an email confirming the receipt of the ride
details for the travel service which is to be arranged. Through this, Blacklane
confirms only the receipt of the User’s Ride Request.

The arrangement agreement between Blacklane and the User for the requested
travel service comes into effect only through a separate statement ("Booking
Confirmation") by Blacklane per email. The User themselves is then entitled to
demand the transportation services from the TSP directly as well as to make
further claims directly against the TSP.


3. USER REGISTRATION REQUIREMENTS FOR THE USE OF BL TOOLS

It is the User’s responsibility to ensure that all information that they, or
someone else on their behalf, have provided to Blacklane is complete and
accurate. Registration using automated methods is prohibited.


4. SELECTED TOPICS OF THE CONTRACT OF CARRIAGE FOR THE BENEFIT OF THE USER

Under Paragraph 4 described details of the User’s Ride Request (collectively,
"Travel Arrangements"), the User can only make demands to the TSP, if they are
agreed upon in the arrangement agreement with Blacklane.

The following conditions apply to the Blacklane-arranged entitlement to carriage
of the User directly over the TSP:


4.1 TRANSFER RIDES / HOURLY BOOKINGS, CHANGES TO SERVICE

The User can choose between transfer rides and hourly bookings for their Ride
Request. If, according to the express wishes of the User, or guest, the actual
Ride Request requires additional effort compared to the original Ride Request,
the TSP should carry this out where possible. The extra effort may result in
additional costs for the individual arrangement (for more details see Paragraph
5 below).

Changes in Travel Arrangements are subject to the availability of the TSP and
can be made by the User, or the guest, even after conclusion of the contract in
accordance with Paragraph 5 and the payments described therein.

4.1.1

In the case of transfer services the price quoted is valid for a start and
destination address. An additional fee, according to the current price structure
(see Paragraph 5 below), accrues per stopover on the direct route.

4.1.2

For hourly bookings, the trip must always end in the municipal area of the
pickup location. An hourly booking always starts at the pick-up time confirmed
upon booking.


4.2 VEHICLE CLASS / VEHICLE MODEL, UPGRADE

The User can choose from different vehicle classes (e.g. “Business Class"
,"Business Van/SUV”, or "First Class") for their Ride Request.

The vehicle images shown in the BL Tools are only illustrative examples. These
are not connected with any right to a particular vehicle model for the booked
vehicle category - regional differences are especially possible.

Subject to availability, an upgrade from the vehicle class "Business Class" to a
higher vehicle class (such as "Business Van" or "First Class"), at no additional
cost to the User, may be possible.


4.3 TRANSPORT SAFETY, CONSEQUENCES

4.3.1 LUGGAGE, ANIMALS

The price given in the Booking Confirmation includes the number of pieces of
luggage specified on the booking form. Excess luggage, bulky luggage, or the
transportation of animals not stated as an additional comment upon booking could
lead to corresponding surcharges; the arrangement fee will also be higher, as
stated in the Booking Confirmation (see Paragraph 5 below).

The TSP reserves the right to refuse the carriage of luggage and/or animals
which was/were not agreed to. This also applies to animals which are not
contained in a closed and suitable transport box.

4.3.2 CARRIAGE OF CHILDREN

The need for safety seats for children should be requested by the User as an
additional comment by specifying the number and age of children to be
transported as well as the required type of seating.

4.3.3 INFORMATION ON NUMBER OF GUESTS AND PIECES OF LUGGAGE

The maximum number of guests and pieces of luggage specified for a particular
vehicle is an estimate based on factors such as size and weight of guest and
luggage. These are therefore not binding. The TSP can refuse the carriage of
guests or luggage if they believe they compromise the space and safety
conditions.

4.3.4 PREVENTION OF CARRIAGE

The TSP reserves the right to refuse carriage if compelling (for example under
applicable laws) requirements under Paragraph 4.3 were not at all, or not
correctly, communicated by the User as an additional comment.

If, due to this, carriage is not possible, this has no influence on the payment
of Blacklane through the arrangement agreement with the User for the
transportation booked.


4.4 DELAYS

Exceptional situations such as air-traffic controller strikes, extreme weather
conditions, etc. can be compensated only to a limited extent, meaning that
longer waiting periods or last-minute cancellations must be accepted by Users.


4.5 CANCELLATIONS, CHANGES TO BOOKING, AND NO-SHOWS

4.5.1 CANCELLATION

(a) Transfer Services

For transfer services, cancellation is free of charge if there is more than one
hour left before the agreed pickup time. If there is one hour or less before the
agreed pickup time, the total price must be paid. A cancellation can only be
done by using the cancel feature in our App or Website.

(b) Hourly Bookings

For hourly bookings, cancellation is free of charge if there is more than 24
hours left before the agreed pickup time. If there is 24 hours or less before
the agreed pickup time, the total price must be paid. A cancellation can only be
done by using the cancel feature in our App or Website.

4.5.2 CHANGES TO BOOKING

Changes to bookings are generally treated as new bookings. The policy for
dealing with cancellations (see Paragraph 4.5.1 above) therefore apply to the
ride originally agreed upon. A compensation claim by Blacklane for the
originally agreed ride may be made accordingly.

4.5.3 NO-SHOWS WITHOUT CANCELLATION, DELAY TO THE USER

In case of a no-show without cancellation, the User loses their entitlement to
carriage over the TSP, however this does not affect the compensation claim of
Blacklane towards the User.

(a) Transfer Services

A ride is considered a no-show if the User, or guest, has not shown up without
cancellation within 30 minutes after the agreed pickup time at the agreed pickup
location. If a customer does not show up, the ride must be paid for in full,
whereas possible surcharges for waiting time do not apply.

For airport or train station (only long-distance train stations) pickups the
ride is considered a no-show when the User, or passenger, has not shown up
without cancellation within 60 minutes after the agreed pickup time at the
agreed pickup location, at which flight and train delays or earlier flights and
trains lead to a deferral of the scheduled pickup time by the planned period of
time between the planned arrival time and the original pickup time. If a
customer does not show up, the ride must be paid for in full, whereas possible
surcharges for waiting time do not apply.

From this rule situations are excluded in which the TSP and the guest have
agreed on a later pickup time by phone. Possible surcharges for waiting time
have to be remunerated as described under Paragraph 5.3.1. Generally, the
passenger is not entitled to change the pickup time.

(b) Hourly Bookings

A ride is considered a no-show if the User, or passenger, has not shown up
without cancellation after the expiration of the hours booked after the agreed
pickup time at the agreed pickup location. If a customer does not show up, the
ride must be paid for in full.

For airport or train station (only long-distance train stations) pickups the
ride is considered a no-show when the User, or passenger, has not shown up
without cancellation after the expiration of the hours booked after the agreed
pickup time at the agreed pickup location, at which flight and train delays or
earlier flights and trains lead to a deferral of the scheduled pickup time by
the planned period of time between the planned arrival time and the original
pickup time. If a customer does not show up, the ride must be paid for in full.

From this rule situations are excluded in which the TSP and the guest have
agreed on a later pickup time by phone. An hourly booking always starts at the
pickup time confirmed upon booking as described under Paragraph 4.1.2. In
consequence possible extensions of the hourly booking have to be remunerated as
described under Paragraph 5.2. Generally, the passenger is not entitled to
change the pickup time.


4.6. BEHAVIOR IN THE VEHICLE

The following behavioral standards apply to the User when traveling with the
TSP:

During the entirety of the ride, all guests must follow the regulations which
apply to the relevant Road Traffic Act, especially the seatbelt regulations. Any
instructions given by the TSP must be followed. It is the responsibility of the
TSP to ensure a safe ride. It is therefore prohibited for guests to open the
doors while driving, throw any objects from the vehicle, and/or stick body parts
out of or shout from the vehicle. If the User wishes to use any of the devices
or facilities in the vehicle, a brief instruction is required from the TSP.

Smoking is prohibited in the guest part of the vehicle. If the User, or guest,
ignores this, they are liable to pay not only the cost for the cleaning of the
vehicle but also compensate the loss of business due to the downtime of the
vehicle.

The consumption of food is discouraged. Alcoholic drinks are only allowed to be
consumed in the car with prior consent.


5. COMPENSATION AND PAYMENT


5.1 PRINCIPLES

The compensation claim of Blacklane is specified in the Booking Confirmation.

Key factors for its amount (including reimbursement of expenses to Blacklane for
the arranged transportation service) are: the chosen vehicle class, the
distance, how far in advance the ride is booked, as well as the pickup time and
possibly the location.

Additionally booked special requests, e.g. multilingual chauffeur, individual
vehicle labeling, additional stops, bulky luggage, car seats for children, etc.
may cause the price to increase.


5.2 RIDE CHANGES

Even after the conclusion of the arrangement agreement and even after the start
of the ride, provided it is possible for the TSP, the User (and the guest) can
make changes to the Travel Arrangements.

If a ride is spontaneously lengthened (distance or number of hours) according to
the wish of the User, or guest, the actual service (total distance or number of
hours) will be newly calculated and priced according to the current price
structure. In the case of hourly bookings, each additional 30-minute block is
considered for invoicing, i.e. from the first additional minute, a half hour
will be rounded up to ensure more reliable planning.

Accordingly, the compensation claim increases for the User, due to Blacklane’s
expenses for the Contract of Carriage for the Benefit of the User increasing.

If the distance or number of hours are less than originally booked, the price
remains unaffected.


5.3 OTHER PREMIUMS

5.3.1 WAITING TIMES FOR TRANSFER SERVICES

For transfer services, no surcharges are applied in the case of airport or train
station (excluding long-distance train stations) for a waiting time of up to 60
minutes after the agreed pickup time, at which flight and train delays or
earlier flights and trains lead to a deferral of the scheduled pickup time by
the planned period of time between the planned arrival time and the original
pickup time, and up to 15 minutes from the agreed pickup time in all other
cases. Each additional minute of waiting time will be calculated as a flat-rate,
including VAT, according to the hourly booking prices of the particular
municipal area as well as the vehicle category.

5.3.2 ADDITIONAL KILOMETERS FOR HOURLY BOOKINGS

Hourly bookings contain the kilometers (per hour) that are stated on the booking
form (or by phone). Any additional kilometers are subject to surcharge,
including VAT, and are calculated according to the price per kilometer of the
particular municipal area as well as the vehicle category.


5.4 TERMS OF PAYMENT AND TRANSACTION FEES

The User can pay for their ride by credit card. Incidental credit card charges
are carried by Blacklane. Any transaction fees when making payments via bank
transfer (e.g. due to different currencies or different local accounts) are
carried by the User.


5.5 PAYMENT REMINDERS, UNPAID CREDIT CARD INVOICES

For each payment reminder, Blacklane may charge an appropriate penalty fine.

For unpaid credit card debts, Blacklane charges the User for the incurred
expenses (bank, credit card company) and reserves the right to assert an
appropriate handling fee per incident.


5.6 SENDING OF INVOICES, PAYMENT DATES

Blacklane provides the User with the respective invoice electronically as a
download in their Blacklane account. When paying by credit card, payment is due
immediately. When paying by bank transfer, the payment date referred to in the
invoice must be kept.


5.7 VOUCHERS

Vouchers are only redeemable individually and cannot be combined with other
vouchers. Vouchers are not redeemable for cash.


6. LIABILITY


6.1 PRINCIPLES

Blacklane is liable for damage caused by Blacklane or their vicarious agents or
subcontractors either intentionally or due to gross negligence. The TSP as well
as all chauffeurs employed for the travel service are neither vicarious agents
nor subcontractors of Blacklane. Rather, Blacklane arranges, for the User, a
direct entitlement to carriage over a TSP.

In case of damage caused by simple negligence, Blacklane is liable only for
breach of fundamental contractual obligations and for foreseeable and typical
damage. Fundamental contractual obligations are those which, when fulfilled,
enable the proper execution of the contract and upon which the User can rely.

Limitation of liability does not apply in the context of an express guarantee of
condition and quality, in case of intentional harm to life, body, or health, as
well as claims under the Product Liability Act.


6.2 CONTENTS OF BL TOOLS

Blacklane is not liable for the accuracy, reliability, completeness, or
timeliness of the free content and programs which are distributed under the name
of BL Tools, nor for any damage arising therefrom, except to the extent that
such damages are caused intentionally or by gross negligence by Blacklane. This
applies to all kinds of damage, especially damage caused by errors, delays or
interruptions in the transmission, or problems with technical equipment and
service, incorrect content, omissions, loss or deletion of data, viruses or in
any other way due to the use of this online offer. Furthermore, Blacklane is not
liable for the availability and efficiency of the features offered.


6.3 WEBSITES OF THIRD PARTIES

Blacklane accepts no responsibility for the content, accuracy, legality and
functionality of third-party websites which are referred to through links.
Accessing these pages through hyperlinks is done at the risk of the User.


6.4 ACCURACY OF TRANSMITTED INFORMATION, DISRUPTION OF ACCESS

Blacklane accepts no responsibility for ensuring that the information provided
is accurate and complete nor that it reaches the User or chauffeur in time. This
does not apply to content in the Booking Confirmation.

Blacklane is not liable for disruptions to the quality of access to the BL Tools
due to excess force or due to events which Blacklane is not responsible for, in
particular the failure of communication networks and/or gateways. Blacklane
makes no guarantee that the website will function uninterrupted or error free,
nor that any errors will be corrected.


6.5 RELEASE OF LIABILITY BY THE USER

The User releases Blacklane of all claims and expenses, including appropriate
attorneys fees, levied against Blacklane by a third party for any use of the BL
Tools by the User which violates the contract or is a breach of these Terms.


7. CHANGES TO THE OFFER BY BLACKLANE

Blacklane reserves the right to at any time make changes to the BL Tools in a
way that is appropriate to the User, so as to further develop and improve their
quality. In addition, Blacklane reserves the right to, with good cause,
temporarily or permanently discontinue its offer through the BL Tools, even
without the User being informed personally of this.


8. PROTECTION OF CONTENT, GRANTING OF RIGHTS OF USE TO BL TOOLS

The content contained within the BL Tools enjoys copyright protection.

Blacklane grants the User the conditional and revocable right to use the BL
Tools as intended through complying with these Terms. Any use beyond this
(changes, copies, re-releases, transfers, distribution, or other improper
purposes) is prohibited.


9. FINAL PROVISIONS


9.1 ENTIRETY, WRITING

These Terms are the entire agreement between Blacklane and the User for the
service. Subsidiary agreements do not exist. Changes and additions to this
agreement must be in written form, digital form is not sufficient; the same
applies to changes or additions to this written-form requirement.


9.2 SUBJECT TO CHANGE

Blacklane reserves the right to change these Terms. Notification of the change
is made as a unilateral declaration by publishing the new Terms on the website
of Blacklane and informing Users of this. If the User does not object to the new
Terms within 14 days of the information being published, the new Terms then
apply to the User. Continued use of Blacklane’s services is then dependent on
the acceptance of the Terms by the User.


9.3 OFFSETTING, RETENTION, AND ASSIGNMENT

The User may only offset against undisputed or legally determined counterclaims
against Blacklane. This also applies to the User's notice of defects.

The User may only exercise a right of retention, if their counterclaim is
derived from the same contractual relationship.

The assignment of the User's claims from the contractual relationship against
third parties without the written consent of Blacklane is excluded.


9.4 CHOICE OF LAW AND PLACE OF JURISDICTION

For all legal relationships between Blacklane and the User the law of the
Federal Republic of Germany applicable to domestic business is effective.

Place of fulfillment is Berlin.

Exclusive place of jurisdiction is Berlin, insofar as the User is a merchant
according to the Commercial Code, or, upon suing, has no fixed place of
residence in Germany. Legally binding jurisdictions remain unaffected.


9.5 SEVERABILITY

If any provisions of these Terms prove invalid, unenforceable, or contain
loopholes, the remaining provisions remain in effect. The parties are obliged to
replace the invalid, illegal, or unenforceable provisions with ones that come
closest to the meaning and economic purpose and the intent of the parties.


TLC-LICENSED FOR-HIRE VEHICLE BASES

LICENSEE NUMBER / NAME OF LICENSEE

 * B03338 A & T NYC LIMO LLC
 * B03340 CEO CHAUFFEURED SERVICES CORP
 * B03321 CRESCENT LUXURY CLS, INC.
 * B02253 CRESTWOOD CAR & LIMO SVC,LTD
 * B02424 FRIENDLY RIDE INC
 * B03197 LIMO TRIBE INC
 * B03320 LIMOLINK INCORPORATED
 * B02655 LONG ISLAND CITY CAR AND LIMO INC.
 * B02949 MEEM SERVICES INC
 * B02298 NYG LIMOUSINE LLC
 * B02727 OSCAR LIMOUSINE INC
 * B02027 PARIS LIMOUSINE SERVICE, CORP
 * B02611 SS LIMOUSINE SERVICE INC
 * B03334 WTM 365 INC.
 * B03317 V & C, INC

Status: Berlin, March 2014

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