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About us


OPENTEXT SUPPLIER INFORMATION

Get information pertaining to doing business with OpenText™. Please check this
page for updates.

As part of our efforts to continuously improve efficiency, OpenText is
implementing SAP Ariba. This implementation will change how we source, contract,
and send purchase orders to our valued vendors. The first phase of the
implementation will better facilitate the submission of supplier quotes and
enable our suppliers to create and maintain their own supplier profiles in an
integrated, online environment. To ensure effective and efficient purchase
transactions, active participation of all OpenText vendors is required.

Stay tuned for more updates. For any questions or concerns, please contact
cspp@opentext.com.


ABOUT OPENTEXT

OpenText, the leader in Enterprise Information Management (EIM), enables
businesses to grow faster, lower operational costs and reduce information
governance and security risks by improving business insight, impact and process
speed. Learn more about OpenText.


NO PO NO PAY POLICY

The OpenText No PO No Pay policy requires that in order to engage in business
with OpenText, all suppliers must first obtain a purchase order (PO). The
purchase order number must be referenced on all related paperwork, such as
invoices, packing slips, or proof-of-delivery documents.


PURCHASE ORDER TERMS AND CONDITIONS

OpenText uses standard terms and conditions for purchase orders. To find
applicable terms and conditions, visit the Purchase order terms and conditions
list and select the country of the OpenText entity with which you are doing
business.


PAYMENT TERMS

OpenText standard payment terms are Net 75 and contingent on the timely receipt
of invoice and the completion, delivery, and acceptance of goods and services,
unless contracted otherwise.


INVOICING

Please follow the OpenText invoicing instructions to ensure a smooth payment
process. Invoices not meeting the listed requirement may be returned. To avoid
delay in payment, please ensure invoices submitted to OpenText have all
applicable details required for processing.


PERSONAL DATA PROCESSING ADDENDUM

Suppliers with access to OpenText data, networks, and/or systems for the
purposes of providing their services are required to execute and be governed by
a separate supplier personal data processing addendum ("DPA"). If your company
already has an agreement with OpenText that incorporates this DPA, no further
action is required to execute this DPA.


HOW TO EXECUTE THIS DPA

This DPA consists of two parts: the main body of the DPA, and the appendices A,
B, C, D and E.

This DPA incorporates by reference the:

 * EU Standard Contractual Clauses (EU SCCs); and
 * UK Standard Contractual Clauses (UK SCCs)

To execute this DPA, the supplier must:

 * Complete the information in the signature box and sign on Page 8, fill out as
   applicable appendices B, C, D, and E; and
 * Send the signed DPA to OpenText by email to vendorcontracts@opentext.com


IT SECURITY TERMS AND CONDITIONS

OpenText data or assets are valuable to the company and require appropriate
protection. Unauthorized disclosure, misuse and loss could cause severe harm to
OpenText and OpenText customers.

In order to manage these risks, OpenText requires suppliers to comply with the
IT Security Terms and Conditions.


SUPPLIER CODE OF CONDUCT

Suppliers are expected to behave responsibly and ethically and must comply with
applicable laws and regulations. OpenText OpenText Supplier Code of Conduct
details the standards that we expect our suppliers to meet.


SUSTAINABLE AND ETHICAL PROCUREMENT POLICY

Suppliers are expected to provide goods and services in a manner that is both
ethically responsible and sustainable. The OpenText Sustainable and Ethical
Procurement Policy addresses the expectations for staff and suppliers as they
relate to environmental responsibility, cultural practices and ethical and
sustainable procurement. This ensures the highest level of integrity, ethical
standards and fair and honest dealings at all times.


SUPPLIER DIVERSITY

OpenText welcomes diverse vendors and believes diversity contributes to
innovation. A diverse supplier is a business that is 51% minority-owned and
operated by individuals who belong to underrepresented or historically
disadvantaged groups (minorities, women, veterans, LGBTQ, people with
disabilities, small disadvantaged businesses, HUBZones).

Suppliers are expected to confirm their business ownership/classification upon
registration using the Business Classification Codes. This process ensures that
OpenText accurately captures and recognizes businesses owned by individuals from
underrepresented groups. Suppliers are requested to provide the relevant
certification during the registration process supporting their diverse status as
part of this confirmation. This helps OpenText uphold its commitment to
fostering a diverse and inclusive supply chain.


CONTACT OPENTEXT

If you have any enquiries, please contact Corporate Sourcing, Procurement and
Payables at cspp@opentext.com.


HOW TO REPORT A CONCERN OR VIOLATION

If there are concerns, or you have knowledge of a suspected or actual violation
of our Supplier Code of Conduct (SCoC), other OpenText policies, any law,
regulation, or misconduct that may adversely impact OpenText and/or its
employees, suppliers, or supply chain, you can report such relevant information.
Please refer to our SCoC to choose a communication channel to report such
information. OpenText will not tolerate retaliation against anyone who reports
concerns or violations in good faith. All reports will be handled as
confidentially as possible consistent with applicable law and the need to
conduct an adequate investigation.





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SUPPORT & SERVICESSUPPORT & SERVICES

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PARTNERSPARTNERS

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RESOURCESRESOURCES

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NEWS & EVENTSNEWS & EVENTS

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ABOUT USABOUT US

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