support.heirloom.cc Open in urlscan Pro
52.33.130.83 Public Scan

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Add Verdict Report

Submitted URL:
http://support.heirloom.cc/
Effective URL:
https://support.heirloom.cc/hc/en-us
Submission: On August 14 via api (August 14th 2018, 6:26:41 pm UTC) from US

Summary HTTP 13 Redirects Links 1 Behaviour Indicators

Summary

This website contacted 6 IPs in 1 countries across 4 domains to perform 13 HTTP transactions. The main IP is 52.33.130.83, located in Boardman, United States and belongs to AMAZON-02 - Amazon.com, Inc., US. The main domain is support.heirloom.cc.
TLS certificate: Issued by Let's Encrypt Authority X3 on July 1st 2018. Valid for: 3 months.

This is the only time support.heirloom.cc was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	54.200.201.186 54.200.201.186	16509 (AMAZON-02) (AMAZON-02 - Amazon.com)
1 4	52.33.130.83 52.33.130.83	16509 (AMAZON-02) (AMAZON-02 - Amazon.com)
6	104.18.71.113 104.18.71.113	13335 (CLOUDFLAR...) (CLOUDFLARENET - Cloudflare)
1	13.32.145.184 13.32.145.184	16509 (AMAZON-02) (AMAZON-02 - Amazon.com)
1 3	104.16.84.55 104.16.84.55	13335 (CLOUDFLAR...) (CLOUDFLARENET - Cloudflare)
1	104.18.72.113 104.18.72.113	13335 (CLOUDFLAR...) (CLOUDFLARENET - Cloudflare)
13	6

1 54.200.201.186 (Boardman, United States) 1 redirects

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: ec2-54-200-201-186.us-west-2.compute.amazonaws.com

support.heirloom.cc	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 52.33.130.83 (Boardman, United States) 1 redirects

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: ec2-52-33-130-83.us-west-2.compute.amazonaws.com

support.heirloom.cc	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
heirloomcomputing.zendesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 104.18.71.113 (San Francisco, United States)

ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US)

static.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
p20.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.32.145.184 (Seattle, United States)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: server-13-32-145-184.fra56.r.cloudfront.net

theme.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 104.16.84.55 (San Francisco, United States) 1 redirects

ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US)

v2.zopim.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.18.72.113 (San Francisco, United States)

ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US)

static.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
8	zdassets.com static.zdassets.com p20.zdassets.com theme.zdassets.com	236 KB
4	heirloom.cc 2 redirects support.heirloom.cc	7 KB
3	zopim.com 1 redirects v2.zopim.com	246 KB
1	zendesk.com heirloomcomputing.zendesk.com	4 KB
13	4

	Domain	Requested by
5	static.zdassets.com	support.heirloom.cc
4	support.heirloom.cc	2 redirects support.heirloom.cc
3	v2.zopim.com	1 redirects support.heirloom.cc
2	p20.zdassets.com	support.heirloom.cc
1	heirloomcomputing.zendesk.com	support.heirloom.cc
1	theme.zdassets.com	support.heirloom.cc
13	6

This site contains links to these domains. Also see Links.

Domain
www.zendesk.com

Subject Issuer	Validity	Valid
support.heirloom.cc Let's Encrypt Authority X3	`2018-07-01` - `2018-09-29`	3 months	crt.sh
*.zdassets.com COMODO RSA Domain Validation Secure Server CA	`2017-09-14` - `2020-09-13`	3 years	crt.sh
*.zendesk.com COMODO RSA Organization Validation Secure Server CA	`2014-08-26` - `2019-08-25`	5 years	crt.sh
*.zopim.com COMODO RSA Domain Validation Secure Server CA	`2017-12-06` - `2020-12-29`	3 years	crt.sh

This page contains 3 frames:

Primary Page: https://support.heirloom.cc/hc/en-us
Frame ID: 05F2995357F4F3C884E733E26A0A56C6
Requests: 12 HTTP requests in this frame

Frame: https://v2.zopim.com/widget/images/avatar_simple_visitor.png
Frame ID: A0A8FBEF2B47780460ECEC4652FEA712
Requests: 1 HTTP requests in this frame

Frame: data://truncated
Frame ID: 9F9BCE23EBEA3AD5F110E0174268745C
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

http://support.heirloom.cc/ HTTP 301
https://support.heirloom.cc/hc HTTP 301
https://support.heirloom.cc/hc/en-us Page URL

Detected technologies

Ruby (Programming Languages) Expand

Overall confidence: 50%
Detected patterns

meta csrf-param /authenticity_token/i

Nginx (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /nginx(?:\/([\d.]+))?/i

Ruby on Rails (Web Frameworks) Expand

Overall confidence: 50%
Detected patterns

meta csrf-param /authenticity_token/i

Zendesk Chat (Live Chat) Expand

Overall confidence: 100%
Detected patterns

script /v2\.zopim\.com/i

Moment.js (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

env /^moment$/i

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

script /jquery.*\.js/i
env /^jQuery$/i

webpack (Miscellaneous) Expand

Overall confidence: 100%
Detected patterns

env /^webpackJsonp$/i

Page Statistics

13
Requests

100 %
HTTPS

0 %
IPv6

4
Domains

6
Subdomains

6
IPs

1
Countries

492 kB
Transfer

1694 kB
Size

0
Cookies

1 Outgoing links

These are links going to different origins than the main page.

URL: https://www.zendesk.com/help-center/?utm_source=helpcenter&utm_medium=poweredbyzendesk&utm_campaign=text&utm_content=Heirloom%20Computing
Title: Powered by Zendesk

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://support.heirloom.cc/ HTTP 301
https://support.heirloom.cc/hc HTTP 301
https://support.heirloom.cc/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 8

https://v2.zopim.com/?4Lpdo2ACPtL03SbnTi7wWa6OErp00ARz HTTP 302
https://v2.zopim.com/bin/v/widget_v2.258.js

13 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request en-us Show response
support.heirloom.cc/hc/
Redirect Chain

http://support.heirloom.cc/
https://support.heirloom.cc/hc
https://support.heirloom.cc/hc/en-us

9 KB
5 KB

387ms
387ms

Document
text/html

52.33.130.83
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL

https://support.heirloom.cc/hc/en-us

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

52.33.130.83 Boardman, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),

Reverse DNS

ec2-52-33-130-83.us-west-2.compute.amazonaws.com

Software

nginx /

Resource Hash

468c011a9d7f2482692b966968b5743c78b4ce1f005e43b509daa33c0998481f

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200;
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Host: support.heirloom.cc
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
Accept-Encoding: gzip, deflate
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
X-DevTools-Emulate-Network-Conditions-Client-Id: 05F2995357F4F3C884E733E26A0A56C6

Response headers

Server: nginx
Date: Tue, 14 Aug 2018 18:26:30 GMT
Content-Type: text/html; charset=utf-8
Transfer-Encoding: chunked
Connection: keep-alive
Status: 200 OK
X-UA-Compatible: IE=edge
X-XSS-Protection: 1; mode=block
X-Frame-Options: SAMEORIGIN
ETag: W/"0556b6893d4b030787d1f872b71f88ef"
Cache-Control: max-age=0, public, s-maxage=180
Strict-Transport-Security: max-age=259200;
X-Zendesk-User-Id
X-Zendesk-Origin-Server: help-center-unicorn-536210314-sbr0k
X-Request-Id: bb83ab96e4854279fc49cfe9399880c9
X-Runtime: 0.176898
X-Content-Type-Options: nosniff
Content-Encoding: gzip

Redirect headers

Server: nginx
Date: Tue, 14 Aug 2018 18:26:29 GMT
Content-Type: text/html; charset=utf-8
Transfer-Encoding: chunked
Connection: keep-alive
Status: 301 Moved Permanently
X-UA-Compatible: IE=edge
X-XSS-Protection: 1; mode=block
X-Frame-Options: SAMEORIGIN
Location: https://support.heirloom.cc/hc/en-us
Cache-Control: max-age=0, public, s-maxage=180
Strict-Transport-Security: max-age=259200;
X-Zendesk-User-Id
X-Zendesk-Origin-Server: help-center-unicorn-536210314-p74gf
X-Request-Id: d66c1e1adfa90161003c6233516dd219
X-Runtime: 0.061436
X-Content-Type-Options: nosniff

GET
S 200 application-be7996635be623dcfc7e4f8f27ad7084.css
static.zdassets.com/hc/assets/ 68 KB
20 KB 34ms
15ms Stylesheet
text/css 104.18.71.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL: https://static.zdassets.com/hc/assets/application-be7996635be623dcfc7e4f8f27ad7084.css
Requested by: Host: support.heirloom.cc
URL: https://support.heirloom.cc/hc/en-us
Protocol: SPDY
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 104.18.71.113 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: 5352aea3768b1b8f5a6a97b3a9514caf5f8006f1ee22ed44d5c25c8223d53eb7

Request headers

Referer: https://support.heirloom.cc/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Tue, 14 Aug 2018 18:26:30 GMT
content-encoding: gzip
cf-cache-status: HIT
x-amz-request-id: 534D2CD43D2DAE51
x-amz-server-side-encryption: AES256
cf-ray: 44a5785b1cb363f7-FRA
status: 200
x-amz-replication-status: REPLICA
x-amz-id-2: aeW9Is+FybGXClqo58cPc7QB/dfjLaHJLqpbFA235mKZbt3bu6NM55jk9jI/08bYAd7zOR5nk+M=
last-modified: Thu, 09 Aug 2018 12:48:23 GMT
server: cloudflare
etag: W/"be7996635be623dcfc7e4f8f27ad7084"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
x-amz-version-id: PW1JUPUh8yxV99N3CBta6J0tIx_hFUHC
cache-control: public, max-age=678
cf-polished: origSize=92936
content-type: text/css
cf-bgj: minify

GET
S 200 style.css
p20.zdassets.com/hc/theming_assets/96285/118696/ 50 KB
12 KB 39ms
20ms Stylesheet
text/css 104.18.71.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://p20.zdassets.com/hc/theming_assets/96285/118696/style.css?digest=360004072966&locale=en-us

Requested by

Host: support.heirloom.cc
URL: https://support.heirloom.cc/hc/en-us

Protocol

SPDY

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.18.71.113 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

2123eb91d9b9a6ae4387442551ae2f937b0ad81f8e435bdf33bb47bd43002f05

Security Headers

Name	Value
Strict-Transport-Security	max-age=0;
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.heirloom.cc/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Tue, 14 Aug 2018 18:26:30 GMT
content-encoding: gzip
x-content-type-options: nosniff
cf-cache-status: HIT
status: 200, 200 OK
x-zendesk-user-id
x-request-id: 449b0ed33a6d6343-SEA
x-ua-compatible: IE=edge
x-runtime: 0.121237
server: cloudflare
etag: W/"2123eb91d9b9a6ae4387442551ae2f93"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
strict-transport-security: max-age=0;
content-type: text/css; charset=utf-8
cache-control: max-age=604800, public
x-zendesk-origin-server: help-center-unicorn-4287621848-q3kd6
cf-ray: 44a5785b1cb663f7-FRA

GET
S 200 jquery-b60ddb79ff2563b75442a6bac88b00b5.js Show response
static.zdassets.com/hc/assets/ 91 KB
32 KB 48ms
29ms Script
application/javascript 104.18.71.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL: https://static.zdassets.com/hc/assets/jquery-b60ddb79ff2563b75442a6bac88b00b5.js
Requested by: Host: support.heirloom.cc
URL: https://support.heirloom.cc/hc/en-us
Protocol: SPDY
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 104.18.71.113 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: b3c18dc5ebbae18707589a401dfc24e90284a8b6a690e4e698f04d8d7a5188e8

Request headers

Referer: https://support.heirloom.cc/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Tue, 14 Aug 2018 18:26:30 GMT
content-encoding: gzip
cf-cache-status: HIT
x-amz-request-id: E96DA340C8D01669
x-amz-server-side-encryption: AES256
cf-ray: 44a5785b1cb463f7-FRA
status: 200
x-amz-replication-status: REPLICA
x-amz-id-2: CdbvyQriKrKI94+1A4R/Z/aV+RV+UC6k3+7yfAFHneM34NR+nmY/OvJnRhVRn16ntNe5R6L0cIg=
last-modified: Fri, 10 Aug 2018 08:18:05 GMT
server: cloudflare
etag: W/"b60ddb79ff2563b75442a6bac88b00b5"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
x-amz-version-id: 7fwiirh4b00qjoyxE9MLGahfGfeiwbmZ
cache-control: public, max-age=678
content-type: application/javascript

GET
S 200 script.js Show response
p20.zdassets.com/hc/theming_assets/96285/118696/ 3 KB
2 KB 33ms
14ms Script
text/javascript 104.18.71.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL

https://p20.zdassets.com/hc/theming_assets/96285/118696/script.js?digest=360004072966&locale=en-us

Requested by

Host: support.heirloom.cc
URL: https://support.heirloom.cc/hc/en-us

Protocol

SPDY

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.18.71.113 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),

Reverse DNS

Software

cloudflare /

Resource Hash

c54bb91ea45880121c667b13d2e7c34ab3e2d33b513d7e623035326a71a07cb7

Security Headers

Name	Value
Strict-Transport-Security	max-age=0;
X-Content-Type-Options	nosniff

Request headers

Referer: https://support.heirloom.cc/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Tue, 14 Aug 2018 18:26:30 GMT
content-encoding: gzip
x-content-type-options: nosniff
cf-cache-status: HIT
status: 200, 200 OK
x-zendesk-user-id
x-request-id: 449b0ed40b8926de-SEA
x-ua-compatible: IE=edge
x-runtime: 0.022694
server: cloudflare
etag: W/"c54bb91ea45880121c667b13d2e7c34a"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
strict-transport-security: max-age=0;
content-type: text/javascript; charset=utf-8
cache-control: max-age=604800, public
x-zendesk-origin-server: help-center-unicorn-4287621848-x3jbg
cf-ray: 44a5785b1cb763f7-FRA

GET
H/1.1 200
OK 7522d99b8973edba960819d334aca48825cfe3c4.png
theme.zdassets.com/theme_assets/96285/ 29 KB
30 KB 41ms
11ms Image
image/png 13.32.145.184
Amazon.com

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://theme.zdassets.com/theme_assets/96285/7522d99b8973edba960819d334aca48825cfe3c4.png
Requested by: Host: support.heirloom.cc
URL: https://support.heirloom.cc/hc/en-us
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 13.32.145.184 Seattle, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: server-13-32-145-184.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: d245df9f8e4ef23e0974ffafa43fc1f31f82a52782cff15d74926d57383bceda

Request headers

Referer: https://support.heirloom.cc/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Tue, 27 Feb 2018 07:11:15 GMT
Via: 1.1 9be2d2d7560f88bdc5d5a3a94863566a.cloudfront.net (CloudFront)
Vary: Access-Control-Request-Headers,Access-Control-Request-Method
Age: 28368
x-amz-server-side-encryption: AES256
X-Cache: Hit from cloudfront
Connection: keep-alive
Content-Length: 29729
Last-Modified: Tue, 27 Feb 2018 00:10:31 GMT
Server: AmazonS3
ETag: "b1c9bf7b23b4b15ac8c1e5b7d85563e1"
Access-Control-Max-Age: 86400
Access-Control-Allow-Methods: GET, HEAD
Content-Type: image/png
Access-Control-Allow-Origin: *
Cache-Control: public, max-age=86400
Accept-Ranges: bytes
X-Amz-Cf-Id: UNga9xhBHiwCS3zMiYTr6cQKwHSwEs9-pSi_mCsRkFGOhqbaT5pMEg==

GET
S 200 en-us-a0641c733263647996ef55470af7e5b0.js Show response
static.zdassets.com/hc/assets/locales/ 75 KB
13 KB 13ms
13ms Script
application/javascript 104.18.71.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL: https://static.zdassets.com/hc/assets/locales/en-us-a0641c733263647996ef55470af7e5b0.js
Requested by: Host: support.heirloom.cc
URL: https://support.heirloom.cc/hc/en-us
Protocol: SPDY
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 104.18.71.113 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: f3f1dfe6cd0f705a9f53ff268ec09f82424bc07e44a4044a43010a4cb2894076

Request headers

Referer: https://support.heirloom.cc/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Tue, 14 Aug 2018 18:26:30 GMT
content-encoding: gzip
cf-cache-status: HIT
x-amz-request-id: F16F94FBB53EE0C4
x-amz-server-side-encryption: AES256
cf-ray: 44a5785b3cdb63f7-FRA
status: 200
x-amz-replication-status: REPLICA
x-amz-id-2: o5jywUtv7UA7GlZ3Hn0llKSpg09Ui2mEKETaLujWK2nub/6jo5NbVLdY38Tn4XVm1vYnh6TgLDo=
last-modified: Fri, 10 Aug 2018 08:18:09 GMT
server: cloudflare
etag: W/"a0641c733263647996ef55470af7e5b0"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
x-amz-version-id: ASEMsZoO_6vNFPgeEP_EIfH6lbz54QYx
cache-control: public, max-age=678
content-type: application/javascript

GET
H/1.1 200
OK host.js Show response
heirloomcomputing.zendesk.com/auth/v2/ 9 KB
4 KB 598ms
222ms Script
text/javascript 52.33.130.83
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL

https://heirloomcomputing.zendesk.com/auth/v2/host.js

Requested by

Host: support.heirloom.cc
URL: https://support.heirloom.cc/hc/en-us

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

52.33.130.83 Boardman, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),

Reverse DNS

ec2-52-33-130-83.us-west-2.compute.amazonaws.com

Software

nginx /

Resource Hash

36dba86ba0588d66bd30f1f31f17238b42855ed294079e55088f8c152fc52b98

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000;
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://support.heirloom.cc/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

Date: Tue, 14 Aug 2018 18:26:30 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
X-Zendesk-Request-Id: 371bf3aca2b3dbcfad58
Transfer-Encoding: chunked
P3P: CP="NOI DSP COR NID ADMa OPTa OUR NOR"
X-Zendesk-Origin-Server: app23.pod20.usw2.zdsys.com
Connection: keep-alive
X-XSS-Protection: 1; mode=block
X-Request-Id: ad62d2edc85d651bd9fb518133d1b2e5
X-Runtime: 0.036563
Server: nginx
ETag: W/"0fd7bf47541e3f7a564929ea2b57ed45"
Vary: Accept
Strict-Transport-Security: max-age=31536000;
Content-Type: text/javascript; charset=UTF-8
Cache-Control: max-age=86400, public

GET
S 200 hc_enduser-d44c351cb3a93fd523fb444d946cc187.js Show response
static.zdassets.com/hc/assets/ 245 KB
83 KB 15ms
14ms Script
application/javascript 104.18.71.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL: https://static.zdassets.com/hc/assets/hc_enduser-d44c351cb3a93fd523fb444d946cc187.js
Requested by: Host: support.heirloom.cc
URL: https://support.heirloom.cc/hc/en-us
Protocol: SPDY
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 104.18.71.113 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: c8e67df389011b3c624a78fc37c28dd8774f16d39cdf89e6dd046b7f53655051

Request headers

Referer: https://support.heirloom.cc/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Tue, 14 Aug 2018 18:26:30 GMT
content-encoding: gzip
cf-cache-status: HIT
x-amz-request-id: 628DCAA04FC01339
x-amz-server-side-encryption: AES256
cf-ray: 44a5785b4d0c63f7-FRA
status: 200
x-amz-replication-status: REPLICA
x-amz-id-2: DJRpVBCqOL9odDKpytP2YomwjBvieAzmPA3Sp54apm+nCSaMH42W1wqHQ6qHBICCoPN8EUw4W/Y=
last-modified: Fri, 10 Aug 2018 08:18:05 GMT
server: cloudflare
etag: W/"096a2764cef28f05d8b2696ce084cc90"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
x-amz-version-id: j4odsrl_5C4ZwfX1w5nXYDdOUL21ZrxD
cache-control: public, max-age=678
content-type: application/javascript

GET
S

200

widget_v2.258.js Show response
v2.zopim.com/bin/v/
Redirect Chain

https://v2.zopim.com/?4Lpdo2ACPtL03SbnTi7wWa6OErp00ARz
https://v2.zopim.com/bin/v/widget_v2.258.js

1 MB
244 KB

36ms
36ms

Script
application/javascript

104.16.84.55
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL: https://v2.zopim.com/bin/v/widget_v2.258.js
Requested by: Host: support.heirloom.cc
URL: https://support.heirloom.cc/hc/en-us
Protocol: SPDY
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 104.16.84.55 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: c282730ccab3505b42b580ffdc1780a38afe950c42fe591084cbddfbde11232a

Request headers

Referer: https://support.heirloom.cc/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Tue, 14 Aug 2018 18:26:30 GMT
content-encoding: gzip
cf-cache-status: HIT
last-modified: Tue, 24 Jul 2018 09:09:54 GMT
server: cloudflare
etag: W/"5b56ece2-10848b"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
status: 200
cache-control: public, max-age=315360000
cf-ray: 44a5785c690e235a-FRA
expires: Fri, 11 Aug 2028 18:26:30 GMT

Redirect headers

date: Tue, 14 Aug 2018 18:26:30 GMT
cf-cache-status: EXPIRED
server: cloudflare
status: 302
etag: "5b724bc1-0"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: application/octet-stream
location: https://v2.zopim.com/bin/v/widget_v2.258.js
cache-control: max-age=14400, max-age=14400, public, must-revalidate, proxy-revalidate
cf-ray: 44a5785b8861235a-FRA
content-length: 0
expires: Tue, 14 Aug 2018 22:26:30 GMT

GET
S 200 entypo-5adc1c49be0325a8cdac239d1b0b05ad.woff
static.zdassets.com/hc/assets/ 44 KB
44 KB 92ms
76ms Font
application/font-woff 104.18.72.113
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL: https://static.zdassets.com/hc/assets/entypo-5adc1c49be0325a8cdac239d1b0b05ad.woff
Requested by: Host: support.heirloom.cc
URL: https://support.heirloom.cc/hc/en-us
Protocol: SPDY
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 104.18.72.113 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: 2d7ca392d9b45723af1cd44a9178db19fd0af6a7aaa49afd882e3a472201f7b2

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Referer: https://static.zdassets.com/hc/assets/application-be7996635be623dcfc7e4f8f27ad7084.css
Origin: https://support.heirloom.cc

Response headers

date: Tue, 14 Aug 2018 18:26:30 GMT
content-encoding: gzip
vary: Origin, Access-Control-Request-Headers, Access-Control-Request-Method, Accept-Encoding
cf-cache-status: REVALIDATED
x-amz-request-id: B05FCAB65FDDD0BA
x-amz-server-side-encryption: AES256
cf-ray: 44a5785b9da16493-FRA
status: 200
x-amz-replication-status: REPLICA
x-amz-id-2: Hyq5bQT9MUVjqSJuZvdFQS5FXToyMFH7uIDKRlkRxB6ExiWQLzfgB4GN/X/dcXCJ+UlcDgNDoDw=
last-modified: Tue, 14 Aug 2018 09:20:08 GMT
server: cloudflare
etag: W/"5adc1c49be0325a8cdac239d1b0b05ad"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
access-control-max-age: 0
access-control-allow-methods: GET
x-amz-version-id: mpGMgH2JMcCLin7HO1euelRXU0LnCIlK
access-control-allow-origin: *
access-control-expose-headers: Content-Type, Content-Length, ETag
cache-control: public, max-age=678
content-type: application/font-woff

POST
H/1.1 200
OK Cookie set events Show response
support.heirloom.cc/hc/tracking/ 0
995 B 236ms
236ms XHR
text/html 52.33.130.83
Amazon.com

General

Check archive.org

Show headers Download Go to

Full URL

https://support.heirloom.cc/hc/tracking/events?locale=en-us

Requested by

Host: support.heirloom.cc
URL: https://support.heirloom.cc/hc/en-us

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

52.33.130.83 Boardman, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),

Reverse DNS

ec2-52-33-130-83.us-west-2.compute.amazonaws.com

Software

nginx /

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=259200;
X-Content-Type-Options	nosniff

Request headers

Pragma: no-cache
Origin: https://support.heirloom.cc
Accept-Encoding: gzip, deflate
Host: support.heirloom.cc
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: application/json; charset=UTF-8
Accept: */*
Cache-Control: no-cache
Referer: https://support.heirloom.cc/hc/en-us
Connection: keep-alive
Content-Length: 263
Referer: https://support.heirloom.cc/hc/en-us
Origin: https://support.heirloom.cc
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Content-Type: application/json; charset=UTF-8

Response headers

Date: Tue, 14 Aug 2018 18:26:31 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Transfer-Encoding: chunked
P3P: CP="NOI DSP COR NID ADMa OPTa OUR NOR"
Status: 200 OK
Connection: keep-alive
X-Zendesk-User-Id
X-Request-Id: 362bef5b1112c2040bab97ab31a599a2
X-UA-Compatible: IE=edge
X-Runtime: 0.028281
Server: nginx
Strict-Transport-Security: max-age=259200;
Content-Type: text/html
Cache-Control: no-cache
Set-Cookie: _zendesk_authenticated=; path=/; expires=Thu, 01 Jan 1970 00:00:00 -0000; secure; HttpOnly _help_center_session=ditWaC9BT3ViNHJoelUzOHJNTFhUMktFbUlUZnpKeUoweE0xVldzRk5YK3VrcGQyMHR1eGtSZFhQZjdFeWtVQmdVdWFXTkM3SGNabmgvei9CVWlmS2F0am1wQ09GNjRWZVhqMFZOZUFBWUJ3UDg1bmZJQStNREhBM01KSlFoZ3plVVZjYkNwZG5kb1VHTmxjcnJ3Q1R3PT0tLXhQZFVYdnU4T0RHb2dqd1VEbng4TEE9PQ%3D%3D--18b9ba9a72a296b13dbb53ac9affbe19cbda9e04; path=/; secure; HttpOnly
X-Zendesk-Origin-Server: help-center-unicorn-536210314-f7gjs

GET
S 200 avatar_simple_visitor.png
v2.zopim.com/widget/images/ Frame A0A8 663 B
966 B 8ms
8ms Image
image/png 104.16.84.55
Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://v2.zopim.com/widget/images/avatar_simple_visitor.png
Requested by: Host: support.heirloom.cc
URL: https://support.heirloom.cc/hc/en-us
Protocol: SPDY
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 104.16.84.55 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: 05b802e6202a6d515f867510ecfd6474289dcc72b5997e3b0f7d784e5aeccae6

Request headers

Referer: https://support.heirloom.cc/hc/en-us
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36

Response headers

date: Tue, 14 Aug 2018 18:26:31 GMT
cf-cache-status: HIT
cf-polished: origSize=1922
status: 200
content-length: 663
last-modified: Thu, 02 Mar 2017 11:22:19 GMT
server: cloudflare
etag: "58b8006b-782"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: image/png
expires: Tue, 21 Aug 2018 18:26:31 GMT
cache-control: public, max-age=604800
accept-ranges: bytes
cf-ray: 44a57862ddac235a-FRA
cf-bgj: imgq:100

GET
DATA 200
OK truncated
/ Frame 9F9B 13 KB
0 Font
application/font-woff

General

Check archive.org

Show headers Download Go to

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: a522bc21b099ea2a10ebb26c536ff1714c18f89f23666452b589994887deccad

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/67.0.3396.87 Safari/537.36
Origin: https://support.heirloom.cc

Response headers

Access-Control-Allow-Origin: *
Content-Type: application/font-woff

Verdicts & Comments Add Verdict or Comment

11 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

0 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=259200;
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

heirloomcomputing.zendesk.com
p20.zdassets.com
static.zdassets.com
support.heirloom.cc
theme.zdassets.com
v2.zopim.com
104.16.84.55
104.18.71.113
104.18.72.113
13.32.145.184
52.33.130.83
54.200.201.186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support.heirloom.cc Open in urlscan Pro 52.33.130.83 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

13 Requests

100 %HTTPS

0 %IPv6

4 Domains

6 Subdomains

6 IPs

1 Countries

492 kBTransfer

1694 kBSize

0 Cookies

1 Outgoing links

Page URL History

Redirected requests

13 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

11 JavaScript Global Variables

0 Cookies

Security Headers

Indicators

support.heirloom.cc Open in urlscan Pro
52.33.130.83 Public Scan

Screenshot
Live screenshot

Full Image

13
Requests

100 %
HTTPS

0 %
IPv6

4
Domains

6
Subdomains

6
IPs

1
Countries

492 kB
Transfer

1694 kB
Size

0
Cookies

13 HTTP transactions
1 data transactions