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 * About us
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    * The PSR Strategy
    * Annual Plans and Budgets
    * Annual Reports and Accounts
    * The PSR Executive Team
    * PSR governance
    * The PSR purpose
    * How the PSR is funded
    * How the PSR Panel works
    * Background to the PSR
    * Jobs at the PSR
    * Diversity, Equity and Inclusion
    * Frequently asked questions
    * Contact us Toggle navigation sub-links
       * General enquiries
       * Complaints against the PSR

 * Payment systems
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    * Who we regulate
    * Payment systems explained
    * When you make a payment

 * How we regulate
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    * Regulatory framework
    * PSR approach to implementing requirements in the Financial Services and
      Markets Act 2023
    * Memorandums of understanding
    * Competition
    * Complaints and disputes
    * Governance of payment systems
    * Decision making committees
    * Working with other regulators and the Regulatory Initiatives Grid

 * Our work
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    * Access to cash
    * Market reviews
    * Card payments
    * Innovation
    * APP scams
    * New Payments Architecture (NPA)
    * Strategy and Intelligence
    * Enforcement cases
    * The future oversight of Open Banking - Joint Regulatory Oversight
      Committee
    * Account-to-account payments
    * Our research with consumers and SMEs
    * Access to payment systems
    * PSR work plan

 * Information for consumers
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    * Ways of paying
    * How we help you
    * Our vision for payments
    * Find out more
    * APP fraud performance data

 * News and updates
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    * Latest news
    * Thought pieces
    * Events
    * Speeches

 * Publications
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    * Consultations
    * Annual Plans and Reports
    * Market reviews
    * Policy statements
    * Corporate information
    * Legal directions and decisions
    * Forms
    * PSR News
    * Access and governance reports
    * Working group and forum documents
    * Open letters
    * PSR Strategy documents

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EVERY TIME ANYONE USES A CASH MACHINE, TRANSFERS MONEY, USES CONTACTLESS, OR
GETS PAID, THEY USE A PAYMENT SYSTEM.

Payment systems are always evolving and the PSR is here to make sure they work
well for everyone.

Learn about what we do


APP FRAUD PERFORMANCE DATA

In a significant step towards greater transparency, we are publishing 2022 data
(from 1 January 2022 to 31 December 2022…
View


OUR WORK

We work across various areas of the payments industry, promoting competition and
innovation that benefits everyone.
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INFORMATION FOR CONSUMERS

How we help and protect consumers.
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AT A GLANCE

Our aim is to make sure the UK’s payment systems work well for everyone who uses
them now and in the future.

Who we regulate


8 PAYMENT SYSTEMS

There are 8 designated payment systems.

8


£95 TRILLION WORTH OF PAYMENTS IN 2021

We regulated over £95 trillion worth of payments in 2021. Source: UK Finance
(2022)

95


34.8 BILLION CONSUMER PAYMENTS

We regulated 34.8 billion consumer payments in 2021. Source: UK Finance (2022)

34.8


5.5 BILLION BUSINESS PAYMENTS

We regulated 5.5 billion business payments in 2021. Source: UK Finance (2022)

5.5


8 PAYMENT SYSTEMS

There are 8 designated payment systems.

8


£95 TRILLION WORTH OF PAYMENTS IN 2021

We regulated over £95 trillion worth of payments in 2021. Source: UK Finance
(2022)

95


34.8 BILLION CONSUMER PAYMENTS

We regulated 34.8 billion consumer payments in 2021. Source: UK Finance (2022)

34.8


5.5 BILLION BUSINESS PAYMENTS

We regulated 5.5 billion business payments in 2021. Source: UK Finance (2022)

5.5


8 PAYMENT SYSTEMS

There are 8 designated payment systems.

8


next


WHAT WE DO

We’re here to make sure payment systems serve everybody as well as they can. We
promote competition and innovation in the interests of the people and businesses
using payment systems, and have a range of powers to help us pursue these
objectives.

 * The PSR purpose
 * How the PSR is funded
 * The PSR Panel
 * Background to the PSR
 * The PSR Board


WHAT IS A PAYMENT SYSTEM?

1:07
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We regulated 40.4 billion payments in 2021. Source: UK Finance (2022)


NEWS


PSR SEEKS VIEWS ON ITS PROPOSED APPROACH TO SUPERVISION

24/04/2024

Read more


CHRIS HEMSLEY SPEECH AT PAYMENTS LEADERS' SUMMIT ON 22 APRIL 2024

22/04/2024

Read more


JROC INVITES FEEDBACK ON THE FUTURE ENTITY FOR UK OPEN BANKING

19/04/2024

Read more


IN CONVERSATION WITH OLIVER HANMER

16/04/2024

Read more


AIDENE WALSH SPEECH FOR INNOVATE FINANCE GLOBAL SUMMIT ON 16 APRIL 2024

16/04/2024

Read more


LOOKING FOR SOMETHING?

See below some of our most frequently visited pages.


THE PSR STRATEGY

A new strategy for a changing world

View now


PSR ANNUAL PLAN AND BUDGET 2024/25

The PSR's Annual Plan and Budget for 2024/25

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JOBS AT THE PSR

Working for an exciting regulator where you can really make a difference

View now


PAYMENT SYSTEMS EXPLAINED

What is a payment system?

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HOW WE REGULATE

See how the PSR uses its powers and procedures

View now


REGULATORY FRAMEWORK

How legislation, our decisions, rules and guidance fit together

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COME AND SAY HI

Get in touch with us here or on our social media channels.


 * TWITTER
   
   @ThePSR


 * LINKEDIN
   
   


 * YOUTUBE
   
   


 * ONLINE
   
   Have a question?

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FURTHER INFORMATION

 * Jobs at the PSR
 * Copyright
 * Handling classified information
 * Privacy and data
 * Accessibility statement
 * Procurement
 * Corporate responsibility
 * Whistleblowing
 * Freedom of information
 * Media enquiries
 * Speaker requests
 * Contact us
 * Diversity, Equity and Inclusion
 * Sitemap
 * Sign up for PSR updates


CONTACT THE PSR

12 Endeavour Square, Stratford, London E20 1JN

Based in the Olympic Park, Stratford, we're easily reached via the Jubilee Line,
Central Line, Elizabeth Line, DLR, and numerous bus and coach routes.

 * Switchboard 020 7066 1000

 * Contact centre 0300 456 3677

 * From abroad +44 20 7066 1000

 * Opening times 9am to 5pm, Monday to Friday

 * Email contactus@psr.org.uk


FOLLOW US

 * Twitter
 * LinkedIn

© Copyright - Payment Systems Regulator 2024

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