support.so-it.gmbh Open in urlscan Pro
3.67.123.235 Public Scan

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Add Verdict Report

Submitted URL:
https://support.so-it.gmbh/
Effective URL:
https://support.so-it.gmbh/support/home
Submission: On June 16 via automatic, source certstream-suspicious (June 16th 2023, 3:38:17 pm UTC) — Scanned from IT

Summary HTTP 21 Redirects Links 3 Behaviour Indicators

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 21 HTTP transactions. The main IP is 3.67.123.235, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is support.so-it.gmbh.
TLS certificate: Issued by R3 on June 16th 2023. Valid for: 3 months.

This is the only time support.so-it.gmbh was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 11	3.67.123.235 3.67.123.235	16509 (AMAZON-02) (AMAZON-02)
1	2a00:1450:400... 2a00:1450:4001:827::200a	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:830::2003	15169 (GOOGLE) (GOOGLE)
1	52.219.140.95 52.219.140.95	16509 (AMAZON-02) (AMAZON-02)
1	18.65.39.113 18.65.39.113	16509 (AMAZON-02) (AMAZON-02)
2	18.66.112.93 18.66.112.93	16509 (AMAZON-02) (AMAZON-02)
1	13.32.121.85 13.32.121.85	16509 (AMAZON-02) (AMAZON-02)
2	100.26.118.119 100.26.118.119	14618 (AMAZON-AES) (AMAZON-AES)
21	8

11 3.67.123.235 (Frankfurt am Main, Germany) 1 redirects

ASN16509 (AMAZON-02, US)
PTR: ec2-3-67-123-235.eu-central-1.compute.amazonaws.com

support.so-it.gmbh	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:827::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:830::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.219.140.95 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: s3.eu-central-1.amazonaws.com

s3.eu-central-1.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.65.39.113 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-65-39-113.ams1.r.cloudfront.net

static.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.66.112.93 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-93.fra56.r.cloudfront.net

cdn.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.32.121.85 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-121-85.fra60.r.cloudfront.net

cdn.heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 100.26.118.119 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-100-26-118-119.compute-1.amazonaws.com

heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
11	so-it.gmbh 1 redirects support.so-it.gmbh	1 MB
3	heapanalytics.com cdn.heapanalytics.com — Cisco Umbrella Rank: 2741 heapanalytics.com — Cisco Umbrella Rank: 2317	36 KB
3	freshdev.io static.freshdev.io — Cisco Umbrella Rank: 35205 cdn.freshdev.io — Cisco Umbrella Rank: 50472	25 KB
3	gstatic.com fonts.gstatic.com	44 KB
1	amazonaws.com s3.eu-central-1.amazonaws.com	9 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 80	1 KB
21	6

	Domain	Requested by
11	support.so-it.gmbh	1 redirects support.so-it.gmbh
3	fonts.gstatic.com	fonts.googleapis.com
2	heapanalytics.com
2	cdn.freshdev.io	static.freshdev.io cdn.freshdev.io
1	cdn.heapanalytics.com	cdn.freshdev.io
1	static.freshdev.io	support.so-it.gmbh
1	s3.eu-central-1.amazonaws.com	support.so-it.gmbh
1	fonts.googleapis.com	support.so-it.gmbh
21	8

This site contains links to these domains. Also see Links.

Domain
so-it.gmbh
www.freshworks.com

Subject Issuer	Validity	Valid
support.so-it.gmbh R3	`2023-06-16` - `2023-09-14`	3 months	crt.sh
upload.video.google.com GTS CA 1C3	`2023-05-22` - `2023-08-14`	3 months	crt.sh
*.gstatic.com GTS CA 1C3	`2023-05-22` - `2023-08-14`	3 months	crt.sh
*.s3.eu-central-1.amazonaws.com Amazon RSA 2048 M01	`2023-04-11` - `2024-01-14`	9 months	crt.sh
*.freshdev.io Amazon RSA 2048 M01	`2023-03-01` - `2023-10-12`	7 months	crt.sh
cdn.heapanalytics.com Amazon RSA 2048 M02	`2023-02-21` - `2023-08-27`	6 months	crt.sh
heapanalytics.com Amazon RSA 2048 M02	`2022-12-09` - `2024-01-07`	a year	crt.sh

This page contains 2 frames:

Primary Page: https://support.so-it.gmbh/support/home
Frame ID: 9BFBF52550817DC7DF269FC20E3FCD33
Requests: 17 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 40B2527FD5FF936CF182E5F2A3903F76
Requests: 4 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support :

Page URL History Show full URLs

https://support.so-it.gmbh/ HTTP 302
https://support.so-it.gmbh/support/home Page URL

Detected technologies

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Heap (Analytics) Expand

Overall confidence: 100%
Detected patterns

heap-\d+\.js

Page Statistics

21
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1478 kB
Transfer

2590 kB
Size

4
Cookies

3 Outgoing links

These are links going to different origins than the main page.

URL: https://so-it.gmbh/

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/freshdesk/?utm_source=portal&utm_medium=reflink&utm_campaign=portal_reflink
Title: Freshdesk

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/privacy/
Title: Datenschutzrichtlinie

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://support.so-it.gmbh/ HTTP 302
https://support.so-it.gmbh/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

21 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
support.so-it.gmbh/support/
Redirect Chain

https://support.so-it.gmbh/
https://support.so-it.gmbh/support/home

23 KB
8 KB

76ms
75ms

Document
text/html

3.67.123.235
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://support.so-it.gmbh/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.67.123.235 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-3-67-123-235.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

1004d3ee551b1b7103d3c7d4423c13adcc9a09667a9aa649fb2a4e4762cc4f50

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36
accept-language: it-IT,it;q=0.9

Response headers

cache-control: max-age=0, private, must-revalidate
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Fri, 16 Jun 2023 15:38:12 GMT
etag: W/"b7e051385d34c7a87bc4923c8de77213"
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 47
x-frame-options: SAMEORIGIN
x-fw-ratelimiting-managed: true
x-ratelimit-limit: 300
x-ratelimit-remaining: 299 199
x-ratelimit-reset: 160623153912
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: 08a6813b-3b2c-46b4-8aec-79c9c5fa2d80
x-trace-id: 00-cb96a8487d588bed13a52744f13dc117-c640bb585138a529-00
x-xss-protection: 1; mode=block

Redirect headers

cache-control: no-cache, no-store, max-age=0, must-revalidate
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly 'unsafe-inline'; worker-src 'self' blob:
content-type: text/html; charset=utf-8
date: Fri, 16 Jun 2023 15:38:12 GMT
expires: Fri, 01 Jan 1990 00:00:00 GMT
location: https://support.so-it.gmbh/support/home
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma: no-cache
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 302 Found
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 34
x-frame-options: SAMEORIGIN
x-fw-ratelimiting-managed: false
x-request-id: 4511a2fa-2353-4a0c-ac1d-3d1ba31ae75e
x-trace-id: 00-c473886afc86c8a72084c8a2bb757a7b-dbce1d87f6801dd3-00
x-xss-protection: 1; mode=block

GET
H2 200 theme.css
support.so-it.gmbh/assets/cdn/portal/styles/ 1 MB
116 KB 58ms
57ms Stylesheet
text/css 3.67.123.235
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://support.so-it.gmbh/assets/cdn/portal/styles/theme.css

Requested by

Host: support.so-it.gmbh
URL: https://support.so-it.gmbh/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.67.123.235 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-3-67-123-235.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

8346a32ea6b5b6e17338ed1254f3dcaa464962aeed7462e84474d99c22806ed8

Security Headers

Name	Value
Content-Security-Policy	default-src 'self'; connect-src 'self' .freshconnect.io/ .freshworks.com/ .freshdesk.com/ .freshworksapi.com/ .freshdeskusercontent.com/ .freshdeskusercontent-euc.com/ .freshdeskusercontent-in.com/ .freshdeskusercontent-aus.com/ .fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://.freshworksapi.com/ wss://.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/; font-src 'self' .freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' .freshworksapi.com/ .freshworks.com/ .myfreshworks.com/ .freshdesk.com/ .freshchat.com/ .freshconnect.io/ .freshcloud.io/ .fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js 'unsafe-inline' 'unsafe-eval'; style-src 'self' .freshworks.com .myfreshworks.com/ .freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css .freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly 'unsafe-inline'; worker-src 'self' blob:
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: it-IT,it;q=0.9
Referer: https://support.so-it.gmbh/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

date: Fri, 16 Jun 2023 15:38:12 GMT
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content-type: text/css; charset=utf-8
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cache-control: public, must-revalidate

GET
H2 200 css
fonts.googleapis.com/ 11 KB
1 KB 99ms
36ms Stylesheet
text/css 2a00:1450:4001:827::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

Requested by

Host: support.so-it.gmbh
URL: https://support.so-it.gmbh/support/home

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:827::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

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Request headers

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Response headers

strict-transport-security: max-age=31536000
date: Fri, 16 Jun 2023 15:38:12 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection: 0
last-modified: Fri, 16 Jun 2023 15:38:12 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Fri, 16 Jun 2023 15:38:12 GMT

GET
H2 200 vendor.js Show response
support.so-it.gmbh/assets/cdn/portal/ 903 KB
907 KB 59ms
58ms Script
application/javascript 3.67.123.235
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://support.so-it.gmbh/assets/cdn/portal/vendor.js

Requested by

Host: support.so-it.gmbh
URL: https://support.so-it.gmbh/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.67.123.235 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

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Software

fwe /

Resource Hash

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Response headers

date: Fri, 16 Jun 2023 15:38:12 GMT
content-security-policy: default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly 'unsafe-inline'; worker-src 'self' blob:
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content-type: application/javascript
x-fw-ratelimiting-managed: false
cache-control: public, must-revalidate

GET
H2 200 head.js Show response
support.so-it.gmbh/assets/cdn/portal/scripts/ 22 KB
25 KB 116ms
116ms Script
application/javascript 3.67.123.235
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://support.so-it.gmbh/assets/cdn/portal/scripts/head.js

Requested by

Host: support.so-it.gmbh
URL: https://support.so-it.gmbh/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.67.123.235 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-3-67-123-235.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

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Server

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date: Fri, 16 Jun 2023 15:38:12 GMT
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GET
H2 200 de.js Show response
support.so-it.gmbh/assets/cdn/portal/scripts/locales/ 4 KB
7 KB 55ms
55ms Script
application/javascript 3.67.123.235
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://support.so-it.gmbh/assets/cdn/portal/scripts/locales/de.js

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Host: support.so-it.gmbh
URL: https://support.so-it.gmbh/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.67.123.235 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

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Software

fwe /

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Response headers

date: Fri, 16 Jun 2023 15:38:12 GMT
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GET
H2 200 marketplace.js Show response
support.so-it.gmbh/assets/cdn/portal/scripts/ 124 KB
128 KB 60ms
60ms Script
application/javascript 3.67.123.235
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://support.so-it.gmbh/assets/cdn/portal/scripts/marketplace.js

Requested by

Host: support.so-it.gmbh
URL: https://support.so-it.gmbh/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.67.123.235 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

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Software

fwe /

Resource Hash

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Security: TLS 1.3, , AES_128_GCM
Server: 18.66.112.93 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-112-93.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 7d5eff15a51e74b750bf44a918a2ea4f55c83f262037e4e95c33e546c683dd64

Request headers

Referer: https://support.so-it.gmbh/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36
accept-language: it-IT,it;q=0.9

Response headers

age: 44687
cache-control: max-age=86400,public
content-encoding: gzip
content-type: text/html
date: Fri, 16 Jun 2023 03:13:27 GMT
etag: W/"8077760d5f7c5f7d57cc14c0b03b52d4"
last-modified: Fri, 06 Jan 2023 06:35:04 GMT
server: AmazonS3
vary: Accept-Encoding Origin
via: 1.1 ab985bb6f3435d42701015dfa6015878.cloudfront.net (CloudFront)
x-amz-cf-id: bKS_3d5H9eSfTC6M890VCc7QMz7v8a-sn1fV8kbPz_kQrqiqgnYx9g==
x-amz-cf-pop: FRA56-P5
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront

GET
H2 200 heap-1649052351.js Show response
cdn.heapanalytics.com/js/ Frame 40B2 111 KB
36 KB 119ms
34ms Script
application/javascript 13.32.121.85
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.heapanalytics.com/js/heap-1649052351.js

Requested by

Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/heap_receiver.html

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

13.32.121.85 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-13-32-121-85.fra60.r.cloudfront.net

Software

nginx / Express

Resource Hash

68c7a9785a8ea1cbb02c173c3b99788b3889704d53e716480c4199a0d435d0b1

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: it-IT,it;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

date: Fri, 16 Jun 2023 15:36:36 GMT
content-encoding: br
via: 1.1 b3fce8903671f8346e7a6a138d2d4610.cloudfront.net (CloudFront)
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
x-amz-cf-pop: FRA60-P1
age: 97
x-powered-by: Express
etag: W/"1bbf4-/sQ/GiCRb+k9L3EFyP8Q52sJAVA"
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=120
alt-svc: h3=":443"; ma=86400
x-amz-cf-id: yUt14NyZ-FTjR3aPCSSi2SakQw9nJ-q93UaJKT-j9EG7lL5XVk2WqA==

GET
H2 200 add_user_properties_v3
heapanalytics.com/api/ Frame 40B2 37 B
261 B 352ms
113ms Image
image/gif 100.26.118.119
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=8419746742415249&v=4291519890311509&s=7104719736445657&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Fsupport.so-it.gmbh&st=1686929893468

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

100.26.118.119 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-100-26-118-119.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: it-IT,it;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 16 Jun 2023 15:38:13 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

GET
H2 200 h
heapanalytics.com/ Frame 40B2 37 B
260 B 354ms
116ms Image
image/gif 100.26.118.119
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/h?a=1649052351&u=8419746742415249&v=4291519890311509&s=7104719736445657&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Fsupport.so-it.gmbh%2F&ts=1686929893467&st=1686929893469

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

100.26.118.119 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-100-26-118-119.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: it-IT,it;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.133 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 16 Jun 2023 15:38:13 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

Verdicts & Comments Add Verdict or Comment

20 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

4 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
support.so-it.gmbh/	1969-12-31 23:59:59	Name: _x_w Value: 7_1
support.so-it.gmbh/	1969-12-31 23:59:59	Name: _x_m Value: x_b
.freshdev.io/	1970-01-20 22:03:27	Name: _hp2_id.1649052351 Value: %7B%22userId%22%3A%228419746742415249%22%2C%22pageviewId%22%3A%224291519890311509%22%2C%22sessionId%22%3A%227104719736445657%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/	1970-01-20 12:35:31	Name: _hp2_ses_props.1649052351 Value: %7B%22r%22%3A%22https%3A%2F%2Fsupport.so-it.gmbh%2F%22%2C%22ts%22%3A1686929893467%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
s3.eu-central-1.amazonaws.com
static.freshdev.io
support.so-it.gmbh
100.26.118.119
13.32.121.85
18.65.39.113
18.66.112.93
2a00:1450:4001:827::200a
2a00:1450:4001:830::2003
3.67.123.235
52.219.140.95
0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490
0b9d5ad3792e2b67f12d81541c724712b3b98464f96bc7d7c562771af6d0c1d2
0d0a6262c545e8bbc895116e5afb22579c468d7abb77e378f377d6fed57c1dce
1004d3ee551b1b7103d3c7d4423c13adcc9a09667a9aa649fb2a4e4762cc4f50
1aa0facf9a85e85dd724d42a2bd373beed372915ad372a9bea47aeb405b97dac
1bcff030b0f8a11529f36e36c1a1fa8fa16d88494c3b6bffa67895eb1229af1d
2dbcbdf2faa6f3e9ed07bac605ac26129f68414e0668dc7549bad775eab1baf4
466a0964685122fc7917bdcc621db6d7d033b515c45c020618ea1dd3906b8b87
567a2f9a0a2ed14e485d90f33cd3035d46d847de26dac9b8bc43d86153791851
68c7a9785a8ea1cbb02c173c3b99788b3889704d53e716480c4199a0d435d0b1
7504c8aa90c18d135d102ab48ada18a10a04fb7b3cb524baf61e2248bb89779c
7b348b30ea1fe43857e68fc462c29e5c6e63c97666af75135c4396a272e54762
7d5eff15a51e74b750bf44a918a2ea4f55c83f262037e4e95c33e546c683dd64
8346a32ea6b5b6e17338ed1254f3dcaa464962aeed7462e84474d99c22806ed8
a5996298d5dedf07c4123a8d267074c4991327ae1d3e982ee48f89acd2f73a66
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
c3e88703b8e9211d87b60496dcde81a5ecfaaa392986034299618870e6b12f20
c9556946153ff9272046871bd9303a00fed5ee409d9f43f9447de610a97eb816
ca57b79a870bbf54700730858603a70d79743779c1b059922ec401bfddc5adc9
e6196111671134c7353333123f50be2cf72bf1983ce0cdf487129dc855f7cf95

support.so-it.gmbh Open in urlscan Pro 3.67.123.235 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

21 Requests

100 %HTTPS

25 %IPv6

6 Domains

8 Subdomains

8 IPs

2 Countries

1478 kBTransfer

2590 kBSize

4 Cookies

3 Outgoing links

Page URL History

Redirected requests

21 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

20 JavaScript Global Variables

4 Cookies

Security Headers

Indicators

support.so-it.gmbh Open in urlscan Pro
3.67.123.235 Public Scan

Screenshot
Live screenshot

Full Image

21
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1478 kB
Transfer

2590 kB
Size

4
Cookies

21 HTTP transactions
0 data transactions