helpdesk.priorityoneit.co.uk Open in urlscan Pro
18.153.120.30 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://helpdesk.priorityoneit.co.uk/
Effective URL:
https://helpdesk.priorityoneit.co.uk/support/home
Submission: On July 28 via automatic, source certstream-suspicious (July 28th 2024, 11:00:13 pm UTC) — Scanned from DE

Summary HTTP 43 Redirects Links 3 Behaviour Indicators

Summary

This website contacted 15 IPs in 3 countries across 8 domains to perform 43 HTTP transactions. The main IP is 18.153.120.30, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is helpdesk.priorityoneit.co.uk.
TLS certificate: Issued by R11 on July 28th 2024. Valid for: 3 months.

This is the only time helpdesk.priorityoneit.co.uk was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 4	18.153.120.30 18.153.120.30	16509 (AMAZON-02) (AMAZON-02)
5	3.160.150.77 3.160.150.77	16509 (AMAZON-02) (AMAZON-02)
3	143.204.215.107 143.204.215.107	16509 (AMAZON-02) (AMAZON-02)
2	18.66.27.113 18.66.27.113	16509 (AMAZON-02) (AMAZON-02)
5	18.239.50.51 18.239.50.51	16509 (AMAZON-02) (AMAZON-02)
4	3.160.150.13 3.160.150.13	16509 (AMAZON-02) (AMAZON-02)
2	18.239.50.102 18.239.50.102	16509 (AMAZON-02) (AMAZON-02)
1	108.138.7.55 108.138.7.55	16509 (AMAZON-02) (AMAZON-02)
2	13.224.194.71 13.224.194.71	16509 (AMAZON-02) (AMAZON-02)
1	18.173.205.67 18.173.205.67	16509 (AMAZON-02) (AMAZON-02)
7	18.65.39.51 18.65.39.51	16509 (AMAZON-02) (AMAZON-02)
4	3.124.175.207 3.124.175.207	16509 (AMAZON-02) (AMAZON-02)
1	143.204.215.127 143.204.215.127	16509 (AMAZON-02) (AMAZON-02)
1	2606:4700::68... 2606:4700::6812:bcf	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	162.159.140.147 162.159.140.147	13335 (CLOUDFLAR...) (CLOUDFLARENET)
43	15

4 18.153.120.30 (Frankfurt am Main, Germany) 1 redirects

ASN16509 (AMAZON-02, US)
PTR: ec2-18-153-120-30.eu-central-1.compute.amazonaws.com

helpdesk.priorityoneit.co.uk	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 3.160.150.77 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-3-160-150-77.fra60.r.cloudfront.net

assets1.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets4.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 143.204.215.107 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-215-107.fra53.r.cloudfront.net

assets.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.66.27.113 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-27-113.vie50.r.cloudfront.net

assets10.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 18.239.50.51 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-239-50-51.ams58.r.cloudfront.net

assets2.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 3.160.150.13 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-3-160-150-13.fra60.r.cloudfront.net

assets5.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets3.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 18.239.50.102 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-239-50-102.ams58.r.cloudfront.net

assets9.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 108.138.7.55 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-138-7-55.fra56.r.cloudfront.net

priorityone.euc-attachments.freshservice.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 13.224.194.71 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-194-71.fra2.r.cloudfront.net

dzvv3qu02a8s8.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.173.205.67 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-173-205-67.fra56.r.cloudfront.net

rts-static-prod.freshworksapi.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 18.65.39.51 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-65-39-51.ams1.r.cloudfront.net

cdn.euc-freshbots.ai	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 3.124.175.207 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02, US)
PTR: ec2-3-124-175-207.eu-central-1.compute.amazonaws.com

www.euc-freshbots.ai	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 143.204.215.127 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-215-127.fra53.r.cloudfront.net

fe-perf-assets.freshworks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6812:bcf (United States)

ASN13335 (CLOUDFLARENET, US)

maxcdn.bootstrapcdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 162.159.140.147 (None, )

ASN13335 (CLOUDFLARENET, US)

rum.haystack.es	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
22	freshservice.com assets1.freshservice.com — Cisco Umbrella Rank: 94989 assets.freshservice.com — Cisco Umbrella Rank: 137045 assets10.freshservice.com — Cisco Umbrella Rank: 94611 assets2.freshservice.com — Cisco Umbrella Rank: 95763 assets5.freshservice.com — Cisco Umbrella Rank: 94112 assets9.freshservice.com — Cisco Umbrella Rank: 93432 priorityone.euc-attachments.freshservice.com assets3.freshservice.com — Cisco Umbrella Rank: 95390 assets4.freshservice.com — Cisco Umbrella Rank: 96325	557 KB
11	euc-freshbots.ai cdn.euc-freshbots.ai — Cisco Umbrella Rank: 319599 www.euc-freshbots.ai — Cisco Umbrella Rank: 319310	378 KB
4	priorityoneit.co.uk 1 redirects helpdesk.priorityoneit.co.uk	202 KB
2	haystack.es rum.haystack.es — Cisco Umbrella Rank: 55365
2	cloudfront.net dzvv3qu02a8s8.cloudfront.net	175 KB
1	bootstrapcdn.com maxcdn.bootstrapcdn.com — Cisco Umbrella Rank: 1832	76 KB
1	freshworks.com fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 140695	71 KB
1	freshworksapi.com rts-static-prod.freshworksapi.com — Cisco Umbrella Rank: 19313	26 KB
43	8

	Domain	Requested by
7	cdn.euc-freshbots.ai	helpdesk.priorityoneit.co.uk cdn.euc-freshbots.ai
5	assets2.freshservice.com	helpdesk.priorityoneit.co.uk
4	www.euc-freshbots.ai	cdn.euc-freshbots.ai
4	assets1.freshservice.com	helpdesk.priorityoneit.co.uk assets1.freshservice.com
4	helpdesk.priorityoneit.co.uk	1 redirects helpdesk.priorityoneit.co.uk
3	assets5.freshservice.com	helpdesk.priorityoneit.co.uk assets5.freshservice.com
3	assets.freshservice.com	helpdesk.priorityoneit.co.uk assets.freshservice.com
2	rum.haystack.es	fe-perf-assets.freshworks.com
2	dzvv3qu02a8s8.cloudfront.net	helpdesk.priorityoneit.co.uk
2	assets9.freshservice.com	helpdesk.priorityoneit.co.uk
2	assets10.freshservice.com	helpdesk.priorityoneit.co.uk
1	maxcdn.bootstrapcdn.com	cdn.euc-freshbots.ai
1	assets4.freshservice.com
1	fe-perf-assets.freshworks.com	helpdesk.priorityoneit.co.uk
1	rts-static-prod.freshworksapi.com	helpdesk.priorityoneit.co.uk
1	assets3.freshservice.com	helpdesk.priorityoneit.co.uk
1	priorityone.euc-attachments.freshservice.com	helpdesk.priorityoneit.co.uk
43	17

This site contains links to these domains. Also see Links.

Domain
priorityoneit.co.uk
support.freshservice.com
www.freshworks.com

Subject Issuer	Validity	Valid
helpdesk.priorityoneit.co.uk R11	`2024-07-28` - `2024-10-26`	3 months	crt.sh
*.freshservice.com Amazon RSA 2048 M01	`2023-09-22` - `2024-10-20`	a year	crt.sh
*.attachments.freshservice.com Amazon RSA 2048 M02	`2024-01-31` - `2025-02-28`	a year	crt.sh
*.cloudfront.net Amazon RSA 2048 M01	`2023-10-10` - `2024-09-19`	a year	crt.sh
freshworksapi.com Amazon RSA 2048 M02	`2024-01-08` - `2025-02-04`	a year	crt.sh
*.euc-freshbots.ai Amazon RSA 2048 M02	`2023-11-20` - `2024-12-17`	a year	crt.sh
*.freshworks.com Amazon RSA 2048 M03	`2024-06-14` - `2025-07-12`	a year	crt.sh
bootstrapcdn.com WE1	`2024-07-23` - `2024-10-21`	3 months	crt.sh
haystack.es WE1	`2024-07-23` - `2024-10-21`	3 months	crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.priorityoneit.co.uk/support/home
Frame ID: 9A75559423706F64574C6FED3347A908
Requests: 40 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support : Priority One IT

Page URL History Show full URLs

https://helpdesk.priorityoneit.co.uk/ HTTP 302
https://helpdesk.priorityoneit.co.uk/support/home Page URL

Detected technologies

Socket.io (JavaScript Frameworks) Expand

Overall confidence: 100%
Detected patterns

socket\.io.*\.js

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Page Statistics

43
Requests

100 %
HTTPS

7 %
IPv6

8
Domains

17
Subdomains

15
IPs

3
Countries

1484 kB
Transfer

4270 kB
Size

2
Cookies

3 Outgoing links

These are links going to different origins than the main page.

URL: https://priorityoneit.co.uk/

Search URL Search Domain Scan URL

URL: https://support.freshservice.com/support/solutions/articles/238944-freshservice-cookies
Title: Cookie policy

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/freddy-ai-for-cx/self-service/chatbot-builder/
Title: ⚡by Freshworks

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://helpdesk.priorityoneit.co.uk/ HTTP 302
https://helpdesk.priorityoneit.co.uk/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

43 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
helpdesk.priorityoneit.co.uk/support/
Redirect Chain

https://helpdesk.priorityoneit.co.uk/
https://helpdesk.priorityoneit.co.uk/support/home

63 KB
23 KB

54ms
54ms

Document
text/html

18.153.120.30
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.priorityoneit.co.uk/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.153.120.30 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-153-120-30.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

1bb0386439a6c6e5aaf3cd9f825f5027c3a64bf41ea5abdceee1bf37d55b94b5

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control: max-age=0, private, no-store
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Sun, 28 Jul 2024 23:00:08 GMT
etag: W/"1bb0386439a6c6e5aaf3cd9f825f5027"
nel: { "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
referrer-policy: strict-origin-when-cross-origin
report-to: { "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshservice"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-download-options: noopen
x-envoy-upstream-service-time: 37
x-frame-options: SAMEORIGIN
x-fw-ratelimiting-managed: true
x-permitted-cross-domain-policies: none
x-ratelimit-remaining: 499
x-ratelimit-total: 500
x-ratelimit-used-currentrequest: 1
x-request-id: 8208d6a4-5fef-984c-9ab2-6c298e1533fd
x-runtime: 0.027115
x-trace-id: 00-bc91aea2293126d526910afc42322795-9c07197758ec39a0-01
x-xss-protection: 1; mode=block

Redirect headers

cache-control: no-cache, no-store
content-type: text/html; charset=utf-8
date: Sun, 28 Jul 2024 23:00:08 GMT
expires: Fri, 01 Jan 1990 00:00:00 GMT
location: https://helpdesk.priorityoneit.co.uk/support/home
nel: { "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
pragma: no-cache
referrer-policy: strict-origin-when-cross-origin
report-to: { "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshservice"}]}
server: fwe
status: 302 Found
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-download-options: noopen
x-envoy-upstream-service-time: 23
x-frame-options: SAMEORIGIN
x-permitted-cross-domain-policies: none
x-request-id: 733679fa-2f3b-9e51-ab55-5209217aaba3
x-runtime: 0.017871
x-trace-id: 00-25c69e40677f450a8fc9f115760ed912-3f97711f47a6977b-01
x-xss-protection: 1; mode=block

GET
H2 200 portal_utils-c12fa3638f425c6e8105973db3a18932b32e61ad2a4ea592b63695aa69b40d65.css
assets1.freshservice.com/assets/cdn/ 234 KB
63 KB 39ms
7ms Stylesheet
text/css 3.160.150.77
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets1.freshservice.com/assets/cdn/portal_utils-c12fa3638f425c6e8105973db3a18932b32e61ad2a4ea592b63695aa69b40d65.css
Requested by: Host: helpdesk.priorityoneit.co.uk
URL: https://helpdesk.priorityoneit.co.uk/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 3.160.150.77 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-3-160-150-77.fra60.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: c12fa3638f425c6e8105973db3a18932b32e61ad2a4ea592b63695aa69b40d65

Request headers

Referer: https://helpdesk.priorityoneit.co.uk/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Mon, 03 Jun 2024 16:49:36 GMT
content-encoding: gzip
via: 1.1 c0db8c417b5a375429fc7f3c54841604.cloudfront.net (CloudFront)
x-amz-version-id: sNXqNRi._DDh6I52cS.7RFVqUQJVYTts
x-amz-cf-pop: FRA60-P7
age: 4774233
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
content-length: 64023
last-modified: Mon, 03 Jun 2024 11:47:31 GMT
server: AmazonS3
etag: "68de568c6048c6d2406e89beb60d884d"
content-type: text/css
cache-control: public, max-age=31557600
accept-ranges: bytes
x-amz-cf-id: -jM8p3OoropqxxYWziumtp0NrpkfzP4D3EdRbQ3TD6zCu7HrzNZG5A==
expires: Tue, 03 Jun 2025 17:47:20 GMT

GET
H2 200 theme.css
helpdesk.priorityoneit.co.uk/support/ 756 KB
124 KB 43ms
42ms Stylesheet
text/css 18.153.120.30
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.priorityoneit.co.uk/support/theme.css?v=FS301639749862

Requested by

Host: helpdesk.priorityoneit.co.uk
URL: https://helpdesk.priorityoneit.co.uk/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

18.153.120.30 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-18-153-120-30.eu-central-1.compute.amazonaws.com

Software

fwe /

Resource Hash

e8707e251088d219969a2f63b5fe90bf62265a0029f4be174972ec009112e13a

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://helpdesk.priorityoneit.co.uk/support/home
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Sun, 28 Jul 2024 23:00:08 GMT
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
content-encoding: gzip
x-permitted-cross-domain-policies: none
x-ratelimit-total: 500
nel: { "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
x-ratelimit-used-currentrequest: 1
status: 200 OK
x-envoy-upstream-service-time: 32
x-xss-protection: 1; mode=block
x-request-id: 892c9a9b-a025-908d-8fb5-1915028588fe
x-trace-id: 00-74e432f64f28e1a8772a7afbde62a3f9-2f397c9f43ed76ec-01
x-runtime: 0.022311
referrer-policy: strict-origin-when-cross-origin
server: fwe
etag: W/"e4e736c73f2803b70dcca8929707010c"
x-download-options: noopen
x-frame-options: SAMEORIGIN
x-ratelimit-remaining: 498
content-type: text/css; charset=utf-8
x-fw-ratelimiting-managed: true
report-to: { "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshservice"}]}
cache-control: max-age=5259492, public

GET
H2 200 v1-roboto.css
assets.freshservice.com/portal-fonts/css/ 9 KB
9 KB 35ms
8ms Stylesheet
text/css 143.204.215.107
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets.freshservice.com/portal-fonts/css/v1-roboto.css
Requested by: Host: helpdesk.priorityoneit.co.uk
URL: https://helpdesk.priorityoneit.co.uk/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 143.204.215.107 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-143-204-215-107.fra53.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: c050350a4968627f4f68e928d94b74b12c5ac34a59d6ff34288ff15d3fca5430

Request headers

Referer: https://helpdesk.priorityoneit.co.uk/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Sun, 28 Jul 2024 07:36:17 GMT
via: 1.1 1cc446ef4692d8e752b16c07f2f58a58.cloudfront.net (CloudFront)
last-modified: Wed, 15 Dec 2021 12:40:45 GMT
server: AmazonS3
x-amz-cf-pop: FRA53-C1
age: 55695
etag: "825c82e1fd16ccee465544bc4e3a843e"
x-cache: Hit from cloudfront
content-type: text/css
accept-ranges: bytes
content-length: 8827
x-amz-cf-id: QQeiwXFaAj8q7ifTrju9aNf_AePjUGRF9PXBpMYldZZVOyGlvs-Ncw==

GET
H2 200 i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js Show response
assets10.freshservice.com/assets/cdn/ 10 KB
4 KB 73ms
18ms Script
application/javascript 18.66.27.113
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://assets10.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by: Host: helpdesk.priorityoneit.co.uk
URL: https://helpdesk.priorityoneit.co.uk/support/home
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.66.27.113 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-66-27-113.vie50.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

Referer: https://helpdesk.priorityoneit.co.uk/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Mon, 20 May 2024 05:32:19 GMT
x-amz-version-id: bTg_8tQj0ltzRpVjOmuzOT_PUTPs0qXD
content-encoding: gzip
via: 1.1 92835d2f5794bba6bff3a83645bbf4c4.cloudfront.net (CloudFront)
x-amz-cf-pop: VIE50-P1
age: 6024470
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront
last-modified: Fri, 19 Nov 2021 08:58:04 GMT
server: AmazonS3
etag: W/"2ec07a935c2a4197981dd0f586028437"
vary: Accept-Encoding
content-type: application/javascript
cache-control: public, max-age=31557600
x-amz-cf-id: 2JWnIaGlZyLLSHu6FPqgvaFXDWAXNjIn4keBKTO5iYPihdvVn-vduQ==
expires: Sat, 19 Nov 2022 14:58:03 GMT

GET
H2 200 en-9a707251722cb5b41794dfd628d797d7e3a516bfbdba5f076249521bdd043fed.js Show response
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AMAZON-02

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AMAZON-02

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AMAZON-02

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AMAZON-02

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AMAZON-02

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Full URL: https://cdn.euc-freshbots.ai/assets/imgs/g3_icons/chat_logo.svg
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Full URL

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AMAZON-02

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AMAZON-02

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last-modified: Wed, 24 Jul 2024 05:44:37 GMT
server: AmazonS3
via: 1.1 cf45fdeb5348a5648604f5f9e4f2b8a8.cloudfront.net (CloudFront)
x-amz-cf-pop: AMS1-P1
etag: W/"d2321e926e9c422754e17232eb42fbd1"
x-amz-server-side-encryption: AES256
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: image/svg+xml
age: 26818
x-amz-cf-id: xe2aPhodySkRr8N1dhHzOeJlEJRtNlPAvajKGFQA_Qv7c9YQ663VRQ==

GET
H2 200 wifi_icon.svg
cdn.euc-freshbots.ai/assets/imgs/g3_icons/ 2 KB
1 KB 25ms
25ms Image
image/svg+xml 18.65.39.51
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://cdn.euc-freshbots.ai/assets/imgs/g3_icons/wifi_icon.svg
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 18.65.39.51 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-18-65-39-51.ams1.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 74f9b2fa1dc08b58a2f40b61f9a2628032109ee1792fbfbe5639ef1ca1bb727f

Request headers

Referer: https://helpdesk.priorityoneit.co.uk/
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date: Sun, 28 Jul 2024 15:33:12 GMT
x-amz-version-id: mN_5hAep.ZjKC.tG1pJyOmBPL7SEoDRm
content-encoding: gzip
last-modified: Wed, 24 Jul 2024 05:44:38 GMT
server: AmazonS3
via: 1.1 cf45fdeb5348a5648604f5f9e4f2b8a8.cloudfront.net (CloudFront)
x-amz-cf-pop: AMS1-P1
etag: W/"a7a2fde7266e88ec9610b2aca2ff2a9f"
x-amz-server-side-encryption: AES256
vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: image/svg+xml
age: 26818
x-amz-cf-id: fKmM7uHKr5UMvryWGG-5PcZE9qltV_FHesKRsZlKAwCcfFQgg5ZtxQ==

OPTIONS
H2 200 groupRsync
www.euc-freshbots.ai/ticket/v3/ 0
0 18ms
17ms Preflight 3.124.175.207
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://www.euc-freshbots.ai/ticket/v3/groupRsync?clientHash=b0d789974ceb0d65fdf646e5186af42687d1e753&customerHash=d1c866ebef2a04b3ab9399649471badd3662ed95&cstmrHsh=d1c866ebef2a04b3ab9399649471badd3662ed95&botHsh=63c7657c1b21993951963bb522f159593fd24f31&botVrsnNmbr=&pthNm=%2Fsupport%2Fhome&href=https%3A%2F%2Fhelpdesk.priorityoneit.co.uk%2Fsupport%2Fhome&tcktMsgHsh=9a2ab9e5452ade5d5acbe2086194cc64082ef545&cntMsgToRtrv=9&xtrnlTcktId=&ordrBy=desc&timeZone=Europe%2FBerlin
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 3.124.175.207 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-3-124-175-207.eu-central-1.compute.amazonaws.com
Software: fwe /
Resource Hash

Request headers

Accept: */*
Access-Control-Request-Headers: chnlsnid,client-id,clnthsh,external-client-id,product-id,sn,x-timezoneoffset
Access-Control-Request-Method: GET
Origin: https://helpdesk.priorityoneit.co.uk
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-headers: chnlsnid, client-id, clnthsh, external-client-id, product-id, sn, x-timezoneoffset
access-control-allow-methods: GET,POST,OPTIONS
access-control-allow-origin: *
content-length: 0
date: Sun, 28 Jul 2024 23:00:09 GMT
nel: { "report_to": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshbots", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.eu-central-1.freshedge.net/nelreports/freshbots"}]}
request-id: [R:83955fc5-d699-434c-b531-d4548c99c90a]
server: fwe
vary: Origin,Access-Control-Request-Method,Access-Control-Request-Headers
x-envoy-upstream-service-time: 2
x-request-id: dafe7754-81e2-4dab-a536-44ebc818814a
x-trace-id: 00-fdfb52b8819dc296d195f8886042e49d-97d14858f7bd988d-00

POST
H2 204 analytics
rum.haystack.es/freshservice/ 0
0 132ms
130ms Fetch 162.159.140.147
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://rum.haystack.es/freshservice/analytics

Requested by

Host: fe-perf-assets.freshworks.com
URL: https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.5.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

162.159.140.147 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Referer: https://helpdesk.priorityoneit.co.uk/
x-auth-token: eb1e72921be822802ec8465f4fabd13b
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-type: application/json

Response headers

date: Sun, 28 Jul 2024 23:00:10 GMT
strict-transport-security: max-age=0
cf-cache-status: DYNAMIC
nel: { "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
x-ratelimit-total: 65000
x-ratelimit-used-currentrequest: 1
x-envoy-upstream-service-time: 1
alt-svc: h3=":443"; ma=86400
x-request-id: 49d14be9-651c-4437-9e32-0c27e23dc3c6
x-trace-id: 00-7f667f0f492d50e5f5f3d499b246e8d2-eeeca4cd1dc2f72a-00
server: cloudflare
vary: Origin
report-to: { "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
x-fw-ratelimiting-managed: true
access-control-allow-origin: https://helpdesk.priorityoneit.co.uk
x-ratelimit-remaining: 62864
access-control-allow-credentials: true
cf-ray: 8aa87bda5dc171af-FRA

OPTIONS
H2 200 analytics
rum.haystack.es/freshservice/ 0
0 152ms
124ms Preflight 162.159.140.147
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://rum.haystack.es/freshservice/analytics

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

162.159.140.147 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

Accept: */*
Access-Control-Request-Headers: content-type,x-auth-token
Access-Control-Request-Method: POST
Origin: https://helpdesk.priorityoneit.co.uk
Sec-Fetch-Mode: cors
User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

access-control-allow-credentials: true
access-control-allow-headers: X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
access-control-allow-methods: OPTIONS,POST
access-control-allow-origin: https://helpdesk.priorityoneit.co.uk
access-control-max-age: 1800
alt-svc: h3=":443"; ma=86400
cf-cache-status: DYNAMIC
cf-ray: 8aa87bd99d1171af-FRA
content-length: 0
date: Sun, 28 Jul 2024 23:00:09 GMT
nel: { "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
server: cloudflare
strict-transport-security: max-age=0
x-envoy-upstream-service-time: 1
x-fw-ratelimiting-managed: true
x-ratelimit-remaining: 62867
x-ratelimit-total: 65000
x-ratelimit-used-currentrequest: 1
x-request-id: 213e27d4-f987-4935-adbc-e1365b08bd02
x-trace-id: 00-a43c72e3f24f2e0c0e606f752b7a0a69-ef390119048132b2-00

Verdicts & Comments Add Verdict or Comment

145 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

2 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			helpdesk.priorityoneit.co.uk/	1970-01-21 07:09:03	Name: joe-chnlcustid Value: 77586bf4-a206-47c1-8a04-21a4f7b4b8b4
			helpdesk.priorityoneit.co.uk/	1970-01-21 07:09:03	Name: spd-custhash Value: d1c866ebef2a04b3ab9399649471badd3662ed95

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets.freshservice.com
assets1.freshservice.com
assets10.freshservice.com
assets2.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
assets9.freshservice.com
cdn.euc-freshbots.ai
dzvv3qu02a8s8.cloudfront.net
fe-perf-assets.freshworks.com
helpdesk.priorityoneit.co.uk
maxcdn.bootstrapcdn.com
priorityone.euc-attachments.freshservice.com
rts-static-prod.freshworksapi.com
rum.haystack.es
www.euc-freshbots.ai
108.138.7.55
13.224.194.71
143.204.215.107
143.204.215.127
162.159.140.147
18.153.120.30
18.173.205.67
18.239.50.102
18.239.50.51
18.65.39.51
18.66.27.113
2606:4700::6812:bcf
3.124.175.207
3.160.150.13
3.160.150.77
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0f3777904e3a8763c89bda784a8632d01cb6aa563322c638299773884e8ea848
1bb0386439a6c6e5aaf3cd9f825f5027c3a64bf41ea5abdceee1bf37d55b94b5
1bb57033a225fdd92da4dcc1343ced1c84d7ce737dd0cc94e7de8a1cd03c75b0
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2adefcbc041e7d18fcf2d417879dc5a09997aa64d675b7a3c4b6ce33da13f3fe
2c874b1f7e5c74338e59db3cef8fdf7ec4f1cd075b182adb2809e0dd81ca388a
336c3288dad467792b3c550eb9260a5962c71348bb3ae78e3d79c0b5a7e7fd1f
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4b5f040a3e0cb4a0820f8954652daffe8264f2cddb14c3f13646743c8193737b
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52a1fb1dc5944d74c62614ea697731159948b5f89d6dba0be89f203c9c0c2599
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74f9b2fa1dc08b58a2f40b61f9a2628032109ee1792fbfbe5639ef1ca1bb727f
7519c53ed135a2bc0a185a677e8aae7b023e48e94be75617e40a1ef50206a9cc
7d666d44ef5e79e6010f7d00e3ec04799f39c1d7b71371b50f29b8fcb949146e
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ea0be4b5e9de061274e77b2200c0daf70e1a15e541c4a31f639c7825a896f8b1
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f603011f6d5a55d788ee59c190128db05125ca0ca64dfbc3b94f1801e1be624e

helpdesk.priorityoneit.co.uk Open in urlscan Pro 18.153.120.30 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

43 Requests

100 %HTTPS

7 %IPv6

8 Domains

17 Subdomains

15 IPs

3 Countries

1484 kBTransfer

4270 kBSize

2 Cookies

3 Outgoing links

Page URL History

Redirected requests

43 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

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Response headers

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helpdesk.priorityoneit.co.uk Open in urlscan Pro
18.153.120.30 Public Scan

Screenshot
Live screenshot

Full Image

43
Requests

100 %
HTTPS

7 %
IPv6

8
Domains

17
Subdomains

15
IPs

3
Countries

1484 kB
Transfer

4270 kB
Size

2
Cookies

43 HTTP transactions
0 data transactions