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 * About us
 * Services
 * Blog
 * Free Training

Free Audit


ACCELERATED
E-COMMERCE GROWTH


GUARANTEEING YOU HIGHER GROWTH
IN 60 DAYS OR LESS

We sustainably scale your brand, increase profitability, and maximize your
retention without spending $ on ads..



Utilizing Email & SMS Marketing.

Let's chat



200 MILLION+

Dollars Generated


100'S OF

Stores and Brands


CUSTOM

Email Marketing Plan


DFY

Done For You Service


REPUTATION

Longstanding In The Industry Since 2019


TRUSTED BY THE WORLDS FASTEST GROWING ECOMMERCE BRANDS



THE NORMAL PROCESS


HOW WE OPERATE


EMAIL SETUP FROM
START TO FINISH

We apply a trusted and proven email marketing flow structure used by some of the
biggest brands in e-commerce, fully automated. This includes full flows for
wherever your customer is in their journey with your brand, ensuring fully
customised and bespoke touchpoints. Abandoned carts, VIP lists, curated
segmentation, win-back sequences to name just a few. Hand in hand with this, we
spear head your email campaigns to ensure we are leaving no stone unturned with
your database and driving maximum revenue, with direct impact to your bottom
line.


GRAPHIC
DESIGN

Personalised content, from our team of advanced designers ensuring your emails
reach your customers inbox with a bang! No more drab and dull emails lost in the
mailbox. Say hello to a refreshed look, with click through rates that are
unparalleled.


SMS
MARKETING

Uncover lost sales by leveraging SMS marketing. Touchpoints with your customer
base via SMS at the right times, done in the right way. The days of under
leveraged customer mobile numbers are gone.




FEATURED IN

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VISUALS THAT DRIVE SALES


TOP TIER EMAIL DESIGN



BEST IN CLASS DELIVERY


HOW WE WORK WITH YOU

 * Phase 1
 * Phase 2
 * Phase 3
 * Phase 4


RESEARCH

To begin with, we work with you on a personal basis to fully integrate with your
brand DNA, and ensure we have your vibe on lock. We take the time to understand
your brand from a consumer level, and how you speak with your customer.

After onboarding, we curate a bespoke strategy based on what you have in place
currently, and what gaps you have which are stopping you hitting growth and
revenue targets. We apply a tried and tested framework, with bespoke twists that
work for your specific brand, customer profile and niche, to ensure we ace it
from the very start.


STRATEGY

Your strategy on a flow level, and a campaign level will be fully bespoke and
well strategised from the get-go. After doing a deep dive, we will then work
with you to create campaign calendars that suit your upcoming releases,
promotions and fundamental brand ethos.


PERFORMANCE

From everything we strategised in our previous phase, we begin integrating, and
this is where the fun starts. Klaviyo will start to look hotter than ever, as we
begin seeing the performance of our campaigns and flows take effect.

From front to back we have an intricate internal process we follow, and a well
organized team working on your account which include best in class copywriters,
content designers, coders, and account managers that work together at every
step, ensuring peak performance for your brand.


LIFT OFF

Data led decisions are how we operate. After the initial phases, data will come
to hand which we can leverage for peak performance and continual refinement. We
are data nerds, and it shows. We go through everything with a fine tooth comb
leaving no stone unturned when it comes to peak delivery and performance. This
is where the magic happens as we make improvements to get your brand in a
snowball effect of growth as we progress through each month of data.

THE TRUSTED PARTNER


COLLABORATING WITH 100+ BRANDS

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WHY NORMAL?


YOUR DREAM TEAM

Personal Account Management

We take pride in our industry-best level of personal account management. No
matter the size of your brand, when you work with The Normal Company you have a
dedicated and extremely proficient Account Manager working alongside you,
integrated in your very own Slack channel. They are with you every step of the
way and play an integral part in creating a long standing partnership between
brand and agency.

Known For Performance

We have built a reputation over years of hard work, working with brands at the
very top of their market. Boasting 100’s of partnerships with brands that have
lasted for years on end, we’re trusted by the best.

Transparency

True transparency at every level, and treating your marketing output and MER as
if it were our own. Throughout our entire working relationship, you will be
fully in the know of what’s happening, and what comes next.

CONTACT US


BOOK A FREE EMAIL AUDIT


Free email consultation


NAVIGATION

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LOCATION

International House,
24 Holborn Viaduct,
London, United Kingdom, EC1A 2BN


CONTACT US

scale@thenormalcompany.co.uk

London Office: 020 4586 7681

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