cexlab.com Open in urlscan Pro
2a06:98c1:3120::c  Public Scan

URL: https://cexlab.com/
Submission: On January 20 via manual from IN — Scanned from NL

Form analysis 1 forms found in the DOM

<form id="chatForm" style="width: 100%; margin: 0px auto; background-color: rgb(233, 235, 237); padding: 20px;">
  <table class="webchat-config" style="color: rgb(66, 65, 65);">
    <tbody>
      <tr style="height: 50px;">
        <th>First Name:</th>
        <td><input type="text" id="first-name" name="first" class="form-control" required="" placeholder=" Required" style="color: rgb(0, 0, 0);"></td>
      </tr>
      <tr style="height: 50px;">
        <th>Last Name:</th>
        <td><input type="text" id="last-name" name="last" class="form-control" required="" placeholder=" Required" style="color: rgb(0, 0, 0);"></td>
      </tr>
      <tr style="height: 50px;">
        <th>Email:</th>
        <td><input type="email" pattern="[a-z0-9._%+-]+@[a-z0-9.-]+.[a-z]{2,}$" id="agent-email" name="email" class="form-control" required="" placeholder=" Required" style="color: rgb(0, 0, 0);"></td>
      </tr>
      <tr style="height: 50px;">
        <th>Phone Number:&nbsp;&nbsp;&nbsp;</th>
        <td><input type="text" id="phone" name="phone" class="form-control" placeholder=" Required" required="" style="color: rgb(0, 0, 0);"></td>
      </tr>
    </tbody>
  </table><button type="button" id="chat-button" disabled="" style="color: rgb(255, 255, 255); background-color: rgb(140, 92, 103); border-radius: 5px; display: block; margin: 16px auto 0px; border: 0px; padding: 5px 10px;">START CHAT</button>
</form>

Text Content

 * info@cexlab.com
 * Talk to sales : 1800 0000 000

 * Contact Us
 * Support
 * Login
 * EN
   * TH
   * AE

Menu
 * Contact Us
 * Support
 * Login
 * EN
   * TH
   * AE

Facebook-f Linkedin-in Twitter
 * Company
   * About Us
   * Awards and Recognition
   * Careers
 * Products
   * Voice
   * Video
   * Email and SMS
   * Conversational AI
   * Social Media
 * Solutions
   * Omni channel Contact Centre
   * Customer 360
   * Helpdesk
   * Speech and Sentiment Analytics
   * AI Interactive BOT
   * Sales CRM
   * Quality Management
   * Video Conferencing
   * EDUKA – Learning Management System
 * Resources
   * Blog
   * Case Study
   * FAQs
 * Contact Us

Menu
 * Company
   * About Us
   * Awards and Recognition
   * Careers
 * Products
   * Voice
   * Video
   * Email and SMS
   * Conversational AI
   * Social Media
 * Solutions
   * Omni channel Contact Centre
   * Customer 360
   * Helpdesk
   * Speech and Sentiment Analytics
   * AI Interactive BOT
   * Sales CRM
   * Quality Management
   * Video Conferencing
   * EDUKA – Learning Management System
 * Resources
   * Blog
   * Case Study
   * FAQs
 * Contact Us

Start Free Trial
 * Company
   * About Us
   * Awards and Recognition
   * Careers
 * Products
   * Voice
   * Video
   * Email and SMS
   * Conversational AI
   * Social Media
 * Solutions
   * Omni channel Contact Centre
   * Customer 360
   * Helpdesk
   * Speech and Sentiment Analytics
   * AI Interactive BOT
   * Sales CRM
   * Quality Management
   * Video Conferencing
   * EDUKA – Learning Management System
 * Resources
   * Blog
   * Case Study
   * FAQs
 * Contact Us

Menu
 * Company
   * About Us
   * Awards and Recognition
   * Careers
 * Products
   * Voice
   * Video
   * Email and SMS
   * Conversational AI
   * Social Media
 * Solutions
   * Omni channel Contact Centre
   * Customer 360
   * Helpdesk
   * Speech and Sentiment Analytics
   * AI Interactive BOT
   * Sales CRM
   * Quality Management
   * Video Conferencing
   * EDUKA – Learning Management System
 * Resources
   * Blog
   * Case Study
   * FAQs
 * Contact Us

Start Free Trial


CURATING WINNING EXPERIENCES

We empower companies to deliver more efficient and effective customer experience
using innovative design thinking and technologies. Learn how CX disruption could
benefit your business   


DIGITAL TRANSFORMATION

A smart communication platform for all business sizes to simplify customer
engagement.
Know More


CUSTOMER EXPERIENCE CLOUD

A multi-channel communication platform for businesses to continuously deliver
enhanced customer engagement.
Know More


PRODUCTS


GENESYS PLATFORM




Omnichannel Contact Center

Customer 360

Helpdesk Management

Sentiment Analysis

AI BOT

Sales CRM

QA & BI Tools

Video Conferencing






CUSTOMER JOURNEY MAPPING

CX CONSULTANCY & TECH

Across Customer Journey



Customer Service
Brand
Reviews/Blog
Video
Media

CONSIDERATION




Knowledge Base
Social Media
Delivery Schedule
Helpdesk
Email

SERVICE




Reviews
Recommendations
Upsell & Cross Sell
WOM

CONSULT




AWARENESS

Web Search & Website
Inquiry Over Voice
Social Channels
Email Campaign
SMS, BOT, Voice Blast



PURCHASE

Payment Online/Offline
Customer Service Assist
Order/Payment Confirmation
Booking/Shop



LOYALTY

Survey
Birthday/Festival Greetings
Testimony/ Reffrence
Cashback, Offers
Rewards Points




CUSTOMER JOURNEY MAPPING

CX CONSULTANCY & TECH

Across Customer Journey




AWARENESS

Web Search & Website
Inquiry Over Voice
Social Channels
Email Campaign
SMS, BOT, Voice Blast




CONSIDERATION

Customer Service
Brand
Reviews/Blog
Video
Media

PURCHASE

Payment Online/Offline
Customer Service Assist
Order/Payment Confirmation
Booking/Shop




SERVICE

Knowledge Base
Social Media
Delivery Schedule
Helpdesk
Email

LOYALTY

Survey
Birthday/Festival Greetings
Testimony/ Reffrence
Cashback, Offers
Rewards Points




CONSULT

Reviews
Recommendations
Upsell & Cross Sell
WOM


WHY CUSTOMER EXPERIENCE LAB

Streamline your business communication process with our robust solutions to
engage with your customers on their preferred channel by offering a personalized
journey.

100+YEARS
COMBINED CX EXPERIENCE

One platform for all communication channels

AMONG TOP 10 CX
CONSULTING COMPANIES

Integrates with all leading CRMs

10+
COUNTRIES

Enabling enterprise-grade security for businesses

MULTIPLE DOMAINS

Expand your business at ease on a smart technology platform without any
limitations

CURATED EXPERIENCE

Customized solutions with quick deployment on cloud

24X7SUPPORT

Always available for 24x7 support to serve businesses better


AWARDS AND RECOGNITIONS

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WHAT OUR CLIENT SAYS

Our clients send us bundle of smiles with our services and we almost love them a
lot.

Customer Experience Lab team works hard to meet customer requirements on time
and customizes the solution to meet customer needs.
COO







WANT ENTERPRISE SOLUTION FOR YOUR BUSINESS?

Get a Quote Now

CONNECT WITH US




COMPANY

 * About Us
 * FAQs
 * Careers
 * Blog

Menu
 * About Us
 * FAQs
 * Careers
 * Blog

PRODUCTS

 * Sparrow Converse
 * Genesys
 * AI BOT

Menu
 * Sparrow Converse
 * Genesys
 * AI BOT

FEATURES

 * Video Conferencing
 * Omnichannel Contact Centre
 * AI Interactive BOT
 * Business Intelligence
 * Quality Management
 * Sentiment Solution
 * Sales CRM
 * Helpdesk Management

Menu
 * Video Conferencing
 * Omnichannel Contact Centre
 * AI Interactive BOT
 * Business Intelligence
 * Quality Management
 * Sentiment Solution
 * Sales CRM
 * Helpdesk Management

DOMAINS

 * BPO
 * BFSI
 * E-Commerce
 * Healthcare
 * Education
 * Logistics
 * Travels

Menu
 * BPO
 * BFSI
 * E-Commerce
 * Healthcare
 * Education
 * Logistics
 * Travels

INNOVATIONS

 * Digital Transformation
 * CX Consulting
 * Customer Journey Design

Menu
 * Digital Transformation
 * CX Consulting
 * Customer Journey Design

CONTACT

info@cexlab.com


 * India
 * Singapore
 * Philippines

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