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Submitted URL: http://crushbank.com/
Effective URL: https://www.crushbank.com/
Submission: On May 10 via manual from GB — Scanned from GB
Effective URL: https://www.crushbank.com/
Submission: On May 10 via manual from GB — Scanned from GB
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✕ * Solutions * IT Support in the Blink of AI * Take Back Your Client Knowledge * Unified View of Your World * Mergers & Acquisitions * Integrations * Pricing * Resources * News * Videos and Datasheets * About * Careers * Contact * Solutions * IT Support in the Blink of AI * Take Back Your Client Knowledge * Unified View of Your World * Mergers & Acquisitions * Integrations * Pricing * Resources * News * Videos and Datasheets * About * Careers * Contact Book a Demo Book a Demo The AI Engine to Transform your IT Support IT Support in the Blink of AI Take Back Your Client Knowledge Unified View of Your World SCROLL DOWN IT SUPPORT IN THE BLINK OF AI -------------------------------------------------------------------------------- — DRIVE ESCALATIONS DOWN AND TICKETS CLOSED PER TECH UP -------------------------------------------------------------------------------- Learn More TAKE BACK YOUR CLIENT KNOWLEDGE -------------------------------------------------------------------------------- — TURN EMPLOYEE INTERACTIONS INTO CORPORATE INTELLECTUAL PROPERTY -------------------------------------------------------------------------------- Learn More UNIFIED VIEW OF YOUR WORLD -------------------------------------------------------------------------------- — A SINGLE PANE INSIDE YOUR ITSM FOR ALL YOUR DATA -------------------------------------------------------------------------------- Learn More DRIVE INTEGRATIONS FASTER -------------------------------------------------------------------------------- — ALL YOUR SYSTEMS IN ONE AI DATABASE ELIMINATING SEARCH TIME -------------------------------------------------------------------------------- Learn More TYPICAL MSP METRICS -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- 93% OF DATA IS UNSEARCHABLE -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- 70% OF SERVICE REQUESTS ARE MISCATEGORIZED -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- 50% OF TECHNICIAN’S TIME IS SPENT LOOKING FOR DATA OR INFORMATION -------------------------------------------------------------------------------- 20% OF DATA IN MSP SYSTEMS ARE MISSING -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- 30% SERVICE TECHNICIAN TURNOVER IS COMMON -------------------------------------------------------------------------------- CASE STUDIES NOVATECH, INC. CHIPS TECHNOLOGY GROUP > We can integrate CrushBank across all our current systems and solve problems > faster. Plus, we can use it as a selling point to our clients – as we can > rapidly resolve their problems because we're using AI. IPOWER TECHNOLOGIES > I’ve experienced CrushBank providing customer insight and technical knowledge > that is just not available in traditional systems. ALL COVERED > On multiple occasions people have said CrushBank should be our employee of the > month for the amount of time it has helped save. LIBERTY TECHNOLOGY > The fact that it can search keywords in notes is POWERFUL and has inspired me > to get more specific with my own notes to leave behind more for it to latch > onto. ENDSIGHT > The biggest things that I'm excited about are the ticket classifier and ticket > budgeter. Being able to put averages on things like PC deployments and see > what the outliers are and where we might need training from engineers, or > where a ticket went awry that took too long, are really keys for us moving > forward. VISUAL EDGE > “CrushBank gives our frontline engineers on the help desk the ability to solve > customer problems faster. It helps us close say an extra ticket a day per > engineer.” NOVATECH, INC. > We can integrate CrushBank across all our current systems and solve problems > faster. Plus, we can use it as a selling point to our clients – as we can > rapidly resolve their problems because we're using AI. IPOWER TECHNOLOGIES > I’ve experienced CrushBank providing customer insight and technical knowledge > that is just not available in traditional systems. ALL COVERED > On multiple occasions people have said CrushBank should be our employee of the > month for the amount of time it has helped save. LIBERTY TECHNOLOGY > The fact that it can search keywords in notes is POWERFUL and has inspired me > to get more specific with my own notes to leave behind more for it to latch > onto. ENDSIGHT > The biggest things that I'm excited about are the ticket classifier and ticket > budgeter. Being able to put averages on things like PC deployments and see > what the outliers are and where we might need training from engineers, or > where a ticket went awry that took too long, are really keys for us moving > forward. VISUAL EDGE > “CrushBank gives our frontline engineers on the help desk the ability to solve > customer problems faster. It helps us close say an extra ticket a day per > engineer.” NOVATECH, INC. > We can integrate CrushBank across all our current systems and solve problems > faster. Plus, we can use it as a selling point to our clients – as we can > rapidly resolve their problems because we're using AI. IPOWER TECHNOLOGIES * * * * * * BOOK A DEMO SCHEDULE A PERSONAL DEMO WITH AN EXPERT TO SEE THE CRUSHBANK AI ENGINE IN ACTION. YOU’LL LEARN HOW YOU CAN TRANSFORM YOUR IT SUPPORT, GAIN INSIGHT INTO YOUR OPERATIONAL EFFICIENCY AND CUSTOMER SENTIMENT AND LEARN HOW YOU CAN DRAMATICALLY IMPROVE YOUR DATA QUALITY. Book a Demo CrushBank’s AI Engine transforms IT support. It enables faster resolutions, fewer escalations, and unparalleled analytics. CrushBank unlocks previously unsearchable content to provide invaluable support information and helps categorize client interactions for improved decision-making. CONNECT WITH US 5 AERIAL WAY, SUITE 400 SYOSSET, NEW YORK 11791 PHONE: 516.802.7200 QUICK LINKS * IT Support in the Blink of AI * Take Back Your Client Knowledge * Unified View of Your World * Mergers & Acquisitions * Integrations * Pricing * News * Videos and Datasheets * About * Careers * Contact * Privacy Policy * Terms of Service * Top 10 Tips to Boost the Efficiency and Profitability of Your Help Desk Copyright © 2023 | All Rights Reserved Book a Demo previousnextslideshow