studentaid.gov Open in urlscan Pro
2600:141b:5000:5a4::17d0  Public Scan

Submitted URL: https://protect-us.mimecast.com/s/S9XwC8209LCYAGA9JfPcQ61?domain=studentaid.gov
Effective URL: https://studentaid.gov/help-center/contact
Submission: On September 28 via api from US — Scanned from US

Form analysis 2 forms found in the DOM

<form id="user-chat-input-submit" class="user-input-form">
  <div class="user-input-div" id="user_input_div" style="height: 74px;">
    <div class="info-button-div" id="info_button_div" style="height: 70px;">
      <div class="div-info"><button type="button" class="more-info" title="Open more info page" id="fsa_Link_OpenInfo" style="height: 70px;"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 22 22">
            <g id="info">
              <path
                d="M22,10.91a11,11,0,1,1-11-11A11,11,0,0,1,22,10.91Zm-2.13,0A8.87,8.87,0,1,0,11,19.78,8.86,8.86,0,0,0,19.87,10.91ZM13,16.58H9.05a.52.52,0,0,1-.53-.53V15a.52.52,0,0,1,.53-.53h.53V11.62H9.05a.53.53,0,0,1-.53-.54V10a.53.53,0,0,1,.53-.53h2.84a.53.53,0,0,1,.53.53v4.44H13a.52.52,0,0,1,.53.53v1.06A.52.52,0,0,1,13,16.58Zm-.09-9.93A1.86,1.86,0,1,1,11,4.79,1.86,1.86,0,0,1,12.86,6.65Z">
              </path>
            </g>
          </svg></button></div>
    </div>
    <div class="user-input-inner-div" id="user_input_inner_div" style="height: 70px;"><span class="placeholder" id="fsa_InputText"></span>
      <div><auto-complete-input class="hydrated">
          <div class="autoCompleteContainer">
            <ul class="autoComplete-ul" id="suggested-reponses" role="listbox" hidden=""></ul>
            <div><textarea aria-label="User chat input, 140 character limit" id="fsa_Input_UserChatInput" placeholder="Type a Message" rows="1" class="user-input" maxlength="140" aria-activedescendant="" role="combobox" aria-expanded="true"
                style="overflow-y: hidden; height: 32px;"></textarea><label class="counter">0/140</label></div>
          </div>
        </auto-complete-input></div><button id="fsa_Button_audioRecord" type="button" class="btnRecordAudio"><svg class="defaultSvg" xmlns="http://www.w3.org/2000/svg" viewBox="0 0 28 28">
          <g>
            <circle cx="14" cy="14" r="14" fill-rule="evenodd" clip-rule="evenodd" fill="#eff0f1"></circle>
            <path
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              fill="#227aa7"></path>
          </g>
        </svg></button>
    </div>
    <div class="divRecordingAudio hide">
      <div class="divAudioBars"><svg viewBox="0 0 30 17" xmlns="http://www.w3.org/2000/svg">
          <path d="M0.5,15 L0.5,0" id="Line-3" stroke="#355065" stroke-width="3"></path>
          <path d="M7.5,12 L7.5,4" id="Line-3" stroke="#227AA7" stroke-width="2"></path>
          <path d="M20.5,12 L20.5,4" id="Line-3" stroke="#227AA7" stroke-width="2"></path>
          <path d="M14.5,15 L14.5,0" id="Line-3" stroke="#355065" stroke-width="2"></path>
          <path d="M27.5,15 L27.5,0" id="Line-3" stroke="#355065" stroke-width="2"></path>
        </svg></div>
    </div><button id="fsa_Button_ChatSubmit" class="btnSend" style="height: 70px;">
      <div><img class="btn-send-icon" src="https://studentaid.gov/virtual-assistant-ui/assets/icon/send_icon.svg"><span class="btnSend-label">SEND</span></div>
    </button>
  </div>
</form>

POST

<form id="fileUploadForm" enctype="multipart/form-data" method="post" target="fileUploadIframe"><input type="file" id="fileSelector" name="file" style="display: none;"><input name="filename" type="hidden"></form>

Text Content

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CONTACT US






SELECT A CATEGORY TO SEE A LIST OF CONTACT CENTERS THAT CAN HELP YOU.

I'm a Parent
(1 Contact Center)
I'm a Parent (1 Contact Center)
I'm in Repayment
(6 Contact Centers)
I'm in Repayment (6 Contact Centers)
I'm a Student
(3 Contact Centers)
I'm a Student (3 Contact Centers)
Show All Contact Centers
Show All Contact Centers
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Hi there! I'm Aidan®, the financial aid virtual assistant. How can I help you
today?

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®
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September 28th
0/140

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®
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Go to the Student Loan Repayment page
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My Account
What's my account balance?
What's my student loan account number?
See a summary of my federal loans and grants

Make A Payment
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