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Noggin Support



HI, HOW CAN WE HELP YOU?


POPULAR ARTICLES

How do I manage the subscription?

Subscription

What is happening to Noggin?

About

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Customer Support

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Account

I am an annual subscriber, what is happening with my subscription?

Noggin Sunset

Why can’t I subscribe to Noggin?

Subscription


BROWSE ARTICLES


ABOUT

 * What is happening to Noggin?

 * What is Noggin?

 * What is new in Noggin?

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SUBSCRIPTION

 * Why can’t I subscribe to Noggin?

 * How do I manage the subscription?

 * I'm having trouble locating the Noggin subscription, how can I find out which
   app store or website I signed up on to manage my account?

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HOW TO

 * Is closed captioning available on Noggin and how can I adjust it?

 * How do I search for specific content in Noggin?

 * How do I access my Noggin subscription through noggin.com?

 * More


VIDEOS

 * How do I find my favorite shows in Noggin?

 * What are interactive videos and how can I manage through the Noggin app?

 * How do my kids interact with the characters in Interactive Videos?

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GAMES

 * What games are available and how do I find them in the app?

 * I cannot get the games to load or access the Grownups section. What should I
   do?


KNOWN ISSUES

 * Why do I see a blank screen when I tap on a game?

 * Why can't I access the Noggin app on my device? I am a Verizon Fios customer.


TROUBLESHOOTING

 * I'm having trouble getting the videos to play. What should I do?

 * The app keeps crashing on an Android or Amazon device. What should I do?

 * I keep getting an error message. What do I do?

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ACCOUNT

 * What is a Noggin account?

 * How do I change my information under account details in the Noggin app?

 * I created a Noggin account, how do I know if I subscribed?

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NOGGIN CHANNELS

 * How can I access my Noggin Roku Premium Subscription?

 * How can I access the Noggin app with my Noggin Amazon Prime Channel
   Subscription?

 * How can I access the Noggin app with my Apple TV Noggin Channel Subscription?


CUSTOMER SUPPORT

 * How can I contact Noggin Customer Service?


NOGGIN SUNSET

 * I subscribed to Noggin via a partner (Amazon Prime Channels, Apple TV
   channels, or The Roku Channel). What is happening with my subscription?

 * How can I watch Noggin programming after sunset?

 * I am a part of the Head Start program. What will happen to my subscription?

 * More

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