niantic.helpshift.com Open in urlscan Pro
2600:1f18:3f7:b410:cc55:21a1:dd07:8ecb  Public Scan

Submitted URL: https://niantic.support/2zSnvmV
Effective URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-suppor...
Submission: On March 05 via api from US — Scanned from DE

Summary

This website contacted 6 IPs in 2 countries across 5 domains to perform 30 HTTP transactions. The main IP is 2600:1f18:3f7:b410:cc55:21a1:dd07:8ecb, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is niantic.helpshift.com. The Cisco Umbrella rank of the primary domain is 554058.
TLS certificate: Issued by Sectigo ECC Domain Validation Secure ... on May 16th 2023. Valid for: a year.
This is the only time niantic.helpshift.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 67.199.248.12 396982 (GOOGLE-CL...)
1 3 2600:1f18:3f7... 14618 (AMAZON-AES)
15 18.172.102.52 16509 (AMAZON-02)
3 2a00:1450:400... 15169 (GOOGLE)
3 2606:4700::68... 13335 (CLOUDFLAR...)
6 2600:1f18:3f7... 14618 (AMAZON-AES)
30 6
Apex Domain
Subdomains
Transfer
15 cloudfront.net
d2duuy9yo5pldo.cloudfront.net
187 KB
9 helpshift.com
niantic.helpshift.com — Cisco Umbrella Rank: 554058
api.helpshift.com — Cisco Umbrella Rank: 9199
20 KB
3 unpkg.com
unpkg.com — Cisco Umbrella Rank: 709
5 KB
3 googleusercontent.com
lh5.googleusercontent.com — Cisco Umbrella Rank: 183
lh6.googleusercontent.com — Cisco Umbrella Rank: 738
lh4.googleusercontent.com — Cisco Umbrella Rank: 741
1 niantic.support
niantic.support
296 B
30 5
Domain Requested by
15 d2duuy9yo5pldo.cloudfront.net niantic.helpshift.com
d2duuy9yo5pldo.cloudfront.net
6 api.helpshift.com d2duuy9yo5pldo.cloudfront.net
3 unpkg.com niantic.helpshift.com
3 niantic.helpshift.com 1 redirects d2duuy9yo5pldo.cloudfront.net
1 lh4.googleusercontent.com niantic.helpshift.com
1 lh6.googleusercontent.com niantic.helpshift.com
1 lh5.googleusercontent.com niantic.helpshift.com
1 niantic.support 1 redirects
30 8
Subject Issuer Validity Valid
*.helpshift.com
Sectigo ECC Domain Validation Secure Server CA
2023-05-16 -
2024-05-18
a year crt.sh
*.cloudfront.net
Amazon RSA 2048 M01
2023-10-10 -
2024-09-19
a year crt.sh
*.googleusercontent.com
GTS CA 1C3
2024-02-19 -
2024-05-13
3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2023-05-02 -
2024-05-01
a year crt.sh

This page contains 1 frames:

Primary Page: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Frame ID: 8FE06809E922C4E2138C11C09ADF912A
Requests: 27 HTTP requests in this frame

Screenshot

Page Title

How to Contact Support — Pokémon GO Help CenterLogo X(formerly Twitter)Logo InstagramLogo FacebookLogo Youtube

Page URL History Show full URLs

  1. https://niantic.support/2zSnvmV HTTP 301
    https://niantic.helpshift.com/a/pokemon-go/?p=web&s=get-in-touch&f=how-to-contact-support&l=en HTTP 301
    https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=h... Page URL

Page Statistics

30
Requests

97 %
HTTPS

67 %
IPv6

5
Domains

8
Subdomains

6
IPs

2
Countries

212 kB
Transfer

729 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://niantic.support/2zSnvmV HTTP 301
    https://niantic.helpshift.com/a/pokemon-go/?p=web&s=get-in-touch&f=how-to-contact-support&l=en HTTP 301
    https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

30 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/
Redirect Chain
  • https://niantic.support/2zSnvmV
  • https://niantic.helpshift.com/a/pokemon-go/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
  • https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
39 KB
11 KB
Document
General
Full URL
https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:1f18:3f7:b410:cc55:21a1:dd07:8ecb Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
nginx /
Resource Hash
d59a911186b583db409b92c682c3c6cada067db4249aa80c2ff286fc52297883
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
no-store, no-cache, must-revalidate
content-encoding
gzip
content-type
text/html;charset=utf-8
date
Tue, 05 Mar 2024 17:22:10 GMT
server
nginx
strict-transport-security
max-age=31536000; includeSubdomains; preload
x-content-type-options
nosniff
x-hs-request-id
2cb7197a-05dc-4185-9241-aca2e32a5ffb
x-proxy-cache
MISS
x-xss-protection
1; mode=block

Redirect headers

content-length
0
date
Tue, 05 Mar 2024 17:22:10 GMT
location
/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
server
nginx
strict-transport-security
max-age=31536000; includeSubdomains; preload
x-content-type-options
nosniff
x-hs-request-id
780158a1-a9bd-4996-8dc2-ff6e146501f7
x-proxy-cache
MISS
x-xss-protection
1; mode=block
style.54f03da3e4069cc2c061.css
d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/
45 KB
8 KB
Stylesheet
General
Full URL
https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/style.54f03da3e4069cc2c061.css
Requested by
Host: niantic.helpshift.com
URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.102.52 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-102-52.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
917f6c94a01a94ae1b6f3959065cd4f3579299eb983399eb3afa1e47c42384a8

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://niantic.helpshift.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36

Response headers

date
Fri, 01 Mar 2024 07:13:46 GMT
x-amz-version-id
jor0ODw2eVf2oWiLrtdwjt_qvcrgyuAY
content-encoding
gzip
last-modified
Fri, 01 Mar 2024 07:09:53 GMT
server
AmazonS3
via
1.1 67697a0060e2336f6ffa8579d528820e.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA60-P8
etag
W/"b84d885b9bdd3cca74fb550c8485f10f"
x-amz-server-side-encryption
AES256
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
text/css
cache-control
max-age=604800
age
382105
x-amz-cf-id
JrvJ_ToJJHvbAwtFLLxsgvAAg_yDtU2g9PLSm0cOsvRLS76ijTzDJA==
e7fd394b-109c-4097-b941-ea1275db101c.webp
d2duuy9yo5pldo.cloudfront.net/dashboard-resources/niantic/320/
11 KB
12 KB
Image
General
Full URL
https://d2duuy9yo5pldo.cloudfront.net/dashboard-resources/niantic/320/e7fd394b-109c-4097-b941-ea1275db101c.webp
Requested by
Host: niantic.helpshift.com
URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.102.52 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-102-52.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
03930d4214e90bd14bf42771a3ef138f54b499355c500a8536996c0829ab7053

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://niantic.helpshift.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36

Response headers

x-amz-version-id
tQO0pSZ6lESOZT3pOGBfUWrKXz9hmclI
date
Tue, 05 Mar 2024 16:48:50 GMT
via
1.1 67697a0060e2336f6ffa8579d528820e.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA60-P8
age
2002
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
11690
last-modified
Fri, 25 Nov 2022 04:59:33 GMT
server
AmazonS3
etag
"f9d598246f8e0440031cdfbbe2443b97"
vary
Accept-Encoding
content-type
image/webp
cache-control
max-age=3600, must-revalidate
accept-ranges
bytes
x-amz-cf-id
fyZgXUiQ_JvjsTGdj0NPI_4MziV3EvsvSGHGBy0cRFFzNNjFGnAZKA==
w6dAgntadBXgkeP9PwVMyKf1ngHfvhtXpl1WRJ_qnGgDsnkoFC1AG5mxIjhzQwmoz7Be_RTdiW-Uyr3QlQTgHOjbkv0PCHb2mcKlf_Tm1SO8cnH6I_VUF0e8ULrS56M28DNQaC3v
lh5.googleusercontent.com/
0
0
Image
General
Full URL
https://lh5.googleusercontent.com/w6dAgntadBXgkeP9PwVMyKf1ngHfvhtXpl1WRJ_qnGgDsnkoFC1AG5mxIjhzQwmoz7Be_RTdiW-Uyr3QlQTgHOjbkv0PCHb2mcKlf_Tm1SO8cnH6I_VUF0e8ULrS56M28DNQaC3v
Requested by
Host: niantic.helpshift.com
URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:830::2001 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://niantic.helpshift.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36

Response headers

3Y9Va4PXFrk_wv1rTtixTOshsPWQxdbJRve7cRbkomuxEShfwe5WBvdhoNNe0eEszE4aV3-fnZpbXK2NIUBqw4xE5BbQ6pg75MlIqLXcny5XTKNhI3oz0RzwrYzNt5Vx2OGSs97B
lh6.googleusercontent.com/
0
0
Image
General
Full URL
https://lh6.googleusercontent.com/3Y9Va4PXFrk_wv1rTtixTOshsPWQxdbJRve7cRbkomuxEShfwe5WBvdhoNNe0eEszE4aV3-fnZpbXK2NIUBqw4xE5BbQ6pg75MlIqLXcny5XTKNhI3oz0RzwrYzNt5Vx2OGSs97B
Requested by
Host: niantic.helpshift.com
URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:830::2001 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://niantic.helpshift.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36

Response headers

89889191-5c8f-43e1-9760-1eec354c57a6-t.png
d2duuy9yo5pldo.cloudfront.net/niantic/
1 KB
2 KB
Image
General
Full URL
https://d2duuy9yo5pldo.cloudfront.net/niantic/89889191-5c8f-43e1-9760-1eec354c57a6-t.png
Requested by
Host: niantic.helpshift.com
URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.102.52 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-102-52.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
64c96d139250260367e8100be2e333a7545783ad7c7791167371428c442b76c2

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://niantic.helpshift.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36

Response headers

x-amz-version-id
Vmmpb8elxJbLYFNDtlJd.szaLm5zDUi0
date
Tue, 05 Mar 2024 16:22:55 GMT
via
1.1 67697a0060e2336f6ffa8579d528820e.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA60-P8
age
3556
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
1086
last-modified
Wed, 27 Oct 2021 19:40:13 GMT
server
AmazonS3
etag
"0da550b40dc0c9f0a5f5f0b177e723f4"
vary
Accept-Encoding
content-type
image/png
cache-control
max-age=3600, must-revalidate
accept-ranges
bytes
x-amz-cf-id
Bt_2aGxYZe9f45XgdzTo1VwC2v1ERSWqJ5w-frC6RgqcSVTfxFjG2A==
V-uoZxlbfsNLE0SPHkHgaTRSlI4ZIn9S9IsgVOSsH6UhmDRWiuMV0-xpD0eS7ngLNsyxXCjCmDyX80R8fNrOny9-O-IwxMtrNAAsysCMkXSt50ji9NMLMKjQd8VJObtG4l3CPvNC
lh4.googleusercontent.com/
0
0
Image
General
Full URL
https://lh4.googleusercontent.com/V-uoZxlbfsNLE0SPHkHgaTRSlI4ZIn9S9IsgVOSsH6UhmDRWiuMV0-xpD0eS7ngLNsyxXCjCmDyX80R8fNrOny9-O-IwxMtrNAAsysCMkXSt50ji9NMLMKjQd8VJObtG4l3CPvNC
Requested by
Host: niantic.helpshift.com
URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:830::2001 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
/
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://niantic.helpshift.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36

Response headers

ionicons.esm.js
unpkg.com/ionicons@5.2.3/dist/ionicons/
335 B
578 B
Script
General
Full URL
https://unpkg.com/ionicons@5.2.3/dist/ionicons/ionicons.esm.js
Requested by
Host: niantic.helpshift.com
URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:7baf , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
9164e9e61772747c5cb442694612e0059544001673b79fb88d326b6fc0c008ef
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://niantic.helpshift.com/
Origin
https://niantic.helpshift.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36

Response headers

date
Tue, 05 Mar 2024 17:22:10 GMT
via
1.1 fly.io
x-content-type-options
nosniff
cf-cache-status
HIT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains; preload
age
6434955
last-modified
Sat, 26 Oct 1985 08:15:00 GMT
fly-request-id
01HJ81AY3KD4FGESMHXAAF5JB3-fra
server
cloudflare
etag
W/"14f-6q7cP/2WOxXfiij0/H6SoJ2icJE"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
cache-control
public, max-age=31536000
cf-ray
85fbc961a8985c44-FRA
vendors.529fdc95fcd22609b513.49934d71142698df2449.js
d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/
47 KB
18 KB
Script
General
Full URL
https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/vendors.529fdc95fcd22609b513.49934d71142698df2449.js
Requested by
Host: niantic.helpshift.com
URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.102.52 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-102-52.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
57e299b18596aebf1a8aa1d02e3cb41e10227e456de297b6adaef978c7fffc8f

Request headers

Referer
https://niantic.helpshift.com/
Origin
https://niantic.helpshift.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36

Response headers

date
Fri, 01 Mar 2024 07:13:46 GMT
x-amz-version-id
2pFrYZ2crah2yGusRNWNHEY0RdxPJwk9
content-encoding
br
via
1.1 1fa5d8f57b04797d33d03ff93cb7543e.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA60-P8
age
382105
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 01 Mar 2024 07:09:53 GMT
server
AmazonS3
etag
W/"82f4ca9776e0761343f5c15357a1410a"
vary
Accept-Encoding
access-control-allow-methods
GET
content-type
application/javascript
access-control-allow-origin
*
cache-control
max-age=604800
x-amz-cf-id
0fMKZMOA3HlX6derHq-6UsYQFrujIZEe7iuijWZlXmujPBcU6fJxAw==
corejs.93bba7fd2ac6a03b01ad.49934d71142698df2449.js
d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/
169 KB
55 KB
Script
General
Full URL
https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/corejs.93bba7fd2ac6a03b01ad.49934d71142698df2449.js
Requested by
Host: niantic.helpshift.com
URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.102.52 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-102-52.fra60.r.cloudfront.net
Software
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TLS 1.3, , AES_128_GCM
Server
18.172.102.52 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-102-52.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7831f1a563d7c9d8494720d7bc94ec96400bb1a53d252e829ec55bac28777640

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://niantic.helpshift.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36

Response headers

date
Fri, 01 Mar 2024 07:13:47 GMT
x-amz-version-id
FHnrMHG9dXrsggB4yPmiDe51wotLwdqX
content-encoding
br
last-modified
Fri, 01 Mar 2024 07:09:53 GMT
server
AmazonS3
via
1.1 67697a0060e2336f6ffa8579d528820e.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA60-P8
etag
W/"1adef40f327c28ca8b5e2b158e1f0adc"
x-amz-server-side-encryption
AES256
vary
Accept-Encoding, Origin
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=604800
age
382104
x-amz-cf-id
IyBflvEHj0tJoXnMAk11SmgQOoMMOxZBugKkKHDXeRzdXbv7QkrXjQ==
chunk.32dc5424cad0b19dfe75.49934d71142698df2449.js
d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/
14 KB
5 KB
Script
General
Full URL
https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/chunk.32dc5424cad0b19dfe75.49934d71142698df2449.js
Requested by
Host: d2duuy9yo5pldo.cloudfront.net
URL: https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/faq.d838073206d82f55cd52.49934d71142698df2449.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.172.102.52 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-172-102-52.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b82138f962ee0c34fe7e3257022f3fbea22d5c50b7b4e95587ebf858ffaf4e68

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://niantic.helpshift.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36

Response headers

date
Fri, 01 Mar 2024 07:13:47 GMT
x-amz-version-id
Toeb3EcSgNqjENcOgWco59oPHOJGI72F
content-encoding
br
last-modified
Fri, 01 Mar 2024 07:09:54 GMT
server
AmazonS3
via
1.1 67697a0060e2336f6ffa8579d528820e.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA60-P8
etag
W/"9b768162ff475feb8bd8f5422e85c251"
x-amz-server-side-encryption
AES256
vary
Accept-Encoding, Origin
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=604800
age
382104
x-amz-cf-id
jr3Roig66SLzxyDJxmdmNNpUbhgBn60tDsLxSiPSBpiieSYtPPgt3w==
/
api.helpshift.com/events/v1/niantic/help-center/
0
0
Preflight
General
Full URL
https://api.helpshift.com/events/v1/niantic/help-center/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:1f18:3f7:b408:3a31:9e88:da16:c0ed Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
nginx /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
x-requested-with
Access-Control-Request-Method
POST
Origin
https://niantic.helpshift.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
access-control-allow-methods
GET, POST, PUT, OPTIONS
access-control-allow-origin
https://niantic.helpshift.com
access-control-max-age
86400
date
Tue, 05 Mar 2024 17:22:11 GMT
server
nginx
vary
Origin
/
niantic.helpshift.com/xhr/support/related-articles/
42 KB
7 KB
XHR
General
Full URL
https://niantic.helpshift.com/xhr/support/related-articles/?faq_id=niantic_faq_20190826205859273-5f0d36444d55256&app_id=niantic_app_20180905225631383-9d244656d6992fe&is_preview=false&platform_type=web&language=en&platform_id=niantic_platform_20180726175230075-13b9ec875546270&is_sdkx=false&hc_mode=hc
Requested by
Host: d2duuy9yo5pldo.cloudfront.net
URL: https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/faq.d838073206d82f55cd52.49934d71142698df2449.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:1f18:3f7:b410:cc55:21a1:dd07:8ecb Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
nginx /
Resource Hash
ddb679a3bbdbb115b0caa257c604884cf4c851b2426dfa2d5866eb4dfc2c6294
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
X-Requested-With
XMLHttpRequest
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36

Response headers

date
Tue, 05 Mar 2024 17:22:11 GMT
strict-transport-security
max-age=31536000; includeSubdomains; preload
x-content-type-options
nosniff
x-hs-request-id
a70fb873-1ebc-486d-9809-1ca126d0a0c9
server
nginx
content-encoding
gzip
content-type
application/json;charset=utf-8
cache-control
no-store, no-cache, must-revalidate
x-xss-protection
1; mode=block
x-proxy-cache
MISS
/
api.helpshift.com/events/v1/niantic/help-center/
10 B
300 B
XHR
General
Full URL
https://api.helpshift.com/events/v1/niantic/help-center/
Requested by
Host: d2duuy9yo5pldo.cloudfront.net
URL: https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/faq.d838073206d82f55cd52.49934d71142698df2449.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:1f18:3f7:b408:3a31:9e88:da16:c0ed Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
nginx /
Resource Hash
3b9de8f3bb4d65ebe964703b38c9ce2f3b40a58b33484e6eed8f92bbd5f10a4f

Request headers

Referer
https://niantic.helpshift.com/
X-Requested-With
XMLHttpRequest
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

date
Tue, 05 Mar 2024 17:22:11 GMT
server
nginx
vary
Origin
access-control-allow-methods
GET, POST, PUT, OPTIONS
content-type
application/json
access-control-allow-origin
https://niantic.helpshift.com
access-control-allow-credentials
true
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
content-length
10
performance
api.helpshift.com/events/v1/niantic/logs/hc/
0
0
Preflight
General
Full URL
https://api.helpshift.com/events/v1/niantic/logs/hc/performance
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:1f18:3f7:b408:3a31:9e88:da16:c0ed Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
nginx /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
x-requested-with
Access-Control-Request-Method
POST
Origin
https://niantic.helpshift.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
access-control-allow-methods
GET, POST, PUT, OPTIONS
access-control-allow-origin
https://niantic.helpshift.com
access-control-max-age
86400
date
Tue, 05 Mar 2024 17:22:11 GMT
server
nginx
vary
Origin
performance
api.helpshift.com/events/v1/niantic/logs/hc/
10 B
300 B
XHR
General
Full URL
https://api.helpshift.com/events/v1/niantic/logs/hc/performance
Requested by
Host: d2duuy9yo5pldo.cloudfront.net
URL: https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/faq.d838073206d82f55cd52.49934d71142698df2449.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:1f18:3f7:b408:3a31:9e88:da16:c0ed Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
nginx /
Resource Hash
3b9de8f3bb4d65ebe964703b38c9ce2f3b40a58b33484e6eed8f92bbd5f10a4f

Request headers

Referer
https://niantic.helpshift.com/
X-Requested-With
XMLHttpRequest
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

date
Tue, 05 Mar 2024 17:22:11 GMT
server
nginx
vary
Origin
access-control-allow-methods
GET, POST, PUT, OPTIONS
content-type
application/json
access-control-allow-origin
https://niantic.helpshift.com
access-control-allow-credentials
true
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
content-length
10
/
api.helpshift.com/events/v1/niantic/help-center/
10 B
300 B
XHR
General
Full URL
https://api.helpshift.com/events/v1/niantic/help-center/
Requested by
Host: d2duuy9yo5pldo.cloudfront.net
URL: https://d2duuy9yo5pldo.cloudfront.net/hc-themes/theme2/latest/static/faq.d838073206d82f55cd52.49934d71142698df2449.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:1f18:3f7:b408:3a31:9e88:da16:c0ed Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
nginx /
Resource Hash
3b9de8f3bb4d65ebe964703b38c9ce2f3b40a58b33484e6eed8f92bbd5f10a4f

Request headers

Referer
https://niantic.helpshift.com/
X-Requested-With
XMLHttpRequest
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

date
Tue, 05 Mar 2024 17:22:11 GMT
server
nginx
vary
Origin
access-control-allow-methods
GET, POST, PUT, OPTIONS
content-type
application/json
access-control-allow-origin
https://niantic.helpshift.com
access-control-allow-credentials
true
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
content-length
10
/
api.helpshift.com/events/v1/niantic/help-center/
0
0
Preflight
General
Full URL
https://api.helpshift.com/events/v1/niantic/help-center/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:1f18:3f7:b408:3a31:9e88:da16:c0ed Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
Software
nginx /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
x-requested-with
Access-Control-Request-Method
POST
Origin
https://niantic.helpshift.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.94 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
Accept,Authorization,Content-Type,Keep-Alive,Origin,User-Agent,X-Requested-With
access-control-allow-methods
GET, POST, PUT, OPTIONS
access-control-allow-origin
https://niantic.helpshift.com
access-control-max-age
86400
date
Tue, 05 Mar 2024 17:22:11 GMT
server
nginx
vary
Origin

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
d2duuy9yo5pldo.cloudfront.net
URL
https://d2duuy9yo5pldo.cloudfront.net/dashboard-resources/niantic/cc3e891e-8eac-4baa-ae72-08b7ebd1bab7.woff2

Verdicts & Comments Add Verdict or Comment

12 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

string| pageSource function| handleEntryJSError function| reportCorsError object| webpackChunkregalia function| clearImmediate function| setImmediate object| reactiveElementVersions object| litHtmlVersions object| litElementVersions object| deviceDetails function| __sc_import_ionicons object| monitoring

3 Cookies

Domain/Path Name / Value
.niantic.support/ Name: _bit
Value: o25hma-6343b866d85731d85c-00g
niantic.helpshift.com/ Name: _faq_view_uuid
Value: 666d23ba-40fc-4f24-94ef-0233cffef7dc
niantic.helpshift.com/ Name: _faq_view_uuid_legacy
Value: 666d23ba-40fc-4f24-94ef-0233cffef7dc

5 Console Messages

Source Level URL
Text
javascript error URL: https://niantic.helpshift.com/hc/en/6-pokemon-go/faq/2030-how-to-contact-support/?p=web&s=get-in-touch&f=how-to-contact-support&l=en
Message:
Access to font at 'https://d2duuy9yo5pldo.cloudfront.net/dashboard-resources/niantic/cc3e891e-8eac-4baa-ae72-08b7ebd1bab7.woff2' from origin 'https://niantic.helpshift.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network error URL: https://d2duuy9yo5pldo.cloudfront.net/dashboard-resources/niantic/cc3e891e-8eac-4baa-ae72-08b7ebd1bab7.woff2
Message:
Failed to load resource: net::ERR_FAILED
network error URL: https://lh5.googleusercontent.com/w6dAgntadBXgkeP9PwVMyKf1ngHfvhtXpl1WRJ_qnGgDsnkoFC1AG5mxIjhzQwmoz7Be_RTdiW-Uyr3QlQTgHOjbkv0PCHb2mcKlf_Tm1SO8cnH6I_VUF0e8ULrS56M28DNQaC3v
Message:
Failed to load resource: the server responded with a status of 403 ()
network error URL: https://lh4.googleusercontent.com/V-uoZxlbfsNLE0SPHkHgaTRSlI4ZIn9S9IsgVOSsH6UhmDRWiuMV0-xpD0eS7ngLNsyxXCjCmDyX80R8fNrOny9-O-IwxMtrNAAsysCMkXSt50ji9NMLMKjQd8VJObtG4l3CPvNC
Message:
Failed to load resource: the server responded with a status of 403 ()
network error URL: https://lh6.googleusercontent.com/3Y9Va4PXFrk_wv1rTtixTOshsPWQxdbJRve7cRbkomuxEShfwe5WBvdhoNNe0eEszE4aV3-fnZpbXK2NIUBqw4xE5BbQ6pg75MlIqLXcny5XTKNhI3oz0RzwrYzNt5Vx2OGSs97B
Message:
Failed to load resource: the server responded with a status of 403 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubdomains; preload
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api.helpshift.com
d2duuy9yo5pldo.cloudfront.net
lh4.googleusercontent.com
lh5.googleusercontent.com
lh6.googleusercontent.com
niantic.helpshift.com
niantic.support
unpkg.com
d2duuy9yo5pldo.cloudfront.net
18.172.102.52
2600:1f18:3f7:b408:3a31:9e88:da16:c0ed
2600:1f18:3f7:b410:cc55:21a1:dd07:8ecb
2606:4700::6810:7baf
2a00:1450:4001:830::2001
67.199.248.12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