cloud.telstra.com Open in urlscan Pro
58.162.81.208  Public Scan

Form analysis
2 forms found in the DOM

Name: Login — POST https://signon.telstra.com/login

<form id="formLogin" class="std-form" onsubmit="javascript:getGotoLink('goto');" method="post" name="Login" action="https://signon.telstra.com/login" data-errortarget="/login.jsp?loginError=1">
  <input type="hidden" id="goto" name="goto" value="https://cloud.telstra.com/user/manage/">
  <input type="hidden" name="gotoOnFail" value="https://cloud.telstra.com/login.jsp">
  <input type="hidden" name="encoded" value="false">
  <input type="hidden" name="gx_charset" value="UTF-8">
  <fieldset>
    <div class="fieldBackground">
      <div class="fieldWrapper cloudLogin">
        <div class="row">
          <label for="username" style="padding-bottom: 5px;">Username<br></label>
          <input id="username" name="username" value="" type="text" class="disabledInput login full" tabindex="1" required="">
        </div>
        <!-- row -->
        <div class="row">
          <label for="password" style="padding-bottom: 5px;">Password<br></label>
          <input id="password" name="password" value="" type="password" class="disabledInput login full" tabindex="2" required="">
        </div>
        <!-- row -->
        <!-- <div class="row">

										<label for="businessid" style="padding-bottom: 5px;">Business ID <span>(If you have one)</span>

											<div class="fn-tooltip">
												<a class="tooltip-launch" href="#" tabindex="0">[?]</a>

												<div class="popup">If you have a Telstra Account Executive, please enter
													your Business ID.
												</div>
											</div>
											</label>
											<input id="busid" name="businessid" value="" type="text"
											   class="disabledInput login full" tabindex="3">
									</div> -->
        <!-- row -->
        <div class="horizontalLogin">
          <button id="login_standard" class="buttStandard hideIfNoJS button primary" type="submit" tabindex="4">Login </button>
        </div>
        <hr class="space">
        <a href="#" class="forgotton-login mainLink" data-modal-show="forgotten-details">Forgotten
										your details?</a>
        <hr>
        <!-- GTMVAS-187:Remove Utility Hosting Portal content from CSMC login page -->
        <!--<p>If you joined before November 2011, log in using the <a
											href="https://utilityhosting.cloud.telstra.net/arsys/shared/login.jsp?/arsys/home">Utility
										Hosting Portal</a>.</p> -->
      </div>
    </div>
  </fieldset>
  <input type="hidden" name="default_target" value="https://cloud.telstra.com/user/manage/">
</form>

POST

<form action="" method="post" class="std-form">
  <fieldset>
    <div class="row">
      <label for="username-type">Is your username an email address?</label>
      <label class="radio-label"><input type="radio" name="username-type" value="yes" data-show-target="consumer-user">Yes</label>
      <label class="radio-label"><input type="radio" name="username-type" value="no" data-show-target="business-user">No</label>
    </div>
    <div id="consumer-user" class="toggle-section hidden">
      <hr>
      <p>You've either joined Telstra Cloud Services using your own email address, or you have an existing Telstra ID or Bigpond account.</p>
      <a href="https://id.telstra.com.au/forgottenUsername?gotoURL=http://cloud.telstra.com/hybrid/identity/login.jsp" class="button primary">Forgotten username?</a>
      <hr class="space">
      <a href="https://id.telstra.com.au/forgottenPassword?gotoURL=http://cloud.telstra.com/hybrid/identity/login.jsp" class="button primary">Forgotten password?</a>
    </div>
    <div id="business-user" class="toggle-section hidden">
      <hr>
      <p>You're using a Telstra Business and Enterprise login.</p>
      <a href="https://signon.bigpond.com/forgotten-details" class="button primary">Forgotten details?</a>
      <div class="margin-top">
        <p>If you are a Telstra Business and Enterprise customer and have a business ID, make sure you are assigned the 'Cloud Administrator' user access role.</p>
        <p>Your Company Authorised User and Company Administrative User can grant Cloud Administrator access through Telstra Business' <a class="mainLink" href="https://signon.bigpond.com/login">My Account</a> portal.</p>
        <p>If you have a Telstra Enterprise login, your company's Authorised Representative or Administrative User, can grant access through Enterprise &amp; Government's
          <a class="mainLink" href="https://signon.bigpond.com/login">Your Telstra Tools</a> portal.</p>
      </div>
    </div>
  </fieldset>
</form>

Text Content

 


CAN'T REMEMBER YOUR USERNAME OR PASSWORD?

To retrieve your username or password details to log into the management
console, you must first let us know if you usually log in with an email address.

Is your username an email address?

Yes No

You've either joined Cloud Services using your own email address, or you have an
existing Telstra or Bigpond account.

Use the following links to retrieve your username and password.

Retrieve username     Reset password

MY ACCOUNT FOR BUSINESS

If you're a Telstra Business customer with access to My Account, retrieve your
password below.

I have a business ID.

I don't have a business ID.

YOUR TELSTRA TOOLS FOR ENTERPRISE

If you're an Enterprise customer with access to Your Telstra Tools, retrieve
your details below.

Retrieve username/password.


DON'T HAVE A USERNAME AND PASSWORD?

EXISTING TELSTRA CUSTOMERS

Request a username and password if you're an existing customer without online
access.

Or contact your account executive on 1300 835 787 for additional support.

NEW TELSTRA CUSTOMERS

If you're not a Telstra customer contact us to get a username and password or
register your interest.

Email us or call 1800 620 345 (select option 3) - we're available Monday to
Friday, 9AM to 5PM (AEST).


ASSIGNING AUTHORISATION TO BUY - 'CLOUD AUTHORISED PURCHASER'

STEP 1 - IDENTIFY YOUR TELSTRA AUTHORISED REPRESENTATIVE

Your company's Telstra authorised representative is responsible for managing the
authority to access the management console.

If you're unsure who your authorised representative is, they can be found in My
Account

Your Telstra authorized representative will now need to

Your Telstra authorised representative will now need to:

STEP 2 - LOG INTO MY ACCOUNT

Select the 'home' tab.

Select 'give someone account access' from the 'account settings' section.

STEP 3 - SELECT THE USER

Select 'Update Product Access' from the user's details page

STEP 4 - ASSIGN CLOUD USER PERMISSIONS

Select either:


 * Cloud Authorised Purchaser - authorisation to purchase Cloud Services
 * Cloud Administrator ? authorisation to access management portals and manage
   your cloud solution on behalf of your company.

Select the 'update' button.



 
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 * Small Business
 * Business & Enterprise
 * Health
 * Sport & Entertainment




 


REGISTER FOR A USERNAME AND PASSWORD TO PLACE YOUR ORDER

EXISTING TELSTRA CUSTOMERS

If you're an existing Telstra Business and Enterprise customer register for
online access.

Register for online access

Or contact your Telstra representative on 1300 835 787 for additional support.

NEW CUSTOMERS TO TELSTRA

Get a Telstra username and password. Ensure you have an active email and mobile
number.

Register now

Once registered your username and password will be limited to purchasing virtual
server plans and accessing the management console. Learn more.



 


CLOUD SERVICES

You've entered the wrong username, password or business ID. Only a Telstra
username, password and business ID can be used to log in.

You may not have access for the following reasons:
-    If you can't remember your password, reset your password now.
-    If you have a Business ID, enter this along with your username and password
to access your account.

Email us at CloudServicesSupport@online.telstra.com.au, call 1800 620 345 or
contact your Telstra representative if you require more information. We're
available Monday to Friday, 9AM to 5PM (AEST).

Enable javascript in your web browser. The login requires javascript enabled in
your browser settings.
1. Customers using a Business ID can no longer login. If you are an existing
user with a Business ID (username contains tbxxxxx) or a new user, please
contact cloudservicessupport@online.telstra.com.au or call us on 1800 620 345
(within Australia) to enable you to login here by sending you a link to register
your new Telstra ID.
2. All users will be presented with an additional login page after logging into
this page, please enter your credentials again and complete two factor
authentication to successfully login to this portal.



MANAGEMENT CONSOLE LOGIN

--------------------------------------------------------------------------------

Username

Password

Login

--------------------------------------------------------------------------------

Forgotten your details?

--------------------------------------------------------------------------------


NOTICED A DIFFERENCE?

We've updated our website. From here you can log in to the management console
(left) or view products and purchase plans by following the links below.

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TAILOR YOUR CLOUD SOLUTIONS

ABOUT OUR CLOUD SOLUTIONS

There's no 'one size fits all' cloud. Select the right blend of clouds and
connectivity from our cloud-ready network for the performance you need to run
and grow your business.

View products

CHOOSE FROM OUR CLOUD INFRASTRUCTURE SOLUTIONS

Our flexible servers on shared compute plans can be customised with extra
resources to meet your business needs.

Purchase a plan


CAN'T REMEMBER YOUR USERNAME OR PASSWORD?

[X]
Is your username an email address? Yes No

--------------------------------------------------------------------------------

You've either joined Telstra Cloud Services using your own email address, or you
have an existing Telstra ID or Bigpond account.

Forgotten username?

--------------------------------------------------------------------------------

Forgotten password?

--------------------------------------------------------------------------------

You're using a Telstra Business and Enterprise login.

Forgotten details?

If you are a Telstra Business and Enterprise customer and have a business ID,
make sure you are assigned the 'Cloud Administrator' user access role.

Your Company Authorised User and Company Administrative User can grant Cloud
Administrator access through Telstra Business' My Account portal.

If you have a Telstra Enterprise login, your company's Authorised Representative
or Administrative User, can grant access through Enterprise & Government's Your
Telstra Tools portal.

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