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Submitted URL: https://insights.lakesidesoftware.com/rs/674-DSF-359/images/Horizontal
Effective URL: https://www.lakesidesoftware.com/
Submission: On June 09 via api from US — Scanned from DE
Effective URL: https://www.lakesidesoftware.com/
Submission: On June 09 via api from US — Scanned from DE
Form analysis 3 forms found in the DOM
GET https://www.lakesidesoftware.com/
<form role="search" method="get" id="searchform" action="https://www.lakesidesoftware.com/"> <input type="search" value="" name="s" id="s" placeholder="Search"> <input type="submit" id="searchsubmit" value="find"></form><form id="mktoForm_1063" novalidate="novalidate" class="mktoForm mktoHasWidth mktoLayoutLeft" style="font-family: Helvetica, Arial, sans-serif; font-size: 13px; color: rgb(51, 51, 51); width: 611px;">
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<option value="Bonaire, Sint Eustatuis, and Saba">Bonaire, Sint Eustatuis, and Saba</option>
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<option value="Bouvet Island">Bouvet Island</option>
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<option value="British Indian Ocean Territory">British Indian Ocean Territory</option>
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<option value="Burkina Faso">Burkina Faso</option>
<option value="Burundi">Burundi</option>
<option value="Cambodia">Cambodia</option>
<option value="Cameroon">Cameroon</option>
<option value="Canada">Canada</option>
<option value="Cape Verde">Cape Verde</option>
<option value="Cayman Islands">Cayman Islands</option>
<option value="Central African Republic">Central African Republic</option>
<option value="Chad">Chad</option>
<option value="Chile">Chile</option>
<option value="China">China</option>
<option value="Chinese Taipei">Chinese Taipei</option>
<option value="Christmas Islands">Christmas Islands</option>
<option value="Cocos (Keeling) Islands">Cocos (Keeling) Islands</option>
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<option value="Cook Islands">Cook Islands</option>
<option value="Costa Rica">Costa Rica</option>
<option value="Cote d'Ivoire">Cote d'Ivoire</option>
<option value="Croatia">Croatia</option>
<option value="Cuba">Cuba</option>
<option value="Curaçao">Curaçao</option>
<option value="Cyprus">Cyprus</option>
<option value="Czech Republic">Czech Republic</option>
<option value="Denmark">Denmark</option>
<option value="Djibouti">Djibouti</option>
<option value="Dominica">Dominica</option>
<option value="Dominican Republic">Dominican Republic</option>
<option value="Ecuador">Ecuador</option>
<option value="Egypt">Egypt</option>
<option value="El Salvador">El Salvador</option>
<option value="Equatorial Guinea">Equatorial Guinea</option>
<option value="Eritrea">Eritrea</option>
<option value="Estonia">Estonia</option>
<option value="Ethiopia">Ethiopia</option>
<option value="Falkland Islands (Malvinas)">Falkland Islands (Malvinas)</option>
<option value="Faroe Islands">Faroe Islands</option>
<option value="Fiji">Fiji</option>
<option value="Finland">Finland</option>
<option value="France">France</option>
<option value="French Guiana">French Guiana</option>
<option value="French Polynesia">French Polynesia</option>
<option value="French Southern Territories">French Southern Territories</option>
<option value="Gabon">Gabon</option>
<option value="Gambia">Gambia</option>
<option value="Georgia">Georgia</option>
<option value="Germany">Germany</option>
<option value="Ghana">Ghana</option>
<option value="Gibraltar">Gibraltar</option>
<option value="Greece">Greece</option>
<option value="Greenland">Greenland</option>
<option value="Grenada">Grenada</option>
<option value="Guadeloupe">Guadeloupe</option>
<option value="Guam">Guam</option>
<option value="Guatemala">Guatemala</option>
<option value="Guernsey">Guernsey</option>
<option value="Guinea">Guinea</option>
<option value="Guinea-Bissau">Guinea-Bissau</option>
<option value="Guyana">Guyana</option>
<option value="Haiti">Haiti</option>
<option value="Heard Island and McDonald Islands">Heard Island and McDonald Islands</option>
<option value="Holy See (Vatican City State)">Holy See (Vatican City State)</option>
<option value="Honduras">Honduras</option>
<option value="Hong Kong">Hong Kong</option>
<option value="Hungary">Hungary</option>
<option value="Iceland">Iceland</option>
<option value="India">India</option>
<option value="Indonesia">Indonesia</option>
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<option value="Iraq">Iraq</option>
<option value="Ireland">Ireland</option>
<option value="Isle of Man">Isle of Man</option>
<option value="Israel">Israel</option>
<option value="Italy">Italy</option>
<option value="Jamaica">Jamaica</option>
<option value="Japan">Japan</option>
<option value="Jersey">Jersey</option>
<option value="Jordan">Jordan</option>
<option value="Kazakhstan">Kazakhstan</option>
<option value="Kenya">Kenya</option>
<option value="Kiribati">Kiribati</option>
<option value="Korea, Democratic People's Republic of">Korea, Democratic People's Republic of</option>
<option value="Korea, Republic of">Korea, Republic of</option>
<option value="Kosovo">Kosovo</option>
<option value="Kuwait">Kuwait</option>
<option value="Kyrgyzstan">Kyrgyzstan</option>
<option value="Lao People's Democratic Republic">Lao People's Democratic Republic</option>
<option value="Latvia">Latvia</option>
<option value="Lebanon">Lebanon</option>
<option value="Lesotho">Lesotho</option>
<option value="Liberia">Liberia</option>
<option value="Libya">Libya</option>
<option value="Liechtenstein">Liechtenstein</option>
<option value="Lithuania">Lithuania</option>
<option value="Luxembourg">Luxembourg</option>
<option value="Macao">Macao</option>
<option value="Macedonia">Macedonia</option>
<option value="Madagascar">Madagascar</option>
<option value="Malawi">Malawi</option>
<option value="Malaysia">Malaysia</option>
<option value="Maldives">Maldives</option>
<option value="Mali">Mali</option>
<option value="Malta">Malta</option>
<option value="Marshall Islands">Marshall Islands</option>
<option value="Martinique">Martinique</option>
<option value="Mauritania">Mauritania</option>
<option value="Mauritius">Mauritius</option>
<option value="Mayotte">Mayotte</option>
<option value="Mexico">Mexico</option>
<option value="Micronesia Federated States of">Micronesia Federated States of</option>
<option value="Moldova">Moldova</option>
<option value="Monaco">Monaco</option>
<option value="Mongolia">Mongolia</option>
<option value="Montenegro">Montenegro</option>
<option value="Monteserrat">Monteserrat</option>
<option value="Morocco">Morocco</option>
<option value="Mozambique">Mozambique</option>
<option value="Myanmar">Myanmar</option>
<option value="Namibia">Namibia</option>
<option value="Nauru">Nauru</option>
<option value="Nepal">Nepal</option>
<option value="Netherlands">Netherlands</option>
<option value="Netherlands Antilles">Netherlands Antilles</option>
<option value="New Caledonia">New Caledonia</option>
<option value="New Zealand">New Zealand</option>
<option value="Nicaragua">Nicaragua</option>
<option value="Niger">Niger</option>
<option value="Nigeria">Nigeria</option>
<option value="Niue">Niue</option>
<option value="Norfolk Island">Norfolk Island</option>
<option value="Northern Mariana Islands">Northern Mariana Islands</option>
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<option value="Oman">Oman</option>
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<option value="Palau">Palau</option>
<option value="Palestinian Territory, Occupied">Palestinian Territory, Occupied</option>
<option value="Panama">Panama</option>
<option value="Papua New Guinea">Papua New Guinea</option>
<option value="Paraguay">Paraguay</option>
<option value="Peru">Peru</option>
<option value="Philippines">Philippines</option>
<option value="Pitcairn">Pitcairn</option>
<option value="Poland">Poland</option>
<option value="Portugal">Portugal</option>
<option value="Puerto Rico">Puerto Rico</option>
<option value="Qatar">Qatar</option>
<option value="Reunion">Reunion</option>
<option value="Romania">Romania</option>
<option value="Russian Federation">Russian Federation</option>
<option value="Rwanda">Rwanda</option>
<option value="Saint Barthélemy">Saint Barthélemy</option>
<option value="Saint Helena, Ascension and Tristan da Cunha">Saint Helena, Ascension and Tristan da Cunha</option>
<option value="Saint Kitts and Nevis">Saint Kitts and Nevis</option>
<option value="Saint Lucia">Saint Lucia</option>
<option value="Saint Martin (French)">Saint Martin (French)</option>
<option value="Saint Pierre and Miquelon">Saint Pierre and Miquelon</option>
<option value="Saint Vincent and the Grenadines">Saint Vincent and the Grenadines</option>
<option value="Samoa">Samoa</option>
<option value="San Marino">San Marino</option>
<option value="Sao Tome and Principe">Sao Tome and Principe</option>
<option value="Saudi Arabia">Saudi Arabia</option>
<option value="Senegal">Senegal</option>
<option value="Serbia">Serbia</option>
<option value="Seychelles">Seychelles</option>
<option value="Sierra Leone">Sierra Leone</option>
<option value="Singapore">Singapore</option>
<option value="Sint Maarten (Dutch)">Sint Maarten (Dutch)</option>
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<option value="Slovenia">Slovenia</option>
<option value="Solomon Islands">Solomon Islands</option>
<option value="Somalia">Somalia</option>
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<option value="South Georgia and South Sandwich Islands">South Georgia and South Sandwich Islands</option>
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<option value="Sri Lanka">Sri Lanka</option>
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<option value="Ukraine">Ukraine</option>
<option value="United Arab Emirates">United Arab Emirates</option>
<option value="United States Minor Outlying Islands">United States Minor Outlying Islands</option>
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<option value="Virgin Islands, U.S.">Virgin Islands, U.S.</option>
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<option value="Western Sahara">Western Sahara</option>
<option value="Yemen">Yemen</option>
<option value="Zambia">Zambia</option>
<option value="Zimbabwe">Zimbabwe</option>
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<div style="text-align: left;"><a href="https://www.lakesidesoftware.com/privacy-statement" target="_blank" id="">Privacy Statement</a></div>
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Cookie Policy This website uses cookies to ensure you get the best experience on our website. Learn more DeclineAllow cookies New IDC, Lakeside white paper explores how a focus on digital employee experience can be a competitive edge. * Platform Digital Experience Cloud, powered by SysTrack Whether your employees are across the room, in the next town, or on the other side of the globe, we help you ensure they have an optimized digital experience. The Forrester New Wave™: End-User Experience Management, Q4 2020 Platform Features Intelligent Edge Intelligent Edge collects over 10,000 data points every 15 seconds to detect and resolve issues without intervention from IT. DEX Library Solutions to solve specific business challenges and drive IT’s strategic influence. * Solutions Digital Employee Experience Digital employee experience (DEX) measures the quality of your workforce's interaction with the technology they need to get their jobs done. Integrations Reap the full benefits of your IT investments with SysTrack. Microsoft Citrix VMware ServiceNow Solution Categories Digital Workplace Optimization Create dynamic and agile digital workplaces, optimized for productivity and user experience. Hardware Rationalization Application Analysis Endpoint Transformation IT Service Delivery Empower IT to root out issues, proactively address problems, and automate resolutions. All-in-One Workspace Proactive Services Root Cause Analysis * Why Lakeside Partners Partner Program Capitalize on a growing Digital Employee Experience marketplace with Lakeside. Success Stories See how organizations around the world transform their IT operations. Support Customer Gateway Access additional support resources and our knowledge base through our Customer Gateway. Support Get in touch with our team and see our platform in action. Company Overview About Us Learn about our mission to empower IT with the best digital experience management platform. Leadership Meet the team who is driving our innovation to unlock incredible digital experiences. Careers Become a part of our team. We believe happy, productive people are essential to our success. Customer Reviews See how we enable our customers worldwide to optimize their IT operations. * Resources Resource Center Discover our demos, webinars, white papers, use cases, and solution briefs. Drive Smarter Strategy with IT Analytics in Lakeside’s 10.2 Release Blog Read our latest articles on digital experience management. Case Studies Find out how we help our clients to transform their IT operations. White Papers Explore our resources about proactive IT support and digital experience. Product Briefs Learn how Lakeside's platform improve IT efficiency and user productivity. Solution Briefs Discover how to improve the end-user digital experience and reduce IT costs. Webinars See Digital Experience Cloud in action and discover all it can do. Videos Watch videos about workplace analytics, DEX, and more. News Read our latest news and events. Log In Get a demo * Platform ⇒ * ⇐ Platform * Digital Experience Cloud, powered by SysTrack * Intelligent Edge * DEX Library * Solutions ⇒ * ⇐ Solutions * Digital Employee Experience * Digital Workplace Optimization * IT Service Delivery * Why Lakeside ⇒ * ⇐ Why Lakeside * Partners * About Us * Leadership * Careers * Customer Reviews * Resources ⇒ * ⇐ Resources * Resource Center * Blog * Case Studies * White Papers * Product Briefs * Solution Briefs * Webinars * Videos * News DON’T JUST THINK EMPLOYEES ARE HAVING A GOOD EXPERIENCE. KNOW THEY ARE. Gain unprecedented visibility across your entire IT estate and deliver an exceptional digital experience that makes your workforce more productive.Get a Demo THE DIGITAL EMPLOYEE EXPERIENCE MANAGEMENT PLATFORM YOUR WHOLE BUSINESS WILL LOVE For Service Desk and Operations For End-User Experience For Workforce Leaders SOLVE PROBLEMS BEFORE THEY HAPPEN BY ENABLING PROACTIVE IT * Reduce mean-time-to-resolve (MTTR) * Faster first-contact resolution (FCR) * Solve L2 issues automatically by L1 operators * IT automation via bots Learn More IMPROVE EMPLOYEE END-USER EXPERIENCE AND PRODUCTIVITY * Improve employee end-user experience and productivity * Flawless remote working * More effective collaboration and teamwork * Easier managing people Learn More ACCELERATE DIGITAL TRANSFORMATION INITIATIVES * Root cause analysis and prevention * Transitioning IT operations from SLAs to XLAs * Reduce IT overhead and expenses * Rollout of new tech Learn More DELIVER AN INCREDIBLE DIGITAL EMPLOYEE EXPERIENCE L1/L2 All-in-One Workspace A hub for lower-level service desk staff to quickly diagnose and resolve issues. It draws on the rich underlying analytics of the Digital Experience Monitoring Cloud platform while surfacing details relevant to L1 workflows so IT can see more, know more, and do more to improve digital employee experience. Learn More Proactive Services Proactive Services harness the power of user experience data and intelligent insights without the complexity of traditional AI for IT operations (AIOps) tools. It automates incident detection, troubleshooting, and resolution, streamlining workflows and enabling proactive IT operations. Learn More L3 Root Cause Analysis L3 Root Cause Analysis offers deep visibility into your IT environment, providing a single source of truth to understand and resolve more challenging issues and improve user productivity. It ensures L1/L2 help desk resources are being used effectively and efficiently by implementing and automating resolutions across your entire IT estate. Learn More EXPLORE ORGANIZATIONS EMBRACING THE FUTURE OF WORK case-studies Consumer Products | Quick Incident Resolution Read more case-studies Global Investment Management | Remote Work Read more case-studies Manufacturing — Heavy Equipment | Server Monitoring Read more SEE HOW LAKESIDE ENABLES SMART WORKPLACES * Deepest end-user experience data — 10X more than the competition * Quantify end-user experience and provide optimal end-user computing performance * Identify overprovisioning, reduce volume of IT incidents, and optimize IT operations See a Demo #1 RATED DIGITAL EMPLOYEE EXPERIENCE MANAGEMENT PLATFORM Most anticipated tool in our VDI optimization initiative Read more Steve M Sr. Systems Engineer, End User Computing Enterprise Excellent product saving tons of manual tech-hours of work! Read more William S Sr. System Engineer, Team Lead Enterprise Fantastic insight into the EUC estate. Really powerful tool at L1 Read more Dan U Infrastructure Engineer Enterprise * 1 THE LATEST FROM LAKESIDE blog post Make EUX the Center of Your Digital Transformation Strategy white-paper A Look Inside the Digital Experience Cloud webinar Realizing XLAs: How IT Can Use End-User Experience to Define Success for Service Providers video Close the Digital Divide with the Digital Experience Cloud READY TO DELIVER AN INCREDIBLE DIGITAL EMPLOYEE EXPERIENCE? * * * * * * * Country Select...United StatesUnited KingdomAfghanistanAland IslandsAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatuis, and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBruneiBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaChinese TaipeiChristmas IslandsCocos (Keeling) IslandsColombiaComorosCongoCook IslandsCosta RicaCote d'IvoireCroatiaCubaCuraçaoCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFalkland Islands (Malvinas)Faroe IslandsFijiFinlandFranceFrench GuianaFrench PolynesiaFrench Southern TerritoriesGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuadeloupeGuamGuatemalaGuernseyGuineaGuinea-BissauGuyanaHaitiHeard Island and McDonald IslandsHoly See (Vatican City State)HondurasHong KongHungaryIcelandIndiaIndonesiaIranIraqIrelandIsle of ManIsraelItalyJamaicaJapanJerseyJordanKazakhstanKenyaKiribatiKorea, Democratic People's Republic ofKorea, Republic ofKosovoKuwaitKyrgyzstanLao People's Democratic RepublicLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacaoMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMarshall IslandsMartiniqueMauritaniaMauritiusMayotteMexicoMicronesia Federated States ofMoldovaMonacoMongoliaMontenegroMonteserratMoroccoMozambiqueMyanmarNamibiaNauruNepalNetherlandsNetherlands AntillesNew CaledoniaNew ZealandNicaraguaNigerNigeriaNiueNorfolk IslandNorthern Mariana IslandsNorwayOmanPakistanPalauPalestinian Territory, OccupiedPanamaPapua New GuineaParaguayPeruPhilippinesPitcairnPolandPortugalPuerto RicoQatarReunionRomaniaRussian FederationRwandaSaint BarthélemySaint Helena, Ascension and Tristan da CunhaSaint Kitts and NevisSaint LuciaSaint Martin (French)Saint Pierre and MiquelonSaint Vincent and the GrenadinesSamoaSan MarinoSao Tome and PrincipeSaudi ArabiaSenegalSerbiaSeychellesSierra LeoneSingaporeSint Maarten (Dutch)SlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth Georgia and South Sandwich IslandsSouth SudanSpainSri LankaSudanSurinameSvalbard and Jan MayenSwazilandSwedenSwitzerlandSyrian Arab RepublicTajikistanTanzaniaThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited States Minor Outlying IslandsUruguayUzbekistanVanuatuVenezuelaVietnamVirgin Islands, BritishVirgin Islands, U.S.Wallis and FutunaWestern SaharaYemenZambiaZimbabwePlease select country * How can we help today? 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