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CUSTOMER SERVICE


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endorse and is not responsible for the content, links, privacy policy, or
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YOU ARE LEAVING THE WELLS FARGO WEBSITE

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control. Wells Fargo has provided this link for your convenience, but does not
endorse and is not responsible for the content, links, privacy policy, or
security policy of this website.




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YOU ARE LEAVING THE WELLS FARGO WEBSITE

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control. Wells Fargo has provided this link for your convenience, but does not
endorse and is not responsible for the content, links, privacy policy, or
security policy of this website.




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TOP QUESTIONS


HOW DO I CREATE A NEW PASSWORD OR FIND MY USERNAME?

You can change your password or find your username online, or see our FAQs for
more information.


HOW DO I PLACE STOP PAYMENT ON A CHECK OR PRE-AUTHORIZED PAYMENT (ACH AUTOMATED
CLEARING HOUSE) ITEM?

You can place new and manage existing stop payments by signing on to the Wells
Fargo Mobile® appFootnote 11 or Online.

 * To do so, access Manage Accounts through the Accounts tab using Stop Future
   Payment for pre-authorized ACH payments or Stop a Check for paper checks.
 * You can also place new and manage existing stop payments by calling us at
   1-800-TO-WELLS (1-800-869-3557) or speaking to a banker at any Wells Fargo
   branch.
 * The stop payment will remain in effect for six months for checks and
   indefinitely for ACH items. 
 * For pre-authorized ACH payments, we recommend you also contact the merchant
   directly to revoke your authorization for these payments, as placing a Stop
   Payment doesn’t release you from your contractual obligations.

Note: For stop payments on recurring debit card transactions call us at
1-800-TO-WELLS (1-800-869-3557) or speak to a banker at any Wells Fargo branch.


IS THERE A FEE FOR ZELLE®?

Wells Fargo does not charge a fee to send or receive money with Zelle®. However,
when using Zelle® on a mobile device, your mobile carrier’s message and data
rates may apply.Footnote 22 Account fees (e.g., monthly service, overdraft) may
apply to Wells Fargo account(s) with which you use Zelle®.


HOW DO I FIND MY ROUTING AND ACCOUNT NUMBERS?

We can help you find both your routing numbers and account numbers.


HOW DO I REPORT SUSPECTED FRAUD?

If you suspect fraud on your account or you lost your ATM or credit card,
contact us immediately.


CUSTOMER SERVICE SUPPORT TOPICS

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CALIFORNIA CONSUMER PRIVACY ACT

Your privacy matters. Learn about the personal information we collect and how to
make a data request.

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SOCIAL CARE

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1.

Availability may be affected by your mobile carrier's coverage area. Your mobile
carrier's message and data rates may apply.

2.

Enrollment with Zelle® through Wells Fargo Online® or Wells Fargo Business
Online® is required. Terms and conditions apply. U.S. checking or savings
account required to use Zelle®. Transactions between enrolled users typically
occur in minutes. For your protection, Zelle® should only be used for sending
money to friends, family, or others you trust. Neither Wells Fargo nor Zelle®
offers purchase protection for payments made with Zelle® - for example, if you
do not receive the item you paid for or the item is not described or as you
expected. The Request feature within Zelle® is only available through Wells
Fargo using a smartphone. Payment requests to persons not already enrolled with
Zelle® must be sent to an email address. To send or receive money with a small
business, both parties must be enrolled with Zelle® directly through their
financial institution’s online or mobile banking experience. For more
information, view the Zelle® Transfer Service Addendum to the Wells Fargo Online
Access Agreement. Your mobile carrier's message and data rates may apply.
Account fees (e.g., monthly service, overdraft) may apply to Wells Fargo
account(s) with which you use Zelle®.

Investment and Insurance Products are:
 * Not Insured by the FDIC or Any Federal Government Agency
 * Not a Deposit or Other Obligation of, or Guaranteed by, the Bank or Any Bank
   Affiliate
 * Subject to Investment Risks, Including Possible Loss of the Principal Amount
   Invested

Investment products and services are offered through Wells Fargo Advisors. Wells
Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC (WFCS)
and Wells Fargo Advisors Financial Network, LLC, Members SIPCOpens Dialog,
separate registered broker-dealers and non-bank affiliates of Wells Fargo &
Company.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services,
LLC and are used herein under license.

Deposit products offered by Wells Fargo Bank, N.A. Member FDIC.

PM-03252025-5973533.1.1

LRC-0923


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