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Interactive – The Power of Communication

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 * Features
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   * About Us
   * Success Stories
   * Interactive in the News
   * Contact Us
 * The Inventor of Email™
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Try Interactive For Free
 * Home
 * Features
 * Pricing
 * Company
   * About Us
   * Success Stories
   * Interactive in the News
   * Contact Us
 * The Inventor of Email™
 * Login

Try Interactive For Free

INTERACTIVE

The Power of Conversation




STARTING IN 1993, INTERACTIVE PIONEERED INTELLIGENT EMAIL MANAGEMENT FOR
SERVICE, SALES AND MARKETING FOR SUCH COMPANIES AS:

Previous
Next

Today, the focus is on bringing this same AI technology to small and medium
businesses to increase their revenues, keep and grow customers, while bringing
great efficiency to their communications efforts.


INTERACTIVE FOR INTEGRATED EMAIL AND SOCIAL MEDIA: MARKETING, CUSTOMER SERVICE
AND SALES

Email is ultimately the media that converts your followers, friends and
prospects who write to you on FaceBook, LinkedIn, Twitter, your Website, etc. to
customers. Interactive provides a single platform for integrating all those
inbound customer interactions. At Interactive, we support our customers through
both education and technology. We enable you to learn email best practises, by
sharing our experience since 1993 in helping big brands who used their business
email to get, keep and grow customers. The Interactive platform also supports
email monitoring and many other ways to tap into email intelligence. Using
Interactive, you can do email tracking and assessment of email and social media
for reputation management, conduct email surveys and generate detailed email
reporting. We also include a powerful email marketing module to enable you to
proactively send marketing campaigns. Most importantly, all of this is delivered
in an easy-to-use interface, so whether your organization is small or large, you
can start today.

Interactive Features


HOW SMART SOFTWARE READS, ANALYZES, ROUTES AND RESPONDS




INTERACTIVE IN THE NEWS




THE FUTURE OF EMAIL BY DR. V.A. SHIVA AYYADURAI

Email, the system I invented in 1978, while a 14-year-old boy, to enable
collaboration and communication among office workers at a small medical college
in Newark, NJ, has now become the center of many controversies. For their 125th
Anniversary issue, The Wall Street Journal commissioned me as email’s inventor
to write a brief essay entitled The Future of Email. That article shared what
email really is and where email is heading. More recently, The New York Times
interviewed me to comment on Hillary Clinton’s use of personal email server to
manage classified U.S. government communications. In that article, I shared that
the use of a personal email server was extraordinary, wrong and clearly a
well-planned strategy by Ms. Clinton to deny the American public’s rightful
access to communications that were government property. This book is a
much-needed expansion of those thoughts and comments to provide you important
insights to where email is going and why you as citizens must take action to
protect this important medium, which has been subverted by vested interests

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INTERACTIVE IN THE NEWS

Slide 1


COMPUTERWORLD

Calvin Klein is using Interactive to implement a $10 million internet
advertising campaign for its unisex CK One perfume.

Read more...
Slide 2


FAST COMPANY

Shiva and his colleagues have created Interactive – software that uses advanced
pattern-recognition technology to read, store, classify, and log incoming
messages.

Read more...
Slide 3


THE WALL STREET JOURNAL

Send an Email to your senator, and there is a growing likelihood that it will
first be read by a computer system called Interactive.

Read more...






THE EMAIL REVOLUTION BY DR. V.A. SHIVA AYYADURAI

The Email Revolution traces the story behind one of the most important
innovations of the last century – and how companies can use it to strengthen
their relationships with customers. In 1978, fourteen-year-old technology
prodigy VA Shiva Ayyadurai invented email. He would go on to win the White House
competition for filtering email for the Clinton administration and then to
create email management software for companies like Nike, AT&T, Procter &
Gamble, and JCPenney. He discovered that email offered a unique opportunity to
mine data and build relationships with customers – an opportunity of which many
organizations were failing to take advantage.

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HISTORIC & RELEVANT LESSONS FROM MAJOR BRANDS ON HOW INTERACTIVE CAN HELP YOUR
BUSINESS.

Slide 1


BUILDING A TRUSTED BRAND THROUGH SECURE EMAIL

Citibank, financial institution, and Cookie Jar, a children’s entertainment
company, both recognized the value of making it safe for customers. Their extra
efforts created a feeling of trust and care.

Slide 2


A COMPLAINT IS A GIFT

Hilton and QVC knew one thing: handle email complaints right the first time
around. They saved money, and ended up getting more business from complaining
customers.

Slide 3


A COMPLAINT IS A GIFT

Hilton and QVC knew one thing: handle email complaints right the first time
around. They saved money, and ended up getting more business from complaining
customers.

Slide 4


WATCH WHAT YOU WRITE

With email, unlike phone calls, making false promises can be devastating. By
using email monitoring, American Express and Allstate protected their brands and
stopped problems way ahead of time.

Slide 5


WATCH WHAT YOU WRITE

With email, unlike phone calls, making false promises can be devastating. By
using email monitoring, American Express and Allstate protected their brands and
stopped problems way ahead of time.

Slide 6


THE ART OF EMAIL

The Guggenheim mastered email to build membership and relationships that serve
as a model for arts and nonprofits.

Slide 7


BRAND INTIMACY: NIKE AND CALVIN KLEIN STYLE

By integrating email with broadcast advertising, Nike and Calvin Klein created a
new type of brand intimacy with millions overnight. That was revolutionary!

Slide 8


BRAND INTIMACY: NIKE AND CALVIN KLEIN STYLE

By integrating email with broadcast advertising, Nike and Calvin Klein created a
new type of brand intimacy with millions overnight. That was revolutionary!

Slide 9


P&G GOES NEIGHBOR TO NEIGHBOR

P&G did a brilliant take on email. They used email to build participatory and
neighborly relations, one at a time, pioneering brand understanding in a
completely new way.

Slide 10


UNILEVER MAKES IT PERSONAL

Skin and email are both personal. Email allowed Unilever to distinguish their
brand as being highly personalized—delivering the right product for the right
skin.

Slide 11


BUILDING A TRUSTED BRAND THROUGH SECURE EMAIL

Citibank, financial institution, and Cookie Jar, a children’s entertainment
company, both recognized the value of making it safe for customers. Their extra
efforts created a feeling of trust and care.







FREE GUIDE – THE POWER OF EMAIL

Get this FREE Guide – The Power of Email written by Dr. V.A. Shiva Ayyadurai,
the Inventor of Email. Learn to Use the Power of Email to Convert Friends and
Followers to Customers. Learn from the expert:

 * What IS Email?
 * Email vs. Social Media
 * The 10 Commandments of Email

Get Your Free Copy Now!

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