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support.fhiworks.com Open in urlscan Pro
50.17.47.47  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://support.fhiworks.com/
Effective URL: https://support.fhiworks.com/support/home
Submission: On January 11 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 21 HTTP transactions. The main IP is 50.17.47.47, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.fhiworks.com.
TLS certificate: Issued by R3 on January 11th 2024. Valid for: 3 months.
This is the only time support.fhiworks.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 4 50.17.47.47 14618 (AMAZON-AES)
9 18.155.145.17 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 18.155.145.46 16509 (AMAZON-02)
1 18.66.112.115 16509 (AMAZON-02)
2 2 54.81.65.143 14618 (AMAZON-AES)
2 52.85.92.60 16509 (AMAZON-02)
2 2a00:1450:400... 15169 (GOOGLE)
2 23.21.235.16 14618 (AMAZON-AES)
21 8
4    50.17.47.47 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-50-17-47-47.compute-1.amazonaws.com
support.fhiworks.com
9    18.155.145.17 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-155-145-17.ham50.r.cloudfront.net
assets3.freshservice.com
assets1.freshservice.com
assets5.freshservice.com
assets7.freshservice.com
assets8.freshservice.com
assets4.freshservice.com
1    2a00:1450:4001:831::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
1    18.155.145.46 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-155-145-46.ham50.r.cloudfront.net
fe-perf-assets.freshworks.com
1    18.66.112.115 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-112-115.fra56.r.cloudfront.net
assets10.freshservice.com
2    54.81.65.143 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-81-65-143.compute-1.amazonaws.com
attachment.freshservice.com
2    52.85.92.60 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-85-92-60.ham50.r.cloudfront.net
fhihelpdesk.attachments.freshservice.com
2    2a00:1450:4001:812::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
2    23.21.235.16 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-23-21-235-16.compute-1.amazonaws.com
rum.haystack.es
Apex Domain
Subdomains		 Transfer
14 freshservice.com
assets3.freshservice.com — Cisco Umbrella Rank: 143823
assets1.freshservice.com — Cisco Umbrella Rank: 143015
assets5.freshservice.com — Cisco Umbrella Rank: 142664
assets7.freshservice.com — Cisco Umbrella Rank: 142846
assets10.freshservice.com — Cisco Umbrella Rank: 142845
assets8.freshservice.com — Cisco Umbrella Rank: 142329
attachment.freshservice.com — Cisco Umbrella Rank: 179124
fhihelpdesk.attachments.freshservice.com
assets4.freshservice.com — Cisco Umbrella Rank: 141346
742 KB
4 fhiworks.com
support.fhiworks.com
140 KB
2 haystack.es
rum.haystack.es — Cisco Umbrella Rank: 67368
2 gstatic.com
fonts.gstatic.com
31 KB
1 freshworks.com
fe-perf-assets.freshworks.com — Cisco Umbrella Rank: 216236
71 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 115
1 KB
21 6
Domain Requested by
4 support.fhiworks.com 1 redirects support.fhiworks.com
3 assets3.freshservice.com support.fhiworks.com
2 rum.haystack.es fe-perf-assets.freshworks.com
2 fonts.gstatic.com fonts.googleapis.com
2 fhihelpdesk.attachments.freshservice.com support.fhiworks.com
2 attachment.freshservice.com 2 redirects
2 assets1.freshservice.com support.fhiworks.com
1 assets4.freshservice.com assets7.freshservice.com
1 assets8.freshservice.com support.fhiworks.com
1 assets10.freshservice.com support.fhiworks.com
1 fe-perf-assets.freshworks.com support.fhiworks.com
1 assets7.freshservice.com support.fhiworks.com
1 assets5.freshservice.com support.fhiworks.com
1 fonts.googleapis.com support.fhiworks.com
21 14

This site contains no links.

Subject Issuer Validity Valid
support.fhiworks.com
R3		 2024-01-11 -
2024-04-10		 3 months crt.sh
*.freshservice.com
Amazon RSA 2048 M01		 2023-09-22 -
2024-10-20		 a year crt.sh
upload.video.google.com
GTS CA 1C3		 2023-12-11 -
2024-03-04		 3 months crt.sh
*.freshworks.com
Amazon RSA 2048 M01		 2023-07-15 -
2024-08-12		 a year crt.sh
*.gstatic.com
GTS CA 1C3		 2023-12-11 -
2024-03-04		 3 months crt.sh
rum.haystack.es
Amazon RSA 2048 M02		 2023-02-21 -
2024-03-21		 a year crt.sh

This page contains 1 frames:

Primary Page: https://support.fhiworks.com/support/home
Frame ID: B6715BD7EB1DD96923175C043F1DEAEB
Requests: 20 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : FHI Service Desk

Page URL History Show full URLs

  1. https://support.fhiworks.com/ HTTP 302
    https://support.fhiworks.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

21
Requests

90 %
HTTPS

22 %
IPv6

6
Domains

14
Subdomains

8
IPs

2
Countries

983 kB
Transfer

3264 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.fhiworks.com/ HTTP 302
    https://support.fhiworks.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 11
  • https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjMwMDIxODQ4MTcsImRvbWFpbiI6ImZoaWhlbHBkZXNrLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.hUbtfn-2REp8I072yGzULXiFg1pdda2J-QPAbwUMMYo HTTP 302
  • https://fhihelpdesk.attachments.freshservice.com/data/helpdesk/attachments/production/23002184817/original/FHI-100%20Pallet%20Logo%20%28No%20R%29%20%28Transparent%20Background%29%20%5B05.24.17%5D-LR_yellow-on-black.png?Expires=1704982439&Signature=IYtee8WUl551mZIBHFFJG733pXqNRF61KpgEJdAeW0ksZkcUkF5WHHHLPlzqZhAGBO2BH4HfYZNVFGa1B1p5iAkR0Yv-BNAjiEjwCvrB2ZpCq2O~jgZOBPG4wtKtmcFJPieFyBZIZgrikioilpDXiABSDgyPb99-iR10dXDSbyLY0L400gqMgeHOvrrSPVYGYkh2dB8Bm-S8NDQ0FHIjsJQdT-8R0Ho-gyAucHq4aeC4YlVMHlb9t9VKQeAxSZUwuxcZIbqfWSfLmER9MxnGOyRdLYjNMEOK5D83yHcbDYwp6TDV6Vbr2MXVbOkW7X7DCMqYSoxZOXpPagF7IPMgEA__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ
Request Chain 14
  • https://attachment.freshservice.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjMwMDIxODQ3OTYsImRvbWFpbiI6ImZoaWhlbHBkZXNrLmZyZXNoc2VydmljZS5jb20iLCJ0eXBlIjoxfQ.8W-wWzy-JF17mvQ5AuNAR6-Z2DPR-fkj-B2uKSTOxeE HTTP 302
  • https://fhihelpdesk.attachments.freshservice.com/data/helpdesk/attachments/production/23002184796/original/About%20Page%20Team.jpg?Expires=1704982439&Signature=Z5XfXFcyLaW3Vy-TT7KO9xbOsRsl13ZP91YrsM08S601yJNNgM0p~DP8NQMELJD3dw5iJi5UOAhTV648n76Y5YqDjBiSiCixEFsfG~AuXV-7946OhF~ZgHfs2MPXxLVb0Sur31Ix9Y9-QWWml-0z9AEvAyb6dOLEXUqmUei-SMI3AxFihfUOoNUmULDjJQBOIXkO7BenTzh6ftz2b4vPTLoANtrij9FxoeabAlKG1yvbTRUs3Kv0FdKR2q1KCvQLsAG-l8h3-nKvnDIGwiYbowTFr0GBiC3ClCWKVsCMOksrv30J-BYu6d-IS5-Y8IZ5pMcRIv8KLB31-acAYlcY3Q__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ

21 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
support.fhiworks.com/support/
Redirect Chain
  • https://support.fhiworks.com/
  • https://support.fhiworks.com/support/home
117 KB
33 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.fhiworks.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
50.17.47.47 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-50-17-47-47.compute-1.amazonaws.com
Software
fwe /
Resource Hash
9868346c8cf7f699697f397acc68a07a4d076f273f912d685a1de3d35e0a967b
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, no-store
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Thu, 11 Jan 2024 14:11:58 GMT
etag
W/"9868346c8cf7f699697f397acc68a07a"
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
104
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
true
x-permitted-cross-domain-policies
none
x-ratelimit-remaining
499
x-ratelimit-total
500
x-ratelimit-used-currentrequest
1
x-request-id
f8b3e78e-a3c5-41cd-9d03-6850a5585927
x-runtime
0.093433
x-trace-id
00-730997e23eb42df5b27383f1379bf216-2b2ec3cba28d8693-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store
content-type
text/html; charset=utf-8
date
Thu, 11 Jan 2024 14:11:58 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://support.fhiworks.com/support/home
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
referrer-policy
strict-origin-when-cross-origin
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-download-options
noopen
x-envoy-upstream-service-time
18
x-frame-options
SAMEORIGIN
x-permitted-cross-domain-policies
none
x-request-id
9bd4c0ce-e5fd-97c6-967c-b587e599e5dd
x-runtime
0.013564
x-trace-id
00-8d3fa14375b816bd0e09d397a751cdb2-b07ecfe01e116b4a-01
x-xss-protection
1; mode=block
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets3.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets3.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: support.fhiworks.com
URL: https://support.fhiworks.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.155.145.17 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-155-145-17.ham50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.fhiworks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

date
Thu, 27 Jul 2023 07:41:54 GMT
x-amz-version-id
bTg_8tQj0ltzRpVjOmuzOT_PUTPs0qXD
content-encoding
gzip
via
1.1 399ffc13c3a0a5ca1267f11945c26a4a.cloudfront.net (CloudFront)
x-amz-cf-pop
HAM50-P1
age
14538605
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
last-modified
Fri, 19 Nov 2021 08:58:04 GMT
server
AmazonS3
etag
W/"2ec07a935c2a4197981dd0f586028437"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=31557600
x-amz-cf-id
zsDrtABaI-CXYrP9GV7c-JqT06BUWlH7kXvXsHs-POEE1ElzTRoRTg==
expires
Sat, 19 Nov 2022 14:58:03 GMT
en-portal-5d5bd68ee8d15533f3ba8c32c4b73f5700ce879cea81b43b8a004eb478bfa0f3.js
assets1.freshservice.com/assets/cdn/i18n/ 		56 KB
16 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets1.freshservice.com/assets/cdn/i18n/en-portal-5d5bd68ee8d15533f3ba8c32c4b73f5700ce879cea81b43b8a004eb478bfa0f3.js
Requested by
Host: support.fhiworks.com
URL: https://support.fhiworks.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.155.145.17 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-155-145-17.ham50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
5d5bd68ee8d15533f3ba8c32c4b73f5700ce879cea81b43b8a004eb478bfa0f3

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.fhiworks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

date
Thu, 21 Dec 2023 10:28:04 GMT
content-encoding
gzip
via
1.1 c4d787a1103a5c1f813ed02541260b4a.cloudfront.net (CloudFront)
x-amz-version-id
9xOfqYwIL6JwgD7DMQ4keNMBSLekZC0K
x-amz-cf-pop
HAM50-P1
age
1827835
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
15674
last-modified
Thu, 21 Dec 2023 08:40:30 GMT
server
AmazonS3
etag
"5958fd99327428e445e9320baf1d85f0"
content-type
application/javascript
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
AEJ04BYY_ZPHBzYqT9yaOXI3f1esN4h6yfaEiiNsPXrSKpylhGpACQ==
expires
Fri, 20 Dec 2024 14:40:29 GMT
theme.css
support.fhiworks.com/support_v2/ 		666 KB
101 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.fhiworks.com/support_v2/theme.css?v=FS021699649381
Requested by
Host: support.fhiworks.com
URL: https://support.fhiworks.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
50.17.47.47 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-50-17-47-47.compute-1.amazonaws.com
Software
fwe /
Resource Hash
a276d2253f1893a29cfb8192b3aa7c821d69c65f894a7be13655f8a80809851f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.fhiworks.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

date
Thu, 11 Jan 2024 14:11:58 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
content-encoding
gzip
x-permitted-cross-domain-policies
none
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
status
200 OK
x-envoy-upstream-service-time
40
x-xss-protection
1; mode=block
x-request-id
9f15ab2a-a099-45d6-bd2e-52ba676959fe
x-trace-id
00-eb9ef3472bc00c10bd847a7ac0e4f8e3-6804a5f848edd93f-00
x-runtime
0.031762
referrer-policy
strict-origin-when-cross-origin
server
fwe
etag
W/"a276d2253f1893a29cfb8192b3aa7c82"
x-download-options
noopen
x-frame-options
SAMEORIGIN
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
content-type
text/css; charset=utf-8
cache-control
max-age=5259492, public
csat-response-e8a11eea49be2ffdcb3d7ae69d619f19604c13e86bd35656e4d949a9386110e1.css
assets3.freshservice.com/assets/cdn/ 		37 KB
7 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets3.freshservice.com/assets/cdn/csat-response-e8a11eea49be2ffdcb3d7ae69d619f19604c13e86bd35656e4d949a9386110e1.css
Requested by
Host: support.fhiworks.com
URL: https://support.fhiworks.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.155.145.17 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-155-145-17.ham50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
e8a11eea49be2ffdcb3d7ae69d619f19604c13e86bd35656e4d949a9386110e1

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.fhiworks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

date
Mon, 08 Jan 2024 14:38:32 GMT
content-encoding
gzip
via
1.1 399ffc13c3a0a5ca1267f11945c26a4a.cloudfront.net (CloudFront)
x-amz-version-id
fKp.DdUyrtnCTr87F2vNynGFKG34vZ5.
x-amz-cf-pop
HAM50-P1
age
257607
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
6853
last-modified
Thu, 04 Jan 2024 08:10:37 GMT
server
AmazonS3
etag
"edfa970d219c66cf8900387764c831b2"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
3TGVnWZag48OReXVonfBC6kVCkDu-KJgm1BPg8ybBftjhQaGMJ73AA==
expires
Fri, 03 Jan 2025 14:10:36 GMT
css2
fonts.googleapis.com/ 		7 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Requested by
Host: support.fhiworks.com
URL: https://support.fhiworks.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
d5e4168c549beeeb7946e688c11e8ebec9ae7d2d53fd20a1992660551b7b3668
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.fhiworks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
date
Thu, 11 Jan 2024 14:11:58 GMT
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection
0
last-modified
Thu, 11 Jan 2024 12:50:57 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
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Redirect Chain
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  • https://fhihelpdesk.attachments.freshservice.com/data/helpdesk/attachments/production/23002184796/original/About%20Page%20Team.jpg?Expires=1704982439&Signature=Z5XfXFcyLaW3Vy-TT7KO9xbOsRsl13ZP91Yrs...
235 KB
235 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://fhihelpdesk.attachments.freshservice.com/data/helpdesk/attachments/production/23002184796/original/About%20Page%20Team.jpg?Expires=1704982439&Signature=Z5XfXFcyLaW3Vy-TT7KO9xbOsRsl13ZP91YrsM08S601yJNNgM0p~DP8NQMELJD3dw5iJi5UOAhTV648n76Y5YqDjBiSiCixEFsfG~AuXV-7946OhF~ZgHfs2MPXxLVb0Sur31Ix9Y9-QWWml-0z9AEvAyb6dOLEXUqmUei-SMI3AxFihfUOoNUmULDjJQBOIXkO7BenTzh6ftz2b4vPTLoANtrij9FxoeabAlKG1yvbTRUs3Kv0FdKR2q1KCvQLsAG-l8h3-nKvnDIGwiYbowTFr0GBiC3ClCWKVsCMOksrv30J-BYu6d-IS5-Y8IZ5pMcRIv8KLB31-acAYlcY3Q__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ
Requested by
Host: support.fhiworks.com
URL: https://support.fhiworks.com/support/home
Protocol
H2
Server
52.85.92.60 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-85-92-60.ham50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
d260208e03d60a2682bfa02856274991fba375a7bb602c67e3c5544db7ca70cc

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.fhiworks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

date
Thu, 11 Jan 2024 14:12:01 GMT
x-amz-version-id
TF2Hfh8oMAJ4ajTUfIVf_NVKdMqBQixl
via
1.1 cfd67353680316557643ad146b46d046.cloudfront.net (CloudFront)
last-modified
Thu, 28 Sep 2023 18:57:02 GMT
server
AmazonS3
x-amz-cf-pop
HAM50-C1
etag
"9cbbb401d723b223555c1d05992545d0"
x-amz-server-side-encryption
AES256
x-cache
Miss from cloudfront
content-type
image/jpeg
x-amz-replication-status
COMPLETED
accept-ranges
bytes
content-length
240333
x-amz-cf-id
eaZqyJqZrITyUyrpbwqbuZ-ZQiBRqfk2IUM9nNXbNaiVvL4wPYJsaQ==

Redirect headers

date
Thu, 11 Jan 2024 14:11:59 GMT
x-content-type-options
nosniff
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
x-permitted-cross-domain-policies
none
status
302 Found
x-envoy-upstream-service-time
22
x-xss-protection
1; mode=block
x-request-id
0a901f21-415d-4b04-9db6-a48fdc3135f6
x-trace-id
00-ac5838d04bb258e9897c97ac65521e65-1abc3bcb6f5cbe06-00
pragma
no-cache
x-runtime
0.016425
referrer-policy
strict-origin-when-cross-origin
server
fwe
x-download-options
noopen
x-frame-options
SAMEORIGIN
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
content-type
text/html; charset=utf-8
location
https://fhihelpdesk.attachments.freshservice.com/data/helpdesk/attachments/production/23002184796/original/About%20Page%20Team.jpg?Expires=1704982439&Signature=Z5XfXFcyLaW3Vy-TT7KO9xbOsRsl13ZP91YrsM08S601yJNNgM0p~DP8NQMELJD3dw5iJi5UOAhTV648n76Y5YqDjBiSiCixEFsfG~AuXV-7946OhF~ZgHfs2MPXxLVb0Sur31Ix9Y9-QWWml-0z9AEvAyb6dOLEXUqmUei-SMI3AxFihfUOoNUmULDjJQBOIXkO7BenTzh6ftz2b4vPTLoANtrij9FxoeabAlKG1yvbTRUs3Kv0FdKR2q1KCvQLsAG-l8h3-nKvnDIGwiYbowTFr0GBiC3ClCWKVsCMOksrv30J-BYu6d-IS5-Y8IZ5pMcRIv8KLB31-acAYlcY3Q__&Key-Pair-Id=APKAIPHBXWY2KT5RCMPQ
cache-control
no-cache, no-store
expires
Fri, 01 Jan 1990 00:00:00 GMT
KFOlCnqEu92Fr1MmWUlfBBc4.woff2
fonts.gstatic.com/s/roboto/v30/ 		15 KB
16 KB 		Font
General
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Full URL
https://fonts.gstatic.com/s/roboto/v30/KFOlCnqEu92Fr1MmWUlfBBc4.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:812::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
f5aebdfea35d1e7656ef4acc5db1f243209755ae3300943ef8fc6280f363c860
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://support.fhiworks.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

date
Fri, 05 Jan 2024 16:39:21 GMT
x-content-type-options
nosniff
age
509558
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
15860
x-xss-protection
0
last-modified
Wed, 11 May 2022 19:24:42 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Sat, 04 Jan 2025 16:39:21 GMT
glyphs-portal_69ccd204c66ace88b11c5ffefc84fe10.woff2
support.fhiworks.com/assets/portal_v2/ 		5 KB
5 KB 		Font
General
Check archive.org
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Full URL
https://support.fhiworks.com/assets/portal_v2/glyphs-portal_69ccd204c66ace88b11c5ffefc84fe10.woff2
Requested by
Host: support.fhiworks.com
URL: https://support.fhiworks.com/support_v2/theme.css?v=FS021699649381
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
50.17.47.47 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-50-17-47-47.compute-1.amazonaws.com
Software
fwe /
Resource Hash
0fbca37a76325f8eb108933b85ead83e850b39e2881cb362160da564167f7fdf

Request headers

Referer
https://support.fhiworks.com/support_v2/theme.css?v=FS021699649381
Origin
https://support.fhiworks.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

x-trace-id
00-75a96890f0607b2527a1ab2eff9c7b43-bbcb4477bda5ee45-01
date
Thu, 11 Jan 2024 14:11:59 GMT
last-modified
Wed, 10 Jan 2024 09:31:06 GMT
nel
{ "report_to": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true}
server
fwe
etag
"659e63da-13a4"
report-to
{ "group": "nel-endpoint-freshservice", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshservice"}]}
content-type
application/octet-stream
cache-control
max-age=315360000
x-envoy-upstream-service-time
2
accept-ranges
bytes
content-length
5028
x-request-id
b03dd05a-30be-9e54-bfcf-17ef774c0a85
expires
Sun, 08 Jan 2034 14:11:59 GMT
KFOmCnqEu92Fr1Mu4mxK.woff2
fonts.gstatic.com/s/roboto/v30/ 		15 KB
16 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/roboto/v30/KFOmCnqEu92Fr1Mu4mxK.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:812::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
f6734f8177112c0839b961f96d813fcb189d81b60e96c33278c1983b6f419615
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://support.fhiworks.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

date
Tue, 09 Jan 2024 08:47:28 GMT
x-content-type-options
nosniff
age
192271
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
15744
x-xss-protection
0
last-modified
Wed, 11 May 2022 19:24:48 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Wed, 08 Jan 2025 08:47:28 GMT
analytics
rum.haystack.es/freshservice/ 		0
0 		Fetch
General
Check archive.org
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Full URL
https://rum.haystack.es/freshservice/analytics
Requested by
Host: fe-perf-assets.freshworks.com
URL: https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.5.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
23.21.235.16 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-23-21-235-16.compute-1.amazonaws.com
Software
fwe /
Resource Hash

Request headers

Referer
https://support.fhiworks.com/
x-auth-token
eb1e72921be822802ec8465f4fabd13b
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36
Content-type
application/json

Response headers

x-trace-id
00-d687c93a24cf595edfd525227b005866-22377ac8d24fdf16-00
date
Thu, 11 Jan 2024 14:12:00 GMT
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
x-ratelimit-total
65000
server
fwe
vary
Origin
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
x-fw-ratelimiting-managed
true
access-control-allow-origin
https://support.fhiworks.com
x-ratelimit-used-currentrequest
1
x-ratelimit-remaining
48534
access-control-allow-credentials
true
x-envoy-upstream-service-time
1
x-request-id
071b0cef-d8ac-48fd-9490-4cdcf6872182
analytics
rum.haystack.es/freshservice/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
23.21.235.16 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-23-21-235-16.compute-1.amazonaws.com
Software
fwe /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
content-type,x-auth-token
Access-Control-Request-Method
POST
Origin
https://support.fhiworks.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.216 Safari/537.36

Response headers

access-control-allow-credentials
true
access-control-allow-headers
X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
access-control-allow-methods
OPTIONS,POST
access-control-allow-origin
https://support.fhiworks.com
access-control-max-age
1800
content-length
0
date
Thu, 11 Jan 2024 14:12:00 GMT
nel
{ "report_to": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-sherlock", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/sherlock"}]}
server
fwe
x-envoy-upstream-service-time
2
x-fw-ratelimiting-managed
true
x-ratelimit-remaining
48566
x-ratelimit-total
65000
x-ratelimit-used-currentrequest
1
x-request-id
69045f21-b748-48d5-8682-5e4deaf9cab0
x-trace-id
00-5ad7dc6dfce7e4510dcce731a0af399f-399123307e8a3043-00

Verdicts & Comments Add Verdict or Comment

242 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| documentPictureInPicture object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations undefined| USER_INFO object| PORTAL object| FEATURES object| TEMP_FLAGS object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH undefined| IRIS_DATA object| EOB_EOF_DATA object| DATE_FORMATS object| NOTIFICATIONS_DATA string| TICKET_SITE_KEY object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN string| CSAT_RESPONSE_CDN string| ITIL_ASSET_ASSOCIATION_CDN object| UTIL_DATA object| CUSTOM_PAGES boolean| isPortalDesignerEnabled number| HTTP_STATUS string| API_V2_PATH object| SIGNUP function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| redirectToV1Layout function| redirectToAgentPortal function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| detachUserAssetsTabEvent function| ServiceRequestCatalog function| serviceRequest function| clearBusinessRules function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| frameLocationLFOptions function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| addSwitchPortalMenuEvent function| escapeHtml function| moveArrayElement function| uuid function| findValueFromPath function| customTranslate function| isCardVisible function| toISOString function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail function| showNumFieldErrorMessage function| iFrameRequest object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky object| AppMenu function| FSModal function| FsPageless object| DEFAULT_TOOLTIP_CONFIG function| FsTooltip function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| SideModal object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| initialCardsArray object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY string| ATTACHMENT_LIMIT_INFO object| EMAIL_REGEX object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| APPROVALS_STATUSES object| APPROVAL_TYPES object| PAGINATE_CALLBACKS number| MINI_PARA_CHAR_LIMIT object| WORKSPACE_IDS object| SR_TYPES object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router boolean| FWAnalyticsSequentialPageLoad undefined| announcementCtx function| approvalList object| CHANGE_SORT function| changeList object| TICKET_SORT function| ticketList function| incidentDynamicSections function| requesterFieldBuilder function| serviceRequestUpdate function| InitiateAddPeople function| ticketExport object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm object| businessRulesFormValidator undefined| loader undefined| workspaceId function| ticketUpdate undefined| LOCATIONS function| getParams function| unescapeHTMLEntities object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| CcFieldUtils object| FSEVENTS object| DEFAULT_EVENT_OPTS boolean| n object| DateUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES number| version string| _partial object| PortalFormBuilder function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| ALL_CARDS object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper function| ExtRequestedForLookup object| analyticsCollectorConfig object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| FW_RUM_SSR_ADAPTER string| href string| pathname object| fsCryptoJS

3 Cookies

Domain/Path Name / Value
support.fhiworks.com/ Name: _x_m
Value: x_m
support.fhiworks.com/ Name: _x_d
Value: x_3
support.fhiworks.com/ Name: _itildesk_session
Value: eVAzMXJOOHQyTEJHa2hTdGRZUXZKcUlsRTR1TThrcUZvUFBmRnJGcVAxRUd6ZElON1hnTTRMSGptYUdZbVY4dEZpNWJkOXNSLzNJbWRGc2dpOE45U2VkMHBwY0Jra3c2Zk41elhFZkovRjBncHRPcGM4U0xjS1NDOFZ2Z0cxSndSZjJKUHlVMi9rR3VDbkQybld6Vmh6aEZRZDhUZXVDNW9BMnZRbkZyc25TY3lpNDNZOXEwOFJVRWVDcXpyOWtXLS1zVWRUOG02dFZkcnMwNm9XeDhjTk5nPT0%3D--84cf4a386840bb6ccde4811345b74c794401df5f

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets10.freshservice.com
assets3.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
assets7.freshservice.com
assets8.freshservice.com
attachment.freshservice.com
fe-perf-assets.freshworks.com
fhihelpdesk.attachments.freshservice.com
fonts.googleapis.com
fonts.gstatic.com
rum.haystack.es
support.fhiworks.com
18.155.145.17
18.155.145.46
18.66.112.115
23.21.235.16
2a00:1450:4001:812::2003
2a00:1450:4001:831::200a
50.17.47.47
52.85.92.60
54.81.65.143
01d68d94f1c36d439f7fb1e1c7097629a45aea5d5998c896f6275ff68c0568b1
0fbca37a76325f8eb108933b85ead83e850b39e2881cb362160da564167f7fdf
5a319fb3dbfc31ad92546e9621ffd2f60b7bd095a23ba294b8fd83d61df0a3d8
5d5bd68ee8d15533f3ba8c32c4b73f5700ce879cea81b43b8a004eb478bfa0f3
7519c53ed135a2bc0a185a677e8aae7b023e48e94be75617e40a1ef50206a9cc
9868346c8cf7f699697f397acc68a07a4d076f273f912d685a1de3d35e0a967b
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