Submitted URL: http://go.microsoft.com/fwlink/?LinkID=263818
Effective URL: https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Submission: On June 28 via api from US

Summary

This website contacted 11 IPs in 4 countries across 7 domains to perform 53 HTTP transactions. The main IP is 2.18.233.31, located in Ascension Island and belongs to AKAMAI-AS - Akamai Technologies, Inc., US. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft IT TLS CA 2 on February 27th 2018. Valid for: 2 years.
This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
3 22 2.18.233.31 16625 (AKAMAI-AS)
3 2a01:4a0:1338... 201011 (NETZBETRI...)
2 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2a01:4a0:1338... 201011 (NETZBETRI...)
11 40.77.226.250 8075 (MICROSOFT...)
1 1 2a01:111:2010... 8075 (MICROSOFT...)
6 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
3 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
2 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 2a02:26f0:6c0... 20940 (AKAMAI-ASN1)
1 52.203.201.18 14618 (AMAZON-AES)
53 11
Domain Requested by
22 support.microsoft.com 3 redirects support.microsoft.com
11 web.vortex.data.microsoft.com support.microsoft.com
6 cdnssl.clicktale.net support.microsoft.com
cdnssl.clicktale.net
3 c.s-microsoft.com support.microsoft.com
3 statics-uhf-eus.akamaized.net support.microsoft.com
2 www.microsoft.com support.microsoft.com
statics-uhf-eus.akamaized.net
2 mem.gfx.ms support.microsoft.com
mem.gfx.ms
1 ing-district.clicktale.net cdnssl.clicktale.net
1 compass-ssl.microsoft.com support.microsoft.com
1 login.live.com 1 redirects
1 img-prod-cms-rt-microsoft-com.akamaized.net support.microsoft.com
1 go.microsoft.com 1 redirects
0 login.microsoftonline.com Failed support.microsoft.com
0 conductor.clicktale.net Failed cdnssl.clicktale.net
53 14
Subject Issuer Validity Valid
support.microsoft.com
Microsoft IT TLS CA 2
2018-02-27 -
2020-02-27
2 years crt.sh
a248.e.akamai.net
DigiCert ECC Secure Server CA
2018-10-18 -
2019-10-18
a year crt.sh
mem.gfx.ms
Microsoft IT TLS CA 2
2018-02-05 -
2020-02-05
2 years crt.sh
*.vortex.data.microsoft.com
Microsoft IT TLS CA 5
2018-01-30 -
2020-01-30
2 years crt.sh
*.clicktale.net
DigiCert SHA2 Secure Server CA
2018-07-15 -
2019-10-14
a year crt.sh
www.microsoft.com
Microsoft IT TLS CA 4
2018-01-16 -
2020-01-16
2 years crt.sh
compass-ssl.microsoft.com
Microsoft IT TLS CA 5
2018-03-14 -
2020-03-13
2 years crt.sh

This page contains 5 frames:

Primary Page: https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Frame ID: 368924EA48707EC3B76D8DB6ADF2AE11
Requests: 49 HTTP requests in this frame

Frame: https://support.microsoft.com/api/content/SignedOut
Frame ID: 713C9918020BFC70B4B4E579B3C766A8
Requests: 2 HTTP requests in this frame

Frame: https://cdnssl.clicktale.net/www/tc/crossdomainInclCEC.html?cookie=WRUIDCD03072018
Frame ID: 955E20D108BC842E26D90CEE151FCB66
Requests: 1 HTTP requests in this frame

Frame: https://www.microsoft.com/store/buy/cartcount
Frame ID: 08272F8A0B29D4E8EF9E1B9BDE16F05A
Requests: 1 HTTP requests in this frame

Frame: https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=3ae5d37e-1f07-4ec5-9ee5-a7ae87a9f516%7Cfdf9885b-dd37-42bf-82e5-c3129ef5a302&client-request-id=eb1fadba-5209-43a1-938f-1e8ab429f367&x-client-SKU=Js&x-client-Ver=1.0.11&prompt=none&nonce=8ce607a2-3422-4088-8c86-0a949e57a1ec
Frame ID: 891622CD3BB8E87D4EFF714DC86036BF
Requests: 1 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. http://go.microsoft.com/fwlink/?LinkID=263818 HTTP 307
    https://go.microsoft.com/fwlink/?LinkID=263818 HTTP 302
    https://support.microsoft.com/help/10494/microsoft-account-get-back-compromised-account HTTP 301
    https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

Overall confidence: 100%
Detected patterns
  • headers server /^(?:Microsoft-)?IIS(?:\/([\d.]+))?/i

Page Statistics

53
Requests

92 %
HTTPS

75 %
IPv6

7
Domains

14
Subdomains

11
IPs

4
Countries

952 kB
Transfer

3339 kB
Size

0
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://go.microsoft.com/fwlink/?LinkID=263818 HTTP 307
    https://go.microsoft.com/fwlink/?LinkID=263818 HTTP 302
    https://support.microsoft.com/help/10494/microsoft-account-get-back-compromised-account HTTP 301
    https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 13
  • https://support.microsoft.com/api/content/silentauth HTTP 302
  • https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=13&checkda=1&ct=1561757919&rver=6.7.6643.0&wp=MBI_SSL&wreply=https:%2F%2Fsupport.microsoft.com%2Fapi%2Fcontent%2Fsilentauth%3FOSMCSignIn%3Dtrue%26smcsilent%3Dtrue&id=288908 HTTP 302
  • https://support.microsoft.com/api/content/silentauth?OSMCSignIn=true&smcsilent=true HTTP 302
  • https://support.microsoft.com/api/content/SignedOut

53 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request Cookie set microsoft-account-how-to-access-a-compromised-account
support.microsoft.com/en-us/help/10494/
Redirect Chain
  • http://go.microsoft.com/fwlink/?LinkID=263818
  • https://go.microsoft.com/fwlink/?LinkID=263818
  • https://support.microsoft.com/help/10494/microsoft-account-get-back-compromised-account
  • https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
102 KB
19 KB
Document
General
Full URL
https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
d556bad8a68874994b993b0ea17b97023ab791ac6c8583e4d7956bd33e041fd0
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Host
support.microsoft.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Accept-Encoding
gzip, deflate, br
Cookie
SMCsiteLang=en-US; SMCsiteDir=ltr; smc_expid=smc-survey-feat-1|smc-survey-elg-1|vac-introtta-1|vac-automaticslotfilling-1|vafx-entry-point-2|com-getsupport-1|ce-aatest-1|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|vafx-dcp-1|sps-devices-s2sauth-1|vac-bingsearch-2|tasmigrationmseg|sps-sc-1|vafx-rawlog-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|amc-excludeprivate-1; smc_expt=2019-06-28T21:38:23.7399715Z; smcflighting=100
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type
text/html; charset=utf-8
Server
Microsoft-IIS/10.0
X-AspNetMvc-Version
5.2
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Vary
Accept-Encoding
Content-Encoding
gzip
Expires
Fri, 28 Jun 2019 21:38:24 GMT
Cache-Control
max-age=0, no-cache, private
Pragma
no-cache
Date
Fri, 28 Jun 2019 21:38:24 GMT
Content-Length
19031
Connection
keep-alive
Set-Cookie
SMCsiteLang=en-US; domain=support.microsoft.com; path=/ SMCsiteDir=ltr; domain=support.microsoft.com; path=/ smc_expt=2019-06-28T21:38:23.9587266Z; domain=support.microsoft.com; path=/ smcflighting=100; path=/; domain=.microsoft.com
Strict-Transport-Security
max-age=86400 ; includeSubDomains

Redirect headers

Content-Type
text/html; charset=utf-8
Location
/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Server
Microsoft-IIS/10.0
X-AspNetMvc-Version
5.2
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Content-Length
188
Expires
Fri, 28 Jun 2019 21:38:23 GMT
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Date
Fri, 28 Jun 2019 21:38:23 GMT
Connection
keep-alive
Set-Cookie
SMCsiteLang=en-US; domain=support.microsoft.com; path=/ SMCsiteDir=ltr; domain=support.microsoft.com; path=/ smc_expid=smc-survey-feat-1|smc-survey-elg-1|vac-introtta-1|vac-automaticslotfilling-1|vafx-entry-point-2|com-getsupport-1|ce-aatest-1|smc-clicktale|sps-premier-msaas-1|vafx-snt-1|sps-ppx-office-1|sps-ppx-nonoffice-1|sps-bcsurvey-1|sps-oasproducts-1|sps-surface-power-1|vafx-dcp-1|sps-devices-s2sauth-1|vac-bingsearch-2|tasmigrationmseg|sps-sc-1|vafx-rawlog-1|vafx-enginev2-1|sps-details-1|amc-suspend-1|amc-excludeprivate-1; domain=support.microsoft.com; path=/ smc_expt=2019-06-28T21:38:23.7399715Z; domain=support.microsoft.com; path=/ smcflighting=100; path=/; domain=.microsoft.com
Strict-Transport-Security
max-age=86400 ; includeSubDomains
51-6d3a1e
statics-uhf-eus.akamaized.net/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/e9-4413b1/4e-bb306d/a9-963a11/10-aee09b/51-465167/1d-9730ee/f4-432943/
146 KB
20 KB
Stylesheet
General
Full URL
https://statics-uhf-eus.akamaized.net/west-european/shell/_scrf/css/themes=default.device=uplevel_web_pc/e9-4413b1/4e-bb306d/a9-963a11/10-aee09b/51-465167/1d-9730ee/f4-432943/51-6d3a1e?ver=2.0
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_ECDSA, AES_256_GCM
Server
2a01:4a0:1338:28::c38a:ff09 , Germany, ASN201011 (NETZBETRIEB-GMBH, DE),
Reverse DNS
Software
Microsoft-IIS/10.0 /
Resource Hash
28c68fd8c3d21374261e3a1cd672aa551f01c0b04c2f49c1b53df95f6d1cdd7b
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 1

Request headers

Referer
https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

ms-operation-id
c18d501634ea964e923cbcfb7d083b66
Date
Fri, 28 Jun 2019 21:38:24 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
X-S2
2019-04-30T00:51:40
P3P
CP="CAO CONi OTR OUR DEM ONL"
X-Activity-Id
00000000-40e7-4104-9969-fbdf027220e5
Connection
keep-alive
MS-CV
ZYdsTtDkH0Wx1pxh.0
Vary
Accept-Encoding
Content-Length
19521
X-XSS-Protection
1
Last-Modified
Tue, 30 Apr 2019 00:51:40 GMT
Server
Microsoft-IIS/10.0
X-Az
{did:-, rid: -, sn: uhf-eus-prod, dt: 2019-04-30T00:37:13.7123256Z, bt: 2019-02-27T00:18:04.0000000Z}
X-S1
2019-04-30T00:51:40
Access-Control-Allow-Methods
HEAD,GET,POST,PATCH,PUT,OPTIONS
Content-Type
text/css; charset=utf-8
Access-Control-Allow-Origin
*
Cache-Control
public, max-age=26363595
Timing-Allow-Origin
*
X-AppVersion
1.0.6997.542
Expires
Wed, 29 Apr 2020 00:51:39 GMT
override.css
statics-uhf-eus.akamaized.net/statics/
1 KB
907 B
Stylesheet
General
Full URL
https://statics-uhf-eus.akamaized.net/statics/override.css?c=7
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_ECDSA, AES_256_GCM
Server
2a01:4a0:1338:28::c38a:ff09 , Germany, ASN201011 (NETZBETRIEB-GMBH, DE),
Reverse DNS
Software
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0 /
Resource Hash
0bd288d5397a69ead391875b422bf2cbdcc4f795d64aa2f780aff45768d78248

Request headers

Referer
https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

x-ms-lease-status
unlocked
x-ms-blob-type
BlockBlob
Date
Fri, 28 Jun 2019 21:38:24 GMT
Content-Encoding
gzip
Last-Modified
Tue, 05 Mar 2019 19:05:18 GMT
Server
Windows-Azure-Blob/1.0 Microsoft-HTTPAPI/2.0
ETag
0x8D6A19D82194196
Vary
Accept-Encoding
Content-Type
text/css
x-ms-request-id
ea62f969-a01e-004f-7487-d3fc71000000
x-ms-version
2009-09-19
Connection
keep-alive
Content-Length
473
mwf-west-european-default.min.css
support.microsoft.com/app/content/content/mwf/1.55.0/css/
798 KB
91 KB
Stylesheet
General
Full URL
https://support.microsoft.com/app/content/content/mwf/1.55.0/css/mwf-west-european-default.min.css
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
76cc6ed28238a4e9e73800a51027d57a3811f1b696ba3b94f29ebb5f3de6f7ca
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Referer
https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Fri, 28 Jun 2019 21:38:24 GMT
Content-Encoding
gzip
ETag
"4239e1226e2cd51:0"
Last-Modified
Wed, 26 Jun 2019 22:26:02 GMT
Server
Microsoft-IIS/10.0
X-Powered-By
ASP.NET
Vary
Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
text/css
Cache-Control
max-age=151
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
92577
wc-utils
support.microsoft.com/app/content/content/webcore-utils/ltr/
14 KB
3 KB
Stylesheet
General
Full URL
https://support.microsoft.com/app/content/content/webcore-utils/ltr/wc-utils?v=QF17-v6VdxpQha_VhLtYVtcvnncULxuQ9gPjy4PzWqE1
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
0bdb207cfe7dae80b2c02aa0e68486d3ba415de3af0f486d74311fad1454e174
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Referer
https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Fri, 28 Jun 2019 21:38:24 GMT
Content-Encoding
gzip
Last-Modified
Thu, 27 Jun 2019 22:46:44 GMT
Server
Microsoft-IIS/10.0
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Vary
Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
text/css; charset=utf-8
Cache-Control
public, max-age=666
Connection
keep-alive
Content-Length
2392
Expires
Fri, 28 Jun 2019 21:49:30 GMT
css
support.microsoft.com/app/content/bundles/
146 KB
28 KB
Stylesheet
General
Full URL
https://support.microsoft.com/app/content/bundles/css?v=F-R2CAcLLyN9Q3ORphjdYY4z7wHUmmP1GWHiEXZwT3Q1
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
6f1ba20b19228b0488225b4d987f84bb097794898fe9d5bab23ef26c5d38a198
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Referer
https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Fri, 28 Jun 2019 21:38:25 GMT
Content-Encoding
gzip
Last-Modified
Thu, 27 Jun 2019 20:06:37 GMT
Server
Microsoft-IIS/10.0
X-AspNet-Version
4.0.30319
X-Powered-By
ASP.NET
Vary
Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
text/css; charset=utf-8
Cache-Control
public, max-age=863
Connection
keep-alive
Content-Length
27835
Expires
Fri, 28 Jun 2019 21:52:48 GMT
mwf-main.var.min.js
support.microsoft.com/app/content/scripts/lib/mwf/1.55.0/
347 KB
83 KB
Script
General
Full URL
https://support.microsoft.com/app/content/scripts/lib/mwf/1.55.0/mwf-main.var.min.js
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
2.18.233.31 , Ascension Island, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS
a2-18-233-31.deploy.static.akamaitechnologies.com
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
2909aa4fe48172e921b83fe1b4c9e98ff4a4538d3d9a28104fb5556b5e399fa9
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Request headers

Referer
https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date
Fri, 28 Jun 2019 21:38:25 GMT
Content-Encoding
gzip
ETag
"c43a1f246e2cd51:0"
Last-Modified
Wed, 26 Jun 2019 22:26:04 GMT
Server
Microsoft-IIS/10.0
X-Powered-By
ASP.NET
Vary
Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
application/javascript
Cache-Control
max-age=251
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
84987
jslibraries
support.microsoft.com/app/content/bundles/
495 KB
153 KB
Script
General
Full URL
https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1
Requested by
Host: support.microsoft.com
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User-Agent
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Response headers

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X-Content-Type-Options
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Expires
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0
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Document
General
Full URL
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Protocol
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Server
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Resource Hash

Request headers

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Connection
keep-alive
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no-cache
Cache-Control
no-cache
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General
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Origin
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Response headers

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Content-Encoding
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Server
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ETag
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General
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URL: https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Protocol
HTTP/1.1
Security
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Server
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Request headers

User-Agent
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Referer
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Origin
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Response headers

Date
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Content-Encoding
gzip
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Accept-Encoding
Content-Type
text/javascript; charset=utf-8
Access-Control-Allow-Origin
*
Cache-Control
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Expires
Sat, 29 Jun 2019 21:38:48 GMT
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19 KB
Script
General
Full URL
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Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Protocol
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Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
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Resource Hash
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Request headers

User-Agent
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Referer
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Origin
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Response headers

Date
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Content-Encoding
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pragma
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Referer
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Response headers

status
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pragma
no-cache
content-type
text/html; charset=utf-8
content-encoding
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x-activity-id
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cache-control
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expires
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date
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x-rtag
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0
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Reverse DNS
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Resource Hash
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Request headers

User-Agent
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Response headers

Content-Type
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Protocol
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Request headers

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Response headers

Date
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Content-Encoding
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ETag
"804f9db3af2bd51:0"
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47 KB
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Script
General
Full URL
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Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2a02:26f0:6c00:2a0::2db0 , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software
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Request headers

User-Agent
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Referer
https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Origin
https://support.microsoft.com

Response headers

Date
Fri, 28 Jun 2019 21:38:50 GMT
Content-Encoding
gzip
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Server
Microsoft-IIS/8.5
ETag
"0a4b3a232ded41:0"
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Content-Type
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*
Cache-Control
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keep-alive
Accept-Ranges
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15711
Expires
Sat, 29 Jun 2019 21:38:50 GMT
monitor
conductor.clicktale.net/
0
0

monitor
conductor.clicktale.net/
0
0

authorize
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0
0

/
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265 B
513 B
XHR
General
Full URL
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Requested by
Host: cdnssl.clicktale.net
URL: https://cdnssl.clicktale.net/www/WR-latest.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.203.201.18 Ashburn, United States, ASN14618 (AMAZON-AES - Amazon.com, Inc., US),
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Software
/
Resource Hash

Request headers

Referer
https://support.microsoft.com/en-us/help/10494/microsoft-account-how-to-access-a-compromised-account
Origin
https://support.microsoft.com
User-Agent
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Content-Type
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Response headers

Access-Control-Allow-Origin
https://support.microsoft.com
Date
Fri, 28 Jun 2019 21:38:56 GMT
Access-Control-Allow-Credentials
true
Connection
keep-alive
Content-Length
265
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monitor
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0
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t.js
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909 B
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General
Full URL
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Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1
Protocol
HTTP/1.1
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Server
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Request headers

Referer
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User-Agent
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Response headers

Pragma
no-cache
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Fri, 28 Jun 2019 21:38:55 GMT
X-Content-Type-Options
nosniff
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Expires
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
conductor.clicktale.net
URL
https://conductor.clicktale.net/monitor?t=preinit&p=162&2=2935834746774556&v=1.5.5&7=https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F10494%2Fmicrosoft-account-how-to-access-a-compromised-account&3=7205704516433076&4=7011296037981505&5=0
Domain
conductor.clicktale.net
URL
https://conductor.clicktale.net/monitor?t=auth&p=162&2=2935834746774556&v=1.5.5
Domain
login.microsoftonline.com
URL
https://login.microsoftonline.com/common/oauth2/authorize?response_type=id_token&client_id=fdf9885b-dd37-42bf-82e5-c3129ef5a302&redirect_uri=https%3A%2F%2Fsupport.microsoft.com%2Fsilentauth&state=3ae5d37e-1f07-4ec5-9ee5-a7ae87a9f516%7Cfdf9885b-dd37-42bf-82e5-c3129ef5a302&client-request-id=eb1fadba-5209-43a1-938f-1e8ab429f367&x-client-SKU=Js&x-client-Ver=1.0.11&prompt=none&nonce=8ce607a2-3422-4088-8c86-0a949e57a1ec
Domain
conductor.clicktale.net
URL
https://conductor.clicktale.net/monitor?t=auth&p=162&2=2935834746774556&v=1.5.5

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152 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onselectstart object| onselectionchange function| queueMicrotask boolean| supportWindowsHistory undefined| baseHref undefined| hashRoute object| microsoft object| mwf object| html5 object| Modernizr object| picturefillCFG function| picturefill function| __extends function| __assign function| __rest function| __decorate function| __param function| __metadata function| __awaiter function| __generator function| __exportStar function| __values function| __read function| __spread function| __await function| __asyncGenerator function| __asyncDelegator function| __asyncValues function| __makeTemplateObject function| __importStar function| __importDefault function| AuthenticationContext object| awa string| behaviorKey function| $ function| jQuery object| angular object| Logging object| MsSupportSdk object| SupportSdkIntegration string| portalCommon object| pc string| contentApp object| ca object| WLSPHIP1 object| app object| MSA object| MeControl function| MeControlDefine function| MeControlImport object| callBackMappedToRenewStates object| callBacksMappedToRenewStates boolean| html5mode function| ClickTaleCreateDOMElement number| WRInitTime object| newView number| queryStringIndex number| fragmentIndex number| outputLength object| pathParts function| calculateSurveyViewed object| msCommonShell object| autoMonitorConfig string| ct_pdc_qs_val object| ClickTaleGlobal object| ClickTaleMonitor object| ClickTaleSettings object| ct_dispatcher function| ClickTaleAppendInHead function| ClickTaleXHTMLCompliantScriptTagCreate object| settings function| deleteIrrelevantUIDCookies function| receiveMessage function| clickTaleReadCookie object| checkForCTcookie string| ctUID string| iframePage object| ctCrossDomainFrame function| ClickTaleOnRecording boolean| isHttps undefined| scriptSource undefined| pccSource string| pccSrc object| pccScriptElement object| ctVEconfig object| ClickTaleOnReadyList boolean| ClickTaleIsXHTMLCompliant boolean| ClickTaleIncludedOnDOMReady string| ClickTaleUIDCookieName string| ClickTaleCookieDomain string| ClickTaleScriptSource function| onloaded undefined| ClickTalePrevOnReady function| ClickTaleOnReady string| WRFi number| WRFk number| WRFh number| WRFj object| WRFw number| ClickTaleUnloadPause number| ClickTaleEventsMask string| ClickTaleIgnoreCookieName function| ClickTaleLog function| ClickTale function| ClickTaleUploadPage function| ClickTaleDelayUploadPage function| ClickTaleIsUploadPage function| ClickTaleSetAllSensitive function| ClickTaleResetAllSensitive function| ClickTaleSetSomeSensitive function| ClickTaleResetSomeSensitive function| ClickTaleIgnore function| ClickTaleRegisterFormSubmitFailure function| ClickTaleGetVersion function| ClickTaleSetCustomElementID function| ClickTaleRegisterFormSubmitSuccess function| ClickTaleExec function| ClickTaleField function| ClickTaleNote function| ClickTaleTag function| ClickTaleEvent function| ClickTaleGetPID function| ClickTaleSetUID function| ClickTaleGetUID function| ClickTaleGetSID function| ClickTaleLogical function| ClickTaleDetectAgent function| ClickTaleIsPlayback number| ClickTaleCookieExpiryDays function| ClickTaleIsSavedRecording function| ClickTaleIsRecording function| ClickTaleSendJsonMessage function| ClickTaleDispatchPersistedMessages function| ClickTaleUploadPageNow function| ClickTaleAddAugmentElementPathHandler function| ClickTaleGetAuthResponse function| ClickTaleGetSubscriberId function| ClickTaleGetPartition function| ClickTaleGetWRIgnoreExpiry object| ClickTaleFetchFromWithCookies object| ctRules_PrePCC object| ctCustomCode_PrePCC function| doOnlyWhen object| ct boolean| ClickTaleFirstPCCGo function| clickTaleStartEventSignal function| clickTaleEndEventSignal function| ClicktaleIntegrationExperienceHandler object| CEC function| MutationSummary object| ClickTaleOnUploadPageContentFetched object| ClickTaleOnStop

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5 Console Messages

Source Level URL
Text
console-api error URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1(Line 34)
Message:
Local storage not supported
console-api warning URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1(Line 34)
Message:
No MUID detected in meta tag or session storage, can not set MUID
console-api error URL: https://support.microsoft.com/app/content/bundles/jslibraries?v=JDK37XdH3Cj4I1YquCpNcDu1Mks4lJMnlTwsrwm8_zs1(Line 34)
Message:
Session storage not supported
console-api log URL: https://support.microsoft.com/app/content/bundles/application?v=6Yq27mC_tbrc5A2KTgJGVA9an1REp-OqwkWqiNAHHKw1(Line 1)
Message:
Could not create SdkClientProxy. appid, partnerid or componentid were not provided.
console-api info URL: https://support.microsoft.com/app/content/bundles/application?v=6Yq27mC_tbrc5A2KTgJGVA9an1REp-OqwkWqiNAHHKw1(Line 1)
Message:
Received cross-frame message, was unable to parse event.data: SyntaxError: Unexpected token D in JSON at position 0

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=86400 ; includeSubDomains

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

c.s-microsoft.com
cdnssl.clicktale.net
compass-ssl.microsoft.com
conductor.clicktale.net
go.microsoft.com
img-prod-cms-rt-microsoft-com.akamaized.net
ing-district.clicktale.net
login.live.com
login.microsoftonline.com
mem.gfx.ms
statics-uhf-eus.akamaized.net
support.microsoft.com
web.vortex.data.microsoft.com
www.microsoft.com
conductor.clicktale.net
login.microsoftonline.com
2.18.233.31
2a01:111:2010:7::ff18
2a01:4a0:1338:28::c38a:ff09
2a01:4a0:1338:28::c38a:ff10
2a02:26f0:6c00:183::356e
2a02:26f0:6c00:19d::37
2a02:26f0:6c00:28b::356e
2a02:26f0:6c00:29c::2c1a
2a02:26f0:6c00:2a0::2db0
2a02:26f0:6c00:2a3::a8b
40.77.226.250
52.203.201.18
0bd288d5397a69ead391875b422bf2cbdcc4f795d64aa2f780aff45768d78248
0bdb207cfe7dae80b2c02aa0e68486d3ba415de3af0f486d74311fad1454e174
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1d3569de620a0676d0059d8a6cb80453a2190d31315647840eb46fa55840183e
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2b2d59c5b4997fc76d709cbeccb2b3fc07881a8c52a937e37b0e8baa35c4a9e5
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4751bf90e23cd216154b28546cb7a91b51c2d841359fd688af16b4bb83c4885a
481209c5ed94badec71c2fef25e22eedc6b6bb75f91e649b5cf1bd2af2e098cd
4e2801e414fb3cd053a6ba24171a080ed418161c538520df9a8b99fcee89ec1b
4f7f4afe26e71fa9ca1dac4a43b557a554a46f53251d849f07ed08a04829d74b
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7b6c299ee7a18449f8d0a02910a700bddd1bcb916b507d5010308352d2476739
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e2dfe027b66503452d7276a9ba275bbbbdbfd29fdaf48ea38874b7a71c89c7e0
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e75e6ec93290fb467459255488509e5a2e91011f533da070d700e99e4a075c90
ecce9527e4ab2ae2378dd7018f8d6bd333ae9b71b5e714022e4381ada98b3f73
ef9cd78510393dc3f803c568fd4b6eb613f393871dc3600dd5ab4c4466a8e8e8
f7b742b6316a73cecda113430cbaf8c5d9d2c85466979b1947144a333e326139