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1st Edition


THE DIGITAL AND AI COACHES' HANDBOOK THE COMPLETE GUIDE TO THE USE OF ONLINE,
AI, AND TECHNOLOGY IN COACHING

Edited By Jonathan Passmore, Sandra J. Diller, Sam Isaacson, Maximilian Brantl
Copyright 2024

   
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ISBN 9781032469041
392 Pages 19 B/W Illustrations
June 28, 2024 by Routledge
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DESCRIPTION

This comprehensive practitioner guide supports coaches in developing their
understanding of digital technologies and how to work in ever-changing digital
environments, and shows coaches how to craft their own practices to take
advantage of working online.

The practice of coaching is undergoing significant change, with technology
widely embedded and used in professional coaching services today. Coaching
practitioners worldwide are adapting to digital environments, and a host of new
technological tools have come into play, from the developments in virtual
reality to AI-informed coaching, and from coaching bots to workplace apps.
Edited by Jonathan Passmore, Sandra J. Diller, Sam Isaacson, and Maximilian
Brantl, this third book in the acclaimed Coaches’ Handbook Series brings
together internationally respected coaching experts and practitioners to share
the most up-to-date know-how. The book takes you through key technical
developments, the critical factors in making digital coaching successful, and
how to build a coaching business using these technologies. The book also
considers the impacts on the wider industry and concludes with a number of case
studies of global coaching organisations and their experiences of using digital
techniques, including CoachHub and EZRA.

Aimed at coach practitioners, their supervisors, trainers, and student coaches
on accreditation programmes or undertaking training for a certificate in
coaching, this book showcases best practice, new ideas, and the science behind
the digital revolution within coaching practice and the coaching industry.




TABLE OF CONTENTS

Part I: Coaching Practice  

1. Defining digital coaching  

Jonathan Passmore & Sandra Diller  

2. The future of work is the future for coaches  

Carsten Schermuly, Max Brantl & Sandra Diller  

3. Keeping up-to-date with technology change  

Priya Hunt  

4. Marketing a digital coaching business  

Michael Beale & J. D. Meier  

5. The impact and side effects of digital coaching  

Natalie Michalik & Jonathan Passmore  

Part II: Technologies  

6. Video mediated coaching  

Tammy Tawadros  

7. Artificial Intelligence coaching chatbots  

Nicky Terblanche  

8. Technologies for creativity in coaching  

Auriel Majumdar & Stephen Brown  

9. Technologies for systemic coaching  

Sam Isaacson  

10. Technologies for VR coaching  

Andrew Strange & Sam Isaacson  

11. Technologies in reflective practice  

Clare Beckett-McInroy, Benita Stafford-Smith & Michelle Lucas

Part III: Critical Factors  

12. Setting up your online coaching environment  

Jonathan Passmore  

13. Building empathy and trust in online environments  

Hannes Schilling & Simone Kauffeld  

14. Relational factors in digital coaching  

Harald Geißler & Stefanie Rödel  

15 Creating media rich environments for digital coaching  

Harald Geißler & Stefanie Rödel  

16. Managing cybersecurity  

Alexandra J.S. Fouracres  

17. Managing ethics online  

Rachel Hawley, Eve Turner, & Ioana Iordanou  

Part IV: Digitalization and Diversity  

18. Artificial Intelligence diversity bias  

Eva Gengler, Ilse Hagerer, & Alina Gales  

19. Diversity, inclusion and belonging in digital coaching  

Naema Pasha  

20. Digital coaching with neurodivergent people  

Nancy Doyle  

Part V: The Coaching Industry  

21. The changing nature of the coaching industry  

Rosie Evans-Krimme & Jonathan Passmore  

22. The potential for Artificial Intelligence in coaching  

Joel A. DiGirolamo  

23. The business of digital coaching  

Carol Braddick  & Woody Woodward  

Part VI: Coaching Practice  

24. One-to-one digital coaching  

Brajesh Bajpai & David Clutterbuck  

25. Coaching the team in digital workplaces  

Tünde Erdös  

Part VII: Case Studies  

26. EZRA. Building a platform for a superpower  

Nick Goldberg & Jack Prevezer   

27. CoachHub  

Matti Niebelschütz & Yannis Niebelschütz   

28. Coaching.com  

Alex Pascal  

29. Sounding Board  

Lori Mazan & Christine Tao  

30. PocketConfidant AI  

Olivier Malafronte  

31. Rocky AI  

Harry Novic  

32. Optify  

Pam Krulitz  

33. Delenta  

Sam Samarasinghe  

34. uExcelerate  

Amit Kumar  

35. evoach  

Rebecca Rutschmann  

36. Ovida AI  

Alex Haitoglou  


EDITOR(S)


BIOGRAPHY



Jonathan Passmore is an international respected chartered psychologist,
researcher, and writer in the field of coaching. He has published widely over
the past two decades including 40 books and over 250 scientific articles and
book chapters.

Sandra J. Diller is Assistant Professor for Organizational Psychology at the
University of Seeburg, a Coach and Trainer at the LMU Center for Leadership and
People Management, and a Research Affiliate at the Institute of Coaching,
Harvard Medical School.

Sam Isaacson is an independent coach and consultant co-founder of AIcoach.chat
and founder of the Coachtech Collective, a global community of coaches grappling
with the cutting edge of technology. He writes widely around the intersection of
coaching with technology.

Maximilian Brantl is a seasoned consultant focused on strategy advisory of
Fortune Global 500 companies on management and supervisory board level, and is a
certified coach, currently writing his dissertation in the field of digital
coaching. He specialised in orchestrating holistic organisational and cultural
transformations as well as strategic reinvents. He also designs and executes
leadership assessments and development journeys for C-suite executives.






CRITICS' REVIEWS

> “The Digital and AI Coaches' Handbook brings together the leading experts from
> across the field to provide a comprehensive, informative text - a must buy for
> those in the future of coaching.”
> Dr Natalie Lancer, Chair of the British Psychological Society's Division of
> Coaching Psychology
> 
> “What an amazing array of relevant topics for Digital and AI coaches, provided
> by a broad range of subject experts!”
> Stephen Murphy, EMCC Global VP Thought Leadership & Development
> 
> “This book will have an immense impact helping create knowledge, understanding
> and the development of digital and AI within the coaching sector. It will help
> the reader stay abreast with the revolution impacting our sector.”
> 
> Mohau Mphomela, President, COMENSA 
> 
> “Grounded in research, this book defines exactly what digital coaching is,
> what it isn’t, but most importantly, it provides the science and theoretical
> knowledge behind how and when to use these tools for maximum effect. The
> ever-growing use of technologies is changing by the second, which means
> continual evolution of the way we work to match the pace of change. This book
> supports that approach, and it is why The Digital and AI Coaches'
> Handbook is on my recommended list of books to read in 2024!”
> 
> Catherine Pearson, PCC Executive Coach, Executive Director, Leadership and
> Executive Coaching, Global Investment Bank
> 
> “The world of coaching is privileged to have this gift of a book now. The
> Digital and AI Coaches' Handbook is a must-have for any coach, leader of human
> development or practitioner who wants to stay abreast of fast-paced changes in
> this and related spaces.”
> 
> Dr Dumi Magadlela, ICF Global Chair





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