www.rox.com.pk
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https://www.rox.com.pk/?gclid=CjwKCAiA3JCvBhA8EiwA4kujZmWSgY1U6887pjmCF32jF5eeCPSnix4ReJaerQ7VHJ3mJtNe6-eshBoCiT8QAvD_BwE
Submission: On March 03 via api from US — Scanned from DE
Submission: On March 03 via api from US — Scanned from DE
Form analysis 2 forms found in the DOM
<form class="vibe-form" id="frmSubmit" autocomplete="off">
<div class="inner_form">
<div class="fname">
<input type="text" class="txtOnly" id="firstname" name="firstname" maxlength="30" placeholder="First Name*">
</div>
<div class="lname">
<input type="text" class="txtOnly" id="lastname" name="lastname" maxlength="30" placeholder="Last Name*">
</div>
<div class="email">
<input type="text" id="email" name="email" maxlength="150" placeholder="Email*">
</div>
<div class="mob-num">
<input type="text" id="mobile" name="mobile" maxlength="14" placeholder="Mobile Number*">
</div>
<div class="radio-btn">
<h3>Is your phone eSIM ready?</h3>
<label for="radio1">
<input type="radio" name="radio_sim" class="radio_sim" value="Yes, I'm all set for eSIM" id="radio1" checked=""> Yes, I'm all set for eSIM </label>
<label for="radio2"> <input type="radio" class="radio_sim" value="No, I'm sticking with the physical SIM" name="radio_sim" id="radio2"> No, I'm sticking with the physical SIM</label>
<label for="radio3">
<input type="radio" name="radio_sim" class="radio_sim" value="Not sure, but I'm open to new vibes!" id="radio3"> Not sure, but I'm open to new vibes!</label>
<label for="agree" class="agree">
<input type="checkbox" name="radio_sim" value="agreed" id="agree"> I agree to the <a href="#genTermsBtn" id="genTermsBtn">terms and
conditions</a></label>
</div>
<div class="slide7-nav">
<span class="span-reveal">
<input type="image" id="myBtnAnchor1" class="vibeBtn" src="https://www.rox.com.pk/assets/images/submit.webp" alt="Submit">
<!-- <ul>
<span>Submit</span>
<li><a href="#"><img loading="lazy" src="https://www.rox.com.pk/assets/images/play.webp"></a></li>
</ul> -->
<div class="error" id="error" style="opacity:0;visibility: hidden; height:0px">ERROR </div>
</span>
</div>
</div>
<div class="thankyou_form" id="thankyou_form" style="display:none;"></div>
</form><form class="vibe-form" id="frmSubmit_mob" autocomplete="off">
<div class="inner_form">
<div class="fname">
<input type="text" class="txtOnly" id="mfirstname" name="mfirstname" maxlength="30" placeholder="First Name*">
</div>
<div class="lname">
<input type="text" class="txtOnly" id="mlastname" name="mlastname" maxlength="30" placeholder="Last Name*">
</div>
<div class="email">
<input type="text" id="memail" name="memail" maxlength="150" placeholder="Email*">
</div>
<div class="mob-num">
<input type="text" id="mmobile" name="mmobile" maxlength="14" placeholder="Mobile Number*">
</div>
<div class="radio-btn">
<h3>Is your phone eSIM ready?</h3>
<label for="mradio1">
<span class="radio-bx">
<input type="radio" name="mradio_sim" class="mradio_sim" value="Yes, I'm all set for eSIM" id="mradio1" checked="">
</span>
<span class="radio-txt"> Yes, I'm all set for eSIM!</span>
</label>
<label for="mradio2">
<span class="radio-bx"> <input type="radio" class="mradio_sim" value="No, I'm sticking with the physical SIM" name="mradio_sim" id="mradio2"> </span>
<span class="radio-txt"> No, I'm sticking with the physical SIM</span></label>
<label for="mradio3">
<span class="radio-bx"> <input type="radio" class="mradio_sim" name="mradio_sim" value="Not sure, but I'm open to new vibes!" id="mradio3"></span> <span class="radio-txt"> Not sure, but I'm open to new vibes!</span></label>
<label for="agree" class="magree">
<span class="radio-bx"> <input type="checkbox" name="radio" value="agreed" id="magree"> </span><span class="radio-txt"> I agree to the <a href="#mobgenTermsBtn" id="mobgenTermsBtn">terms and
conditions</a></span></label>
</div>
<div class="slide7-nav">
<div class="span-reveal">
<!-- <img loading="lazy" src="https://www.rox.com.pk/assets/images/submit.webp" alt="Submit"> -->
<input type="image" id="myBtnAnchor1mob" class="vibeBtn" src="https://www.rox.com.pk/assets/images/submit.webp" alt="Submit">
<!-- <ul>
<span>Submit</span>
<li><a href="#"><img loading="lazy" src="https://www.rox.com.pk/assets/images/play.webp"></a></li>
</ul> -->
<div class="error" id="merror" style="opacity:0;visibility: hidden; height:0px">ERROR </div>
</div>
</div>
</div>
<div class="thankyou_form" id="thankyou_form_mobile" style="display:none;"></div>
</form>Text Content
ROX ‘N ROLL
ALL THAT BLING
BRING YOUR HOMIES
PICK YOUR VIBE
FAQs
×
* ROX ‘N ROLL
* ALL THAT BLING
* BRING YOUR HOMIES
* PICK YOUR VIBE
* FAQs
*
Follow us to ROX
Why ROX, you ask? Experience blazing data, insane streaming, extra bling and
much more.
Don't miss out – join the fam now!
DOWNLOAD & ROX NOW
We've teamed up with the hottest brands
PandaPRO free subscription
Pkr 200 off upto 3 rides
BookMe Bro free subscription
Get free Gold subscription
Bring your homie to ROX and score big by winning free balance.
Sounds like a win-win!
Refer Now
*
Pick your vibe and unlock additional perks
OUR DATA PLANS
Rs. 1,500
* 25
GB Data
* 2,000
All Network Mins
ROX NOW
Terms & Conditions
Rs. 1,800
* 75
GB Data
* 2,500
All Network Mins
ROX NOW
Terms & Conditions
Rs. 2,100
* 200
GB Data
* 5,000
All Network Mins
ROX NOW
Terms & Conditions
ROX TERMS AND CONDITIONS
Welcome to the ROX application (“ROX”). ROX (Real Online Experience) is a
digital lifestyle brand for digital-savvy, high-end users who love to stream and
surf online. ROX serves as a single point of service for both your telco and
non-telco needs.
Please read these Terms and Conditions (“Terms”) carefully before using ROX. By
using ROX you agree to these Terms. These Terms govern your access to and use of
ROX services and any information sent, received, stored, or otherwise appearing
on the ROX application. The information such as basic details of the customer
including, the name, gender, city, date of birth, CNIC details and address
collected by PMCL is related to the use of ROX specifically and is controlled by
PMCL.
These terms and conditions are subject to the privacy policy and general terms
and conditions found at https://www.rox.com.pk/
1. ELIGIBILITY:
1.1 Once ROX has been downloaded, the Customer can only avail of ROX services by
subscribing to any one of the Vibe Bundle Packages (“Vibe Packages”).
2. VIBE PACKAGES:
2.1 Details of the Vibe Packages can be found on our official website at
https://www.rox.com.pk/
2.2 The Vibe Packages are non-recursive, and Customers will have to re-subscribe
upon the respective expiry of the subscribed Vibe Package.
2.3 Customers can only subscribe to a Vibe Package via ROX.
2.3 The term of a Vibe Package is 30 (thirty) days, from the date of
subscription. Vibe Packages are activated from the time of subscription until
midnight of the day on which they expire.
2.4 Whenever a customer subscribes to a Vibe Package, they earn loyalty points
called Rox Bucks (“Rox Bucks”).
2.5 ROX Bucks vary according to the Vibe Package subscribed and can be redeemed
for more exciting Vibe Package and Booster (as defined herein below) options.
2.6 If no Vibe Package is subscribed within 30 days, unused incentives (mins,
data, SMS) will not be carried forward.
2.7 No PAYG (Pay as you go) either voice or data will be allowed. The customer
needs to be subscribed to a Vibe Package to perform a call or an activity.
2.8 For IDD calling, the International Talking Pass needs to be subscribed to
via service section of the App
3. BOOSTER:
3.1 A Booster is an add-on that can be used while a Vibe Package is still active
( and hasn’t expired, to avail additional data, minutes, and SMS (“Booster”).
3.2 The Booster remains active so long as the subscribed Vibe Package remains
active. Once the Vibe Package expires, the Booster shall automatically expire as
well.
3.3 If a Vibe Package is subscribed again within 30 days of the previous
subscription, the incentives of the Booster will be carried forward as well.
3.4 A Booster can be purchased via recharge, balance, or Buy Now Pay Later
Option (“BNPL”)
3.5 A Booster can be purchased via recharge, balance, or BNPL.
3.6 The BNPL option is only available if any one of the Vibe Packages is
subscribed.
3.7 The BNPL can only be used once. To use it again, the outstanding amount
needs to be cleared.
4. SUBSCRIPTION AND RE-CHARGES:
4.1 Vibe Packages and Booster can only be subscribed via ROX. However, recharge
can be done from all the available mediums via Jazz recharge
4.2 Customers may also subscribe to a Booster via instant recharge from Add
weblink for booster or through BNPL. The due amount will be added to the
Customer’s next purchase.
4.3 The BNPL may only be availed upon a minimum re-charge which is stated on the
website at at https://www.rox.com.pk/
5. DATA USAGE:
5.1 Data MBs can be consumed in 2G/3G/4G network areas
5.2 Actual internet speed will depend on multiple factors like SIM, device, web
pages accessed, time of day, number of simultaneous users, distance from
2G/3G/4G site, etc.
6. BLING
6.1 VOUCHERS AND DISCOUNTS ALSO KNOWN AS BLING WILL ONLY BE AVAILABLE FOR THE
ROX CUSTOMERS BY ENTERING THE RESPECTIVE PROMO CODE WHICH THE CUSTOMER SHALL
RECEIVE WITHIN THE APP.
6.2 CUSTOMERS WILL ALSO BE ENTITLED TO PLUS ONE REWARDS, WHICH ARE REFERRAL
REWARDS (“PLUS ONE REWARDS”). PLUS ONE REWARDS ARE EARNED WHEN A CUSTOMER SHARES
A REFERRAL CODE WITH A FRIEND AND THE FRIEND SUBSCRIBES TO A VIBE PACKAGE
THROUGH ROX BY USING THE REFERRAL CODE. THEREAFTER, BOTH THE CUSTOMER AND THE
FRIEND WILL EARN A CERTAIN AMOUNT OF CASHBACK AS PER THE COMPANY’S DECISION.
6.3 PLUS ONE REWARD WILL ONLY BE GIVEN TO THE CUSTOMERS WHO HAVE AN ACTIVE VIBE
PACKAGE AND THE FRIEND HAS SUCCESSFULLY SUBSCRIBED TO A VIBE PACKAGE.
RIZZ
7.1 All the existing VAS services (Rizz) that were subscribed by the customer
before they converted to ROX will be unsubscribed (even the ones that are
available in ROX for free). This is specifically done to address the issue of
bill shocks for the customer.
7.2 Various services are being provided for free to the customers. These
services can be enabled via a simple toggle button on the RIZZ section in the
ROX App. Customers can see all the available Rizz in the ROX app.
8. EXISTING JAZZ PRE-PAID USERS
For existing Jazz Pre-paid users opting to come on ROX, the following incentive
rollover will be done:
1. Existing off-net minutes will be converted into All Net minutes.
2. Existing All Net minutes will be converted into All Net minutes
3. Existing Jazz minutes (Hours Limited) will be discarded
4. Social Data MBs (Whatsapp, Facebook, Youtube, IMO, Bip, Snapchat, Instagram,
TikTok, Tamasha` or any other app or platform-related data) will be discarded
5. Generic data MBs will be carried forward as such.
The validity of all the above rolled-over incentives will be equivalent to the
validity of newly subscribed Vibe, i.e 30 Days
9. THIRD PARTY SERVICES
9.1 ROX provides access to certain third-party service providers. We do not
endorse any third-party services. Third-party providers of websites and
applications that you access through ROX are accessed at your own risk, and we
have no liability for any issues that may arise from using such third-party
services. If any third-party websites or applications cause any problems or
harm, you should seek redress directly from the third-party provider. We have no
responsibility in such matters and therefore, cannot assist. It is also
important to note that third-party providers of websites or applications that
you access through ROX may have their terms and conditions. It is your
responsibility to read and adhere to such terms and conditions.
10. TERMINATION
10.1 PMCL reserves the right to suspend or terminate your account at our
discretion, without notice, if you violate these Terms or engage in
inappropriate behavior.
11. CHOICE OF LAW AND DISPUTE RESOLUTION
11.1 The Terms are governed by and interpreted by the laws of the Islamic
Republic of Pakistan. Any disputes, controversies, or claims arising from the
terms of or in connection with the Terms shall be subject to the jurisdiction of
Pakistani courts at Islamabad as the legal venue.
11.2 Your use of ROX is subject to all applicable Pakistani laws. By using ROX,
you agree to be bound by the aforesaid.
12. WARRANTIES AND DISCLAIMERS
12.1 PMCL warrants that it will perform its obligations under these Terms in a
professional manner, by industry standards, and will make reasonable efforts to
keep ROX operational.
However, ROX is provided on an “as is” basis and PMCL makes no warranties,
expressed or implied, concerning the availability, merchantability, fitness for
a particular purpose, non-infringement, accuracy, completeness, performance or
quality of ROX or the third-party websites or applications available on ROX. You
acknowledge that ROX may contain errors and that PMCL does not guarantee its
uninterrupted or error-free operation.
13. LIMITATION OF LIABILITY
13.1 We make reasonable efforts to provide a safe and secure platform, but we
are not liable for any damages, direct or indirect, arising from the use of ROX.
Our maximum liability is limited to the amount you paid for the ROX services, if
applicable.
14. INDEMNITY
14.1 You agree to indemnify, defend, and hold PMCL harmless from any claims,
liabilities, and expenses (including attorney’s fees) that arise from your
misuse of the ROX service in breach of the Terms or applicable laws.
14.2 PMCL reserves the right to assume exclusive defence and control of any
matter subject to indemnification by you. You shall cooperate in good faith with
PMCL in asserting any available defences.
15. MODIFICATION OF TERMS
15.1 PMCL may update or amend the Terms to reflect changes in the ROX service or
the law.
15.2 We will publish any amended terms on our website, and your continued use of
ROX after the publication or notification of changes constitutes acceptance of
the updated Terms. We encourage you to check our website regularly.
16. CONTACT INFORMATION
16.1 If you have any questions or concerns regarding these Terms, please contact
us at support@rox.com.pk
17. SEVERABILITY
17.1 If any provision of these Terms is found to be invalid or unenforceable,
the remaining provisions shall remain in full force and effect.
By using ROX, you acknowledge that you have read, understood, and agreed to
these Terms
ROX TERMS AND CONDITIONS
Welcome to the ROX application (“ROX”). ROX (Real Online Experience) is a
digital lifestyle brand for digital-savvy, high-end users who love to stream and
surf online. ROX serves as a single point of service for both your telco and
non-telco needs.
Please read these Terms and Conditions (“Terms”) carefully before using ROX. By
using ROX you agree to these Terms. These Terms govern your access to and use of
ROX services and any information sent, received, stored, or otherwise appearing
on the ROX application. The information such as basic details of the customer
including, the name, gender, city, date of birth, CNIC details and address
collected by PMCL is related to the use of ROX specifically and is controlled by
PMCL.
These terms and conditions are subject to the privacy policy and general terms
and conditions found at https://www.rox.com.pk/
1. ELIGIBILITY:
1.1 Once ROX has been downloaded, the Customer can only avail of ROX services by
subscribing to any one of the Vibe Bundle Packages (“Vibe Packages”).
2. VIBE PACKAGES:
2.1 Details of the Vibe Packages can be found on our official website at
https://www.rox.com.pk/
2.2 The Vibe Packages are non-recursive, and Customers will have to re-subscribe
upon the respective expiry of the subscribed Vibe Package.
2.3 Customers can only subscribe to a Vibe Package via ROX.
2.3 The term of a Vibe Package is 30 (thirty) days, from the date of
subscription. Vibe Packages are activated from the time of subscription until
midnight of the day on which they expire.
2.4 Whenever a customer subscribes to a Vibe Package, they earn loyalty points
called Rox Bucks (“Rox Bucks”).
2.5 ROX Bucks vary according to the Vibe Package subscribed and can be redeemed
for more exciting Vibe Package and Booster (as defined herein below) options.
2.6 If no Vibe Package is subscribed within 30 days, unused incentives (mins,
data, SMS) will not be carried forward.
2.7 No PAYG (Pay as you go) either voice or data will be allowed. The customer
needs to be subscribed to a Vibe Package to perform a call or an activity.
2.8 For IDD calling, the International Talking Pass needs to be subscribed to
via service section of the App
3. BOOSTER:
3.1 A Booster is an add-on that can be used while a Vibe Package is still active
( and hasn’t expired, to avail additional data, minutes, and SMS (“Booster”).
3.2 The Booster remains active so long as the subscribed Vibe Package remains
active. Once the Vibe Package expires, the Booster shall automatically expire as
well.
3.3 If a Vibe Package is subscribed again within 30 days of the previous
subscription, the incentives of the Booster will be carried forward as well.
3.4 A Booster can be purchased via recharge, balance, or Buy Now Pay Later
Option (“BNPL”)
3.5 A Booster can be purchased via recharge, balance, or BNPL.
3.6 The BNPL option is only available if any one of the Vibe Packages is
subscribed.
3.7 The BNPL can only be used once. To use it again, the outstanding amount
needs to be cleared.
4. SUBSCRIPTION AND RE-CHARGES:
4.1 Vibe Packages and Booster can only be subscribed via ROX. However, recharge
can be done from all the available mediums via Jazz recharge
4.2 Customers may also subscribe to a Booster via instant recharge from Add
weblink for booster or through BNPL. The due amount will be added to the
Customer’s next purchase.
4.3 The BNPL may only be availed upon a minimum re-charge which is stated on the
website at at https://www.rox.com.pk/
5. DATA USAGE:
5.1 Data MBs can be consumed in 2G/3G/4G network areas
5.2 Actual internet speed will depend on multiple factors like SIM, device, web
pages accessed, time of day, number of simultaneous users, distance from
2G/3G/4G site, etc.
6. BLING
6.1 VOUCHERS AND DISCOUNTS ALSO KNOWN AS BLING WILL ONLY BE AVAILABLE FOR THE
ROX CUSTOMERS BY ENTERING THE RESPECTIVE PROMO CODE WHICH THE CUSTOMER SHALL
RECEIVE WITHIN THE APP.
6.2 CUSTOMERS WILL ALSO BE ENTITLED TO PLUS ONE REWARDS, WHICH ARE REFERRAL
REWARDS (“PLUS ONE REWARDS”). PLUS ONE REWARDS ARE EARNED WHEN A CUSTOMER SHARES
A REFERRAL CODE WITH A FRIEND AND THE FRIEND SUBSCRIBES TO A VIBE PACKAGE
THROUGH ROX BY USING THE REFERRAL CODE. THEREAFTER, BOTH THE CUSTOMER AND THE
FRIEND WILL EARN A CERTAIN AMOUNT OF CASHBACK AS PER THE COMPANY’S DECISION.
6.3 PLUS ONE REWARD WILL ONLY BE GIVEN TO THE CUSTOMERS WHO HAVE AN ACTIVE VIBE
PACKAGE AND THE FRIEND HAS SUCCESSFULLY SUBSCRIBED TO A VIBE PACKAGE.
RIZZ
7.1 All the existing VAS services (Rizz) that were subscribed by the customer
before they converted to ROX will be unsubscribed (even the ones that are
available in ROX for free). This is specifically done to address the issue of
bill shocks for the customer.
7.2 Various services are being provided for free to the customers. These
services can be enabled via a simple toggle button on the RIZZ section in the
ROX App. Customers can see all the available Rizz in the ROX app.
8. EXISTING JAZZ PRE-PAID USERS
For existing Jazz Pre-paid users opting to come on ROX, the following incentive
rollover will be done:
1. Existing off-net minutes will be converted into All Net minutes.
2. Existing All Net minutes will be converted into All Net minutes
3. Existing Jazz minutes (Hours Limited) will be discarded
4. Social Data MBs (Whatsapp, Facebook, Youtube, IMO, Bip, Snapchat, Instagram,
TikTok, Tamasha` or any other app or platform-related data) will be discarded
5. Generic data MBs will be carried forward as such.
The validity of all the above rolled-over incentives will be equivalent to the
validity of newly subscribed Vibe, i.e 30 Days
9. THIRD PARTY SERVICES
9.1 ROX provides access to certain third-party service providers. We do not
endorse any third-party services. Third-party providers of websites and
applications that you access through ROX are accessed at your own risk, and we
have no liability for any issues that may arise from using such third-party
services. If any third-party websites or applications cause any problems or
harm, you should seek redress directly from the third-party provider. We have no
responsibility in such matters and therefore, cannot assist. It is also
important to note that third-party providers of websites or applications that
you access through ROX may have their terms and conditions. It is your
responsibility to read and adhere to such terms and conditions.
10. TERMINATION
10.1 PMCL reserves the right to suspend or terminate your account at our
discretion, without notice, if you violate these Terms or engage in
inappropriate behavior.
11. CHOICE OF LAW AND DISPUTE RESOLUTION
11.1 The Terms are governed by and interpreted by the laws of the Islamic
Republic of Pakistan. Any disputes, controversies, or claims arising from the
terms of or in connection with the Terms shall be subject to the jurisdiction of
Pakistani courts at Islamabad as the legal venue.
11.2 Your use of ROX is subject to all applicable Pakistani laws. By using ROX,
you agree to be bound by the aforesaid.
12. WARRANTIES AND DISCLAIMERS
12.1 PMCL warrants that it will perform its obligations under these Terms in a
professional manner, by industry standards, and will make reasonable efforts to
keep ROX operational.
However, ROX is provided on an “as is” basis and PMCL makes no warranties,
expressed or implied, concerning the availability, merchantability, fitness for
a particular purpose, non-infringement, accuracy, completeness, performance or
quality of ROX or the third-party websites or applications available on ROX. You
acknowledge that ROX may contain errors and that PMCL does not guarantee its
uninterrupted or error-free operation.
13. LIMITATION OF LIABILITY
13.1 We make reasonable efforts to provide a safe and secure platform, but we
are not liable for any damages, direct or indirect, arising from the use of ROX.
Our maximum liability is limited to the amount you paid for the ROX services, if
applicable.
14. INDEMNITY
14.1 You agree to indemnify, defend, and hold PMCL harmless from any claims,
liabilities, and expenses (including attorney’s fees) that arise from your
misuse of the ROX service in breach of the Terms or applicable laws.
14.2 PMCL reserves the right to assume exclusive defence and control of any
matter subject to indemnification by you. You shall cooperate in good faith with
PMCL in asserting any available defences.
15. MODIFICATION OF TERMS
15.1 PMCL may update or amend the Terms to reflect changes in the ROX service or
the law.
15.2 We will publish any amended terms on our website, and your continued use of
ROX after the publication or notification of changes constitutes acceptance of
the updated Terms. We encourage you to check our website regularly.
16. CONTACT INFORMATION
16.1 If you have any questions or concerns regarding these Terms, please contact
us at support@rox.com.pk
17. SEVERABILITY
17.1 If any provision of these Terms is found to be invalid or unenforceable,
the remaining provisions shall remain in full force and effect.
By using ROX, you acknowledge that you have read, understood, and agreed to
these Terms
ROX TERMS AND CONDITIONS
Welcome to the ROX application (“ROX”). ROX (Real Online Experience) is a
digital lifestyle brand for digital-savvy, high-end users who love to stream and
surf online. ROX serves as a single point of service for both your telco and
non-telco needs.
Please read these Terms and Conditions (“Terms”) carefully before using ROX. By
using ROX you agree to these Terms. These Terms govern your access to and use of
ROX services and any information sent, received, stored, or otherwise appearing
on the ROX application. The information such as basic details of the customer
including, the name, gender, city, date of birth, CNIC details and address
collected by PMCL is related to the use of ROX specifically and is controlled by
PMCL.
These terms and conditions are subject to the privacy policy and general terms
and conditions found at https://www.rox.com.pk/
1. ELIGIBILITY:
1.1 Once ROX has been downloaded, the Customer can only avail of ROX services by
subscribing to any one of the Vibe Bundle Packages (“Vibe Packages”).
2. VIBE PACKAGES:
2.1 Details of the Vibe Packages can be found on our official website at
https://www.rox.com.pk/
2.2 The Vibe Packages are non-recursive, and Customers will have to re-subscribe
upon the respective expiry of the subscribed Vibe Package.
2.3 Customers can only subscribe to a Vibe Package via ROX.
2.3 The term of a Vibe Package is 30 (thirty) days, from the date of
subscription. Vibe Packages are activated from the time of subscription until
midnight of the day on which they expire.
2.4 Whenever a customer subscribes to a Vibe Package, they earn loyalty points
called Rox Bucks (“Rox Bucks”).
2.5 ROX Bucks vary according to the Vibe Package subscribed and can be redeemed
for more exciting Vibe Package and Booster (as defined herein below) options.
2.6 If no Vibe Package is subscribed within 30 days, unused incentives (mins,
data, SMS) will not be carried forward.
2.7 No PAYG (Pay as you go) either voice or data will be allowed. The customer
needs to be subscribed to a Vibe Package to perform a call or an activity.
2.8 For IDD calling, the International Talking Pass needs to be subscribed to
via service section of the App
3. BOOSTER:
3.1 A Booster is an add-on that can be used while a Vibe Package is still active
( and hasn’t expired, to avail additional data, minutes, and SMS (“Booster”).
3.2 The Booster remains active so long as the subscribed Vibe Package remains
active. Once the Vibe Package expires, the Booster shall automatically expire as
well.
3.3 If a Vibe Package is subscribed again within 30 days of the previous
subscription, the incentives of the Booster will be carried forward as well.
3.4 A Booster can be purchased via recharge, balance, or Buy Now Pay Later
Option (“BNPL”)
3.5 A Booster can be purchased via recharge, balance, or BNPL.
3.6 The BNPL option is only available if any one of the Vibe Packages is
subscribed.
3.7 The BNPL can only be used once. To use it again, the outstanding amount
needs to be cleared.
4. SUBSCRIPTION AND RE-CHARGES:
4.1 Vibe Packages and Booster can only be subscribed via ROX. However, recharge
can be done from all the available mediums via Jazz recharge
4.2 Customers may also subscribe to a Booster via instant recharge from Add
weblink for booster or through BNPL. The due amount will be added to the
Customer’s next purchase.
4.3 The BNPL may only be availed upon a minimum re-charge which is stated on the
website at at https://www.rox.com.pk/
5. DATA USAGE:
5.1 Data MBs can be consumed in 2G/3G/4G network areas
5.2 Actual internet speed will depend on multiple factors like SIM, device, web
pages accessed, time of day, number of simultaneous users, distance from
2G/3G/4G site, etc.
6. BLING
6.1 VOUCHERS AND DISCOUNTS ALSO KNOWN AS BLING WILL ONLY BE AVAILABLE FOR THE
ROX CUSTOMERS BY ENTERING THE RESPECTIVE PROMO CODE WHICH THE CUSTOMER SHALL
RECEIVE WITHIN THE APP.
6.2 CUSTOMERS WILL ALSO BE ENTITLED TO PLUS ONE REWARDS, WHICH ARE REFERRAL
REWARDS (“PLUS ONE REWARDS”). PLUS ONE REWARDS ARE EARNED WHEN A CUSTOMER SHARES
A REFERRAL CODE WITH A FRIEND AND THE FRIEND SUBSCRIBES TO A VIBE PACKAGE
THROUGH ROX BY USING THE REFERRAL CODE. THEREAFTER, BOTH THE CUSTOMER AND THE
FRIEND WILL EARN A CERTAIN AMOUNT OF CASHBACK AS PER THE COMPANY’S DECISION.
6.3 PLUS ONE REWARD WILL ONLY BE GIVEN TO THE CUSTOMERS WHO HAVE AN ACTIVE VIBE
PACKAGE AND THE FRIEND HAS SUCCESSFULLY SUBSCRIBED TO A VIBE PACKAGE.
RIZZ
7.1 All the existing VAS services (Rizz) that were subscribed by the customer
before they converted to ROX will be unsubscribed (even the ones that are
available in ROX for free). This is specifically done to address the issue of
bill shocks for the customer.
7.2 Various services are being provided for free to the customers. These
services can be enabled via a simple toggle button on the RIZZ section in the
ROX App. Customers can see all the available Rizz in the ROX app.
8. EXISTING JAZZ PRE-PAID USERS
For existing Jazz Pre-paid users opting to come on ROX, the following incentive
rollover will be done:
1. Existing off-net minutes will be converted into All Net minutes.
2. Existing All Net minutes will be converted into All Net minutes
3. Existing Jazz minutes (Hours Limited) will be discarded
4. Social Data MBs (Whatsapp, Facebook, Youtube, IMO, Bip, Snapchat, Instagram,
TikTok, Tamasha` or any other app or platform-related data) will be discarded
5. Generic data MBs will be carried forward as such.
The validity of all the above rolled-over incentives will be equivalent to the
validity of newly subscribed Vibe, i.e 30 Days
9. THIRD PARTY SERVICES
9.1 ROX provides access to certain third-party service providers. We do not
endorse any third-party services. Third-party providers of websites and
applications that you access through ROX are accessed at your own risk, and we
have no liability for any issues that may arise from using such third-party
services. If any third-party websites or applications cause any problems or
harm, you should seek redress directly from the third-party provider. We have no
responsibility in such matters and therefore, cannot assist. It is also
important to note that third-party providers of websites or applications that
you access through ROX may have their terms and conditions. It is your
responsibility to read and adhere to such terms and conditions.
10. TERMINATION
10.1 PMCL reserves the right to suspend or terminate your account at our
discretion, without notice, if you violate these Terms or engage in
inappropriate behavior.
11. CHOICE OF LAW AND DISPUTE RESOLUTION
11.1 The Terms are governed by and interpreted by the laws of the Islamic
Republic of Pakistan. Any disputes, controversies, or claims arising from the
terms of or in connection with the Terms shall be subject to the jurisdiction of
Pakistani courts at Islamabad as the legal venue.
11.2 Your use of ROX is subject to all applicable Pakistani laws. By using ROX,
you agree to be bound by the aforesaid.
12. WARRANTIES AND DISCLAIMERS
12.1 PMCL warrants that it will perform its obligations under these Terms in a
professional manner, by industry standards, and will make reasonable efforts to
keep ROX operational.
However, ROX is provided on an “as is” basis and PMCL makes no warranties,
expressed or implied, concerning the availability, merchantability, fitness for
a particular purpose, non-infringement, accuracy, completeness, performance or
quality of ROX or the third-party websites or applications available on ROX. You
acknowledge that ROX may contain errors and that PMCL does not guarantee its
uninterrupted or error-free operation.
13. LIMITATION OF LIABILITY
13.1 We make reasonable efforts to provide a safe and secure platform, but we
are not liable for any damages, direct or indirect, arising from the use of ROX.
Our maximum liability is limited to the amount you paid for the ROX services, if
applicable.
14. INDEMNITY
14.1 You agree to indemnify, defend, and hold PMCL harmless from any claims,
liabilities, and expenses (including attorney’s fees) that arise from your
misuse of the ROX service in breach of the Terms or applicable laws.
14.2 PMCL reserves the right to assume exclusive defence and control of any
matter subject to indemnification by you. You shall cooperate in good faith with
PMCL in asserting any available defences.
15. MODIFICATION OF TERMS
15.1 PMCL may update or amend the Terms to reflect changes in the ROX service or
the law.
15.2 We will publish any amended terms on our website, and your continued use of
ROX after the publication or notification of changes constitutes acceptance of
the updated Terms. We encourage you to check our website regularly.
16. CONTACT INFORMATION
16.1 If you have any questions or concerns regarding these Terms, please contact
us at support@rox.com.pk
17. SEVERABILITY
17.1 If any provision of these Terms is found to be invalid or unenforceable,
the remaining provisions shall remain in full force and effect.
By using ROX, you acknowledge that you have read, understood, and agreed to
these Terms
READY TO ROX? ACCOUNT SETUP PLANS AND PERKS LET’S BREAK IT DOWN WHY ROX?
OFFBOARDING PORT-IN RIZZ ROAMING & IDD CONTACT US
ARE YOU NEW TO THE SQUAD?
Drop by your closest Jazz Experience Center or franchise and we’ll help you:
1. Join the Squad: Website kholo ya app download karo from the Play Store/App
Store and tap ‘Sign Up’ to get the party started.
2. Get your Vibe: we got your vibe covered with a range of cool perks
3. Grab your Rizz: Score your welcome gift by choosing from a bunch of goodies.
4. Enter the Deets: Verification kay liye kuch info chahiye bro – full name,
DOB and CNIC.
5. Pay Up Homie: Choose how you want to get the Vibe. Stress lenay ka nae,
denay ka; Dw, we’ve got you covered Homie:
* Credit or Debit Card
* JazzCash
6. Grab your Sim: Grab your ROX SIM from the franchise, pay up, and get ready
to be a Roxstar!
7. Heads up: Be ready, 'cause we'll need your biometrics for the SIM
activation.
8. Ready, Set, ROX: Yayy! You are a Roxstar now. Get vibin'
ARE YOU A JAZZ PREPAID USER?
1. Swap Your Prepaid Number: Open the ROX app from your Play Store or App
Store. Hit 'SWITCH FROM JAZZ PREPAID,' and toss in your current Jazz prepaid
number. Bro, that's your new ROX mobile number.
Note: Got Qs? Peep the T&Cs right here www.rox.com.pk
2. Verify Those Digits: Wait for your code, then drop it like it's hot in the
app and number ko YES karao.
Note: If the code's MIA, just punch it in yourself.
3. Dive into ROX: Once your number is good to go, in-app instructions ko follow
karo aur online scene on karo.
ARE YOU A JAZZ POSTPAID USER? LET’S SWITCH IT UP.
To ROX, you gotta go prepaid first. Drop by your closest Jazz Experience Center
or franchise and we’ll help you out. Catch you there.
WANT TO BRING YOUR EXISTING NUMBER TO ROX?
Wanna roll with your current number on ROX? Head over to your nearest Jazz
Experience Center or franchise to make the switch to Jazz, and then dive into
the ROX app
WHERE CAN I GRAB THE ROX APP?
ROX is available on the App Store for iPhone peeps and the Play Store for our
Android fam. bit.ly/ROXAPP
IS THE ROX APP FREE TO DOWNLOAD?
Yup, zero cost. Easy scene. Even no data Consumption
HOW DO I SWITCH TO ROX FROM JAZZ WORLD?
Jazz World crew, hit that banner and we'll shoot you over to the ROX app. If you
haven't already got the app, we'll zap you to the App Store or Play Store for a
quick download.
HOW DO I CREATE MY ROX ACCOUNT?
1. Download the ROX app.
2. Pop it open, hit ‘Sign Up’ to create an account, and then spill your deets
3. Pick your Vibe
4. Claim your Rizz
5. Share your basics.
6. Pick your payment style.
7. Time to verify your info.
8. Welcome to the ROX crew!
WHAT DEETS DO I NEED TO GIVE TO SET UP MY ROX PROFILE?
Just the basics: name, birthdate, CNIC, address, and your number. Easy peasy!
WHAT PLANS AND PERKS CAN I GET ON ROX?
WHAT IF I AM LOW ON VIBE?
When your plan's all exhausted, just pick any one of three Vibes or get a
booster if you’re short on budget.
WILL MY RIZZ FADE OUT?
Bro, your Rizz will bye-bye if you don’t pick your vibe. Keep that vibin’ game
strong.
WHAT’S A LIFELINE?
A Lifeline is like 'buy now, pay later' for Boosters. Snag ‘em up them without
paying right away. Pay up when you pick your vibe, and your Booster's cost hops
on top.
HOW DO I SCORE A LIFELINE?
To grab a Lifeline, you gotta pick one of those three Vibes. One-time deal,
folks. Wanna hit the Lifeline again? You’ll have to clear those debts first.
WHAT’S A BOOSTER?
It's like an extra power-up for data, minutes, and texts. You can grab it with a
Lifeline too.
WHEN DOES A BOOSTER DIE?
Your Booster's lifeline is tied to your Vibe. But, if you charge your Vibe again
within 30 days, your Booster's perks tag along for the next round.
WHAT’S THE SCOOP ON PLUS ONE?
Our Plus one game is on fleek. Share the ROX love with your squad, and snag some
cashback when they jump in using your secret code. Spread the word, and stack up
the rewards!
WHAT ARE ROX BUCKS?
They're basically our loyalty points. Pick your vibe and Boosters to earn ROX
Bucks. Collect enough, and you can cash them in for some seriously cool rewards.
Heads up: You gotta pay for a Booster to score ROX Bucks on it. No ROX Bucks for
Boosters bought via a Lifeline.
WHAT BLING I GOT?
www.rox.com.pk
YA’LL GOT HIDDEN CHARGES ON ROX?
No bro, aik dumm transparent. In fact, you’ll also get 6 free services via the
ROX app.
No tricks up our sleeves.
WHAT’S AN INCENTIVE ROLLOVER?
Keep any leftover incentives from this month for the next one. Just activate
your next vibe before the current one waves goodbye.
IS THERE A CAP ON DATA ROLLOVER?
No cap! Roll over as much data as you want. Just snag that next vibe within 30
days.
WHAT HAPPENS TO UNUSED ROLLOVER INCENTIVES (MINS, DATA, SMS) IF I SKIP
REACTIVATION?
Leave them hanging for more than 30 days, and your unused perks (mins, data,
SMS) vanish into the digital abyss.
IF I REACTIVATE MY ACCOUNT AFTER DEACTIVATING IT, WHAT’LL HAPPEN TO MY ROLLOVER
DATA?
If you make a comeback and don't pick a vibe within the last 30 days of your
current vibe, your rolled-over perks won't tag along.
WHAT’S IN IT FOR ME?
Wondering what's in it for you? Brace yourself for the perks: ROX Bucks,
Referral Rewards, a whole lot of Bling, Digital Goodies, No Sneaky Charges,
Incentive Rollover, and Lifeline.
HOW DO I SWITCH BACK TO JAZZ PREPAID?
Ready to trade ROX for Champion? Here is how you can do this:
Navigate to the app's support zone, hit the ROX exit button, tackle a few
questions, and voila! You're all set to level up to champion status.
AM I ELIGIBLE FOR ROX?
1. Time Check: You're in the clear if your number's been steady for the last 60
days. We call that the Minimum Subscription Period (MSP).
2. Contract Check: Make sure that no contracts are holding you back. Keep it
drama-free.
3. Pending Dues: Clear any Jazz debts or negative balances. No debts, no
hassle.
4. Status: Keep that number active, no ghosting allowed.
5. Ownership: he digits you're porting should be under your name, not someone
else's.
6. Postpaid SQUAD: If you're rocking Postpaid, handle your bills and security
deposits with your previous operator before making the move.
Meet these criteria, and you'll be rolling with ROX, keeping your number intact
and enjoying the perks!
HOW DO I BRING MY NUMBER TO ROX?
Just swing by one of our Jazz spots or hit up a franchise. Catch you there!
HOW MUCH DOES IT COST TO MAKE THE MOVE WITH MY EXISTING NUMBER?
PTA says it's usually free, but some networks might slide a small processing
fee. Confirm with your current mobile crew.
HOW DO I BACK OUT OF THE PORT-IN REQUEST IF I CHANGE MY MIND?
If you wanna bail on the porting plan, stop by any Jazz spot or franchise. We've
got your back, homie.
HOW CAN I USE THE FREE TAMASHA APP?
1. First things first, Pick a vibe.
2. Find the toggle button for the Tamasha App and turn it on.
3. Click on the link on the home page.
4. Download the Tamasha App.
5. Now, sign in to the Tamasha App using your Rox number.
And that's it! You're all set to enjoy the Tamasha App for free as part of your
Vibe.
HOW CAN I USE THE FREE BAJAO APP?
1. First things first, Pick a vibe.
2. Find the toggle button for the Bajao App and turn it on.
3. Click on the link on the home page.
4. Download the Bajao App.
5. Now, sign in to the Bajao App using your Rox number.
You're all set to enjoy the Bajao App for free as part of your Vibe.
HOW CAN I USE THE FREE GAMENOW APP?
1. First things first, Pick a vibe.
2. Find the toggle button for the Game Now App and turn it on.
3. Click on the link on the home page.
4. Download the Game now.
5. Now, sign in to the Game App using your Rox number.
WHAT'S UP WITH THE ‘NOTIFY ME’ THING?
Never miss a call again, seriously. ROX Notify Me watches your digits for 48
hours. When it's on, brace yourself for an SMS heads-up, straight to your ROX
App.
EVER HEARD OF A CALLER NAME SERVICE?
Ever get a call from a mystery number? No stress. With Caller Name on the ROX
App, you see who's blowing up your phone, even if they're not in your contacts.
Toggle it on, and enjoy those quick flash SMS alerts.
WHAT IS FOMO ALERTS?
Stay in loop if you missed a call because you are in a dead zone or your phone
is powered off.
TELL ME ABOUT GHOSTING?.
Annoying? Jbh. Block those unnecessary calls and texts with Rox App and a toggle
flip. Dial *420# to shut down a number. Chill scenes.
WHAT’S ROAMING?
Roaming lets you stay connected on the go. If you wanna check out the roaming
options, just hit up the ROX App.
HOW CAN I ACTIVATE ROAMING ON ROX?
Head over to the services section and enable the toggle for international
roaming. Once you've got that sorted, get the roaming vibe
WHAT IS IDD?
An International Direct Dialing (IDD) add-on is like a deal that lets you call
people in other countries from Pakistan. It's basically your go-to if you're all
about keeping in touch with your friends & fam outside Pakistan, without
breaking the bank.
HOW CAN I ACTIVATE INT TALKING PASS ON THE APP?
Want to make international calls with an Int’lTalking Pass? Just do this:
* Go to your account's "Services" section.
* Find and toggle International Dialing.
* Pick your dream talk destination.
* Activate the Int’ltalking pass for that country.
You can ping us at our hotline 111 or visit our website www.rox.com.pk or email
us on support@rox.com.pk.
IS YOUR PHONE ESIM READY?
Yes, I'm all set for eSIM No, I'm sticking with the physical SIM Not sure, but
I'm open to new vibes! I agree to the terms and conditions
ERROR
TERMS & CONDITIONS
* These terms and conditions are in addition to the general terms and
conditions duly approved by PTA and agreed to by the customer in CSAF/eCSAF
at the time of activation of connection/SIM.
* PMCL reserves the right/discretion to set/change the price/rate of any
offer/package/bundle or withdraw/change/revoke such offer/package/bundle at
any time. Where required under PTA’s regulations, prior notice shall be given
to affected customers accordingly.
* Offer Price/charges of each offer/package/bundle shall be subject to all
applicable taxes, if any, irrespective of the fact in which area of the
country the requisite offer/package/bundle is activated/service availed.
* The charging system reserves a certain proportion of available data volume in
MBs of your package against opening/accessing each application/website on the
device, therefore, the simultaneous opening/accessing of multiple
applications and/or websites may result in reserving all your available data
volume in MBs of your package and may start charging on the base rate of your
package.
* The amount of balance and recharge required for bundles may be rounded up to
the nearest whole number.
* In case of any queries, questions, complaints or additional requirements,
please email us at support@rox.com.pk
* Unwanted and unethical (unreasonable) messages can be reported by texting
SENDER’s NUMBER (SPACE) message to 9000 –PTA
* Using a SIM that is not in your name or allowing others to use your SIM is a
crime – PTA
* Dial 420 to block unsolicited calls/messages (charges applicable).
* Unsolicited marketing communication can be blocked using the “Do Not Call
Register” service by texting “ON” or “SUB” to 3627. It is a free-of-cost
service provided to PMCL customers.
* The term “Purchase of Sim” means procuring/acquiring connection to the
network of PMCL by a customer for availing telecommunication and other
related services from PMCL. SIM always remains the property of PMCL and by
issuing SIM to the customer, only rights to use are given and no ownership is
transferred to the customer in any manner, whatsoever. The customer is bound
to return the SIM to PMCL in case he stops using the service or agreement is
terminated or he changes the network through MNP.
* Details of applicable Taxes/charges on usage and recharge in Pakistan and AJK
are given below:
* Advance income tax rate is @15% on each recharge.
* Rate of GST in Federal Territory of Islamabad is 19.5%
* Rate of sales tax in rest of Pakistan and AJK is 19.5%
* GB is exempted from taxes.
* A fair usage policy of up to 5 calls per day is applicable for talking to a
helpline agent/representative. Empower yourself with our instant digital
self-service channels i.e. ROX App that is available 24/7 for your
convenience.
* ROX ‘N ROLL
* ALL THAT BLING
* BRING YOUR HOMIES
* PICK YOUR VIBE
* FAQs
* BECOME A ROXSTAR NOW
FOLLOW US TO ROX
POWERED BY
© COPYRIGHT 2024 ROX, ALL RIGHTS RESERVED.
TERMS & CONDITIONS
PRIVACY POLICY
TERMS & CONDITIONS
* These terms and conditions are in addition to the general terms and
conditions duly approved by PTA and agreed to by the customer in CSAF/eCSAF
at the time of activation of connection/SIM.
* PMCL reserves the right/discretion to set/change the price/rate of any
offer/package/bundle or withdraw/change/revoke such offer/package/bundle at
any time. Where required under PTA’s regulations, prior notice shall be given
to affected customers accordingly.
* Offer Price/charges of each offer/package/bundle shall be subject to all
applicable taxes, if any, irrespective of the fact in which area of the
country the requisite offer/package/bundle is activated/service availed.
* The charging system reserves certain proportion of available data volume in
MBs of your package against opening/accessing of each application/website on
the device, therefore, the simultaneous opening/accessing of multiple
applications and/or websites may result in reserving all your available data
volume in MBs of your package and may start charging on base rate of your
package.
* The amount of balance and recharge required for bundles may be rounded up to
the nearest whole number.
* In case of any queries, questions, complaints or additional requirements,
please email us at xxxx
* Unwanted and unethical (unreasonable) messages can be reported by texting
SENDER’s NUMBER (SPACE) message to 9000 –PTA
* Using a SIM which is not in your name or allowing others to use your SIM is a
crime – PTA
* Dial 420 to block unsolicited calls/messages (charges applicable).
* Unsolicited marketing communication can be blocked using “Do Not Call
Register” service by texting “ON” or “SUB” to 3627. It is a free of cost
service provided to PMCL customers.
* The term “Purchase of Sim” means procuring/acquiring connection to the
network of PMCL by a customer for availing telecommunication and other
related services from PMCL. SIM always remains the property of PMCL and by
issuing SIM to customer, only rights to use are given and no ownership is
transferred to the customer in any manner, whatsoever. The customer is bound
to return the SIM to PMCL in case he stops using service or agreement is
terminated or he changes the network through MNP.
Details of applicable Taxes/charges on usage and recharge in Pakistan and AJK
are given below:
* Advance income tax rate is @15% on each recharge.
* Rate of GST in Federal Territory of Islamabad is 19.5%
* Rate of sales tax in rest of Pakistan and AJK is 19.5%
* GB is exempted from taxes.
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Terms & Conditions
ROX TERMS AND CONDITIONS
Welcome to the ROX application (“ROX”). ROX (Real Online Experience) is a
digital lifestyle brand for digital-savvy, high-end users who love to stream and
surf online. ROX serves as a single point of service for both your telco and
non-telco needs.
Please read these Terms and Conditions (“Terms”) carefully before using ROX. By
using ROX you agree to these Terms. These Terms govern your access to and use of
ROX services and any information sent, received, stored, or otherwise appearing
on the ROX application. The information such as basic details of the customer
including, the name, gender, city, date of birth, CNIC details and address
collected by PMCL is related to the use of ROX specifically and is controlled by
PMCL.
These terms and conditions are subject to the privacy policy and general terms
and conditions found at https://www.rox.com.pk/
1. ELIGIBILITY:
1.1 Once ROX has been downloaded, the Customer can only avail of ROX services by
subscribing to any one of the Vibe Bundle Packages (“Vibe Packages”).
2. VIBE PACKAGES:
2.1 Details of the Vibe Packages can be found on our official website at
https://www.rox.com.pk/
2.2 The Vibe Packages are non-recursive, and Customers will have to re-subscribe
upon the respective expiry of the subscribed Vibe Package.
2.3 Customers can only subscribe to a Vibe Package via ROX.
2.3 The term of a Vibe Package is 30 (thirty) days, from the date of
subscription. Vibe Packages are activated from the time of subscription until
midnight of the day on which they expire.
2.4 Whenever a customer subscribes to a Vibe Package, they earn loyalty points
called Rox Bucks (“Rox Bucks”).
2.5 ROX Bucks vary according to the Vibe Package subscribed and can be redeemed
for more exciting Vibe Package and Booster (as defined herein below) options.
2.6 If no Vibe Package is subscribed within 30 days, unused incentives (mins,
data, SMS) will not be carried forward.
2.7 No PAYG (Pay as you go) either voice or data will be allowed. The customer
needs to be subscribed to a Vibe Package to perform a call or an activity.
2.8 For IDD calling, the International Talking Pass needs to be subscribed to
via service section of the App
3. BOOSTER:
3.1 A Booster is an add-on that can be used while a Vibe Package is still active
( and hasn’t expired, to avail additional data, minutes, and SMS (“Booster”).
3.2 The Booster remains active so long as the subscribed Vibe Package remains
active. Once the Vibe Package expires, the Booster shall automatically expire as
well.
3.3 If a Vibe Package is subscribed again within 30 days of the previous
subscription, the incentives of the Booster will be carried forward as well.
3.4 A Booster can be purchased via recharge, balance, or Buy Now Pay Later
Option (“BNPL”)
3.5 A Booster can be purchased via recharge, balance, or BNPL.
3.6 The BNPL option is only available if any one of the Vibe Packages is
subscribed.
3.7 The BNPL can only be used once. To use it again, the outstanding amount
needs to be cleared.
4. SUBSCRIPTION AND RE-CHARGES:
4.1 Vibe Packages and Booster can only be subscribed via ROX. However, recharge
can be done from all the available mediums via Jazz recharge
4.2 Customers may also subscribe to a Booster via instant recharge from Add
weblink for booster or through BNPL. The due amount will be added to the
Customer’s next purchase.
4.3 The BNPL may only be availed upon a minimum re-charge which is stated on the
website at at https://www.rox.com.pk/
5. DATA USAGE:
5.1 Data MBs can be consumed in 2G/3G/4G network areas
5.2 Actual internet speed will depend on multiple factors like SIM, device, web
pages accessed, time of day, number of simultaneous users, distance from
2G/3G/4G site, etc.
6. BLING
6.1 VOUCHERS AND DISCOUNTS ALSO KNOWN AS BLING WILL ONLY BE AVAILABLE FOR THE
ROX CUSTOMERS BY ENTERING THE RESPECTIVE PROMO CODE WHICH THE CUSTOMER SHALL
RECEIVE WITHIN THE APP.
6.2 CUSTOMERS WILL ALSO BE ENTITLED TO PLUS ONE REWARDS, WHICH ARE REFERRAL
REWARDS (“PLUS ONE REWARDS”). PLUS ONE REWARDS ARE EARNED WHEN A CUSTOMER SHARES
A REFERRAL CODE WITH A FRIEND AND THE FRIEND SUBSCRIBES TO A VIBE PACKAGE
THROUGH ROX BY USING THE REFERRAL CODE. THEREAFTER, BOTH THE CUSTOMER AND THE
FRIEND WILL EARN A CERTAIN AMOUNT OF CASHBACK AS PER THE COMPANY’S DECISION.
6.3 PLUS ONE REWARD WILL ONLY BE GIVEN TO THE CUSTOMERS WHO HAVE AN ACTIVE VIBE
PACKAGE AND THE FRIEND HAS SUCCESSFULLY SUBSCRIBED TO A VIBE PACKAGE.
RIZZ
7.1 All the existing VAS services (Rizz) that were subscribed by the customer
before they converted to ROX will be unsubscribed (even the ones that are
available in ROX for free). This is specifically done to address the issue of
bill shocks for the customer.
7.2 Various services are being provided for free to the customers. These
services can be enabled via a simple toggle button on the RIZZ section in the
ROX App. Customers can see all the available Rizz in the ROX app.
8. EXISTING JAZZ PRE-PAID USERS
For existing Jazz Pre-paid users opting to come on ROX, the following incentive
rollover will be done:
1. Existing off-net minutes will be converted into All Net minutes.
2. Existing All Net minutes will be converted into All Net minutes
3. Existing Jazz minutes (Hours Limited) will be discarded
4. Social Data MBs (Whatsapp, Facebook, Youtube, IMO, Bip, Snapchat, Instagram,
TikTok, Tamasha` or any other app or platform-related data) will be discarded
5. Generic data MBs will be carried forward as such.
The validity of all the above rolled-over incentives will be equivalent to the
validity of newly subscribed Vibe, i.e 30 Days
9. THIRD PARTY SERVICES
9.1 ROX provides access to certain third-party service providers. We do not
endorse any third-party services. Third-party providers of websites and
applications that you access through ROX are accessed at your own risk, and we
have no liability for any issues that may arise from using such third-party
services. If any third-party websites or applications cause any problems or
harm, you should seek redress directly from the third-party provider. We have no
responsibility in such matters and therefore, cannot assist. It is also
important to note that third-party providers of websites or applications that
you access through ROX may have their terms and conditions. It is your
responsibility to read and adhere to such terms and conditions.
10. TERMINATION
10.1 PMCL reserves the right to suspend or terminate your account at our
discretion, without notice, if you violate these Terms or engage in
inappropriate behavior.
11. CHOICE OF LAW AND DISPUTE RESOLUTION
11.1 The Terms are governed by and interpreted by the laws of the Islamic
Republic of Pakistan. Any disputes, controversies, or claims arising from the
terms of or in connection with the Terms shall be subject to the jurisdiction of
Pakistani courts at Islamabad as the legal venue.
11.2 Your use of ROX is subject to all applicable Pakistani laws. By using ROX,
you agree to be bound by the aforesaid.
12. WARRANTIES AND DISCLAIMERS
12.1 PMCL warrants that it will perform its obligations under these Terms in a
professional manner, by industry standards, and will make reasonable efforts to
keep ROX operational.
However, ROX is provided on an “as is” basis and PMCL makes no warranties,
expressed or implied, concerning the availability, merchantability, fitness for
a particular purpose, non-infringement, accuracy, completeness, performance or
quality of ROX or the third-party websites or applications available on ROX. You
acknowledge that ROX may contain errors and that PMCL does not guarantee its
uninterrupted or error-free operation.
13. LIMITATION OF LIABILITY
13.1 We make reasonable efforts to provide a safe and secure platform, but we
are not liable for any damages, direct or indirect, arising from the use of ROX.
Our maximum liability is limited to the amount you paid for the ROX services, if
applicable.
14. INDEMNITY
14.1 You agree to indemnify, defend, and hold PMCL harmless from any claims,
liabilities, and expenses (including attorney’s fees) that arise from your
misuse of the ROX service in breach of the Terms or applicable laws.
14.2 PMCL reserves the right to assume exclusive defence and control of any
matter subject to indemnification by you. You shall cooperate in good faith with
PMCL in asserting any available defences.
15. MODIFICATION OF TERMS
15.1 PMCL may update or amend the Terms to reflect changes in the ROX service or
the law.
15.2 We will publish any amended terms on our website, and your continued use of
ROX after the publication or notification of changes constitutes acceptance of
the updated Terms. We encourage you to check our website regularly.
16. CONTACT INFORMATION
16.1 If you have any questions or concerns regarding these Terms, please contact
us at support@rox.com.pk
17. SEVERABILITY
17.1 If any provision of these Terms is found to be invalid or unenforceable,
the remaining provisions shall remain in full force and effect.
By using ROX, you acknowledge that you have read, understood, and agreed to
these Terms
ROX TERMS AND CONDITIONS
Welcome to the ROX application (“ROX”). ROX (Real Online Experience) is a
digital lifestyle brand for digital-savvy, high-end users who love to stream and
surf online. ROX serves as a single point of service for both your telco and
non-telco needs.
Please read these Terms and Conditions (“Terms”) carefully before using ROX. By
using ROX you agree to these Terms. These Terms govern your access to and use of
ROX services and any information sent, received, stored, or otherwise appearing
on the ROX application. The information such as basic details of the customer
including, the name, gender, city, date of birth, CNIC details and address
collected by PMCL is related to the use of ROX specifically and is controlled by
PMCL.
These terms and conditions are subject to the privacy policy and general terms
and conditions found at https://www.rox.com.pk/
1. ELIGIBILITY:
1.1 Once ROX has been downloaded, the Customer can only avail of ROX services by
subscribing to any one of the Vibe Bundle Packages (“Vibe Packages”).
2. VIBE PACKAGES:
2.1 Details of the Vibe Packages can be found on our official website at
https://www.rox.com.pk/
2.2 The Vibe Packages are non-recursive, and Customers will have to re-subscribe
upon the respective expiry of the subscribed Vibe Package.
2.3 Customers can only subscribe to a Vibe Package via ROX.
2.3 The term of a Vibe Package is 30 (thirty) days, from the date of
subscription. Vibe Packages are activated from the time of subscription until
midnight of the day on which they expire.
2.4 Whenever a customer subscribes to a Vibe Package, they earn loyalty points
called Rox Bucks (“Rox Bucks”).
2.5 ROX Bucks vary according to the Vibe Package subscribed and can be redeemed
for more exciting Vibe Package and Booster (as defined herein below) options.
2.6 If no Vibe Package is subscribed within 30 days, unused incentives (mins,
data, SMS) will not be carried forward.
2.7 No PAYG (Pay as you go) either voice or data will be allowed. The customer
needs to be subscribed to a Vibe Package to perform a call or an activity.
2.8 For IDD calling, the International Talking Pass needs to be subscribed to
via service section of the App
3. BOOSTER:
3.1 A Booster is an add-on that can be used while a Vibe Package is still active
( and hasn’t expired, to avail additional data, minutes, and SMS (“Booster”).
3.2 The Booster remains active so long as the subscribed Vibe Package remains
active. Once the Vibe Package expires, the Booster shall automatically expire as
well.
3.3 If a Vibe Package is subscribed again within 30 days of the previous
subscription, the incentives of the Booster will be carried forward as well.
3.4 A Booster can be purchased via recharge, balance, or Buy Now Pay Later
Option (“BNPL”)
3.5 A Booster can be purchased via recharge, balance, or BNPL.
3.6 The BNPL option is only available if any one of the Vibe Packages is
subscribed.
3.7 The BNPL can only be used once. To use it again, the outstanding amount
needs to be cleared.
4. SUBSCRIPTION AND RE-CHARGES:
4.1 Vibe Packages and Booster can only be subscribed via ROX. However, recharge
can be done from all the available mediums via Jazz recharge
4.2 Customers may also subscribe to a Booster via instant recharge from Add
weblink for booster or through BNPL. The due amount will be added to the
Customer’s next purchase.
4.3 The BNPL may only be availed upon a minimum re-charge which is stated on the
website at at https://www.rox.com.pk/
5. DATA USAGE:
5.1 Data MBs can be consumed in 2G/3G/4G network areas
5.2 Actual internet speed will depend on multiple factors like SIM, device, web
pages accessed, time of day, number of simultaneous users, distance from
2G/3G/4G site, etc.
6. BLING
6.1 VOUCHERS AND DISCOUNTS ALSO KNOWN AS BLING WILL ONLY BE AVAILABLE FOR THE
ROX CUSTOMERS BY ENTERING THE RESPECTIVE PROMO CODE WHICH THE CUSTOMER SHALL
RECEIVE WITHIN THE APP.
6.2 CUSTOMERS WILL ALSO BE ENTITLED TO PLUS ONE REWARDS, WHICH ARE REFERRAL
REWARDS (“PLUS ONE REWARDS”). PLUS ONE REWARDS ARE EARNED WHEN A CUSTOMER SHARES
A REFERRAL CODE WITH A FRIEND AND THE FRIEND SUBSCRIBES TO A VIBE PACKAGE
THROUGH ROX BY USING THE REFERRAL CODE. THEREAFTER, BOTH THE CUSTOMER AND THE
FRIEND WILL EARN A CERTAIN AMOUNT OF CASHBACK AS PER THE COMPANY’S DECISION.
6.3 PLUS ONE REWARD WILL ONLY BE GIVEN TO THE CUSTOMERS WHO HAVE AN ACTIVE VIBE
PACKAGE AND THE FRIEND HAS SUCCESSFULLY SUBSCRIBED TO A VIBE PACKAGE.
RIZZ
7.1 All the existing VAS services (Rizz) that were subscribed by the customer
before they converted to ROX will be unsubscribed (even the ones that are
available in ROX for free). This is specifically done to address the issue of
bill shocks for the customer.
7.2 Various services are being provided for free to the customers. These
services can be enabled via a simple toggle button on the RIZZ section in the
ROX App. Customers can see all the available Rizz in the ROX app.
8. EXISTING JAZZ PRE-PAID USERS
For existing Jazz Pre-paid users opting to come on ROX, the following incentive
rollover will be done:
1. Existing off-net minutes will be converted into All Net minutes.
2. Existing All Net minutes will be converted into All Net minutes
3. Existing Jazz minutes (Hours Limited) will be discarded
4. Social Data MBs (Whatsapp, Facebook, Youtube, IMO, Bip, Snapchat, Instagram,
TikTok, Tamasha` or any other app or platform-related data) will be discarded
5. Generic data MBs will be carried forward as such.
The validity of all the above rolled-over incentives will be equivalent to the
validity of newly subscribed Vibe, i.e 30 Days
9. THIRD PARTY SERVICES
9.1 ROX provides access to certain third-party service providers. We do not
endorse any third-party services. Third-party providers of websites and
applications that you access through ROX are accessed at your own risk, and we
have no liability for any issues that may arise from using such third-party
services. If any third-party websites or applications cause any problems or
harm, you should seek redress directly from the third-party provider. We have no
responsibility in such matters and therefore, cannot assist. It is also
important to note that third-party providers of websites or applications that
you access through ROX may have their terms and conditions. It is your
responsibility to read and adhere to such terms and conditions.
10. TERMINATION
10.1 PMCL reserves the right to suspend or terminate your account at our
discretion, without notice, if you violate these Terms or engage in
inappropriate behavior.
11. CHOICE OF LAW AND DISPUTE RESOLUTION
11.1 The Terms are governed by and interpreted by the laws of the Islamic
Republic of Pakistan. Any disputes, controversies, or claims arising from the
terms of or in connection with the Terms shall be subject to the jurisdiction of
Pakistani courts at Islamabad as the legal venue.
11.2 Your use of ROX is subject to all applicable Pakistani laws. By using ROX,
you agree to be bound by the aforesaid.
12. WARRANTIES AND DISCLAIMERS
12.1 PMCL warrants that it will perform its obligations under these Terms in a
professional manner, by industry standards, and will make reasonable efforts to
keep ROX operational.
However, ROX is provided on an “as is” basis and PMCL makes no warranties,
expressed or implied, concerning the availability, merchantability, fitness for
a particular purpose, non-infringement, accuracy, completeness, performance or
quality of ROX or the third-party websites or applications available on ROX. You
acknowledge that ROX may contain errors and that PMCL does not guarantee its
uninterrupted or error-free operation.
13. LIMITATION OF LIABILITY
13.1 We make reasonable efforts to provide a safe and secure platform, but we
are not liable for any damages, direct or indirect, arising from the use of ROX.
Our maximum liability is limited to the amount you paid for the ROX services, if
applicable.
14. INDEMNITY
14.1 You agree to indemnify, defend, and hold PMCL harmless from any claims,
liabilities, and expenses (including attorney’s fees) that arise from your
misuse of the ROX service in breach of the Terms or applicable laws.
14.2 PMCL reserves the right to assume exclusive defence and control of any
matter subject to indemnification by you. You shall cooperate in good faith with
PMCL in asserting any available defences.
15. MODIFICATION OF TERMS
15.1 PMCL may update or amend the Terms to reflect changes in the ROX service or
the law.
15.2 We will publish any amended terms on our website, and your continued use of
ROX after the publication or notification of changes constitutes acceptance of
the updated Terms. We encourage you to check our website regularly.
16. CONTACT INFORMATION
16.1 If you have any questions or concerns regarding these Terms, please contact
us at support@rox.com.pk
17. SEVERABILITY
17.1 If any provision of these Terms is found to be invalid or unenforceable,
the remaining provisions shall remain in full force and effect.
By using ROX, you acknowledge that you have read, understood, and agreed to
these Terms
ROX TERMS AND CONDITIONS
Welcome to the ROX application (“ROX”). ROX (Real Online Experience) is a
digital lifestyle brand for digital-savvy, high-end users who love to stream and
surf online. ROX serves as a single point of service for both your telco and
non-telco needs.
Please read these Terms and Conditions (“Terms”) carefully before using ROX. By
using ROX you agree to these Terms. These Terms govern your access to and use of
ROX services and any information sent, received, stored, or otherwise appearing
on the ROX application. The information such as basic details of the customer
including, the name, gender, city, date of birth, CNIC details and address
collected by PMCL is related to the use of ROX specifically and is controlled by
PMCL.
These terms and conditions are subject to the privacy policy and general terms
and conditions found at https://www.rox.com.pk/
1. ELIGIBILITY:
1.1 Once ROX has been downloaded, the Customer can only avail of ROX services by
subscribing to any one of the Vibe Bundle Packages (“Vibe Packages”).
2. VIBE PACKAGES:
2.1 Details of the Vibe Packages can be found on our official website at
https://www.rox.com.pk/
2.2 The Vibe Packages are non-recursive, and Customers will have to re-subscribe
upon the respective expiry of the subscribed Vibe Package.
2.3 Customers can only subscribe to a Vibe Package via ROX.
2.3 The term of a Vibe Package is 30 (thirty) days, from the date of
subscription. Vibe Packages are activated from the time of subscription until
midnight of the day on which they expire.
2.4 Whenever a customer subscribes to a Vibe Package, they earn loyalty points
called Rox Bucks (“Rox Bucks”).
2.5 ROX Bucks vary according to the Vibe Package subscribed and can be redeemed
for more exciting Vibe Package and Booster (as defined herein below) options.
2.6 If no Vibe Package is subscribed within 30 days, unused incentives (mins,
data, SMS) will not be carried forward.
2.7 No PAYG (Pay as you go) either voice or data will be allowed. The customer
needs to be subscribed to a Vibe Package to perform a call or an activity.
2.8 For IDD calling, the International Talking Pass needs to be subscribed to
via service section of the App
3. BOOSTER:
3.1 A Booster is an add-on that can be used while a Vibe Package is still active
( and hasn’t expired, to avail additional data, minutes, and SMS (“Booster”).
3.2 The Booster remains active so long as the subscribed Vibe Package remains
active. Once the Vibe Package expires, the Booster shall automatically expire as
well.
3.3 If a Vibe Package is subscribed again within 30 days of the previous
subscription, the incentives of the Booster will be carried forward as well.
3.4 A Booster can be purchased via recharge, balance, or Buy Now Pay Later
Option (“BNPL”)
3.5 A Booster can be purchased via recharge, balance, or BNPL.
3.6 The BNPL option is only available if any one of the Vibe Packages is
subscribed.
3.7 The BNPL can only be used once. To use it again, the outstanding amount
needs to be cleared.
4. SUBSCRIPTION AND RE-CHARGES:
4.1 Vibe Packages and Booster can only be subscribed via ROX. However, recharge
can be done from all the available mediums via Jazz recharge
4.2 Customers may also subscribe to a Booster via instant recharge from Add
weblink for booster or through BNPL. The due amount will be added to the
Customer’s next purchase.
4.3 The BNPL may only be availed upon a minimum re-charge which is stated on the
website at at https://www.rox.com.pk/
5. DATA USAGE:
5.1 Data MBs can be consumed in 2G/3G/4G network areas
5.2 Actual internet speed will depend on multiple factors like SIM, device, web
pages accessed, time of day, number of simultaneous users, distance from
2G/3G/4G site, etc.
6. BLING
6.1 VOUCHERS AND DISCOUNTS ALSO KNOWN AS BLING WILL ONLY BE AVAILABLE FOR THE
ROX CUSTOMERS BY ENTERING THE RESPECTIVE PROMO CODE WHICH THE CUSTOMER SHALL
RECEIVE WITHIN THE APP.
6.2 CUSTOMERS WILL ALSO BE ENTITLED TO PLUS ONE REWARDS, WHICH ARE REFERRAL
REWARDS (“PLUS ONE REWARDS”). PLUS ONE REWARDS ARE EARNED WHEN A CUSTOMER SHARES
A REFERRAL CODE WITH A FRIEND AND THE FRIEND SUBSCRIBES TO A VIBE PACKAGE
THROUGH ROX BY USING THE REFERRAL CODE. THEREAFTER, BOTH THE CUSTOMER AND THE
FRIEND WILL EARN A CERTAIN AMOUNT OF CASHBACK AS PER THE COMPANY’S DECISION.
6.3 PLUS ONE REWARD WILL ONLY BE GIVEN TO THE CUSTOMERS WHO HAVE AN ACTIVE VIBE
PACKAGE AND THE FRIEND HAS SUCCESSFULLY SUBSCRIBED TO A VIBE PACKAGE.
RIZZ
7.1 All the existing VAS services (Rizz) that were subscribed by the customer
before they converted to ROX will be unsubscribed (even the ones that are
available in ROX for free). This is specifically done to address the issue of
bill shocks for the customer.
7.2 Various services are being provided for free to the customers. These
services can be enabled via a simple toggle button on the RIZZ section in the
ROX App. Customers can see all the available Rizz in the ROX app.
8. EXISTING JAZZ PRE-PAID USERS
For existing Jazz Pre-paid users opting to come on ROX, the following incentive
rollover will be done:
1. Existing off-net minutes will be converted into All Net minutes.
2. Existing All Net minutes will be converted into All Net minutes
3. Existing Jazz minutes (Hours Limited) will be discarded
4. Social Data MBs (Whatsapp, Facebook, Youtube, IMO, Bip, Snapchat, Instagram,
TikTok, Tamasha` or any other app or platform-related data) will be discarded
5. Generic data MBs will be carried forward as such.
The validity of all the above rolled-over incentives will be equivalent to the
validity of newly subscribed Vibe, i.e 30 Days
9. THIRD PARTY SERVICES
9.1 ROX provides access to certain third-party service providers. We do not
endorse any third-party services. Third-party providers of websites and
applications that you access through ROX are accessed at your own risk, and we
have no liability for any issues that may arise from using such third-party
services. If any third-party websites or applications cause any problems or
harm, you should seek redress directly from the third-party provider. We have no
responsibility in such matters and therefore, cannot assist. It is also
important to note that third-party providers of websites or applications that
you access through ROX may have their terms and conditions. It is your
responsibility to read and adhere to such terms and conditions.
10. TERMINATION
10.1 PMCL reserves the right to suspend or terminate your account at our
discretion, without notice, if you violate these Terms or engage in
inappropriate behavior.
11. CHOICE OF LAW AND DISPUTE RESOLUTION
11.1 The Terms are governed by and interpreted by the laws of the Islamic
Republic of Pakistan. Any disputes, controversies, or claims arising from the
terms of or in connection with the Terms shall be subject to the jurisdiction of
Pakistani courts at Islamabad as the legal venue.
11.2 Your use of ROX is subject to all applicable Pakistani laws. By using ROX,
you agree to be bound by the aforesaid.
12. WARRANTIES AND DISCLAIMERS
12.1 PMCL warrants that it will perform its obligations under these Terms in a
professional manner, by industry standards, and will make reasonable efforts to
keep ROX operational.
However, ROX is provided on an “as is” basis and PMCL makes no warranties,
expressed or implied, concerning the availability, merchantability, fitness for
a particular purpose, non-infringement, accuracy, completeness, performance or
quality of ROX or the third-party websites or applications available on ROX. You
acknowledge that ROX may contain errors and that PMCL does not guarantee its
uninterrupted or error-free operation.
13. LIMITATION OF LIABILITY
13.1 We make reasonable efforts to provide a safe and secure platform, but we
are not liable for any damages, direct or indirect, arising from the use of ROX.
Our maximum liability is limited to the amount you paid for the ROX services, if
applicable.
14. INDEMNITY
14.1 You agree to indemnify, defend, and hold PMCL harmless from any claims,
liabilities, and expenses (including attorney’s fees) that arise from your
misuse of the ROX service in breach of the Terms or applicable laws.
14.2 PMCL reserves the right to assume exclusive defence and control of any
matter subject to indemnification by you. You shall cooperate in good faith with
PMCL in asserting any available defences.
15. MODIFICATION OF TERMS
15.1 PMCL may update or amend the Terms to reflect changes in the ROX service or
the law.
15.2 We will publish any amended terms on our website, and your continued use of
ROX after the publication or notification of changes constitutes acceptance of
the updated Terms. We encourage you to check our website regularly.
16. CONTACT INFORMATION
16.1 If you have any questions or concerns regarding these Terms, please contact
us at support@rox.com.pk
17. SEVERABILITY
17.1 If any provision of these Terms is found to be invalid or unenforceable,
the remaining provisions shall remain in full force and effect.
By using ROX, you acknowledge that you have read, understood, and agreed to
these Terms
READY TO ROX? ACCOUNT SETUP PLANS AND PERKS LET’S BREAK IT DOWN WHY ROX?
OFFBOARDING PORT-IN RIZZ ROAMING & IDD CONTACT US
ARE YOU NEW TO THE SQUAD?
Drop by your closest Jazz Experience Center or franchise and we’ll help you:
1. Join the Squad: Website kholo ya app download karo from the Play Store/App
Store and tap ‘Sign Up’ to get the party started.
2. Get your Vibe: we got your vibe covered with a range of cool perks
3. Grab your Rizz: Score your welcome gift by choosing from a bunch of goodies.
4. Enter the Deets: Verification kay liye kuch info chahiye bro – full name,
DOB and CNIC.
5. Pay Up Homie: Choose how you want to get the Vibe. Stress lenay ka nae,
denay ka; Dw, we’ve got you covered Homie:
* Credit or Debit Card
* JazzCash
6. Grab your Sim: Grab your ROX SIM from the franchise, pay up, and get ready
to be a Roxstar!
7. Heads up: Be ready, 'cause we'll need your biometrics for the SIM
activation.
8. Ready, Set, ROX: Yayy! You are a Roxstar now. Get vibin'
ARE YOU A JAZZ PREPAID USER?
1. Swap Your Prepaid Number: Open the ROX app from your Play Store or App
Store. Hit 'SWITCH FROM JAZZ PREPAID,' and toss in your current Jazz prepaid
number. Bro, that's your new ROX mobile number.
Note: Got Qs? Peep the T&Cs right here www.rox.com.pk
2. Verify Those Digits: Wait for your code, then drop it like it's hot in the
app and number ko YES karao.
Note: If the code's MIA, just punch it in yourself.
3. Dive into ROX: Once your number is good to go, in-app instructions ko follow
karo aur online scene on karo.
ARE YOU A JAZZ POSTPAID USER? LET’S SWITCH IT UP.
To ROX, you gotta go prepaid first. Drop by your closest Jazz Experience Center
or franchise and we’ll help you out. Catch you there.
WANT TO BRING YOUR EXISTING NUMBER TO ROX?
Wanna roll with your current number on ROX? Head over to your nearest Jazz
Experience Center or franchise to make the switch to Jazz, and then dive into
the ROX app
WHERE CAN I GRAB THE ROX APP?
ROX is available on the App Store for iPhone peeps and the Play Store for our
Android fam. bit.ly/ROXAPP
IS THE ROX APP FREE TO DOWNLOAD?
Yup, zero cost. Easy scene. Even no data Consumption
HOW DO I SWITCH TO ROX FROM JAZZ WORLD?
Jazz World crew, hit that banner and we'll shoot you over to the ROX app. If you
haven't already got the app, we'll zap you to the App Store or Play Store for a
quick download.
HOW DO I CREATE MY ROX ACCOUNT?
1. Download the ROX app.
2. Pop it open, hit ‘Sign Up’ to create an account, and then spill your deets
3. Pick your Vibe
4. Claim your Rizz
5. Share your basics.
6. Pick your payment style.
7. Time to verify your info.
8. Welcome to the ROX crew!
WHAT DEETS DO I NEED TO GIVE TO SET UP MY ROX PROFILE?
Just the basics: name, birthdate, CNIC, address, and your number. Easy peasy!
WHAT PLANS AND PERKS CAN I GET ON ROX?
WHAT IF I AM LOW ON VIBE?
When your plan's all exhausted, just pick any one of three Vibes or get a
booster if you’re short on budget.
WILL MY RIZZ FADE OUT?
Bro, your Rizz will bye-bye if you don’t pick your vibe. Keep that vibin’ game
strong.
WHAT’S A LIFELINE?
A Lifeline is like 'buy now, pay later' for Boosters. Snag ‘em up them without
paying right away. Pay up when you pick your vibe, and your Booster's cost hops
on top.
HOW DO I SCORE A LIFELINE?
To grab a Lifeline, you gotta pick one of those three Vibes. One-time deal,
folks. Wanna hit the Lifeline again? You’ll have to clear those debts first.
WHAT’S A BOOSTER?
It's like an extra power-up for data, minutes, and texts. You can grab it with a
Lifeline too.
WHEN DOES A BOOSTER DIE?
Your Booster's lifeline is tied to your Vibe. But, if you charge your Vibe again
within 30 days, your Booster's perks tag along for the next round.
WHAT’S THE SCOOP ON PLUS ONE?
Our Plus one game is on fleek. Share the ROX love with your squad, and snag some
cashback when they jump in using your secret code. Spread the word, and stack up
the rewards!
WHAT ARE ROX BUCKS?
They're basically our loyalty points. Pick your vibe and Boosters to earn ROX
Bucks. Collect enough, and you can cash them in for some seriously cool rewards.
Heads up: You gotta pay for a Booster to score ROX Bucks on it. No ROX Bucks for
Boosters bought via a Lifeline.
WHAT BLING I GOT?
www.rox.com.pk
YA’LL GOT HIDDEN CHARGES ON ROX?
No bro, aik dumm transparent. In fact, you’ll also get 6 free services via the
ROX app.
No tricks up our sleeves.
WHAT’S AN INCENTIVE ROLLOVER?
Keep any leftover incentives from this month for the next one. Just activate
your next vibe before the current one waves goodbye.
IS THERE A CAP ON DATA ROLLOVER?
No cap! Roll over as much data as you want. Just snag that next vibe within 30
days.
WHAT HAPPENS TO UNUSED ROLLOVER INCENTIVES (MINS, DATA, SMS) IF I SKIP
REACTIVATION?
Leave them hanging for more than 30 days, and your unused perks (mins, data,
SMS) vanish into the digital abyss.
IF I REACTIVATE MY ACCOUNT AFTER DEACTIVATING IT, WHAT’LL HAPPEN TO MY ROLLOVER
DATA?
If you make a comeback and don't pick a vibe within the last 30 days of your
current vibe, your rolled-over perks won't tag along.
WHAT’S IN IT FOR ME?
Wondering what's in it for you? Brace yourself for the perks: ROX Bucks,
Referral Rewards, a whole lot of Bling, Digital Goodies, No Sneaky Charges,
Incentive Rollover, and Lifeline.
HOW DO I SWITCH BACK TO JAZZ PREPAID?
Ready to trade ROX for Champion? Here is how you can do this:
Navigate to the app's support zone, hit the ROX exit button, tackle a few
questions, and voila! You're all set to level up to champion status.
AM I ELIGIBLE FOR ROX?
1. Time Check: You're in the clear if your number's been steady for the last 60
days. We call that the Minimum Subscription Period (MSP).
2. Contract Check: Make sure that no contracts are holding you back. Keep it
drama-free.
3. Pending Dues: Clear any Jazz debts or negative balances. No debts, no
hassle.
4. Status: Keep that number active, no ghosting allowed.
5. Ownership: he digits you're porting should be under your name, not someone
else's.
6. Postpaid SQUAD: If you're rocking Postpaid, handle your bills and security
deposits with your previous operator before making the move.
Meet these criteria, and you'll be rolling with ROX, keeping your number intact
and enjoying the perks!
HOW DO I BRING MY NUMBER TO ROX?
Just swing by one of our Jazz spots or hit up a franchise. Catch you there!
HOW MUCH DOES IT COST TO MAKE THE MOVE WITH MY EXISTING NUMBER?
PTA says it's usually free, but some networks might slide a small processing
fee. Confirm with your current mobile crew.
HOW DO I BACK OUT OF THE PORT-IN REQUEST IF I CHANGE MY MIND?
If you wanna bail on the porting plan, stop by any Jazz spot or franchise. We've
got your back, homie.
HOW CAN I USE THE FREE TAMASHA APP?
1. First things first, Pick a vibe.
2. Find the toggle button for the Tamasha App and turn it on.
3. Click on the link on the home page.
4. Download the Tamasha App.
5. Now, sign in to the Tamasha App using your Rox number.
And that's it! You're all set to enjoy the Tamasha App for free as part of your
Vibe.
HOW CAN I USE THE FREE BAJAO APP?
1. First things first, Pick a vibe.
2. Find the toggle button for the Bajao App and turn it on.
3. Click on the link on the home page.
4. Download the Bajao App.
5. Now, sign in to the Bajao App using your Rox number.
You're all set to enjoy the Bajao App for free as part of your Vibe.
HOW CAN I USE THE FREE GAMENOW APP?
1. First things first, Pick a vibe.
2. Find the toggle button for the Game Now App and turn it on.
3. Click on the link on the home page.
4. Download the Game now.
5. Now, sign in to the Game App using your Rox number.
WHAT'S UP WITH THE ‘NOTIFY ME’ THING?
Never miss a call again, seriously. ROX Notify Me watches your digits for 48
hours. When it's on, brace yourself for an SMS heads-up, straight to your ROX
App.
EVER HEARD OF A CALLER NAME SERVICE?
Ever get a call from a mystery number? No stress. With Caller Name on the ROX
App, you see who's blowing up your phone, even if they're not in your contacts.
Toggle it on, and enjoy those quick flash SMS alerts.
WHAT IS FOMO ALERTS?
Stay in loop if you missed a call because you are in a dead zone or your phone
is powered off.
TELL ME ABOUT GHOSTING?.
Annoying? Jbh. Block those unnecessary calls and texts with Rox App and a toggle
flip. Dial *420# to shut down a number. Chill scenes.
WHAT’S ROAMING?
Roaming lets you stay connected on the go. If you wanna check out the roaming
options, just hit up the ROX App.
HOW CAN I ACTIVATE ROAMING ON ROX?
Head over to the services section and enable the toggle for international
roaming. Once you've got that sorted, get the roaming vibe
WHAT IS IDD?
An International Direct Dialing (IDD) add-on is like a deal that lets you call
people in other countries from Pakistan. It's basically your go-to if you're all
about keeping in touch with your friends & fam outside Pakistan, without
breaking the bank.
HOW CAN I ACTIVATE INT TALKING PASS ON THE APP?
Want to make international calls with an Int’lTalking Pass? Just do this:
* Go to your account's "Services" section.
* Find and toggle International Dialing.
* Pick your dream talk destination.
* Activate the Int’ltalking pass for that country.
You can ping us at our hotline 111 or visit our website www.rox.com.pk or email
us on support@rox.com.pk.
IS YOUR PHONE ESIM READY?
Yes, I'm all set for eSIM! No, I'm sticking with the physical SIM Not sure, but
I'm open to new vibes! I agree to the terms and conditions
ERROR
TERMS & CONDITIONS
* These terms and conditions are in addition to the general terms and
conditions duly approved by PTA and agreed to by the customer in CSAF/eCSAF
at the time of activation of connection/SIM.
* PMCL reserves the right/discretion to set/change the price/rate of any
offer/package/bundle or withdraw/change/revoke such offer/package/bundle at
any time. Where required under PTA’s regulations, prior notice shall be given
to affected customers accordingly.
* Offer Price/charges of each offer/package/bundle shall be subject to all
applicable taxes, if any, irrespective of the fact in which area of the
country the requisite offer/package/bundle is activated/service availed.
* The charging system reserves a certain proportion of available data volume in
MBs of your package against opening/accessing each application/website on the
device, therefore, the simultaneous opening/accessing of multiple
applications and/or websites may result in reserving all your available data
volume in MBs of your package and may start charging on the base rate of your
package.
* The amount of balance and recharge required for bundles may be rounded up to
the nearest whole number.
* In case of any queries, questions, complaints or additional requirements,
please email us at support@rox.com.pk
* Unwanted and unethical (unreasonable) messages can be reported by texting
SENDER’s NUMBER (SPACE) message to 9000 –PTA
* Using a SIM that is not in your name or allowing others to use your SIM is a
crime – PTA
* Dial 420 to block unsolicited calls/messages (charges applicable).
* Unsolicited marketing communication can be blocked using the “Do Not Call
Register” service by texting “ON” or “SUB” to 3627. It is a free-of-cost
service provided to PMCL customers.
* The term “Purchase of Sim” means procuring/acquiring connection to the
network of PMCL by a customer for availing telecommunication and other
related services from PMCL. SIM always remains the property of PMCL and by
issuing SIM to the customer, only rights to use are given and no ownership is
transferred to the customer in any manner, whatsoever. The customer is bound
to return the SIM to PMCL in case he stops using the service or agreement is
terminated or he changes the network through MNP.
* Details of applicable Taxes/charges on usage and recharge in Pakistan and AJK
are given below:
* Advance income tax rate is @15% on each recharge.
* Rate of GST in Federal Territory of Islamabad is 19.5%
* Rate of sales tax in rest of Pakistan and AJK is 19.5%
* GB is exempted from taxes.
* A fair usage policy of up to 5 calls per day is applicable for talking to a
helpline agent/representative. Empower yourself with our instant digital
self-service channels i.e. ROX App that is available 24/7 for your
convenience.
FOLLOW US TO ROX
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© COPYRIGHT 2024 ROX, ALL RIGHTS RESERVED.
TERMS & CONDITIONS
PRIVACY POLICY
POWERED BY
TERMS & CONDITIONS
* These terms and conditions are in addition to the general terms and
conditions duly approved by PTA and agreed to by the customer in CSAF/eCSAF
at the time of activation of connection/SIM.
* PMCL reserves the right/discretion to set/change the price/rate of any
offer/package/bundle or withdraw/change/revoke such offer/package/bundle at
any time. Where required under PTA’s regulations, prior notice shall be given
to affected customers accordingly.
* Offer Price/charges of each offer/package/bundle shall be subject to all
applicable taxes, if any, irrespective of the fact in which area of the
country the requisite offer/package/bundle is activated/service availed.
* The charging system reserves certain proportion of available data volume in
MBs of your package against opening/accessing of each application/website on
the device, therefore, the simultaneous opening/accessing of multiple
applications and/or websites may result in reserving all your available data
volume in MBs of your package and may start charging on base rate of your
package.
* The amount of balance and recharge required for bundles may be rounded up to
the nearest whole number.
* In case of any queries, questions, complaints or additional requirements,
please email us at xxxx
* Unwanted and unethical (unreasonable) messages can be reported by texting
SENDER’s NUMBER (SPACE) message to 9000 –PTA
* Using a SIM which is not in your name or allowing others to use your SIM is a
crime – PTA
* Dial 420 to block unsolicited calls/messages (charges applicable).
* Unsolicited marketing communication can be blocked using “Do Not Call
Register” service by texting “ON” or “SUB” to 3627. It is a free of cost
service provided to PMCL customers.
* The term “Purchase of Sim” means procuring/acquiring connection to the
network of PMCL by a customer for availing telecommunication and other
related services from PMCL. SIM always remains the property of PMCL and by
issuing SIM to customer, only rights to use are given and no ownership is
transferred to the customer in any manner, whatsoever. The customer is bound
to return the SIM to PMCL in case he stops using service or agreement is
terminated or he changes the network through MNP.
Details of applicable Taxes/charges on usage and recharge in Pakistan and AJK
are given below:
* Advance income tax rate is @15% on each recharge.
* Rate of GST in Federal Territory of Islamabad is 19.5%
* Rate of sales tax in rest of Pakistan and AJK is 19.5%
* GB is exempted from taxes.