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Effective URL: https://www.essentracomponents.com/en-gb/legal/privacy-policy
Submission: On March 22 via api from DE — Scanned from DE
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Menu Search Search Go Suggested categories Suggested products RECENT SEARCHES * Home * Call Us * 0345 528 0474 * Location: United Kingdom, Language: English * Change Location United Kingdom * SELECT YOUR LOCATION * Americas * Brazil * Canada * Mexico * United States * Oceania * Australia * Europe/Middle East/Africa * Austria * Belgium * Czech Republic * Finland * France * Germany * Hungary * Italy * Luxembourg * Netherlands * Poland * Portugal * Romania * Slovakia * South Africa * Spain * Sweden * Switzerland * Turkey * United Kingdom * Asia Pacific * China * India * Japan * Malaysia * Singapore * Thailand * My Orders * Log in to use these functions * My lists * Log in to use these functions * Login * or * Register * Browse products * Protection * Caps CAPS See all End Caps Hydraulic Application Caps & Plugs Tapered Caps & Plugs Threaded Caps & Plugs Mailing Tube Caps Bolt & Nut Protection Caps Quick Removal Caps Screw Cover Caps Gas LPG Cylinder Caps & Plugs Bearing Protection Caps * Plugs PLUGS Gas LPG Cylinder Caps & Plugs High Temperature Masking Plugs Hole Plugs Pipe Protection Caps & Plugs Sealing Plugs Tube Inserts * High Temperature Masking HIGH TEMPERATURE MASKING High Temperature Masking Caps High Temperature Masking Plugs High Temperature Masking Tape Powder Coating Hooks * Hose Protection HOSE PROTECTION Hose Clamps Hydraulic Fittings Hydraulic Hose Cinch Strap Hydraulic Hose Protection Oil Level Indicator Cap Ring Seals * Pipe & Flange Protection PIPE & FLANGE PROTECTION Driveshaft Protection Flange Covers Pipe Chocks Pipe Protection Caps & Plugs * Furniture Protection - 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Who We Are? 2. Our Legal Basis for Handling Your Personal Data 3. How We Collect Your Personal Data 4. How We Use Your Personal Data 5. How We Share Your Personal Data 6. Where We Store Your Personal Data 7. How We Protect Your Personal Data 8. How Long We Keep Your Personal Data 9. What Are Your Personal Data Rights 10. How to Control Your Personal Data for Direct Marketing 11. When to Contact The Regulator 12. How You Can Contact Us 13. What are Cookies? Last Updated Date: 7 March 2022 Essentra Components Limited is committed to protecting and respecting your privacy. This Privacy Policy (together with the Terms of Use and other documents referred to in them) explains what personal data Essentra Components Limited collects from and about you when you contact us and vice versa. It will help you understand how we handle, store and protect your personal data. 1. WHO WE ARE? 1.1 Essentra Components Limited is a data controller and in some instances a Data Processor as set out under the Data Protection Act 1998 (as amended) inclusive of the General Data Protection Regulation when it comes into force on the 25 May 2018. We are committed to protecting and respecting your privacy. 1.2 This Website is owned and operated by or on behalf of Essentra Components Limited ("We", "Us" and "Our", as appropriate in the context). We are registered in England and Wales under company number 547495 and our registered office is at Langford Locks, Kidlington, Oxford OX5 1HX. 1.3 Please read the following carefully to understand our views and practices regarding how we process your personal data. We hope that the following questions answer any questions you may have but if it does not, please contact us. 1.4 We reserve the right to change this Policy from time to time and you will be notified of all changes, so please check this web-page regularly for updates. This Policy applies to international orders, but there may be additional terms and conditions issued for different countries. 2. OUR LEGAL BASIS FOR HANDLING YOUR PERSONAL DATA 2.1 We will not collect any personal data about you without your ‘Consent’ in certain instances, for example when you tick a box wishing to receive emails or newsletters or when you ask us to respond to a query or question from you. 2.2 When you give us your personal data, we will ensure that you are notified of what we intend to do with it and why it is required. 2.3 In some circumstances we will use our ‘Legitimate Interests’ in a way which you might reasonably expect of us, for example, as part of our day to day business operations we may use your contact details to send you updates or direct marketing material about products or services that we believe you may be interested in by post, telephone, email or fax. We will ensure that this does not affect your data privacy rights, freedom or interests. 2.4 In other circumstances, we will handle your personal data under our ‘Contractual Obligations’ for example to deliver a product or service you ordered directly to your address or an address of your choice. 2.5 Finally, we may handle your personal data under our ‘Legal Obligation’ to comply with any applicable laws 3. HOW WE COLLECT YOUR PERSONAL DATA 3.1 We collect personal data when you visit any of our websites, use your account or buy any of our products and services; when we invite you to events or ask you to update the personal data we already hold on you; when we need to process and fulfil orders; when you communicate with us via telephone, online or through social media; when you open an account with us; when you request a call back, follow-up with a query, or wish to raise a concern with us; when you complete any surveys we send you; when you give permissions for third parties to share data with us; when you visit our website, including your full Uniform Resource Locators (URL) to click-stream through and from our site; when you use your phone number to call our customer service; and when you place data in the public domain. We may also obtain personal data about you (such as your name, address and email address) if you are a customer of our business or you work for a customer of our business. 4. HOW WE USE YOUR PERSONAL DATA 4.1 We are committed to providing you with the best customer experience and to achieve this we may use data you give to us: (a) to carry out our obligations arising from any contracts entered into between you and us and to provide you with the data, products and services that you request from us; (b) to provide you with data about other goods and services we offer that are similar to those that you have already purchased or enquired about; (c) to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you; (d) to notify you about changes to our service; (e) to ensure that content from our website is presented in the most effective manner for you and for your computer. Data privacy law permits this under our ‘Legitimate Interest’ to help us understand our customers through providing you with a high standard of customer service. 5. HOW WE SHARE YOUR PERSONAL DATA 5.1 We may share your personal data with any member of our Group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. 5.2 We may share your personal data with selected third parties including: (a) business partners, suppliers and sub-contractors for the performance of any contract we enter into with you; (b) advertisers and advertising networks that require the data to select and serve relevant adverts to you and others; (c) analytics and search engine providers that assist Us in the improvement and optimisation of our website; (d) credit reference agencies for the purpose of assessing your credit score. 5.3 We may share your personal data to third parties: (a) in the event that we sell or buy any business or assets, in which case we may share limited personal data to the prospective seller or buyer of such business or assets; (b) if Essentra Components Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; (c) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply Our Terms of Use or Conditions of Sale; or to protect the rights, property, or safety of Essentra Components Limited, our customers, or others. This includes exchanging data with other companies and organisations for the purposes of fraud protection and credit risk reduction. 6. WHERE WE STORE YOUR PERSONAL DATA 6.1 In order to deliver some or all of the services referred to above, we will need to process and store your personal data and may need to transfer it for such processing outside the European Economic Area ("EEA") to other employees or Group companies in Asia, Australia or America for the purposes of: 6.1.1 Improving communication and disclosures relating to Essentra and its international business activities 6.1.2 The fulfilment of customer orders and the processing of payment details 6.2 Please note that some countries outside the EEA may not offer the same level of legal protection for personal data as countries within the EEA. Where we need to transfer your data to entities in any countries outside the EEA, We have procedures in place to ensure your personal data is protected to the same standard as if it was being processed within the EEA. We will take all steps reasonably necessary to ensure that such data is treated securely in accordance with this policy and in accordance with applicable data privacy laws. 7. HOW WE PROTECT YOUR PERSONAL DATA 7.1 We know how much data security matters to all our customers and suppliers. We are committed to treating your personal data with due care. In order to protect your privacy, we employ a variety of technical and organisational measures to keep personal data safe and to prevent unauthorised access to, or use, or disclosure of it. 8. HOW LONG WE KEEP YOUR PERSONAL DATA 8.1 We remove most of our personal data provided by you as soon as services are ceased, and the personal data will also cycle out of our long-term backups after 12 months later. We retain logs of emails as a record of our contact and for the reasons of handling complaints and for compliance monitoring. 8.2 We will continue to store limited personal data about you (including transactions records) for up to 10 years for accounting, record keeping and administrative reasons. If we consider there is a need to store records for longer, for example when matters are subject to a dispute of claim, then we will retain the data for as long as it is required. 9. WHAT ARE YOUR PERSONAL DATA RIGHTS 9.1 We want to ensure you remain in control of your personal data by making sure you understand your legal rights as follows: 9.1.1 That we give you access to the personal data we hold about you, free of charge in most cases. 9.1.2 That we correct your personal data when incorrect, out of date or incomplete. 9.1.3 That we stop using your personal data for direct marketing or profiling (either through specific channels, or all channels). 9.1.4 That we stop any consent-based processing of your personal data after you withdraw that consent. 9.2 We will protect your personal data by ensuring that we verify your identity before sharing or proceeding with any requests you make. If you have permitted a third party to act on your behalf, we will ask them to prove that they have the authority to act for you. 10. HOW TO CONTROL YOUR PERSONAL DATA FOR DIRECT MARKETING 10.1 We use the personal data you provide to us to communicate with you by phone, email, fax or post to tell you about actions to take to keep your account active, updates that are available to you, items still remaining in your basket and to promote our products or services to you. We will use our Legitimate Interest to provide you with information about goods and services we offer that are similar to those that you have already purchased or enquired about. 10.2 You will always be given the option to opt-in and out of marketing from us; You can click to unsubscribe in every email communication that we send about marketing; and You can change your preferences before you open an account or when you log into your account. 10.3 Click to opt-out of Demandbase advertising link http://optout.aboutads.info/ Please note that Demandbase is covered in our Targeting Cookies data under “company-target.com”. 11. WHEN TO CONTACT THE REGULATOR 11.1 If you are unhappy with our response to any requests you have made to us regarding the use of your personal data or feel that your personal data has not been handled correctly, you have the right to lodge a complaint with the Regulator. In the UK this is the Information Commissioner’s Office and you can contact them by calling 0303 123 1113 or Online at www.ico.org.uk/concerns. 11.2 If you are based outside of the United Kingdom, you have the right to lodge your complaint with the relevant data privacy regulator in your country of residence. 12. HOW YOU CAN CONTACT US 12.1 Any questions you have about your personal data or this Policy should be directed to the Head of Legal who will be happy to assist you: * Telephone us on +44 (0) 1908 359100 * Email us at privacy@essentra.com Or write to us at Langford Locks, Kidlington, Oxford OX5 1HX. 13. WHAT ARE COOKIES? 13.1 Cookies are small text files that are placed on your computer when you visit our websites. They are used to make our websites work more efficiently, as well as to provide information to the owners of the Website about how the website is performing. This will ensure that you can make full use of the websites functionality. 13.2 A cookie can tailor the operation of our Website to your needs, likes and dislikes by gathering and remembering data about your personalized preferences. A cookie in no way gives Us access to the files on your computer or to any data about you, other than the data that you provide and some of the activities that you carry out on our website. 13.3 We know that people have concerns about cookies, but we believe that the benefit we both gain from their proper use is worthwhile. You can, however, delete cookies from your computer at any time and advice as to how to do this is available at www.allaboutcookies.org. 13.4 Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set up and how to manage and block/disable them, visit www.allaboutcookies.org. 13.5 For further details on our use of cookies, please review our cookie page. Last Updated Date: May 2018 * facebook * linkedin * youtube * twitter BACK TO TOP CONTACT US * Tel: 0345 528 0474 * Email: sales@essentracomponents.co.uk INFORMATION * Contact Us * About Us * Sustainability * Catalogues * e-Catalogues * Delivery & Returns Information * Careers LEGAL POLICIES * Quality Statement * Conditions of Sale * Privacy Policy * Health and Safety * Modern Slavery Statement LEGAL POLICIES * Terms of Use * Cookie Policy * Cookie Preferences * Promotion Terms * GDPR * Order Cancellation Sitemap Copyright © Essentra plc 2024 TERMS AND CONDITIONS Accept Cancel Privacy Preference Center When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information Allow All Manage Consent Preferences Strictly Necessary Cookies Always Active Strictly Necessary Cookies These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. Cookies Details Performance Cookies Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance. Cookies Details Functional Cookies Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. Cookies Details Targeting Cookies Targeting Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. Cookies Details Confirm My Choices Back Button Back Performance Cookies Vendor Search Search Icon Filter Icon Clear Filters Information storage and access Apply Consent Leg.Interest All Consent Allowed Select All Vendors Select All Vendors All Consent Allowed * host description View Cookies REPLACE-WITH-DYANMIC-HOST-ID * Name cookie name Confirm My Choices We value your privacy By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. For more information visit our Cookie Policy Cookies Settings Reject All Accept All Cookies