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Text Content

 * Find an Agent
   * Auto & Home
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 * Claims
 * Contact Us
 * Agents & Producers
 * My Account
   I'm an Auto or Home Customer
   Manage my personal policy, bills and claims.
   Log In Register
   
   Express Pay (no login required)
   
   Auto ID Cards
   
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   Manage my business policy, bills and claims, get certificates and submit
   audits.
   Log In Register
   
   Express Pay (no login required)
   
   I'm an Employee Checking on My Benefits
   Submit claims, check status of disability or leave, and see payments.
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   I'm an Employer or Plan Administrator
   Manage benefits programs and pay bills.
    
   New York State Disability/Paid Family Leave –
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   Partners
    * Electronic Business Center (EBC)
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    * RMIS - TREO

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   Home Insurance Discounts designed for AARP members.
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 * Find an Agent
   * Auto & Home
   * Small Business
   * Midsize Business
 * Claims
 * Contact Us
 * Agents & Producers
 * My Account
   I'm an Auto or Home Customer
   Manage my personal policy, bills and claims.
   Log In Register
   
   Express Pay (no login required)
   
   Auto ID Cards
   
   I'm a Business Customer
   Manage my business policy, bills and claims, get certificates and submit
   audits.
   Log In Register
   
   Express Pay (no login required)
   
   I'm an Employee Checking on My Benefits
   Submit claims, check status of disability or leave, and see payments.
   Log In Register
   I'm an Employer or Plan Administrator
   Manage benefits programs and pay bills.
    
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CONTACT US


HAVE QUESTIONS? CONTACT A REPRESENTATIVE FROM THE HARTFORD TODAY

To find phone numbers and more information, click on the text or arrows below.

AARP MEMBERS – AUTO INSURANCE


QUOTES (SALES)

AARP Auto Quotes
888-546-9099
M-F: 7 a.m. to 11 p.m. ET
Sat-Sun: 8 a.m. to 6 p.m. ET
 
 
ATV / Golf Cart / Snowmobile
888-546-9099
M-F: 7 a.m. to 11 p.m. ET
Sat-Sun: 8 a.m. to 6 p.m. ET
 
 
Boat
800-555-2510
M-F: 8 a.m. to 6:30 p.m. ET
 
 
Auto Insurance Applications
AARP Auto Insurance Program
The Hartford
P.O. Box 14215
Lexington, KY 40512
Fax: 877-293-2072
Note: Documents faxed from customers/insureds must include their printed name,
state, zip code and policy number on the fax.
 
 


CLAIMS

AARP Auto Claims
877-805-9918
 
 
AARP Glass Claims
800-892-8484
 
 


CUSTOMER SERVICE (POLICYHOLDERS)

Customer Service Center –
View & Update your policy, make a payment, enroll in AutoPay, print your auto ID
cards, or track a claim.
Customer Service Center



 
 
AARP Auto
800-423-6789
M-F: 8 a.m. to 9 p.m. ET
Sat: 8 a.m. to 6 p.m. ET
 
 
RESCUE 1-800®
800-322-7789
Learn More
 
 
ATV / Golf Cart / Snowmobile
888-546-9099
M-F: 8 a.m. to 9 p.m. ET
Sat: 8 a.m. to 6 p.m. ET
 
 
Boat
800-555-2510
M-F: 8 a.m. to 6:30 p.m. ET
 
 
General Correspondence
AARP Insurance Program
The Hartford
P.O. Box 14219
Lexington, KY 40512
Fax: 877-293-2072
Note: Documents faxed from customers/insureds must include their printed name,
state, zip code and policy number on the fax.
 
 
Spanish / Español
877-621-4981
Lu-Vi: 8 a.m. to 9 p.m. ET
 
 
Hearing Impaired Services
800-877-8973
M-F: 8 a.m. to 6 p.m. ET
 
 

AARP MEMBERS – HOME INSURANCE


QUOTES (SALES)

AARP Home Quotes
877-422-2345
M-F: 7 a.m. to 11 p.m. ET
Sat-Sun: 8 a.m. to 6 p.m. ET
 
 
Flood Insurance
Start Quote
800-296-7542
M-F: 8 a.m. to 6:30 p.m. ET
 
 
Home Insurance Applications
AARP Auto Insurance Program
The Hartford
P.O. Box 14215
Lexington, KY 40512
 
 


CLAIMS

AARP Home Claims
877-805-9918
 
 


CUSTOMER SERVICE (POLICYHOLDERS)

Customer Service Center –
Use to make a payment, enroll in AutoPay, download your policy documents, or
track a claim.
Customer Service Center



 
 
AARP Home
800-423-0567
M-F: 8 a.m. to 9 p.m. ET
Sat: 8 a.m. to 6 p.m. ET
Automated Billing: 24/7
 
 
Flood Insurance
800-296-7542
M-F: 8 a.m. to 6:30 p.m. ET
 
 
General Correspondence
AARP Insurance Program
The Hartford
P.O. Box 14219
Lexington, KY 40512
Fax: 877-293-2072
Note: Documents faxed from customers/insureds must include their printed name,
state, zip code and policy number on the fax.
 
 
Spanish / Español
877-621-4981
Lu-Vi: 8 a.m. to 9 p.m. ET
 
 
Hearing Impaired Services
800-877-8973
M-F: 8 a.m.-6 p.m. ET
 
 

BUSINESS INSURANCE


QUOTES

Business Insurance from The Hartford
Get a Quote Online
Or Give Us a Call: 855-440-1078
M-F: 8 a.m. to 7 p.m. ET
 
 



CUSTOMER SERVICE

Business Insurance Service Center
866-467-8730
M-F: 8 a.m. to 8 p.m. ET
 
 
Web
Business Login | The Hartford
 
 
Payroll Billing Service


XactPAY®
877-287-1316
M-F: 8 a.m. to 8 p.m. ET

Visit XactPAY®
 
 
Flood Insurance
Quotes & Service
800-296-7542
M-F: 8 a.m. to 6 p.m. ET
 
 
Livestock
   Email Form
 

Marine

   Email
 

D&O, E&O, EPLI and Fiduciary

Hartford Financial Products
One Penn Plaza, Floor 50
New York, NY 10119
 

TREO

800-850-1037
M-F: 8 a.m. to 8 p.m. ET
 



CLAIMS

Commercial Auto Claims
800-327-3636
Available 24/7
Report a Claim on Your Commercial Auto Policy
Locate an Auto Repair Shop
Report a Claim on Another Person's Commercial Auto Policy
Locate an Auto Repair Shop
Report a Glass-Only Auto Claim -
call 800-892-8484
Locate an Auto Glass Repair Shop
Log In To Track Your Claim

 
 
Commercial Property Claims
800-327-3636
Available 24/7
Report a Property Claim
Log In To Track Your Claim
 
 
General Liability Claims
800-327-3636
Available 24/7
Report a Liability Claim
 
 
Workers' Compensation Claims
800-327-3636
Available 24/7
Report a Workers' Compensation Claim
Find a Medical Provider
Log In to Track Your Claim (Employers)
Log In to Track Your Claim (Employees)
 
 
Submit a Workers' Comp Medical Bill
Please use the following information to submit workers' compensation medical
bills to The Hartford.
Claim States of CA, FL, NJ and TX
P.O. Box 14187
Lexington, KY 40512
Fax: 859-258-2239

All Other States
P.O. Box 14170
Lexington, KY 40512
Fax: 859-258-2235

Med-Bill Customer Service Phone Line
800-662-5814
 
 
International
Report a Claim on Your Multinational Choice Policy
800-327-3636
24 hours/day, 7 days/week
 
 



FIDELITY & SURETY BONDS

Customer Service
888-656-0817
 
 
National Surety & Fidelity Office Help Desk
Assistance with Passwords or 1Step Surety System
860-547-8213



 
 
Express Mail
200 Colonial Parkway
Suite 500
Lake Mary, FL 32746
 
 
First Class Mail
P.O. Box 958461
Lake Mary, FL 32795
 
 
 

AUTO INSURANCE


QUOTES (SALES)

Auto Insurance Quotes
888-413-8970
M-F: 9 a.m. to 6 p.m. ET
 
 
Auto Insurance Applications
The Hartford Personal Lines
P.O. Box 14215
Lexington, KY 40512
 
 


CLAIMS

Auto Claims – First Notice of Loss
800-243-5860
Call us 24/7 to process your claim.
 
 
Glass Claims
800-892-8484
 
 


AGENT LOCATOR

Find a local agent from The Hartford in your area.
 
Visit Agent Locator
 
 


CUSTOMER SERVICE (POLICYHOLDERS)

Customer Service Center –
View & update your policy, make a payment, enroll in AutoPay, print your auto ID
cards, or track a claim.
Customer Service Center



 
 
Auto Insurance
877-896-9320
M-F: 8 a.m. to 9 p.m. ET
Sat: 8 a.m. to 6 p.m. ET
Automated Billing – 24/7
 
 
RESCUE 1-800®
800-322-7789
Learn More
 
 
General Correspondence
The Hartford Personal Lines
The Hartford
P.O. Box 14219
Lexington, KY 40512
Fax: 877-293-2072
Note: Documents faxed from customers/insureds must include their printed name,
state, zip code and policy number on the fax.
 
 
Hearing Impaired Services
800-877-8973
M-F: 8 a.m. to 6 p.m. ET
 
 

HOME INSURANCE


QUOTES (SALES)

Home Insurance Quotes
888-413-8970
M-F: 9 a.m. to 6 p.m. ET
 
 


CLAIMS

Home Insurance Claims – First Notice of Loss
800-243-5860
Call us 24/7 to process your claim.
 
 


AGENT LOCATOR

Agent Locator –
Find a local agent from The Hartford in your area.
 
Visit Agent Locator
 
 


CUSTOMER SERVICE (POLICYHOLDERS)

Customer Service Center –
Use to make a payment, enroll in AutoPay, download your policy documents, or
track a claim.
Customer Service Center



 
 
Lender Services –
View and update mortgagee or lienholder details, verify coverages, and get
documents on-demand.
Visit Lender Service Center



 
 
Home Insurance
800-624-5578
M-F: 8 a.m. to 9 p.m. ET
Sat: 8 a.m. to 6 p.m. ET
Automated Billing – 24/7
 
 
Employee Home Insurance Service
800-429-4545
M-F: 8 a.m. to 8 p.m. ET
 
 
General Correspondence
The Hartford Personal Lines
The Hartford
P.O. Box 14219
Lexington, KY 40512
 
 
Hearing Impaired Services
800-877-8973
M-F: 8 a.m. to 6 p.m. ET
 
 
 

FINANCIAL PRODUCTS


LIFE INSURANCE

Prudential Traditional Life
800-243-5433
M-F: 7:30 a.m. to 6 p.m. CST
 
 
Mailing Address
Prudential Traditional Life Mail
P.O. Box 305033
Nashville, TN 37230-5033
 
 
Prudential Variable Life
800-231-5453
M-F: 7:30 a.m. to 6 p.m. CST
 
 
Mailing Address
Prudential Variable
P.O. Box 305034
Nashville, TN 37214
 
 
Prudential Overnight Mail
100 Centerview Dr
Suite 100
Nashville, TN 37214
 
 


MUTUAL FUNDS

The Hartford Mutual Funds
888-843-7824
M-F: 8:30 a.m. to 7 p.m. ET
 
 
Web
Account Access
 
 
General Mail and Applications With Cash
Hartford Funds
P.O. Box 219060
Kansas City, MO 64121-9060
 
 
Overnight Mail
Hartford Funds
430 W 7th St
Suite 219060
Kansas City, MO 64105-1407
 
 


ANNUITIES

The Hartford’s former life and annuity business was sold to Talcott Resolution
on May 31, 2018. Talcott Resolution now is an independent, standalone company
and no longer is affiliated with The Hartford. If you own an annuity, you can
access your contract information via the website www.talcottresolution.com,
under "Annuity Resources."
800-862-6668
M-Th: 8 a.m. to 7 p.m. ET
F: 9:15 a.m. to 6 p.m. ET






 
 
Express Mail
Talcott Resolution – Annuity Service Operations
1338 Indian Mound Dr
Mt. Sterling, KY 40353
 
 
First Class Mail
Talcott Resolution – Annuity Service Operations
P.O. Box 14293
Lexington, KY 40512-4293
 
 


COLLEGE SAVINGS

Customer Service
866-574-3542
Mon-Thu: 8 a.m. to 7 p.m. ET
Fri: 8 a.m. to 6 p.m. ET
 
 
Web – Account Access/Enrollment
CHET Advisor
 
 
General Correspondence
The Hartford Smart 529
P.O. Box 55359
Boston, MA 02205
 
 


INSTITUTIONAL MUTUAL FUNDS

For those affiliated with one of the following organizations: Investment
Consulting Firm, Record keeper, Trading Platform, Third Party Administrator,
Plan Sponsor, and an Endowment or Foundation.
877-836-5854





 
 


MATURITY FUNDING

Brokers, consultants or plan sponsors seeking more information about existing
arrangements from The Hartford.
Fax: 866-913-1089


 
 


TERMINAL FUNDING & STRUCTURED SETTLEMENTS

Brokers, consultants or plan sponsors seeking more information about existing
arrangements from The Hartford.
Fax: 866-913-1089


 
 

EMPLOYEE BENEFITS

Individual & Families Login
Start or check the status of a claim or personal health application, sign up for
direct deposit and access forms.
Employees - Log Into The Hartford Benefits Site
Our call centers are experiencing longer than normal wait times because of
COVID. We appreciate your patience. Your health, safety and time are our
priority.
 
 
Employer Login
Access all the information you need to administer your Hartford group benefits.
Employers - Log Into The Hartford Benefits Site
866-294-7987
M-F: 8 a.m. to 8 p.m. ET
 
 
Customer Service (not for Claims) 
800-523-2233
M-F: 8 a.m. to 8 p.m. ET
Email Us
Calling about a specific claim? Contact us at one of the claims-related numbers
listed on this page.
 
 
Group Disability Claims
888-277-4767
M-F: 8 a.m. to 8 p.m. ET
 
 
Group Life and Accident (AD&D) Claims
888-563-1124

 
 
Accident, Critical Illness &
Hospital Indemnity Claims
866-547-4205
Submit a claim, access forms, review claim history, view policy documentation
and more. Log Into the Supplemental Insurance Claimant Portal
 
 
Conversions & Portability
Phone: 877-320-0484
Fax: 440-646-9339
 
The Hartford, Portability and Conversion Unit 
P.O. Box 43786 
Cleveland, OH 44143-0786
 
 
Medical Underwriting
Phone: 800-331-7234
Fax: 860-392-6980
medical.uw@hartfordlife.com

Hartford Life Insurance Co.
Medical Underwriting Unit
P.O. Box 2999
Hartford, CT 06104-2999
 
 
Billing and Premiums: First Class Mail
GB.Premium@thehartford.com

The Hartford
P.O. Box 783690
Philadelphia, PA 19178-3690
 
 
Billing and Premiums: Express Mail
GB.Premium@thehartford.com

Lockbox Services (Box #3690)
The Hartford
MAC Y1372-045
401 Market St
Philadelphia, PA 19106
 
 
Couriers and Vendors
267-321-4050
 
 

AGENTS & PRODUCERS

Property and Casualty Producers
Quote and manage your property and casualty insurance business.
Log Into the Electronic Business Center (EBC)
 
 
Group Benefits Producers
Access your group benefits account info, commission data, forms and more.
Log Into Producer View®
 
 
Agent Claim Reporting
800-553-1710
Fax: 866-861-2513
(Cover sheet required)
 
 


FINANCIAL PRODUCTS

For more information on The Hartford’s financial products, select the product
link.
Mutual Funds

 
 


U.S. FOREIGN ACCOUNT TAX COMPLIANCE ACT (FATCA)

The U.S. Foreign Account Tax Compliance Act (FATCA) became law in March 2010 and
is effective as of July 1, 2014. The law is enforced by the U.S. Internal
Revenue Service (IRS). Under the provisions of FATCA, insurers may need to
obtain withholding certificates (IRS Forms W-8 or W-9) from their business
partners. Typically, a W-8 is provided by non-U.S. entities and a W-9 is
provided by U.S. entities. Business partners conducting business with The
Hartford may request copies of these completed forms from
taxcompliance2@thehartford.com.
Additionally, copies of blank IRS forms (W-8 and W-9) and further information
can be found on the IRS website.










 
 
 

MAIN CONTACT INFORMATION

Contact The Hartford
By Phone:
860-547-5000

By Mail:
The Hartford Financial Services Group, Inc.
690 Asylum Avenue
Hartford, CT 06155

Customer Complaint Form
 
 


PLANNING AHEAD

The Hartford's Catastrophe Information Center has details about preparing for
all types of storms, whether you own a home or a business.
Get Planning Advice
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