customerthink.com Open in urlscan Pro
104.25.191.30 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
http://success.serenova.com/e/311851/mer-service-stories-from-2017-/66k3r/99110092
Effective URL:
https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Submission: On March 16 via manual (March 16th 2018, 6:52:31 pm UTC) from US

Summary HTTP 95 Redirects Links 30 Behaviour Indicators

Summary

This website contacted 13 IPs in 2 countries across 12 domains to perform 95 HTTP transactions. The main IP is 104.25.191.30, located in San Francisco, United States and belongs to CLOUDFLARENET - Cloudflare, Inc., US. The main domain is customerthink.com.
TLS certificate: Issued by COMODO ECC Domain Validation Secure S... on February 20th 2018. Valid for: 6 months.

This is the only time customerthink.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
2 2	136.147.104.33 136.147.104.33	14340 (SALESFORCE) (SALESFORCE - Salesforce.com)
43	104.25.191.30 104.25.191.30	13335 (CLOUDFLAR...) (CLOUDFLARENET - Cloudflare)
1	172.217.22.106 172.217.22.106	15169 (GOOGLE) (GOOGLE - Google LLC)
1 9	172.217.16.164 172.217.16.164	15169 (GOOGLE) (GOOGLE - Google LLC)
8	172.217.18.162 172.217.18.162	15169 (GOOGLE) (GOOGLE - Google LLC)
10	45.56.218.206 45.56.218.206	13768 (COGECO-PEER1) (COGECO-PEER1 - Cogeco Peer 1)
1	205.185.216.10 205.185.216.10	20446 (HIGHWINDS3) (HIGHWINDS3 - Highwinds Network Group)
13	172.217.22.99 172.217.22.99	15169 (GOOGLE) (GOOGLE - Google LLC)
2	216.58.206.8 216.58.206.8	15169 (GOOGLE) (GOOGLE - Google LLC)
1	104.130.198.61 104.130.198.61	19994 (RACKSPACE) (RACKSPACE - Rackspace Hosting)
2	93.184.220.66 93.184.220.66	15133 (EDGECAST) (EDGECAST - MCI Communications Services)
3	172.217.16.174 172.217.16.174	15169 (GOOGLE) (GOOGLE - Google LLC)
1	172.217.22.42 172.217.22.42	15169 (GOOGLE) (GOOGLE - Google LLC)
95	13

2 136.147.104.33 (San Francisco, United States) 2 redirects

ASN14340 (SALESFORCE - Salesforce.com, Inc., US)
PTR: pi-dfw-lb2.pardot.com

success.serenova.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
go.pardot.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

43 104.25.191.30 (San Francisco, United States)

ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US)

customerthink.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 172.217.22.106 (Mountain View, United States)

ASN15169 (GOOGLE - Google LLC, US)
PTR: fra15s18-in-f106.1e100.net

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

9 172.217.16.164 (Mountain View, United States) 1 redirects

ASN15169 (GOOGLE - Google LLC, US)
PTR: fra15s11-in-f164.1e100.net

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

8 172.217.18.162 (Mountain View, United States)

ASN15169 (GOOGLE - Google LLC, US)
PTR: fra15s29-in-f2.1e100.net

pagead2.googlesyndication.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
adservice.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

10 45.56.218.206 (Oakville, Canada)

ASN13768 (COGECO-PEER1 - Cogeco Peer 1, CA)
PTR: beldi632.hostpapavps.net

www.shaunbelding.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 205.185.216.10 (Phoenix, United States)

ASN20446 (HIGHWINDS3 - Highwinds Network Group, Inc., US)
PTR: map2.hwcdn.net

cdn.advertserve.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

13 172.217.22.99 (Mountain View, United States)

ASN15169 (GOOGLE - Google LLC, US)
PTR: fra15s18-in-f99.1e100.net

www.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 216.58.206.8 (Mountain View, United States)

ASN15169 (GOOGLE - Google LLC, US)
PTR: fra16s20-in-f8.1e100.net

ssl.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.130.198.61 (San Antonio, United States)

ASN19994 (RACKSPACE - Rackspace Hosting, US)

customerthink2.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 93.184.220.66 (United States)

ASN15133 (EDGECAST - MCI Communications Services, Inc. d/b/a Verizon Business, US)

platform.twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 172.217.16.174 (Mountain View, United States)

ASN15169 (GOOGLE - Google LLC, US)
PTR: fra15s11-in-f174.1e100.net

cse.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
clients1.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 172.217.22.42 (Mountain View, United States)

ASN15169 (GOOGLE - Google LLC, US)
PTR: fra15s16-in-f10.1e100.net

www.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
43	customerthink.com customerthink.com	696 KB
13	gstatic.com www.gstatic.com fonts.gstatic.com	190 KB
13	google.com 1 redirects www.google.com adservice.google.com cse.google.com clients1.google.com	182 KB
10	shaunbelding.com www.shaunbelding.com	123 KB
7	googlesyndication.com pagead2.googlesyndication.com	121 KB
2	twitter.com platform.twitter.com	37 KB
2	google-analytics.com ssl.google-analytics.com	17 KB
2	googleapis.com fonts.googleapis.com www.googleapis.com	2 KB
1	customerthink2.com customerthink2.com	158 KB
1	advertserve.com cdn.advertserve.com	66 KB
1	pardot.com 1 redirects go.pardot.com	792 B
1	serenova.com 1 redirects success.serenova.com	1 KB
95	12

	Domain	Requested by
43	customerthink.com	customerthink.com
12	fonts.gstatic.com	customerthink.com pagead2.googlesyndication.com
10	www.shaunbelding.com	customerthink.com
9	www.google.com	1 redirects customerthink.com cse.google.com www.google.com
7	pagead2.googlesyndication.com	customerthink.com pagead2.googlesyndication.com
2	cse.google.com	customerthink.com www.google.com
2	platform.twitter.com	customerthink.com platform.twitter.com
2	ssl.google-analytics.com	customerthink.com
1	clients1.google.com	customerthink.com
1	www.googleapis.com	customerthink.com
1	adservice.google.com	pagead2.googlesyndication.com
1	customerthink2.com	customerthink.com
1	www.gstatic.com	www.google.com
1	cdn.advertserve.com	customerthink.com
1	fonts.googleapis.com	customerthink.com
1	go.pardot.com	1 redirects
1	success.serenova.com	1 redirects
95	17

This site contains links to these domains. Also see Links.

Domain
www.linkedin.com
www.shaunbelding.com
www.beldinggroup.com
www.facebook.com
www.fox10phoenix.com
www.today.com
www.miamiherald.com
www.youtube.com
wtvr.com
www.washingtonpost.com
www.huffingtonpost.ca
ca.linkedin.com
twitter.com
plus.google.com
www.beldingtraining.com
feeds.feedburner.com
www.beyondphilosophy.com
www.chipbell.com
www.customervaluefoundation.com
www.curiositycx.com
click.websitegear.com
www.dmu.ac.uk

Subject Issuer	Validity	Valid
ssl390511.cloudflaressl.com COMODO ECC Domain Validation Secure Server CA 2	`2018-02-20` - `2018-08-29`	6 months	crt.sh

This page contains 5 frames:

Primary Page: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Frame ID: AD442F19213C5722F43BCCA0566646FC
Requests: 91 HTTP requests in this frame

Frame: https://pagead2.googlesyndication.com/pagead/js/r20180312/r20170110/show_ads_impl.js
Frame ID: ACB7965A096D9018D6CAD3E745E752CC
Requests: 2 HTTP requests in this frame

Frame: https://pagead2.googlesyndication.com/pagead/js/r20180312/r20170110/show_ads_impl.js
Frame ID: 1BCD804549996EA622A6425563B8766A
Requests: 1 HTTP requests in this frame

Frame: https://pagead2.googlesyndication.com/pagead/js/r20180312/r20170110/show_ads_impl.js
Frame ID: D39273A906ACF479A456FAB21AC5B0B0
Requests: 1 HTTP requests in this frame

Frame: https://pagead2.googlesyndication.com/pagead/js/r20180312/r20170110/show_ads_impl.js
Frame ID: 1C12A8869750E12C9F99A366F1C6FD74
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

http://success.serenova.com/e/311851/mer-service-stories-from-2017-/66k3r/99110092 HTTP 301
https://go.pardot.com/tracker/httpsRedirect?pi_email_id=99110092&request_uri_path=%2Fe%2F311851%2F... HTTP 302
https://customerthink.com/top-10-wow-customer-service-stories-from-2017/ Page URL

Detected technologies

WordPress (CMS) Expand

Overall confidence: 100%
Detected patterns

html /<link rel=["']stylesheet["'] [^>]+wp-(?:content|includes)/i
script /\/wp-includes\//i

PHP (Programming Languages) Expand

Overall confidence: 100%
Detected patterns

html /<link rel=["']stylesheet["'] [^>]+wp-(?:content|includes)/i
script /\/wp-includes\//i

CloudFlare (CDN) Expand

Overall confidence: 100%
Detected patterns

headers server /cloudflare/i

Google AdSense (Advertising Networks) Expand

Overall confidence: 100%
Detected patterns

script /googlesyndication\.com\//i
env /^google_ad_/i
env /^__google_ad_/i
env /^Goog_AdSense_/i

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

script /google-analytics\.com\/(?:ga|urchin|(analytics))\.js/i
env /^gaGlobal$/i

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

html /<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com/i

Twitter (Widgets) Expand

Overall confidence: 100%
Detected patterns

script /\/\/platform\.twitter\.com\/widgets\.js/i

Twitter Emoji (Twemoji) (Miscellaneous) Expand

Overall confidence: 100%
Detected patterns

env /^twemoji$/i

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

script /jquery.*\.js/i
env /^jQuery$/i

reCAPTCHA (Captchas) Expand

Overall confidence: 100%
Detected patterns

env /^Recaptcha$/i

Page Statistics

95
Requests

45 %
HTTPS

0 %
IPv6

12
Domains

17
Subdomains

13
IPs

2
Countries

1591 kB
Transfer

4411 kB
Size

8
Cookies

30 Outgoing links

These are links going to different origins than the main page.

URL: https://www.linkedin.com/shareArticle?mini=true&url=https://customerthink.com/top-10-wow-customer-service-stories-from-2017/&title=Top%2010%20WOW%20Customer%20Service%20Stories%20From%202017&source=CustomerThink&summary=

Search URL Search Domain Scan URL

URL: https://www.shaunbelding.com/customer-service-blog/the-science-of-wow-customer-service-research-is-out/
Title: Science of Wow research

Search URL Search Domain Scan URL

URL: https://www.beldinggroup.com/
Title: The Belding Group

Search URL Search Domain Scan URL

URL: https://www.shaunbelding.com/customer-service-blog/wow-customer-experiences/
Title: everyone can create WOW customer service

Search URL Search Domain Scan URL

URL: https://www.shaunbelding.com/customer-service-blog/wow-customer-service-82-characters-well-done-mr-musk/
Title: Not only did Mr. Musk respond

Search URL Search Domain Scan URL

URL: https://www.facebook.com/photo.php?fbid=10154780932403209&set=a.111457358208.88920.739753208&type=3
Title: she immediately took action

Search URL Search Domain Scan URL

URL: http://www.fox10phoenix.com/news/arizona-news/chandler-grocery-store-employees-help-save-man-from-scam
Title: When two employees of Fry’s grocery store

Search URL Search Domain Scan URL

URL: https://www.today.com/food/photo-walmart-cashier-s-sweet-gesture-has-goes-viral-t118857
Title: the cashier takes his hands and begins counting

Search URL Search Domain Scan URL

URL: https://www.facebook.com/100009808356384/videos/543598345977106
Title: Sierra, pulled out her debit card and covered the cost.

Search URL Search Domain Scan URL

URL: http://www.miamiherald.com/news/nation-world/national/article163090278.html
Title: the blind man that needed help

Search URL Search Domain Scan URL

URL: https://www.youtube.com/watch?v=rsYrZpTv5f0
Title: helped save the life of an off-duty police officer

Search URL Search Domain Scan URL

URL: http://wtvr.com/2017/08/03/dominos-employee-walks-to-deliver-pizzas-after-his-car-breaks-down
Title: walked the last half-mile to make the delivery

Search URL Search Domain Scan URL

URL: https://www.washingtonpost.com/news/on-small-business/wp/2017/03/31/dunkin-donuts-employee-rescues-a-loyal-customer-who-went-missing
Title: Dunking Donuts, however, saved one man’s life

Search URL Search Domain Scan URL

URL: http://www.huffingtonpost.ca/entry/southwest-cancer-luggage_us_598c99b9e4b09071f6983f8a
Title: The luggage was by her front door

Search URL Search Domain Scan URL

URL: https://www.shaunbelding.com/customer-service-blog/top-10-wow-customer-service-stories/
Title: original post

Search URL Search Domain Scan URL

URL: https://ca.linkedin.com/in/shaunbelding/

Search URL Search Domain Scan URL

URL: https://twitter.com/ShaunBelding

Search URL Search Domain Scan URL

URL: https://plus.google.com/u/0/+ShaunBelding

Search URL Search Domain Scan URL

URL: https://www.facebook.com/BeldingTraining

Search URL Search Domain Scan URL

URL: http://www.shaunbelding.com/customer-service-blog

Search URL Search Domain Scan URL

URL: http://www.beldingtraining.com/
Title: The Belding Group of Companies Inc

Search URL Search Domain Scan URL

URL: https://twitter.com/customerthink

Search URL Search Domain Scan URL

URL: https://feeds.feedburner.com/customerthink

Search URL Search Domain Scan URL

URL: http://www.beyondphilosophy.com/
Title: Michael Lowenstein

Search URL Search Domain Scan URL

URL: http://www.chipbell.com/
Title: Chip R. Bell

Search URL Search Domain Scan URL

URL: http://www.customervaluefoundation.com/
Title: Gautam Mahajan

Search URL Search Domain Scan URL

URL: http://www.curiositycx.com/
Title: Dave Fish

Search URL Search Domain Scan URL

URL: http://click.websitegear.com/track/1983556
Title: Real-time NPS Everywhere

Search URL Search Domain Scan URL

URL: http://click.websitegear.com/track/1983207
Title: Do you have a Design Mind? Try with CXU's free eModule!

Search URL Search Domain Scan URL

URL: https://www.dmu.ac.uk/about-dmu/schools-and-departments/leicester-castle-business-school/the-first-global-conference-on-creating-value.aspx
Title: The First Global Conference on Creating Value

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://success.serenova.com/e/311851/mer-service-stories-from-2017-/66k3r/99110092 HTTP 301
https://go.pardot.com/tracker/httpsRedirect?pi_email_id=99110092&request_uri_path=%2Fe%2F311851%2Fmer-service-stories-from-2017-%2F66k3r%2F99110092&https_redirect=1&tracker_id=4199482&account_id=311851&visitor_id=104191724&link_type=1 HTTP 302
https://customerthink.com/top-10-wow-customer-service-stories-from-2017/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 78

https://www.google.com/cse/cse.js?cx=007437978763073874139:bbkh29ajdm8 HTTP 302
https://cse.google.com/cse/cse.js?cx=007437978763073874139:bbkh29ajdm8

95 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request / Show response
customerthink.com/top-10-wow-customer-service-stories-from-2017/
Redirect Chain

http://success.serenova.com/e/311851/mer-service-stories-from-2017-/66k3r/99110092
https://go.pardot.com/tracker/httpsRedirect?pi_email_id=99110092&request_uri_path=%2Fe%2F311851%2Fmer-service-stories-from-2017-%2F66k3r%2F99110092&https_redirect=1&tracker_id=4199482&account_id=31...
https://customerthink.com/top-10-wow-customer-service-stories-from-2017/

167 KB
32 KB

272ms
248ms

Document
text/html

104.25.191.30
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare / PHP/5.6.33
Resource Hash: 742f9813c0295afcfb0f6c0159bf140fead9c6e547397f4fa2777f79aa2c3239

Request headers

:path: /top-10-wow-customer-service-stories-from-2017/
pragma: no-cache
accept-encoding: gzip, deflate
upgrade-insecure-requests: 1
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
:scheme: https
:method: GET
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
content-encoding: gzip
server: cloudflare
x-powered-by: PHP/5.6.33
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding,Cookie,User-Agent
content-type: text/html; charset=UTF-8
status: 200
cache-control: max-age=3, must-revalidate, max-age=172800
set-cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339; expires=Sat, 16-Mar-19 18:52:19 GMT; path=/; domain=.customerthink.com; HttpOnly
cf-ray: 3fc96a8e79b7235a-FRA
expires: Sun, 18 Mar 2018 18:52:19 GMT

Redirect headers

Pragma: no-cache
Date: Fri, 16 Mar 2018 18:52:19 GMT
Content-Encoding: gzip
X-Pardot-Route: 32427ff3465437d362f61c790f7d2406
X-Pardot-LB: fdc71f84949bbe494d7dca54f432c642
Server: PardotServer
Vary: Accept-Encoding,User-Agent
P3p: CP="NOI DSP COR CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT", policyref="/w3c/p3p.xml"
Location: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Set-Cookie: pardot=i1lb77bqeh15ed7arphp5kvaf4; path=/ visitor_id311851=104191724; expires=Sat, 10-Aug-2019 18:52:19 GMT; Max-Age=44236800; path=/; domain=.pardot.com
Cache-Control: no-store, no-cache, must-revalidate
Connection: keep-alive
Content-Type: text/html; charset=UTF-8
Content-Length: 133
Expires: Thu, 19 Nov 1981 08:52:00 GMT

GET
H2 200 wgs2.css
customerthink.com/wp-content/plugins/wp-google-search/ 3 KB
1 KB 15ms
12ms Stylesheet
text/css 104.25.191.30
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL: https://customerthink.com/wp-content/plugins/wp-google-search/wgs2.css?ver=4.8.2
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: fd6261240ed0f12a5cc73e1a74452182697f4b09560cdfbb3b2f17e0659a2f7f

Request headers

:path: /wp-content/plugins/wp-google-search/wgs2.css?ver=4.8.2
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
accept-encoding: gzip, deflate
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
accept: text/css,*/*;q=0.1
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
content-encoding: gzip
cf-cache-status: HIT
last-modified: Sat, 09 Dec 2017 17:03:29 GMT
server: cloudflare
etag: "a60-55feb47bdd1d7-gzip"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding,User-Agent
content-type: text/css
status: 200
cache-control: public, max-age=2592000
accept-ranges: bytes
cf-ray: 3fc96a900b0f235a-FRA
content-length: 830
expires: Sun, 15 Apr 2018 18:52:19 GMT

GET
H2 200 wpsf.css
customerthink.com/wp-content/plugins/wp-spam-fighter/css/ 0
336 B 13ms
11ms Stylesheet
text/css 104.25.191.30
Cloudflare

General

Check archive.org

Show headers Download Go to

Full URL: https://customerthink.com/wp-content/plugins/wp-spam-fighter/css/wpsf.css?ver=0.5.1
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

:path: /wp-content/plugins/wp-spam-fighter/css/wpsf.css?ver=0.5.1
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
accept-encoding: gzip, deflate
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
accept: text/css,*/*;q=0.1
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
last-modified: Fri, 01 May 2015 14:12:48 GMT
server: cloudflare
etag: "0-51505ce8e3800"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: text/css
status: 200
cache-control: public, max-age=2592000
accept-ranges: bytes
cf-ray: 3fc96a900b11235a-FRA
content-length: 0
expires: Sun, 15 Apr 2018 18:52:19 GMT

GET
S 200 css
fonts.googleapis.com/ 33 KB
2 KB 20ms
18ms Stylesheet
text/css 172.217.22.106
Google LLC

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans%3A300italic%2C400%2C400italic%2C600%2C600italic%2C700%2C300%2C500%7CRoboto%3A300%2C400%2C400italic%2C500%2C500italic%2C700%2C900%2C600&ver=8.5.1

Requested by

Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/

Protocol

SPDY

Server

172.217.22.106 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s18-in-f106.1e100.net

Software

ESF /

Resource Hash

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Security Headers

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X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
content-encoding: gzip
last-modified: Fri, 16 Mar 2018 18:52:19 GMT
server: ESF
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
status: 200
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
alt-svc: hq=":443"; ma=2592000; quic=51303431; quic=51303339; quic=51303335,quic=":443"; ma=2592000; v="41,39,35"
x-xss-protection: 1; mode=block
expires: Fri, 16 Mar 2018 18:52:19 GMT

GET
H2 200 tablepress-combined.min.css
customerthink.com/wp-content/ 6 KB
3 KB 34ms
32ms Stylesheet
text/css 104.25.191.30
Cloudflare

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Full URL: https://customerthink.com/wp-content/tablepress-combined.min.css?ver=7
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: be00a1a7cffd3149cfd61e2dc7a9be4cb0404ddca01f4ea4a687500262b1afed

Request headers

:path: /wp-content/tablepress-combined.min.css?ver=7
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
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accept: text/css,*/*;q=0.1
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
content-encoding: gzip
cf-cache-status: HIT
last-modified: Fri, 29 Dec 2017 23:00:34 GMT
server: cloudflare
etag: "1813-5618299a11e38-gzip"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding,User-Agent
content-type: text/css
status: 200
cache-control: public, max-age=2592000
accept-ranges: bytes
cf-ray: 3fc96a900b12235a-FRA
content-length: 2784
expires: Sun, 15 Apr 2018 18:52:19 GMT

GET
H2 200 style.css
customerthink.com/wp-content/themes/Newspaper/ 1 MB
113 KB 16ms
14ms Stylesheet
text/css 104.25.191.30
Cloudflare

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Full URL: https://customerthink.com/wp-content/themes/Newspaper/style.css?ver=8.5.1
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: 2b486f118ef6aa172cdf3900617200d35cb55d2d5315ba621379611740a000c9

Request headers

:path: /wp-content/themes/Newspaper/style.css?ver=8.5.1
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
accept-encoding: gzip, deflate
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
accept: text/css,*/*;q=0.1
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
content-encoding: gzip
cf-cache-status: HIT
last-modified: Wed, 06 Dec 2017 09:07:51 GMT
server: cloudflare
etag: "10f817-55fa849367b8b-gzip"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding,User-Agent
content-type: text/css
status: 200
cache-control: public, max-age=2592000
cf-ray: 3fc96a900b13235a-FRA
expires: Sun, 15 Apr 2018 18:52:19 GMT

GET
H2 200 style.css
customerthink.com/wp-content/themes/Newspaper-child/ 19 KB
4 KB 34ms
32ms Stylesheet
text/css 104.25.191.30
Cloudflare

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Check archive.org

Show headers Download Go to

Full URL: https://customerthink.com/wp-content/themes/Newspaper-child/style.css?ver=8.5.1c
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: 0a2d9a09ec0234ac12fd9f0398c139bc34dea98b90fe2430645942e41dc40b34

Request headers

:path: /wp-content/themes/Newspaper-child/style.css?ver=8.5.1c
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
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accept: text/css,*/*;q=0.1
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
content-encoding: gzip
cf-cache-status: HIT
last-modified: Sat, 17 Feb 2018 19:17:23 GMT
server: cloudflare
etag: "4b68-5656d4f894245-gzip"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding,User-Agent
content-type: text/css
status: 200
cache-control: public, max-age=2592000
accept-ranges: bytes
cf-ray: 3fc96a900b14235a-FRA
content-length: 3357
expires: Sun, 15 Apr 2018 18:52:19 GMT

GET
H2 200 style-front-end.css
customerthink.com/wp-content/plugins/profile-builder-pro/assets/css/ 18 KB
4 KB 35ms
33ms Stylesheet
text/css 104.25.191.30
Cloudflare

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Full URL: https://customerthink.com/wp-content/plugins/profile-builder-pro/assets/css/style-front-end.css?ver=2.7.2
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: 8fffd24539147472fbfae729be704e5d6c3ca058788aa5affd19b13127d0d4b7

Request headers

:path: /wp-content/plugins/profile-builder-pro/assets/css/style-front-end.css?ver=2.7.2
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
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accept: text/css,*/*;q=0.1
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
content-encoding: gzip
cf-cache-status: HIT
last-modified: Fri, 08 Dec 2017 08:46:38 GMT
server: cloudflare
etag: "4705-55fd039101780-gzip"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding,User-Agent
content-type: text/css
status: 200
cache-control: public, max-age=2592000
accept-ranges: bytes
cf-ray: 3fc96a900b15235a-FRA
content-length: 4136
expires: Sun, 15 Apr 2018 18:52:19 GMT

GET
H2 200 jquery.js Show response
customerthink.com/wp-includes/js/jquery/ 95 KB
33 KB 63ms
61ms Script
application/javascript 104.25.191.30
Cloudflare

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Full URL: https://customerthink.com/wp-includes/js/jquery/jquery.js?ver=1.12.4
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: fc48d1d80ece71a79a7b39877f4104d49d3da6c3665cf6dc203000fb7df4447e

Request headers

:path: /wp-includes/js/jquery/jquery.js?ver=1.12.4
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
accept-encoding: gzip, deflate
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
accept: */*
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
content-encoding: gzip
cf-cache-status: HIT
last-modified: Sun, 24 Sep 2017 01:16:24 GMT
server: cloudflare
etag: W/"17ba0-559e530ccbd8e"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: application/javascript
status: 200
cache-control: public, max-age=172800
cf-ray: 3fc96a900b16235a-FRA
expires: Sun, 18 Mar 2018 18:52:19 GMT

GET
H2 200 jquery-migrate.min.js Show response
customerthink.com/wp-includes/js/jquery/ 10 KB
4 KB 34ms
33ms Script
application/javascript 104.25.191.30
Cloudflare

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Full URL: https://customerthink.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: 48eb8b500ae6a38617b5738d2b3faec481922a7782246e31d2755c034a45cd5d

Request headers

:path: /wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
accept-encoding: gzip, deflate
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
accept: */*
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
content-encoding: gzip
cf-cache-status: HIT
last-modified: Sun, 24 Sep 2017 01:16:23 GMT
server: cloudflare
etag: W/"2748-559e530b92db0"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: application/javascript
status: 200
cache-control: public, max-age=172800
cf-ray: 3fc96a900b18235a-FRA
expires: Sun, 18 Mar 2018 18:52:19 GMT

GET
S 200 api.js Show response
www.google.com/recaptcha/ 696 B
493 B 18ms
16ms Script
text/javascript 172.217.16.164
Google LLC

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Full URL

https://www.google.com/recaptcha/api.js?ver=4.8.2

Requested by

Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/

Protocol

SPDY

Server

172.217.16.164 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s11-in-f164.1e100.net

Software

GSE /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
content-encoding: gzip
x-content-type-options: nosniff
server: GSE
x-frame-options: SAMEORIGIN
content-type: text/javascript; charset=UTF-8
status: 200
cache-control: private, max-age=300
alt-svc: hq=":443"; ma=2592000; quic=51303431; quic=51303339; quic=51303335,quic=":443"; ma=2592000; v="41,39,35"
content-length: 404
x-xss-protection: 1; mode=block
expires: Fri, 16 Mar 2018 18:52:19 GMT

GET
H2 200 external-tracking.min.js Show response
customerthink.com/wp-content/plugins/google-analyticator/ 1 KB
820 B 13ms
12ms Script
application/javascript 104.25.191.30
Cloudflare

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Full URL: https://customerthink.com/wp-content/plugins/google-analyticator/external-tracking.min.js?ver=6.5.4
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: 5a9dcb270ba38d94fd27a5ae4c6a6d10bb6a25fe0473df95fe4c405e82801289

Request headers

:path: /wp-content/plugins/google-analyticator/external-tracking.min.js?ver=6.5.4
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
accept-encoding: gzip, deflate
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
accept: */*
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
content-encoding: gzip
cf-cache-status: HIT
last-modified: Mon, 14 Aug 2017 17:24:16 GMT
server: cloudflare
etag: W/"4a6-556b9eea0b000"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: application/javascript
status: 200
cache-control: public, max-age=172800
cf-ray: 3fc96a900b19235a-FRA
expires: Sun, 18 Mar 2018 18:52:19 GMT

GET
H2 200 wp-emoji-release.min.js Show response
customerthink.com/wp-includes/js/ 12 KB
5 KB 24ms
23ms Script
application/javascript 104.25.191.30
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Full URL: https://customerthink.com/wp-includes/js/wp-emoji-release.min.js?ver=4.8.2
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: dba6b80aceb1267fd1ed564e08a983730d272813e9b3aff85dc365c65333dd66

Request headers

:path: /wp-includes/js/wp-emoji-release.min.js?ver=4.8.2
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
accept-encoding: gzip, deflate
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
accept: */*
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
content-encoding: gzip
cf-cache-status: HIT
last-modified: Sun, 24 Sep 2017 01:15:38 GMT
server: cloudflare
etag: W/"2e8b-559e52e09cef5"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: application/javascript
status: 200
cache-control: public, max-age=172800
cf-ray: 3fc96a902b4b235a-FRA
expires: Sun, 18 Mar 2018 18:52:19 GMT

GET
H2 200 ct_logo9c.png
customerthink.com/wp-content/uploads/ 7 KB
7 KB 18ms
18ms Image
image/png 104.25.191.30
Cloudflare

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Full URL: https://customerthink.com/wp-content/uploads/ct_logo9c.png
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
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Request headers

:path: /wp-content/uploads/ct_logo9c.png
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
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accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: origSize=11354
status: 200
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last-modified: Mon, 16 Dec 2013 05:11:16 GMT
server: cloudflare
etag: "2c5a-4ed9fd762c500"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
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expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
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cf-ray: 3fc96a902b4f235a-FRA
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pagead2.googlesyndication.com/pagead/js/ 70 KB
27 KB 69ms
30ms Script
text/javascript 172.217.18.162
Google LLC

General

Check archive.org

Show headers Download Go to

Full URL

https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js

Requested by

Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/

Protocol

SPDY

Server

172.217.18.162 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

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Software

cafe /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

timing-allow-origin: *
date: Fri, 16 Mar 2018 18:52:19 GMT
content-encoding: gzip
x-content-type-options: nosniff
server: cafe
etag: 10100185117478752106
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status: 200
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content-disposition: attachment; filename="f.txt"
content-type: text/javascript; charset=UTF-8
alt-svc: hq="googleads.g.doubleclick.net:443"; ma=2592000; quic=51303431; quic=51303339; quic=51303335,quic="googleads.g.doubleclick.net:443"; ma=2592000; v="41,39,35",hq=":443"; ma=2592000; quic=51303431; quic=51303339; quic=51303335,quic=":443"; ma=2592000; v="41,39,35"
content-length: 26736
x-xss-protection: 1; mode=block
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GET
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customerthink.com/wp-content/uploads/ 57 KB
58 KB 29ms
28ms Image
image/png 104.25.191.30
Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/social-media-2328745_1280-pixabay-marketing-300x200.png
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
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Software: cloudflare /
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Request headers

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accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
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server: cloudflare
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expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/png
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a902b51235a-FRA
cf-bgj: imgq:85

GET
H2 200 pixabay-robot-1214536_1280-300x225.png
customerthink.com/wp-content/uploads/ 57 KB
57 KB 38ms
36ms Image
image/png 104.25.191.30
Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/pixabay-robot-1214536_1280-300x225.png
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
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Software: cloudflare /
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Request headers

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pragma: no-cache
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accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: pngoptimizer, origSize=74086
status: 200
content-length: 58212
last-modified: Tue, 21 Nov 2017 19:30:00 GMT
server: cloudflare
etag: "12166-55e833a931e00"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/png
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
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cf-ray: 3fc96a902b52235a-FRA
cf-bgj: imgq:85

GET
H2 200 df_coffee_crew-218x150.png
customerthink.com/wp-content/uploads/ 48 KB
49 KB 36ms
35ms Image
image/png 104.25.191.30
Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/df_coffee_crew-218x150.png
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
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Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
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Software: cloudflare /
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Request headers

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accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: pngoptimizer, origSize=57872
status: 200
content-length: 49486
last-modified: Thu, 01 Mar 2018 19:20:21 GMT
server: cloudflare
etag: "e210-5665ec0371e49"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/png
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a902b55235a-FRA
cf-bgj: imgq:85

GET
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customerthink.com/wp-content/uploads/ 14 KB
15 KB 19ms
18ms Image
image/jpeg 104.25.191.30
Cloudflare

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Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/shopping-mall-522619_1280-pixabay-retail-store-shop-218x150.jpg
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
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Software: cloudflare /
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Request headers

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accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: degrade=85, origSize=15530
status: 200
content-length: 14770
last-modified: Sun, 25 Feb 2018 17:29:07 GMT
server: cloudflare
etag: "3caa-5660cbb0edccd"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/jpeg
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a902b56235a-FRA
cf-bgj: imgq:85

GET
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customerthink.com/wp-content/uploads/ 12 KB
12 KB 20ms
20ms Image
image/jpeg 104.25.191.30
Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/ThinkstockPhotos-487560462-ctmedia-300x205.jpg
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
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Software: cloudflare /
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Request headers

:path: /wp-content/uploads/ThinkstockPhotos-487560462-ctmedia-300x205.jpg
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user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: degrade=85, origSize=12359
status: 200
content-length: 12246
last-modified: Wed, 28 Dec 2016 20:50:35 GMT
server: cloudflare
etag: "3047-544be1ed05cc0"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/jpeg
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a902b57235a-FRA
cf-bgj: imgq:85

GET
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customerthink.com/wp-content/uploads/ 45 KB
46 KB 74ms
73ms Image
image/png 104.25.191.30
Cloudflare

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Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/arrows-1915374_1920-pixabay-strategy-growth-leadership-300x169.png
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
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Software: cloudflare /
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Request headers

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pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
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accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: pngoptimizer, origSize=57026
status: 200
content-length: 46413
last-modified: Fri, 29 Dec 2017 01:21:21 GMT
server: cloudflare
etag: "dec2-56170733a8640"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/png
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a902b58235a-FRA
cf-bgj: imgq:85

GET
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customerthink.com/wp-content/uploads/ 29 KB
30 KB 24ms
24ms Image
image/jpeg 104.25.191.30
Cloudflare

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Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/information-boards-105193_1280-pixabay-customer-experience-journey-300x212.jpg
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
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Software: cloudflare /
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Request headers

:path: /wp-content/uploads/information-boards-105193_1280-pixabay-customer-experience-journey-300x212.jpg
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
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accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: degrade=85, origSize=31564
status: 200
content-length: 29869
last-modified: Fri, 29 Dec 2017 06:22:26 GMT
server: cloudflare
etag: "7b4c-56174a7fc8c80"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/jpeg
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a902b59235a-FRA
cf-bgj: imgq:85

GET
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customerthink.com/wp-content/uploads/ 10 KB
10 KB 17ms
17ms Image
image/jpeg 104.25.191.30
Cloudflare

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Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/pixabay_online-1905889_1280-retail-shopping-cart-300x200.jpg
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: f1339ab44bba71d1e97d6a9668d2ae8ab8d49f5936cacf8f7b1839739e4f3169

Request headers

:path: /wp-content/uploads/pixabay_online-1905889_1280-retail-shopping-cart-300x200.jpg
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
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accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: degrade=85, origSize=10353
status: 200
content-length: 10114
last-modified: Thu, 21 Dec 2017 06:33:07 GMT
server: cloudflare
etag: "2871-560d3df766ec0"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/jpeg
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a902b5a235a-FRA
cf-bgj: imgq:85

GET
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customerthink.com/wp-content/uploads/ 14 KB
15 KB 21ms
19ms Image
image/jpeg 104.25.191.30
Cloudflare

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Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/social-media-1432937_1280-pixabay-customer-service-social-300x212.jpg
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: 36932f6e11663edcfa5ef4cc4a3d8a8e0e66277af15576127f82aac33f6031e0

Request headers

:path: /wp-content/uploads/social-media-1432937_1280-pixabay-customer-service-social-300x212.jpg
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
accept-encoding: gzip, deflate
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accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: degrade=85, origSize=14925
status: 200
content-length: 14757
last-modified: Fri, 29 Dec 2017 07:07:53 GMT
server: cloudflare
etag: "3a4d-561754a874440"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/jpeg
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
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cf-ray: 3fc96a90bbd5235a-FRA
cf-bgj: imgq:85

GET
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customerthink.com/wp-content/uploads/ 26 KB
26 KB 19ms
17ms Image
image/png 104.25.191.30
Cloudflare

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Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/call-1357566_1280-pixabay-contact-center-300x293.png
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
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Software: cloudflare /
Resource Hash: 7303c564ae5384efaa277819133cb643197762ae01635a1ef7d03385bc9e4d2a

Request headers

:path: /wp-content/uploads/call-1357566_1280-pixabay-contact-center-300x293.png
pragma: no-cache
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accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: pngoptimizer, origSize=44260
status: 200
content-length: 26118
last-modified: Wed, 27 Dec 2017 04:10:46 GMT
server: cloudflare
etag: "ace4-5614a956d5d80"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/png
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a90bbd6235a-FRA
cf-bgj: imgq:85

GET
H2 200 training-2877134-pixabay-employee-skills-218x150.jpg
customerthink.com/wp-content/uploads/ 6 KB
6 KB 12ms
11ms Image
image/jpeg 104.25.191.30
Cloudflare

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Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/training-2877134-pixabay-employee-skills-218x150.jpg
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
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Software: cloudflare /
Resource Hash: b38936fdf70abf6d159c1d57d77d4132c3186c3b3dc013d9189b1ad17e57cac6

Request headers

:path: /wp-content/uploads/training-2877134-pixabay-employee-skills-218x150.jpg
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
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accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: degrade=85, origSize=6037
status: 200
content-length: 5733
last-modified: Tue, 09 Jan 2018 20:03:17 GMT
server: cloudflare
etag: "1795-5625d67dde04d"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/jpeg
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a90bbd7235a-FRA
cf-bgj: imgq:85

GET
H2 200 community-2994532_1280-pixabay-employee-engagement-team-technology-300x200.jpg
customerthink.com/wp-content/uploads/ 14 KB
15 KB 28ms
27ms Image
image/jpeg 104.25.191.30
Cloudflare

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Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/community-2994532_1280-pixabay-employee-engagement-team-technology-300x200.jpg
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: 9c6d938efb37495510247caf3c9fe5dba6dc81bb543e069dfdafa2bda5a4912f

Request headers

:path: /wp-content/uploads/community-2994532_1280-pixabay-employee-engagement-team-technology-300x200.jpg
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
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user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: degrade=85, origSize=15165
status: 200
content-length: 14806
last-modified: Fri, 29 Dec 2017 02:06:17 GMT
server: cloudflare
etag: "3b3d-5617113ec3840"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/jpeg
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a90bbd8235a-FRA
cf-bgj: imgq:85

GET
H2 200 cloud-3017392_1280-pixabay-technology-computer-300x200.png
customerthink.com/wp-content/uploads/ 42 KB
43 KB 23ms
22ms Image
image/png 104.25.191.30
Cloudflare

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Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/cloud-3017392_1280-pixabay-technology-computer-300x200.png
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: 3a88636933c96ef0746282bb3efab5a21f3415b9a55eee30aef94a3f489bf95e

Request headers

:path: /wp-content/uploads/cloud-3017392_1280-pixabay-technology-computer-300x200.png
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
accept-encoding: gzip, deflate
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: origSize=50243
status: 200
content-length: 43415
last-modified: Wed, 27 Dec 2017 03:36:10 GMT
server: cloudflare
etag: "c443-5614a19b01e80"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/png
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a90bbd9235a-FRA
cf-bgj: imgq:85

GET
H2 200 pixabay_call-center-2505955_1920-contact-call-center-1-300x168.jpg
customerthink.com/wp-content/uploads/ 12 KB
12 KB 26ms
25ms Image
image/jpeg 104.25.191.30
Cloudflare

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Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/pixabay_call-center-2505955_1920-contact-call-center-1-300x168.jpg
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: 7bd5f2465dd227d8c10292080a38eff7ac04d2213eb84fb1937a3cb39073d9ca

Request headers

:path: /wp-content/uploads/pixabay_call-center-2505955_1920-contact-call-center-1-300x168.jpg
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
accept-encoding: gzip, deflate
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: degrade=85, origSize=12126
status: 200
content-length: 11869
last-modified: Wed, 27 Dec 2017 04:10:59 GMT
server: cloudflare
etag: "2f5e-5614a9633bac0"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/jpeg
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a90bbda235a-FRA
cf-bgj: imgq:85

GET
H2 200 LinkedinShare-icon.png
customerthink.com/files2/images/ 1 KB
2 KB 12ms
11ms Image
image/png 104.25.191.30
Cloudflare

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Full URL: https://customerthink.com/files2/images/LinkedinShare-icon.png
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: 940f750bbaf8b720800a99737c880eb99fc10ed72caf2320736e8da4cd7cda53

Request headers

:path: /files2/images/LinkedinShare-icon.png
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
accept-encoding: gzip, deflate
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accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: pngoptimizer, origSize=1872
status: 200
content-length: 1522
last-modified: Wed, 08 Jul 2015 02:57:57 GMT
server: cloudflare
etag: "750-51a544e501740"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/png
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a90bbdb235a-FRA
cf-bgj: imgq:85

GET
H/1.1 200
OK elon-musk-customer-service-150x150.png
www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/ 20 KB
20 KB 522ms
102ms Image
image/png 45.56.218.206
Cogeco Peer 1

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/elon-musk-customer-service-150x150.png
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: HTTP/1.1
Server: 45.56.218.206 Oakville, Canada, ASN13768 (COGECO-PEER1 - Cogeco Peer 1, CA),
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Software: Apache /
Resource Hash: 8c8827bf505f959feab4794c5b78d4014ca3a32f7bbe20ecd27a27630a621d51

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date: Fri, 16 Mar 2018 18:52:20 GMT
Last-Modified: Mon, 04 Dec 2017 16:45:09 GMT
Server: Apache
Content-Type: image/png
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 20505

GET
H/1.1 200
OK american-customer-service-150x150.jpg
www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/ 6 KB
7 KB 514ms
102ms Image
image/jpeg 45.56.218.206
Cogeco Peer 1

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/american-customer-service-150x150.jpg
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: HTTP/1.1
Server: 45.56.218.206 Oakville, Canada, ASN13768 (COGECO-PEER1 - Cogeco Peer 1, CA),
Reverse DNS: beldi632.hostpapavps.net
Software: Apache /
Resource Hash: 03187202a8b13689b2290c67d6a560219f6a467e277f876252f564dc944b6b65

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date: Fri, 16 Mar 2018 18:52:20 GMT
Last-Modified: Wed, 06 Dec 2017 17:43:27 GMT
Server: Apache
Content-Type: image/jpeg
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 6513

GET
H/1.1 200
OK frys-employees-150x150.jpg
www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/ 7 KB
7 KB 515ms
102ms Image
image/jpeg 45.56.218.206
Cogeco Peer 1

General

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Show headers Download Go to Show image

Full URL: https://www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/frys-employees-150x150.jpg
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: HTTP/1.1
Server: 45.56.218.206 Oakville, Canada, ASN13768 (COGECO-PEER1 - Cogeco Peer 1, CA),
Reverse DNS: beldi632.hostpapavps.net
Software: Apache /
Resource Hash: 102a45408b4016fc99a3a4a828764d2d11655405df219b38cd4bc9d91d02cc7b

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date: Fri, 16 Mar 2018 18:52:20 GMT
Last-Modified: Mon, 04 Dec 2017 17:15:31 GMT
Server: Apache
Content-Type: image/jpeg
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 6664

GET
H/1.1 200
OK walmart-customer-service-150x150.jpg
www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/ 8 KB
9 KB 515ms
102ms Image
image/jpeg 45.56.218.206
Cogeco Peer 1

General

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Show headers Download Go to Show image

Full URL: https://www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/walmart-customer-service-150x150.jpg
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: HTTP/1.1
Server: 45.56.218.206 Oakville, Canada, ASN13768 (COGECO-PEER1 - Cogeco Peer 1, CA),
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Software: Apache /
Resource Hash: 1c69fd51fd77b24baab1ae03f282c35133076c485ba2a7d1509054db92d2f6bb

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date: Fri, 16 Mar 2018 18:52:20 GMT
Last-Modified: Mon, 04 Dec 2017 17:49:38 GMT
Server: Apache
Content-Type: image/jpeg
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 8533

GET
H/1.1 200
OK publix-customer-service-150x150.jpg
www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/ 8 KB
8 KB 517ms
105ms Image
image/jpeg 45.56.218.206
Cogeco Peer 1

General

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Full URL: https://www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/publix-customer-service-150x150.jpg
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: HTTP/1.1
Server: 45.56.218.206 Oakville, Canada, ASN13768 (COGECO-PEER1 - Cogeco Peer 1, CA),
Reverse DNS: beldi632.hostpapavps.net
Software: Apache /
Resource Hash: 1b70f35f42db45a89c9f35712f23a6467a1908aa2a4c2ef9d65d752ea9c18211

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date: Fri, 16 Mar 2018 18:52:20 GMT
Last-Modified: Wed, 06 Dec 2017 13:25:06 GMT
Server: Apache
Content-Type: image/jpeg
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 8168

GET
H/1.1 200
OK biloxi-walmart-customer-service-150x150.png
www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/ 44 KB
44 KB 515ms
103ms Image
image/png 45.56.218.206
Cogeco Peer 1

General

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Show headers Download Go to Show image

Full URL: https://www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/biloxi-walmart-customer-service-150x150.png
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: HTTP/1.1
Server: 45.56.218.206 Oakville, Canada, ASN13768 (COGECO-PEER1 - Cogeco Peer 1, CA),
Reverse DNS: beldi632.hostpapavps.net
Software: Apache /
Resource Hash: 6241918b45467dfd4d6722ab09b8a72b40c35774116d9f95d6752f9db93694a9

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date: Fri, 16 Mar 2018 18:52:20 GMT
Last-Modified: Mon, 04 Dec 2017 18:25:50 GMT
Server: Apache
Content-Type: image/png
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 44972

GET
H/1.1 200
OK mcdonalds-customer-service-150x150.jpg
www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/ 8 KB
9 KB 104ms
103ms Image
image/jpeg 45.56.218.206
Cogeco Peer 1

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/mcdonalds-customer-service-150x150.jpg
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: HTTP/1.1
Server: 45.56.218.206 Oakville, Canada, ASN13768 (COGECO-PEER1 - Cogeco Peer 1, CA),
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Software: Apache /
Resource Hash: bd69bade2608ecbeb38afe907b2426d4350f43d946f97c1cc031d05ac077f09a

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date: Fri, 16 Mar 2018 18:52:20 GMT
Last-Modified: Tue, 05 Dec 2017 03:57:31 GMT
Server: Apache
Content-Type: image/jpeg
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 8496

GET
H/1.1 200
OK dominos-customer-service-150x150.jpg
www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/ 5 KB
5 KB 100ms
99ms Image
image/jpeg 45.56.218.206
Cogeco Peer 1

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/dominos-customer-service-150x150.jpg
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: HTTP/1.1
Server: 45.56.218.206 Oakville, Canada, ASN13768 (COGECO-PEER1 - Cogeco Peer 1, CA),
Reverse DNS: beldi632.hostpapavps.net
Software: Apache /
Resource Hash: 48b429989861dca421dbacbbc0044bf01140f89f4a72ab2a6db4f49610cb0cec

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date: Fri, 16 Mar 2018 18:52:20 GMT
Last-Modified: Wed, 06 Dec 2017 14:24:53 GMT
Server: Apache
Content-Type: image/jpeg
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 5380

GET
H/1.1 200
OK dunkin-donuts-customer-service-150x150.jpg
www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/ 7 KB
7 KB 100ms
99ms Image
image/jpeg 45.56.218.206
Cogeco Peer 1

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Check archive.org

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Full URL: https://www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/dunkin-donuts-customer-service-150x150.jpg
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: HTTP/1.1
Server: 45.56.218.206 Oakville, Canada, ASN13768 (COGECO-PEER1 - Cogeco Peer 1, CA),
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Software: Apache /
Resource Hash: e505d826265c98bf59462a7b5876888891568e42b4e9eafc850d33126f8f9033

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date: Fri, 16 Mar 2018 18:52:20 GMT
Last-Modified: Wed, 06 Dec 2017 18:02:47 GMT
Server: Apache
Content-Type: image/jpeg
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 6874

GET
H/1.1 200
OK kick-that-cancers-butt-150x150.jpg
www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/ 7 KB
7 KB 99ms
98ms Image
image/jpeg 45.56.218.206
Cogeco Peer 1

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://www.shaunbelding.com/customer-service-blog/wp-content/uploads/2017/12/kick-that-cancers-butt-150x150.jpg
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: HTTP/1.1
Server: 45.56.218.206 Oakville, Canada, ASN13768 (COGECO-PEER1 - Cogeco Peer 1, CA),
Reverse DNS: beldi632.hostpapavps.net
Software: Apache /
Resource Hash: cea0d551011b541160cfb4c066176b47e4de6a6976fe7068f85180cb4d99bdba

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date: Fri, 16 Mar 2018 18:52:20 GMT
Last-Modified: Wed, 06 Dec 2017 18:26:15 GMT
Server: Apache
Content-Type: image/jpeg
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 7428

GET
H2 200 6838-ShaunBelding.jpg
customerthink.com/wp-content/uploads/ 3 KB
4 KB 91ms
89ms Image
image/jpeg 104.25.191.30
Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/6838-ShaunBelding.jpg
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: bc8d34c56b06a5d9ccffddc88a481f43882dc3365904dbb61718862bd60759bb

Request headers

:path: /wp-content/uploads/6838-ShaunBelding.jpg
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
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user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:20 GMT
cf-cache-status: HIT
last-modified: Fri, 02 Dec 2016 07:56:05 GMT
server: cloudflare
etag: "d76-542a8451caf40"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/jpeg
status: 200
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a90bbe0235a-FRA
content-length: 3446
expires: Sat, 16 Mar 2019 18:52:20 GMT

GET
H2 200 linkedin-32.png
customerthink.com/wp-content/uploads/social-icons/ 3 KB
4 KB 28ms
26ms Image
image/png 104.25.191.30
Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/social-icons/linkedin-32.png
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: 3d224d6393686b562f19a77388b51ddaa6e7228ea8896f7dc075319119f36495

Request headers

:path: /wp-content/uploads/social-icons/linkedin-32.png
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
accept-encoding: gzip, deflate
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: origSize=3465
status: 200
content-length: 3254
last-modified: Wed, 18 Dec 2013 05:38:24 GMT
server: cloudflare
etag: "d89-4edc8741ad400"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/png
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a90bbe1235a-FRA
cf-bgj: imgq:85

GET
H2 200 twitter-32.png
customerthink.com/wp-content/uploads/social-icons/ 3 KB
4 KB 14ms
12ms Image
image/png 104.25.191.30
Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/social-icons/twitter-32.png
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: 918e3fa43f59bfaca8492bd04394d863bf38210ce947063c00a7b42dc9d32aa0

Request headers

:path: /wp-content/uploads/social-icons/twitter-32.png
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
accept-encoding: gzip, deflate
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: origSize=3582
status: 200
content-length: 3360
last-modified: Wed, 18 Dec 2013 05:38:23 GMT
server: cloudflare
etag: "dfe-4edc8740b91c0"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/png
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a90bbe3235a-FRA
cf-bgj: imgq:85

GET
H2 200 googleplus-32.png
customerthink.com/wp-content/uploads/social-icons/ 3 KB
4 KB 17ms
15ms Image
image/png 104.25.191.30
Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/social-icons/googleplus-32.png
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: ffb3735226608e81be4ccf4d431685003d0cc458d734303404ac7eb78f62fd69

Request headers

:path: /wp-content/uploads/social-icons/googleplus-32.png
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
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user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: origSize=3801
status: 200
content-length: 3505
last-modified: Wed, 18 Dec 2013 05:38:25 GMT
server: cloudflare
etag: "ed9-4edc8742a1640"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/png
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a90bbe4235a-FRA
cf-bgj: imgq:85

GET
H2 200 facebook-32.png
customerthink.com/wp-content/uploads/social-icons/ 3 KB
4 KB 20ms
19ms Image
image/png 104.25.191.30
Cloudflare

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/social-icons/facebook-32.png
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: ef0267f99bd94c502906443df3b116fd86e5f91e16ec2adcde493c8ba0898318

Request headers

:path: /wp-content/uploads/social-icons/facebook-32.png
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
accept-encoding: gzip, deflate
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: origSize=3420
status: 200
content-length: 3203
last-modified: Wed, 18 Dec 2013 05:50:37 GMT
server: cloudflare
etag: "d5c-4edc89fcb8540"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/png
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a90bbe5235a-FRA
cf-bgj: imgq:85

GET
H2 200 wordpress-32.png
customerthink.com/wp-content/uploads/social-icons/ 3 KB
3 KB 14ms
13ms Image
image/png 104.25.191.30
Cloudflare

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Full URL: https://customerthink.com/wp-content/uploads/social-icons/wordpress-32.png
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: c4de960deea85c400f8e409f974bd976d27309cafeb6747676f5fe3753baaf9a

Request headers

:path: /wp-content/uploads/social-icons/wordpress-32.png
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
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accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: origSize=3417
status: 200
content-length: 3189
last-modified: Wed, 18 Dec 2013 05:47:10 GMT
server: cloudflare
etag: "d59-4edc89374f380"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/png
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a90bbe6235a-FRA
cf-bgj: imgq:85

GET
H2 200 rss-32.png
customerthink.com/wp-content/uploads/social-icons/ 3 KB
4 KB 11ms
10ms Image
image/png 104.25.191.30
Cloudflare

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Check archive.org

Show headers Download Go to Show image

Full URL: https://customerthink.com/wp-content/uploads/social-icons/rss-32.png
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: 74118affde6a820af86a2f528322c4177c6c44784207dc40be1117547910b3c0

Request headers

:path: /wp-content/uploads/social-icons/rss-32.png
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
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accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
:authority: customerthink.com
referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
:scheme: https
:method: GET
Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:19 GMT
cf-cache-status: HIT
cf-polished: origSize=3741
status: 200
content-length: 3489
last-modified: Wed, 18 Dec 2013 05:38:39 GMT
server: cloudflare
etag: "e9d-4edc874ffb5c0"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: image/png
expires: Sat, 16 Mar 2019 18:52:19 GMT
cache-control: public, max-age=31536000
accept-ranges: bytes
cf-ray: 3fc96a90bbe7235a-FRA
cf-bgj: imgq:85

GET
H2 200 email-32.png
customerthink.com/wp-content/uploads/social-icons/ 3 KB
4 KB 11ms
10ms Image
image/png 104.25.191.30
Cloudflare

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Full URL: https://customerthink.com/wp-content/uploads/social-icons/email-32.png
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
Reverse DNS
Software: cloudflare /
Resource Hash: 823474675c28b0f46a590388b555e3930155818a2382e8ccf20ba8d289181de5

Request headers

:path: /wp-content/uploads/social-icons/email-32.png
pragma: no-cache
cookie: __cfduid=d77d87ea75db37f31b7d21e6ad08e30321521226339
accept-encoding: gzip, deflate
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accept: image/webp,image/apng,image/*,*/*;q=0.8
cache-control: no-cache
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Response headers

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Google LLC

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https://www.gstatic.com/recaptcha/api2/v1520836262157/recaptcha__en.js

Requested by

Host: www.google.com
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Protocol

SPDY

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Request headers

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Response headers

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5ms Script
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Google LLC

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Full URL

https://ssl.google-analytics.com/ga.js

Requested by

Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/

Protocol

SPDY

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Response headers

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Cloudflare

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Full URL

https://customerthink.com/cdn-cgi/scripts/d07b1474/cloudflare-static/email-decode.min.js

Requested by

Host: customerthink.com
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Protocol

Security

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660 B 16ms
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Cloudflare

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Full URL: https://customerthink.com/wp-content/plugins/wp-google-search/assets/js/google_cse_v2.js?ver=1
Requested by: Host: customerthink.com
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Full URL: https://customerthink.com/wp-content/plugins/wp-postviews/postviews-cache.js?ver=1.68
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Response headers

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content-encoding: gzip
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server: cloudflare
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GET
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1 KB 13ms
12ms Script
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Cloudflare

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Full URL: https://customerthink.com/wp-content/plugins/wp-spam-fighter/javascript/wp-spamfighter.js?ver=0.5.1
Requested by: Host: customerthink.com
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Request headers

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Response headers

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cf-ray: 3fc96a90fc20235a-FRA
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48 KB 22ms
21ms Script
application/javascript 104.25.191.30
Cloudflare

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Full URL: https://customerthink.com/wp-content/themes/Newspaper/js/tagdiv_theme.min.js?ver=8.5.1
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URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
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Request headers

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:scheme: https
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Response headers

date: Fri, 16 Mar 2018 18:52:20 GMT
content-encoding: gzip
cf-cache-status: HIT
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server: cloudflare
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GET
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947 B 15ms
14ms Script
application/javascript 104.25.191.30
Cloudflare

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Full URL: https://customerthink.com/wp-includes/js/comment-reply.min.js?ver=4.8.2
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
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Request headers

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:authority: customerthink.com
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Response headers

date: Fri, 16 Mar 2018 18:52:20 GMT
content-encoding: gzip
cf-cache-status: HIT
last-modified: Sun, 24 Sep 2017 01:15:26 GMT
server: cloudflare
etag: W/"436-559e52d5278dd"
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vary: User-Agent, Accept-Encoding
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cf-ray: 3fc96a90fc22235a-FRA
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GET
H2 200 wp-embed.min.js Show response
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1 KB 16ms
15ms Script
application/javascript 104.25.191.30
Cloudflare

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Full URL: https://customerthink.com/wp-includes/js/wp-embed.min.js?ver=4.8.2
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
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Request headers

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accept: */*
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:authority: customerthink.com
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:scheme: https
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Response headers

date: Fri, 16 Mar 2018 18:52:20 GMT
content-encoding: gzip
cf-cache-status: HIT
last-modified: Sun, 24 Sep 2017 01:15:37 GMT
server: cloudflare
etag: W/"576-559e52e006c97"
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: User-Agent, Accept-Encoding
content-type: application/javascript
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cache-control: public, max-age=172800
cf-ray: 3fc96a90fc23235a-FRA
expires: Sun, 18 Mar 2018 18:52:20 GMT

GET
H/1.1 200
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158 KB 321ms
105ms Image
image/jpeg 104.130.198.61
Rackspace Hosting

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Full URL: http://customerthink2.com/wp-content/uploads/8.jpg
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: HTTP/1.1
Server: 104.130.198.61 San Antonio, United States, ASN19994 (RACKSPACE - Rackspace Hosting, US),
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Request headers

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Response headers

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11 KB 14ms
14ms Font
application/font-woff 104.25.191.30
Cloudflare

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Full URL: https://customerthink.com/wp-content/themes/Newspaper/images/icons/newspaper.woff?14
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: H2
Security: TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server: 104.25.191.30 San Francisco, United States, ASN13335 (CLOUDFLARENET - Cloudflare, Inc., US),
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Request headers

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Response headers

date: Fri, 16 Mar 2018 18:52:20 GMT
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font/woff2 172.217.22.99
Google LLC

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Full URL

https://fonts.gstatic.com/s/opensans/v15/mem8YaGs126MiZpBA-UFVZ0bf8pkAg.woff2

Requested by

Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/

Protocol

SPDY

Server

172.217.22.99 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

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Software

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Request headers

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Response headers

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font/woff2 172.217.22.99
Google LLC

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Full URL

https://fonts.gstatic.com/s/opensans/v15/mem6YaGs126MiZpBA-UFUK0Zdc1GAK6b.woff2

Requested by

Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/

Protocol

SPDY

Server

172.217.22.99 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

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Software

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Request headers

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Response headers

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font/woff2 172.217.22.99
Google LLC

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Full URL

https://fonts.gstatic.com/s/roboto/v18/KFOlCnqEu92Fr1MmWUlfBBc4AMP6lQ.woff2

Requested by

Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/

Protocol

SPDY

Server

172.217.22.99 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

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Software

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Response headers

date: Thu, 08 Feb 2018 17:50:16 GMT
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age: 3114124
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font/woff2 172.217.22.99
Google LLC

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Full URL

https://fonts.gstatic.com/s/roboto/v18/KFOmCnqEu92Fr1Mu4mxKKTU1Kg.woff2

Requested by

Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/

Protocol

SPDY

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172.217.22.99 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

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Response headers

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font/woff2 172.217.22.99
Google LLC

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Full URL

https://fonts.gstatic.com/s/roboto/v18/KFOkCnqEu92Fr1Mu51xIIzIXKMny.woff2

Requested by

Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/

Protocol

SPDY

Server

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Software

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Response headers

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font/woff2 172.217.22.99
Google LLC

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Full URL

https://fonts.gstatic.com/s/roboto/v18/KFOjCnqEu92Fr1Mu51S7ACc6CsTYl4BO.woff2

Requested by

Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/

Protocol

SPDY

Server

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Reverse DNS

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Software

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Response headers

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expires: Tue, 12 Feb 2019 16:09:56 GMT

GET
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Full URL: data:truncated
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Google LLC

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Full URL

https://adservice.google.com/adsid/integrator.js?domain=customerthink.com

Requested by

Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js

Protocol

SPDY

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Google LLC

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Full URL

https://pagead2.googlesyndication.com/pub-config/r20160913/ca-pub-5523503562233771.js

Requested by

Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js

Protocol

SPDY

Server

172.217.18.162 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

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Software

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Response headers

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67 KB 36ms
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text/javascript 172.217.18.162
Google LLC

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Full URL

https://pagead2.googlesyndication.com/pagead/js/r20180312/r20170110/show_ads_impl.js

Requested by

Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js

Protocol

SPDY

Server

172.217.18.162 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

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Google LLC

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Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/

Protocol

SPDY

Server

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Software

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expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
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fonts.gstatic.com/s/opensans/v15/ 9 KB
9 KB 6ms
6ms Font
font/woff2 172.217.22.99
Google LLC

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Full URL

https://fonts.gstatic.com/s/opensans/v15/mem5YaGs126MiZpBA-UNirkOUuhpKKSTjw.woff2

Requested by

Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/

Protocol

SPDY

Server

172.217.22.99 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s18-in-f99.1e100.net

Software

sffe /

Resource Hash

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Security Headers

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Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Referer: https://fonts.googleapis.com/css?family=Open+Sans%3A300italic%2C400%2C400italic%2C600%2C600italic%2C700%2C300%2C500%7CRoboto%3A300%2C400%2C400italic%2C500%2C500italic%2C700%2C900%2C600&ver=8.5.1
Origin: https://customerthink.com

Response headers

date: Thu, 08 Feb 2018 17:56:36 GMT
x-content-type-options: nosniff
last-modified: Wed, 11 Oct 2017 21:49:48 GMT
server: sffe
age: 3113744
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content-length: 8916
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expires: Fri, 08 Feb 2019 17:56:36 GMT

GET
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fonts.gstatic.com/s/opensans/v15/ 9 KB
9 KB 6ms
6ms Font
font/woff2 172.217.22.99
Google LLC

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Full URL

https://fonts.gstatic.com/s/opensans/v15/mem5YaGs126MiZpBA-UN_r8OUuhpKKSTjw.woff2

Requested by

Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/

Protocol

SPDY

Server

172.217.22.99 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

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fra15s18-in-f99.1e100.net

Software

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Security Headers

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Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Referer: https://fonts.googleapis.com/css?family=Open+Sans%3A300italic%2C400%2C400italic%2C600%2C600italic%2C700%2C300%2C500%7CRoboto%3A300%2C400%2C400italic%2C500%2C500italic%2C700%2C900%2C600&ver=8.5.1
Origin: https://customerthink.com

Response headers

date: Mon, 12 Feb 2018 20:41:58 GMT
x-content-type-options: nosniff
last-modified: Wed, 11 Oct 2017 21:49:38 GMT
server: sffe
age: 2758222
status: 200
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content-length: 8732
x-xss-protection: 1; mode=block
expires: Tue, 12 Feb 2019 20:41:58 GMT

GET
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fonts.gstatic.com/s/opensans/v15/ 9 KB
9 KB 6ms
6ms Font
font/woff2 172.217.22.99
Google LLC

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Full URL

https://fonts.gstatic.com/s/opensans/v15/memnYaGs126MiZpBA-UFUKWyV9hrIqOxjaPX.woff2

Requested by

Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/

Protocol

SPDY

Server

172.217.22.99 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s18-in-f99.1e100.net

Software

sffe /

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Security Headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Referer: https://fonts.googleapis.com/css?family=Open+Sans%3A300italic%2C400%2C400italic%2C600%2C600italic%2C700%2C300%2C500%7CRoboto%3A300%2C400%2C400italic%2C500%2C500italic%2C700%2C900%2C600&ver=8.5.1
Origin: https://customerthink.com

Response headers

date: Mon, 12 Feb 2018 18:47:25 GMT
x-content-type-options: nosniff
last-modified: Wed, 11 Oct 2017 21:49:40 GMT
server: sffe
age: 2765095
status: 200
content-type: font/woff2
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accept-ranges: bytes
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content-length: 9456
x-xss-protection: 1; mode=block
expires: Tue, 12 Feb 2019 18:47:25 GMT

GET
H/1.1 200
OK widgets.js Show response
platform.twitter.com/ 123 KB
36 KB 7ms
7ms Script
application/javascript 93.184.220.66
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Full URL: https://platform.twitter.com/widgets.js
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: HTTP/1.1
Server: 93.184.220.66 , United States, ASN15133 (EDGECAST - MCI Communications Services, Inc. d/b/a Verizon Business, US),
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Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date: Fri, 16 Mar 2018 18:52:20 GMT
Content-Encoding: gzip
Last-Modified: Tue, 13 Mar 2018 20:24:14 GMT
Server: ECS (fcn/41C9)
Etag: "c07b46bcfe5ea03a02d535651d64c5c4+gzip"
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Cache-Control: public, max-age=1800
Content-Type: application/javascript; charset=utf-8
Content-Length: 36094

GET
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fonts.gstatic.com/s/opensans/v15/ 9 KB
9 KB 6ms
6ms Font
font/woff2 172.217.22.99
Google LLC

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Full URL

https://fonts.gstatic.com/s/opensans/v15/mem5YaGs126MiZpBA-UN7rgOUuhpKKSTjw.woff2

Requested by

Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js

Protocol

SPDY

Server

172.217.22.99 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s18-in-f99.1e100.net

Software

sffe /

Resource Hash

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Security Headers

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Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
Referer: https://fonts.googleapis.com/css?family=Open+Sans%3A300italic%2C400%2C400italic%2C600%2C600italic%2C700%2C300%2C500%7CRoboto%3A300%2C400%2C400italic%2C500%2C500italic%2C700%2C900%2C600&ver=8.5.1
Origin: https://customerthink.com

Response headers

date: Mon, 12 Feb 2018 17:57:46 GMT
x-content-type-options: nosniff
last-modified: Wed, 11 Oct 2017 21:49:39 GMT
server: sffe
age: 2768074
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content-length: 8800
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fonts.gstatic.com/s/roboto/v18/ 11 KB
11 KB 6ms
6ms Font
font/woff2 172.217.22.99
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https://fonts.gstatic.com/s/roboto/v18/KFOlCnqEu92Fr1MmEU9fBBc4AMP6lQ.woff2

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Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/

Protocol

SPDY

Server

172.217.22.99 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s18-in-f99.1e100.net

Software

sffe /

Resource Hash

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Security Headers

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Request headers

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Origin: https://customerthink.com

Response headers

date: Thu, 08 Feb 2018 17:50:17 GMT
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server: sffe
age: 3114123
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content-length: 10788
x-xss-protection: 1; mode=block
expires: Fri, 08 Feb 2019 17:50:17 GMT

GET
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fonts.gstatic.com/s/opensans/v15/ 9 KB
9 KB 7ms
7ms Font
font/woff2 172.217.22.99
Google LLC

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Full URL

https://fonts.gstatic.com/s/opensans/v15/memnYaGs126MiZpBA-UFUKXGUdhrIqOxjaPX.woff2

Requested by

Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/

Protocol

SPDY

Server

172.217.22.99 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s18-in-f99.1e100.net

Software

sffe /

Resource Hash

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Security Headers

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Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36
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Origin: https://customerthink.com

Response headers

date: Thu, 08 Feb 2018 22:32:38 GMT
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server: sffe
age: 3097182
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content-length: 9412
x-xss-protection: 1; mode=block
expires: Fri, 08 Feb 2019 22:32:38 GMT

GET
S 200 osd.js Show response
pagead2.googlesyndication.com/pagead/js/r20180312/r20170110/ Frame ACB7 75 KB
28 KB 11ms
11ms Script
text/javascript 172.217.18.162
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Full URL

https://pagead2.googlesyndication.com/pagead/js/r20180312/r20170110/osd.js

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Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/r20180312/r20170110/show_ads_impl.js

Protocol

SPDY

Server

172.217.18.162 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s29-in-f2.1e100.net

Software

cafe /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Mon, 12 Mar 2018 14:55:43 GMT
content-encoding: gzip
x-content-type-options: nosniff
age: 359797
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content-length: 28091
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server: cafe
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content-type: text/javascript; charset=UTF-8
cache-control: public, max-age=1209600
timing-allow-origin: *
expires: Mon, 26 Mar 2018 14:55:43 GMT

GET
S

200

cse.js Show response
cse.google.com/cse/
Redirect Chain

https://www.google.com/cse/cse.js?cx=007437978763073874139:bbkh29ajdm8
https://cse.google.com/cse/cse.js?cx=007437978763073874139:bbkh29ajdm8

5 KB
2 KB

58ms
28ms

Script
text/javascript

172.217.16.174
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Full URL

https://cse.google.com/cse/cse.js?cx=007437978763073874139:bbkh29ajdm8

Requested by

Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/

Protocol

SPDY

Server

172.217.16.174 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s11-in-f174.1e100.net

Software

gws /

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:20 GMT
content-encoding: gzip
server: gws
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cache-control: private
content-disposition: attachment; filename="f.txt"
content-type: text/javascript; charset=UTF-8
alt-svc: hq=":443"; ma=2592000; quic=51303431; quic=51303339; quic=51303335,quic=":443"; ma=2592000; v="41,39,35"
content-length: 1629
x-xss-protection: 1; mode=block
expires: Fri, 16 Mar 2018 18:52:20 GMT

Redirect headers

date: Fri, 16 Mar 2018 18:52:20 GMT
x-content-type-options: nosniff
server: sffe
status: 302
content-type: text/html; charset=UTF-8
location: https://cse.google.com/cse/cse.js?cx=007437978763073874139:bbkh29ajdm8
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content-length: 267
x-xss-protection: 1; mode=block

GET admin-ajax.php
customerthink.com/wp-admin/ 0
0

GET
H/1.1 200
OK button.556f0ea0e4da4e66cfdc182016dbd6db.js Show response
platform.twitter.com/js/ 4 KB
2 KB 7ms
7ms Script
application/javascript 93.184.220.66
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Full URL: https://platform.twitter.com/js/button.556f0ea0e4da4e66cfdc182016dbd6db.js
Requested by: Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
Protocol: HTTP/1.1
Server: 93.184.220.66 , United States, ASN15133 (EDGECAST - MCI Communications Services, Inc. d/b/a Verizon Business, US),
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Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

Date: Fri, 16 Mar 2018 18:52:20 GMT
Content-Encoding: gzip
Last-Modified: Tue, 13 Mar 2018 20:15:22 GMT
Server: ECS (fcn/419C)
Etag: "1bea87e5c1777da820568e401c7bc827+gzip"
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P3P: CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
Cache-Control: public, max-age=315360000
Content-Type: application/javascript; charset=utf-8
Content-Length: 1398

GET
S 200 show_ads_impl.js Show response
pagead2.googlesyndication.com/pagead/js/r20180312/r20170110/ Frame 1BCD 178 KB
0 36ms
34ms Script
text/javascript 172.217.18.162
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https://pagead2.googlesyndication.com/pagead/js/r20180312/r20170110/show_ads_impl.js

Requested by

Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js

Protocol

SPDY

Server

172.217.18.162 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

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Software

cafe /

Resource Hash

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Security Headers

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Request headers

Response headers

date: Fri, 16 Mar 2018 18:52:20 GMT
content-encoding: gzip
x-content-type-options: nosniff
content-type: text/javascript; charset=UTF-8
server: cafe
etag: 17503438594907512716
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 200
cache-control: private, max-age=1209600
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timing-allow-origin: *
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content-length: 67916
x-xss-protection: 1; mode=block
expires: Fri, 16 Mar 2018 18:52:20 GMT

GET admin-ajax.php
customerthink.com/wp-admin/ 0
0

GET
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pagead2.googlesyndication.com/pagead/js/r20180312/r20170110/ Frame D392 178 KB
0 36ms
34ms Script
text/javascript 172.217.18.162
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https://pagead2.googlesyndication.com/pagead/js/r20180312/r20170110/show_ads_impl.js

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Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js

Protocol

SPDY

Server

172.217.18.162 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s29-in-f2.1e100.net

Software

cafe /

Resource Hash

ab2f6ae1dd8918ab6a4c774a822ea0e84c695d17dcf5b563a5df63463caf3e27

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Response headers

date: Fri, 16 Mar 2018 18:52:20 GMT
content-encoding: gzip
x-content-type-options: nosniff
content-type: text/javascript; charset=UTF-8
server: cafe
etag: 17503438594907512716
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 200
cache-control: private, max-age=1209600
content-disposition: attachment; filename="f.txt"
timing-allow-origin: *
alt-svc: hq="googleads.g.doubleclick.net:443"; ma=2592000; quic=51303431; quic=51303339; quic=51303335,quic="googleads.g.doubleclick.net:443"; ma=2592000; v="41,39,35",hq=":443"; ma=2592000; quic=51303431; quic=51303339; quic=51303335,quic=":443"; ma=2592000; v="41,39,35"
content-length: 67916
x-xss-protection: 1; mode=block
expires: Fri, 16 Mar 2018 18:52:20 GMT

GET
S 200 show_ads_impl.js Show response
pagead2.googlesyndication.com/pagead/js/r20180312/r20170110/ Frame 1C12 178 KB
0 36ms
34ms Script
text/javascript 172.217.18.162
Google LLC

General

Check archive.org

Show headers Download Go to

Full URL

https://pagead2.googlesyndication.com/pagead/js/r20180312/r20170110/show_ads_impl.js

Requested by

Host: pagead2.googlesyndication.com
URL: https://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js

Protocol

SPDY

Server

172.217.18.162 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s29-in-f2.1e100.net

Software

cafe /

Resource Hash

ab2f6ae1dd8918ab6a4c774a822ea0e84c695d17dcf5b563a5df63463caf3e27

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Response headers

date: Fri, 16 Mar 2018 18:52:20 GMT
content-encoding: gzip
x-content-type-options: nosniff
content-type: text/javascript; charset=UTF-8
server: cafe
etag: 17503438594907512716
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 200
cache-control: private, max-age=1209600
content-disposition: attachment; filename="f.txt"
timing-allow-origin: *
alt-svc: hq="googleads.g.doubleclick.net:443"; ma=2592000; quic=51303431; quic=51303339; quic=51303335,quic="googleads.g.doubleclick.net:443"; ma=2592000; v="41,39,35",hq=":443"; ma=2592000; quic=51303431; quic=51303339; quic=51303335,quic=":443"; ma=2592000; v="41,39,35"
content-length: 67916
x-xss-protection: 1; mode=block
expires: Fri, 16 Mar 2018 18:52:20 GMT

GET
S 200 jsapi Show response
www.google.com/ 26 KB
6 KB 19ms
19ms Script
text/javascript 172.217.16.164
Google LLC

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google.com/jsapi?autoload=%7B%22modules%22%3A%5B%7B%22name%22%3A%22search%22%2C%22version%22%3A%221.0%22%2C%22callback%22%3A%22__gcse.scb%22%2C%22style%22%3A%22https%3A%2F%2Fwww.google.com%2Fcse%2Fstatic%2Fstyle%2Flook%2Fdefault.css%22%2C%22language%22%3A%22en%22%7D%5D%7D

Requested by

Host: cse.google.com
URL: https://cse.google.com/cse/cse.js?cx=007437978763073874139:bbkh29ajdm8

Protocol

SPDY

Server

172.217.16.164 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s11-in-f164.1e100.net

Software

GSE /

Resource Hash

ccad218b5ffeb24b24211d7e93a9e84a612bb0aa788d8e0c4788c7b8b3b44dae

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:20 GMT
content-encoding: gzip
x-content-type-options: nosniff
alt-svc: hq=":443"; ma=2592000; quic=51303431; quic=51303339; quic=51303335,quic=":443"; ma=2592000; v="41,39,35"
server: GSE
x-frame-options: SAMEORIGIN
content-type: text/javascript; charset=utf-8
status: 200
cache-control: private, max-age=3600, must-revalidate
vary: Accept-Encoding
content-length: 6391
x-xss-protection: 1; mode=block
expires: Fri, 16 Mar 2018 18:52:20 GMT

GET
S 200 default+en.css
www.google.com/uds/api/search/1.0/e1802cf5e026ddfc00efb195494e1737/ 45 KB
10 KB 21ms
20ms Stylesheet
text/css 172.217.16.164
Google LLC

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google.com/uds/api/search/1.0/e1802cf5e026ddfc00efb195494e1737/default+en.css

Requested by

Host: www.google.com
URL: https://www.google.com/jsapi?autoload=%7B%22modules%22%3A%5B%7B%22name%22%3A%22search%22%2C%22version%22%3A%221.0%22%2C%22callback%22%3A%22__gcse.scb%22%2C%22style%22%3A%22https%3A%2F%2Fwww.google.com%2Fcse%2Fstatic%2Fstyle%2Flook%2Fdefault.css%22%2C%22language%22%3A%22en%22%7D%5D%7D

Protocol

SPDY

Server

172.217.16.164 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s11-in-f164.1e100.net

Software

GSE /

Resource Hash

c1d47d59be49ca69c0af0e8adf462a183295c23d67465217d3ed16f760034686

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Tue, 13 Mar 2018 18:37:44 GMT
content-encoding: gzip
x-content-type-options: nosniff
server: GSE
age: 260076
x-frame-options: SAMEORIGIN
content-type: text/css; charset=UTF-8
status: 200
vary: Accept-Encoding
cache-control: public, max-age=31536000
alt-svc: hq=":443"; ma=2592000; quic=51303431; quic=51303339; quic=51303335,quic=":443"; ma=2592000; v="41,39,35"
content-length: 10178
x-xss-protection: 1; mode=block
expires: Wed, 13 Mar 2019 18:37:44 GMT

GET
S 200 default.css
www.google.com/cse/static/style/look/ 7 KB
2 KB 50ms
49ms Stylesheet
text/css 172.217.16.164
Google LLC

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google.com/cse/static/style/look/default.css

Requested by

Protocol

SPDY

Server

172.217.16.164 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s11-in-f164.1e100.net

Software

sffe /

Resource Hash

fbc4339b09258aa2a9fdb433dc66878578a7f2b525929fdad4213f43500fa367

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:20 GMT
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Thu, 08 Dec 2016 01:00:57 GMT
server: sffe
vary: Accept-Encoding
content-type: text/css
status: 200
cache-control: private, max-age=0
accept-ranges: bytes
alt-svc: hq=":443"; ma=2592000; quic=51303431; quic=51303339; quic=51303335,quic=":443"; ma=2592000; v="41,39,35"
content-length: 1684
x-xss-protection: 1; mode=block
expires: Fri, 16 Mar 2018 18:52:20 GMT

GET
S 200 default+en.I.js Show response
www.google.com/uds/api/search/1.0/e1802cf5e026ddfc00efb195494e1737/ 300 KB
89 KB 13ms
13ms Script
application/x-javascript 172.217.16.164
Google LLC

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google.com/uds/api/search/1.0/e1802cf5e026ddfc00efb195494e1737/default+en.I.js

Requested by

Protocol

SPDY

Server

172.217.16.164 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s11-in-f164.1e100.net

Software

GSE /

Resource Hash

45658e65f6e96bf94301bacff8434c2c13fe1ca2a37b7437eb61541fc306dd71

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Tue, 13 Mar 2018 18:37:08 GMT
content-encoding: gzip
x-content-type-options: nosniff
server: GSE
age: 260112
x-frame-options: SAMEORIGIN
content-type: application/x-javascript; charset=UTF-8
status: 200
vary: Accept-Encoding
cache-control: public, max-age=31536000
alt-svc: hq=":443"; ma=2592000; quic=51303431; quic=51303339; quic=51303335,quic=":443"; ma=2592000; v="41,39,35"
content-length: 90508
x-xss-protection: 1; mode=block
expires: Wed, 13 Mar 2019 18:37:08 GMT

GET
S 204 generate_204
www.googleapis.com/ 0
133 B 34ms
6ms Image
text/plain 172.217.22.42
Google LLC

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://www.googleapis.com/generate_204
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: SPDY
Server: 172.217.22.42 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS: fra15s16-in-f10.1e100.net
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

status: 204
date: Fri, 16 Mar 2018 18:52:20 GMT
alt-svc: hq=":443"; ma=2592000; quic=51303431; quic=51303339; quic=51303335,quic=":443"; ma=2592000; v="41,39,35"
content-length: 0

GET
S 200 async-ads.js Show response
cse.google.com/adsense/search/ 218 KB
70 KB 41ms
41ms Script
text/javascript 172.217.16.174
Google LLC

General

Check archive.org

Show headers Download Go to

Full URL

https://cse.google.com/adsense/search/async-ads.js

Requested by

Host: www.google.com
URL: https://www.google.com/uds/api/search/1.0/e1802cf5e026ddfc00efb195494e1737/default+en.I.js

Protocol

SPDY

Server

172.217.16.174 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s11-in-f174.1e100.net

Software

sffe /

Resource Hash

d62391074a70185d4679bfe5c7c0aaf6a2bfdeaf23a34037b3e3f37fb3e646f7

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:20 GMT
content-encoding: gzip
x-content-type-options: nosniff
server: sffe
etag: "6209165100092650094"
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
status: 200
cache-control: private, max-age=3600
accept-ranges: bytes
alt-svc: hq=":443"; ma=2592000; quic=51303431; quic=51303339; quic=51303335,quic=":443"; ma=2592000; v="41,39,35"
x-xss-protection: 1; mode=block
expires: Fri, 16 Mar 2018 18:52:20 GMT

GET
S 200 clear.gif
www.google.com/uds/css/ 58 B
158 B 21ms
21ms Image
image/gif 172.217.16.164
Google LLC

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/uds/css/clear.gif

Requested by

Host: www.google.com
URL: https://www.google.com/uds/api/search/1.0/e1802cf5e026ddfc00efb195494e1737/default+en.I.js

Protocol

SPDY

Server

172.217.16.164 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s11-in-f164.1e100.net

Software

GSE /

Resource Hash

11202b85ab3d0d16e2c45aa75fbf3dde3ab5e35fc94ee28fe99634134081b96b

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://www.google.com/uds/api/search/1.0/e1802cf5e026ddfc00efb195494e1737/default+en.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:20 GMT
x-content-type-options: nosniff
last-modified: Tue, 13 Mar 2018 16:00:07 GMT
server: GSE
age: 0
vary: Accept-Encoding
content-type: image/gif
status: 200
cache-control: public, max-age=0
alt-svc: hq=":443"; ma=2592000; quic=51303431; quic=51303339; quic=51303335,quic=":443"; ma=2592000; v="41,39,35"
content-length: 58
x-xss-protection: 1; mode=block
expires: Fri, 16 Mar 2018 18:52:20 GMT

GET
S 200 googlelogo_lightgrey_46x16dp.png
www.google.com/cse/static/images/1x/ 551 B
672 B 42ms
41ms Image
image/png 172.217.16.164
Google LLC

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/cse/static/images/1x/googlelogo_lightgrey_46x16dp.png

Requested by

Host: www.google.com
URL: https://www.google.com/uds/api/search/1.0/e1802cf5e026ddfc00efb195494e1737/default+en.I.js

Protocol

SPDY

Server

172.217.16.164 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s11-in-f164.1e100.net

Software

sffe /

Resource Hash

ad9b95dc8aec99a5335567c6f5f6df98de9a73db72d236b20363d94674ec65f8

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:20 GMT
x-content-type-options: nosniff
last-modified: Wed, 11 Jan 2017 21:30:00 GMT
server: sffe
content-type: image/png
status: 200
cache-control: private, max-age=31536000
accept-ranges: bytes
alt-svc: hq=":443"; ma=2592000; quic=51303431; quic=51303339; quic=51303335,quic=":443"; ma=2592000; v="41,39,35"
content-length: 551
x-xss-protection: 1; mode=block
expires: Fri, 16 Mar 2018 18:52:20 GMT

GET
S 200 googlelogo_grey_46x15dp.png
www.google.com/cse/static/images/1x/ 919 B
1014 B 43ms
42ms Image
image/png 172.217.16.164
Google LLC

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/cse/static/images/1x/googlelogo_grey_46x15dp.png

Requested by

Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/

Protocol

SPDY

Server

172.217.16.164 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

fra15s11-in-f164.1e100.net

Software

sffe /

Resource Hash

a844cdc48c7591822e45128a138f1dbba5753a3ca9992bd71c36758d51d0b68e

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

date: Fri, 16 Mar 2018 18:52:20 GMT
x-content-type-options: nosniff
last-modified: Tue, 13 Dec 2016 15:00:00 GMT
server: sffe
content-type: image/png
status: 200
cache-control: private, max-age=31536000
accept-ranges: bytes
alt-svc: hq=":443"; ma=2592000; quic=51303431; quic=51303339; quic=51303335,quic=":443"; ma=2592000; v="41,39,35"
content-length: 919
x-xss-protection: 1; mode=block
expires: Fri, 16 Mar 2018 18:52:20 GMT

GET
S 204 generate_204
clients1.google.com/ 0
42 B 12ms
10ms Image
text/plain 172.217.16.174
Google LLC

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://clients1.google.com/generate_204
Requested by: Host: customerthink.com
URL: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
Protocol: SPDY
Server: 172.217.16.174 Mountain View, United States, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS: fra15s11-in-f174.1e100.net
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer: https://customerthink.com/top-10-wow-customer-service-stories-from-2017/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36

Response headers

status: 204
date: Fri, 16 Mar 2018 18:52:20 GMT
alt-svc: hq=":443"; ma=2592000; quic=51303431; quic=51303339; quic=51303335,quic=":443"; ma=2592000; v="41,39,35"
content-length: 0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: customerthink.com
URL: https://customerthink.com/wp-admin/admin-ajax.php?postviews_id=882969&action=postviews&_=1521226339990

Domain: customerthink.com
URL: http://customerthink.com/wp-admin/admin-ajax.php?postviews_id=882969&action=postviews&_=1521226339990

Verdicts & Comments Add Verdict or Comment

191 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

8 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.doubleclick.net/	1970-01-18 14:33:49	Name: DSID Value: NO_DATA
.doubleclick.net/	1970-01-19 08:04:58	Name: IDE Value: AHWqTUm-4iP2-VofBTkpcZK_-BPrNIZjg5oS8IiGqAWclpMEOdN8zX9peRrpy4ZO
.customerthink.com/	1970-01-18 14:33:48	Name: __utmb Value: 38618545.1.10.1521226340
.customerthink.com/	1970-01-18 18:56:34	Name: __utmz Value: 38618545.1521226340.1.1.utmcsr=(direct)\|utmccn=(direct)\|utmcmd=(none)
.customerthink.com/	1969-12-31 23:59:59	Name: __utmc Value: 38618545
.customerthink.com/	1970-01-18 14:33:46	Name: __utmt Value: 1
.customerthink.com/	1970-01-19 08:04:58	Name: __utma Value: 38618545.1402140762.1521226340.1521226340.1521226340.1
.customerthink.com/	1970-01-18 23:19:22	Name: __cfduid Value: d77d87ea75db37f31b7d21e6ad08e30321521226339

1 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	log	URL: https://customerthink.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1(Line 2) Message: JQMIGRATE: Migrate is installed, version 1.4.1

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

adservice.google.com
cdn.advertserve.com
clients1.google.com
cse.google.com
customerthink.com
customerthink2.com
fonts.googleapis.com
fonts.gstatic.com
go.pardot.com
pagead2.googlesyndication.com
platform.twitter.com
ssl.google-analytics.com
success.serenova.com
www.google.com
www.googleapis.com
www.gstatic.com
www.shaunbelding.com
customerthink.com
104.130.198.61
104.25.191.30
136.147.104.33
172.217.16.164
172.217.16.174
172.217.18.162
172.217.22.106
172.217.22.42
172.217.22.99
205.185.216.10
216.58.206.8
45.56.218.206
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customerthink.com Open in urlscan Pro 104.25.191.30 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

95 Requests

45 %HTTPS

0 %IPv6

12 Domains

17 Subdomains

13 IPs

2 Countries

1591 kBTransfer

4411 kBSize

8 Cookies

30 Outgoing links

Page URL History

Redirected requests

95 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

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customerthink.com Open in urlscan Pro
104.25.191.30 Public Scan

Screenshot
Live screenshot

Full Image

95
Requests

45 %
HTTPS

0 %
IPv6

12
Domains

17
Subdomains

13
IPs

2
Countries

1591 kB
Transfer

4411 kB
Size

8
Cookies

95 HTTP transactions
1 data transactions