support.pisopay.com.ph Open in urlscan Pro
122.53.84.4  Public Scan

Form analysis
1 forms found in the DOM

POST http://support.pisopay.com.ph/submit/ticket

<form id="createTicketForm" method="POST" action="http://support.pisopay.com.ph/submit/ticket">
  <input type="hidden" name="_token" value="iPas1oDin1Id1l3VAZEW9aK3LoT9vCQTNELHmioG">
  <input type="hidden" name="recaptcha_token" id="recaptcha_token">
  <div class="row gx-3">
    <div class="mb-3 col-md-4">
      <label class="small mb-1">First name</label>
      <input class="form-control" type="text" name="first_name" placeholder="Enter your first name" value="" required="">
    </div>
    <div class="mb-3 col-md-4">
      <label class="small mb-1">Middle name</label>
      <input class="form-control" type="text" name="middle_name" placeholder="Enter your middle name" value="" required="">
    </div>
    <div class="mb-3 col-md-4">
      <label class="small mb-1">Last name</label>
      <input class="form-control" type="text" name="last_name" placeholder="Enter your last name" value="" required="">
    </div>
  </div>
  <div class="mb-3">
    <label class="small mb-1">Address</label>
    <input class="form-control" type="text" name="address" placeholder="Enter your address" value="" required="">
  </div>
  <div class="row mb-3">
    <div class="col-md-6 mb-md-0">
      <label class="small mb-1">Phone number</label>
      <input class="form-control" type="tel" name="phone" placeholder="Enter your phone number" value="" required="">
    </div>
    <div class="col-md-6 mb-0">
      <label class="small mb-1">Email address</label>
      <input class="form-control" type="email" name="email" placeholder="Enter your email address" value="" required="">
    </div>
  </div>
  <div class="row mb-3">
    <div class="col-md-6 mb-md-0">
      <label class="small mb-1">Type</label>
      <select id="ticketType" class="form-control" name="ticketType" required="">
        <option value="">Choose</option>
        <option value="1">BOQ</option>
        <option value="2">Marina </option>
        <option value="3">LTFRB </option>
      </select>
    </div>
    <div class="col-md-6 mb-md-0">
      <label class="small mb-1">Category</label>
      <select id="categoriesDropdown" class="form-control" name="category" value="" required="">
        <option value="">Choose</option>
      </select>
    </div>
  </div>
  <div class="row mb-3">
    <div class="col-md-6 mb-md-0">
      <label class="small mb-1">Sub Category</label>
      <select id="subCategoriesDropdown" class="form-control" name="subCategory" value="" required="">
        <option value="">Choose</option>
      </select>
    </div>
    <div class="col-md-6 mb-md-0">
      <label class="small mb-1">Reference Number</label>
      <input class="form-control" type="text" name="reference_no" placeholder="Enter your reference number" value="" required="">
    </div>
  </div>
  <div class="row mb-3">
    <div class="col-md-6 mb-md-0">
      <label class="small mb-1">Subject</label>
      <input class="form-control" name="subject" placeholder="Enter Subject" value="" required="">
    </div>
  </div>
  <div class="mb-3">
    <label class="small mb-1">Concern</label>
    <textarea class="form-control form-control-rounded" rows="6" name="concern" placeholder="Write your message here..." required=""></textarea>
  </div>
  <hr class="my-4">
  <!-- Modal -->
  <div class="modal fade" id="termsModal" tabindex="-1" role="dialog" aria-labelledby="termsModalLabel" aria-hidden="true">
    <div class="modal-dialog modal-xl" role="document"> <!-- Add modal-lg class here -->
      <div class="modal-content">
        <div class="modal-header">
          <h5 class="modal-title" id="termsModalLabel">Customer Support Terms and Conditions</h5>
          <button type="button" class="close" data-dismiss="modal" aria-label="Close">
            <span aria-hidden="true">×</span>
          </button>
        </div>
        <div class="modal-body">
          <p>These Customer Support Terms and Conditions ("CS Terms and Conditions") form part of the Pisopay.com Terms of Service available at <a href="https://pisopay.com.ph/termsOfUse.php">https://pisopay.com.ph/termsOfUse.php</a> ("Pisopay.com
            Terms of Service") and will govern the rights and obligations of Pisopay.com and User in relation to the Support (defined below) provided by Pisopay.com as a part of the Services. These CS Terms and Conditions become effective upon access
            to the Services. By using the Services, you accept this CS Terms and Conditions. Capitalized terms not defined herein shall have the meanings assigned to them in the Pisopay.com Terms of Service.</p>
          <h6>Definition</h6>
          <p>Support means the Support Services provided by Pisopay.com as long as you access or use the Pisopay.com Services.</p>
          <h6>Provision of Support</h6>
          <ul>
            <li>During the Term, User may receive:</li>
            <li>Online Support. You may submit support and related requests via an online webform that is available on Website <a href="https://support.pisopay.com.ph/">https://support.pisopay.com.ph/</a> or any platform such as but not limited to
              Pisopay Social Media Page, Pisopay email support, and other platforms that Pisopay may add.</li>
            <li>Each request is given a unique identification number for Your convenience and reference.</li>
            <li>You agree that when you submit a support request, Pisopay.com may access your User Account in order to assist with the request if applicable and ask for additional personal information, such as, but not limited to the following;</li>
          </ul>
          <h6>Customer Responsibilities</h6>
          <p>Customer will report to Pisopay.com problems and provide Pisopay.com with all necessary information, access, and full good faith cooperation reasonably necessary to facilitate the provision of the Support. Customer’s failure or delay in
            its performance of any of the foregoing relieves Pisopay.com of its obligations under CS Terms and Conditions to the extent that such obligations are dependent upon Customer’s performance.</p>
          <h6>Support Limitations</h6>
          <ul>
            <li>Pisopay.com have no obligation to provide Support for issues caused by or arising out of the following:</li>
            <li>Use of the Services in a manner for which it was not designed, including in breach of the Pisopay.com Terms of Services;</li>
            <li>Third party products and services that are not provided by Pisopay.com, including those Third-Party Products and Services which used within the Services;</li>
            <li>Consulting questions not related to the Services provided by Pisopay.com. Support does not cover professional or consulting services, including, consultations regarding the marketing and marketing strategy.</li>
            <li>Pisopay.com reserves the right to refuse to provide Support if you use excessive language, including but not limited to obscene language, cursing, derogatory comments, or racial slurs.</li>
          </ul>
          <h6>Disclaimer</h6>
          <p>Pisopay.com will use commercially reasonable efforts to provide the Support under these Terms; however, User acknowledges that Pisopay.com cannot guarantee that every question, problem, or issue reported by User can or will be resolved.
            Nothing in these CS Terms and Conditions shall expand or add to any warranty for the Services set forth in the Pisopay.com Terms of Services governing the use of the Services. Other than the warranties provided in the agreement for the
            services, Pisopay.com provide no warranty, express, implied, or statutory including, without limitation, any implied warranty of merchantability, fitness for a particular purpose, title or non-infringement of third-party rights related to
            services or support that may be provided hereunder.</p>
          <h6>Independent Contractor</h6>
          <p>All work performed by Pisopay.com in connection with the Support and/or Services described in these CS Terms and Conditions shall be performed by Pisopay.com as an independent contractor and not as User's agent or employee. Pisopay.com
            will determine, in its sole and reasonable discretion, the appropriate Pisopay.com resources to be used in performing the Support, on an as-available basis.</p>
        </div>
        <div class="modal-footer">
          <button type="button" class="btn btn-secondary" data-dismiss="modal">Close</button>
          <button type="button" class="btn btn-primary" id="acceptTermsBtn">Accept</button>
        </div>
      </div>
    </div>
  </div>
  <div class="d-flex justify-content-center">
    <button class="btn btn-primary" type="submit">Submit Ticket</button>
  </div>
</form>

Text Content

SUBMIT A CONCERN

ENTER YOUR INFORMATION

First name
Middle name
Last name
Address
Phone number
Email address
Type Choose BOQ Marina LTFRB
Category Choose
Sub Category Choose
Reference Number
Subject
Concern

--------------------------------------------------------------------------------

CUSTOMER SUPPORT TERMS AND CONDITIONS

×

These Customer Support Terms and Conditions ("CS Terms and Conditions") form
part of the Pisopay.com Terms of Service available at
https://pisopay.com.ph/termsOfUse.php ("Pisopay.com Terms of Service") and will
govern the rights and obligations of Pisopay.com and User in relation to the
Support (defined below) provided by Pisopay.com as a part of the Services. These
CS Terms and Conditions become effective upon access to the Services. By using
the Services, you accept this CS Terms and Conditions. Capitalized terms not
defined herein shall have the meanings assigned to them in the Pisopay.com Terms
of Service.

DEFINITION

Support means the Support Services provided by Pisopay.com as long as you access
or use the Pisopay.com Services.

PROVISION OF SUPPORT

 * During the Term, User may receive:
 * Online Support. You may submit support and related requests via an online
   webform that is available on Website https://support.pisopay.com.ph/ or any
   platform such as but not limited to Pisopay Social Media Page, Pisopay email
   support, and other platforms that Pisopay may add.
 * Each request is given a unique identification number for Your convenience and
   reference.
 * You agree that when you submit a support request, Pisopay.com may access your
   User Account in order to assist with the request if applicable and ask for
   additional personal information, such as, but not limited to the following;

CUSTOMER RESPONSIBILITIES

Customer will report to Pisopay.com problems and provide Pisopay.com with all
necessary information, access, and full good faith cooperation reasonably
necessary to facilitate the provision of the Support. Customer’s failure or
delay in its performance of any of the foregoing relieves Pisopay.com of its
obligations under CS Terms and Conditions to the extent that such obligations
are dependent upon Customer’s performance.

SUPPORT LIMITATIONS

 * Pisopay.com have no obligation to provide Support for issues caused by or
   arising out of the following:
 * Use of the Services in a manner for which it was not designed, including in
   breach of the Pisopay.com Terms of Services;
 * Third party products and services that are not provided by Pisopay.com,
   including those Third-Party Products and Services which used within the
   Services;
 * Consulting questions not related to the Services provided by Pisopay.com.
   Support does not cover professional or consulting services, including,
   consultations regarding the marketing and marketing strategy.
 * Pisopay.com reserves the right to refuse to provide Support if you use
   excessive language, including but not limited to obscene language, cursing,
   derogatory comments, or racial slurs.

DISCLAIMER

Pisopay.com will use commercially reasonable efforts to provide the Support
under these Terms; however, User acknowledges that Pisopay.com cannot guarantee
that every question, problem, or issue reported by User can or will be resolved.
Nothing in these CS Terms and Conditions shall expand or add to any warranty for
the Services set forth in the Pisopay.com Terms of Services governing the use of
the Services. Other than the warranties provided in the agreement for the
services, Pisopay.com provide no warranty, express, implied, or statutory
including, without limitation, any implied warranty of merchantability, fitness
for a particular purpose, title or non-infringement of third-party rights
related to services or support that may be provided hereunder.

INDEPENDENT CONTRACTOR

All work performed by Pisopay.com in connection with the Support and/or Services
described in these CS Terms and Conditions shall be performed by Pisopay.com as
an independent contractor and not as User's agent or employee. Pisopay.com will
determine, in its sole and reasonable discretion, the appropriate Pisopay.com
resources to be used in performing the Support, on an as-available basis.

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