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Charles Taylor Technically Inspiring > Claims Solutions > Adjusting > Marine
Adjusting > Average Adjusting


AVERAGE ADJUSTING



Our subsidiary company Richards Hogg Lindley, is the leading provider of
independent marine claims advice and adjusting services, with experience of
handling the largest and most complex marine claims and losses. 





AS AVERAGE ADJUSTERS AND MARINE CLAIMS CONSULTANTS, OUR ROLE IS TO PROMOTE THE
SWIFT AND AMICABLE RESOLUTION OF CLAIMS THROUGH OUR EXPERTISE IN BOTH THE LAW
AND THE PRACTICE OF MARINE INSURANCE. 

 

Our worldwide team includes more qualified Fellows of the Association of Average
Adjusters than any other business. We have a history that stretches back over
200 years and our training programmes are widely recognised as amongst the best
in the industry. We have a detailed knowledge of local practices and
regulations, and through our network of offices, we have an estabished
reputation for providing invaluable guidance wherever problems occur. 

Our services are tailored to the needs of our clients and the quantum of the
claim. We work closely with the concerned parties, assisting in the collection
of information and presentation of claims, whilst ensuring potential disputes
are identified and handled in a constructive and consensual manner. In doing so,
claims are dealt with efficiently, promptly and fairly. 


OUR SERVICES



Hull & machinery

Drawing on our impartial, legal and practical expertise in marine insurance, we
promote the swift and amicable resolution of hull and machinery claims.

Our involvement can range from providing an expert opinion to producing a full
adjustment of the situation. Working closely with shipowners, their brokers and
insurers, we identify potential difficulties early and resolve any areas of
dispute through positive negotiations.

 

General average & security collections

From the earliest stages of any casualty, our average adjuster ensures efficient
management of the situation.

When salvage security is requested, our dedicated technology enables even
large-scale security collections to be actioned quickly, with all parties’
interests protected.   

 

 

Shipbuilder’s risks & repairer’s liabilities 

We offer a comprehensive service to help shipbuilders and their insurers ensure
that insurance claims are settled speedily and amicably.

Loss of hire

A significant casualty can impair a vessel’s trading ability and revenue stream.

Our experts will help quantify the exact impact in terms of income and cash flow
by taking into account the detailed cause of the situation, the precise policy
wording,  time recoverable and any excess period applicable.

We can also advise on interim funding for owners. 

Collision & marine liabilities 

Our in-house consulting surveyors complement our adjusters and have held senior
positions on commercial vessels (including technical superintendents and chief
engineers), enabling our adjusters to be fully conversant with the
technicalities and practicalities of the most complex claims.  

As a result, we can offer independent expert analysis on the timing and cause of
damage. Our consulting surveyors can also attend casualties to conduct
additional surveys and draw on an extensive global network of trusted local
surveyors.

Consulting surveyors  

Our consulting surveyors have previously held senior positions, including
technical superintendents and chief engineers, on a variety of ocean-going
commercial vessels. This enables our adjusters to be fully conversant with the
technical and practical nature of the claims they are adjusting.  

The addition of this service means that we can offer independent expert analysis
of the timing and cause of damage. Our consulting surveyors also often attend
casualties to conduct additional surveys, and through their extensive combined
experience they have established a considerable network of trusted local
surveyors in locations around the world.

 


CLIENT PORTAL

 

Access the portal for information on larger-scale general average and salvage
security collections.

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KEY CONTACTS

 




LONDON

Andrew Slade

E: andrew.slade@rhl-ct.com
M: +44 (0) 7585 888 454


LIVERPOOL

Amy O’Neill

E: amy.o’neill@rhl-ct.com
T: +44 151 235 5557


GREECE

Angeliki Kallini

E: angeliki.kallini@rhl-ct.com
M: +30 6977 402 510




DUBAI

Heather Robinson

E: heather.robinson@rhl-ct.com
T: +971 (0) 55 221 6040


SINGAPORE & MUMBAI

Matthew Cao

E: matthewj.cao@charlestaylor.com
T: +65 9728 9813


HONG KONG & GREATER CHINA

Cory Chow

E: cory.chow@rhl-ct.com
T: +852 3752 2510 




JAKARTA

Guntur Tampubolon

E: guntur.tampubolon@charlestaylor.com
T: +62 21 515 2084


TAIPEI

Edmund Chen

E: edmund.chen@charlestaylor.com
T: +886 2 2706 6509


TOKYO

Toshiya Shiota

E: toshiya.shiota@charlestaylor.com
T: +81 3 3518 9601


View All Contacts


USEFUL LINKS


IUA of London: Document Search

American Institute Hull Clauses

Association of Average Adjusters

The Nordic Association of Marine Insurers (Cefor)



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