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Text Content

TALKREMIT CUSTOMER PORTAL

Welcome
Login
Home Solutions


HOW CAN WE HELP YOU TODAY?

Enter your search term here...
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New support ticket
Check ticket status

× Your survey request link has been expired.


KNOWLEDGE BASE


ENGLISH FAQS

Getting Started 10
 * How do I register?
 * Why do we need to verify your Identity?
 * What types of ID do you accept?
 * Why was my ID documentation not accepted?
 * What types of proof of address do you accept?

View all 10
Sending Money 9
 * Which countries can I send money from?
 * Which countries can I send money to?
 * How do I send money using the app?
 * What is the maximum I can remit in one transfer?
 * How do I send money to someone abroad?

View all 9
Payments 5
 * How do I top up my electronic wallet?
 * How soon will my money arrive
 * What is the maximum I can remit in one transfer?
 * How do I request a refund?
 * How can I finance my transactions?

Managing Your Account 2
 * How do I change my password?
 * How do I reset my password if I can't log in?

Mobile Money 3
 * Why is mobile money a good option?
 * What is mobile money?
 * Can money be sent to any mobile phone?

Security and Privacy 2
 * What happens to my personal information after I upload it?
 * How do I know my money will be safe?

What if something goes wrong? 1
 * How can I contact the TalkRemit team?

Coronavirus Pandemic 6
 * How to keep yourself and your family safe during the Covid-19 pandemic.
 * How can I send money abroad safely during Covid-19 pandemic?
 * I usually send money to cash pickup locations - what should I do during the
   Covid-19 pandemic?
 * TalkRemit’s Support Services during the Covid-19 pandemic.
 * How is TalkRemit ensuring that my money transfers will continue to reach my
   recipients abroad?

View all 6


SOMALI FAQS

Dirista Lacagta 9
 * Waa maxay ugu badan ee aan dirii karo halkii wareejin?
 * Sidee ayuu qofka lacagta aan udiray u heli karaa lacagtooda?
 * Sideen lacag u diri karaa anigoo adeegsanaya aappka?
 * Sideen lacag uga diri karaa boorsada hawada?
 * Sideen lacag ugu diraa qof dibada jooga?

View all 9
Dirista Lacagta inta lagu jiro cudurka caalamiga ah ee fayruuska Korona 6
 * Sida loo dhowro naftaada iyo qoyskaagaba inta lagu jiro cudurka faafay ee
   Covid-19.
 * Caadi ahaan waxaan lacag u diraa meelaha lacagaha laga qaato, maxaan sameeya
   inta lagu jiro cudurka Covid-19?
 * Sidee baan lacagta ugu diri karaa dalalka dibadda si aaminaad leh inta lagu
   jiro cudurka Covid-19?
 * Adeegyada tageerada ee TalkRemit ee caawinta macaamiisha inta lagu gudajiro
   aafa-mareenka Covid-19.
 * Sidee ayeey xawaalada TalkRemit u hubineeysaa in lacagaha aan dirayo eey
   gaaraan dadka aan u diray ee jooga dibadda?

View all 6
Bilaabida Barnaamijka TalkRemit 9
 * Sideen isu diiwaan galin karaa?
 * Sidee ayaan u isticmaali karaa adeegga?
 * Waa maxay xaqiijinta aqoonsiga?
 * Waa maxay noocyaha aqoonsiga ee aad aqbashaan?
 * Waa maxay sababta aan loo aqbalin dukumintiga aqoonsigayga?

View all 9
Bixinta 5
 * Waa maxay inta ugu badan ee aan diri karo halki mar?
 * Sideen u codsadaa lacag celin?
 * Sideen ku maalgelin karaa macaamilkeyga?
 * Waa maxay damaanad-celinta lacagta?
 * Goorma ayey lacagteydu imaan doontaa?

Lacagta Mobilada 4
 * Lacag miyaa loo diri karaa taleefoon kasta?
 * Maxay lacagta lacagta moobiilku u tahay ikhtiyaar fiican?
 * Waa maxay lacagta mobiilku?
 * Sidee ayaan lacag ugu shubtaa koontada telefoonkayga?

Maaraynta Koontadaada 2
 * Sideen ubadalan karaa lambarkeyga sirta ah?
 * Sidee u sameystaa lambarkeyga sirta ah hadii uu iga dhumo ama aan gali kari
   waayo akoontigeyga?

Amniga iyo Asturnaanta 2
 * Maxaa ku dhacaya macluumaadkayga shaqsiyeed kadib markaan galiyo?
 * Sideen ku ogaanayaa in lacagteydu eey aamin noqon doonto?

Maxaa dhacaya haddii wax Qaldamaan? 1
 * Sideen ula xiriiri karaa kooxda TalkRemit?

Barnaamijka Gudbin 1
 * SU'AALAHA Barnaamijka Usheeg-Saxiibkaa/taa Adeega TalkRemit


EN FRESHCHAT CATEGORY

Find your account manager 1
 * Find your agent manager

WhatsApp us: +442081380526 1
 * +442081380526

Call us: +442081380526 1
 * +442081380526

Getting Started 9
 * Tips for providing Documents for TalkRemit
 * Source of Funds Documentation
 * What documentation might we ask for?
 * How can I use the service?
 * What types of proof of address do you accept?

View all 9
Payments 3
 * How do I request a refund?
 * What is the maximum I can remit in one transfer?
 * How soon will my money arrive

Sending Money 9
 * How does my beneficiary receive their money?
 * What information about each beneficiary do I need to provide?
 * How can I send money from my electronic wallet?
 * What currencies do you accept payment in?
 * How do I send money to someone abroad?

View all 9
Security and Privacy 2
 * How do I know my money will be safe?
 * What happens to my personal information after I upload it?

Coronavirus Pandemic 6
 * Our services during the Coronavirus (Covid-19) Pandemic.
 * How is TalkRemit ensuring that my money transfers will continue to reach my
   recipients abroad?
 * TalkRemit?s Support Services during the Covid-19 pandemic.
 * I usually send money to cash pickup locations - what should I do during the
   Covid-19 pandemic?
 * How to keep yourself and your family safe during the Covid-19 pandemic.

View all 6
What if something goes wrong? 1
 * How can I contact the TalkRemit team?

Managing Your Account 2
 * How do I reset my password if I can't log in?
 * How do I change my password?

Mobile Money 4
 * Can money be sent to any mobile phone?
 * What is mobile money?
 * Why is mobile money a good option?
 * How do I top up my electronic wallet?

Dirista Lacagta 9
 * Wadamadee ayaan lacag kaso diri karaa?
 * Wadamadee ayaan lacagta ugu diri karaa?
 * Waa maxay lacagaha aad aqbashaan xaga lacag bixinta?
 * Macluumaad noocee ah oo qaataha lacagta kusaabsan ayaan u baahanahay inaan
   bixiyo?
 * Sideen lacag ugu diraa qof dibada jooga?

View all 9
Referral Programs 1
 * TalkRemit Referral Program FAQs.

Contact Us 1
 * How to reach us?

Home Solutions