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Submitted URL: https://training-ci.sandsiv.com/
Effective URL: https://sandsiv.com/
Submission: On June 17 via api from US — Scanned from DE
Effective URL: https://sandsiv.com/
Submission: On June 17 via api from US — Scanned from DE
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Skip to content * Solutions * * * * * BY FOCUS * Voice of Customers Create meaningful customer or patient experiences * Voice of Employees Manage your workforce’s feedback * * BY INDUSTRY * Financial Services * Telecommunications * Pharmaceuticals * Travel * Utilities * Retail & E-commerce * * BY USE CASE * Start a Voice of the Employee program * Boost survey response rates with WhatsApp * Improve your website UX * Easily map customer journey pain points with AI * Explore more ➔ * * Product * * * PRODUCT OVERVIEW The #1 AI Voice of the Customer and Employee unlocking ROI effortlessly. Find out more * + Integrations & apps * + Deployment of your choice * * * * LISTEN & INTEGRATE Collect and integrate feedback * * Surveys * Social media * Behaviour * Data hub * * * ANALYSE & PREDICT Interpret and understand data * * Sentiment analysis * Text analytics * Predictive analytics * * * IMPLEMENT & IMPROVE Apply feedback-driven changes * * Inner loop * Outer loop * * * MEASURE & SUCCEED Evaluate impact and measure success * * Operational dashboard * Strategic dashboard * Services * * * * * * * Managed Integrations Connect with the apps you already use * Technology Adoption Services You stay focused on your core business. We’ll take care of the rest * Training Education is a shared journey * Consultancy Unleashing your potential every step of the way * Pricing * About * * * * * ABOUT US * Company * People & Career * Our Network * Awards & Recognitions * * WHAT’S NEW * SANDSIV Global VoC Solution Provider * SANDSIV Spearheading AI-Powered Human Experience Solutions * SANDSIV Introduces Esteemed Advisory Board * SANDSIV Holds Firm as the Champion in the 2023 Emotional Footprint Awards * SANDSIV named a Leader in 2023 SPARK Matrix™ * SANDSIV Accelerates Global Growth with Oracle * SANDSIV is a new partner in the network of the i-CEM initiative * See All News * * Resources * * * * * LEARN * Brochures & reports * sandsiv+ videos * * GET INSPIRED * Customer Success Stories * Whitepapers * Blogs * Video podcast * Events & Webinars * * FEATURED TOPICS * Award | 2023 Global VoC leadership * Case study | A1 Telekom Austria * Partner | New strategic partnership with Nigerian Treten Networks * * Partners * * * BREAKING NEWS Get the inside scoop on the latest and greatest from our partners Find out more * +Africa – CX Touchpoints * +America – IAM * * * * Overview and Partner Program Maximize your potential with our partner programs, designed to help you succeed in all aspects of your business. * Show me * Request a demo * English * Italiano * Español * Deutsch * Solutions * * * By focus * Voice of Customers * Voice of Employees * By industry * Financial Services * Telecommuncations * Pharmaceuticals * Utilities * Travel industry * Retail & E-commerce * By use case * Start a Voice of the Employee program * Boosting survey response rates with WhatsApp * Improve website UX with digital interceptions * Easily Map Customer Journey Pain Points with AI * Product * Product overview * Product overview * Integrations & apps * Deployment of your choice * Releases * Listen & connect * Surveys * Socials & reviews * Operational data * Unified feedback hub * Analyse & predict * Text & speech analytics * Sentiment analysis * Trends & insights * Drive action & improve * Inner loop * Outer loop * Alerting * Measure & win * Dashboard * Advanced dashboard * Services * Managed integrations * Training * Technology adoption services * Consultancy * Plans & pricing * About * About us * Company * People & career * Our Network * What's new * SANDSIV Global VoC Solution Provider * SANDSIV Spearheading AI-Powered Human Experience Solutions * SANDSIV Introduces Esteemed Advisory Board * SANDSIV named a Leader in 2023 SPARK Matrix™ * See All News * Resources * Learn * Brochures & reports * sandsiv+ videos * Get Inspired * Customer success stories * Whitepapers * Blogs * CX punk chat * Events & webinars * Featured topics * SANDSIV Global VoC Solution Provider * Case study | A1 Telekom Austria * Partner | New strategic partnership with Nigerian Treten Networks * Partners * Partners Overview * Breaking News * Contact * Request a demo * English * Italiano * Español * Deutsch MAKING OUR CUSTOMERS’ LIVES EASIER WITH SANDSIV+ Bringing a human touch to tech: smart, reliable, and custom AI-driven enterprise Voice of the Customer software solution for happier customers and more human companies. Show me #1 European Voice of the Customer solution awarded both in 2021 and 2022 Read the report THE HUMAN EXPERIENCE ONE SOLUTION FITS ALL sandsiv+ embraces both the voices of customers and employees, aligning every project around what truly matters – the Human Experience. SANDSIV+ FOR VOC Whether you’re a fast-growing innovator or a global organization, we offer Voice of Customer programs tailored to your needs. Read more SANDSIV+ FOR VOE Our platform adjusts to your initial needs and scales as your project evolves, offering comprehensive Voice of Employee programs. Read more Clients Trusted by top world-class brands FROM FEEDBACK TO CHANGE DON’T LOSE THE VOICE OF THE CUSTOMER LISTEN AND UNIFY Listen to each customer and employee and connect all of their voices from different channels. Get on board with a totally omni-channel tool. ACTIONABLE INSIGHTS. EASY LEARNING ANALYZE AND REPORT Dominate the market with a comprehensive understanding of your customers through valuable insights. Let’s use an advanced analytics tool for easily readable reports and real-time dashboards. BUILD RELATIONSHIPS AND TRUST MEASURE SUCCESS Embrace change and maximize your brand strength through constant evaluation of your customers’ feedback. Make the right adjustments to evolve your organization, processes and behaviors. The sandsiv+ advantage Impress your customers, motivate your team, find real results, anywhere, anytime. Everything you are looking for, in one potent package. * Innovation * Customization * All-in-one * People-Centricity Innovation Choose a smart and flexible Voice of the Customer solution reflecting the innovative spirit of Switzerland, recently recognized as the foremost Innovation Hub. What’s new in AI Customization With 8 modules and a flexible pricing structure, you only get what you need. Choose to save both time and money. Plans & Pricing All-in-one Link up all your channels and tools to sandsiv+ for a centralized hub of customer information. VoC and VoE are two faces of the same coin: sandsiv+ integrates both into one simple solution. Start a VoE program People-Centricity Experience more than just technology. Grow your business through happy customers, employees, and partners. Global reach, local charm – we speak your language, wherever you are! People & Career Ivan Barbero – Business Analytics & Customer Insight Leader Roche sandsiv+ is the perfect fit for Roche that wanted to strengthen the business, enabling a culture of customer-centricity. I appreciate its innovation and the continuous improvements in the self-service capabilities. Customer Success Stories Juliana Posch – Group Head of Sales and Customer Services A1 Telekom Austria Group SANDSIV fully satisfied our criteria to further drive the best customer experience along the entire customer journey. We are impressed by SANDSIV’s passion for the project and its comprehensive Voice of the Customer approach. Customer Success Stories Ben Dickie – Research Director Info-Tech Research Group SANDSIV has done an impressive job at providing deep customer insights via its text analytics capabilities, which can analyze customer feedback at scale from a variety of endpoints – surveys, social, and reviews, to name a few. Brochures & reports Federico Teveles – Research Analyst Frost & Sullivan sandsiv+ is an exceptional product because it strikes an admirable balance between complexity and simplicity and can support businesses of any size, geographical location, and vertical. Brochures & reports Ivan Barbero – Business Analytics & Customer Insight Leader Roche sandsiv+ is the perfect fit for Roche that wanted to strengthen the business, enabling a culture of customer-centricity. I appreciate its innovation and the continuous improvements in the self-service capabilities. Customer Success Stories Juliana Posch – Group Head of Sales and Customer Services A1 Telekom Austria Group SANDSIV fully satisfied our criteria to further drive the best customer experience along the entire customer journey. We are impressed by SANDSIV’s passion for the project and its comprehensive Voice of the Customer approach. Customer Success Stories Ben Dickie – Research Director Info-Tech Research Group SANDSIV has done an impressive job at providing deep customer insights via its text analytics capabilities, which can analyze customer feedback at scale from a variety of endpoints – surveys, social, and reviews, to name a few. Brochures & reports Federico Teveles – Research Analyst Frost & Sullivan sandsiv+ is an exceptional product because it strikes an admirable balance between complexity and simplicity and can support businesses of any size, geographical location, and vertical. Brochures & reports Ivan Barbero – Business Analytics & Customer Insight Leader Roche sandsiv+ is the perfect fit for Roche that wanted to strengthen the business, enabling a culture of customer-centricity. I appreciate its innovation and the continuous improvements in the self-service capabilities. Customer Success Stories * 1 * 2 * 3 * 4 EMBRACE THE FUTURE AT THE EDGE OF INNOVATION SMART CX AT YOUR FINGERTIPS For every $1 a company invests in AI, it is realizing an average return of $3.5 and 72% of executives believe that AI will be the most significant business advantage of the future. Deep dive Internationally recognised Start growing with sandsiv+ today Request a demo * * * * SOLUTIONS: By company size * Medium company * Large company By use case * Start a VOE program * Boost survey rates * Improve website UX * Easily map CS with AI By industry * Financial services * Telecommunications * Pharmaceuticals * Travel * Utilities * Retail & Ecommerce VOC PLATFORM: * Overview * Integrations * Deployment * Surveys * Socials & Reviews * Trends & Insights * Inner Loop * Outer Loop * Dashboard COMPANY: * People & Career * Partners * Training * What's New * Brochures * Product Videos * Request a self-demo * Request a demo * Contact -------------------------------------------------------------------------------- CUSTOMER INTELLIGENCE MADE IN SWITZERLAND SANDSIV SWITZERLAND LTD. Technoparkstrasse, 1 8005 – Zurich Switzerland info@sandsiv.com Book a demo * * * * * * Privacy Notice * Cookie Policy * Terms of Use * ©sandsiv+ 2024 We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, the user agrees to store cookies on their device to enhance website navigation, analyze website usage, and support our marketing activities. Accept AllReject AllCookie Settings Manage consent Close PRIVACY OVERVIEW This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the ... Necessary Necessary Always Enabled Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously. 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