URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-han...
Submission: On July 01 via api from CH — Scanned from DE

Summary

This website contacted 30 IPs in 4 countries across 21 domains to perform 107 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 337564.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.
This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
38 13.82.107.234 8075 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
7 2a00:1450:400... 15169 (GOOGLE)
2 2a02:6ea0:c70... 60068 (CDN77 ^_^)
2 209.128.119.150 7151 (BAYAREA-AS)
1 13.32.121.98 16509 (AMAZON-02)
2 54.229.231.177 16509 (AMAZON-02)
1 2606:4700::68... 13335 (CLOUDFLAR...)
1 4 2620:1ec:c11:... 8068 (MICROSOFT...)
4 2a00:1450:400... 15169 (GOOGLE)
1 142.250.186.34 15169 (GOOGLE)
5 2001:4860:480... 15169 (GOOGLE)
2 2001:4860:480... 15169 (GOOGLE)
2 209.128.92.239 7151 (BAYAREA-AS)
1 2a02:6ea0:c70... 60068 (CDN77 ^_^)
1 2a00:1450:400... 15169 (GOOGLE)
7 44.225.65.116 16509 (AMAZON-02)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
3 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
3 3 2620:1ec:21::14 8068 (MICROSOFT...)
1 13.107.43.14 8068 (MICROSOFT...)
2 2a00:1450:400... 15169 (GOOGLE)
2 2606:4700::68... 13335 (CLOUDFLAR...)
2 2620:1ec:27::... 8075 (MICROSOFT...)
1 2606:4700:440... 13335 (CLOUDFLAR...)
3 20.120.65.166 8075 (MICROSOFT...)
1 2 20.234.93.27 8075 (MICROSOFT...)
1 3 2600:9000:215... 16509 (AMAZON-02)
1 52.214.244.224 16509 (AMAZON-02)
107 30
Apex Domain
Subdomains
Transfer
46 egain.com
www.egain.com — Cisco Umbrella Rank: 337564
hd.egain.com
egain.com — Cisco Umbrella Rank: 305585
ebrain.egain.com
985 KB
7 clarity.ms
www.clarity.ms — Cisco Umbrella Rank: 579
l.clarity.ms — Cisco Umbrella Rank: 5137
c.clarity.ms — Cisco Umbrella Rank: 1113
26 KB
7 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 49
region1.google-analytics.com — Cisco Umbrella Rank: 2733
20 KB
7 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 89
357 KB
4 adroll.com
s.adroll.com — Cisco Umbrella Rank: 2305
d.adroll.com — Cisco Umbrella Rank: 1568
21 KB
4 linkedin.com
px.ads.linkedin.com — Cisco Umbrella Rank: 395
www.linkedin.com — Cisco Umbrella Rank: 485
px4.ads.linkedin.com — Cisco Umbrella Rank: 5675
4 KB
4 gstatic.com
fonts.gstatic.com
122 KB
4 bing.com
bat.bing.com — Cisco Umbrella Rank: 362
c.bing.com — Cisco Umbrella Rank: 182
13 KB
4 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 71
4 KB
3 google.de
www.google.de — Cisco Umbrella Rank: 5448
674 B
3 google.com
www.google.com — Cisco Umbrella Rank: 8
674 B
3 doubleclick.net
googleads.g.doubleclick.net — Cisco Umbrella Rank: 54
stats.g.doubleclick.net — Cisco Umbrella Rank: 119
2 KB
3 printfriendly.com
cdn.printfriendly.com — Cisco Umbrella Rank: 18327
key-cdn.printfriendly.com — Cisco Umbrella Rank: 18969
15 KB
2 app-us1.com
diffuser-cdn.app-us1.com — Cisco Umbrella Rank: 8160
prism.app-us1.com — Cisco Umbrella Rank: 8216
6 KB
2 kickfire.com
api.kickfire.com — Cisco Umbrella Rank: 62118
1 KB
2 analytics-egain.com
analytics.analytics-egain.com — Cisco Umbrella Rank: 20430
20 KB
2 sa-as.com
stats.sa-as.com — Cisco Umbrella Rank: 47553
1 KB
1 trackcmp.net
trackcmp.net — Cisco Umbrella Rank: 7883
362 B
1 licdn.com
snap.licdn.com — Cisco Umbrella Rank: 780
3 KB
1 googleadservices.com
www.googleadservices.com — Cisco Umbrella Rank: 126
15 KB
1 zoominfo.com
ws.zoominfo.com — Cisco Umbrella Rank: 5501
3 KB
107 21
Domain Requested by
37 www.egain.com www.egain.com
7 ebrain.egain.com analytics.analytics-egain.com
ebrain.egain.com
7 www.googletagmanager.com www.egain.com
www.googletagmanager.com
5 www.google-analytics.com www.googletagmanager.com
www.google-analytics.com
www.egain.com
4 fonts.gstatic.com fonts.googleapis.com
4 fonts.googleapis.com www.egain.com
3 s.adroll.com 1 redirects www.egain.com
3 l.clarity.ms www.clarity.ms
3 www.google.de www.egain.com
3 www.google.com www.egain.com
3 bat.bing.com www.egain.com
bat.bing.com
2 c.clarity.ms 1 redirects
2 www.clarity.ms bat.bing.com
www.clarity.ms
2 stats.g.doubleclick.net www.google-analytics.com
2 px.ads.linkedin.com 2 redirects
2 api.kickfire.com www.egain.com
2 region1.google-analytics.com www.googletagmanager.com
2 analytics.analytics-egain.com www.egain.com
analytics.analytics-egain.com
2 stats.sa-as.com www.egain.com
2 cdn.printfriendly.com www.egain.com
1 d.adroll.com s.adroll.com
1 c.bing.com 1 redirects
1 trackcmp.net diffuser-cdn.app-us1.com
1 prism.app-us1.com diffuser-cdn.app-us1.com
1 diffuser-cdn.app-us1.com www.egain.com
1 px4.ads.linkedin.com www.egain.com
1 www.linkedin.com 1 redirects
1 snap.licdn.com www.egain.com
1 googleads.g.doubleclick.net www.googleadservices.com
1 key-cdn.printfriendly.com cdn.printfriendly.com
1 www.googleadservices.com www.googletagmanager.com
1 egain.com www.egain.com
1 ws.zoominfo.com www.egain.com
1 hd.egain.com www.egain.com
107 34
Subject Issuer Validity Valid
*.egain.com
Go Daddy Secure Certificate Authority - G2
2022-01-20 -
2023-02-21
a year crt.sh
upload.video.google.com
GTS CA 1C3
2022-06-06 -
2022-08-29
3 months crt.sh
*.google-analytics.com
GTS CA 1C3
2022-06-06 -
2022-08-29
3 months crt.sh
1937640834.rsc.cdn77.org
R3
2022-06-19 -
2022-09-17
3 months crt.sh
stats.sa-as.com
Sectigo RSA Domain Validation Secure Server CA
2022-02-14 -
2023-02-14
a year crt.sh
hd.egain.com
Amazon
2022-02-09 -
2023-03-10
a year crt.sh
*.analytics-egain.com
Amazon
2021-10-06 -
2022-11-04
a year crt.sh
zoominfo.com
Cloudflare Inc ECC CA-3
2022-05-04 -
2023-05-04
a year crt.sh
www.bing.com
Microsoft RSA TLS CA 01
2022-06-10 -
2022-12-10
6 months crt.sh
*.gstatic.com
GTS CA 1C3
2022-06-06 -
2022-08-29
3 months crt.sh
www.googleadservices.com
GTS CA 1C3
2022-06-06 -
2022-08-29
3 months crt.sh
api.kickfire.com
Sectigo RSA Domain Validation Secure Server CA
2020-07-28 -
2022-07-28
2 years crt.sh
1639039923.rsc.cdn77.org
R3
2022-06-18 -
2022-09-16
3 months crt.sh
*.g.doubleclick.net
GTS CA 1C3
2022-06-06 -
2022-08-29
3 months crt.sh
snap.licdn.com
DigiCert SHA2 Secure Server CA
2022-03-01 -
2023-03-01
a year crt.sh
www.google.com
GTS CA 1C3
2022-06-06 -
2022-08-29
3 months crt.sh
www.google.de
GTS CA 1C3
2022-06-06 -
2022-08-29
3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2022-06-14 -
2023-06-14
a year crt.sh
*.google.com
GTS CA 1C3
2022-06-06 -
2022-08-29
3 months crt.sh
*.google.de
GTS CA 1C3
2022-06-06 -
2022-08-29
3 months crt.sh
www.clarity.ms
DigiCert TLS RSA SHA256 2020 CA1
2022-02-27 -
2023-02-27
a year crt.sh
a.clarity.ms
Microsoft Azure TLS Issuing CA 02
2022-06-07 -
2023-06-02
a year crt.sh
s.adroll.com
Amazon
2021-08-02 -
2022-08-31
a year crt.sh
adroll.mgr.consensu.org
Amazon
2021-09-09 -
2022-10-08
a year crt.sh

This page contains 6 frames:

Primary Page: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Frame ID: B3EF46D7BC230553B7B2FFABBB7FC3B3
Requests: 100 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: 8821FFD7D0FFEC486C0D42B48631E621
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: D8075F6645F696A978A923AA4FE3ECDD
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: AD77E5A1F34CF33F87B3D585C210ED5A
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 7E8571B93E90CE743F1D7F871A425703
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: 43E2457AAE3CF74FACA5AA428030756D
Requests: 1 HTTP requests in this frame

Screenshot

Page Title

Contact Center Agents Struggle with Traditional Desktop tools to Handle Customer Queries, Survey Finds

Detected technologies

Overall confidence: 100%
Detected patterns
  • (?:a|s)\.adroll\.com

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
  • <link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • lightbox(?:-plus-jquery)?.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Overall confidence: 100%
Detected patterns
  • /revslider/[/\w-]+/js

Overall confidence: 100%
Detected patterns
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Overall confidence: 100%
Detected patterns
  • jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

107
Requests

95 %
HTTPS

63 %
IPv6

21
Domains

34
Subdomains

30
IPs

4
Countries

1616 kB
Transfer

3757 kB
Size

38
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 75
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656679574008&url=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Fuid%3D837c7d91-ff12-eb11-a814-000d3a1b1316%26utm_campaign%3Dnews-solve-em4%26utm_medium%3Dcorporate-email%26utm_source%3D1on1 HTTP 302
  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1656679574008%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fcompany%252Fnews%252Fpress-releases%252Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%252F%253Fuid%253D837c7d91-ff12-eb11-a814-000d3a1b1316%2526utm_campaign%253Dnews-solve-em4%2526utm_medium%253Dcorporate-email%2526utm_source%253D1on1%26liSync%3Dtrue HTTP 302
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656679574008&url=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Fuid%3D837c7d91-ff12-eb11-a814-000d3a1b1316%26utm_campaign%3Dnews-solve-em4%26utm_medium%3Dcorporate-email%26utm_source%3D1on1&liSync=true HTTP 302
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656679574008&url=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Fuid%3D837c7d91-ff12-eb11-a814-000d3a1b1316%26utm_campaign%3Dnews-solve-em4%26utm_medium%3Dcorporate-email%26utm_source%3D1on1&liSync=true&e_ipv6=AQJuV7YgmCrV4wAAAYG5zCw74FXTl5cymZAb42BbfLty41dgcR-Kao8EuTfjkbhOvgB4m2PB
Request Chain 95
  • https://c.clarity.ms/c.gif HTTP 302
  • https://c.bing.com/c.gif?CtsSyncId=406F403BE2F742E9B3A8293A726C4B89&RedC=c.clarity.ms&MXFR=07D4AF18141D6FD818A8BECC101D6174 HTTP 302
  • https://c.clarity.ms/c.gif?CtsSyncId=406F403BE2F742E9B3A8293A726C4B89&MUID=2923C4002D0362DB087FD5D42C686397
Request Chain 99
  • https://s.adroll.com/j/exp/FINC2MQIPFCK7P2ZQZKQT3/index.js HTTP 302
  • https://s.adroll.com/j/exp/index.js

107 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/
186 KB
38 KB
Document
General
Full URL
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
e1ac6f84d7b448524315c029cc75ea36ab9a2b24ee551b4104e9e8f61408f464
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Connection
Keep-Alive
Content-Encoding
gzip
Content-Length
37767
Content-Type
text/html; charset=UTF-8
Date
Fri, 01 Jul 2022 12:46:11 GMT
Keep-Alive
timeout=5, max=100
Link
<https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/wp-json/wp/v2/pages/19600>; rel="alternate"; type="application/json" <https://www.egain.com/?p=19600>; rel=shortlink
Server
Apache/2.4.29 (Ubuntu)
Strict-Transport-Security
max-age=31536000
Vary
Accept-Encoding
X-Content-Type-Options
nosniff
X-UA-Compatible
IE=edge
jquery.fancybox.css
www.egain.com/egain-child/fancy/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1489-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1477
rs6.css
www.egain.com/plugins/revslider/public/assets/css/
55 KB
12 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/revslider/public/assets/css/rs6.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:59 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"db2a-592d7e61038c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=98
Content-Length
11707
style.css
www.egain.com/plugins/sticky-header-oceanwp//
753 B
704 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/sticky-header-oceanwp//style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2f1-592d7e61f7b00-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
290
swiper.min.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/
17 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/swiper.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:55 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4561-592d7e5d32fc0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
2870
wp-ssc-public.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/
1 KB
869 B
Stylesheet
General
Full URL
https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/wp-ssc-public.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:20:55 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4c3-592d7e5d32fc0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
455
dashicons.min.css
www.egain.com/includes/css/
58 KB
35 KB
Stylesheet
General
Full URL
https://www.egain.com/includes/css/dashicons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c21e5a2b32c47bc5f9d9efc97bc0e29fd081946d1d3ebffc5621cfafb1d3960e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"e688-5db15e3095bd9-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
35730
style.css
www.egain.com/egain/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"677-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
948
style.css
www.egain.com/egain-child/
2 KB
1 KB
Stylesheet
General
Full URL
https://www.egain.com/egain-child/style.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Mon, 19 Apr 2021 20:13:54 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"619-5c058f80728f0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
908
font-awesome.min.css
www.egain.com/egain/assets/css/third/
30 KB
7 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7971-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
7057
simple-line-icons.min.css
www.egain.com/egain/assets/css/third/
11 KB
3 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"2a9d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
2439
magnific-popup.min.css
www.egain.com/egain/assets/css/third/
5 KB
2 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/magnific-popup.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"145d-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
1579
slick.min.css
www.egain.com/egain/assets/css/third/
2 KB
997 B
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/third/slick.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"627-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=99
Content-Length
584
style.min.css
www.egain.com/egain/assets/css/
152 KB
23 KB
Stylesheet
General
Full URL
https://www.egain.com/egain/assets/css/style.min.css
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:12 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"25fdf-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
text/css
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
23257
css
fonts.googleapis.com/
31 KB
2 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
7a764020edf9c6e311a5089e843d3a5e5ba62cefb743927c55ec1bf31137db70
Security Headers
Name Value
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Date
Fri, 01 Jul 2022 12:46:12 GMT
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Date
Fri, 01 Jul 2022 12:46:12 GMT
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Date
Fri, 01 Jul 2022 12:46:12 GMT
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Date
Fri, 01 Jul 2022 12:46:12 GMT
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Requested by
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URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
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Response headers

Date
Fri, 01 Jul 2022 12:46:12 GMT
Content-Encoding
gzip
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nosniff
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URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
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Date
Fri, 01 Jul 2022 12:46:13 GMT
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Requested by
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URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
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Response headers

Date
Fri, 01 Jul 2022 12:46:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
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Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
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Response headers

Date
Fri, 01 Jul 2022 12:46:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
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1012 B
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Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
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User-Agent
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Response headers

Date
Fri, 01 Jul 2022 12:46:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:00 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
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front.min.js
www.egain.com/plugins/cookie-notice/js/
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2 KB
Script
General
Full URL
https://www.egain.com/plugins/cookie-notice/js/front.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
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Resource Hash
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Security Headers
Name Value
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accept-language
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Referer
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User-Agent
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Response headers

Date
Fri, 01 Jul 2022 12:46:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:23:33 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"20ec-5db15c40f18cf-gzip"
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General
Full URL
https://www.egain.com/egain-child/custom_script_1.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
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Reverse DNS
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content-encoding
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content-encoding
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content-encoding
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Response headers

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X-Content-Type-Options
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Response headers

Date
Fri, 01 Jul 2022 12:46:13 GMT
Content-Encoding
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X-Content-Type-Options
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Response headers

Date
Fri, 01 Jul 2022 12:46:13 GMT
Content-Encoding
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X-Content-Type-Options
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General
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Response headers

Date
Fri, 01 Jul 2022 12:46:13 GMT
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Response headers

Date
Fri, 01 Jul 2022 12:46:13 GMT
Content-Encoding
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Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:25:57 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"1dbb3-5db15cc9c03a4-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
40654
hoverIntent.min.js
www.egain.com/includes/js/
1 KB
1 KB
Script
General
Full URL
https://www.egain.com/includes/js/hoverIntent.min.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:32:13 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"5dc-5db15e30c3a40-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=97
Content-Length
705
maxmegamenu.js
www.egain.com/plugins/megamenu/js/
30 KB
5 KB
Script
General
Full URL
https://www.egain.com/plugins/megamenu/js/maxmegamenu.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Sat, 26 Mar 2022 02:24:47 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7741-5db15c874035f-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
4877
jquery.fancybox.js
www.egain.com/egain-child/fancy/
50 KB
14 KB
Script
General
Full URL
https://www.egain.com/egain-child/fancy/jquery.fancybox.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:13 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"c663-592d7e64d41c0-gzip"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=31536000
Content-Type
application/javascript
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=96
Content-Length
14063
chat-launch-2.svg
www.egain.com/egain-media/2022/02/
3 KB
4 KB
Image
General
Full URL
https://www.egain.com/egain-media/2022/02/chat-launch-2.svg
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:13 GMT
X-Content-Type-Options
nosniff
Last-Modified
Fri, 18 Feb 2022 20:10:15 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"d4c-5d850789313d7"
Strict-Transport-Security
max-age=31536000
Content-Type
image/svg+xml
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=95
Content-Length
3404
live.js
stats.sa-as.com/
1 KB
986 B
Script
General
Full URL
https://stats.sa-as.com/live.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
209.128.119.150 San Jose, United States, ASN7151 (BAYAREA-AS, US),
Reverse DNS
209-128-119-150.bayarea.net
Software
Apache /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=15552000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:54:42 GMT
Content-Encoding
gzip
Last-Modified
Fri, 14 Apr 2017 20:48:27 GMT
Server
Apache
ETag
"7200a7-52e-54d2690345cc0"
Vary
Accept-Encoding
Strict-Transport-Security
max-age=15552000; includeSubDomains
Content-Type
text/javascript
Connection
close
Accept-Ranges
bytes
Content-Length
630
css
fonts.googleapis.com/
3 KB
607 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
6c3b460c782deda7f56da838987b67b3e2dc475bf75155cbb4b8564a740355b9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 01 Jul 2022 12:46:13 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Fri, 01 Jul 2022 12:46:13 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 01 Jul 2022 12:46:13 GMT
css
fonts.googleapis.com/
5 KB
706 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
f4ebbbe9e2cb7f812044295bf4773dbd8e6170652eb80e91cba87643fe176ddb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 01 Jul 2022 12:18:53 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Fri, 01 Jul 2022 12:46:13 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 01 Jul 2022 12:46:13 GMT
css
fonts.googleapis.com/
8 KB
784 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Open+Sans:400,600,700
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Fri, 01 Jul 2022 12:13:28 GMT
server
ESF
cross-origin-opener-policy
same-origin-allow-popups
date
Fri, 01 Jul 2022 12:46:13 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Fri, 01 Jul 2022 12:46:13 GMT
gtm.js
www.googletagmanager.com/
165 KB
52 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:811::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
542435c72c621fe74ce81c16eef17bca4f4596c6e913a583694fc060c1c9f611
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 01 Jul 2022 12:46:13 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
53491
x-xss-protection
0
last-modified
Fri, 01 Jul 2022 12:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Fri, 01 Jul 2022 12:46:13 GMT
bg_artboard_2.jpg
hd.egain.com/images/backgrounds/
93 KB
93 KB
Image
General
Full URL
https://hd.egain.com/images/backgrounds/bg_artboard_2.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.32.121.98 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-121-98.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7d09194d2932064b01abf1969269a832aace7245e6b488a6880802c4248deb64

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:14:20 GMT
Via
1.1 cb0a9b0d01a1b0cc9278d9875ce23c92.cloudfront.net (CloudFront)
Last-Modified
Mon, 06 Jun 2022 04:45:15 GMT
Server
AmazonS3
Age
1914
ETag
"b6ad4bc0fd8b9cd922143122c3263513"
X-Cache
Hit from cloudfront
Content-Type
image/jpeg
Connection
keep-alive
X-Amz-Cf-Pop
FRA60-P1
Accept-Ranges
bytes
Content-Length
94921
X-Amz-Cf-Id
O_dN4_ET69TV-fTBeSitTX5rMeB-inmHlg7CH7eRfhkXRUBuGy2jHw==
EG26912918
analytics.analytics-egain.com/onetag/ Frame 8821
16 KB
16 KB
Script
General
Full URL
https://analytics.analytics-egain.com/onetag/EG26912918
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.229.231.177 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-229-231-177.eu-west-1.compute.amazonaws.com
Software
/
Resource Hash
d580e153516a8c1c79ec701b3d3de8dcc37245646619ea65459bdfa2cd8a775c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 01 Jul 2022 12:46:13 GMT
cache-control
max-age=86400
server
content-type
text/javascript;charset=utf-8
expires
Sat, 02 Jul 2022 12:46:13 GMT
gtm.js
www.googletagmanager.com/
122 KB
43 KB
Script
General
Full URL
https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:811::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
26110915d0ef08757c198d6df20730c5d16f815250dee50427650b0e5c0dec38
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 01 Jul 2022 12:46:13 GMT
content-encoding
br
vary
Accept-Encoding
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
44046
x-xss-protection
0
last-modified
Fri, 01 Jul 2022 12:00:00 GMT
server
Google Tag Manager
strict-transport-security
max-age=31536000; includeSubDomains
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
access-control-allow-headers
Cache-Control
expires
Fri, 01 Jul 2022 12:46:13 GMT
6WNoPXcu9CiYbInz1a6y
ws.zoominfo.com/pixel/
5 KB
3 KB
Script
General
Full URL
https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6810:650c , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare / Express
Resource Hash
19b1e81ae6ae3edcaa9f31b1ee1396a37c0f1307453b18148632efb7f4136411
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 01 Jul 2022 12:46:13 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
Express
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
text/javascript
access-control-allow-origin
*
access-control-allow-credentials
true
cf-ray
723f3e47bf5a6969-FRA
access-control-allow-headers
Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for, x-ws-collect-type
via
1.1 google
bat.js
bat.bing.com/
38 KB
12 KB
Script
General
Full URL
https://bat.bing.com/bat.js
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
0fcff9391b8f4560e9bc64c28dcd9101f66de7b93676ea8cc254980567f663db
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

strict-transport-security
max-age=31536000; includeSubDomains; preload
content-encoding
gzip
last-modified
Thu, 16 Jun 2022 18:22:08 GMT
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref
Ref A: 01D13B8229324B419DC0670D7B53D433 Ref B: FRAEDGE1419 Ref C: 2022-07-01T12:46:13Z
etag
"0c8eafcad81d81:0"
vary
Accept-Encoding
x-cache
CONFIG_NOCACHE
content-type
application/javascript
access-control-allow-origin
*
cache-control
private,max-age=1800
date
Fri, 01 Jul 2022 12:46:12 GMT
accept-ranges
bytes
content-length
11360
bg-news.jpg
egain.com/egain-media/2019/09/
305 KB
305 KB
Image
General
Full URL
https://egain.com/egain-media/2019/09/bg-news.jpg
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:13 GMT
X-Content-Type-Options
nosniff
Last-Modified
Fri, 27 Sep 2019 20:13:30 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"4c399-5938e8506ae80"
Strict-Transport-Security
max-age=31536000
Content-Type
image/jpeg
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
timeout=5, max=100
Content-Length
312217
memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
fonts.gstatic.com/s/opensans/v29/
44 KB
44 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensans/v29/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
a658b2be7323c57d4bd5c4197b657e1f5360d1b950131dc377efec1d5111ffd0
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Mon, 27 Jun 2022 12:16:38 GMT
x-content-type-options
nosniff
age
347375
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
44800
x-xss-protection
0
last-modified
Wed, 11 May 2022 19:25:14 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
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access-control-allow-origin
*
cache-control
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accept-ranges
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timing-allow-origin
*
expires
Tue, 27 Jun 2023 12:16:38 GMT
z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v23/
16 KB
16 KB
Font
General
Full URL
https://fonts.gstatic.com/s/opensanscondensed/v23/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Tue, 28 Jun 2022 22:27:40 GMT
x-content-type-options
nosniff
age
224313
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
16324
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 18:08:32 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
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timing-allow-origin
*
expires
Wed, 28 Jun 2023 22:27:40 GMT
z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff1GhDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v23/
15 KB
15 KB
Font
General
Full URL
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Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Wed, 29 Jun 2022 00:36:33 GMT
x-content-type-options
nosniff
age
216580
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
14964
x-xss-protection
0
last-modified
Tue, 19 Apr 2022 18:08:11 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
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accept-ranges
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timing-allow-origin
*
expires
Thu, 29 Jun 2023 00:36:33 GMT
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fonts.gstatic.com/s/opensans/v29/
47 KB
47 KB
Font
General
Full URL
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Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:831::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
3c0b68ea789d4bc6705f42dd6c44eb38306b965df01f9409eb4a941370e3b158
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Mon, 27 Jun 2022 10:35:09 GMT
x-content-type-options
nosniff
age
353464
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
47924
x-xss-protection
0
last-modified
Wed, 11 May 2022 19:25:51 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
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access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
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timing-allow-origin
*
expires
Tue, 27 Jun 2023 10:35:09 GMT
fontawesome-webfont.woff2
www.egain.com/egain/assets/fonts/fontawesome/
75 KB
76 KB
Font
General
Full URL
https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:13 GMT
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"12d68-592d7e64d41c0"
Strict-Transport-Security
max-age=31536000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
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Content-Length
77160
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29 KB
30 KB
Font
General
Full URL
https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0
Requested by
Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Apache/2.4.29 (Ubuntu) /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Origin
https://www.egain.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

Date
Fri, 01 Jul 2022 12:46:13 GMT
X-Content-Type-Options
nosniff
Last-Modified
Wed, 18 Sep 2019 18:21:03 GMT
Server
Apache/2.4.29 (Ubuntu)
ETag
"7570-592d7e64d41c0"
Strict-Transport-Security
max-age=31536000
Connection
Keep-Alive
Accept-Ranges
bytes
Keep-Alive
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Content-Length
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195 KB
69 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:811::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Google Tag Manager /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 0

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 01 Jul 2022 12:46:13 GMT
content-encoding
br
server
Google Tag Manager
access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
application/javascript; charset=UTF-8
access-control-allow-origin
*
cache-control
private, max-age=900
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
strict-transport-security
max-age=31536000; includeSubDomains
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
70924
x-xss-protection
0
expires
Fri, 01 Jul 2022 12:46:13 GMT
js
www.googletagmanager.com/gtag/
103 KB
39 KB
Script
General
Full URL
https://www.googletagmanager.com/gtag/js?id=UA-15835029-4&l=dataLayer&cx=c
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
H3
Security
QUIC, , AES_128_GCM
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User-Agent
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Response headers

date
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content-encoding
br
server
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access-control-allow-headers
Cache-Control
vary
Accept-Encoding
content-type
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General
Full URL
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603
Protocol
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Security
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Response headers

date
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content-encoding
gzip
x-content-type-options
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p3p
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cross-origin
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Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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Software
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Response headers

strict-transport-security
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Full URL
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Response headers

pragma
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server
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Request headers

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Response headers

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Requested by
Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
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H2
Security
TLS 1.3, , AES_256_GCM
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Software
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Request headers

accept-language
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Response headers

x-77-pop
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cache-control
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General
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Request headers

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Response headers

strict-transport-security
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Response headers

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Protocol
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General
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Request headers

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Response headers

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x-amzn-remapped-date
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Full URL
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Requested by
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URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol
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Requested by
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URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
2a02:26f0:3500:16::215:14a0 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software
/
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

Date
Fri, 01 Jul 2022 12:46:13 GMT
Content-Encoding
gzip
Last-Modified
Wed, 13 Apr 2022 23:25:22 GMT
X-CDN
AKAM
Vary
Accept-Encoding
Content-Type
application/x-javascript;charset=utf-8
Cache-Control
max-age=11177
Connection
keep-alive
Accept-Ranges
bytes
Content-Length
3085
collect
www.google-analytics.com/j/
2 B
22 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j96&a=375630908&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dnews-solve-em4%26uid%3D837c7d91-ff12-eb11-a814-000d3a1b1316&ul=en-us&de=UTF-8&dt=Contact%20Center%20Agents%20Struggle%20with%20Traditional%20Desktop%20tools%20to%20Handle%20Customer%20Queries%2C%20Survey%20Finds&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAAC~&jid=1309369402&gjid=2125002686&cid=2001720603.1656679574&tid=UA-15835029-4&_gid=1634357119.1656679574&_r=1&gtm=2ou6t0&z=1006031520
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2001:4860:4802:34::178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
date
Fri, 01 Jul 2022 12:46:13 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/j/
2 B
22 B
XHR
General
Full URL
https://www.google-analytics.com/j/collect?v=1&_v=j96&a=375630908&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dnews-solve-em4%26uid%3D837c7d91-ff12-eb11-a814-000d3a1b1316&ul=en-us&de=UTF-8&dt=Contact%20Center%20Agents%20Struggle%20with%20Traditional%20Desktop%20tools%20to%20Handle%20Customer%20Queries%2C%20Survey%20Finds&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAAC~&jid=2139837656&gjid=1463016990&cid=2001720603.1656679574&tid=UA-15835029-4&_gid=1634357119.1656679574&_r=1&gtm=2wg6t0NC9SGDL&cd17=837c7d91-ff12-eb11-a814-000d3a1b1316&z=488966230
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2001:4860:4802:34::178 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
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Content-Type
text/plain

Response headers

pragma
no-cache
date
Fri, 01 Jul 2022 12:46:13 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
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cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
2
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.com/pagead/1p-user-list/946629603/
42 B
548 B
Image
General
Full URL
https://www.google.com/pagead/1p-user-list/946629603/?random=1656679573834&cv=9&fst=1656676800000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa6t0&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dnews-solve-em4%26uid%3D837c7d91-ff12-eb11-a814-000d3a1b1316&tiba=Contact%20Center%20Agents%20Struggle%20with%20Traditional%20Desktop%20tools%20to%20Handle%20Customer%20Queries%2C%20Survey%20Finds&async=1&fmt=3&is_vtc=1&random=3536341578&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
cafe /
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
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Response headers

pragma
no-cache
date
Fri, 01 Jul 2022 12:46:14 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
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cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-security-policy
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content-type
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alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
/
www.google.de/pagead/1p-user-list/946629603/
42 B
548 B
Image
General
Full URL
https://www.google.de/pagead/1p-user-list/946629603/?random=1656679573834&cv=9&fst=1656676800000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa6t0&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dnews-solve-em4%26uid%3D837c7d91-ff12-eb11-a814-000d3a1b1316&tiba=Contact%20Center%20Agents%20Struggle%20with%20Traditional%20Desktop%20tools%20to%20Handle%20Customer%20Queries%2C%20Survey%20Finds&async=1&fmt=3&is_vtc=1&random=3536341578&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y
Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:806::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
cafe /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
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Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
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cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-security-policy
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content-type
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alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
px4.ads.linkedin.com/
Redirect Chain
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  • https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1656679574008%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fcomp...
  • https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656679574008&url=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-des...
  • https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656679574008&url=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-de...
0
264 B
Image
General
Full URL
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1656679574008&url=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Fuid%3D837c7d91-ff12-eb11-a814-000d3a1b1316%26utm_campaign%3Dnews-solve-em4%26utm_medium%3Dcorporate-email%26utm_source%3D1on1&liSync=true&e_ipv6=AQJuV7YgmCrV4wAAAYG5zCw74FXTl5cymZAb42BbfLty41dgcR-Kao8EuTfjkbhOvgB4m2PB
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Protocol
H2
Server
13.107.43.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
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https://www.egain.com/
User-Agent
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Response headers

date
Fri, 01 Jul 2022 12:46:14 GMT
x-li-pop
afd-prod-ltx1-x
x-msedge-ref
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linkedin-action
1
x-cache
CONFIG_NOCACHE
content-type
application/javascript
x-li-proto
http/2
content-length
0
x-li-uuid
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x-li-fabric
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Redirect headers

date
Fri, 01 Jul 2022 12:46:14 GMT
x-li-pop
afd-prod-ltx1-x
x-msedge-ref
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linkedin-action
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x-cache
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x-li-fabric
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location
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x-li-proto
http/2
content-length
0
x-li-uuid
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collect
stats.g.doubleclick.net/j/
4 B
441 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=2001720603.1656679574&jid=1309369402&gjid=2125002686&_gid=1634357119.1656679574&_u=YADAAUAAAAAAAC~&z=873971721
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c08::9b Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
Fri, 01 Jul 2022 12:46:14 GMT
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
stats.g.doubleclick.net/j/
4 B
70 B
XHR
General
Full URL
https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=2001720603.1656679574&jid=2139837656&gjid=1463016990&_gid=1634357119.1656679574&_u=YADAAUABAAAAAC~&z=268975473
Requested by
Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400c:c08::9b Brussels, Belgium, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
Content-Type
text/plain

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
date
Fri, 01 Jul 2022 12:46:14 GMT
content-type
text/plain
access-control-allow-origin
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cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
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cross-origin-resource-policy
cross-origin
alt-svc
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content-length
4
expires
Fri, 01 Jan 1990 00:00:00 GMT
index.php
stats.sa-as.com/
95 B
426 B
Image
General
Full URL
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Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
209.128.119.150 San Jose, United States, ASN7151 (BAYAREA-AS, US),
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Software
Apache /
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Security Headers
Name Value
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Request headers

accept-language
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https://www.egain.com/
User-Agent
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Response headers

Date
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Content-Encoding
gzip
Server
Apache
Vary
Accept-Encoding
P3P
CP="IDC DSP COR ADM DEVi TAIi PSA PSD IVAi IVDi CONi HIS OUR IND CNT"
Connection
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Strict-Transport-Security
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diffuser.js
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General
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URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
cloudflare /
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

date
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content-encoding
gzip
cf-cache-status
HIT
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x-amz-server-side-encryption
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x-cache
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server
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expect-ct
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vary
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via
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cache-control
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FRA60-P2
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Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
accept-ch
Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
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x-cache
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cache-control
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expires
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ga-audiences
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63 B
Image
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
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Reverse DNS
Software
cafe /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
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cross-origin-resource-policy
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content-type
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alt-svc
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content-length
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x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
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General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a00:1450:4001:806::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
cafe /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 01 Jul 2022 12:46:14 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
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cross-origin-resource-policy
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content-type
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alt-svc
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content-length
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x-xss-protection
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expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
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63 B
Image
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
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Reverse DNS
Software
cafe /
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Security Headers
Name Value
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accept-language
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User-Agent
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Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
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cache-control
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cross-origin-resource-policy
cross-origin
content-type
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alt-svc
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content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
63 B
Image
General
Full URL
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URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
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Reverse DNS
Software
cafe /
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Security Headers
Name Value
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Request headers

accept-language
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User-Agent
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Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
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cross-origin-resource-policy
cross-origin
content-type
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alt-svc
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content-length
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x-xss-protection
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expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
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Requested by
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URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
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H3
Security
QUIC, , AES_128_GCM
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2001:4860:4802:34::178 , United States, ASN15169 (GOOGLE, US),
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Security Headers
Name Value
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Request headers

accept-language
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https://www.egain.com/
User-Agent
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Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
last-modified
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server
Golfe2
age
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content-type
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access-control-allow-origin
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cache-control
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cross-origin
alt-svc
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expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
55 B
Image
General
Full URL
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Requested by
Host: www.egain.com
URL: https://www.egain.com/company/news/press-releases/contact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds/?utm_source=1on1&utm_medium=corporate-email&utm_campaign=news-solve-em4&uid=837c7d91-ff12-eb11-a814-000d3a1b1316
Protocol
H3
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QUIC, , AES_128_GCM
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Software
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Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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https://www.egain.com/
User-Agent
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Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
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content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
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content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
56380144
www.clarity.ms/tag/uet/
2 KB
2 KB
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General
Full URL
https://www.clarity.ms/tag/uet/56380144
Requested by
Host: bat.bing.com
URL: https://bat.bing.com/p/action/56380144.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
2620:1ec:27::cafe:1824 , United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
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Resource Hash
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

date
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x-powered-by
ASP.NET
x-azure-ref
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request-context
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Requested by
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URL: https://www.egain.com/includes/js/jquery/jquery.min.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
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Security Headers
Name Value
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Request headers

Accept
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Referer
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accept-language
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User-Agent
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Response headers

Date
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Server
Apache
Strict-Transport-Security
max-age=15552000; includeSubDomains
Access-Control-Allow-Methods
*
Content-Type
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393 B
Script
General
Full URL
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Requested by
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H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Resource Hash
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Request headers

accept-language
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Response headers

date
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content-encoding
gzip
cf-cache-status
DYNAMIC
server
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x-powered-by
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expect-ct
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content-type
application/javascript
cache-control
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x-envoy-upstream-service-time
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Requested by
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URL: https://diffuser-cdn.app-us1.com/diffuser/diffuser.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
Software
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Request headers

accept-language
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Referer
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Response headers

date
Fri, 01 Jul 2022 12:46:14 GMT
cf-cache-status
DYNAMIC
server
cloudflare
x-powered-by
PHP/7.1.33
expect-ct
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content-type
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cache-control
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Full URL
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Requested by
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Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
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Reverse DNS
Software
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Request headers

accept-language
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User-Agent
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Response headers

date
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content-encoding
br
etag
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last-modified
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x-powered-by
ASP.NET
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x-cache
CONFIG_NOCACHE
content-type
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cache-control
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request-context
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174 B
XHR
General
Full URL
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Requested by
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URL: https://www.clarity.ms/eus-e/s/0.6.35/clarity.js
Protocol
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Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
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Request headers

Accept
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accept-language
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User-Agent
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Response headers

access-control-allow-origin
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date
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access-control-allow-credentials
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server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
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924 B
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General
Full URL
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Requested by
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URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Reverse DNS
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Software
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

pragma
no-cache
date
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x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
content-type
application/javascript;charset=UTF-8
cache-control
no-cache
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
strict-transport-security
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content-length
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URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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Software
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Name Value
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
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Response headers

date
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content-encoding
gzip
x-content-type-options
nosniff
server
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x-amzn-requestid
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x-frame-options
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cache-control
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x-amzn-trace-id
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content-security-policy
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strict-transport-security
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Protocol
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Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
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Request headers

accept-language
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Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

pragma
no-cache
date
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last-modified
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server
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x-powered-by
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cache-control
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content-length
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Redirect headers

pragma
no-cache
date
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accept-ch
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content-length
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General
Full URL
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Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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Software
/
Resource Hash
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
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Request headers

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User-Agent
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Response headers

accept-encoding
compress,gzip
accept-ranges
bytes
cache-control
max-age=86400
content-length
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content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
content-type
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date
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last-modified
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pragma
cache
strict-transport-security
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Full URL
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URL: https://www.clarity.ms/eus-e/s/0.6.35/clarity.js
Protocol
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Software
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Request headers

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accept-language
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User-Agent
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Response headers

access-control-allow-origin
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date
Fri, 01 Jul 2022 12:46:15 GMT
access-control-allow-credentials
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server
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x-powered-by
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request-context
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19 KB
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Full URL
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Requested by
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Software
AmazonS3 /
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Request headers

accept-language
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Response headers

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Date
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Access-Control-Allow-Methods
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28 B
785 B
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Protocol
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Server
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Software
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Request headers

accept-language
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User-Agent
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Response headers

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Server
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Date
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Via
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application/xml
Access-Control-Allow-Origin
*
Access-Control-Allow-Credentials
false
X-Amz-Cf-Pop
FRA50-C1
Access-Control-Allow-Headers
*
X-Amz-Cf-Id
pMsrt9Acg2YRRTVcSjdA4woDHwEdW9QE_ZEd61j6ASFypGO4SLLgcA==
FINC2MQIPFCK7P2ZQZKQT3
d.adroll.com/consent/check/
449 B
542 B
Script
General
Full URL
https://d.adroll.com/consent/check/FINC2MQIPFCK7P2ZQZKQT3?arrfrr=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dnews-solve-em4%26uid%3D837c7d91-ff12-eb11-a814-000d3a1b1316&_s=b4b9c4e471bf63013299c3643df4542c&_b=2
Requested by
Host: s.adroll.com
URL: https://s.adroll.com/j/FINC2MQIPFCK7P2ZQZKQT3/roundtrip.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.214.244.224 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-214-244-224.eu-west-1.compute.amazonaws.com
Software
nginx/1.20.0 /
Resource Hash
03f5d0728dea005ede1d3c1b42c09b72b14b13c1e41f61be8bdc9faec1751c43

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.egain.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

date
Fri, 01 Jul 2022 12:46:18 GMT
server
nginx/1.20.0
content-length
449
content-type
application/javascript
collect
region1.google-analytics.com/g/
0
17 B
Ping
General
Full URL
https://region1.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe6t0&_p=375630908&_z=ccd.v9B&cid=2001720603.1656679574&ul=en-us&sr=1600x1200&sid=1656679573&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fcompany%2Fnews%2Fpress-releases%2Fcontact-center-agents-struggle-with-traditional-desktop-tools-to-handle-customer-queries-survey-finds%2F%3Futm_source%3D1on1%26utm_medium%3Dcorporate-email%26utm_campaign%3Dnews-solve-em4%26uid%3D837c7d91-ff12-eb11-a814-000d3a1b1316&dt=Contact%20Center%20Agents%20Struggle%20with%20Traditional%20Desktop%20tools%20to%20Handle%20Customer%20Queries%2C%20Survey%20Finds&_s=2
Requested by
Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2001:4860:4802:34::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

pragma
no-cache
date
Fri, 01 Jul 2022 12:46:18 GMT
server
Golfe2
content-type
text/plain
access-control-allow-origin
https://www.egain.com
cache-control
no-cache, no-store, must-revalidate
access-control-allow-credentials
true
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
collect
l.clarity.ms/
0
48 B
XHR
General
Full URL
https://l.clarity.ms/collect
Requested by
Host: www.clarity.ms
URL: https://www.clarity.ms/eus-e/s/0.6.35/clarity.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_256_GCM
Server
20.120.65.166 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
Microsoft-IIS/10.0 / ASP.NET
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept
application/x-clarity-gzip
Referer
https://www.egain.com/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36

Response headers

access-control-allow-origin
https://www.egain.com
date
Fri, 01 Jul 2022 12:46:18 GMT
access-control-allow-credentials
true
server
Microsoft-IIS/10.0
x-powered-by
ASP.NET
request-context
appId=cid-v1:e55edbbe-e22b-46b4-8313-9ee2a4e71d12
checkSession.html
ebrain.egain.com/system/cb/cs/ Frame 43E2
0
0
Document
General
Full URL
https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Requested by
Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.225.65.116 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-44-225-65-116.us-west-2.compute.amazonaws.com
Software
/
Resource Hash
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' ebrain.egain.cloud
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN

Request headers

Referer
https://www.egain.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.5060.53 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

accept-encoding
compress,gzip
accept-ranges
bytes
cache-control
max-age=86400
content-length
1457
content-security-policy
frame-ancestors 'self' ebrain.egain.cloud
content-type
text/html
date
Fri, 01 Jul 2022 12:46:20 GMT
last-modified
Wed, 04 May 2022 08:12:24 GMT
pragma
cache
strict-transport-security
max-age=31536000; includeSubDomains; preload
x-content-type-options
nosniff
x-frame-options
SAMEORIGIN
x-ua-compatible
IE=EmulateIE9

Verdicts & Comments Add Verdict or Comment

201 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| oncontextlost object| oncontextrestored function| structuredClone object| launchQueue object| onbeforematch function| getScreenDetails function| queryLocalFonts object| navigation undefined| $ function| jQuery undefined| RS_CacheGS undefined| RS_CacheGS_queue undefined| RS_Cache_define object| punchgs object| _gsScope undefined| GreenSockGlobals undefined| _gsQueue undefined| _gsDefine object| cnArgs undefined| countDownDate undefined| x undefined| split_str string| sticky_header_style function| setREVStartSize object| gtag object| dataLayer function| getParam function| getExpiryRecord function| addGclid string| EG_ACT_ID object| uetq function| run_adroll_script string| pfHeaderImgUrl string| pfHeaderTagline string| pfdisableClickToDel string| pfImagesSize string| pfImageDisplayStyle string| pfEncodeImages string| pfShowHiddenContent string| pfDisableEmail string| pfDisablePDF string| pfDisablePrint string| pfCustomCSS string| pfPlatform function| EvEmitter function| imagesLoaded function| oceanwpAutoLightbox function| oceanwpInitLightbox function| $j object| oceanwpLocalize object| google_tag_manager object| google_tag_data string| GoogleAnalyticsObject function| ga function| oceanwpCustomSelects function| oceanwpDropDownMobile function| oceanwpDropDownSearch function| oceanwpInitFitVids function| oceanwpFixedFooter function| oceanwpFullScreenMenu function| oceanwpFullScreenMobile function| oceanwpHeaderReplaceSearch function| oceanwpHeaderSearchForm function| oceanwpInfiniteScrollInit function| oceanwpMasonryGrids function| oceanwpInitMatchHeight function| oceanwpMegaMenu function| oceanwpNavNoClick function| oceanwpOverlaySearch function| oceanwpParallaxFooter function| oceanwpScrollEffect function| oceanwpGetAdminbarHeight function| oceanwpGetTopbarHeight function| oceanwpGetStickyHeaderHeight function| oceanwpScrollTop function| oceanwpMobileMenu function| oceanwpInitCarousel function| oceanwpSuperFish function| oceanwpVerticalHeader object| $window number| $lastWindowWidth number| $lastWindowHeight function| Cookies function| jQueryBridget function| getSize function| matchesSelector object| fizzyUIUtils function| Outlayer function| Isotope function| Masonry function| SmoothScroll function| heateorSssLoadEvent string| heateorSssSharingAjaxUrl string| heateorSssCloseIconPath string| heateorSssPluginIconPath number| heateorSssHorizontalSharingCountEnable number| heateorSssVerticalSharingCountEnable number| heateorSssSharingOffset number| heateorSssMobileStickySharingEnabled string| heateorSssCopyLinkMessage object| heateorSssUrlCountFetched string| heateorSssSharesText string| heateorSssShareText function| heateorSssPopup function| heateorSssDetermineWhatsappShareAPI function| heateorSssMoreSharingPopup function| heateorSssFilterSharing object| heateorSssFacebookTargetUrls function| heateorSssGetSharingCounts function| heateorSssFetchFacebookShares function| heateorSssFBShareJSONCall function| heateorSssSaveFacebookShares function| heateorSssCalculateApproxCount function| heateorSssCalculateActualCount function| heateorSssCapitaliseFirstLetter function| heateorSssHideSharing function| ClipboardJS object| megamenu function| onYouTubeIframeAPIReady object| gaGlobal object| kickfireGTM object| commonUtils function| toCdnUrl function| persistComputedStylesAndRect function| toAbsoluteUrl object| messageBus object| logger function| pfRedirect object| printfriendlyOptionsParser string| PF_VERSION object| pfMod object| priFri function| UET function| UET_init function| UET_push object| ueto_adc0d26e7f function| GooglemKTybQhCsO function| google_trackConversion object| GooglebQhCsO object| EGAINCLOUD function| eGOFRPatternStore object| EG_CALL_Q object| egainDockChatParam string| domain string| pageName object| egainDockChat string| agentUnavailableRedirectURL undefined| customDockButton object| domainRegex function| _getDomain string| botPattern object| re string| userAgent boolean| chatLaunched undefined| launchElement function| launchScript function| resizeChatWindow function| isMobile function| createBackdrop string| _linkedin_partner_id object| _linkedin_data_partner_ids number| DID object| gaplugins object| gaData object| ziws function| lintrk boolean| _already_called_lintrk function| VSCapture function| VSLT undefined| pagename undefined| MyPageName undefined| MyID undefined| MySearch object| sniffer string| visitorGlobalObjectAlias function| vgo string| prismGlobalObjectAlias object| visitorGlobalObject function| clarity object| eGain string| adroll_adv_id string| adroll_pix_id string| adroll_version boolean| __adroll_loaded object| adroll function| __adroll__ string| adroll_sid object| __adroll boolean| adroll_sendrolling_cross_device object| adroll_form_fields function| adroll_tpc_callback object| adroll_exp_list object| __adroll_consent_data boolean| __adroll_consent boolean| __adroll_consent_is_gdpr string| __adroll_consent_user_country string| __adroll_consent_adv_country

38 Cookies

Domain/Path Name / Value
ebrain.egain.com/system Name: JSESSIONID
Value: node0wwkl1uf01wu5zx7rhffza96p673084.node0
.egain.com/ Name: _gcl_au
Value: 1.1.376250670.1656679574
www.egain.com/ Name: kickfire_api_session_cookie
Value: 1
.egain.com/ Name: initialTrafficSource
Value: utmcsr=1on1|utmcmd=corporate-email|utmccn=news-solve-em4
.egain.com/ Name: __utmzzses
Value: 1
.bing.com/ Name: MUID
Value: 2923C4002D0362DB087FD5D42C686397
.egain.com/ Name: _ga
Value: GA1.2.2001720603.1656679574
.egain.com/ Name: _gid
Value: GA1.2.1634357119.1656679574
.egain.com/ Name: _gat_gtag_UA_15835029_4
Value: 1
.ws.zoominfo.com/ Name: visitorId
Value: 36063b3513a02b982170d1b20b32280cd9691d9d15deb9c808a83ea98e6c2cdc
.egain.com/ Name: _gat_UA-15835029-4
Value: 1
www.egain.com/ Name: EG-U-ID
Value: A9b9650b45-129e-49a9-a610-0a18e42cde1c
www.egain.com/ Name: EG-S-ID
Value: A9d8f9dcc6-347f-4314-ab8c-fca745246559
.doubleclick.net/ Name: test_cookie
Value: CheckForPermission
.egain.com/ Name: _uetsid
Value: cac77b70f93b11ec8286073e7d137644
.egain.com/ Name: _uetvid
Value: cac7a4d0f93b11ec949e5d8a2c2e524f
.egain.com/ Name: _ga_P0WWZ4WL9G
Value: GS1.1.1656679573.1.1.1656679574.0
.linkedin.com/ Name: UserMatchHistory
Value: AQJ_xW2AAROefQAAAYG5zCrC05jVRSJvNycVb3yUdH9tdK1mfhhUsLGaSd1yuP5VQX0zzcayHCpLqg
.linkedin.com/ Name: AnalyticsSyncHistory
Value: AQIHNg0HEh0SigAAAYG5zCrCt4WjnK8llfAjQWfZvrDFh2tAwWPu70xnDM4DU5d4MtuLNo8_3LQYmJgVo4geEA
.ads.linkedin.com/ Name: lang
Value: v=2&lang=en-us
.linkedin.com/ Name: bcookie
Value: "v=2&1dec5104-c3ad-4a34-8a55-524b3b80fdf1"
.linkedin.com/ Name: lidc
Value: "b=TGST09:s=T:r=T:a=T:p=T:g=2326:u=1:x=1:i=1656679574:t=1656765974:v=2:sig=AQEpT7_jHvwqknJJkuU499pdC-UHgcgN"
.linkedin.com/ Name: lang
Value: v=2&lang=de-de
.www.linkedin.com/ Name: bscookie
Value: "v=1&20220701124614c0527e80-aaa0-4a92-8c26-2ed9e0dc28f5AQGnxVChHXVEHPbs5Kp2YvpasWa4_UO0"
.linkedin.com/ Name: li_gc
Value: MTswOzE2NTY2Nzk1NzQ7MjswMjGgWf6dH3wiydQu2p7Nko32K8t++UN9yO4U5jZbojN5Gg==
prism.app-us1.com/ Name: prism_68298682
Value: 39982f69-b110-48e5-945a-8a7551a2af08
www.clarity.ms/ Name: CLID
Value: 39ffc6f66b8b4ea6abaecb507bcd983b.20220701.20230701
.egain.com/ Name: prism_68298682
Value: 39982f69-b110-48e5-945a-8a7551a2af08
.egain.com/ Name: _clck
Value: ijmtwx|1|f2s|0
ebrain.egain.com/ Name: AWSALBTG
Value: TxkI8Ew275KjRwUZ67JCf/cOrzlITsDY05WTL+UULCoIkk77lJ+L/bVLdpb43+N51dKFidTUJepOtTg0XQv+upkbwab4K8gvJw0evnG/1frH1M5+ElXzCptMP2J4oSWYDMNtFZ46i7lTeiHOXr43cGEGriMJmSW6gs++1CqpKCndXC0jKEY=
ebrain.egain.com/ Name: AWSALBTGCORS
Value: TxkI8Ew275KjRwUZ67JCf/cOrzlITsDY05WTL+UULCoIkk77lJ+L/bVLdpb43+N51dKFidTUJepOtTg0XQv+upkbwab4K8gvJw0evnG/1frH1M5+ElXzCptMP2J4oSWYDMNtFZ46i7lTeiHOXr43cGEGriMJmSW6gs++1CqpKCndXC0jKEY=
ebrain.egain.com/ Name: AWSALB
Value: 0saK5eBcLEJV3ona8n02hP8rUNOiMZyFDHffRjd5q4Iz8FBNnYPOrtTZ4nmnH6MYzMt87Gvl8vAw40g6xrnGUbIJDH970ihmofk8zAV22wRvmUbxi77kSTgFJOTLR4d7hSi/zdUj9dBas68T20rm+ACbAT3TztqHIhQnz0AwwhifC1nso+BFd4RA9P4qkA==
ebrain.egain.com/ Name: AWSALBCORS
Value: 0saK5eBcLEJV3ona8n02hP8rUNOiMZyFDHffRjd5q4Iz8FBNnYPOrtTZ4nmnH6MYzMt87Gvl8vAw40g6xrnGUbIJDH970ihmofk8zAV22wRvmUbxi77kSTgFJOTLR4d7hSi/zdUj9dBas68T20rm+ACbAT3TztqHIhQnz0AwwhifC1nso+BFd4RA9P4qkA==
.c.bing.com/ Name: SRM_B
Value: 2923C4002D0362DB087FD5D42C686397
.c.clarity.ms/ Name: SM
Value: C
.clarity.ms/ Name: MUID
Value: 2923C4002D0362DB087FD5D42C686397
.c.clarity.ms/ Name: ANONCHK
Value: 0
.egain.com/ Name: _clsk
Value: glw8a3|1656679575512|1|1|l.clarity.ms/collect

4 Console Messages

Source Level URL
Text
security error
Message:
Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security error URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210)
Message:
Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').
security error
Message:
Refused to frame 'https://ebrain.egain.com/' because an ancestor violates the following Content Security Policy directive: "frame-ancestors 'self' ebrain.egain.cloud".
security error URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js(Line 210)
Message:
Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('https://ebrain.egain.com') does not match the recipient window's origin ('null').

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
api.kickfire.com
bat.bing.com
c.bing.com
c.clarity.ms
cdn.printfriendly.com
d.adroll.com
diffuser-cdn.app-us1.com
ebrain.egain.com
egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
key-cdn.printfriendly.com
l.clarity.ms
prism.app-us1.com
px.ads.linkedin.com
px4.ads.linkedin.com
region1.google-analytics.com
s.adroll.com
snap.licdn.com
stats.g.doubleclick.net
stats.sa-as.com
trackcmp.net
ws.zoominfo.com
www.clarity.ms
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googleadservices.com
www.googletagmanager.com
www.linkedin.com
13.107.43.14
13.32.121.98
13.82.107.234
142.250.186.34
20.120.65.166
20.234.93.27
2001:4860:4802:34::178
2001:4860:4802:34::36
209.128.119.150
209.128.92.239
2600:9000:2156:9600:6:9280:1080:93a1
2606:4700:4400::ac40:9197
2606:4700::6810:650c
2606:4700::6811:925b
2620:1ec:21::14
2620:1ec:27::cafe:1824
2620:1ec:c11::200
2a00:1450:4001:801::2004
2a00:1450:4001:803::2002
2a00:1450:4001:806::2003
2a00:1450:4001:811::2008
2a00:1450:4001:828::200a
2a00:1450:4001:831::2003
2a00:1450:400c:c08::9b
2a02:26f0:3500:16::215:14a0
2a02:6ea0:c700::17
2a02:6ea0:c700::19
44.225.65.116
52.214.244.224
54.229.231.177
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
00e67a6bb1601297c954a9c6438eb956f4ca87253683fb348d1bda64cee7d1ca
029e0a2e809fd6b5dbe76abe8b7a74936be306c9a8c27c814c4d44aa54623300
03f5d0728dea005ede1d3c1b42c09b72b14b13c1e41f61be8bdc9faec1751c43
0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad
0f2fca0159abe9ce20aae31bafcb331a7278a3fbb7623f68b8a48f7de7c61a04
0fcff9391b8f4560e9bc64c28dcd9101f66de7b93676ea8cc254980567f663db
111ff3fac88d21eec3549741456f1ca87a89fa7c59146599422a4df551fdecd2
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
14f2ec002b176e0dee403cb7dd4ef2274a1353080e1e3e4084678770f4c15b9c
15eb202865d1d835fae2eff61bb922fa91fb4064a1fb850ebadab1f190782648
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
1808e3ff78c5e6f2e55675c08643501926ff43f120b2fe899725060be9faf058
19b1e81ae6ae3edcaa9f31b1ee1396a37c0f1307453b18148632efb7f4136411
19cff5e6f10c0cd3741e8c384ccbec26fe56e56cc28036d542c6fb1baeada4de
23e0d0d35b37df8c5e66aa703ff1aff677a02d0b6b21c4e0f3e94423c436f3aa
23e331e72f2421b73a17ed15b701338d7dfb226f5a008036290f079f054a6189
26110915d0ef08757c198d6df20730c5d16f815250dee50427650b0e5c0dec38
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