www.asktelemarketing.com Open in urlscan Pro
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Submitted URL: https://teamasktelemarketing.com/
Effective URL: https://www.asktelemarketing.com/
Submission: On February 29 via api from US — Scanned from US

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Text Content

Skip to Main Content
Domestic Customer Contact Center | USA
phone_enabled 334-387-2758

 * Home
 * Why ASK?
   * Why ASK?
   * Meet the Team
   * Case Studies
 * Industries
   * Industries
   * Banking & Financial
   * Energy & Utilities
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 * Resources
   * Resources
   * Privacy Policy
 * Careers
 * Blog
 * Contact
 * Office Assist

Your Customer Experience,
Our Southern Hospitality
ASK Delivers the Business-Process Outsourcing You Need
Our Services Case Studies


OMNICHANNEL CALL CENTER IN THE UNITED STATES

--------------------------------------------------------------------------------

Welcome to ASK, where your customer experience is our priority. We provide
customer contact center solutions that allow businesses to reduce costs, achieve
greater efficiency, and deliver a higher quality of communication to customers
and affiliates. Our care-driven methods and industry expertise set us apart.

Your customers expect kind, courteous, personal, and efficient service. In
short, they crave the ideals of Southern hospitality that have guided ASK for
decades. Dedicated agents know your business, including its products, goals, and
processes, in order to provide consistent customer service across channels of
communication. Business-process outsourcing (BPO) with ASK allows you to focus
on what your business does best, while the customer interfacing is handled by
our team of experts.

Our Customer Experience



HOW WE HELP

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Customer Care
We treat our clientele like family, and your customers are our customers.
Sales
We know nothing is more important than new customer acquisitions and happy,
loyal customers.
Delivery/Install
For customer delivery and installation, you need a contact center solution that
optimizes efficiency and enhances logistics management.
Omnichannel
From chat and email to phone and social media, wherever your customers are,
we’re there to provide Southern hospitality.


INDUSTRIES WE SUPPORT

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BANKING & FINANCIAL

When you're dealing with time-sensitive financial matters, our team is here to
help you handle high call volume, customer chat, and email backlogs.


ENERGY & UTILITIES

Our expertise helps you deliver competent and warm customer service as your
company's growth results in increasing customer calls.


PUBLIC SECTOR

Strategize with ASK to create fluid, consistent omnichannel communication that
creates a strong foundation for keeping staff and citizens on track and happy.


MEDICAL DEVICES

When you need to communicate with your customers about life-saving products,
we're here to deliver that information with strategic planning and fast
turnarounds.


TELECOM & BROADBAND

As technologies advance at lightning-fast speeds, set yourself apart with
quality customer experiences delivered by our knowledgeable team.


TRAVEL, HOSPITALITY & CARGO

Let our team's hospitality simplify your customers' movements around the world.
With clarity and strategy, we can help smooth the bumpy roads.


RETAIL & E-COMMERCE

When customers want assistance with product information, our highly specialized
team is here to guide them and expertly answer their questions.

Reach Out to Our Team Today

Let our team's hospitality simplify your customers' movements around the world.
With clarity and strategy, we can help smooth the bumpy roads.

Contact Us


WHY CHOOSE US?

Contact Us


HEAR WHAT CLIENTS LOVE ABOUT OUR SERVICES

> With how quickly we are growing, it's a comfort to know ASK can keep pace. You
> couldn't ask for more from a partner.
> - James Watts

> ASK became an immediate extension of our business. They served as the
> professional face to our customer, not just handling calls, but also
> representing our brand.
> - Michael Edwards

> Ask Telemarketing (Always Open) manages our company phones during non-business
> hours. They do a great job at making sure notices get relayed to management.
> Great Service!
> - Joyce H.




OUR CUSTOMER CONTACT CENTER TEAM

MEET OUR WONDERFUL TEAM AND DISCOVER HOW THE WARMTH AND EXPERTISE OF OUR INBOUND
CALL CENTER WILL IMPROVE YOUR CUSTOMER INTERACTIONS. WE UNDERSTAND THAT THE WAY
YOUR BUSINESS SUPPORTS CUSTOMERS IS FOUNDATIONAL TO RETAINING AND BUILDING YOUR
CUSTOMER BASE, AND OUR CARING STAFF IS HERE TO STRENGTHEN YOUR GROWTH AND MEET
YOUR COMMUNICATIONS NEEDS.

PRESIDENT
Rick Burley

I've been President of ASK for more than 25 years now, and while I really enjoy
the variety of tasks I tackle daily, my real joy comes from interacting with
agents, managers and clients. At ASK, our main tenet is to treat everyone as you
would expect to be treated: callers, co-workers and clients.

DIRECTOR, BUSINESS OPERATIONS
Smith Ann Burley

It is my job to make sure that each employee gets the training they need to grow
within ASK and implement technology to make the customer experience seamless. I
really enjoy taking the how can I help you conversations with our clients and
staff to turn them into solutions that will help take us to the next level.

Business Development
Ray Monasterski, Jr.

An accomplished B2B senior business developer and sales manager with an
acknowledged reputation for building strategic partnerships through consultative
and collaborative team-based approaches. Ray brings deep experience in
developing strategies that exceed stretch goals while delivering exceptional
client service..

Business Development
Forest Burley

During my time at ASK I have been able to help build a new department to help
serve one of our largest clients. After moving into a sales role, I have been
able to leverage my knowledge of how ASK can help our clients. I enjoy working
to help bring in new clients onboard and provide them with a clear path to how
ASK can help their customers.

View the Team Join the Team


OUR CASE STUDIES


SUPPORTING CUSTOMERS THROUGH PPP LOAN PROCESS

A commercial equipment finance provider needed help to support an influx of
customer calls related to Payroll Protection Plan (PPP) loans.

Read More


ASK RESPONDS QUICKLY TO DELIVER PROFESSIONAL SUPPORT TO MEDICAL DEVICE CUSTOMERS

A leading medical device manufacturer was retiring a legacy product model and
needed to help customers understand their options without burdening specialized
in-house support teams.

Read More


COMPETITIVE BROADBAND MARKET REQUIRES TOP-NOTCH CUSTOMER SERVICE

A fiber broadband provider needed to deliver customer service continuity and
quality while keeping pace with rapid growth.

Read More


Contact ASK Today to Discuss Your BPO Needs
Our helpful team will be glad to discuss your customer call service needs and
options.
* Indicates required questions
Name *
First Name
First
Last Name
Last
Email *
Email
Phone # *
Mobile Phone
Enter:



BLOG

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FBA MEMBERSHIP PRESS RELEASE

ASK joins Fiber Broadband Association Montgomery, AL – February 23, 202...

Read More


THE BENEFITS OF OUTSOURCING CUSTOMER SERVICE FOR THE HOSPITALITY INDUSTRY

Many companies outsource various functions of their businesses, often to lower
s...

Read More


HOW CX CAN REVIVE THE TRAVEL AND HOSPITALITY INDUSTRIES

In the post-pandemic world, many people are eager to travel again. They may
want...

Read More


WHY PRESSING 0 BREEDS CUSTOMER LOYALTY

A recent article from NPR, Press 1 for more anger: Americans are fed up with
cus...

Read More


ASK CECU PRESS RELEASE

ASK Joins CECU – CECU+ASK February 23, 2023 Montgomery, AL – A...

Read More


FBA MEMBERSHIP PRESS RELEASE

ASK joins Fiber Broadband Association Montgomery, AL – February 23, 202...

Read More


THE BENEFITS OF OUTSOURCING CUSTOMER SERVICE FOR THE HOSPITALITY INDUSTRY

Many companies outsource various functions of their businesses, often to lower
s...

Read More


HOW CX CAN REVIVE THE TRAVEL AND HOSPITALITY INDUSTRIES

In the post-pandemic world, many people are eager to travel again. They may
want...

Read More


WHY PRESSING 0 BREEDS CUSTOMER LOYALTY

A recent article from NPR, Press 1 for more anger: Americans are fed up with
cus...

Read More


ASK CECU PRESS RELEASE

ASK Joins CECU – CECU+ASK February 23, 2023 Montgomery, AL – A...

Read More


FBA MEMBERSHIP PRESS RELEASE

ASK joins Fiber Broadband Association Montgomery, AL – February 23, 202...

Read More


Ensure your customers receive the best care and resources with Business Process
Outsourcing (BPO) from ASK. Our team provides courteous and efficient service to
your customers with southern hospitality. We’ve been expertly delivering
customer contact solutions for decades, producing measurable results and
stronger customer engagement. Our team partners with you to better understand
your customers and meet the needs of your business. Contact us today to learn
more.

Contact Us
Hours & Links

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Monday - Friday
Open 24 Hours
 * Why ASK?
 * Industries
 * Careers
 * Blog

Our Company

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Office Location
5665 Carmichael Rd
Montgomery, AL 36117

Phone Number
(334) 387-2758
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