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Submitted URL: https://links.mail.clearscore.com.au/z/nqie5wxr2?uid=459a3353-196c-4ee2-8824-cc87a1be0429&txnid=e37bdb62-d1e4-41c7-a859-d16aa9e5b73a&...
Effective URL: https://au.trustpilot.com/review/clearscore.com/au?bsft_aaid=654d64dd-a366-4f73-a638-49059ba7db38&bsft_eid=a0a1e8ed-cffe-4...
Submission: On January 07 via api from CA — Scanned from AU
Effective URL: https://au.trustpilot.com/review/clearscore.com/au?bsft_aaid=654d64dd-a366-4f73-a638-49059ba7db38&bsft_eid=a0a1e8ed-cffe-4...
Submission: On January 07 via api from CA — Scanned from AU
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CategoriesBlogLog inFor businesses For businesses -------------------------------------------------------------------------------- Log inCategoriesBlog 1. 2. Money & Insurance 3. Credit & Debt Services 4. Credit Bureau 5. ClearScore Australia OverviewReviewsAbout CLEARSCORE AUSTRALIA REVIEWS 487 • Average 3.7 VERIFIED COMPANY In the Credit Bureau category clearscore.com/au Visit this website clearscore.com/au Write a review COMPANY ACTIVITYSEE ALL Claimed profile Asks for reviews — positive or negative Pays for extra features Replied to 100% of negative reviews Replies to negative reviews in < 24 hours Profile and reviews have been merged WRITE A REVIEW REVIEWS3.7 487 total 5-star 55% 4-star 11% 3-star 11% 2-star 7% 1-star 16% -------------------------------------------------------------------------------- Filter SORT: Most relevant CU customer 8 reviews AU -------------------------------------------------------------------------------- 4 days ago CLEARSCORE - USER FRIENDLY Its easy to use website/ app and its good to keep an eye on credit score and how it would affect any future credit applications. User friendly and highly recommended Date of experience: 04 January 2024 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 3 days ago Hi there, thank you so much for your feedback! We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore/DriveScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara OUR 2022 TRANSPARENCY REPORT HAS LANDED Take a look WK wayne kerton 4 reviews AU -------------------------------------------------------------------------------- 4 days ago CLEAR SCORE WEBSITE I found clear score website, very easy to use easy to register and keep an eye on my credit report and score. Also good to have to make sure that there is no suspicious activity on my account. I checked clear score at least once a week Date of experience: 03 January 2024 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 4 days ago Hi Wayne, thank you so much for your feedback! We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara JC James Carvignese 3 reviews AU -------------------------------------------------------------------------------- 5 days ago Verified TERRIBLE APP AND SERVICE Terrible service. App always crashes Date of experience: 18 April 2023 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 4 days ago Hi there, Thanks for your review, we appreciate you taking the time to leave us feedback. We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au. Many thanks, Shane CU customer 1 review AU -------------------------------------------------------------------------------- 25 Apr 2023 Verified CLEARSCORE IS EASY TO SET UP AND USE Clearscore is easy to set up and use. I have managed to improve my credit score faster with the information and tips provided. The user-friendly site and app makes up for the advertising loan emails that comes along with it. The security score has also saved me, by letting me know that my passwords have been leaked via cyber attacks so I can change them before anything bad happens. Date of experience: 21 April 2023 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 25 Apr 2023 Hi there, Thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Zara David Paul 2 reviews AU -------------------------------------------------------------------------------- 30 Apr 2023 Verified EASY FINANCIAL MONITORING FOR PEACE OF MIND They help me keep track of what is happening in my financial life, and can recommend better deals for loans and cards. Their "Protect" report also offers insights into things like leaked passwords against your email, allowing you to update them (if you had not yet done so). Date of experience: 23 April 2023 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 1 May 2023 Hi David, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara Axel lederthoug 1 review AU -------------------------------------------------------------------------------- 30 July 2023 FAST, EASY CREDIT SCORE CHECKER. WORTH IT A+ Easy to use and great to keep reminding me to stay on top of payments! Does not affect your credit score. Applying for credit will so, good not to make rash decisions when it comes to your money and financial future! Date of experience: 30 July 2023 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 30 July 2023 Hi Axel, Thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Shane LV Lauren Vadala 1 review AU -------------------------------------------------------------------------------- 28 Apr 2023 Verified I’VE PROGRESSED BY 180 IN 12 MONTHS KEEPING TRACK Every month I check my credit score progress and every month I’m accurately impressed. Easy to use. Using Credit Score has helped me improve my CS with other Credit Reporting Agencies that had out dated or expired info about me. Date of experience: 25 April 2023 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 29 Apr 2023 Hi Lauren, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara GS Guilherme Silva 2 reviews AU -------------------------------------------------------------------------------- 27 Apr 2023 Verified GREAT EXPERIENCE Very easy set up and soooo good to be able to check how we are doing in comparison with state and nationally. Specially for us that are trying to keep up with all bills during this crise times and keep a good score to be able to buy “one day” out house. Date of experience: 24 April 2023 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 27 Apr 2023 Hi Guilherme, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara CU customer 2 reviews AU -------------------------------------------------------------------------------- 6 May 2023 Verified GOOD BUT SOME CONFUSING INFORMATION Overall very easy to use and provides good basic information. However a number of my bank accounts and credit cards are not listed. Also latest report indicated two residential addresses that do not relate to me but belong to my son who has the same middle name. Date of experience: 03 May 2023 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 6 May 2023 Hi there, Thanks for your review, we appreciate you taking the time to leave us feedback. We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au) Many thanks, Sara MP Mel P 9 reviews AU -------------------------------------------------------------------------------- 28 Apr 2023 Verified CLEARSCORE FREE CREDIT SERVICE Clearscore is a free service, so you can keep up to date with your credit rating and any changes affecting this. You can see what businesses will see, if you are looking to borrow money for a loan etc. I receive a monthly report by email and I don’t get spammed in between. This really is a great service and I have recommended it to family and friends. Date of experience: 25 April 2023 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 28 Apr 2023 Hi Mel, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara See Trustpilot reviews directly in your Google searches Get Chrome Extension GP Gagan Preet 3 reviews AU -------------------------------------------------------------------------------- 23 May 2023 Verified BEST APP FOR TRACKING CREDIT SCORE Easy to use app. The clarity that it has given me on my credit score, its history and the impact of various financial enquiries/ transactions on my score, is priceless. There is no other app or score agency like ClearScore. Date of experience: 20 May 2023 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 24 May 2023 Hi Gagan, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara CL claire 3 reviews AU -------------------------------------------------------------------------------- 15 Sept 2023 FANTASTIC SERVICE A fantastic, non invasive way to find out how you are tracking financially. Gives you the opportunity to get to your absolute best before you put yourself out there. Date of experience: 15 September 2023 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 15 Sept 2023 Hi Claire, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Sara KI Kirk 2 reviews AU -------------------------------------------------------------------------------- 23 Apr 2023 Verified EASY TO USE GOOD SERVICE. You have a good service but it could be a little better by giving more direction and understanding as to what makes the scores improve and how to achieve this including time frames. What benefits are achieved with a good score? Date of experience: 20 April 2023 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 24 Apr 2023 Hi Kirk, Thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users. Many thanks, Zara AN Andre 1 review AU -------------------------------------------------------------------------------- 2 May 2023 Verified I LOVE THAT I CAN SEE MY CREDIT SCORE… I love that I can see my credit score easily through the app. I can see changes as they happen each month, and I am confident that any unauthorised credit will be highlighted to me. It also lets me check that I have the best loan interest rates. Date of experience: 25 April 2023 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 2 May 2023 Hi Andre, thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Zara PJ Peter J Gemmell 1 review AU -------------------------------------------------------------------------------- 21 May 2023 Verified INCOMPETENCE Clear Score are simply a reporting process each month. While the main agency supplying the data for the report is Experian, who are bloody hopeless. Several times I have raised my concerns, with their lack of enquiry and little response. Last example - mid April and still no word back at mid May. Lost 120 points in one month and did nothing incorrectly. What a Joke! Date of experience: 17 May 2023 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 21 May 2023 Hi Peter, Thanks for your review, we appreciate you taking the time to leave us feedback. We'd love to sort this out for you. Could you please email us at complaints@clearscore.com.au? Many thanks, Zara CU customer 1 review AU -------------------------------------------------------------------------------- 29 Apr 2023 Verified I TRIED SEVERAL TIMES TO UNSUBSCRIBE I tried several times to unsubscribe, unsuccessfully. I don't like anything about ClearScore and will never advocate for it. I will actively advise friends and family to NOT use it. One of it's main problems for me is that although my husband and I have the same assets and liabilities, Clearscore gives me a much lower score because some utilities are in his name only! I wouldn't have given one star but there is no way i can rate it zero! Date of experience: 26 April 2023 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 29 Apr 2023 Hi there, Thanks for your review, we appreciate you taking the time to leave us feedback. We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au) Many thanks, Sara VI Vincent 1 review AU -------------------------------------------------------------------------------- 1 May 2023 Verified TELL THE TRUTH I shall be totally honest as I wish Clear Score will be. Your is not interested in assisting people. You are simply an organisation wishing to make money. Your claims of lender wanting to assist with loans is false as your Credit Scores are exaggerated. Date of experience: 28 April 2023 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 1 May 2023 Hi Vincent, Thanks for your review, we appreciate you taking the time to leave us feedback. We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au (mailto:complaints@clearscore.com.au) Many thanks, Sara Brendan 2 reviews NZ -------------------------------------------------------------------------------- 16 Aug 2023 RUBBISH Rubbish. Hasn’t updated for two months and consistently says 1 day until report updates. Ran a report from the credit bureau and their data was vastly different to what this app reported. Date of experience: 16 August 2023 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 16 Aug 2023 Hi Brendan, Thanks for your review, we appreciate you taking the time to leave us feedback. We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au. Many thanks, Sara Allan Pilgrim 4 reviews AU -------------------------------------------------------------------------------- 30 Apr 2023 Verified I HAVE NEVER HAD A DEFAULT I have NEVER had a default, during my divorce my ex negotiated with ANZ not to pay two payments on HER house, yes my name was still on the mortgage at that point. I have written to you with the details but you refused to remove the 2 defaults off mine. Not impressed 😕 Date of experience: 26 April 2023 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 30 Apr 2023 Hi Allan, Thanks for your review, we appreciate you taking the time to leave us feedback. We understand your frustration and would love to sort this out for you. Could you please email us at complaints@clearscore.com.au? Many thanks, Shane PM peter marciano 4 reviews AU -------------------------------------------------------------------------------- 27 Apr 2023 Verified IT’S JUST GREAT TO GO INTO THE APP AND… It’s just great to go into the App and check your credit score and also check the offers from ClearScore with out impacting your credit score very happy very happy with ClearScore👍👍 Date of experience: 21 April 2023 -------------------------------------------------------------------------------- UsefulShare Reply from ClearScore Australia 27 Apr 2023 Hi Peter, Thank you so much for your feedback. We really appreciate you taking the time to leave such lovely comments - they’re always very much appreciated by the team. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Zara Previous123425Next page COMPANY ACTIVITYSEE ALL Claimed profile Asks for reviews — positive or negative Pays for extra features Replied to 100% of negative reviews Replies to negative reviews in < 24 hours Profile and reviews have been merged OUR 2022 TRANSPARENCY REPORT HAS LANDED Take a look ABOUT CLEARSCORE AUSTRALIA Information written by the company Join 15 million people using ClearScore. Get your credit score and credit report, for free, forever -------------------------------------------------------------------------------- CONTACT * * 2000 * Sydney * Australia -------------------------------------------------------------------------------- CATEGORIES * ClearScore Australia is 15 out of 15 best companies in the category Alternative Financial Service on Trustpilot * ClearScore Australia is 1 out of 1 best companies in the category Credit Bureau on Trustpilot * ClearScore Australia is 30 out of 30 best companies in the category Non-Bank Financial Service on Trustpilot * ClearScore Australia is 7 out of 7 best companies in the category Price Comparison Site on Trustpilot THE TRUSTPILOT EXPERIENCE WE'RE OPEN TO ALL Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. WE CHAMPION VERIFIED REVIEWS Companies can ask for reviews via automatic invitations. 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