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Submitted URL: https://support.ninjakiwi.com/
Effective URL: https://support.ninjakiwi.com/hc/en-us
Submission: On September 02 via automatic, source certstream-suspicious

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Support

BLOONS TD 6

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Why am I seeing the "Something is blocking access to our game services" error?
The game tells me to update but there's no update available. Why am I seeing
"Game Types Not Compatible" error when attempting to create/join co-op matches?
How to display Bloons TD 6 for wide screen devices. New content download stuck
at 30%, 33%, 66% etc. What are the minimum device requirements for BTD 6?

BLOONS TD BATTLES

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Stickers for iMessage (iOS 10+ only) How do I record my games? (iOS) How to sync
your data from mobile to Steam! I'm experiencing frequent lag/disconnections. I
see bloons leaking, but my opponent isn't losing lives! I want to change my
username.

BLOONS MONKEY CITY

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How do I create a support ticket in-game? I keep seeing "Downloading Latest
Content" when I launch the game. Can I play the game offline?

BLOONS TD 5

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Why am I seeing a license error when I try to play the game? (Android) I
purchased this game before, but I'm being asked to pay again.

SAS: ZOMBIE ASSAULT 4

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I want to change my username.

GENERAL HELP

GENERAL

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Having trouble logging in to the website? I need to change the Facebook profile
linked to my account. How do I sign out of an account? I need to change my email
address. Can I log in with my ninjakiwi.com account? Unable to login with an
email address.

WEBSITE HELP

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I'm getting error code 3006 when I try to register I purchased BTD5 Deluxe in
the past, how do I get my Steam key?

PRESS, MARKETING & YOUTUBE

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I'm a content creator, where can I find a press kit for your game? YouTubers &
Streamers Contact

MERCHANDISE

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When will I get my order? Where will my order ship from? Will I be charged
customs for my order? My order should be here by now, but I still don't have it.
What should I do?

DATA PRIVACY AND PROTECTION

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Promoted Article Privacy Choices Overview What is Service Data and PII? Who owns
and controls Service Data? How does Ninja Kiwi use Service Data? Who are Ninja
Kiwi's sub-processors?
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