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 * Product
    * Ecosystem
       * Guest App
         
         The communication channel for today's guests
      
       * CMS
         
         Manage all content and requests in one place
      
       * Staff App
         
         Handle guests' requests from anywhere
   
    * Main Features
       * Directory
         
         Provide detailed information about your hotel
      
       * Booking System
         
         Make any service you want bookable
      
       * Mobile Ordering
         
         Easy ordering for the guest with no waits
      
       * Task Manager
         
         Centralize all your guests' requests
      
       * Restaurants
         
         Bring greater efficiency to your restaurants
      
       * Concierge Chat
         
         Real-time communication with your guests
      
       * Instant Feedback
         
         Get more feedback at the moments that matter
      
       * Analytics & Insights
         
         Make better data-driven decisions
   
    * More Features
       * Destination Guide
       * Upselling
       * Kids Club
       * Mobile Room Key
       * Hotel Maps

 * Solutions
    * By Hotel Type
       * Resorts
         
         Streamline operations and boost revenue
      
       * City Center
         
         Enhance access to your hotel services
      
       * Boutiques
         
         Deliver a personalized and immediate attention
   
    * By Hotel Area
       * F&B
         
         Manage your F&B outlets efficiently
      
       * Sports & Animation
         
         Engage guests in your hotel's activities
      
       * Spa & Wellness
         
         Improve your Spa & Wellness management
      
       * Front Desk
         
         Optimize your front desk’s operations
      
       * Quality
         
         Improve the quality of all your services
   
    * How it works
      
       * Discover how STAY can help elevate your hotel's guest experience
         
         Watch video

 * Customer Stories
 * Pricing
 * Resources
    * Why STAY
       * Customer Stories
         
         Read real success stories from top hoteliers
      
       * Integrations
         
         See our connections to the top tools
      
       * Product Updates
         
         Take a look at the latest product updates
   
    * Learn & Entertain
       * All resources
         
         Access to our Guest Experience HUB
      
       * Blog
         
         Articles to improve your hotel's results
      
       * Best Practices Guides
         
         Maximize STAY's use with our comprehensive guides
      
       * Help Center
         
         Easy-to-follow guides on how to use STAY
   
    * Latest from our blog
       * What is a Guest Experience OS?
       * How to increase your hotel's feedback quantity and quality
       * How to improve your hotel's online reputation: tips and strategies

 * Product
    * Ecosystem
       * Guest App
         
         The communication channel for today's guests
      
       * CMS
         
         Manage all content and requests in one place
      
       * Staff App
         
         Handle guests' requests from anywhere
   
    * Main Features
       * Directory
         
         Provide detailed information about your hotel
      
       * Booking System
         
         Make any service you want bookable
      
       * Mobile Ordering
         
         Easy ordering for the guest with no waits
      
       * Task Manager
         
         Centralize all your guests' requests
      
       * Restaurants
         
         Bring greater efficiency to your restaurants
      
       * Concierge Chat
         
         Real-time communication with your guests
      
       * Instant Feedback
         
         Get more feedback at the moments that matter
      
       * Analytics & Insights
         
         Make better data-driven decisions
   
    * More Features
       * Destination Guide
       * Upselling
       * Kids Club
       * Mobile Room Key
       * Hotel Maps

 * Solutions
    * By Hotel Type
       * Resorts
         
         Streamline operations and boost revenue
      
       * City Center
         
         Enhance access to your hotel services
      
       * Boutiques
         
         Deliver a personalized and immediate attention
   
    * By Hotel Area
       * F&B
         
         Manage your F&B outlets efficiently
      
       * Sports & Animation
         
         Engage guests in your hotel's activities
      
       * Spa & Wellness
         
         Improve your Spa & Wellness management
      
       * Front Desk
         
         Optimize your front desk’s operations
      
       * Quality
         
         Improve the quality of all your services
   
    * How it works
      
       * Discover how STAY can help elevate your hotel's guest experience
         
         Watch video

 * Customer Stories
 * Pricing
 * Resources
    * Why STAY
       * Customer Stories
         
         Read real success stories from top hoteliers
      
       * Integrations
         
         See our connections to the top tools
      
       * Product Updates
         
         Take a look at the latest product updates
   
    * Learn & Entertain
       * All resources
         
         Access to our Guest Experience HUB
      
       * Blog
         
         Articles to improve your hotel's results
      
       * Best Practices Guides
         
         Maximize STAY's use with our comprehensive guides
      
       * Help Center
         
         Easy-to-follow guides on how to use STAY
   
    * Latest from our blog
       * What is a Guest Experience OS?
       * How to increase your hotel's feedback quantity and quality
       * How to improve your hotel's online reputation: tips and strategies

Contact Sales

 * English
 * Español

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THE GUEST EXPERIENCE OS FOR TOP HOTEL CHAINS

The complete Guest Experience Platform designed to offer guests access to all
your hotel services from their smartphones.

Book a demo

Everything your guests need during their stay

Everything you need to manage your hotels





Trusted by +1,100 hotels around the world

Hotel chains



INDIVIDUAL HOTELS FROM


See customer stories
MAKE ALL YOUR SERVICES ALWAYS ACCESSIBLE

Bookings
F&B Ordering
Requests


RESTAURANTS

Your guests will be able to book a table at the restaurant of their preference
using their phones.


SPA & WELLNESS

Spa access and treatments can be easily booked and managed.


TOURS & ACTIVITIES

Make it easy for guests to book guided tours, day trips, or yoga lessons.


PREMIUM SERVICES

Let guests book a transfer or a late checkout service from their phones.


DIGITAL MENUS

Interactive and easily accessible menus for your restaurants.


CUSTOMIZED ORDERS

Guests can add specific details to their requests if needed.


ROOM SERVICE

Guests can order food and drinks using their phones from the comfort of their
rooms.


QR ORDERING

Allow your customers to order food and drinks from a sun lounger at the pool or
a Balinese bed on the beach.


AMENITIES

Guests can request extra room amenities anytime, from a toothbrush to a pillow
or a hairdryer.


ISSUES

In the event of a malfunctioning facility within the room, guests can report it
through the app.


HOUSEKEEPING

Extra cleaning or change of linen can be easily requested from the app.


CONCIERGE CHAT

Provide a more personalized service by adding a new communication channel.



STREAMLINE YOUR STAFF OPERATIONS


BRING EFFICIENCY TO YOUR RESTAURANTS

Optimize your dining facilities and have full control over the bookings and
ordering.

More about Restaurants System

KEEP REQUESTS UNDER CONTROL

Receive your guests' requests immediately and manage them more efficiently.

More about Task Manager

UPDATE YOUR SERVICES IN REAL TIME

Load and update information about everything in your hotel in real time.

More about Hotel Directory



GET IMMEDIATE FEEDBACK WHEN IT MATTERS MOST

Transform a bad experience into a great one by getting real-time quantitative
and qualitative feedback about each of your services.

More about Instant Feedback

IMPROVE YOUR RESULTS WITH DATA-DRIVEN DECISIONS

Track what's happening in your hotel in real time, so you'll make better
decisions, provide better services, and obtain better results.

More about Analytics & Insights

CUSTOMIZE YOUR APP WITH LIMITLESS OPTIONS

With a user-friendly drag-and-drop system offering limitless options for section
distribution, widget colors, shapes, and more, create a guest app that
effortlessly reflects your brand identity.


SEAMLESS INTEGRATION WITH YOUR MANAGEMENT SYSTEMS

If you are already using other systems for your hotel’s daily operations, that’s
okay. STAY can integrate with them to offer you even more features.

See all Integrations

MAKE THE MOST OF YOUR GUEST’S EXPERIENCE

We're revolutionizing hotels!
SET UP YOUR APP WITHIN MINUTES

Get a fully-functional app in just a few minutes. No coding or development is
required.

BRANDED LOOK & FEEL

Your hotel's brand identity, logo, and colors are what guests see while using
our technology. STAY isn't visible to them.

EASY TO USE FOR EVERYONE

Our design is intuitive to provide a user-friendly experience to your staff and
guests. They will quickly get familiar with it.

MULTILINGUAL

Having all the hotel info available in their language, your guests won't find
any barriers when interacting with your staff.

WEB APP, NATIVE APP OR EMBEDDED APP

You decide how your guests access the app: by scanning QR Codes, downloading iOS
or Android apps, or even through your corporate app.

EXPERT SUPPORT

Our Customer Success team will provide constant guidance and support to help you
achieve your hotel goals.


WHAT OUR CUSTOMERS SAY

"Thanks to STAY we are more efficient while maintaining a high-quality service
for our guests; it’s something key for them. And for us too."

IGNACIO LENDINES

General Manager at NH Madrid Nacional
View story

"STAY helps us answer guests’ requests more efficiently, which in turn allows us
to focus more on upselling. The tool also provides data for each hotel and for
the whole chain, which is really relevant when making decisions about our
operations and processes."

GEORGE STRAUCH

Corporate Front Office Manager at RIU
View story

"This guest experience system pays for itself. We've seen a significant increase
in revenue since we implemented it: 90% of our guests regularly use it."

YUDY MORA

Product Owner Manager at Hyatt Inclusive Collection
View story

"With STAY, we can make real-time decisions. We can create tailor-made
promotions and we are able to deliver food to our guests in a more convenient
and faster way."

ÁLVARO MONTALVO

Ancillaries & Innovation Project Manager at Barceló Hoteles
View story

"STAY has helped us with pretty much everything. There are no lines at our front
desk, the room service department has no calls waiting anymore, and guests can
request anything from anywhere."

ALMUDENA MOSTEIRO MUÑOZ

Assistant Manager at Hard Rock Hotel Ibiza

"STAY very easy to use for our staff. And I feel our guests' satisfaction every
time they use all the digitital services. This is because they see how
innovative we are"

DEYANIRA MARTÍNEZ

Resident Manager, Barcelo Hotel Group
‹›



MAKE YOUR HOTEL'S GUEST EXPERIENCE AWESOME

Trusted by +1,100 hotels around the world

Book a demo
Get a quote

 * WHY STAY
   
   * Pricing
   * Customer Stories
   * Product Updates
   * Integrations

 * STAY ECOSYSTEM
   
   * Guest App
   * CMS
   * Staff App
   * Web App
   * Corporate App
   * Embedded App

 * FEATURES
   
   * Hotel Directory
   * Booking System
   * Mobile Ordering
   * Task Manager
   * Restaurants PRO
   * Concierge Chat
   * Instant Feedback
   * Analytics & Insights
   * Hotel Map
   * Destination Guide
   * Mobile Room Key
   * Upselling
   * Kids Club

 * SOLUTIONS
   
   * Resorts
   * City Center
   * Boutiques
   * F&B
   * Sports & Animations
   * Spa & Wellness
   * Front Desk
   * Quality

 * RESOURCES
   
   * Blog
   * Podcast (Spanish)
   * Help Center

 * COMPANY
   
   * About Us
   * Press Room
   * Contact Us

 * LEGAL
   
   * Legal Notice
   * Cookies Policy
   * Privacy Policy

 * English
 * Español

English

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