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EXPLORE SKILLS
 * TOP 10 SKILLS
 * A/R Frauds and Laws
 * Financial Statement Analysis
 * Collection Call Negotiations
 * KPIs and Reporting
 * Credit Policy
 * Portfolio Analysis
 * Big-Box Deductions
 * Credit Scoring
 * Cash Reconciliation

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   Guides Brush up on the essentials skills
   
   GuidesFinancial Statement Analysis Assessing Creditworthiness Credit Policy
   Portfolio Analysis Credit and Collection Laws Collection Call Negotiations
   Cash Reconcilliation Big-box Deductions KPIs and Reporting UCC, Liens, and
   Factoring Cash Forecasting ERP Training
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   Autonomous FinanceCredit EIPP Cash App Deductions Collections Cash Management
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   Customer stories
   
   Bill Lehmann,
   Director, Credit, Hewlett Packard Enterprise
   
   I was really impressed with what I saw of Highako at Radiance. I plan on
   introducing highako.com to our 300 member team as a part of our training
   curriculum.

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   Tailor Your Learning Plan Filter courses based on your role
   
   Tailor Your Learning PlanCredit Analyst Collections Analyst Credit Manager
   A/R Manager Deductions Manager Treasury Director of Credit
   Skills Master essentials skills
   
   Skills Financial Statement Analysis Assessing Creditworthiness Credit Policy
   Portfolio Analysis Credit and Collection Laws Collection Call Negotiations
   Cash Reconcilliation Big-box Deductions KPIs and Reporting UCC, Liens, and
   Factoring Cash Forecasting Hiring and Training Staff
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   Your ERP CornerSAP Credit Oracle Credit Netsuite Credit and Collections
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   Disha Sawlani,
   Credit Risk Specialist, Acer Europe SA
   
   Highako University is doing a great job of curating courses that address the
   needs of all credit professionals regardless of job responsibility - they
   even deliver ERP specific content. They are setting the standard for
   collections and A/R related training. The content of their courses is vast
   and is delivered by well-established experts in the field.

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Credit Analyst(47) Credit Manager(62) Deductions Manager(18) Collections
Analyst(45)


LEARNINGPLAN

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Financial Statement Analysis(6) Portfolio Analysis(11) Credit Scoring(36) Credit
Application(8) Credit Policy(18) Collection Call Negotiations(16) Collection
Emails and Letters(11) A/R Frauds and Laws(12) Deductions 101(3) Collections
Prioritization(25) KPIs and Reporting(15) Deductions Resolution(8) A/R
Financing(3) Cash Reconciliation(18)
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Grow Your Career in
Accounts Receivable
Treasury

Our Certifications give you recognition, and real-world skills to fast forward
your career in Order-to-Cash & Treasury. Join 25,000+ professionals who
accelerated to leadership roles with Highako.

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Professionals across 3000+ companies use Highako to grow






FIND YOUR PERFECT PROGRAM

 * Credit
 * Collections
 * Deductions
 * Cash Application
 * Treasury

Certification

UCC FILINGS & LIENS CERTIFIED

Beginner
5 lessons
180 mins

This online certification program aims to give credit professionals of all
levels the tools they need to safeguard their outstanding debt through UCC
filings and secured transactions.

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Certification

FINANCIAL STATEMENT ANALYSIS CERTIFIED

Beginner
5 lessons
180 mins

This online certification program is designed to offer credit professionals an
in-depth understanding of the different tools and approaches for interpreting
financial ratios and financial statements to determine your customer's
creditworthiness.

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Short Course

DECODING TRADE CREDIT INSURANCE: RISKS, CONCERNS AND SELECTING THE RIGHT PLAN

Beginner
5 lessons
60 mins

This course will help you evaluate credit insurance plans that suit your
company’s needs to mitigate risks, reduce bad debt write-offs and lower your
past dues.

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Short Course

A-Z OF BUSINESS CREDIT APPLICATION TRAINING FOR CREDIT ANALYST

Beginner
5 lessons
60 mins

Watch this training course to help credit analysts customize business credit
applications to reflect the credit processes

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Short Course

CREDIT AND DEBT COLLECTION LAWS FOR A/R

Beginner
5 lessons
60 mins

Online 70 minutes crash course on conventional credit and collection laws
including FDCPA, FCRA, ECOA, and Antitrust.

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Short Course

BUSINESS CREDIT REPORT ANALYSIS AND EVALUATION TUTORIAL

Beginner
5 lessons
60 mins

Watch this online training course on Trade Credit Report Analysis to help
creditors take day-to-day credit decisions.

Start Now
Short Course

GUIDE TO CREDIT DERIVATIVES FOR CREDIT MANAGERS

Beginner
5 lessons
60 mins

This course will give you a brief idea of what a credit default swap is and how
it can be used. You will also learn about the concerns related to credit default
swaps.

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Short Course

HOW TO DO CREDIT RISK ASSESSMENT FOR SMALL AND MEDIUM BUSINESSES

Intermediate
5 lessons
60 mins

This course toolkit will help you get an idea as a beginner on how to do a
credit risk assessment for small and medium businesses in this economic
downturn. You have 2-course modules, 2-blogs, 2-downloadable assets, and a quiz
you should attempt to obtain a certificate.

Start Now
Minidegree

CREDIT MANAGEMENT MINI DEGREE

Beginner
5 lessons
300 mins

Master your credit analysis skills with this foundational certificate which is
100% self-paced & will enable you to make informed lending decisions, manage
credit risk effectively, & accelerate the credit underwriting process.

Start Now
Certification

CREDIT PORTFOLIO MANAGEMENT CERTIFIED

Intermediate
5 lessons
120 mins

This online certification program is designed to offer credit professionals the
skills to manage their portfolio effectively

Start Now
Certification

B2B FRAUDS IN A/R AND CYBERSECURITY CERTIFIED

Intermediate
5 lessons
120 mins

This online certification program is designed to equip A/R professionals at all
levels with the skills to prevent B2B frauds and cybercrimes.

Start Now
Certification

INDUSTRY CREDIT REPORTS ASSESSMENT CERTIFIED

Intermediate
5 lessons
300 mins

This online certification program is designed to equip credit professionals at
all levels with the skills to do credit risk assessment, process credit
applications & analyze credit reports accurately

Start Now
VIEW ALL COURSES
Certification

CREDIT AND COLLECTIONS LAWS CERTIFIED

Beginner
5 lessons
300 mins

This online certification program is designed to equip credit professionals at
all levels with business-critical skills across FDCPA, ECOA, Antitrust Laws, and
Bankruptcy Preference Claims.

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Short Course

EFFECTIVE CREDIT AND COLLECTION STRATEGIES DURING RECESSION

Advanced
5 lessons
60 mins

This course gives you effective credit and collection strategies that can be
used by credit managers during an economic downturn.

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Short Course

UNDERSTANDING THE CREDIT AND COLLECTIONS KPIS

Beginner
5 lessons
60 mins

Improve your team's productivity and process efficiency by understanding and
tracking company metrics like DSO and CEI. This course helps to understand all
your collection kpi's and credit metrics also.

Start Now
Short Course

EVALUATING THIRD-PARTY COLLECTION AGENCY FOR DELINQUENT ACCOUNTS

Intermediate
5 lessons
60 mins

This online course will help you understand delinquent accounts and get insights
on various third-party collection agencies and how you can leverage it to your
best advantage.

Start Now
Short Course

EFFECTIVE COLLECTION CALL NEGOTIATION TECHNIQUES

Beginner
5 lessons
60 mins

Watch this tutorial to understand the pros and cons of different collector's
behaviors, negotiations styles and approaches.

Start Now
Short Course

COLLECTIONS NEGOTIATION PREPARATION FOR HIGH RISK CUSTOMERS

Intermediate
5 lessons
60 mins

This course toolkit will help you proactively prepare for collection call
negotiations while anticipating your customers' behavior.

Start Now
Certification

DEBT COLLECTIONS CALLING CERTIFIED

Intermediate
5 lessons
180 mins

This online certification program is designed to help you gain the skills to
handle deceptive customers and manage your behavior strategically during
collections call negotiations.

Start Now
Minidegree

COLLECTIONS MINI DEGREE

Beginner
5 lessons
300 mins

Advance your debt collection skills with this mini degree designed to help you
prepare for the right collection strategy and maximize your debt recovery.

Start Now
Certification

COLLECTIONS CALL NEGOTIATIONS CERTIFIED

Beginner
5 lessons
300 mins

This online certification program is designed to equip collectors at all levels
with the skills to leverage negotiation skills in collection calls & gain a
“win-win” approach to collections call negotiations that will leave both parties
feeling like winners.

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Certification

UNDERSTANDING COLLECTIONS KPIS: CERTIFIED

Advanced
5 lessons
180 mins

This online certification program is designed to equip credit & collections
professionals at all levels with the skills to measure collections performance,
pick the right performance metrics and the different ways of calculating DSO.

Start Now
Short Course

ABC'S OF TRADE DEDUCTIONS AND SETTLEMENT METHODS

Beginner
5 lessons
60 mins

Understand the three common methods for trade deduction settlements in this free
course. Along with that, Kim Ericson covers performance based allowances.

Start Now
Short Course

BIG BOX RETAILER DEDUCTIONS: BENCHMARKING SURVEY & BEST PRACTICES

Advanced
5 lessons
60 mins

Plug your bottom-line leaks and improve your deductions management process

Start Now
Short Course

DEDUCTIONS MANAGEMENT MATURITY MODEL: HOW TO OPTIMIZE YOUR PROCESS

Intermediate
5 lessons
60 mins

Understand deductions resolution methods, timely review and follow up,
cross-functional team setup.

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Short Course

BUILDING A DEDUCTIONS DASHBOARD FOR SENIOR MANAGEMENT

Advanced
5 lessons
60 mins

This course helps you learn how to create an effective deductions dashboard with
real-time examples for the senior stakeholders.

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Short Course

CREATING EXCEL DEDUCTIONS DASHBOARD FOR SENIOR MANAGEMENT

Advanced
5 lessons
60 mins

Join this live workshop with Jessica Butler, founder of Attain Consulting Group
to learn how you can use Excel to build your deduction dashboard!

Start Now
Short Course

MITIGATING THE CHALLENGES OF TRADE DEDUCTIONS

Advanced
5 lessons
60 mins

Deduction Panel Discussion for CPG finance professionals to help them with 2021
latest trends in payment deductions, optimizing the supply chain, remote
management of deductions workforce

Start Now
Short Course

RESOLVING TRADE DEDUCTIONS FOR BIG BOX RETAILERS

Beginner
5 lessons
60 mins

Watch this course with Kim Erickson, Owner, Principal Optimize Consulting to
learn how to resolve trade deductions faster and more accurately.

Start Now
Short Course

CASH APPLICATION KPIS AND REPORTING

Intermediate
5 lessons
20 mins

Learn how to monitor cash application KPIs and Know everything about cash
application process, its implementation to achieve your business goals

Start Now
Short Course

CASH APPLICATION LOCKBOX REMITTANCE 101

Beginner
5 lessons
60 mins

Watch this tutorial and understand the basic components of lockbox remittance
processing in a cash application.

Start Now
Short Course

COMPLETE GUIDE TO DIFFERENT PAYMENT OPTIONS IN CASH APPLICATION

Intermediate
5 lessons
60 mins

Leverage this A/R manager’s guide and learn how to deal with processing
variables to improve your existing cash application process.

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Short Course

HOW TO HANDLE NO REMITTANCE ADVICE IN CASH APPLICATION

Intermediate
5 lessons
60 mins

Watch this course on remittance advice and simplify the record-keeping process
of specific invoices for A/R analysts now!

Start Now
Short Course

HOW TO HANDLE UNIDENTIFIED REMITTANCES IN CASH APPLICATION

Intermediate
5 lessons
60 mins

This course on unidentified remittances will help A/R analysts to build a
well-defined process where they will be able to identify and standardize the
source of remittance.

Start Now
Short Course

HOW TO HANDLE CONSOLIDATED REMITTANCE IN CASH APPLICATION

Intermediate
5 lessons
60 mins

Struggling with cash posting for consolidated remittances? Watch this tutorial
and learn how to streamline your consolidated remittance details accurately and
create a straight-through cash posting process now!

Start Now
Short Course

HANDLING REMITTANCE ADVICE SHORT BY THE AMOUNT OF TAX DUE

Intermediate
5 lessons
60 mins

This course on remittance processing in cash application will help you to manage
remittance advice which are short by the amount of tax

Start Now
Short Course

HANDLING INCORRECT REMITTANCE INFORMATION IN CASH APPLICATION

Intermediate
5 lessons
60 mins

Watch this tutorial and learn how to handle incorrect data in remittance
processing and minimize the risk of unclaimed funds.

Start Now
Minidegree

CASH APPLICATION MINI DEGREE

Beginner
5 lessons
300 mins

Streamline your cash posting process with this foundational certificate and
learn about different payment options, how to resolve 15+ exception scenarios in
remittance processing, and the latest technology in cash application automation.

Start Now
Short Course

SELECTING THE RIGHT CASH FORECASTING MODEL FOR YOUR BUSINESS

Intermediate
5 lessons
60 mins

Watch this A/R Manager's tutorial and understand how to evaluate your cash
reconciliation and cash forecasting strategies to improve visibility and
transparency.

Start Now
Short Course

MANAGING THE MODERN TREASURY - EVERYTHING YOU NEED TO KNOW

Intermediate
5 lessons
60 mins

Watch this full tutorial to learn the financial and operational risk mitigating
measures and become a treasury expert.

Start Now
Short Course

MEASURING TREASURY'S SUCCESS IN A POST COVID WORLD

Beginner
5 lessons
60 mins

Watch this expert-led course to delve into 10 key metrics to turn your
organization into a strategic unit today

Start Now
Short Course

UNDERSTANDING THE MODERN TREASURY POLICIES

Beginner
5 lessons
60 mins

Watch this course to understand the definition and functions of various treasury
policies for better management of surplus cash.

Start Now
Short Course

UNDERSTANDING TREASURY FLOWS AND PROCEDURES

Intermediate
5 lessons
60 mins

Watch this full tutorial to understand everything about Treasury flows and
procedures to become a Treasury expert

Start Now
Short Course

TREASURY STAFFING AND ORGANIZATIONAL STRUCTURE

Advanced
5 lessons
60 mins

Watch this full tutorial to understand everything about Treasury Staffing and
the Organizational Structure of a Modern Treasury

Start Now
Short Course

HOW TO CONFIGURE PURPOSE-BUILT TREASURY TECHNOLOGY

Beginner
5 lessons
60 mins

Watch this full tutorial to understand the importance and need of having a
purpose-built treasury technology.

Start Now
Short Course

HOW TO MEASURE TREASURY'S SUCCESS

Intermediate
5 lessons
60 mins

This course will help you understand how to measure the success of the treasury
department and how it benefits the other departments.

Start Now
Certification

CASH FORECASTING CERTIFIED

Advanced
5 lessons
240 mins

This online certification program is designed to equip credit professionals at
all levels with the skills to accurately forecast cash positions, prevent cash
shortages & make informed credit decisions to maximize returns.

Start Now



GAIN INDUSTRY-RECOGNIZED CERTIFICATES

Join 25,000+ finance professionals who've grown their careers through Highako
Certifications.


CREDIT

Gain mastery of all business credit disciplines required to make informed credit
decisions.


COLLECTIONS

Master collections negotiation skills & techniques required to collect
effectively in compliance with FDCPA.


DEDUCTIONS

Learn to effectively manage deductions and develop procedures to eliminate
recurring deductions issues.


CASH APPLICATIONS

Learn to resolve exceptions fast & accurately and improve the month-end closure
process to accelerate cash flow.


TREASURY

Develop the skills required to execute critical functions related to cash
forecasting, corporate liquidity, and risk management.


view all certifications



LEARN FROM WORLD-CLASS INSTRUCTORS

Our instructors are leading subject matter experts and industry veterans who
bring valuable real-world

experience to designing practical courses & certifications to enhance your
career.


ROBERT (BOB) SHULTZ

Senior Instructor, Highako Academy

Specialization: Credit and Collection

Robert Shultz has over thirty years of experience as a global credit and
financial executive for large multinational companies.

As a Founding Partner of Quote to Cash Solutions (Q2C) LLC, he provides
consulting services in all aspects of the credit and collections process for
companies of all sizes in various industries.


JESSICA BUTLER

Senior Instructor, Highako Academy

Specialization: Deduction Management

As the founder of Attain Consulting Group, a deduction, and chargeback
management advisory firm, Jessica Butler is passionate about helping her clients
improve profitability and take control of deductions.

Prior to starting Attain, Jessica was a Partner in the global accounting and
advisory firm of Grant Thornton LLP.


BRUCE LYNN

Senior Instructor, Highako Academy

Specialization: Treasury

As the Chief Operating Officer of The FENG, Bruce has assisted more than 30,000+
finance executives to stay up-to-date with their financial matters.

He has worked in multiple treasury assignments in countries throughout Asia,
Africa, and Europe and with all levels of management up to and including the CEO
level.


JOHN M. DONOVAN

Senior Instructor, Highako Academy

Specialization: Cash Application

John M. Donovan is a senior financial services executive specializing in all
aspects of the Order-to-Cash and back-office processes.

He managed several global A/R portfolios for major Fortune 100 and 500
high-growth companies in various stages of delivery and transition, as well as
small companies in a startup and growth mode.

get certified


LEARN NEW SKILLS

Get up to speed quickly on popular finance topics with our free short courses.

VIEW ALL COURSES

EARN RECOGNITION

Grow your career by completing certifications and adding industry-recognized
badges to your LinkedIn profile.

view all certifications



READY TO ADVANCE YOUR CAREER?

LEARN IN-DEMAND SKILLS

Take self-paced, online courses by industry experts to gain in-demand finance
skills you need to succeed.

EARN RESUME-WORTHY CREDENTIALS

Earn industry-recognized credentials you can add to your LinkedIn profile to
demonstrate your expertise to current and future employers.

ADVANCE YOUR CAREER

Invest in yourself and your career by gaining the latest digital finance skills
to drive workplace productivity.

sign up for free courses get certified





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Founded in May 2021, Highako Academy’s mission is to democratize credit,
collections and treasury education.

ABOUT
 * Membership
 * Highradius

RESOURCES
 * Online Courses
 * Blogs
 * Templates
 * Community

LEARNING PATHS
 * Skill-based courses
 * Role-specific training
 * ERP training

Learn
Financial Statement Analysis Credit and Collections Laws Collections Negotiation
KPIs and Reporting Portfolio Analysis Cash Forecasting Deductions Cash
Application
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