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Login Successful YOUR LOGIN IS SUCCESSFULL, PLEASE CLICK HERE TO STAY SIGNED IN EXPLORE SKILLS * TOP 10 SKILLS * A/R Frauds and Laws * Financial Statement Analysis * Collection Call Negotiations * KPIs and Reporting * Credit Policy * Portfolio Analysis * Big-Box Deductions * Credit Scoring * Cash Reconciliation Log In Sign Up Sign In * Resources Content Hub Unlimited resources on your fingertips Content HubRole Specific Curriculum Pages Blogs Assessments Recorded Workshops Downloads Checklists Ebooks Events Community Benchmarking Benchmarking menu BenchmarkingSalary Survey Guides Brush up on the essentials skills GuidesFinancial Statement Analysis Assessing Creditworthiness Credit Policy Portfolio Analysis Credit and Collection Laws Collection Call Negotiations Cash Reconcilliation Big-box Deductions KPIs and Reporting UCC, Liens, and Factoring Cash Forecasting ERP Training Best of the Rest Highlights on Highako Best of the RestNew on Highako? Start Your Journey Skill Assessments Explore Topic of the Month Sign Up Now! Login Autonomous Finance Highradius Autonomous Finance Solutions Autonomous FinanceCredit EIPP Cash App Deductions Collections Cash Management Software Cash Forcast Software Financial Close Account Reconciliation Customer stories Bill Lehmann, Director, Credit, Hewlett Packard Enterprise I was really impressed with what I saw of Highako at Radiance. I plan on introducing highako.com to our 300 member team as a part of our training curriculum. * Curriculum Tailor Your Learning Plan Filter courses based on your role Tailor Your Learning PlanCredit Analyst Collections Analyst Credit Manager A/R Manager Deductions Manager Treasury Director of Credit Skills Master essentials skills Skills Financial Statement Analysis Assessing Creditworthiness Credit Policy Portfolio Analysis Credit and Collection Laws Collection Call Negotiations Cash Reconcilliation Big-box Deductions KPIs and Reporting UCC, Liens, and Factoring Cash Forecasting Hiring and Training Staff Your ERP Corner Filter courses based on your role Your ERP CornerSAP Credit Oracle Credit Netsuite Credit and Collections Dynamics 365 Credit and Collections SAP Collections Oracle Collections Customer stories Disha Sawlani, Credit Risk Specialist, Acer Europe SA Highako University is doing a great job of curating courses that address the needs of all credit professionals regardless of job responsibility - they even deliver ERP specific content. They are setting the standard for collections and A/R related training. The content of their courses is vast and is delivered by well-established experts in the field. * Blogs * Certifications * Community * Membership Back to Catalog View Results All -- results Reset G1 -------------------------------------------------------------------------------- Credit Analyst(47) Credit Manager(62) Deductions Manager(18) Collections Analyst(45) LEARNINGPLAN -------------------------------------------------------------------------------- Financial Statement Analysis(6) Portfolio Analysis(11) Credit Scoring(36) Credit Application(8) Credit Policy(18) Collection Call Negotiations(16) Collection Emails and Letters(11) A/R Frauds and Laws(12) Deductions 101(3) Collections Prioritization(25) KPIs and Reporting(15) Deductions Resolution(8) A/R Financing(3) Cash Reconciliation(18) Searching... Plans Paths Courses Lessons Grow Your Career in Accounts Receivable Treasury Our Certifications give you recognition, and real-world skills to fast forward your career in Order-to-Cash & Treasury. Join 25,000+ professionals who accelerated to leadership roles with Highako. sign up for free courses GET CERTIFIED Professionals across 3000+ companies use Highako to grow FIND YOUR PERFECT PROGRAM * Credit * Collections * Deductions * Cash Application * Treasury Certification UCC FILINGS & LIENS CERTIFIED Beginner 5 lessons 180 mins This online certification program aims to give credit professionals of all levels the tools they need to safeguard their outstanding debt through UCC filings and secured transactions. Start Now Certification FINANCIAL STATEMENT ANALYSIS CERTIFIED Beginner 5 lessons 180 mins This online certification program is designed to offer credit professionals an in-depth understanding of the different tools and approaches for interpreting financial ratios and financial statements to determine your customer's creditworthiness. Start Now Short Course DECODING TRADE CREDIT INSURANCE: RISKS, CONCERNS AND SELECTING THE RIGHT PLAN Beginner 5 lessons 60 mins This course will help you evaluate credit insurance plans that suit your company’s needs to mitigate risks, reduce bad debt write-offs and lower your past dues. Start Now Short Course A-Z OF BUSINESS CREDIT APPLICATION TRAINING FOR CREDIT ANALYST Beginner 5 lessons 60 mins Watch this training course to help credit analysts customize business credit applications to reflect the credit processes Start Now Short Course CREDIT AND DEBT COLLECTION LAWS FOR A/R Beginner 5 lessons 60 mins Online 70 minutes crash course on conventional credit and collection laws including FDCPA, FCRA, ECOA, and Antitrust. Start Now Short Course BUSINESS CREDIT REPORT ANALYSIS AND EVALUATION TUTORIAL Beginner 5 lessons 60 mins Watch this online training course on Trade Credit Report Analysis to help creditors take day-to-day credit decisions. Start Now Short Course GUIDE TO CREDIT DERIVATIVES FOR CREDIT MANAGERS Beginner 5 lessons 60 mins This course will give you a brief idea of what a credit default swap is and how it can be used. You will also learn about the concerns related to credit default swaps. Start Now Short Course HOW TO DO CREDIT RISK ASSESSMENT FOR SMALL AND MEDIUM BUSINESSES Intermediate 5 lessons 60 mins This course toolkit will help you get an idea as a beginner on how to do a credit risk assessment for small and medium businesses in this economic downturn. You have 2-course modules, 2-blogs, 2-downloadable assets, and a quiz you should attempt to obtain a certificate. Start Now Minidegree CREDIT MANAGEMENT MINI DEGREE Beginner 5 lessons 300 mins Master your credit analysis skills with this foundational certificate which is 100% self-paced & will enable you to make informed lending decisions, manage credit risk effectively, & accelerate the credit underwriting process. Start Now Certification CREDIT PORTFOLIO MANAGEMENT CERTIFIED Intermediate 5 lessons 120 mins This online certification program is designed to offer credit professionals the skills to manage their portfolio effectively Start Now Certification B2B FRAUDS IN A/R AND CYBERSECURITY CERTIFIED Intermediate 5 lessons 120 mins This online certification program is designed to equip A/R professionals at all levels with the skills to prevent B2B frauds and cybercrimes. Start Now Certification INDUSTRY CREDIT REPORTS ASSESSMENT CERTIFIED Intermediate 5 lessons 300 mins This online certification program is designed to equip credit professionals at all levels with the skills to do credit risk assessment, process credit applications & analyze credit reports accurately Start Now VIEW ALL COURSES Certification CREDIT AND COLLECTIONS LAWS CERTIFIED Beginner 5 lessons 300 mins This online certification program is designed to equip credit professionals at all levels with business-critical skills across FDCPA, ECOA, Antitrust Laws, and Bankruptcy Preference Claims. Start Now Short Course EFFECTIVE CREDIT AND COLLECTION STRATEGIES DURING RECESSION Advanced 5 lessons 60 mins This course gives you effective credit and collection strategies that can be used by credit managers during an economic downturn. Start Now Short Course UNDERSTANDING THE CREDIT AND COLLECTIONS KPIS Beginner 5 lessons 60 mins Improve your team's productivity and process efficiency by understanding and tracking company metrics like DSO and CEI. This course helps to understand all your collection kpi's and credit metrics also. Start Now Short Course EVALUATING THIRD-PARTY COLLECTION AGENCY FOR DELINQUENT ACCOUNTS Intermediate 5 lessons 60 mins This online course will help you understand delinquent accounts and get insights on various third-party collection agencies and how you can leverage it to your best advantage. Start Now Short Course EFFECTIVE COLLECTION CALL NEGOTIATION TECHNIQUES Beginner 5 lessons 60 mins Watch this tutorial to understand the pros and cons of different collector's behaviors, negotiations styles and approaches. Start Now Short Course COLLECTIONS NEGOTIATION PREPARATION FOR HIGH RISK CUSTOMERS Intermediate 5 lessons 60 mins This course toolkit will help you proactively prepare for collection call negotiations while anticipating your customers' behavior. Start Now Certification DEBT COLLECTIONS CALLING CERTIFIED Intermediate 5 lessons 180 mins This online certification program is designed to help you gain the skills to handle deceptive customers and manage your behavior strategically during collections call negotiations. Start Now Minidegree COLLECTIONS MINI DEGREE Beginner 5 lessons 300 mins Advance your debt collection skills with this mini degree designed to help you prepare for the right collection strategy and maximize your debt recovery. Start Now Certification COLLECTIONS CALL NEGOTIATIONS CERTIFIED Beginner 5 lessons 300 mins This online certification program is designed to equip collectors at all levels with the skills to leverage negotiation skills in collection calls & gain a “win-win” approach to collections call negotiations that will leave both parties feeling like winners. Start Now Certification UNDERSTANDING COLLECTIONS KPIS: CERTIFIED Advanced 5 lessons 180 mins This online certification program is designed to equip credit & collections professionals at all levels with the skills to measure collections performance, pick the right performance metrics and the different ways of calculating DSO. Start Now Short Course ABC'S OF TRADE DEDUCTIONS AND SETTLEMENT METHODS Beginner 5 lessons 60 mins Understand the three common methods for trade deduction settlements in this free course. Along with that, Kim Ericson covers performance based allowances. Start Now Short Course BIG BOX RETAILER DEDUCTIONS: BENCHMARKING SURVEY & BEST PRACTICES Advanced 5 lessons 60 mins Plug your bottom-line leaks and improve your deductions management process Start Now Short Course DEDUCTIONS MANAGEMENT MATURITY MODEL: HOW TO OPTIMIZE YOUR PROCESS Intermediate 5 lessons 60 mins Understand deductions resolution methods, timely review and follow up, cross-functional team setup. Start Now Short Course BUILDING A DEDUCTIONS DASHBOARD FOR SENIOR MANAGEMENT Advanced 5 lessons 60 mins This course helps you learn how to create an effective deductions dashboard with real-time examples for the senior stakeholders. Start Now Short Course CREATING EXCEL DEDUCTIONS DASHBOARD FOR SENIOR MANAGEMENT Advanced 5 lessons 60 mins Join this live workshop with Jessica Butler, founder of Attain Consulting Group to learn how you can use Excel to build your deduction dashboard! Start Now Short Course MITIGATING THE CHALLENGES OF TRADE DEDUCTIONS Advanced 5 lessons 60 mins Deduction Panel Discussion for CPG finance professionals to help them with 2021 latest trends in payment deductions, optimizing the supply chain, remote management of deductions workforce Start Now Short Course RESOLVING TRADE DEDUCTIONS FOR BIG BOX RETAILERS Beginner 5 lessons 60 mins Watch this course with Kim Erickson, Owner, Principal Optimize Consulting to learn how to resolve trade deductions faster and more accurately. Start Now Short Course CASH APPLICATION KPIS AND REPORTING Intermediate 5 lessons 20 mins Learn how to monitor cash application KPIs and Know everything about cash application process, its implementation to achieve your business goals Start Now Short Course CASH APPLICATION LOCKBOX REMITTANCE 101 Beginner 5 lessons 60 mins Watch this tutorial and understand the basic components of lockbox remittance processing in a cash application. Start Now Short Course COMPLETE GUIDE TO DIFFERENT PAYMENT OPTIONS IN CASH APPLICATION Intermediate 5 lessons 60 mins Leverage this A/R manager’s guide and learn how to deal with processing variables to improve your existing cash application process. Start Now Short Course HOW TO HANDLE NO REMITTANCE ADVICE IN CASH APPLICATION Intermediate 5 lessons 60 mins Watch this course on remittance advice and simplify the record-keeping process of specific invoices for A/R analysts now! Start Now Short Course HOW TO HANDLE UNIDENTIFIED REMITTANCES IN CASH APPLICATION Intermediate 5 lessons 60 mins This course on unidentified remittances will help A/R analysts to build a well-defined process where they will be able to identify and standardize the source of remittance. Start Now Short Course HOW TO HANDLE CONSOLIDATED REMITTANCE IN CASH APPLICATION Intermediate 5 lessons 60 mins Struggling with cash posting for consolidated remittances? Watch this tutorial and learn how to streamline your consolidated remittance details accurately and create a straight-through cash posting process now! Start Now Short Course HANDLING REMITTANCE ADVICE SHORT BY THE AMOUNT OF TAX DUE Intermediate 5 lessons 60 mins This course on remittance processing in cash application will help you to manage remittance advice which are short by the amount of tax Start Now Short Course HANDLING INCORRECT REMITTANCE INFORMATION IN CASH APPLICATION Intermediate 5 lessons 60 mins Watch this tutorial and learn how to handle incorrect data in remittance processing and minimize the risk of unclaimed funds. Start Now Minidegree CASH APPLICATION MINI DEGREE Beginner 5 lessons 300 mins Streamline your cash posting process with this foundational certificate and learn about different payment options, how to resolve 15+ exception scenarios in remittance processing, and the latest technology in cash application automation. Start Now Short Course SELECTING THE RIGHT CASH FORECASTING MODEL FOR YOUR BUSINESS Intermediate 5 lessons 60 mins Watch this A/R Manager's tutorial and understand how to evaluate your cash reconciliation and cash forecasting strategies to improve visibility and transparency. Start Now Short Course MANAGING THE MODERN TREASURY - EVERYTHING YOU NEED TO KNOW Intermediate 5 lessons 60 mins Watch this full tutorial to learn the financial and operational risk mitigating measures and become a treasury expert. Start Now Short Course MEASURING TREASURY'S SUCCESS IN A POST COVID WORLD Beginner 5 lessons 60 mins Watch this expert-led course to delve into 10 key metrics to turn your organization into a strategic unit today Start Now Short Course UNDERSTANDING THE MODERN TREASURY POLICIES Beginner 5 lessons 60 mins Watch this course to understand the definition and functions of various treasury policies for better management of surplus cash. Start Now Short Course UNDERSTANDING TREASURY FLOWS AND PROCEDURES Intermediate 5 lessons 60 mins Watch this full tutorial to understand everything about Treasury flows and procedures to become a Treasury expert Start Now Short Course TREASURY STAFFING AND ORGANIZATIONAL STRUCTURE Advanced 5 lessons 60 mins Watch this full tutorial to understand everything about Treasury Staffing and the Organizational Structure of a Modern Treasury Start Now Short Course HOW TO CONFIGURE PURPOSE-BUILT TREASURY TECHNOLOGY Beginner 5 lessons 60 mins Watch this full tutorial to understand the importance and need of having a purpose-built treasury technology. Start Now Short Course HOW TO MEASURE TREASURY'S SUCCESS Intermediate 5 lessons 60 mins This course will help you understand how to measure the success of the treasury department and how it benefits the other departments. Start Now Certification CASH FORECASTING CERTIFIED Advanced 5 lessons 240 mins This online certification program is designed to equip credit professionals at all levels with the skills to accurately forecast cash positions, prevent cash shortages & make informed credit decisions to maximize returns. Start Now GAIN INDUSTRY-RECOGNIZED CERTIFICATES Join 25,000+ finance professionals who've grown their careers through Highako Certifications. CREDIT Gain mastery of all business credit disciplines required to make informed credit decisions. COLLECTIONS Master collections negotiation skills & techniques required to collect effectively in compliance with FDCPA. DEDUCTIONS Learn to effectively manage deductions and develop procedures to eliminate recurring deductions issues. CASH APPLICATIONS Learn to resolve exceptions fast & accurately and improve the month-end closure process to accelerate cash flow. TREASURY Develop the skills required to execute critical functions related to cash forecasting, corporate liquidity, and risk management. view all certifications LEARN FROM WORLD-CLASS INSTRUCTORS Our instructors are leading subject matter experts and industry veterans who bring valuable real-world experience to designing practical courses & certifications to enhance your career. ROBERT (BOB) SHULTZ Senior Instructor, Highako Academy Specialization: Credit and Collection Robert Shultz has over thirty years of experience as a global credit and financial executive for large multinational companies. As a Founding Partner of Quote to Cash Solutions (Q2C) LLC, he provides consulting services in all aspects of the credit and collections process for companies of all sizes in various industries. JESSICA BUTLER Senior Instructor, Highako Academy Specialization: Deduction Management As the founder of Attain Consulting Group, a deduction, and chargeback management advisory firm, Jessica Butler is passionate about helping her clients improve profitability and take control of deductions. Prior to starting Attain, Jessica was a Partner in the global accounting and advisory firm of Grant Thornton LLP. BRUCE LYNN Senior Instructor, Highako Academy Specialization: Treasury As the Chief Operating Officer of The FENG, Bruce has assisted more than 30,000+ finance executives to stay up-to-date with their financial matters. He has worked in multiple treasury assignments in countries throughout Asia, Africa, and Europe and with all levels of management up to and including the CEO level. JOHN M. DONOVAN Senior Instructor, Highako Academy Specialization: Cash Application John M. Donovan is a senior financial services executive specializing in all aspects of the Order-to-Cash and back-office processes. He managed several global A/R portfolios for major Fortune 100 and 500 high-growth companies in various stages of delivery and transition, as well as small companies in a startup and growth mode. get certified LEARN NEW SKILLS Get up to speed quickly on popular finance topics with our free short courses. VIEW ALL COURSES EARN RECOGNITION Grow your career by completing certifications and adding industry-recognized badges to your LinkedIn profile. view all certifications READY TO ADVANCE YOUR CAREER? LEARN IN-DEMAND SKILLS Take self-paced, online courses by industry experts to gain in-demand finance skills you need to succeed. EARN RESUME-WORTHY CREDENTIALS Earn industry-recognized credentials you can add to your LinkedIn profile to demonstrate your expertise to current and future employers. ADVANCE YOUR CAREER Invest in yourself and your career by gaining the latest digital finance skills to drive workplace productivity. sign up for free courses get certified Part of: Founded in May 2021, Highako Academy’s mission is to democratize credit, collections and treasury education. ABOUT * Membership * Highradius RESOURCES * Online Courses * Blogs * Templates * Community LEARNING PATHS * Skill-based courses * Role-specific training * ERP training Learn Financial Statement Analysis Credit and Collections Laws Collections Negotiation KPIs and Reporting Portfolio Analysis Cash Forecasting Deductions Cash Application Please ensure Javascript is enabled for purposes of website accessibility Please ensure Javascript is enabled for purposes of website accessibility Please ensure Javascript is enabled for purposes of website accessibility By continuing to use this website, you agree to our cookie & privacy policy. Ok load font