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Submitted URL: http://taswater.com.au/
Effective URL: https://www.taswater.com.au/
Submission: On May 23 via manual from AU — Scanned from AU
Effective URL: https://www.taswater.com.au/
Submission: On May 23 via manual from AU — Scanned from AU
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<a href="/accounts-and-billing" aria-expanded="false" aria-haspopup="true"><span>Accounts and Billing</span><span class="toggle"><span class="sr-only"> expand using down arrow and collapse using esc key</span></span></a>
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<li class="iFOL216 first"><a href="/accounts-and-billing/my-account/pay-my-account"><span>Pay my account</span></a></li>
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<li class="iFOL219"><a href="/accounts-and-billing/my-account/apply-for-concession-or-rebate"><span>Apply for concession or rebate</span></a></li>
<li class="iFOL870 last"><a href="/accounts-and-billing/my-account/taswater-assist/taswaterassist"><span>TasWater Assist</span></a></li>
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<li class="iFOL214"><a href="/accounts-and-billing/my-bill"><span>My Bill</span></a>
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<li class="iFOL575 first"><a href="/accounts-and-billing/my-bill/switch-to-ebilling"><span>Switch to eBilling</span></a></li>
<li class="iFOL222"><a href="/accounts-and-billing/my-bill/understanding-my-bill"><span>Understanding my bill</span></a></li>
<li class="iFOL224"><a href="/accounts-and-billing/my-bill/outstanding-debts"><span>Outstanding debts</span></a></li>
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<li class="iFOL215 last"><a href="/accounts-and-billing/fees-and-charges"><span>Fees and Charges</span></a>
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<li class="iFOL226 first"><a href="/accounts-and-billing/fees-and-charges/price-and-service-plan"><span>Price and Service Plan</span></a></li>
<li class="iFOL227"><a href="/accounts-and-billing/fees-and-charges/water-and-sewerage-charges"><span>Water and sewerage charges</span></a></li>
<li class="iFOL228"><a href="/accounts-and-billing/fees-and-charges/connection--disconnection-and-relocation-fees"><span>Connection, disconnection and relocation fees</span></a></li>
<li class="iFOL229"><a href="/accounts-and-billing/fees-and-charges/equivalent-tenements-explained"><span>Equivalent tenements explained</span></a></li>
<li class="iFOL247"><a href="/accounts-and-billing/fees-and-charges/serviced-land"><span>Serviced land</span></a></li>
<li class="iFOL584 last"><a href="/accounts-and-billing/fees-and-charges/vacant-land-charges-explained"><span>Vacant land charges explained</span></a></li>
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<li class="iFOL206"><a href="/customers" aria-expanded="false" aria-haspopup="true"><span>Customers</span><span class="toggle"><span class="sr-only"> expand using down arrow and collapse using esc key</span></span></a>
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<li class="iFOL616 first"><a href="/customers/complaints-and-feedback"><span>Feedback</span></a>
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<li class="iFOL617 first last"><a href="/customers/feedback/complaints-and-feedback"><span>Complaints and Feedback</span></a></li>
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<li class="iFOL230"><a href="/customers/residential"><span>Residential</span></a>
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<li class="iFOL235 first"><a href="/customers/residential/who-s-responsible"><span>Who’s responsible?</span></a></li>
<li class="iFOL236"><a href="/customers/residential/tenant-billing"><span>Tenant billing</span></a></li>
<li class="iFOL237"><a href="/customers/residential/deceased-estates"><span>Deceased estates</span></a></li>
<li class="iFOL238"><a href="/customers/residential/customer-protection"><span>Customer protection</span></a></li>
<li class="iFOL557"><a href="/customers/residential/water-filling-stations-and-carters"><span>Water filling stations and carters</span></a></li>
<li class="iFOL843 last"><a href="/knowledge-hub/knowledge-hub"><span>Knowledge Hub</span></a></li>
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<li class="iFOL231"><a href="/customers/moving-house"><span>Moving House?</span></a>
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<li class="iFOL239 first"><a href="/customers/moving-house/what-you-need-to-know"><span>What you need to know</span></a></li>
<li class="iFOL240"><a href="/customers/moving-house/change-of-ownership"><span>Change of ownership</span></a></li>
<li class="iFOL241 last"><a href="/customers/moving-house/property-title-information"><span>Property title information</span></a></li>
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<li class="iFOL232"><a href="/customers/businesses"><span>Businesses</span></a>
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<li class="iFOL242 first"><a href="/customers/businesses/trade-waste"><span>Trade waste</span></a></li>
<li class="iFOL243"><a href="/customers/businesses/water-supply-contract"><span>Water supply contract</span></a></li>
<li class="iFOL244"><a href="/customers/businesses/recycled-water"><span>Recycled water</span></a></li>
<li class="iFOL800 last"><a href="/customers/businesses/environmental-reporting"><span>Environmental Reporting</span></a></li>
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<li class="iFOL233"><a href="/customers/plumbing"><span>Plumbing</span></a>
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<li class="iFOL245 first"><a href="/customers/plumbing/blockages-leaks-floods"><span>Blockages, leaks & floods</span></a></li>
<li class="iFOL246 last"><a href="/customers/plumbing/backflow-containment"><span>Backflow containment</span></a></li>
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<li class="iFOL234 last"><a href="/customers/meters"><span>Meters</span></a>
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<li class="iFOL248 first"><a href="/customers/meters/meter-reads"><span>Meter reads</span></a></li>
<li class="iFOL249"><a href="/customers/meters/sub-metering"><span>Sub metering</span></a></li>
<li class="iFOL612 last"><a href="/customers/meters/meters-and-the-environment"><span>Meters and the environment</span></a></li>
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<li class="iFOL207">
<a href="/building-and-development" aria-expanded="false" aria-haspopup="true"><span>Building and development</span><span class="toggle"><span class="sr-only"> expand using down arrow and collapse using esc key</span></span></a>
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<li class="iFOL256 first"><a href="/building-and-development/development-application-form"><span>Application for Development Services form</span></a></li>
<li class="iFOL250"><a href="/building-and-development/land-and-property-development"><span>Land and property development</span></a></li>
<li class="iFOL251"><a href="/building-and-development/before-you-dig-australia"><span>Before You Dig Australia</span></a></li>
<li class="iFOL252"><a href="/building-and-development/customer-connections"><span>Customer Connections</span></a></li>
<li class="iFOL863"><a href="/building-and-development/taswaters-approved-customer-connections-panel-members"><span>TasWater's Approved Customer Connections Panel Members</span></a></li>
<li class="iFOL254"><a href="/building-and-development/building-plumbing-application-information"><span>Building and plumbing application information</span></a></li>
<li class="iFOL255"><a href="/building-and-development/service-locations"><span>Service locations</span></a></li>
<li class="iFOL253"><a href="/building-and-development/application-for-development-services-information"><span>Application for Development Services Information</span></a></li>
<li class="iFOL257"><a href="/building-and-development/technical-standards"><span>Technical standards</span></a></li>
<li class="iFOL258"><a href="/building-and-development/developer-charges"><span>Developer charges</span></a></li>
<li class="iFOL259"><a href="/building-and-development/fees-and-charges"><span>Fees and Charges</span></a></li>
<li class="iFOL566"><a href="/building-and-development/development-application-da-information"><span>Development Application (DA) Information</span></a></li>
<li class="iFOL567"><a href="/building-and-development/engineer-design-approvals"><span>Engineer Design Approvals</span></a></li>
<li class="iFOL838 last"><a href="/building-and-development/planbuild"><span>PlanBuild Tasmania</span></a></li>
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<li class="iFOL208"><a href="/community" aria-expanded="false" aria-haspopup="true"><span>Community</span><span class="toggle"><span class="sr-only"> expand using down arrow and collapse using esc key</span></span></a>
<ul>
<li class="iFOL856 first"><a href="/community/projects"><span>Projects</span></a>
<ul>
<li class="iFOL263 first"><a href="/community/projects/our-projects"><span>Our projects</span></a></li>
<li class="iFOL866"><a href="/community/projects/have-your-say"><span>Your Say</span></a></li>
<li class="iFOL873 last"><a href="/community/projects/reuse-projects"><span>Reuse Projects</span></a></li>
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<li class="iFOL260"><a href="/community/community-programs"><span>Community</span></a>
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<li class="iFOL264 first"><a href="/community/community/partnerships"><span>Partnerships</span></a></li>
<li class="iFOL828"><a href="/community/community/asset-art"><span>Asset Art</span></a></li>
<li class="iFOL853"><a href="/community/community/portable-water-stations"><span>Portable Water Stations</span></a></li>
<li class="iFOL558"><a href="/community/community/risdon-brook-park"><span>Risdon Brook Park</span></a></li>
<li class="iFOL865 last"><a href="https://yoursay.taswater.com.au/gravelly-beach-service-introduction"><span>Gravelly Beach Service Introduction</span></a></li>
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<li class="iFOL261"><a href="/community/environment"><span>Environment</span></a>
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<li class="iFOL266 first"><a href="/community/environment/environmental-public-health-monitoring"><span>Environmental & public health monitoring</span></a></li>
<li class="iFOL267"><a href="/community/environment/dont-flush-this"><span>Don't flush this</span></a></li>
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<h3>Deviot Road Water Main Renewal</h3>
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<h3>Dial Park Odour Control Unit</h3>
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<h3> Orford Sewerage Network Upgrade</h3>
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<h3>Bryn Estyn Water Treatment Plant Upgrade</h3>
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<h3>Burnie Water Main Renewal</h3>
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<h3>Cambridge Road Water Main Renewal</h3>
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<h3>Claremont Trunk Main Renewal</h3>
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PLANNED OR EMERGENCY OUTAGE?
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DO YOU NEED TO REPORT A FAULT?
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WATER. IT'S TASMANIA'S THING.
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THINK ABOUT THE WATER WE WASTE
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PLANNED OR EMERGENCY OUTAGE?
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area.
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DO YOU NEED TO REPORT A FAULT?
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WATER. IT'S TASMANIA'S THING.
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THINK ABOUT THE WATER WE WASTE
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LATEST UPDATES
TasWater is committed to keeping our customers, employees and the public
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industry as a whole. Check out our latest updates below, or head to our News Hub
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WHITEMARK TO ENTER STAGE 2 WATER RESTRICTIONS
Read more
RESIDENTS OPT FOR STATUS QUO AT GRAVELLY BEACH
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WHITEMARK TO ENTER STAGE 1 WATER RESTRICTIONS
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STAGE 2 RESTRICTIONS FOR ORFORD AND TRIABUNNA AS WHITEMARK ASKED TO CONSERVE
WATER
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TASMANIANS INVITED TO SHAPE WATER FUTURE
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ORFORD AND TRIABUNNA PLACED ON STAGE 1 WATER RESTRICTIONS AS LAUNCESTON, LADY
BARRON AND BRIDPORT ASKED TO REMAIN ALERT
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UV DISINFECTION ADDS LAYER OF PROTECTION FOR CAMPBELL TOWN CUSTOMERS
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COMMUNITY REQUEST DRIVES SEWERAGE CONSULTATION AT GRAVELLY BEACH
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TASWATER STRIDES AHEAD FOR WOMEN AND GIRLS IN SCIENCE
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OUR PROJECTS, YOUR PROJECTS
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COLES BAY RESERVOIR UPGRADE
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COLES BAY WATER MAIN RENEWAL
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DEVIOT ROAD WATER MAIN RENEWAL
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DIAL PARK ODOUR CONTROL UNIT
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ORFORD SEWERAGE NETWORK UPGRADE
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BURNIE WATER MAIN RENEWAL
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CAMBRIDGE ROAD WATER MAIN RENEWAL
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CLAREMONT TRUNK MAIN RENEWAL
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COLES BAY RESERVOIR UPGRADE
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COLES BAY WATER MAIN RENEWAL
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CYGNET SEWERAGE UPGRADE
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DEVIOT ROAD WATER MAIN RENEWAL
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DIAL PARK ODOUR CONTROL UNIT
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ORFORD SEWERAGE NETWORK UPGRADE
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BRYN ESTYN WATER TREATMENT PLANT UPGRADE
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BURNIE WATER MAIN RENEWAL
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CAMBRIDGE ROAD WATER MAIN RENEWAL
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CLAREMONT TRUNK MAIN RENEWAL
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IS THERE SUPPORT FOR COVID-19?
IS THERE SUPPORT FOR COVID-19?
We have a number of options for customers related to COVID-19 support
* Visit our Customer Support page here
WHERE CAN I FIND A BREAKDOWN OF FEES?
WHERE CAN I FIND A BREAKDOWN OF FEES?
Click on the following links to find a fees relating to:
* Water and Sewage Here
* Connections, disconnections and transfer Here
* Trade Waste Here
HOW DO I SIGN UP FOR E-BILLING?
HOW DO I SIGN UP FOR E-BILLING?
We have recently introduced a new platform for our e-billing.
* Visit our new e-billing page for more information here
REPORTED FAULTS
* Emergency Service Interruptions
* Planned Service Interruptions
EMERGENCY SERVICE INTERRUPTION
EMERGENCY SERVICE INTERRUPTION
Are you experiencing an issue:
* Check our current outages here
* Can't see what you're looking for? Report a fault
* Do you require assistance right away? Call us 24 hours, 365 days on 136 992
* Need help with something else? Contact us
PLANNED SERVICE INTERRUPTIONS
PLANNED SERVICE INTERRUPTIONS
Find out what's happening in your area:
* Planned Service Interruptions here
* Not sure what's happening? Contact us
COMMUNITY
* Is Risdon Brook Park open?
* How do I access water quality results?
* What projects are currently underway in my area?
* Can I flush this?
RISDON BROOK PARK
RISDON BROOK PARK
You can find more information about Risdon Brook Park below:
* Is it open? Find out here
* Another question about Risdon Brook? Contact us
WATER QUALITY PORTAL
WATER QUALITY PORTAL
Want to know what testing is conducting in your area?
* What's in my water? Water Quality Portal
* My water is dirty and smells bad, what do I do? Let us know
WHAT PROJECTS ARE CURRENTLY UNDERWAY IN MY AREA?
WHAT PROJECTS ARE CURRENTLY UNDERWAY IN MY AREA?
To find out more about the project we are undertaking:
* Visit: Our Projects
CAN I FLUSH THIS?
CAN I FLUSH THIS?
Concerned you can't flush a certain item?
* Remember the 3Ps - Don't flush this.
STILL CAN'T FIND WHAT YOU'RE LOOKING FOR?
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information. Simply use the search bar below to find articles relevant to your
query.
Search Our Knowledge Hub
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TasWater proudly acknowledges the Tasmanian Aboriginal people as the custodians
of lutruwita / Tasmania – Aboriginal land, sea and waterways. We pay our deep
respects to the Elders past and present and acknowledge today’s Tasmanian
Aboriginal community.
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