labor.maryland.gov
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Submitted URL: http://www.mduibenefits.com/
Effective URL: https://labor.maryland.gov/employment/unemployment.shtml
Submission: On June 07 via api from US — Scanned from DE
Effective URL: https://labor.maryland.gov/employment/unemployment.shtml
Submission: On June 07 via api from US — Scanned from DE
Form analysis
2 forms found in the DOM<form id="translateForm"><label for="disclaimerLanguageSelect">View Disclaimer in: </label><select id="disclaimerLanguageSelect" name="disclaimerLanguageSelect" class="form-control mb-3">
<option value="English">English</option>
<option value="Spanish">Spanish</option>
<option value="ChineseS">Chinese - Simplified</option>
<option value="ChineseT">Chinese - Traditional</option>
</select><input type="submit" value="Submit" style="display:none;" onclick="return false;">
<div id="English" class="Disclaimer">
<h2>Google Translate Disclaimer</h2>
<p>The Maryland Department of Information Technology (“DoIT”) offers translations of the content through Google Translate. Because Google Translate is an external website, DoIT does not control the quality or accuracy of translated content. All
DoIT content is filtered through Google Translate which may result in unexpected and unpredictable degradation of portions of text, images and the general appearance on translated pages. Google Translate may maintain unique privacy and use
policies. These policies are not controlled by DoIT and are not associated with DoIT’s privacy and use policies. After selecting a translation option, users will be notified that they are leaving DoIT’s website. Users should consult the
original English content on DoIT’s website if there are any questions about the translated content.</p>
<p>DoIT uses Google Translate to provide language translations of its content. Google Translate is a free, automated service that relies on data and technology to provide its translations. The Google Translate feature is provided for
informational purposes only. Translations cannot be guaranteed as exact or without the inclusion of incorrect or inappropriate language. Google Translate is a third-party service and site users will be leaving DoIT to utilize translated
content. As such, DoIT does not guarantee and does not accept responsibility for, the accuracy, reliability, or performance of this service nor the limitations provided by this service, such as the inability to translate specific files like
PDFs and graphics (e.g. .jpgs, .gifs, etc.).</p>
<p>DoIT provides Google Translate as an online tool for its users, but DoIT does not directly endorse the website or imply that it is the only solution available to users. All site visitors may choose to use alternate tools for their translation
needs. Any individuals or parties that use DoIT content in translated form, whether by Google Translate or by any other translation services, do so at their own risk. DoIT is not liable for any loss or damages arising out of, or issues related
to, the use of or reliance on translated content. DoIT assumes no liability for any site visitor’s activities in connection with use of the Google Translate functionality or content.</p>
<p>The Google Translate service is a means by which DoIT offers translations of content and is meant solely for the convenience of non-English speaking users of the website. The translated content is provided directly and dynamically by Google;
DoIT has no direct control over the translated content as it appears using this tool. Therefore, in all contexts, the English content, as directly provided by DoIT is to be held authoritative.</p>
</div>
<div id="Spanish" class="Disclaimer" style="display:none;">
<h1>Exención de Responsabilidad del Traductor Google</h1>
<p>El Departamento de Tecnología de la Información de Maryland (DoIT, siglas en inglés) ofrece traducciones del contenido a través del Traductor Google (Google Translate). Debido a que el Traductor Google es un sitio web externo, el DoIT no
controla la calidad o exactitud del contenido traducido. Todo el contenido del DoIT es filtrado a través del Traductor Google lo que puede resultar en una degradación inesperada o impredecible de porciones del texto, imágenes y la apariencia
general de las páginas traducidas. El Traductor Google puede mantener una política de uso y privacidad únicas. Estas políticas no son controladas por el DoIT y no están asociadas con las políticas de privacidad y uso del DoIT. Después de
seleccionar una opción de traducción, los usuarios serán notificados de que están abandonando el sitio web del DoIT. Los usuarios deben consultar el contenido original en inglés en el sitio web del DoIT si tienen alguna pregunta acerca del
contenido traducido.</p>
<p>El DoIT usa el Traductor Google para proporcionar traducciones lingüísticas de su contenido. El Traductor Google es un servicio gratis y automatizado que se basa en datos y tecnología para proporcionar sus traducciones. La función del
Traductor Google es proporcionada solamente para propósitos informativos. Las traducciones no pueden ser garantizadas como exactas o sin la inclusión de lenguaje incorrecto o inapropiado. El Traductor Google es un servicio de terceros y los
usuarios del sitio dejarán al DoIT para utilizar el contenido traducido. Como tal, el DoIT no garantiza y no acepta responsabilidad por la exactitud, confiabilidad o desempeño de este servicio o de las limitaciones proporcionadas por este
servicio, tales como la inhabilidad de traducir archivos específicos como PDF y gráficos (p.e. .jpgs, .gifs, etc.).</p>
<p>El DoIT proporciona el Traductor Google como una herramienta en línea para sus usuarios, pero el DoIT no endosa directamente el sitio web o implica que es la única solución disponible para los usuarios. Todos los visitantes al sitio pueden
escoger usar herramientas alternativas para sus necesidades de traducción. Cualquier persona que utilice el contenido del DoIT en su forma traducida, ya sea por el Traductor Google o por cualquier otro servicio de traducción, lo hace bajo su
propio riesgo. El DoIT no es responsable por ninguna pérdida o daño que surja de, o problemas relacionados con el uso o dependencia del contenido traducido. El DoIT no asume ninguna responsabilidad por las actividades de los visitantes del
sitio en conexión con el uso de la funcionalidad o contenido del Traductor Google.</p>
<p>El servicio del Traductor Google es un medio por el cual el DoIT ofrece traducciones de contenido y está destinado solamente para la conveniencia de los usuarios del sitio web que no hablan inglés. El contenido traducido es proporcionado
directa y dinámicamente por Google; el DoIT no tiene control directo sobre el contenido traducido tal y como aparece utilizando esta herramienta. Por lo tanto, en todos los contextos, el contenido en inglés, tal y como se proporciona por el
DoIT será considerado como el autorizado.</p>
</div>
<div id="ChineseS" class="Disclaimer" style="display:none;">
<h1>Google翻译免责声明</h1>
<p>马里兰州信息技术部(DoIT)通过Google翻译(Google
Translate)为其网站使用者提供网站内容翻译。由于Google翻译是一个外部网站,因此DoIT无法控制翻译内容的质量或准确性。所有经翻译的DoIT网站内容通过Google翻译过滤,因此有可能出现无法预期的某些文本内容、图像以及翻译页面被破坏的情况。Google翻译有可能保留独特的隐私权和使用政策。DoIT并不控制这些政策,且它们与DoIT本身的隐私权和使用政策无关。在做需要翻译的选择后,使用者将被告知其将离开DoIT网站。如果使用者对翻译后的内容有任何疑问,应以DoIT网站上的英文原文为准。
</p>
<p>
DoIT使用Google翻译为其网站内容提供语言翻译服务。Google翻译是一项免费的自动服务,其依靠相关数据和技术来提供翻译服务。提供Google翻译服务的目的仅为提供相关信息,因此DoIT无法保证翻译后的内容与原文完全相同或不包含任何不正确或不适宜的语言。Google翻译是一项第三方服务,而DoIT网站使用者将离开DoIT网站以便查阅翻译后的内容。因此,DoIT并不保证这项服务的准确性、可靠性、质量和局限性(如这项服务无法翻译PDF、图形(如jpgs、gifs等)格式的文件),也不对此负责。
</p>
<p>Google翻译是DoIT为其网站使用者提供的一种网上工具。尽管如此,DoIT并不直接为该网站服务提供担保,也不表明使用者只能使用Google翻译提供的服务。所有DoIT网站访问者可以选择使用其它工具以满足其翻译需要。任何使用翻译后(无论是通过Google翻译还是通过其它翻译服务)的DoIT网站内容的个人或机构应自行承担风险。DoIT不对因使用或依赖翻译后的内容所造成的损失、损害或问题负责。DoIT不对任何网站访问者与使用Google翻译功能或内容相关的活动负责。</p>
<p>Google翻译服务是DoIT为其网站使用者提供的一种翻译工具,其唯一的目的是为英语非母语的网站使用者提供方便。Google直接提供动态的内容翻译服务,而DoIT不直接控制翻译后的内容,即使其使用该工具。因此,在各种情况下,使用者应以DoIT为其直接提供的英文内容为准。</p>
</div>
<div id="ChineseT" class="Disclaimer" style="display:none;">
<h1>Google翻譯免責聲明</h1>
<p>馬里蘭州信息技術部(DoIT)通過Google翻譯(Google Translate)為其網站使用者提供網站內容翻譯。由於Google翻譯是一個外部網站,因此DoIT無法控制翻譯內容的質量或準確性。所有經翻譯的DoIT網站內容通過Google翻譯過濾,因此有可能出現無法預期的某些文本內容、圖像以及翻譯頁面被破壞的情況。
Google翻譯有可能保留特定的隱私權和使用政策。這些政策不受DoIT控制,且與DoIT本身的隱私權和使用政策無關。在選擇需要翻譯的内容後,使用者將被告知其將離開DoIT網站。如果使用者對翻譯後的內容有任何疑問,應以DoIT網站上的英文原文為準。</p>
<p>DoIT使用Google翻譯為其網站內容提供語言翻譯服務。 Google翻譯依靠相關數據和技術提供免費的自動化翻譯服務。提供Google翻譯服務的目的僅為提供相關信息,因此DoIT無法保證翻譯後的內容與原文完全相同或不包含任何不正確或不適宜的語言。
Google翻譯是一項第三方服務,且DoIT網站使用者將離開DoIT網站才能查閱翻譯後的內容。因此,DoIT並不保證這項服務的準確性、可靠性、質量或局限性(比如,這項服務無法翻譯PDF、圖形(如jpgs、gifs等)等格式的文件),也不對此負責。</p>
<p>Google翻譯是DoIT為其網站使用者提供的一項網上工具。儘管如此,DoIT並不直接為該網站服務提供擔保,也不表明使用者只能使用Google翻譯提供的服務。所有DoIT網站訪問者可以選擇使用其它工具以滿足其翻譯需要。任何使用翻譯後(無論是通過Google翻譯還是通過其它翻譯服務)的DoIT網站內容的個人或機構應自行承擔風險。 DoIT不對因使用或依賴翻譯後的內容所造成的損失、損害或問題負責。 DoIT不對任何網站訪問者與使用Google翻譯功能或內容相關的活動負責。</p>
<p>Google翻譯服務是DoIT為其網站使用者提供的一項翻譯工具,其唯一的目的是為英語非母語的網站使用者提供方便。 Google直接提供動態的內容翻譯服務,而DoIT不直接控制翻譯後的內容,即使其使用該工具。因此,在各種情況下,使用者應以DoIT為其直接提供的英文內容為準。</p>
</div>
</form>
GET //www.maryland.gov/pages/search.aspx
<form method="GET" action="//www.maryland.gov/pages/search.aspx">
<!-- Site ID. See https://doit.maryland.gov/webcom/Pages/SearchCollections.aspx for valid values. -->
<input type="hidden" name="site" value="mog-vnwn994">
<!-- Required agency name -->
<input type="hidden" name="name" value="Labor">
<div class="mdgov-search">
<label for="mdgov-search__input" class="sr-only">Search</label>
<!-- Parameter "name" value must be "q" -->
<input type="text" id="mdgov-search__input" name="q" class="mdgov-search__input" value="" placeholder="Search" autocomplete="off">
<button type="submit" id="mdgov-search__button" class="mdgov-search__button btn"><i class="fas fa-search" aria-hidden="true"></i><span class="sr-only">Search</span></button>
</div>
</form>
Text Content
Skip to Content Accessibility Information JavaScript Required JavaScript is required to use content on this page. Please enable JavaScript in your browser. The Maryland Department of Labor has created an unemployment insurance hotline for workers affected by the Key Bridge collapse. Call 667-930-5989 Monday to Friday from 8:00 a.m. to 5:00 p.m. * State Directory * State Agencies * Translate * View Disclaimer * Spanish * Chinese - Simplified * Chinese - Traditional -------------------------------------------------------------------------------- * Afrikaans * Albanian * Amharic * Arabic * Armenian * Azerbaijani * Basque * Belarusian * Bengali * Bosnian * Bulgarian * Catalan * Cebuano * Chichewa * Corsican * Croatian * Czech * Danish * Dutch * Esperanto * Estonian * Filipino * Finnish * French * Frisian * Galician * Georgian * German * Greek * Gujarati * Haitian Creole * Hausa * Hawaiian * Hebrew * Hindi * Hmong * Hungarian * Icelandic * Igbo * Indonesian * Irish * Italian * Japanese * Javanese * Kannada * Kazakh * Khmer * Korean * Kurdish (Kurmanji) * Kyrgyz * Lao * Latin * Latvian * Lithuanian * Luxembourgish * Macedonian * Malagasy * Malay * Malayalam * Maltese * Maori * Marathi * Mongolian * Myanmar (Burmese) * Nepali * Norwegian * Pashto * Persian * Polish * Portuguese * Punjabi * Romanian * Russian * Samoan * Scots Gaelic * Serbian * Sesotho * Shona * Sindhi * Sinhala * Slovak * Slovenian * Somali * Sundanese * Swahili * Swedish * Tajik * Tamil * Telugu * Thai * Turkish * Ukrainian * Urdu * Uzbek * Vietnamese * Welsh * Xhosa * Yiddish * Yoruba * Zulu View Disclaimer in: EnglishSpanishChinese - SimplifiedChinese - Traditional GOOGLE TRANSLATE DISCLAIMER The Maryland Department of Information Technology (“DoIT”) offers translations of the content through Google Translate. Because Google Translate is an external website, DoIT does not control the quality or accuracy of translated content. All DoIT content is filtered through Google Translate which may result in unexpected and unpredictable degradation of portions of text, images and the general appearance on translated pages. Google Translate may maintain unique privacy and use policies. These policies are not controlled by DoIT and are not associated with DoIT’s privacy and use policies. After selecting a translation option, users will be notified that they are leaving DoIT’s website. Users should consult the original English content on DoIT’s website if there are any questions about the translated content. DoIT uses Google Translate to provide language translations of its content. Google Translate is a free, automated service that relies on data and technology to provide its translations. The Google Translate feature is provided for informational purposes only. Translations cannot be guaranteed as exact or without the inclusion of incorrect or inappropriate language. Google Translate is a third-party service and site users will be leaving DoIT to utilize translated content. As such, DoIT does not guarantee and does not accept responsibility for, the accuracy, reliability, or performance of this service nor the limitations provided by this service, such as the inability to translate specific files like PDFs and graphics (e.g. .jpgs, .gifs, etc.). DoIT provides Google Translate as an online tool for its users, but DoIT does not directly endorse the website or imply that it is the only solution available to users. All site visitors may choose to use alternate tools for their translation needs. Any individuals or parties that use DoIT content in translated form, whether by Google Translate or by any other translation services, do so at their own risk. DoIT is not liable for any loss or damages arising out of, or issues related to, the use of or reliance on translated content. DoIT assumes no liability for any site visitor’s activities in connection with use of the Google Translate functionality or content. The Google Translate service is a means by which DoIT offers translations of content and is meant solely for the convenience of non-English speaking users of the website. The translated content is provided directly and dynamically by Google; DoIT has no direct control over the translated content as it appears using this tool. Therefore, in all contexts, the English content, as directly provided by DoIT is to be held authoritative. EXENCIÓN DE RESPONSABILIDAD DEL TRADUCTOR GOOGLE El Departamento de Tecnología de la Información de Maryland (DoIT, siglas en inglés) ofrece traducciones del contenido a través del Traductor Google (Google Translate). Debido a que el Traductor Google es un sitio web externo, el DoIT no controla la calidad o exactitud del contenido traducido. Todo el contenido del DoIT es filtrado a través del Traductor Google lo que puede resultar en una degradación inesperada o impredecible de porciones del texto, imágenes y la apariencia general de las páginas traducidas. El Traductor Google puede mantener una política de uso y privacidad únicas. Estas políticas no son controladas por el DoIT y no están asociadas con las políticas de privacidad y uso del DoIT. Después de seleccionar una opción de traducción, los usuarios serán notificados de que están abandonando el sitio web del DoIT. Los usuarios deben consultar el contenido original en inglés en el sitio web del DoIT si tienen alguna pregunta acerca del contenido traducido. El DoIT usa el Traductor Google para proporcionar traducciones lingüísticas de su contenido. El Traductor Google es un servicio gratis y automatizado que se basa en datos y tecnología para proporcionar sus traducciones. La función del Traductor Google es proporcionada solamente para propósitos informativos. Las traducciones no pueden ser garantizadas como exactas o sin la inclusión de lenguaje incorrecto o inapropiado. El Traductor Google es un servicio de terceros y los usuarios del sitio dejarán al DoIT para utilizar el contenido traducido. Como tal, el DoIT no garantiza y no acepta responsabilidad por la exactitud, confiabilidad o desempeño de este servicio o de las limitaciones proporcionadas por este servicio, tales como la inhabilidad de traducir archivos específicos como PDF y gráficos (p.e. .jpgs, .gifs, etc.). El DoIT proporciona el Traductor Google como una herramienta en línea para sus usuarios, pero el DoIT no endosa directamente el sitio web o implica que es la única solución disponible para los usuarios. Todos los visitantes al sitio pueden escoger usar herramientas alternativas para sus necesidades de traducción. Cualquier persona que utilice el contenido del DoIT en su forma traducida, ya sea por el Traductor Google o por cualquier otro servicio de traducción, lo hace bajo su propio riesgo. El DoIT no es responsable por ninguna pérdida o daño que surja de, o problemas relacionados con el uso o dependencia del contenido traducido. El DoIT no asume ninguna responsabilidad por las actividades de los visitantes del sitio en conexión con el uso de la funcionalidad o contenido del Traductor Google. El servicio del Traductor Google es un medio por el cual el DoIT ofrece traducciones de contenido y está destinado solamente para la conveniencia de los usuarios del sitio web que no hablan inglés. El contenido traducido es proporcionado directa y dinámicamente por Google; el DoIT no tiene control directo sobre el contenido traducido tal y como aparece utilizando esta herramienta. Por lo tanto, en todos los contextos, el contenido en inglés, tal y como se proporciona por el DoIT será considerado como el autorizado. 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No Driver's License or Vehicle Registration Renewal Hot Topics Special Accommodation Information and Resources Report UI Fraud Identity Theft Protection MD Unemployment Rate UI Metrics Weekly UI Claims by County Fraudulent UI Claims Data American Job Centers - Business & Job-Seeker Resources How can I help you? 1 CHAT WITH US CHAT WITH US Click here to chat with our Virtual Assistant DIVISION OF UNEMPLOYMENT INSURANCE Previous INFORMATION FOR NEW CLAIMANTS BEACON CLAIMANT PORTAL - ONLINE UI SYSTEM CLAIMANT FAQS TAX RATE AND BENEFIT CHARGE INFORMATION BEACON EMPLOYER PORTAL - ONLINE UI SYSTEM EMPLOYER AND THIRD-PARTY AGENT FAQS Next 1. Information for New Claimants 2. BEACON Claimant Portal - Online UI System 3. Claimant FAQs 4. Tax Rate and Benefit Charge Information 5. BEACON Employer Portal - Online UI System 6. Employer and Third-Party Agent FAQs RECALCULATION OF CALENDAR YEAR 2024 TAX RATES Due to an administrative reinterpretation of Labor & Employment Article § 8-606(d), the Maryland Division of Unemployment Insurance has recalculated the Annual Tax Rate for Calendar Year 2024 for all earned and standard rate employers. As in calendar years 2022 and 2023, the Division of Unemployment Insurance has compared two different methods of computing the tax rate (one based on pre-pandemic experience and one based on immediate past years’ experience) and assigned the lower of the two rates to each earned and standard rate employer. The vast majority of employers are not affected by this recalculation. No employer should see a rate increase by this recalculation. All employers’ rates are either unchanged or lowered from the rate provided in the original 2024 Tax Rate Notice sent in January. (New employers do not have the necessary years of history to use the alternate computation method as they do not have pre-pandemic experience.) If you are an employer affected by the recalculation, your new UI tax rate will appear in your BEACON employer portal Wednesday, March 27th. All employers will receive a new 2024 Rate Notice in their BEACON portal by Monday, April 1, and notice of the correspondence will be sent to each employer in accordance with their preferred method of communication (texts and emails alerting employers of the correspondence will be sent when the correspondence is available on the BEACON portal, while hard copy letters will be mailed Monday, April 1). The correspondence will explain the recalculation and provide other information, including the right to dispute or appeal the rate. If you have already paid your contributions for Quarter 1 of 2024 and your rate was lowered by the recalculation, you will receive a credit for the difference that can be used towards a future payment. The correspondence will provide further details about how to request a refund instead of receiving credit for future payment. More information about this recalculation is available on the Recalculation of Calendar Year 2024 Tax Rates FAQs webpage. Recalculation of Calendar Year 2024 Tax Rates Powerpoint Presentation. INFORMATION FOR NEW CLAIMANTS If you are a claimant (an individual who files a claim for unemployment insurance benefits) who is new to the unemployment insurance process, visit the Information for New Claimants webpage INFORMATION FOR NEW EMPLOYERS If you are an employer who is new to the unemployment insurance (UI) process, visit the Information for New Employers webpage. INFORMATION FOR NEW THIRD-PARTY AGENTS If you are a third-party agent who is new to the unemployment insurance (UI) process, visit the Information for New Third-Party Agents webpage. CONTACT INFORMATION The Maryland Division of Unemployment Insurance (the Division) offers several ways claimants, employers, and third-party agents can contact us. See the list below for our primary contact methods. Please be assured that Maryland does not have a waiting week for UI claims, like many other states do. Claims are effective the week in which they are filed. IMPORTANT CONTACT INFORMATION AND LINKS Online BEACON UI System You can complete several unemployment insurance tasks, including filing an initial claim, in our online BEACON system, which is available online 24/7. To learn more, see the BEACON Claimant FAQs and the Unemployment Modernization (BEACON) for Employers and Third-Party Agents webpage. * Claimant BEACON login webpage * Employer BEACON login webpage * Third party agents BEACON login webpage Claimant Phone Number and Hours of Operation * To contact a claim agent to file a new claim or inquire about an existing claim, please call 667-207-6520. Claim agents are available from 8:00 a.m. to 4:00 p.m., Monday through Friday. Hours may be modified during holidays. * If you call during business hours, you may provide a callback number. When an agent becomes available, the system will call the number and connect you with an agent. Employer and Third-Party Agent Phone Number and Hours of Operation * The Employer Call Center can be reached at 410-949-0033. Call center hours are 8:00 a.m. to 4:00 p.m., Monday through Friday. Hours may be modified during holidays. * If you need help activating your employer or agent account in BEACON, please contact the Account Activation Hotline at 410-767-8997. Automated IVR Phone System * To connect with the Interactive Voice Response (IVR) system available 24/7, call 410-949-0022 or 1-800-827-4839, toll free. Please listen carefully as many prompts have changed. * Using the IVR system, claimants can file weekly claim certifications by phone. Claimants can also reset their PIN number, check their payment status, receive filing instructions, and more without having to connect with a claims agent. Virtual Assistant and Live Chat You can use the Virtual Assistant to receive immediate, automated answers to common inquiries or to chat with a claims agent. The Virtual Assistant is available 24/7. However, the chat feature is available during claims agent hours (see the Claimant Contact Information webpage for agent hours). To use the Virtual Assistant, select the “Chat with us” button at the bottom right corner of this page. To use the chat feature, access the Virtual Assistant and type "speak with an agent.” VRI, VRS, and Maryland Relay Individuals with certain disabilities (Deafness, Deafblindness, hearing loss, difficulty speaking, limited mobility, or cognitive difficulty) may communicate with the Maryland Department of Labor, Division of Unemployment Insurance (the Division) via scheduled VRI services, Video Relay Services (VRS), Maryland Relay, and other forms of effective communication. Maryland Relay allows individuals with certain disabilities (listed above) to communicate using a standard telephone. For Maryland Relay, dial 711. Please provide the Maryland Relay operator with the following phone number to reach the Division: 1-667-401-4647. See the Special Accommodation Information and Resources webpage or the Maryland Relay FAQs to learn more. Ombudsman Inquiry Form To submit an inquiry and reach the UI Ombudsman, please fill out the Ombudsman Inquiry Form and e-mail it to ui.ombudsman@maryland.gov Virtual Kiosk Services by Appointment The Maryland Division of Unemployment Insurance is offering limited virtual kiosk appointments to take claimant questions about their unemployment insurance claims. Please call a claims agent at 667-207-6520 (Monday to Friday, 8:00 a.m. to 4:00 p.m.) to schedule an appointment. Please ensure that at the time of your appointment, you are in a location where you will not be interrupted and that you have access to your BEACON portal. Child Support Withholdings from UI Benefits Email For inquiries about child support withholdings from your UI benefits or adjustments to these withholdings, email ui.childsupportassistance@maryland.gov. NOTE: This email address should only be used to inquire about child support withholdings from your UI benefits, and any necessary adjustments. For questions about child support obligations that are not related to your UI benefits, call the Maryland Department of Human Services (DHS) Child Support Administration at 1-800-332-6347. **IMPORTANT WARNING** The Maryland Department of Labor (MD DOL) Benefit Payment Control (BPC) Fraud Unit, or any other unit, will never ask for your BEACON username, password, or banking information through an email or a text message. All Maryland Department of Labor (MD DOL) email addresses end in .gov. If you receive an email from Ui.fraud@maryland.dol.info and/or from “Maryland BPC Fraud Unit”, please delete it and mark it as Spam. If you receive an email or text asking for your username, password, banking details, or knowledge-based questions that only you would know the answer to, NEVER respond or open any attachments it contains. You should NEVER provide your details through any website linked in the email or text. Your username and password are for your use only. If you receive a questionable email or text and have questions, contact MD DOL at 667-207-6520. ASSESSMENT NOTICE AND PENDING CIVIL ACTION LETTERS REINSTATED The Maryland Division of Unemployment Insurance (Division) has reinstated the process of mailing the Assessment Notice and Pending Civil Action letters. These letters are sent to employers who were previously informed that they owe payments. The Division mails at least one delinquency letter to an employer before sending the Assessment Notice and Pending Civil Action letter. Please note that the Division seeks to assist employers in paying quarterly unemployment insurance taxes. * The Division offers payment plan options. See the Maryland's Unemployment Insurance Payment Plans webpage to learn more. * Employers are encouraged to request interest and penalty waivers after filing the reports and paying applicable contributions or opting into a payment plan. * Additional information about this process, including a video and Frequently Asked Questions, are available on our website. If you have any questions regarding this matter, please contact the Maryland Unemployment Insurance Contributions Division at 410-949-0033 or toll free 1-800-492-5524. NEW POWER OF ATTORNEY FORM AND PROCESS The Division instituted a new Power of Attorney (POA) form and authorization process. Due to this change, employers are now required to include the following on the POA form: * Third Party-Administrator/Agent (TPA) Unemployment Insurance ID number. * Communication preference for each power that is being granted to the TPA. Please note that approving a POA designation for a TPA takes up to seven business days. No access will be granted to the TPA before the approval. Once approval is granted, the TPA will receive access to perform the requested functions. To access the form, see the Power of Attorney Authorization Instructions and Form on the Flyers, Forms, and Publications for Employers & Third Party Agents webpage. IMPORTANT UNEMPLOYMENT MOBILE APP UPDATE! The Maryland Division of Unemployment Insurance (the Division) updated the MD Unemployment for Claimants mobile app last year (March 8, 2023). To accommodate this update, the Division released a new version of the app, which you can download from the Google Play Store and the iOS App Store. If you previously downloaded the app, you must update it for the app to operate properly. * If you set up automatic updates for the app, it should have updated without any action on your part. * If you did not set up automatic updates for the app, you will be prompted to begin the update when you see one of the following error messages: * App Not Supported Error - This error message includes a Get Update button, which you should select to begin the update process. After selecting the button, you will be redirected to either the Google Play Store or the iOS App Store to update the app. * SSL Not Matching Error - If you see this error message, you should go to the Google Play Store or iOS App Store to update the app. BEACON SYSTEM OVERVIEW The BEACON unemployment insurance (UI) system integrates all benefits, appeals, and tax functions. BEACON provides a central portal for claimants, employers, and third-party agents to perform a number of important UI tasks. * Claimant BEACON portal * Employer BEACON portal * Third party agent BEACON portal DOWNLOAD THE CLAIMANT AND EMPLOYER MOBILE APPS In addition to the online BEACON system, the Maryland Division of Unemployment Insurance created two BEACON mobile apps: MD Unemployment for Claimants; and MD Unemployment for Employers. BEACON MOBILE APP FOR CLAIMANTS MD Unemployment for Claimants is available to download for free from the iOS App Store or Google Play Store. The mobile app allows claimants to easily file their weekly claim certifications, view and update claimant information, and more directly from their mobile device. BEACON MOBILE APP FOR EMPLOYERS MD Unemployment for Employers is available to download for free from the iOS App Store and the Google Play Store. Registered employers can use the mobile app to make contribution payments, submit wage reports, file appeals, and more directly from their mobile device. FEATURES The BEACON system offers dozens of features for our stakeholders. Check out the functionalities and features below: Features for Claimants Claimants can: * Access their unemployment insurance claim 24 hours per day/7 days per week * File initial claims for all program types: * Regular UI * Unemployment Compensation for Federal Employees (UCFE) * Unemployment Compensation for Ex-Servicemembers (UCX) * Combined Wage Claim (CWC) - Maryland and Out-of-State Claim * Extended Benefits (EB) * Work Sharing * File weekly claim certifications * Update account details * name * address * e-mail * Update requests for tax withholding * Review benefit payment history * Receive immediate updates regarding their claim status, including up-to-date information about their eligibility * Retrieve correspondence and other claimant information * Review benefit payment history * Respond to fact-finding requests (as required) for additional information * Submit supporting documents for adjudication or appeals * File appeals * Track and pay overpayments * Maintain their portal account Features for Employers Employers can: * Submit required reports and information * Update their account information such as address, contact, and ownership * Access their tax rate and other UI-related information * Submit wage reports and pay contributions * Submit adjustments to previously filed wage reports * Respond to Requests for Separation Information * File an appeal * Submit supporting documents for appeals or adjudication * View all correspondence generated by the system * Set up an agent to manage their account Features for Third Party Agents Agents can: * Submit a power of attorney online and access their customer’s account based on their privileges granted by the power of attorney * File wage reports on behalf of their clients * Make contribution payments on behalf of their clients * File appeals on behalf of their clients * Obtain rate information for their clients BEACON RESOURCES * BEACON Claimant Tutorial Videos * BEACON Claimant FAQs * BEACON Claimant Portal User Guide * BEACON Glossary of Terms * BEACON Employers and Third Party Agents Tutorial Videos * BEACON Employer FAQs * Employer and Third Party Agent Instructions for Submitting Files in BEACON NEED HELP? Claimants who have questions regarding BEACON should call a claims agent at 667-207-6520. Employers or third party agents who have questions should call the Employer Call Center at 410-949-0033. WORK SEARCH REQUIREMENTS Claimants must meet several requirements to be eligible for UI benefits, including work search requirements. To meet Maryland’s work search requirements, a claimant must: * register in the Maryland Workforce Exchange (MWE) system; * upload or create a résumé in MWE, make the résumé viewable to employers, and maintain an up-to-date résumé while collecting UI benefits; * After you complete your MWE registration, check your MWE inbox frequently for information about weekly tasks or actions that you are required to complete. Failure to complete these activities may result in a delay or denial of your UI benefits * complete at least three valid reemployment activities each week, which must include at least one job contact; and, * keep a detailed weekly record of all completed job contacts and valid reemployment activities. Claimants are strongly urged to use the Job Contact and Reemployment Activity Log, located in MWE, to keep this record. Detailed instructions for completing the requirements listed above are available on the Maryland Work Search Requirements webpage. For work search exemptions, see the Work Search FAQs. NOTE: The work search requirement was temporarily suspended during the COVID-19 pandemic. In July 2021, the work search requirements were reinstated. For additional information, see the: * Work Search FAQs; * Maryland's Valid Reemployment Activities list; and, * Job Contact and Reemployment Activity Log video tutorial . Information about additional claimant requirements is available in the Eligibility Requirements FAQs. FRAUDULENT UNEMPLOYMENT INSURANCE ACTIVITY Report Fraud If you believe that your information has been used to fraudulently file an unemployment insurance (UI) claim, please complete a Request for Investigation of Unemployment Insurance Fraud form and return it: by email to ui.fraud@maryland.gov; mail to Benefit Payment Control, Room 206, 1100 North Eutaw Street, Baltimore, MD 21201; or fax to 410-767-2610. If you received a 1099-G tax form, but did not receive UI benefits in Maryland during the prior calendar year: * complete this Affidavit form and submit it, along with picture ID to dlui1099-labor@maryland.gov. If you are an employer and believe a fraudulent claim has been charged to your account, please file a benefit charge protest through your BEACON employer portal. For detailed information about UI fraud in Maryland and protecting yourself from UI fraud scams, see the UI Fraud Awareness and Reporting Instructions webpage. Identity Theft Resources If you believe you have been a victim of identity theft, please read the Identity Theft Protection Quick Guide. For more information see the Commissioner of Financial Regulation identity theft page, and the Maryland Department of Labor and Maryland State Police information. ADDITIONAL STATE RESOURCES If you are in need of additional assistance: * Office of the Commissioner of Financial Regulation provides information about mortgage relief, foreclosure prevention, and student loan relief programs, as well as other consumer resources. * Maryland Department of Human Services (DHS) provides cash and food purchasing support, as well as counseling and other services. * Find out what DHS services may be available for you by completing an initial application online or by contacting the DHS 24-hour helpline hotline at 1-800-332-6347. NOTE: To reach DHS Child Support Administration , call the DHS hotline (1-800-332-6347) . For more, see the Child Support Administration webpage . For additional resources from the state departments of Labor, Human Resources, and Housing and Community Development, please visit the State of Maryland Financial Resources & Services. QUICK LINKS * Assistance from the MD Dept. of Human Resources * Financial Help with the Cost of Health Coverage * Find a Job in Maryland * Information about Tax Benefits and FREE Tax Preparation * Employers: Pay Federal UI Taxes Online * Maryland Unemployment Insurance Complaints INFORMATION MISSION The mission of the Maryland Department of Labor is to connect Marylanders to good jobs; protect workers, consumers, and the public; support Maryland businesses; and foster economic growth and competitiveness. HUMAN TRAFFICKING GET HELP National Human Trafficking Hotline - 24/7 Confidential 1-888-373-7888 233733 More Information on human trafficking in Maryland © Copyright Maryland.gov. All rights reserved. * About Us * Privacy * Accessibility * Posters * MPIA * Register to Vote * Ayuda en español 1100 North Eutaw Street, Baltimore, MD 21201 Dial 7-1-1 to place a call through Maryland Relay