www.kapturecrm.com Open in urlscan Pro
40.80.87.48  Public Scan

Submitted URL: http://www.kapturecrm.com/
Effective URL: https://www.kapturecrm.com/
Submission: On June 13 via api from FR — Scanned from FR

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Text Content

AMERICAS

Canada United States


MIDDLE EAST

UAE
Login Contact Us Support Partner With Us Covid - 19

  Fourni par Traduction
Book a Demo
 * Products
   * Kapture One Suite
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 * Solutions
   
   
   BY COMPANY TYPE
   
    * START UPS
   
    * 
   
    * LARGE ENTERPRISE
   
    * D2C BUSINESSES
   
    * B2B SERVICE CRM
   
   
   BY INDUSTRIES
   
    * HOTELS
   
    * TRAVEL
   
    * E-COMMERCE
   
    * HEALTHCARE
   
    * EDUCATION
   
    * REAL ESTATE
   
    * RETAIL
   
    * CONSUMER DURABLES
   
    * SAAS HELP DESK
   
    * FMCG
   
    * PHARMA
   
    * MEDIA
   
    * BFSI
   
    * CRUISE MANAGEMENT
   
    * AIRLINES MANAGEMENT
   
    * MEDICAL DEVICES
   
    * BEAUTY & COSMETICS
 * Pricing
 * Features
   
   
   SERVICE
   
   CONTACT CENTER
   
   SERVICE CENTER
   
   FIELD SERVICE
   
   LIVE CHAT
   
   SELF-SERVE
   
   KNOWLEDGE MANAGEMENT SYSTEM
   
   LEARNING MANAGEMENT SYSTEM
   
   INTERNAL TICKETING
   
   TICKET MANAGEMENT
   
   HELPDESK MANAGEMENT SYSTEM
   
   B2B INTERACTION MANAGEMENT
   
   HIPAA COMPLIANT CRM
   
   
   OPERATIONS
   
   INTEGRATED OPERATIONS MANAGEMENT
   
   ORDER MANAGEMENT
   
   CUSTOMER DATA MANAGEMENT
   
   PAYMENTS & COLLECTION
   
   CRISIS MANAGEMENT
   
   
   SALES
   
   MOBILE CRM
   
   QUOTATIONS & PAYMENTS
   
   REPORTING & ANALYTICS
 * Integrations
   * Magento to CRM
   * Shopify Store Integration
 * Resources
   * Blog
   * Trust Center
   * Referral Program
     
   * Success Stories
   * API & Developers
   * What’s New
     
   

 * Products
   * Kapture One Suite
   * Sales
     
 * Solutions
   
   
   * BY BUSINESS TYPE
     
     * Start Ups
       
     * Large Enterprise
     
     * D2C BUSINESSES
     
     * B2B SERVICE CRM
   
   
   * BY INDUSTRY
     
     * Hotels
     * Travel
     * E-Commerce
     * Healthcare
     * Education
     * Real Estate
     * Airlines Management
     * FMCG
     * Pharma
     * Media
     * BFSI
     * Retail
     * Cruise Management
     * Medical Devices
     * Consumer Durables
     * SaaS Help Desk
     * Beauty & Cosmetics
       
 * Pricing
 * Features
   
   
     SERVICE
   
   * Contact Center
   * Service Center
   * Field Force
   * Live Chat
   * Self Service
   * Knowledge Management System
     
   * Learning Management System
   * Internal Ticketing
   * Ticket Management
   * Helpdesk Management System
   * B2B Interaction Management
   * HIPAA Compliant CRM
   
   
     OPERATIONS
   
   * Integrated Operations Management
   * Order Management
   * Customer Data Management
   * Payments & collection
   
   
     SALES
   
   * Mobile CRM
   * Quotations & Payments
   * Reporting & Analytics
 * Integrations
   * Magento to CRM
   * Shopify Store Integration
 * Resources
   * Blog
   * Trust Center
   * Referral Program
     
   * Success Stories
   * API & Developers
   * What’s New
     
   
 * Product Support
 * Partner With Us
   
 * Contact Us
 * Login


A SINGLE PLATFORM FOR ALL YOUR CUSTOMER SUPPORT NEEDS.


KAPTURE'S ALL-IN-ONE CUSTOMER SERVICE PLATFORM HAS ALL THE TOOLS YOUR TEAMS NEED
TO DELIVER BETTER AND INTELLIGENT CUSTOMER SERVICE.

Free Trial Book a Demo



A SINGLE PLATFORM FOR ALL YOUR CUSTOMER SUPPORT NEEDS.


INTEGRATE YOUR CONTACT CENTRE, SERVICE CENTRE AND FIELD FORCE ON ONE
COMPREHENSIVE PLATFORM.

CONTACT CENTER

Let customers reach out to you through their preferred channel. Phone, chat,
email, social media or mobile app, Kapture brings it all together.



SERVICE CENTER

Right from creating a service ticket, keeping customers updated about task
progress, to collecting customer feedback post a service task, Kapture handles
it all.



FIELD FORCE AUTOMATION

Assign tasks to your field reps, track their location, close tickets and
complete reports within minutes, with Kapture’s mobile app.


View tickets from multiple channels in a single inbox
Assign service tickets to service agents based on issue type
Field agents can view their daily tasks on the mobile app


OUR MACHINE LEARNING ENABLED TOOLS ARE DESIGNED TO ADD INTELLIGENCE TO YOUR
CUSTOMER SUPPORT

EASY TO GET STARTED

Our account managers help you get started, so you can deploy and deliver a
seamless customer experience in no time.

INTEGRATE ALL PLATFORMS

You can integrate all your internal platforms with Kapture, using APIs and SDKs,
to facilitate efficiency across teams.

WE ARE HERE TO HELP

Be it product support or customer success, our experts are here to help clear
all the hurdles at every step of your journey.


THE BEST IN THE BUSINESS LOVE US!




We are extremely impressed with Kapture team’s quick response time and the
product’s robust functionality. We received uncompromised quality work and
reliable customer support.

FREDERICK DONATHAN

BAHAMAS AIR

We have 320+ authorised service centres in India, where all our customers can
easily reach out for any kind of service or warrant claims. Kapture helped us
keep track of all these orders on a single dashboard and made them easily
accessible to our service engineers across locations in real-time

VARUN KARUNANANTH

STANLEY BLACK&DECKER

Kapture has been with us for a few years now, and even today, when we ask for
any number of custom reports according to our present requirements, they do not
refuse help; and the support provided by them has helped us to gradually grow as
a brand and it has also been helping us improve our customer relationships which
has led to customer retention

ABHISHEK YADAV

TREEBO

We chose Kapture CRM after evaluating multiple platforms that would best suit
our needs. We needed one common platform for our sales, reservations, and
customer support functions. Implementing Kapture has made a huge difference to
our services.

ONEIL KHOSA

BAHAMAS PARADISE

We are extremely impressed with Kapture team’s quick response time and the
product’s robust functionality. We received uncompromised quality work and
reliable customer support.

FREDERICK DONATHAN

BAHAMAS AIR

We have 320+ authorised service centres in India, where all our customers can
easily reach out for any kind of service or warrant claims. Kapture helped us
keep track of all these orders on a single dashboard and made them easily
accessible to our service engineers across locations in real-time

VARUN KARUNANANTH

STANLEY BLACK&DECKER

Kapture has been with us for a few years now, and even today, when we ask for
any number of custom reports according to our present requirements, they do not
refuse help; and the support provided by them has helped us to gradually grow as
a brand and it has also been helping us improve our customer relationships which
has led to customer retention

ABHISHEK YADAV

TREEBO

We chose Kapture CRM after evaluating multiple platforms that would best suit
our needs. We needed one common platform for our sales, reservations, and
customer support functions. Implementing Kapture has made a huge difference to
our services.

ONEIL KHOSA

BAHAMAS PARADISE

We are extremely impressed with Kapture team’s quick response time and the
product’s robust functionality. We received uncompromised quality work and
reliable customer support.

FREDERICK DONATHAN

BAHAMAS AIR

We have 320+ authorised service centres in India, where all our customers can
easily reach out for any kind of service or warrant claims. Kapture helped us
keep track of all these orders on a single dashboard and made them easily
accessible to our service engineers across locations in real-time

VARUN KARUNANANTH

STANLEY BLACK&DECKER





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WORLDWIDE


AMERICAS

Canada United States


MIDDLE EAST

UAE

   OUR PRODUCTS

 * Service CRM
 * Sales CRM
   

   RESOURCES

 * Blog
 * Press Release
 * Case Study
 * Webinar
 * Whitepaper
 * Eguides
 * Videos
 * Presentations
 * Infographics
 * Customer Support Software
 * Careers
 * About Us
 * Referral Program
 * CRM Software

   FEATURES

 * Contact Center
 * Service Center
 * Live Chat
 * Field Service
 * KMS
 * Self-Serve
 * Internal Ticketing
 * Reporting & Analytics
 * LMS
 * Mobile CRM
 * Quotations & Payments
 * Order Management
 * Customer Data Management
 * Payments & collection
 * Features Comparison
 * Helpdesk Management System
 * B2B Interaction Management

   INDUSTRIES

 * Hotels
 * Travel
 * E-Commerce
 * Healthcare
 * Education
 * Real Estate
 * Airlines Management
 * FMCG
 * Pharma
 * Media
 * BFSI
 * Retail
 * Cruise Management
 * Consumer Durables

   CONTACT US

 * U.S.A. :
   3930, Coral Ridge Dr,
   Coral Springs, FL 33065

 * SINGAPORE :
   68 Circular Road,
   #02-01
   Singapore - 049422

 * PHILIPPINES :
   Five E-Com Center Building,
   Mall of Asia Complex
   405-407 Pacific Dr
   1300 Metro Manila

 * +1 415-630-6777 (USA)
 * +63 282 313 181 (PHILIPPINES)
 * sales@kapturecrm.com

 * 
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