help.wetransfer.com
Open in
urlscan Pro
104.16.53.111
Public Scan
Submitted URL: https://wetransfer.zendesk.com/hc/en-us
Effective URL: https://help.wetransfer.com/hc/en-us
Submission: On October 10 via api from ES — Scanned from ES
Effective URL: https://help.wetransfer.com/hc/en-us
Submission: On October 10 via api from ES — Scanned from ES
Form analysis
2 forms found in the DOMGET /hc/en-us/search
<form role="search" class="search" data-search="" data-instant="true" autocomplete="off" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off"><input type="search" name="query"
id="query" placeholder="What can we help you with?" autocomplete="off" aria-label="What can we help you with?"></form>
GET /hc/en-us/search
<form role="search" class="search" data-search="" data-instant="true" autocomplete="off" action="/hc/en-us/search" accept-charset="UTF-8" method="get"><input name="utf8" type="hidden" value="✓" autocomplete="off"><input type="search" name="query"
id="query" placeholder="What can we help you with?" autocomplete="off" aria-label="What can we help you with?"></form>
Text Content
* Home * About us * English English Français Español Italiano Nederlands Deutsch * Contact Support Help Center * About us * English English Français Español Italiano Nederlands Deutsch * Contact Support * All Systems Operational WETRANSFER SUPPORT FEATURED ARTICLES * What does WeTransfer Premium offer me? * Shared workspaces * Welcome to the WeTransfer app (iOS) * Introduction to portals and reviews * Why is my Collect content missing? * Learn more about all of WeTransfer's products * Sending transfers with the Mac app * WeTransfer + B Corp * Trouble uploading or sending * Trouble downloading, opening, or unzipping * Trouble with logging in, emails, or the website * Trouble with payments, receipts, or subscriptions SEARCH BY TOPIC * WETRANSFER SUBSCRIPTIONS Everything you ever wanted to know about your WeTransfer subscription, from setting up your WeTransfer page to creati... * WETRANSFER ACCOUNTS Everything you need to know about your WeTransfer account. * WETRANSFER ON MOBILE Everything you need to know about using our WeTransfer app and how to use WeTransfer on your mobile web browser. * PORTALS Everything you need to know about WeTransfer’s tool for creative reviews. Share work and get feedback all in one place. * COLLECT Your one-stop shop for all things related to our collaboration app - Collect! * PAPER® Welcome to the family! Bring your ideas to life by learning how to use these awesome products. * SECURITY/PRIVACY We hold your security and privacy to the highest standards. Here you’ll find how we keep you and your files safe. * KNOWLEDGE BASE Get down to the basics & the nitty gritty with these articles. Carefully curated to get you on your way again. * TROUBLESHOOTING Is our service getting you down or are you having a rough day? Don't worry - we’ve got things covered here. Beautifully obvious tools to keep your ideas moving. * WeTransfer, * Collect, * Paper, * Paste * and * WePresent. * * * * * About * Terms * Blog * Jobs * Newsroom