Submitted URL: http://help.otter.ai/
Effective URL: https://help.otter.ai/hc/en-us
Submission: On March 09 via api from US — Scanned from DE

Summary

This website contacted 12 IPs in 4 countries across 10 domains to perform 28 HTTP transactions. The main IP is 104.16.53.111, located in and belongs to CLOUDFLARENET, US. The main domain is help.otter.ai.
TLS certificate: Issued by R3 on February 7th 2024. Valid for: 3 months.
This is the only time help.otter.ai was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
5 9 104.16.53.111 13335 (CLOUDFLAR...)
9 104.18.72.113 13335 (CLOUDFLAR...)
2 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
2 2606:4700:10:... 13335 (CLOUDFLAR...)
1 2a04:4e42::649 54113 (FASTLY)
1 2001:4860:480... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 13.224.189.35 16509 (AMAZON-02)
2 18.245.46.20 16509 (AMAZON-02)
1 34.200.192.210 14618 (AMAZON-AES)
28 12
Apex Domain
Subdomains
Transfer
9 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2184
p23.zdassets.com — Cisco Umbrella Rank: 37461
theme.zdassets.com — Cisco Umbrella Rank: 11166
2 MB
8 otter.ai
help.otter.ai
14 KB
3 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 29
region1.google-analytics.com — Cisco Umbrella Rank: 2089
21 KB
2 intercomcdn.com
js.intercomcdn.com — Cisco Umbrella Rank: 2000
290 KB
2 intercom.io
widget.intercom.io — Cisco Umbrella Rank: 1628
api-iam.intercom.io — Cisco Umbrella Rank: 1963
6 KB
2 hellobar.com
my.hellobar.com — Cisco Umbrella Rank: 17820
75 KB
2 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 40
160 KB
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 84
344 B
1 zendesk.com
otterai.zendesk.com
807 B
1 jquery.com
code.jquery.com — Cisco Umbrella Rank: 760
30 KB
28 10
Domain Requested by
8 help.otter.ai 4 redirects static.zdassets.com
help.otter.ai
4 static.zdassets.com help.otter.ai
3 theme.zdassets.com help.otter.ai
p23.zdassets.com
2 js.intercomcdn.com widget.intercom.io
2 my.hellobar.com help.otter.ai
my.hellobar.com
2 www.googletagmanager.com help.otter.ai
2 www.google-analytics.com help.otter.ai
www.google-analytics.com
2 p23.zdassets.com help.otter.ai
p23.zdassets.com
1 api-iam.intercom.io js.intercomcdn.com
1 widget.intercom.io help.otter.ai
1 stats.g.doubleclick.net www.google-analytics.com
1 region1.google-analytics.com www.googletagmanager.com
1 otterai.zendesk.com 1 redirects
1 code.jquery.com help.otter.ai
28 14

This site contains links to these domains. Also see Links.

Domain
otter.ai
Subject Issuer Validity Valid
help.otter.ai
R3
2024-02-07 -
2024-05-07
3 months crt.sh
zdassets.com
E1
2024-03-03 -
2024-06-01
3 months crt.sh
*.google-analytics.com
GTS CA 1C3
2024-02-19 -
2024-05-13
3 months crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2023-08-25 -
2024-08-24
a year crt.sh
*.jquery.com
Sectigo RSA Domain Validation Secure Server CA
2023-07-11 -
2024-07-14
a year crt.sh
*.g.doubleclick.net
GTS CA 1C3
2024-02-19 -
2024-05-13
3 months crt.sh
*.intercom.com
Amazon RSA 2048 M03
2024-01-15 -
2025-02-11
a year crt.sh
*.intercomcdn.com
Amazon RSA 2048 M02
2023-12-01 -
2024-12-29
a year crt.sh

This page contains 3 frames:

Primary Page: https://help.otter.ai/hc/en-us
Frame ID: 960E2A108E6AD621EEF0A55AA2A2FC3D
Requests: 23 HTTP requests in this frame

Frame: https://help.otter.ai/cdn-cgi/challenge-platform/h/b/scripts/jsd/aeb70db32f0f/main.js
Frame ID: F25AE5015CE2518871EC9C18E71A2848
Requests: 2 HTTP requests in this frame

Frame: https://js.intercomcdn.com/frame-modern.f69469bf.js
Frame ID: C52BB89A0A449A2A3D03B1AD21CBC0B4
Requests: 3 HTTP requests in this frame

Screenshot

Page Title

Otter.ai Help Center

Page URL History Show full URLs

  1. http://help.otter.ai/ HTTP 301
    https://help.otter.ai/ HTTP 302
    https://help.otter.ai/hc HTTP 301
    https://help.otter.ai/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <!-- (?:End )?Google Tag Manager -->
  • googletagmanager\.com/gtm\.js
  • googletagmanager\.com/gtag/js

Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

28
Requests

86 %
HTTPS

55 %
IPv6

10
Domains

14
Subdomains

12
IPs

4
Countries

2194 kB
Transfer

4251 kB
Size

11
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://help.otter.ai/ HTTP 301
    https://help.otter.ai/ HTTP 302
    https://help.otter.ai/hc HTTP 301
    https://help.otter.ai/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 8
  • https://otterai.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/111e8e6e01b3952840fd6ff2ae791fb522c67b19/v2/host-without-iframe.js
Request Chain 19
  • https://help.otter.ai/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://help.otter.ai/cdn-cgi/challenge-platform/h/b/scripts/jsd/aeb70db32f0f/main.js

28 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request en-us
help.otter.ai/hc/
Redirect Chain
  • http://help.otter.ai/
  • https://help.otter.ai/
  • https://help.otter.ai/hc
  • https://help.otter.ai/hc/en-us
24 KB
7 KB
Document
General
Full URL
https://help.otter.ai/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
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accept-language
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Response headers

cache-control
max-age=0, public
cf-cache-status
MISS
cf-ray
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content-encoding
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content-language
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content-type
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date
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protocol
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x-xss-protection
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x-zendesk-origin-server
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x-zendesk-processed-host-header
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Redirect headers

cache-control
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cf-cache-status
DYNAMIC
cf-ray
8618775008702c2a-FRA
content-language
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content-type
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location
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strict-transport-security
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x-runtime
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x-ua-compatible
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50 KB
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Stylesheet
General
Full URL
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Requested by
Host: help.otter.ai
URL: https://help.otter.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

date
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x-amz-version-id
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server
cloudflare
etag
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Stylesheet
General
Full URL
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Requested by
Host: help.otter.ai
URL: https://help.otter.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://help.otter.ai/
User-Agent
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Response headers

date
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strict-transport-security
max-age=0
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
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cf-ray
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analytics.js
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52 KB
21 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: help.otter.ai
URL: https://help.otter.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Security Headers
Name Value
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
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server
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Accept-Encoding
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276 KB
93 KB
Script
General
Full URL
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Requested by
Host: help.otter.ai
URL: https://help.otter.ai/hc/en-us
Protocol
H2
Security
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Server
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Software
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Security Headers
Name Value
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

date
Sat, 09 Mar 2024 04:54:16 GMT
content-encoding
br
strict-transport-security
max-age=31536000; includeSubDomains
server
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vary
Accept-Encoding
content-type
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Full URL
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Requested by
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URL: https://help.otter.ai/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Request headers

accept-language
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User-Agent
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Response headers

date
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content-encoding
br
cf-cache-status
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cf-bgj
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Full URL
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URL: https://help.otter.ai/hc/en-us
Protocol
H2
Security
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Request headers

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accept-language
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User-Agent
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Response headers

date
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content-encoding
gzip
via
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age
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cache-control
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Requested by
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URL: https://help.otter.ai/hc/en-us
Protocol
H2
Security
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Security Headers
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Request headers

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User-Agent
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Response headers

date
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x-amz-version-id
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These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
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URL
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Verdicts & Comments Add Verdict or Comment

31 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 function| ga function| gtag object| dataLayer function| $ function| jQuery object| intercomSettings function| Intercom object| I18N object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| regeneratorRuntime object| I18n object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| google_tag_manager function| onYouTubeIframeAPIReady object| oldIds object| newIds string| selected function| bootstrap object| hellobarSiteSettings object| script function| Hellobar object| hellobar function| __intercomAssignLocation function| __intercomReloadLocation

11 Cookies

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Value:
.otter.ai/ Name: intercom-device-id-qkf37x9c
Value: 7a68a2fd-fcd7-46fb-bf38-6d9f7ace40a1

3 Console Messages

Source Level URL
Text
other warning URL: https://help.otter.ai/hc/en-us
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
javascript error URL: https://help.otter.ai/hc/en-us
Message:
Access to font at 'https://p23.zdassets.com/hc/theming_assets/9465264/360003221634/$assets-avertastd-regular-woff2' from origin 'https://help.otter.ai' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network error URL: https://p23.zdassets.com/hc/theming_assets/9465264/360003221634/$assets-avertastd-regular-woff2
Message:
Failed to load resource: net::ERR_FAILED

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api-iam.intercom.io
code.jquery.com
help.otter.ai
js.intercomcdn.com
my.hellobar.com
otterai.zendesk.com
p23.zdassets.com
region1.google-analytics.com
static.zdassets.com
stats.g.doubleclick.net
theme.zdassets.com
widget.intercom.io
www.google-analytics.com
www.googletagmanager.com
p23.zdassets.com
104.16.53.111
104.18.72.113
13.224.189.35
18.245.46.20
2001:4860:4802:32::36
2606:4700:10::ac43:2be9
2a00:1450:4001:810::200e
2a00:1450:4001:812::2008
2a00:1450:400c:c00::9d
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