URL: https://lenovo-hk--upgrade.custhelp.com/
Submission: On May 15 via api from US — Scanned from AU

Summary

This website contacted 3 IPs in 1 countries across 2 domains to perform 17 HTTP transactions. The main IP is 129.148.159.167, located in Bungarribee, Australia and belongs to ORACLE-BMC-31898, US. The main domain is lenovo-hk--upgrade.custhelp.com.
TLS certificate: Issued by DigiCert TLS RSA SHA256 2020 CA1 on March 13th 2024. Valid for: a year.
This is the only time lenovo-hk--upgrade.custhelp.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
13 129.148.159.167 31898 (ORACLE-BM...)
4 23.32.5.73 20940 (AKAMAI-ASN1)
17 3
Apex Domain
Subdomains
Transfer
13 custhelp.com
lenovo-hk--upgrade.custhelp.com
150 KB
4 rnengage.com
www.rnengage.com — Cisco Umbrella Rank: 20527
4 KB
17 2
Domain Requested by
13 lenovo-hk--upgrade.custhelp.com lenovo-hk--upgrade.custhelp.com
4 www.rnengage.com lenovo-hk--upgrade.custhelp.com
17 2

This site contains links to these domains. Also see Links.

Domain
cloud.oracle.com
Subject Issuer Validity Valid
*.custhelp.com
DigiCert TLS RSA SHA256 2020 CA1
2024-03-13 -
2025-04-13
a year crt.sh
wildcard.rnengage.com
DigiCert TLS RSA SHA256 2020 CA1
2023-08-31 -
2024-08-31
a year crt.sh

This page contains 2 frames:

Primary Page: https://lenovo-hk--upgrade.custhelp.com/
Frame ID: 8EE89B96171FED035917859FCEA41ADF
Requests: 14 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: 90A88F6BE4ABE48A2AA67283E343CB23
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

Support Home Page

Page Statistics

17
Requests

100 %
HTTPS

0 %
IPv6

2
Domains

2
Subdomains

3
IPs

1
Countries

153 kB
Transfer

487 kB
Size

2
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

17 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
lenovo-hk--upgrade.custhelp.com/
39 KB
11 KB
Document
General
Full URL
https://lenovo-hk--upgrade.custhelp.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
129.148.159.167 Bungarribee, Australia, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
daf3ad07ceed8f4c6155b065b421d2b3c7ff6c5aee8d7940537838e1b03ff906
Security Headers
Name Value
Content-Security-Policy frame-ancestors DENY
Strict-Transport-Security max-age=15724800
X-Content-Security-Policy frame-ancestors DENY
X-Frame-Options DENY

Request headers

Accept-Language
en-AU,en;q=0.9;q=0.9
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
sec-ch-ua-mobile
?0
sec-ch-ua-platform
"Win32"

Response headers

Cache-Control
private, max-age=180, must-revalidate
Connection
keep-alive
Content-Encoding
gzip
Content-Length
9883
Content-Security-Policy
frame-ancestors DENY
Content-Type
text/html;charset=utf-8
Date
Wed, 15 May 2024 11:05:25 GMT
Expires
Wed, 15 May 2024 19:08:25 HKT
RNT-GK-Machine
0.218
RNT-JN-Ext-Machine
43.4
RNT-JN-Ext-UUID
6572d53c-ec8c-4cd0-9401-6545499c5cd2
RNT-JN-Int-Machine
42.4
RNT-JN-Int-UUID
1185377e-119c-45b5-b9c9-039d32fd1835
RNT-Machine
0.75
RNT-Time
D=547494 t=1715771124670940
Strict-Transport-Security
max-age=15724800
Vary
Accept-Encoding
X-Content-Security-Policy
frame-ancestors DENY
X-Frame-Options
DENY
X-Request-ID
a7e26ed3f4680610ccfce9d6f35c6cac
standard.themes.standard.SITE.css
lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/templates/
20 KB
6 KB
Stylesheet
General
Full URL
https://lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/templates/standard.themes.standard.SITE.css
Requested by
Host: lenovo-hk--upgrade.custhelp.com
URL: https://lenovo-hk--upgrade.custhelp.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
129.148.159.167 Bungarribee, Australia, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
ed75add4bc1461999086b0af0c682957940a7869874f3d799b1f9bd8935b7ea1

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://lenovo-hk--upgrade.custhelp.com/
Accept-Language
en-AU,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Date
Wed, 15 May 2024 11:05:25 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
0c9d38b9-3c15-44ac-bd6f-01034e97a364
Last-Modified
Sun, 05 May 2024 11:45:00 GMT
Vary
Accept-Encoding
Content-Type
text/css
RNT-Time
D=18206 t=1715771125233533
RNT-Machine
0.71
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.4
Content-Length
5300
X-Request-ID
9cce5fd1ff03cb0627422d16b5e14ba8
Expires
Wed, 15 May 2024 11:20:25 GMT
standard.themes.standard.css
lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/templates/
6 KB
2 KB
Stylesheet
General
Full URL
https://lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/templates/standard.themes.standard.css
Requested by
Host: lenovo-hk--upgrade.custhelp.com
URL: https://lenovo-hk--upgrade.custhelp.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
129.148.159.167 Bungarribee, Australia, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
abf185885401604e3aed2485adfcccb5142dee9f2d2490c3194aa38ebecf4093

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://lenovo-hk--upgrade.custhelp.com/
Accept-Language
en-AU,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Date
Wed, 15 May 2024 11:05:25 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
abc146a2-0d28-4011-b516-56aadbc8b110
Last-Modified
Sun, 05 May 2024 11:45:00 GMT
Vary
Accept-Encoding
Content-Type
text/css
RNT-Time
D=8876 t=1715771125240997
RNT-Machine
0.72
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
1591
X-Request-ID
911b372b773e2ee43a2ff7316a9e7ae3
Expires
Wed, 15 May 2024 11:20:25 GMT
treeview-menu.css
lenovo-hk--upgrade.custhelp.com/rnt/rnw/yui_3.13/gallery-treeview/assets/
2 KB
1 KB
Stylesheet
General
Full URL
https://lenovo-hk--upgrade.custhelp.com/rnt/rnw/yui_3.13/gallery-treeview/assets/treeview-menu.css
Requested by
Host: lenovo-hk--upgrade.custhelp.com
URL: https://lenovo-hk--upgrade.custhelp.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
129.148.159.167 Bungarribee, Australia, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
ce6f9c23552102b84946aa345592d4084d5af841b2ecade57524e610cc7c1d2b

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://lenovo-hk--upgrade.custhelp.com/
Accept-Language
en-AU,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Date
Wed, 15 May 2024 11:05:25 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
621fdb6e-6e38-4dbb-8e16-11feaf158a5f
Last-Modified
Fri, 02 Feb 2024 01:10:47 GMT
Vary
Accept-Encoding
Content-Type
text/css
RNT-Time
D=17555 t=1715771125241010
RNT-Machine
0.69
Cache-Control
max-age=2592000
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Content-Length
645
X-Request-ID
3b045d428a5f66c972359a2370c2e4aa
Expires
Fri, 14 Jun 2024 11:05:25 GMT
RightNow.js
lenovo-hk--upgrade.custhelp.com/euf/core/3.2.6/js/1.225/min/
301 KB
93 KB
Script
General
Full URL
https://lenovo-hk--upgrade.custhelp.com/euf/core/3.2.6/js/1.225/min/RightNow.js
Requested by
Host: lenovo-hk--upgrade.custhelp.com
URL: https://lenovo-hk--upgrade.custhelp.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
129.148.159.167 Bungarribee, Australia, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
693e0ec0a31428c7651dfec397237d6bf3abdfef90490be73da40d24dad6b36d

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://lenovo-hk--upgrade.custhelp.com/
Accept-Language
en-AU,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Date
Wed, 15 May 2024 11:05:25 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
5421bca6-dd6e-4bb9-853e-56d944f650d0
Last-Modified
Fri, 19 Jan 2024 15:26:52 GMT
Transfer-Encoding
chunked
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=38562 t=1715771125241612
RNT-Machine
0.69
Cache-Control
max-age=2592000
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
X-Request-ID
250c126b2ea4b725feb621a5ba9965d2
Expires
Fri, 14 Jun 2024 11:05:25 GMT
standard.0ae4ad871a5735e820237464bdd28a89.js
lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/templates/
24 KB
6 KB
Script
General
Full URL
https://lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/templates/standard.0ae4ad871a5735e820237464bdd28a89.js
Requested by
Host: lenovo-hk--upgrade.custhelp.com
URL: https://lenovo-hk--upgrade.custhelp.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
129.148.159.167 Bungarribee, Australia, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
97553a90b9eb68818870e64758f721c5c3c676a845571ab80ffbf098a2f9a7dc

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://lenovo-hk--upgrade.custhelp.com/
Accept-Language
en-AU,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Date
Wed, 15 May 2024 11:05:25 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
b57a59a5-fd41-4c9d-9a64-9f28fc00476e
Last-Modified
Sun, 05 May 2024 11:45:00 GMT
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=7492 t=1715771125245482
RNT-Machine
0.68
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Content-Length
6023
X-Request-ID
c8d3e5846533573a037f5ccdefb1b3d1
Expires
Wed, 15 May 2024 11:20:25 GMT
home.17577f9f770dc13bf3dcc722a0c7d5e3.js
lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/pages/
49 KB
12 KB
Script
General
Full URL
https://lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/pages/home.17577f9f770dc13bf3dcc722a0c7d5e3.js
Requested by
Host: lenovo-hk--upgrade.custhelp.com
URL: https://lenovo-hk--upgrade.custhelp.com/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
129.148.159.167 Bungarribee, Australia, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
00f74d2402413a48fac78b1c6c2dd9d6b84af18161365e82680a800a4ff0d883

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://lenovo-hk--upgrade.custhelp.com/
Accept-Language
en-AU,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Date
Wed, 15 May 2024 11:05:25 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
475df5e8-7881-45f5-8318-c12e410a12e0
Last-Modified
Sun, 05 May 2024 11:45:00 GMT
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=15424 t=1715771125244933
RNT-Machine
0.74
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Content-Length
11764
X-Request-ID
3b450324104630be1e52a5e90f91368e
Expires
Wed, 15 May 2024 11:20:25 GMT
royalGrayBackground.png
lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/themes/standard/images/layout/
351 B
799 B
Image
General
Full URL
https://lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/themes/standard/images/layout/royalGrayBackground.png
Requested by
Host: lenovo-hk--upgrade.custhelp.com
URL: https://lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/templates/standard.themes.standard.SITE.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
129.148.159.167 Bungarribee, Australia, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
f8f0ae9522a8c505a2d91aa84f4d2d1399b65daa25633d4adefb3919f44dae03

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/templates/standard.themes.standard.SITE.css
Accept-Language
en-AU,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Date
Wed, 15 May 2024 11:05:25 GMT
RNT-JN-Ext-UUID
834b7cdc-8247-4e75-a130-4c0b62fc1dcd
Last-Modified
Tue, 11 Feb 2014 01:40:13 GMT
Content-Type
image/png
RNT-Time
D=15468 t=1715771125270472
RNT-Machine
0.71
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.4
Content-Length
351
X-Request-ID
f3eccbb4bedbb72a2444fd21a7407a64
Expires
Wed, 15 May 2024 11:20:25 GMT
truncated
/
67 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
475dac9a64f6ad7b2d94ce570219b11320acb90d6e28ffa97bd6617d19b2cdfb

Request headers

Accept-Language
en-AU,en;q=0.9;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36

Response headers

Content-Type
image/png
buttonGradientCombo.png
lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/themes/standard/images/
140 B
587 B
Image
General
Full URL
https://lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/themes/standard/images/buttonGradientCombo.png
Requested by
Host: lenovo-hk--upgrade.custhelp.com
URL: https://lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/templates/standard.themes.standard.SITE.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
129.148.159.167 Bungarribee, Australia, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
5898db0ae196380dedd0704e850bdca0616a37b513a3f74d8628dfbde3c548f6

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/templates/standard.themes.standard.SITE.css
Accept-Language
en-AU,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Date
Wed, 15 May 2024 11:05:25 GMT
RNT-JN-Ext-UUID
ac11bdc4-f9b5-41b3-8c8d-fe0ca61d8487
Last-Modified
Tue, 11 Feb 2014 01:40:13 GMT
Content-Type
image/png
RNT-Time
D=9822 t=1715771125286051
RNT-Machine
0.69
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Content-Length
140
X-Request-ID
926c544f16a98a366903cc6311cfb298
Expires
Wed, 15 May 2024 11:20:25 GMT
contactDiscs.png
lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/themes/standard/images/layout/
3 KB
3 KB
Image
General
Full URL
https://lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/themes/standard/images/layout/contactDiscs.png
Requested by
Host: lenovo-hk--upgrade.custhelp.com
URL: https://lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/templates/standard.themes.standard.SITE.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
129.148.159.167 Bungarribee, Australia, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
a912c59c5194b1c51f6f4fe6abca1adccff317f62011cd57e8697d8fcf2cf997

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/templates/standard.themes.standard.SITE.css
Accept-Language
en-AU,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Date
Wed, 15 May 2024 11:05:25 GMT
RNT-JN-Ext-UUID
3c7e5a77-6e0a-4802-8e51-2c278fd4f945
Last-Modified
Tue, 11 Feb 2014 01:40:13 GMT
Content-Type
image/png
RNT-Time
D=4877 t=1715771125290569
RNT-Machine
0.69
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.2
Content-Length
2967
X-Request-ID
7a744de21c5c032232cb4a9980767bd7
Expires
Wed, 15 May 2024 11:20:25 GMT
PoweredByOracle.png
lenovo-hk--upgrade.custhelp.com/euf/core/static/
3 KB
3 KB
Image
General
Full URL
https://lenovo-hk--upgrade.custhelp.com/euf/core/static/PoweredByOracle.png
Requested by
Host: lenovo-hk--upgrade.custhelp.com
URL: https://lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/templates/standard.themes.standard.css
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
129.148.159.167 Bungarribee, Australia, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
163cc3c9f307407c876a617edd0496f7a70c94c4742354824f94438ebada4679

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://lenovo-hk--upgrade.custhelp.com/euf/generated/optimized/1714909492/templates/standard.themes.standard.css
Accept-Language
en-AU,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Date
Wed, 15 May 2024 11:05:25 GMT
RNT-JN-Ext-UUID
9c536db2-778a-4974-894b-79dd8c9a7a41
Last-Modified
Thu, 09 Aug 2012 20:04:27 GMT
Content-Type
image/png
RNT-Time
D=8492 t=1715771125290270
RNT-Machine
0.74
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Content-Length
2803
X-Request-ID
0aa5570f8cd586808e7a3f9ee88c183f
Expires
Wed, 15 May 2024 11:20:25 GMT
acs.js
www.rnengage.com/api/1/javascript/ Frame 90A8
5 KB
3 KB
Script
General
Full URL
https://www.rnengage.com/api/1/javascript/acs.js
Requested by
Host: lenovo-hk--upgrade.custhelp.com
URL: https://lenovo-hk--upgrade.custhelp.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
23.32.5.73 Sydney, Australia, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-32-5-73.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
03d4dfb6155c4be430e4b8d85b190b6984caaed4a99c41df361efb44e45f48a8

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://lenovo-hk--upgrade.custhelp.com/
Accept-Language
en-AU,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Content-Type
application/javascript; charset=UTF-8
Date
Wed, 15 May 2024 11:05:25 GMT
Content-Encoding
gzip
Connection
keep-alive
Content-Length
2500
Vary
Accept-Encoding
Expires
Wed, 15 May 2024 11:05:25 GMT
e.js
www.rnengage.com/api/e/ca267570/ Frame 90A8
175 B
559 B
Script
General
Full URL
https://www.rnengage.com/api/e/ca267570/e.js
Requested by
Host: lenovo-hk--upgrade.custhelp.com
URL: https://lenovo-hk--upgrade.custhelp.com/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
23.32.5.73 Sydney, Australia, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-32-5-73.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
32f595ca9dbf9d3be752ab5ee7cb218c5231abff6cb15f7d8518ec5eaeff015f

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://lenovo-hk--upgrade.custhelp.com/
Accept-Language
en-AU,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Content-Type
application/javascript; charset=UTF-8
Date
Wed, 15 May 2024 11:05:25 GMT
Cache-Control
private
Connection
keep-alive
ETag
N4v_I8yJ
Content-Length
175
Expires
Wed, 22 May 2024 09:27:28 GMT
gallery-treeview-min.js
lenovo-hk--upgrade.custhelp.com/rnt/rnw/yui_3.13/gallery-treeview/
33 KB
10 KB
Script
General
Full URL
https://lenovo-hk--upgrade.custhelp.com/rnt/rnw/yui_3.13/gallery-treeview/gallery-treeview-min.js
Requested by
Host: lenovo-hk--upgrade.custhelp.com
URL: https://lenovo-hk--upgrade.custhelp.com/euf/core/3.2.6/js/1.225/min/RightNow.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
129.148.159.167 Bungarribee, Australia, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
68d992e2ae32b978bab65b5392dc460da82319f4aca4ef84387f13cc6964afff

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://lenovo-hk--upgrade.custhelp.com/
Accept-Language
en-AU,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Date
Wed, 15 May 2024 11:05:25 GMT
Content-Encoding
gzip
RNT-JN-Ext-UUID
6891677f-7eae-45f0-94b2-2cd1ff3de087
Last-Modified
Fri, 02 Feb 2024 01:10:47 GMT
Vary
Accept-Encoding
Content-Type
application/x-javascript
RNT-Time
D=13649 t=1715771125489885
RNT-Machine
0.78
Cache-Control
max-age=2592000
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.4
Content-Length
9470
X-Request-ID
9592d5562bb770855150473c59212afd
Expires
Fri, 14 Jun 2024 11:05:25 GMT
favicon.png
lenovo-hk--upgrade.custhelp.com/euf/assets/images/
494 B
942 B
Other
General
Full URL
https://lenovo-hk--upgrade.custhelp.com/euf/assets/images/favicon.png
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
129.148.159.167 Bungarribee, Australia, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
f36f158e78a91582f2f66b9487faba96d0837de07d03aec9d6d941157abc7ada

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://lenovo-hk--upgrade.custhelp.com/
Accept-Language
en-AU,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Date
Wed, 15 May 2024 11:05:25 GMT
RNT-JN-Ext-UUID
bae4c051-fdd5-4aba-8c71-4a4470578596
Last-Modified
Thu, 04 Feb 2016 17:47:34 GMT
Content-Type
image/png
RNT-Time
D=16195 t=1715771125613056
RNT-Machine
0.71
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
Content-Length
494
X-Request-ID
4df18337a4341ef1d8dde506e25f6f3e
Expires
Wed, 15 May 2024 11:20:25 GMT
r
www.rnengage.com/api/1/ Frame 90A8
43 B
211 B
Image
General
Full URL
https://www.rnengage.com/api/1/r?Z=-reWajpV1&s=TU7-njBq&uh=96d194a1&uc=lenovo-hk--upgrade.custhelp.com%2Fapp%2Fhome&b=ca267570&i=lenovo_gh__upgrade%3Alenovo_hk&f=rnw&p=Customer%20Portal&v=24.2.0.1-b225-sp1&e=N4v_I8yJ&%230:redirectCount=0&%230:navType=0&a=script-page,view&n=script-page,response,i,556
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
23.32.5.73 Sydney, Australia, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-32-5-73.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://lenovo-hk--upgrade.custhelp.com/
Accept-Language
en-AU,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Pragma
no-cache
Date
Wed, 15 May 2024 11:05:26 GMT
Cache-Control
no-store
Connection
keep-alive
Content-Length
43
Content-Type
image/gif
r
www.rnengage.com/api/1/ Frame 90A8
43 B
211 B
Image
General
Full URL
https://www.rnengage.com/api/1/r?Z=-reWcmE19&s=TU7-njBq&uh=96d194a1&uc=lenovo-hk--upgrade.custhelp.com%2Fapp%2Fhome&b=ca267570&i=lenovo_gh__upgrade%3Alenovo_hk&f=rnw&p=Customer%20Portal&v=24.2.0.1-b225-sp1&e=N4v_I8yJ&%230:redirectCount=0&%230:navType=0&n=script-page,load,i,971
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
23.32.5.73 Sydney, Australia, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
a23-32-5-73.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

sec-ch-ua
"Google Chrome";v="124", "Not:A-Brand";v="8", "Chromium";v="124"
Referer
https://lenovo-hk--upgrade.custhelp.com/
Accept-Language
en-AU,en;q=0.9;q=0.9
sec-ch-ua-mobile
?0
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36
sec-ch-ua-platform
"Win32"

Response headers

Pragma
no-cache
Date
Wed, 15 May 2024 11:05:26 GMT
Cache-Control
no-store
Connection
keep-alive
Content-Length
43
Content-Type
image/gif

Verdicts & Comments Add Verdict or Comment

10 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| YUI_config function| YUI object| RightNow function| EJS object| _rnq string| _yuid function| scanline object| regex object| line

2 Cookies

Domain/Path Name / Value
.www.rnengage.com/api/e/ca267570/ Name: eId
Value: N4v_I8yJ
lenovo-hk--upgrade.custhelp.com/ Name: cp_session
Value: fU4PH9q2OaCjqm6pDLq7JlYhm3JXxo24bTX7hjTidWPM45hcZRtuZ8bo6ARlbrMl1YpbFqDOgfnL3WI20Qhn2Q5IRr%7E73xzLqGdG%7ESIkW7JtgrbkcIKrMRTUHovu65BC1TCVvz%7EVhs%7Ep_dMQAY6k088EUi%7EtszT0y_ULi69Qkrm%7EdECFJj%7EeDYAaudz_GcQdQYZOwAHoTiiQQ0FqF0OXzryEScEyCwWKuHE2PI4QGAJHqHyvC1OSCh6GIb4owMT8IwglFnvyiHsrUiCQ4MULJDPoHAdCyMlDqBmgcOjiw5FoeXLUX4HiHCvEQYBe6F46z17Uem%7Ey0LoOZB5jOnEmtNUw2xt09j5dH9vJrMtCCawq8lh_0P%7Ercm9Ml_yqPe8_nbMkqVTcfmb6ZKC%7E2us5skaAXrgm2awO%7Eu

1 Console Messages

Source Level URL
Text
other warning URL: https://lenovo-hk--upgrade.custhelp.com/
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy frame-ancestors DENY
Strict-Transport-Security max-age=15724800
X-Content-Security-Policy frame-ancestors DENY
X-Frame-Options DENY