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SOCIAL CHAT COMMERCE


TURN CONVERSATIONS INTO CONVERSIONS

Accelerate and increase marketing conversions with AI powered, personalized chat
experiences on social media.

Request a demo


ACCELERATING GROWTH FOR BRANDS AROUND THE WORLD




REACH CUSTOMERS ON THEIR FAVORITE CHANNELS

Initiate conversations directly from any post, story, and/or ad into interactive
experiences and engage customers with meaningful conversations on Facebook,
Instagram and LINE.


ZEALS AI

Enable human-like chat experiences with smart replies, detect customer intent
and preferences, and generate hyper-personalized messaging and offers during the
chat.


AI-POWERED, EXPERT GUIDED

Although powered by AI, ZEALS chat experiences are crafted and closely monitored
by our expert conversation designers to constantly optimize for greater
performance.


BETTER UNDERSTAND CUSTOMERS WITH ZERO-PARTY DATA

Generate intelligence on customer intents, preferences, interests and more,
through automatically collected zero-party data from chat interactions.


ELEVATED CHAT EXPERIENCES WITH ZEALS INTEGRATIONS

Directly integrate ZEALS chat experiences with your stack to pull offers
directly from your inventory, enhance your customer database, accurately track
attribution and conversions and more.


CONVERSATIONS THAT DRIVE CONVERSIONS

 * CTX Ads
 * Organic Engagement
 * Social Push Notifications


CTX ADS

Transform your ads into interactive experiences that dynamically offer
personalized messaging, product recommendations, targeted promotions, and more.

Learn more



ORGANIC ENGAGEMENT

Initiate personalized chat experiences directly from your posts, stories, and
even your website to drive more customer engagement.

Learn more



SOCIAL PUSH NOTIFICATIONS

Continue the conversation with customers on their favorite social platforms with
automated push notifications. This is a ZEALS exclusive feature.

Learn more



FULLY MANAGED CHAT SOLUTIONS

We work closely with you to build and deploy chat solutions optimized for your
specific marketing objectives — with our expert conversation designers doing all
the work.


1.Design

2.Build

3.Launch

4.Manage

5.Report

6.Optimize



DRIVE MORE MEANINGFUL CUSTOMER ENGAGEMENTS

10
%
Avg. conversion rate
10
m+
Monthly end users engaged
100
%
Increase in avg. CTRs

Rotate Integrates Social Chat Commerce into its Growth Strategy

Read the case study

Moonlite Incorporates Social Chat Commerce to Accelerate Conversions

Read the case study

Zenni Optical Drives Meaningful Customer Engagement with Social Chat Commerce

Read the case study

How JINS Eyewear Elevated Their Online Shopping Experience with Social Chat
Commerce

Read the case study

Rotate Integrates Social Chat Commerce into its Growth Strategy

Read the case study

Moonlite Incorporates Social Chat Commerce to Accelerate Conversions

Read the case study

Zenni Optical Drives Meaningful Customer Engagement with Social Chat Commerce

Read the case study

How JINS Eyewear Elevated Their Online Shopping Experience with Social Chat
Commerce

Read the case study

‹›



OUR TRUSTED PARTNERS



FAQS


HOW IS ZEALS DIFFERENT FROM OTHER CHATBOTS?

ZEALs provides you with automated, personalized chat experiences that are fully
integrated with Instagram Direct Messenger, Facebook Messenger and LINE
Messenger. ZEALS chat experiences are not designed to just take surveys, answer
support questions or route users to live agents, but to engage users in
conversation-like experiences designed to drive marketing and sales conversions.

Unlike other chatbot solutions, we don’t expect you to do all the work. We
provide expert conversation designers to help you build, test and deploy chat
experiences that are tailored to your specific objectives.


HOW CAN PERSONALIZED CHAT EXPERIENCES HELP MY BUSINESS?

Traditional channels such as email and organic social are becoming less
effective in driving engagement and growth, and yielding lower marketing ROI.
Personalized chat experiences enable your business/brand to directly interact
with customers individually and cater to their needs in real-time, increasing
CTR by up to 100% and Conversions by up to 5X.


IS ZEALS A SERVICE OR SAAS SOLUTION?

ZEALS provides brands with the ability to easily build and integrate custom,
automated chat experiences across different social media platforms through our
social chat commerce platform (SaaS). In addition, ZEALS also offers
professional conversation design services to increase scale and performance.


HOW LONG DOES IT TAKE TO BUILD AND LAUNCH ZEALS CHAT EXPERIENCES?

ZEALs solutions are highly personalized to your brand voice and target
customers, so it will take 3 to 5 weeks to launch your first chat experiences.
Time to deployment is also dependent on your level of involvement and speed at
providing feedback.

Prior to launch, we will conduct detailed audience and channel research, work
with you to incorporate your brand voice into all chat experiences, build the
chat experiences, test, and launch.


DO I NEED TO HAVE MY BUSINESS SOCIAL ACCOUNTS (INSTAGRAM, FACEBOOK, OR LINE)
CREATED BEFORE I CAN USE ZEALS?

Yes, because customers will be interacting directly with your brand on their
favorite social channel(s). You can select to deploy chat experiences on one or
more social platforms of your choice (Instagram, Facebook, or Line).


WHAT IS ZEALS PRICING MODEL

We will work with you to determine the pricing plan that best suits your
marketing/advertising budget. Contact sales for more information.


ARE THERE ADDITIONAL COSTS FOR CONVERSATION DESIGN SERVICES

Up to 8 hours of conversation design services will be provided to help you build
and launch your first chat experiences at no additional cost. Post launch, up to
2 hours per month will be provided at no charge to help you monitor performance,
optimize active experiences, or build new experiences. Additional conversation
design services hours can also be purchased, starting $200 an hour.


WHAT IS ZERO PARTY DATA?

Data intentionally and proactively provided by the user/customer. It can
include, purchase intentions, product interests, personal context, and more…

The ability to collect this type of data directly from your customers, enables
you to better understand them on a deeper level, and create more tailored
experiences and products that better meet their needs. This can create not only
an improved customer experience but also increase sales, loyalty, lead capture,
conversion rates, etc. The list goes on.


DRIVING CUSTOMER GROWTH AND CONVERSIONS
STARTS WITH A SIMPLE CHAT

Chat with us

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