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Text Content

YOUR PRIVACY

Welcome! We’re glad you’re here and want you to know that we respect your
privacy and your right to control how we collect, use, and share your personal
data.
I understand
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WE'VE GONE PINK TO HELP FIGHT BREAST CANCER.

USE CODE "BREAST" AND WE'LL DONATE $50 TO NATIONAL BREAST CANCER FOUNDATION

Main Menu

 * About
   * About Us
 * Pet Insurance
   * What’s Different About Petsy Pet Insurance?
   * Pre-existing conditions: How we used to deal with them vs now
   * Pet Insurance for Puppies
   * Pet Insurance for Kittens
   * Pet Insurance for Dogs
   * Pet Insurance for Cats
   * Pet Insurance for Indoor Cats
   * Pet Insurance for Adopted Dogs and Cats
 * Pet Insurance Hub
   * What’s Different About Petsy Pet Insurance?
   * Pre-existing conditions: How we used to deal with them vs now
   * Cheap Pet Insurance: How to make Pet Insurance more affordable in Australia
   * Hundreds of Conditions Covered by Petsy
   * Petsy Pet Insurance Explained
   * Specified Conditions
   * Understanding Pre-existing conditions
   * Planning ahead
   * Pet Insurance Claims
 * Contact Us

Get a Quote
Get a free quote
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Need assistance? 1300 952 790

 * About
   * About Us
 * Pet Insurance
   * What’s Different About Petsy Pet Insurance?
   * Pre-existing conditions: How we used to deal with them vs now
   * Pet Insurance for Puppies
   * Pet Insurance for Kittens
   * Pet Insurance for Dogs
   * Pet Insurance for Cats
   * Pet Insurance for Indoor Cats
   * Pet Insurance for Adopted Dogs and Cats
 * Pet Insurance Hub
   * What’s Different About Petsy Pet Insurance?
   * Pre-existing conditions: How we used to deal with them vs now
   * Cheap Pet Insurance: How to make Pet Insurance more affordable in Australia
   * Hundreds of Conditions Covered by Petsy
   * Petsy Pet Insurance Explained
   * Specified Conditions
   * Understanding Pre-existing conditions
   * Planning ahead
   * Pet Insurance Claims
 * Contact Us

Menu
 * About
   * About Us
 * Pet Insurance
   * What’s Different About Petsy Pet Insurance?
   * Pre-existing conditions: How we used to deal with them vs now
   * Pet Insurance for Puppies
   * Pet Insurance for Kittens
   * Pet Insurance for Dogs
   * Pet Insurance for Cats
   * Pet Insurance for Indoor Cats
   * Pet Insurance for Adopted Dogs and Cats
 * Pet Insurance Hub
   * What’s Different About Petsy Pet Insurance?
   * Pre-existing conditions: How we used to deal with them vs now
   * Cheap Pet Insurance: How to make Pet Insurance more affordable in Australia
   * Hundreds of Conditions Covered by Petsy
   * Petsy Pet Insurance Explained
   * Specified Conditions
   * Understanding Pre-existing conditions
   * Planning ahead
   * Pet Insurance Claims
 * Contact Us




PET INSURANCE.
PROTECT WHO YOU LOVE COMING HOME TO.

Get a Quote




LOVED BY PET OWNERS AUSTRALIA WIDE.

I researched most of the pet insurance companies in Australia before I brought
my pup home. Apart from the great comprehensive coverage Petsy offers, when
talking to the customer service team, in my opinion, I feel they treat me as a
friend and not just a customer. My money is well invested with Petsy and I have
total confidence that my pup will be looked after should I need to make a claim
!  

CRAIG, MARCH 2023

I hunted around for Pet Insurance, when I adopted a 5year old retired breeding
dog. I read reviews on here for various companies and was swayed by the reviews
of Petsy. My experience has lived up to the high rating. The online quoting
system is easy to navigate. I love that they offer a "pre-existing assessment"
in the cooling off period - no waiting until you need to claim to find what the
small print says. As a result I dropped an option off my cover and received a
refund of it for the first month (deducted from second month). Truly individual
customer service with very supportive and knowledgeable people. Quick with
replies to queries. Very happy to recommend.

LIZ, NSW, APRIL 2023

Petsy were patient and thorough as I worked out my new puppy’s insurance. They
answered all my questions and the online process was seamless. Very happy with
no sub limits as well. Highly recommended.

D WHITTON, FEB 2023


GET A QUICK
PET INSURANCE QUOTE.

Get a Quote
First Name

I live in

Enter your suburb or postcode
Email address(Required)

By providing your email to us, you will be able to save your quote for later and
retrieve your quote.

WHO WOULD YOU LIKE A QUOTE FOR?

My dog (1)

My cat (1)

Hidden
Quote for Dog

Hidden
Quote for Cat



By proceeding to obtain a quote you agree that you understand and accept
the Website Terms & Conditions, Financial Services Guide, Privacy Policy and
agree to our use of cookies. We may pay referral fees or benefits to individuals
or organisations that refer new customers to Petsy. You agree that Petsy may
contact you about the services it provides.

Petsy Pty Ltd (ABN 54 633 343 058, AR 1277359) (‘Petsy’) distributes and
promotes Petsy Pet Insurance as an authorised representative of Blend Insurance
Solutions Pty Ltd (ABN 47 617 346 353, AFSL 500768). (‘Blend’). Blend is an
underwriting agency acting under a binding authority as agent for the insurer,
the Australia branch of Allied World Assurance Company, Ltd (ABN 54 163 304 907)
(‘Allied World’).

Petsy Pet Insurance is issued and administered by Knose Financial Services Pty
Ltd (ABN 38 620 795 735, AR 1275755) (‘Knose’). In all aspects of arranging this
product, Blend, Petsy and Knose act as agents of Allied World and not as your
agent. Allied World does not hold an Australian Financial Services Licence
(“AFSL”) and save for underwriting any new, altered or renewed Petsy Pet
Insurance policy administered, issued or otherwise arranged by Blend or Knose,
for which an exemption applies, does not provide any licenced financial
services. Allied World does not provide any claims handling and settlement
services in relation to claims made under any policy issued.

Any advice provided in this website is general advice only and has been prepared
without taking account of individual objectives, financial situation or needs.
Having regard to these, you should consider the appropriateness of this advice,
the Product Disclosure Statement (PDS), Financial Services Guide (‘FSG’) and
the Target Market Determination (‘TMD’) available at www.petsy.com.au or by
calling 1300 952 790 before deciding to acquire, or to continue to hold, this
product. Terms, conditions, limits and exclusions apply. Please refer to
the PDS, TMD and FSG for more details.


ZIP. ZERO. ZILCH.


ZERO SUB LIMITS

Most pet insurance policies in Australia have a number of sub-limits.

Petsy has ZERO SUB LIMITS

A TRUE $5000, $10,000 OR $25,000 ANNUAL BENEFIT LIMIT
CHOICE OF ANNUAL EXCESS AND PERCENTAGE BENEFITS

Read more about Sub Limits


ZIP. ZERO. ZILCH.


ZIP. ZERO. ZILCH.





Most pet insurance policies in Australia have a number of sub-limits.

Petsy has ZERO SUB LIMITS

Read more about sub limits

WHAT IS A SUB LIMIT?

Also known as a “condition limit” or “per incident limit”, a sub limit acts as a
ceiling limiting claims made on a pet insurance policy per year (period of
insurance), for treating certain conditions.

A sub limit adds an extra limit on certain veterinary expenses, common examples
include limits on cruciate ligament surgery, hip dysplasia, dental illness
and/or vet consultations. Having no sub limits means that there will be no extra
limits placed on any veterinary expenses if you choose Petsy, enabling you to be
able to claim up to (a maximum) of $5,000, $10,000 or $25,000 per year (period
of insurance).

Exclusion periods and exclusions apply. Click Here to read our PDS


 


WE HELP TO PROTECT AUSSIE DOGS & CATS

PETS MUST BE OVER 6 WEEKS AND UNDER 9 YEARS WHEN STARTING A NEW POLICY.
PETSY PET INSURANCE OFFERS NO AGE LIMIT ON RENEWALS.

DOGS

PUPPIES

CATS

INDOOR CATS

KITTENS

ADOPTED DOGS & CATS


POWERED BY AUSSIE PET OWNERS




PETSY PET INSURANCE MAY PROVIDE YOU PEACE OF MIND WHEN THE UNEXPECTED HAPPENS

WHAT IS PET INSURANCE?

GLAD YOU ASKED! PETSY PET INSURANCE IS A POLICY THAT REIMBURSES VET COSTS YOU
INCUR FOR THE TREATMENT OF YOUR PET IF THEY SUFFER AN UNEXPECTED INJURY OR
ILLNESS (PROVIDED THESE OCCUR AFTER ANY APPLICABLE EXCLUSION PERIOD HAS ENDED).

Whilst having Petsy Pet Insurance doesn’t make an illness or injury go away, it
does soften the financial impact and may make it easier for you to access
veterinary care for your pet without money being the sole deciding factor.

Petsy Pet insurance covers a wide range of conditions/illnesses from ear
infections to diabetes, all the way through to cancer treatment and the cost of
x-rays and surgery if for example, your pet has gastrointestinal problems. Your
Petsy Pet Insurance policy may come in handy if your pet accidentally breaks a
bone or is hurt by a car, or if they accidentally eat something dangerous, they
shouldn’t have.

It’s important to protect the ones that are important to you, and no-one wants
to be in a position where they are unable to meet the veterinary cost for their
pet following an unexpected incident. Having Petsy Pet Insurance can mean that
you and your furry friend can have peace of mind, even when life gets tough, and
things don’t go as planned.

Get a Quote


MEET OUR FURRY FRIENDS

Tilly the Mini DachshundBenny the Basenji@billysofawny@hidayojMabel the
RagdollTaco the Jug@sukipawsZeek the CavoodleGonzo the LaberneseTilly the Mini
DachshundBenny the Basenji@billysofawny@hidayojMabel the RagdollTaco the
Jug@sukipawsZeek the CavoodleGonzo the LaberneseTilly the Mini Dachshund


HOW DOES PET INSURANCE WORK WITH PETSY

YOU GET TO SEE A SUMMARY OF COVER WHEN YOU START YOUR QUOTE.

YOU’LL ALSO BE ABLE TO TAILOR THE LEVEL OF COVER BASED ON AVAILABLE OPTIONS FOR
THINGS SUCH AS THE BENEFIT PERCENTAGE AND ANNUAL EXCESS AND WELL AS PREFERRED
START DATE.

AFTER PAYMENT, YOU'LL RECEIVE A CONFIRMATION OF COVER AND YOUR POLICY DOCUMENTS
BY EMAIL.

Get a Quote

1

SELECT OUR TOP LEVEL OF COVER OR CUSTOMISE

2

FILL IN AN APPLICATION AND HAVE YOUR FURRY FRIEND COVERED FROM MIDNIGHT ON YOUR
SELECTED START DATE

3

FOR ACCEPTED CLAIMS, GET REIMBURSED FOR A PORTION OF ELIGIBLE VET COSTS FOR THE
TREATMENT OF AN UNEXPECTED INJURY OR ILLNESS




WHAT THE POLICY DOESN’T COVER

PETSY PET INSURANCE IS DESIGNED TO PROVIDE COVER FOR THE VET COSTS OF TREATMENT
THAT IS REQUIRED TO RELIEVE OR CURE AN UNEXPECTED ILLNESS OR INJURY.

Pre-existing Conditions

Treatment of conditions that have occurred, have shown signs or symptoms and/or
you knew about the condition (or a reasonable person in the circumstances could
be expected to have known) prior to purchasing your policy or during an
applicable exclusion period are considered Pre-existing Conditions, and are not
covered.

Made for the unexpected

Preventative and routine items & treatments, such as general check-ups and
vaccinations, things you would expect to do in order to keep your pet healthy,
and elective procedures (including desexing) are not covered.

Exclusion Periods apply

An exclusion period is the amount of time during which no benefit is payable
under the policy and this means you cannot claim for vet costs for treatment
your pet receives in relation to an illness or injury which occurs during a
exclusion period. In addition any condition that occurs, has shown signs or
symptoms and/or you come to know about it during a exclusion period, will meet
the definition of a Pre-existing Condition and will therefore be excluded from
your cover.

Exclusion periods apply from the time your policy starts, even if you have
decided to switch to Petsy Pet Insurance from another provider’s pet insurance
policy, and also if you upgrade your level of cover with Petsy.

THE CURRENT EXCLUSION PERIODS ARE:

 * 1 day for Injury (except Specified Conditions)
 * 14 days for Illness (except Specified Conditions)
 * 6 months for Specified Conditions
 * 6 months for Optional Behavioural Problems
 * Optional Dental Illness
   * 14 days for pets under 1-year-old
   * 6 months for pets 1-year-old and over

Get a Quote View the full list


WHAT THE POLICY COVERS

IN THE EVENT OF AN UNEXPECTED INJURY OR ILLNESS, THE POLICY COVERS ELIGIBLE VET
COSTS FOR TREATMENT. SO, IF YOUR PET ATE SOMETHING TOXIC OR DANGEROUS, YOU WILL
BE COVERED FOR THE COST OF REQUIRED MEDICINE AND/OR SURGERY PROVIDED BY A VET TO
TREAT YOUR PET.

Treatment means the necessary medical care provided to Your Pet by or under the
supervision of a Vet to relieve or cure an Illness or Injury.

It may include but not limited to reasonable and customary hospitalisation,
surgery, x-rays, medication, diagnostic tests, nursing and other care and
procedures.

EXAMPLES OF ACCIDENTAL INJURIES

 * Injuries due to a motor vehicle accident
 * Ingestion of foreign objects
 * Fractures
 * Poisoning
 * Bite wound or fight wound abscesses

EXAMPLES OF ILLNESS:

 * Skin, Ear and Eye Conditions
 * Hip Dysplasia
 * Cruciate Ligament Conditions
 * Intervertebral Disc Disease
 * Cancer

Get a Quote View the full list


THERE ARE OVER 12,000 REGISTERED VETS IN AUSTRALIA. WITH PETSY PET INSURANCE,
YOU CAN CHOOSE YOUR OWN VET.

GOT A FAVOURITE VET?

TOO EASY, WITH PETSY PET INSURANCE YOU CAN USE ANY REGISTERED VET THAT WORKS FOR
YOU.

Get a Quote


ABOUT PETSY
THE PET PEOPLE.

PROTECTING AUSSIE PETS

Petsy was founded to help protect Aussie pets. Our policy is customizable,
comprehensive and may help to reimburse you for vet costs for treatment when
unexpected accidental injuries and illnesses strike.

WE’RE PET SPECIFIC

At Petsy, we understand how important our customers' pets are to them. We’re an
Australian owned and made brand specialising in pet insurance which can help
lessen the financial impact to treat your pets due to life's unexpected dangers.

WE CARE

We’re in constant communication with real pet owners, vets, breeders and animal
rescues and shelters. We also partner with local businesses and give back to
causes close to our heart.

Get a Quote


GOOD TO KNOW

CLAIMS PROCESSING TIME

Claims take approximately 5 business days to get assessed once all the
documentation required has been submitted by you and/or your vet. Once the claim
is approved, we’ll ensure you are reimbursed directly into your nominated
account.

MEDICAL HISTORY

When we conduct the assessment of your first claim under the policy, we will
also arrange for a full assessment of your pet’s medical history and share this
with you.

INCLUSIONS AND EXCLUSIONS

It's important you take the time to understand the cover available under the
policy. Terms, conditions, limits and exclusions apply, refer to the Product
Disclosure Statement and Policy Wording, and get in touch if you’ve got any
questions.




WE GIVE A

GOOD FOR YOU

GOOD FOR YOUR PET

GOOD FOR THE PLANET

We’re committed to sustainable practices and where possible, are paperless and
use compostable materials. We’re also big on supporting local businesses, giving
back to our community and causes close to our heart.

Get a Quote


YOU’RE IN GOOD PAWS

PEACE OF MIND

Rest easy knowing that your next anxious emergency vet visit isn’t going to cost
you an arm and a paw.

AUSTRALIAN TEAM

A dedicated Australian customer service team taking excellent care of our fellow
Aussie pet owners.

LIFELONG PROTECTION

Renewal of your policy will not be refused, due to the claims you have made or
if your pet has developed chronic conditions, as long as You continue to pay
Your Premium when it falls due, meet the conditions of cover, and the product is
still available

NO SUB LIMITS, NO HIDDEN FEES

Our policy has no sub limits or hidden fees. Nice hey?


OUR TOP LEVEL OF COVER

$25,000
ANNUAL
BENEFIT LIMIT

One of the highest limits around

90% BENEFIT PERCENTAGE

Get reimbursed up to 90% of eligible vet costs

$0 ANNUAL EXCESS

No amount to be met before calculating benefit

Optional Extra Benefits included: Specialised Therapies, Behavioural Problems
and Dental Illness


BUILD-YOUR-OWN

ENJOY THE FREEDOM TO CUSTOMISE YOUR COVER TO SUIT YOU AND YOUR PET

$5000, $10,000 OR $25,000 ANNUAL LIMIT

80% OR 90%
BENEFIT PERCENTAGE

$0, $150 OR $500
ANNUAL EXCESS

Decide whether to include Optional Extra Benefits: Specialised Therapies,
Behavioural Problems, and Dental Illness.

or


ANIMALS
IN CHARGE

Our friends at Animals In Charge make beautiful, durable products that are kind
to the environment. Their products use recycled, salvaged and natural materials
to ensure the most minimal impact on our Earth, plus $1 from every sale is
donated to animal rescue and rehabilitation. Together we offer exclusive product
promotions held throughout the year including customised pet tags, compostable
poo bags made from plants not plastic, and more.


THE NATIONAL BREAST CANCER FOUNDATION

The National Breast Cancer Foundation (NBCF) is Australia’s leading national
body funding game-changing breast cancer research. As a corporate partner, we
not only help to provide vital funds for research, but also support the National
Breast Cancer Foundation in other ways such as payroll giving, gifts in kind,
pink products and personalised cause-related marketing campaigns in support of
their mission to reach Zero Deaths from breast cancer by 2030.


LIVIN

Proudly an Australian business that is mental health aware and a partner of
LIVIN. LIVIN is a non-profit mental health organisation that was founded in
2013, with a vision to break the stigma of mental health and improve people’s
mental health through early intervention and prevention initiatives. LIVIN
empowers people to speak up because It Ain’t Weak To Speak®.


NO ONE LIKES A CAT-ASTROPHE

WERE YOU AWARE THAT VET BILLS AND EXAMINATION FEES CAN CREEP UP QUICKLY AFTER AN
ILLNESS OR EMERGENCY?

CANCER TREATMENT THAT INCLUDES REMOVING TUMOURS CAN COST UP TO $15,000; EVEN
DIABETES MEDICATION CAN COST YOU $1,200 A YEAR.

Insurance is the one thing we pay for that we hope we never need to use. But
when needed, pet owners are relieved to have it.

Pet Insurance can play an important role in helping you support your pet with
the care that they need if something unexpectedly goes wrong.

Get a Quote


HOW TO MAKE A CLAIM

LODGING YOUR CLAIM IS QUICK AND EASY AND YOUR VET CAN DO IT FOR YOU.

Here’s an overview of the claim process.

PAPERLESS CLAIM LODGEMENT

 1. Log into your Petsy Portal from any device
 2. Select the Pet’s policy if you have more than one
 3. Select “New Claim”
 4. Upload or take a photo of your paid invoice and answer the questions
 5. Click submit and you’re done!

VET CLAIM LODGEMENT

Ask your vet to email a copy of the invoice and clinical notes to: 
claims@petsy.com.au

DOWNLOAD THE
PRODUCT DISCLOSURE STATEMENT

Download



CONTACT PETSY

 * Address:
   
   Suite 58, Mezzanine/388 George St, Sydney NSW 2000

 * Phone:
   1300 952 790
 * Email:
   hello@petsy.com.au

CONNECT WITH US

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GET A QUOTE

 * Pet Insurance for Puppies
 * Pet Insurance for Kittens
 * Pet Insurance for Dogs
 * Pet Insurance for Cats
 * Pet Insurance for Indoor Cats
 * Pet Insurance for Adopted Dogs and Cats

 * Pet Insurance for Puppies
 * Pet Insurance for Kittens
 * Pet Insurance for Dogs
 * Pet Insurance for Cats
 * Pet Insurance for Indoor Cats
 * Pet Insurance for Adopted Dogs and Cats

PETSY PET INSURANCE

 * Home
 * About Us
 * Petsy Pet Insurance Explained
 * Planning ahead
 * Understanding Pre-existing conditions
 * Specified Conditions
 * Pet Insurance Claims

 * Home
 * About Us
 * Petsy Pet Insurance Explained
 * Planning ahead
 * Understanding Pre-existing conditions
 * Specified Conditions
 * Pet Insurance Claims

POLICY DOCUMENTS

 * Claims Process
 * Petsy Pet Insurance Product Disclosure Statements
 * Financial Services Guide
 * Target Market Determination
 * Complaints and Dispute Resolution Process
 * Family Violence Policy
 * Financial Hardship Guide
 * Reduction of Exclusion Period Application Form
 * Reduction of BOAS Exclusion Period Application Form

 * Claims Process
 * Petsy Pet Insurance Product Disclosure Statements
 * Financial Services Guide
 * Target Market Determination
 * Complaints and Dispute Resolution Process
 * Family Violence Policy
 * Financial Hardship Guide
 * Reduction of Exclusion Period Application Form
 * Reduction of BOAS Exclusion Period Application Form

CONNECT WITH US

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COMPANY INFORMATION



Petsy Pty Ltd (ABN 54 633 343 058, AR 1277359) (‘Petsy’) distributes and
promotes Petsy Pet  Protection Plus (formally Petsy Pet Insurance), Petsy Puppy
Protection Plus and Petsy Kitten Protection Plus as an authorised representative
of Knose Financial Services Pty Ltd (ABN 38  620 795 735, AFSL 536651) trading
as ThePetInsuranceCompany.com.au (‘ThePetInsuranceCompany.com.au’). ThePetInsuranceCompany.com.au is
an underwriting agency acting under a binding authority as an agent for the
insurer; Pacific International Insurance Pty Limited (ABN 83 169 311 193)
(‘Pacific) in relation to Petsy Puppy Protection Plus and Petsy Kitten
Protection Plus policies and Petsy Pet Protection Plus policies from 01 March
2023 or have an anniversary renewal date from 18 March 2023, and the Australia
branch of Allied World Assurance Company, Ltd (ABN 54 163 304 907) (‘Allied
World’) in relation to Petsy Pet Insurance policies purchased between 17
February 2022 and 28 February 2023 (inclusive) or renewed between 01 March 2023
and 17 March 2023 (inclusive). In all aspects of arranging this product, Petsy
and ThePetInsuranceCompany.com.au act as an agent of Pacific/Allied World (as
the case may be) and not as your agent. Any advice contained in this email is
general advice only and has been prepared without taking into account individual
objectives, financial situation or needs and you should consider the
appropriateness of any such advice, the Product Disclosure Statement (‘PDS’) and
the Target Market Determination (‘TMD’) available via http://www.petsy.com.au or
by calling 1300 952 790 before making a decision to acquire, or to continue to
hold, the product. Terms, conditions, limits and exclusions apply. Please refer
to the PDS. 

Privacy Policy – Website Terms of Use

© Copyright 2024 Petsy Pet Insurance 

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Petsy Bot  a few seconds ago
Hi There! Thanks for Contacting us @ Petsy. My name is Benny the Bot

Petsy Bot  a few seconds ago
Before we get started, I would like to inform you that I am still learning :) So
please be patient with me. Mum says I'm getting smarter everyday :)

Petsy Bot  a few seconds ago

I do have to let you know:

Any advice provided is general advice only and is provided without considering
your individual objectives, financial situation or needs. You should consider
these, having regard to the appropriateness of any such advice and the Product
Disclosure Statement (PDS) for Petsy Pet Insurance (available on
www.petsy.com.au or by requesting during the chat) before deciding to acquire,
or to continue to hold, this product. Pre-existing conditions, waiting periods,
and other exclusions, terms & conditions apply. Please see the Product
Disclosure Statement (petsy.com.au) for more details.


Petsy Bot  a few seconds ago
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