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Text Content

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My Payment Logout


 * Our Partners
   * New Partners Documents
 * Careers
   * Vacancies
 * Contact Us
 * Help Center

Login


 * About Us
   * My Home Credit app
   * Our Partner Store
   * Terms and Conditions
   * Privacy Notice
 * Products & Promos
   * Consumer Loan
   * Marketplace
   * Cash Loan
   * Credit Card
   * Qwarta
   * Home Credit Pay
   * Promos
   * Smile Rewards
 * All about loans
   * How Can I Get a Loan?
   * Frequently Asked Questions
   * Terms and Conditions
 * Payments
   * Pay Now
   * Guidelines for Payments
   * Frequently Asked Questions
 * Blogs
   * Financial Literacy
   * Tips & Stories
 * Our Partners
   * New Partners Documents
 * Help Center
 * Careers
   * Vacancies
 * Contact Us

 * About Us
   * My Home Credit app
   * Our Partner Store
   * Terms and Conditions
   * Privacy Notice
 * Products & Promos
   * Consumer Loan
   * Marketplace
   * Cash Loan
   * Credit Card
   * Qwarta
   * Home Credit Pay
   * Promos
   * Smile Rewards
 * All about loans
   * How Can I Get a Loan?
   * Frequently Asked Questions
   * Terms and Conditions
 * Payments
   * Pay Now
   * Guidelines for Payments
   * Frequently Asked Questions
 * Blogs
   * Financial Literacy
   * Tips & Stories
 * Our Partners
   * New Partners Documents
 * Help Center
 * Careers
   * Vacancies
 * Contact Us


COVID-19 ADVISORY:

ADVISORY 1 OF 3

Kapit lang tayo-- we will all get through this together!

See Details


COVID-19 ADVISORY:

ADVISORY 2 OF 3

We made paying online easier and more convenient. You can now pay using
Mastercard or Visa debit card, UnionBank, Bancnet ATM cards and BPI account when
paying for your Home Credit installments and credit card bills in our website.

PAY NOW


COVID-19 ADVISORY:

ADVISORY 3 OF 3

Check here the updated operational schedules of our payment partners.

List of Payment Partners


COVID-19 HELP

WITH OUR LOAN INSTALLMENTS, YOU DON’T NEED TO WAIT FURTHER. YOU CAN NOW EASILY
GET THE MOBILE PHONE YOU’VE ALWAYS WANTED. CREDIT CARD IS NOT REQUIRED, YOU ONLY
NEED THE FOLLOWING:


PAY ONLINE

You can now pay your Home Credit installments, credit card bills through our
online payment tool. Due to COVID-19, we will be waiving your penalties for late
payments and processing fees.

Pay Now


UPDATED PAYMENT CHANNELS

Prefer paying through over the counter channels? Check the updated schedule of
our payment partners here.

View Updated Schedule


VIEW YOUR LOAN DETAILS

Want to view your account details? You can download the My Home Credit app or
login to My Payment to check your loan info.

Download App My Payments


CAN’T FIND WHAT YOU’RE LOOKING FOR? PLEASE SEE OUR FAQS BELOW.


SEARCH KNOWLEDGE BASE BY KEYWORD

Search




PAYMENTS


 * INFORMATION
   
   * Are there any hidden charges?
   * Can I apply for another loan?
   * Can I pay using my credit card?
   * How long before the payment posted on my account?
   * How will I know if the payment was received?
   * If I pay ahead of my due date will I be charge any fee?
   * If I would pay in advance can I get the discount on interest?
   * What are the transaction fees and why do I need to pay it?
   * What do I write for biller/account name?
   * What is the difference between the Payment Due Date and the Recommended
     Payment Due date?
   * Why are you not sending monthly installment?
   * Will you accept payment from a 3rd party on my behalf?
     Show all articles ( 4 ) Collapse Articles


 * INFORMATION (AUTO DEBIT ARRANGEMENT)
   
   * When will you debit the payment from my account if I am enrolled to ADA?


 * INSTALLMENT SCHEDULE INFO
   
   * Can I make an advance payment?
   * How do I check the remaining terms of my loan?
   * Is it possible to change my due date?
   * What is the difference between the Payment Due date and the Recommended
     Payment Due date? Which should I follow?
   * Where can I check my outstanding balance?


 * MISPOSTING OF PAYMENT
   
   * The account number that I've inputted when I paid my Home Credit loan was
     incorrect. It's the account number of my relative/friend. Is it possible to
     transfer it to the right account?


 * OVERPAYMENT REFUND
   
   * I want to refund my overpayment, what shall I do?


 * PAYMENT CHANNELS
   
   * What are the payment channels and do I have to pay the processing fee?


 * PAYMENT STATUS
   
   * I am enrolled in Auto Debit Arrangement (ADA). How will I know if my
     payment was succesfully debited on my bank account?


 * POSTING OF PAYMENTS
   
   * How do I know if my payment went through?
   * How do I make a payment? What mode of payment is accepted?


 * UNPOSTED PAYMENT
   
   * During transaction, I supplied my correct loan account number but my
     payment was not posted. What shall I do?


CONTRACT MANAGEMENT


 * ADA CANCELLATION
   
   * How to cancel Auto Debit Arrangement (ADA)?


 * ADA ENROLLMENT
   
   * How to enroll for Auto Debit Arrangement (ADA)?


 * CANCELLATION OF CONTRACT
   
   * I was not able to get the item from the POS. Can I cancel my contract?


 * CONTRACT INFORMATION
   
   * Can I get a copy of my contract?
   * How can I request for a Copy of Full Payment (CFP) and Official Receipt
     (OR)?
   * How can I request for a Statement of Account (SOA)?
   * I am the beneficiary. How can I claim my insurance?
   * What is my loan account number?
   * Where can I get my loan account number?


 * EARLY REPAYMENT INFO
   
   * I am interested to pay the loan amount in full, how can I do that?
   * I want to shorten the terms of my payment, how can I do that?


INFORMATION


 * COMPANY
   
   * How do I check the vacant positions in your company?
   * How do I know the address location of Homecredit?


 * PRODUCT
   
   * Can I apply through online?
   * Do you offer cash loan?
   * How much is the minimum downpayment?
   * I am interested to get a loan. What are the available promotions and
     gadgets?
   * What are the available partner stores?
   * What are the fees I need to pay if I apply for a consumer loan?
   * What are the requirements for loan application?
   * What is the minimum and maximum loan period?
   * When can I re-apply for a Cash Loan?
   * When can I re-apply for a commodity loan?
     Show all articles ( 2 ) Collapse Articles


SECURITY

 * What are the benefits of face recognition?
 * What is face recognition?


STILL NEED HELP? CONTACT US THROUGH THE FOLLOWING CHANNELS BELOW.

Customer Service (02) 7753 5711 (Globe) (02) 8424 6611 (PLDT) info@homecredit.ph
24/7
Collections Hotline *(02) 7753-57-12 *(02) 8424 6612 (PLDT) For account and
payment – related concerns, reach out to us at
repayment@homecredit.ph To report pending or unactioned incident related to
collection, email our senior management at
PH.Collections.Head@homecredit.ph Reminder: To immediately address your concern,
please make sure to indicate your Account number and Updated contact number.
Open from 8AM – 8PM
Chat With Us Open 24 / 7
Customer Service (02) 7753 5711 (GLOBE) (02) 8424 6611 (PLDT) info@homecredit.ph
Open 24 / 7
Open 24 / 7
Collections Hotline (02) 7753 5712 (GLOBE) (02) 8424 6612 (PLDT)
repayment@homecredit.ph Open FROM 8AM – 8PM
Open FROM 8AM – 8PM
Retailers Hotline (02) 7753 5700 POS.Opening@homecredit.ph Temporary Unavailable
TEMPORARY UNAVAILABLE
Open 24 / 7

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PRODUCTS

 * All productsOpens in a new tab
 * Promo loansOpens in a new tab
 * Opens in a new tab

ABOUT LOANS

 * How to applyOpens in a new tab
 * Loan RequirementsOpens in a new tab
 * Our partner storesOpens in a new tab
 * Terms & conditionsOpens in a new tab

FOR CUSTOMERS

 * Financial LiteracyOpens in a new tab
 * Payments & GuidelinesOpens in a new tab
 * My Payment portalOpens in a new tab
 * FAQOpens in a new tab

HOME CREDIT PHILIPPINES

 * About usOpens in a new tab
 * CareersOpens in a new tab
 * ContactsOpens in a new tab
 * Privacy NoticeOpens in a new tab

All Rights Reserved ® 2021 Home Credit Philippines


Corporate Name: HC Consumer Finance Philippines, Inc.
SEC Reg. Number: CS201301354 Certificate of Authority Number 1071 issued 07
April 2017 Please read carefully the terms and conditions before proceeding with
a loan transaction.

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