customerservice.starbucks.com Open in urlscan Pro
74.117.200.136 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
http://customerservice.starbucks.com/app/contact/ask/
Effective URL:
https://customerservice.starbucks.com/app/contact/ask/
Submission: On January 02 via api (January 2nd 2020, 9:50:24 pm UTC) from US

Summary HTTP 29 Redirects Links 42 Behaviour Indicators

Summary

This website contacted 14 IPs in 5 countries across 12 domains to perform 29 HTTP transactions. The main IP is 74.117.200.136, located in Elk Grove Village, United States and belongs to NETDYNAMICS - Oracle Corporation, US. The main domain is customerservice.starbucks.com.
TLS certificate: Issued by Sectigo RSA Organization Validation S... on May 9th 2019. Valid for: a year.

This is the only time customerservice.starbucks.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 8	74.117.200.136 74.117.200.136	7160 (NETDYNAMICS) (NETDYNAMICS - Oracle Corporation)
1	104.108.49.156 104.108.49.156	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
1	52.216.142.206 52.216.142.206	16509 (AMAZON-02) (AMAZON-02 - Amazon.com)
2	23.210.248.44 23.210.248.44	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
1 2	2a00:1450:400... 2a00:1450:4001:824::2008	15169 (GOOGLE) (GOOGLE - Google LLC)
1	2a00:1450:400... 2a00:1450:400c:c04::9b	15169 (GOOGLE) (GOOGLE - Google LLC)
1	23.210.250.213 23.210.250.213	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
4	23.5.98.137 23.5.98.137	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
4	151.101.12.157 151.101.12.157	54113 (FASTLY) (FASTLY - Fastly)
3	2a03:2880:f01... 2a03:2880:f01c:8012:face:b00c:0:3	32934 (FACEBOOK) (FACEBOOK - Facebook)
1	2a03:2880:f11... 2a03:2880:f11c:8183:face:b00c:0:25de	32934 (FACEBOOK) (FACEBOOK - Facebook)
1	104.244.42.136 104.244.42.136	13414 (TWITTER) (TWITTER - Twitter Inc.)
1	74.117.200.68 74.117.200.68	7160 (NETDYNAMICS) (NETDYNAMICS - Oracle Corporation)
29	14

8 74.117.200.136 (Elk Grove Village, United States) 1 redirects

ASN7160 (NETDYNAMICS - Oracle Corporation, US)
PTR: vippoolpc136.rightnowtech.com

customerservice.starbucks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.108.49.156 (Netherlands)

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a104-108-49-156.deploy.static.akamaitechnologies.com

www.starbucks.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.216.142.206 (Ashburn, United States)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 23.210.248.44 (Netherlands)

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a23-210-248-44.deploy.static.akamaitechnologies.com

s7.addthis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
v1.addthisedge.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:824::2008 (Frankfurt am Main, Germany) 1 redirects

ASN15169 (GOOGLE - Google LLC, US)

ssl.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:400c:c04::9b (Brussels, Belgium)

ASN15169 (GOOGLE - Google LLC, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 23.210.250.213 (Netherlands)

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a23-210-250-213.deploy.static.akamaitechnologies.com

z.moatads.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 23.5.98.137 (Netherlands)

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a23-5-98-137.deploy.static.akamaitechnologies.com

www.rnengage.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 151.101.12.157 (Frankfurt am Main, Germany)

ASN54113 (FASTLY - Fastly, US)

platform.twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a03:2880:f01c:8012:face:b00c:0:3 (Ireland)

ASN32934 (FACEBOOK - Facebook, Inc., US)

connect.facebook.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
staticxx.facebook.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a03:2880:f11c:8183:face:b00c:0:25de (Ireland)

ASN32934 (FACEBOOK - Facebook, Inc., US)

www.facebook.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.244.42.136 (United States)

ASN13414 (TWITTER - Twitter Inc., US)

syndication.twitter.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 74.117.200.68 (Elk Grove Village, United States)

ASN7160 (NETDYNAMICS - Oracle Corporation, US)
PTR: widgetvippc01.rightnowtech.com

starbucksweb.widget.custhelp.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
9	starbucks.com 1 redirects customerservice.starbucks.com www.starbucks.com	463 KB
5	twitter.com platform.twitter.com syndication.twitter.com	31 KB
4	rnengage.com www.rnengage.com	4 KB
2	facebook.com staticxx.facebook.com www.facebook.com
2	facebook.net connect.facebook.net	62 KB
2	google-analytics.com 1 redirects ssl.google-analytics.com	17 KB
1	custhelp.com starbucksweb.widget.custhelp.com	779 B
1	addthisedge.com v1.addthisedge.com	373 B
1	moatads.com z.moatads.com	1 KB
1	doubleclick.net stats.g.doubleclick.net	102 B
1	addthis.com s7.addthis.com	113 KB
1	amazonaws.com s3.amazonaws.com
29	12

	Domain	Requested by
8	customerservice.starbucks.com	1 redirects customerservice.starbucks.com
4	platform.twitter.com	s7.addthis.com platform.twitter.com
4	www.rnengage.com	customerservice.starbucks.com
2	connect.facebook.net	s7.addthis.com connect.facebook.net
2	ssl.google-analytics.com	1 redirects customerservice.starbucks.com
1	starbucksweb.widget.custhelp.com	customerservice.starbucks.com
1	syndication.twitter.com
1	www.facebook.com	connect.facebook.net
1	staticxx.facebook.com	connect.facebook.net
1	v1.addthisedge.com	s7.addthis.com
1	z.moatads.com	s7.addthis.com
1	stats.g.doubleclick.net	customerservice.starbucks.com
1	s7.addthis.com	customerservice.starbucks.com
1	s3.amazonaws.com	customerservice.starbucks.com
1	www.starbucks.com	customerservice.starbucks.com
29	15

This site contains links to these domains. Also see Links.

Domain
www.starbucks.com
www.starbuckscardb2b.com
investor.starbucks.com
news.starbucks.com
www.twitter.com
www.facebook.com
www.youtube.com
mystarbucksidea.force.com

Subject Issuer	Validity	Valid
customerservice.starbucks.com Sectigo RSA Organization Validation Secure Server CA	`2019-05-09` - `2020-05-08`	a year	crt.sh
starbucks.com DigiCert SHA2 Secure Server CA	`2019-08-27` - `2020-11-25`	a year	crt.sh
s3.amazonaws.com DigiCert Baltimore CA-2 G2	`2019-11-09` - `2020-12-02`	a year	crt.sh
odc-prod-01.oracle.com DigiCert SHA2 Secure Server CA	`2019-10-10` - `2020-09-04`	a year	crt.sh
*.google-analytics.com GTS CA 1O1	`2019-12-03` - `2020-02-25`	3 months	crt.sh
*.g.doubleclick.net GTS CA 1O1	`2019-12-03` - `2020-02-25`	3 months	crt.sh
moatads.com DigiCert ECC Secure Server CA	`2018-11-10` - `2020-02-09`	a year	crt.sh
*.rnengage.com DigiCert SHA2 Secure Server CA	`2019-10-10` - `2021-01-08`	a year	crt.sh
platform.twitter.com DigiCert SHA2 High Assurance Server CA	`2019-08-28` - `2020-09-01`	a year	crt.sh
*.facebook.com DigiCert SHA2 High Assurance Server CA	`2019-12-06` - `2020-03-05`	3 months	crt.sh
syndication.twitter.com DigiCert SHA2 High Assurance Server CA	`2019-04-09` - `2020-04-01`	a year	crt.sh
*.widget.custhelp.com DigiCert SHA2 Secure Server CA	`2019-04-26` - `2020-07-25`	a year	crt.sh

This page contains 6 frames:

Primary Page: https://customerservice.starbucks.com/app/contact/ask/
Frame ID: 7BF713DE790B9A0F5D1843965A90DC02
Requests: 21 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: F36957B510571D90432BBFA5A0D4838D
Requests: 4 HTTP requests in this frame

Frame: https://staticxx.facebook.com/connect/xd_arbiter.php?version=45
Frame ID: A46A901E654405709B046D360E2E805B
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/widget_iframe.69e02060c7c44baddf1b5629549acc0c.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
Frame ID: 9B2178F0141E04219688567F6F3BC8F6
Requests: 1 HTTP requests in this frame

Frame: https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter.php%3Fversion%3D45%23cb%3Df3809c612dd7d8%26domain%3Dcustomerservice.starbucks.com%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff3510ca820b5f7%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
Frame ID: 3044614E53D9FF7E68A6CCD3FA9BD5F4
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/tweet_button.69e02060c7c44baddf1b5629549acc0c.en.html
Frame ID: 45471A13C0226EA1AF1318A9FC197880
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

http://customerservice.starbucks.com/app/contact/ask/ HTTP 301
https://customerservice.starbucks.com/app/contact/ask/ Page URL

Detected technologies

Facebook (Widgets) Expand

Overall confidence: 100%
Detected patterns

script /\/\/connect\.facebook\.net\/[^\/]*\/[a-z]*\.js/i

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i

Modernizr (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

script /([\d.]+)?\/modernizr(?:.([\d.]+))?.*\.js/i

Twitter (Widgets) Expand

Overall confidence: 100%
Detected patterns

script /\/\/platform\.twitter\.com\/widgets\.js/i

Page Statistics

29
Requests

97 %
HTTPS

31 %
IPv6

12
Domains

15
Subdomains

14
IPs

5
Countries

691 kB
Transfer

1183 kB
Size

9
Cookies

42 Outgoing links

These are links going to different origins than the main page.

URL: https://www.starbucks.com/
Title:

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/store-locator
Title: Find a Store

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/coffee
Title: Coffee Beans Blends Brewing

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/menu
Title: Menu Drinks Food Nutrition

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/coffeehouse
Title: Coffeehouse Music Wi-Fi Community

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/responsibility
Title: Responsibility Values Goals Progress

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/card
Title: Card Register Reload Rewards

Search URL Search Domain Scan URL

URL: https://www.starbuckscardb2b.com/how-it-works-faq?utm_source=SBUX.com&utm_medium=SBUXsiteLink&utm_campaign=CService-ContactUs
Title: Starbucks Card Corporate Sales

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us
Title: About Us

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/our-heritage
Title: Our Heritage

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information
Title: Our Company

Search URL Search Domain Scan URL

URL: https://investor.starbucks.com/phoenix.zhtml?c=99518&p=irol-irhome
Title: Investor Relations

Search URL Search Domain Scan URL

URL: https://news.starbucks.com/
Title: Newsroom

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/product-advisories
Title: Product Advisories

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center
Title: Career Center

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/working-at-starbucks
Title: Working at Starbucks

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/starbucks-career-advancement
Title: Starbucks Career Advancement

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/career-diversity
Title: Career Diversity

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/career-diversity/partner-networks
Title: Partner Networks

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/professional-services-careers
Title: Professional Services Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/roasting-plant-positions
Title: Roasting Plant Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/retail-positions
Title: Retail Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/career-center/international-positions
Title: International Careers

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business
Title: For Business

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/office-coffee
Title: Office Coffee

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/international-stores
Title: Starbucks Coffee International

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/foodservice
Title: Foodservice

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/business/licensed-stores
Title: Licensed Stores

Search URL Search Domain Scan URL

URL: https://www.starbuckscardb2b.com/
Title: Starbucks Card Corporate Sales

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/coffeehouse/community
Title: Online Community

Search URL Search Domain Scan URL

URL: https://www.twitter.com/starbucks/
Title: Twitter

Search URL Search Domain Scan URL

URL: https://www.facebook.com/starbucks/
Title: Facebook

Search URL Search Domain Scan URL

URL: https://www.youtube.com/starbucks
Title: YouTube

Search URL Search Domain Scan URL

URL: https://mystarbucksidea.force.com/
Title: My Starbucks Idea

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/account
Title: My Account

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/menu/nutrition
Title: Nutrition Info

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/whats-new
Title: What's New

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/web-accessibility
Title: Web Accessibility

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/privacy-policy
Title: Privacy Policy

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/about-us/company-information/online-policies/terms-of-use
Title: Terms of Use

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/partners
Title: Partners

Search URL Search Domain Scan URL

URL: https://www.starbucks.com/site-map
Title: Site Map

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

http://customerservice.starbucks.com/app/contact/ask/ HTTP 301
https://customerservice.starbucks.com/app/contact/ask/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 10

https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=845843935&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UTF-8&utmsr=1600x1200&utmvp=1585x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=Contact%20Us%20%7C%20Starbucks%20Coffee%20Company&utmhid=176929624&utmr=-&utmp=%2Fapp%2Fcontact%2Fask%2F&utmht=1578001805708&utmac=UA-9155837-1&utmcc=__utma%3D246673883.1561148175.1578001806.1578001806.1578001806.1%3B%2B__utmz%3D246673883.1578001806.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmjid=1465503249&utmredir=1&utmu=qzAAACAAAAAAAAAAAAAAAABE~ HTTP 302
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=1561148175.1578001806&jid=1465503249&_v=5.7.2&z=845843935

29 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

Primary Request

Cookie set / Show response
customerservice.starbucks.com/app/contact/ask/
Redirect Chain

http://customerservice.starbucks.com/app/contact/ask/
https://customerservice.starbucks.com/app/contact/ask/

28 KB
11 KB

627ms
298ms

Document
text/html

74.117.200.136
Oracle Corporation

General

Check archive.org

Show headers Download Go to

Full URL

https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

e06dfad68597f86cee112e07de5e2195980d191e1fa4a230c041722525c66e7c

Security Headers

Name	Value
Content-Security-Policy	frame-ancestors DENY
Strict-Transport-Security	max-age=31536000
X-Content-Security-Policy	frame-ancestors DENY
X-Frame-Options	DENY

Request headers

Host: customerservice.starbucks.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site: none
Sec-Fetch-Mode: navigate
Accept-Encoding: gzip, deflate, br
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Thu, 02 Jan 2020 21:50:05 GMT
Strict-Transport-Security: max-age=31536000
X-Content-Security-Policy: frame-ancestors DENY
Content-Security-Policy: frame-ancestors DENY
X-Frame-Options: DENY
Cache-Control: no-cache, no-store
Expires: -1
Pragma: no-cache
Set-Cookie: cp_session=fUHyemD_Rkaql0hEpsro6QUZzI0yq2A2FG3Ykbntz_MEdgK_aWmYEdkbIgvfLXwMLHeD3SH7gkBnsf56NrtwdMXXJ4NrF6iFx7TZGLqH1_euVlXeYdM%7EfKvK9H4qP9_wKmj9S2LjcRrUZJNadyRbQdn_6HlbkkOZAZ3lYYNeTIWTTBDGWO6MEMwc7Zeipfwzmd4zcFcHtqJvNiqUs%7ErUVRVUAiunlskgyLg8VG4OwxOzJcoS0jkSX1hweEM6KGI3FnDHblnJL48yafwGgD8ZgWxnI9EcnmbrCrYxQLGqSKJZWTIA1gIoGdMvvq8Wd_e_1TwL3n6wdvLHuBPdPe_M0vharYW5PDDUlNmB5gRwwbnxskgWnilQFB9fo66Jbgj2Zr2PcjSKypVSRGcytKbgTNzYJf90A_da1CVMYkc3XtaIlZDpJ2%7EM0MHCr3l52HiOtikFU_xQM_J6x3wDbtEZFRGgrsYzTS9JuDh4AwCPKdgdxhSP2F3CyuCQ%21%21; path=/; secure; httponly TS015a22fa=013627b2674ea07ca11668988a4ca2a8c5c42deaded012383530c3ba98f30c15420157f860ccfe7163bc9af8291e557c13df192130; Path=/; Secure; HTTPOnly
Content-Length: 10172
RNT-Time: D=181314 t=1578001805075393
RNT-Machine: 0.96
Keep-Alive: timeout=15, max=98
Connection: Keep-Alive
Content-Type: text/html; charset=UTF-8
Content-Encoding: gzip

Redirect headers

Location: https://customerservice.starbucks.com/app/contact/ask/
Connection: close
Content-Length: 0

GET
H/1.1 200
OK starbucks.themes.starbucks.SITE.css
customerservice.starbucks.com/euf/generated/optimized/1576216720/templates/ 105 KB
105 KB 124ms
121ms Stylesheet
text/css 74.117.200.136
Oracle Corporation

General

Check archive.org

Show headers Download Go to

Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1576216720/templates/starbucks.themes.starbucks.SITE.css

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

e8631d5b1d2cc2946d580f822f54970187622e46f376058a7bf80bc8e4c700cb

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Thu, 02 Jan 2020 21:50:05 GMT
Last-Modified: Fri, 13 Dec 2019 05:58:49 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
RNT-Time: D=1076 t=1578001805393716
RNT-Machine: 0.98
Cache-Control: max-age=900
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=88
Content-Length: 107199
Expires: Thu, 02 Jan 2020 22:05:05 GMT

GET
H2 200 modernizr.custom.js Show response
www.starbucks.com/static/js/library/ 5 KB
2 KB 94ms
34ms Script
application/x-javascript 104.108.49.156
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://www.starbucks.com/static/js/library/modernizr.custom.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

104.108.49.156 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-108-49-156.deploy.static.akamaitechnologies.com

Software

Akamai Resource Optimizer /

Resource Hash

bd8f043c8190503cc6025384c2c0d50f137014773ba181a3bc2fe06ad62b685f

Security Headers

Name	Value
Strict-Transport-Security	max-age=15768000
X-Content-Type-Options	nosniff, nosniff
X-Frame-Options	SAMEORIGIN

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=15768000
content-encoding: br
x-content-type-options: nosniff, nosniff
p3p: CP="CAO PSA OUR"
status: 200
date: Thu, 02 Jan 2020 21:50:05 GMT
server-timing: cdn-cache; desc=HIT, edge; dur=1
vary: Accept-Encoding
content-length: 1812
last-modified: Fri, 20 Dec 2019 07:03:20 GMT
server: Akamai Resource Optimizer
etag: "0ccd93b59cd51:0"
x-frame-options: SAMEORIGIN
content-type: application/x-javascript
accept-ranges: bytes
expires: Wed, 01 Apr 2020 00:00:00 GMT

GET
H/1.1 403
Forbidden 40C.js
s3.amazonaws.com/ki.js/18853/ 0
0 433ms
113ms Script
application/xml 52.216.142.206
Amazon.com

General

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Full URL: https://s3.amazonaws.com/ki.js/18853/40C.js
Requested by: Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.142.206 Ashburn, United States, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: s3-1.amazonaws.com
Software: /
Resource Hash

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

GET
H/1.1 200
OK logo.png
customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/ 3 KB
3 KB 445ms
116ms Image
image/png 74.117.200.136
Oracle Corporation

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Show headers Download Go to Show image

Full URL

https://customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/logo.png

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

53b792d873762508eeca6bbe4d9351c02d8e7f53ffe4cb341c1376598c35bf70

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Thu, 02 Jan 2020 21:50:05 GMT
Last-Modified: Fri, 16 Sep 2016 14:09:20 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: image/png
RNT-Time: D=573 t=1578001805722029
RNT-Machine: 0.78
Cache-Control: max-age=900
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=98
Content-Length: 3016
Expires: Thu, 02 Jan 2020 22:05:05 GMT

GET
H2 200 addthis_widget.js Show response
s7.addthis.com/js/250/ 349 KB
113 KB 81ms
31ms Script
application/javascript 23.210.248.44
Akamai Technologies

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Full URL

https://s7.addthis.com/js/250/addthis_widget.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

23.210.248.44 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a23-210-248-44.deploy.static.akamaitechnologies.com

Software

nginx/1.15.8 /

Resource Hash

7c20e3e201e3d7c6821e907def1257deb544eb08578c7129b96d53bbf62d34e4

Security Headers

Name	Value
Strict-Transport-Security	max-age=15724800; includeSubDomains

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=15724800; includeSubDomains
content-encoding: gzip
last-modified: Wed, 30 Oct 2019 19:35:04 GMT
server: nginx/1.15.8
etag: "5db9e5e8-57446"
vary: Accept-Encoding
x-distribution: 99
content-type: application/javascript
status: 200
cache-control: public, max-age=600
date: Thu, 02 Jan 2020 21:50:05 GMT
x-host: s7.addthis.com
content-length: 115008

GET
H/1.1 200
OK RightNow.js Show response
customerservice.starbucks.com/euf/core/3.7/js/4.284/min/ 310 KB
311 KB 128ms
125ms Script
application/x-javascript 74.117.200.136
Oracle Corporation

General

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Full URL

https://customerservice.starbucks.com/euf/core/3.7/js/4.284/min/RightNow.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

9d2b8dc3696a7f4b1ef73de41cdcd60b1155477dc4cb9717da44d78944fe1447

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Thu, 02 Jan 2020 21:50:05 GMT
Last-Modified: Thu, 22 Aug 2019 12:01:10 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
RNT-Time: D=833 t=1578001805739528
RNT-Machine: 0.76
Cache-Control: max-age=2592000
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=97
Content-Length: 317874
Expires: Sat, 01 Feb 2020 21:50:05 GMT

GET
H/1.1 200
OK starbucks.0d2dbcc3f4889efda02bd4835c3ea7ff.js Show response
customerservice.starbucks.com/euf/generated/optimized/1576216720/templates/ 28 KB
28 KB 223ms
118ms Script
application/x-javascript 74.117.200.136
Oracle Corporation

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Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1576216720/templates/starbucks.0d2dbcc3f4889efda02bd4835c3ea7ff.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

2cf4bcdff5b332384463cd01c37df782fe27f1d17c5776a30471bb2e7fed490c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Thu, 02 Jan 2020 21:50:05 GMT
Last-Modified: Fri, 13 Dec 2019 05:58:49 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
RNT-Time: D=885 t=1578001805838414
RNT-Machine: 0.78
Cache-Control: max-age=900
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=97
Content-Length: 28422
Expires: Thu, 02 Jan 2020 22:05:05 GMT

GET
H/1.1 200
OK autoload.js Show response
customerservice.starbucks.com/euf/generated/optimized/1576216720/custom/ 210 B
620 B 440ms
117ms Script
application/x-javascript 74.117.200.136
Oracle Corporation

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Show headers Download Go to

Full URL

https://customerservice.starbucks.com/euf/generated/optimized/1576216720/custom/autoload.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

3cf1b36a00fbd88fa95beabf8d458001a2a42a7e69a51eee82f0548125217cd2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Thu, 02 Jan 2020 21:50:06 GMT
Last-Modified: Fri, 13 Dec 2019 05:58:46 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: application/x-javascript
RNT-Time: D=1188 t=1578001806056219
RNT-Machine: 0.81
Cache-Control: max-age=900
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=84
Content-Length: 210
Expires: Thu, 02 Jan 2020 22:05:06 GMT

GET
H2 200 ga.js Show response
ssl.google-analytics.com/ 45 KB
17 KB 18ms
6ms Script
text/javascript 2a00:1450:4001:824::2008
Google LLC

General

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Full URL

https://ssl.google-analytics.com/ga.js

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:824::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

1259ea99bd76596239bfd3102c679eb0a5052578dc526b0452f4d42f8bcdd45f

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Mon, 19 Aug 2019 17:22:41 GMT
server: Golfe2
age: 2466
date: Thu, 02 Jan 2020 21:08:59 GMT
vary: Accept-Encoding
content-type: text/javascript
status: 200
cache-control: public, max-age=7200
alt-svc: quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length: 17168
expires: Thu, 02 Jan 2020 23:08:59 GMT

GET
H/1.1 200
OK wordmark_footer.png
customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/ 820 B
1 KB 445ms
117ms Image
image/png 74.117.200.136
Oracle Corporation

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Show headers Download Go to Show image

Full URL

https://customerservice.starbucks.com/euf/assets/themes/starbucks/images/global/wordmark_footer.png

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.136 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),

Reverse DNS

vippoolpc136.rightnowtech.com

Software

Resource Hash

8a3e6de6e686d1eb9cc794e7433d6912766881d2414a7e9f2a87591b81808839

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000

Request headers

Referer: https://customerservice.starbucks.com/euf/generated/optimized/1576216720/templates/starbucks.themes.starbucks.SITE.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Thu, 02 Jan 2020 21:50:06 GMT
Last-Modified: Fri, 16 Sep 2016 14:09:20 GMT
Strict-Transport-Security: max-age=31536000
Content-Type: image/png
RNT-Time: D=723 t=1578001806065933
RNT-Machine: 0.94
Cache-Control: max-age=900
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=15, max=99
Content-Length: 820
Expires: Thu, 02 Jan 2020 22:05:06 GMT

GET
H2

200

collect
stats.g.doubleclick.net/r/
Redirect Chain

https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=845843935&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UTF...
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=1561148175.1578001806&jid=1465503249&_v=5.7.2&z=845843935

35 B
102 B

15ms
15ms

Image
image/gif

2a00:1450:400c:c04::9b
Google LLC

General

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Show headers Download Go to Show image

Full URL

https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=1561148175.1578001806&jid=1465503249&_v=5.7.2&z=845843935

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c04::9b Brussels, Belgium, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
access-control-allow-origin: *
date: Thu, 02 Jan 2020 21:50:05 GMT
content-type: image/gif
status: 200
cache-control: no-cache, no-store, must-revalidate
alt-svc: quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

Redirect headers

pragma: no-cache
date: Thu, 02 Jan 2020 21:50:05 GMT
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
access-control-allow-origin: *
location: https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=1561148175.1578001806&jid=1465503249&_v=5.7.2&z=845843935
content-type: text/html; charset=UTF-8
status: 302
cache-control: no-cache, no-store, must-revalidate
alt-svc: quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000
content-length: 369
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H/1.1 200
OK moatframe.js Show response
z.moatads.com/addthismoatframe568911941483/ 2 KB
1 KB 75ms
24ms Script
application/x-javascript 23.210.250.213
Akamai Technologies

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Full URL: https://z.moatads.com/addthismoatframe568911941483/moatframe.js
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 23.210.250.213 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS: a23-210-250-213.deploy.static.akamaitechnologies.com
Software: AmazonS3 /
Resource Hash: 05090f9390f5bc0cd23fe5f432037cc92d7cbce1ced9bfe8faf3d1c9abae85cd

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Thu, 02 Jan 2020 21:50:05 GMT
Content-Encoding: gzip
Last-Modified: Fri, 08 Nov 2019 20:13:52 GMT
Server: AmazonS3
x-amz-request-id: FBAF69B7861DE212
ETag: "f14b4e1f799b14f798a195f43cf58376"
Vary: Accept-Encoding
Content-Type: application/x-javascript
Cache-Control: max-age=44176
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 948
x-amz-id-2: mINJDBnKUfP83RzDJ6hQaYSGPvMPOM770jd+gXVSD8LFScfPdVPaVzI4W2IwmrtEKhDna93Nv9A=

GET
H/1.1 200
OK acs.js Show response
www.rnengage.com/api/1/javascript/ Frame F369 5 KB
3 KB 81ms
23ms Script
application/javascript 23.5.98.137
Akamai Technologies

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Full URL: https://www.rnengage.com/api/1/javascript/acs.js
Requested by: Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 23.5.98.137 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS: a23-5-98-137.deploy.static.akamaitechnologies.com
Software: /
Resource Hash: 5b3abe590039a145614cacf6b721030f39d47f6d0e961baff62a8caf8e3dbdce

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Thu, 02 Jan 2020 21:50:06 GMT
Content-Encoding: gzip
Vary: Accept-Encoding
Content-Type: application/javascript; charset=UTF-8
RNT-Machine: 0.31
Connection: keep-alive
Content-Length: 2498
Expires: Sun, 05 Jan 2020 11:38:41 GMT

GET
H/1.1 200
OK e.js Show response
www.rnengage.com/api/e/ca52053/ Frame F369 175 B
551 B 244ms
186ms Script
application/javascript 23.5.98.137
Akamai Technologies

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Full URL: https://www.rnengage.com/api/e/ca52053/e.js
Requested by: Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 23.5.98.137 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS: a23-5-98-137.deploy.static.akamaitechnologies.com
Software: /
Resource Hash: 182b58dcb9c9ebf9fb521490e155fe71c2d7358b8e7c8dbdafc0d56f9d05593a

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Thu, 02 Jan 2020 21:50:06 GMT
ETag: EA04grwc
Content-Type: application/javascript; charset=UTF-8
RNT-Machine: 0.34
Cache-Control: private
Connection: keep-alive
Content-Length: 175
Expires: Thu, 09 Jan 2020 14:36:48 GMT

GET
H2 200 _ate.track.config_resp Show response
v1.addthisedge.com/live/boost/starbucks/ 166 B
373 B 119ms
118ms Script
application/javascript 23.210.248.44
Akamai Technologies

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Full URL: https://v1.addthisedge.com/live/boost/starbucks/_ate.track.config_resp
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 23.210.248.44 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS: a23-210-248-44.deploy.static.akamaitechnologies.com
Software: Jetty(9.4.8.v20180619) /
Resource Hash: 4cf8b4da854cac70fb514c2d255e93904353bda1fcc7229de2f59d5971d83028

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Thu, 02 Jan 2020 21:50:06 GMT
surrogate-key: starbucks
server: Jetty(9.4.8.v20180619)
etag: 659743217
cache-tag: starbucks
status: 200
cache-control: public, max-age=49, s-maxage=86400
content-disposition: attachment; filename=1.txt
content-type: application/javascript;charset=utf-8
content-length: 166

GET
H2 200 widgets.js Show response
platform.twitter.com/ 95 KB
29 KB 75ms
24ms Script
application/javascript 151.101.12.157
Fastly

General

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Full URL: https://platform.twitter.com/widgets.js
Requested by: Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 151.101.12.157 Frankfurt am Main, Germany, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
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Request headers

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Response headers

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2 KB 18ms
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https://connect.facebook.net/en_US/sdk.js

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Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js

Protocol

Security

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GET
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connect.facebook.net/en_US/ 197 KB
59 KB 17ms
6ms Script
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https://connect.facebook.net/en_US/sdk.js?hash=dfd29da5ad0d852254ff7f10c48f95cb&ua=modern_es6

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Protocol

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Server

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0 7ms
6ms Document
text/html 2a03:2880:f01c:8012:face:b00c:0:3
Facebook

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Full URL

https://staticxx.facebook.com/connect/xd_arbiter.php?version=45

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Host: connect.facebook.net
URL: https://connect.facebook.net/en_US/sdk.js?hash=dfd29da5ad0d852254ff7f10c48f95cb&ua=modern_es6

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platform.twitter.com/widgets/ Frame 9B21 0
0 24ms
24ms Document
text/html 151.101.12.157
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Full URL: https://platform.twitter.com/widgets/widget_iframe.69e02060c7c44baddf1b5629549acc0c.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
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Resource Hash

Request headers

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Response headers

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GET
H/1.1 200
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www.rnengage.com/api/1/ Frame F369 43 B
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190ms Image
image/gif 23.5.98.137
Akamai Technologies

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Full URL: https://www.rnengage.com/api/1/r?Z=sj_eTYABg&s=MUoACWxo&uh=7a373435&uc=customerservice.starbucks.com%2Fapp%2Fcontact%2Fask&b=ca52053&i=starbucks%3Astarbucksweb&f=rnw&p=Customer%20Portal&v=19.2.0.1-b284-sp4&e=EA04grwc&%230:redirectCount=0&%230:navType=0&a=script-page,view&n=script-page,response,i,302
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2 KB 24ms
24ms Script
application/javascript 151.101.12.157
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Full URL: https://platform.twitter.com/js/button.550007e6cc79c00bac51111d8131d860.js
Requested by: Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
Protocol: H2
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Response headers

date: Thu, 02 Jan 2020 21:50:06 GMT
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Full URL

https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fconnect%2Fxd_arbiter.php%3Fversion%3D45%23cb%3Df3809c612dd7d8%26domain%3Dcustomerservice.starbucks.com%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff3510ca820b5f7%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97

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Software

Resource Hash

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Response headers

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25ms Document
text/html 151.101.12.157
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Full URL: https://platform.twitter.com/widgets/tweet_button.69e02060c7c44baddf1b5629549acc0c.en.html
Requested by: Host: platform.twitter.com
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Reverse DNS
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Resource Hash

Request headers

:method: GET
:authority: platform.twitter.com
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Response headers

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GET
H/1.1 200
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230 B 212ms
212ms Image
image/gif 23.5.98.137
Akamai Technologies

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Full URL: https://www.rnengage.com/api/1/r?Z=sj_eVBTKz&s=MUoACWxo&uh=7a373435&uc=customerservice.starbucks.com%2Fapp%2Fcontact%2Fask&b=ca52053&i=starbucks%3Astarbucksweb&f=rnw&p=Customer%20Portal&v=19.2.0.1-b284-sp4&e=EA04grwc&%230:redirectCount=0&%230:navType=0&n=script-page,load,i,2366
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Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 23.5.98.137 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS: a23-5-98-137.deploy.static.akamaitechnologies.com
Software: /
Resource Hash: 98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: No-cache
RNT-Machine: 0.33
Cache-Control: No-store
Connection: keep-alive
Date: Thu, 02 Jan 2020 21:50:07 GMT
Content-Length: 43
Content-Type: image/gif

GET
H2 200 jot
syndication.twitter.com/i/ 43 B
383 B 141ms
141ms Image
image/gif 104.244.42.136
Twitter Inc.

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://syndication.twitter.com/i/jot?l=%7B%22widget_origin%22%3A%22https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F%22%2C%22widget_frame%22%3Afalse%2C%22language%22%3A%22en%22%2C%22message%22%3A%22m%3Anocount%3A%22%2C%22_category_%22%3A%22tfw_client_event%22%2C%22triggered_on%22%3A1578001806964%2C%22dnt%22%3Afalse%2C%22client_version%22%3A%22cfadeaf%3A1576014006272%22%2C%22format_version%22%3A1%2C%22event_namespace%22%3A%7B%22client%22%3A%22tfw%22%2C%22page%22%3A%22button%22%2C%22section%22%3A%22share%22%2C%22action%22%3A%22impression%22%7D%7D

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.244.42.136 , United States, ASN13414 (TWITTER - Twitter Inc., US),

Reverse DNS

Software

tsa_o /

Resource Hash

ac8778041fdb7f2e08ceb574c9a766247ea26f1a7d90fa854c4efcf4b361a957

Security Headers

Name	Value
Strict-Transport-Security	max-age=631138519
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Thu, 02 Jan 2020 21:50:07 GMT
content-encoding: gzip
x-content-type-options: nosniff
status: 200, 200 OK
x-twitter-response-tags: BouncerCompliant
strict-transport-security: max-age=631138519
content-length: 65
x-xss-protection: 0
x-response-time: 117
pragma: no-cache
last-modified: Thu, 02 Jan 2020 21:50:07 GMT
server: tsa_o
x-frame-options: SAMEORIGIN
content-type: image/gif;charset=utf-8
cache-control: no-cache, no-store, must-revalidate, pre-check=0, post-check=0
x-connection-hash: d019cd099a6a2008eec6e43a02b57bf4
x-transaction: 00d83f6800cba0e1
expires: Tue, 31 Mar 1981 05:00:00 GMT

OPTIONS
H/1.1 200
OK ConditionalChatLink Show response
starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ 100 B
779 B 768ms
266ms XHR
application/json 74.117.200.68
Oracle Corporation

General

Check archive.org

Show headers Download Go to

Full URL

https://starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ConditionalChatLink

Requested by

Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/core/3.7/js/4.284/min/RightNow.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

74.117.200.68 Elk Grove Village, United States, ASN7160 (NETDYNAMICS - Oracle Corporation, US),

Reverse DNS

widgetvippc01.rightnowtech.com

Software

Apache /

Resource Hash

92a0bbf905a51158e97a4d80cc0c6ed1d8c3efeafb1969e19cb06d5b4ea84af0

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000, max-age=31536000

Request headers

Access-Control-Request-Method: GET
Origin: https://customerservice.starbucks.com
Referer: https://customerservice.starbucks.com/app/contact/ask/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Access-Control-Request-Headers: rnt_referrer

Response headers

Date: Thu, 02 Jan 2020 21:50:19 GMT
RNT-CTime: D=149213 t=1578001819095803
RNT-Machine: 0.67
Connection: Keep-Alive
Content-Length: 100
Keep-Alive: timeout=15, max=84
Server: Apache
Strict-Transport-Security: max-age=31536000, max-age=31536000
Access-Control-Allow-Methods: GET, POST
Content-Type: application/json
Access-Control-Allow-Origin: https://customerservice.starbucks.com
RNT-Time: D=147525 t=1578001819100052
Cache-Control: public, s-maxage=12, max-age=12
Access-Control-Allow-Credentials: true
RNT-CMachine: 0.131
Access-Control-Max-Age: 86400
Access-Control-Allow-Headers: RNT_REFERRER,X-Requested-With

GET ConditionalChatLink
starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ 0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: starbucksweb.widget.custhelp.com
URL: https://starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ConditionalChatLink

Verdicts & Comments Add Verdict or Comment

43 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

9 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
customerservice.starbucks.com/	1970-01-19 06:20:03	Name: __atuvs Value: 5e0e658dc015f6da000
customerservice.starbucks.com/	1970-01-19 15:51:42	Name: __atuvc Value: 1%7C1
.starbucks.com/	1970-01-19 06:20:03	Name: __utmb Value: 246673883.1.10.1578001806
.starbucks.com/	1970-01-19 06:20:02	Name: __utmt Value: 1
.starbucks.com/	1969-12-31 23:59:59	Name: __utmc Value: 246673883
customerservice.starbucks.com/	1969-12-31 23:59:59	Name: cp_session Value: fUHyemD_Rkaql0hEpsro6QUZzI0yq2A2FG3Ykbntz_MEdgK_aWmYEdkbIgvfLXwMLHeD3SH7gkBnsf56NrtwdMXXJ4NrF6iFx7TZGLqH1_euVlXeYdM%7EfKvK9H4qP9_wKmj9S2LjcRrUZJNadyRbQdn_6HlbkkOZAZ3lYYNeTIWTTBDGWO6MEMwc7Zeipfwzmd4zcFcHtqJvNiqUs%7ErUVRVUAiunlskgyLg8VG4OwxOzJcoS0jkSX1hweEM6KGI3FnDHblnJL48yafwGgD8ZgWxnI9EcnmbrCrYxQLGqSKJZWTIA1gIoGdMvvq8Wd_e_1TwL3n6wdvLHuBPdPe_M0vharYW5PDDUlNmB5gRwwbnxskgWnilQFB9fo66Jbgj2Zr2PcjSKypVSRGcytKbgTNzYJf90A_da1CVMYkc3XtaIlZDpJ2%7EM0MHCr3l52HiOtikFU_xQM_J6x3wDbtEZFRGgrsYzTS9JuDh4AwCPKdgdxhSP2F3CyuCQ%21%21
.starbucks.com/	1970-01-19 10:42:49	Name: __utmz Value: 246673883.1578001806.1.1.utmcsr=(direct)\|utmccn=(direct)\|utmcmd=(none)
.starbucks.com/	1970-01-19 23:51:13	Name: __utma Value: 246673883.1561148175.1578001806.1578001806.1578001806.1
customerservice.starbucks.com/	1969-12-31 23:59:59	Name: TS015a22fa Value: 013627b2674ea07ca11668988a4ca2a8c5c42deaded012383530c3ba98f30c15420157f860ccfe7163bc9af8291e557c13df192130

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Content-Security-Policy	frame-ancestors DENY
Strict-Transport-Security	max-age=31536000
X-Content-Security-Policy	frame-ancestors DENY
X-Frame-Options	DENY

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

connect.facebook.net
customerservice.starbucks.com
platform.twitter.com
s3.amazonaws.com
s7.addthis.com
ssl.google-analytics.com
starbucksweb.widget.custhelp.com
staticxx.facebook.com
stats.g.doubleclick.net
syndication.twitter.com
v1.addthisedge.com
www.facebook.com
www.rnengage.com
www.starbucks.com
z.moatads.com
starbucksweb.widget.custhelp.com
104.108.49.156
104.244.42.136
151.101.12.157
23.210.248.44
23.210.250.213
23.5.98.137
2a00:1450:4001:824::2008
2a00:1450:400c:c04::9b
2a03:2880:f01c:8012:face:b00c:0:3
2a03:2880:f11c:8183:face:b00c:0:25de
52.216.142.206
74.117.200.136
74.117.200.68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customerservice.starbucks.com Open in urlscan Pro 74.117.200.136 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

29 Requests

97 %HTTPS

31 %IPv6

12 Domains

15 Subdomains

14 IPs

5 Countries

691 kBTransfer

1183 kBSize

9 Cookies

42 Outgoing links

Page URL History

Redirected requests

29 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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Redirect headers

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customerservice.starbucks.com Open in urlscan Pro
74.117.200.136 Public Scan

Screenshot
Live screenshot

Full Image

29
Requests

97 %
HTTPS

31 %
IPv6

12
Domains

15
Subdomains

14
IPs

5
Countries

691 kB
Transfer

1183 kB
Size

9
Cookies

29 HTTP transactions
0 data transactions