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
CALL 811 Mon - Fri from 6 a.m. to 5 p.m. or create a ticket online anytime to
have utilities marked before you dig
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Know what's below. Call 811 or create a ticket online now. Know what's below.
Call 811 or create a ticket online now.


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HOW 811 WORKS



 



Contact Arizona 811 from anywhere in Arizona at least two full working days
prior to digging. Call 811 and you’ll be connected with the Arizona 811 Center.
Tell the Locate Specialist where you plan to dig and what type of work you’re
doing, and the affected local utility companies will be notified. They’ll send a
locator to mark the underground lines, pipes and cables at your dig site so
you’ll know what’s below – and be able to dig safely. You can also make your 811
ticket request online using E-Stake.




 * Contact Arizona 811
 * Wait
 * Dig Safely

You want your project to be a success. Don’t forget the most important first
step: Contacting Arizona 811 before you dig. Smart, safe digging is no accident.
Always contact Arizona 811 before work begins so underground utilities are
located and marked.



 

Homeowners, and even some professional excavators, still make risky assumptions
about whether they need to have utility lines marked. Don’t risk it! It’s the
law – and it’s critical to preventing serious injuries and damage to the
utilities we all rely on every day.

 * Could you make it through your day without electricity, water, your telephone
   or mobile device?
 * Do you really want to risk your own life, and the lives of others, by
   accidentally striking an electric or gas line?

Protect yourself and your family, or co-workers at a job site. Prevent fines, as
well as costly damages and service interruptions, by knowing what’s below before
digging begins.

By the way, digging is just one of the many activities that requires you to
contact Arizona 811 first. By law, you must contact Arizona 811 before “… any
operation in which earth, rock, or other material in the ground is moved,
removed or otherwise displaced by means or use of any tools, equipment or
explosives and includes, without limitation, grading, trenching, digging,
ditching, drilling, auguring, boring, tunneling, scraping, cable or pipe plowing
and driving.”

Wow! If your job calls for any of these activities, call 811 or use Exactix to
create your request online.



Good job – you’ve taken the first step toward safe digging by contacting Arizona
811.



What happens next?

Arizona 811 identified the facility owners/operators that have utilities buried
in and around the dig site you identified. Now that they know about your digging
plans, they’ll send professional locators to the site to identify where
facilities are buried and mark them with paint or flags. In Arizona, locators
have two full working days to respond (that excludes weekends and state
holidays, so plan accordingly).
Be sure to check your dig site so you can be certain that all of the utility
owners/operators listed on your ticket have responded. You’ll begin to see marks
at your dig site, either where facilities or buried or indicating there are no
conflicts. You might also be contacted by telephone or email.

Just remember: Wait until you receive responses from every single utility listed
on your ticket! If the two full working days have passed and not all utilities
listed on your ticket have responded, or if you have any questions about the
marks or the process, call 811.

So you contacted Arizona 811 before digging and then waited two full working
days for buried cables, lines and pipes to be marked. Now it’s time to roll up
your sleeves and get to work. Well, almost time …



Utility locators – possibly from multiple companies and local municipalities –
have been to the dig site you identified and marked the location of underground
facilities with paint or flags, or informed you they have nothing in conflict.
Still, Arizona 811 advises you to double-check the dig site before proceeding
with your project. If any of the utilities listed on your 811 ticket have not
responded after two working days, or if you don’t understand the marks, call
811. DO NOT DIG until every utility listed on the ticket has responded!

As you excavate, make sure you always dig around the marks, not on them. In
Arizona you are required by law to use only hand tools within two feet (24
inches) of marked facilities. Even when hand digging, use extreme caution. Some
utility lines might be very shallow and an unintended shovel thrust can bring
you right back to square one – facing potentially dangerous or costly
consequences. Also:

 * If you accidentally strike a line, cable or pipe stop digging and call the
   utility owner/operator right away. If you don’t know who owns or operates the
   facility you struck, call 811 for assistance. Never try to repair the
   facility yourself. Damage that appears minor initially can have catastrophic
   consequences later.
 * Maintain your marks for the duration of your project. Arizona law says they
   must remain “visible and valid” for 15 working days. If any paint marks or
   flags are moved, damaged or destroyed at any time, or if your project exceeds
   15 working days, call 811 to have your marks refreshed.
 * Remember that Arizona 811 is just three digits away. Call 811 if you have
   questions or need assistance.

Arizona 811 thanks you for digging safely and hopes you will encourage others to
do the same. It’s free, it’s easy and it’s the law. More importantly, it keeps
you and others safe and protects the vital utilities we all rely on every day.
Safe digging is no accident, so be sure to know what’s below!



48




YEARS IN BUSINESS


34




EMPLOYEES


861,940




INCOMING LOCATE-REQUEST TICKETS LAST YEAR


5,333,018




NOTIFICATIONS TO UNDERGROUND FACILITY OWNERS/OPERATORS LAST YEAR


ARIZONA 811 PROVIDES FREE DAMAGE PREVENTION AND SAFETY TRAINING STATEWIDE
YEAR-ROUND.

Learn More


WHO WE ARE

Arizona 811 is committed to preventing life-threatening injuries and protecting
the vital utilities we all rely on every day. A non-profit communication center,
Arizona 811 facilitates all pre-excavation/digging notification services in
Arizona and provides stakeholder education statewide in accordance with
statutory requirements. Arizona 811’s services are free and available statewide.


EVERY PROJECT THAT REQUIRES DIGGING STARTS WITH US

DID YOU KNOW THAT ARIZONA 811 PROCESSES ABOUT HALF A MILLION UTILITY-LOCATION
REQUESTS EVERY YEAR? FROM PLANTING A TREE TO BUILDING A MAJOR LEAGUE SPORTS
COMPLEX, NO PROJECT IS POSSIBLE WITHOUT FIRST CONTACTING ARIZONA 811.




INDUSTRY PARTNERS




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QUICK LINKS

 * Homeowners
 * Professional Excavators
 * Facility Owners / Operators
 * Landlords
 * Project Designers
 * Emergency Phone Numbers

NEWS & EVENTS

 * New Issue of The Arizona 811 Newsletter! March 9, 2021 0 Comments
   
 * Read The First Issue of The Arizona 811 Newsletter! February 11, 2020 0
   Comments
   
 * Visit Dial 811 and 1000+ other exhibitors at ICUEE 2019! April 22, 2019 0
   Comments
   

TWITTER FEED

Arizona 811Follow


Arizona 811@Arizona811·
4h


Start your engines @nascar fans! The Call 811 Before You Dig 250 is speeding its
way to @martinsvilleswy this Friday! See you at the Race! @CGAConnect
#call811beforeyoudig250 #EveryDigCounts #KnowWhatsBelow #call811
#MartinsvilleSpeedway #Nascar #XfinitySeries

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Arizona 811@Arizona811·
4 Apr


The best form of damage prevention and safety requires furthering your education
as a professional excavator or as a homeowner. Visit our website to sign up for
this month’s FREE seminar.

#az811partner #knowwhatsbelow #damageprevention #callbeforedigging

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Grand Canyon State Electric Cooperative Assocation@gcseca·
3 Apr


Before you start digging for your next landscaping project, do you know what
utilities are under your feet? Don’t make a deadly mistake — know what’s below!
April is National Safe Digging Month, and GCSECA reminds you to call @Arizona811
before you dig. #Call811

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