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 * Overview selected
 * Why Zelle®?
 * How it works
 * FAQs


ENROLL IN ZELLE® TO QUICKLY SEND AND RECEIVE MONEY






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Send and receive money fast with Zelle®


 * Overview selected
 * Why Zelle®?
 * How it works
 * FAQs


WITH , PAY AND GET PAID BACK FAST WITH PEOPLE YOU KNOW AND TRUST WHO BANK IN THE
U.S. FOOTNOTE1(OPENS OVERLAY)


CONVENIENT

More than 1,000 banking apps in the U.S. offer Zelle®, so you can use it in the
Chase Mobile® app Footnote2(Opens Overlay) with friends and family—even if they
don’t bank with Chase.


SECURE

There’s no need to share your sensitive bank info with another app. Just add
your recipient’s U.S. mobile number or email to send or request money.


FAST

Receive money directly into your Chase checking account and
instantly Footnote3(Opens Overlay) access it with no fees. No need to use
another app to cash out.

Not a Chase customer? Learn more about Chase checking accounts.

   

 


ALREADY USING THE CHASE MOBILE® APP? FOOTNOTE2(OPENS OVERLAY)

The benefits of sending and receiving money are already in the Chase Mobile®
app, so there is no new app to download. Just sync your contacts from your
mobile phone to make it easy to send friends and family money. Plus with Zelle®
you can split the cost of the bill and set up future dated and recurring
payments to others you know and trust who have a bank account in the U.S.




HOW IT WORKS

Enroll in Zelle® in the Chase Mobile® app video.Opens Overlay


ENROLL IN ZELLE®

A fast and easy way to send and receive money to almost anyone you know who has
a bank account in the U.S. right in your Chase Mobile® app.

Send money fast with Zelle® in the Chase Mobile® app video.Opens Overlay


SEND MONEY FAST

And instantly Footnote3(Opens Overlay) access your money — no fees—with Zelle®.

Split the cost with Zelle® in the Chase Mobile® app video.Opens Overlay


SPLIT FOOTNOTE4(OPENS OVERLAY) THE COST WITH ZELLE®

Next time you're dining out with friends, use Zelle® to split the cost and send
a request right in your Chase Mobile® app.


FAQS

Answers to the most common questions


HOW CAN I ACCESS ZELLE®?

It is available in the Chase Mobile app and on chase.com.


WHAT IS ZELLE®?

Zelle® is a fast and convenient way to send and receive money with people you
know and trust who have a bank account in the U.S. For a list of participating
banks, please go to zellepay.com(Opens Overlay).

 

Until recently, Zelle® was called Chase QuickPay® with Zelle®. While the name
has changed, none of the other features and benefits have changed. It's just
easier to say.


DO I NEED TO BE A CHASE CUSTOMER TO USE ZELLE®?

In order to use Zelle® at Chase, you must have a Chase checking account. Not a
Chase customer? Learn more about Chase checking accounts.


HOW DO I ENROLL IN ZELLE®?

If you’re a Chase customer with a Chase checking account, follow these steps to
enroll in Zelle®:

 

To enroll in our app:

 

 1. Sign in to app.
 2. Choose "Send money with Zelle®" on the side menu.
 3. Tap "Get started" on the next screen.
 4. Tell us your primary email address.
 5. Accept the service agreement and tap "Next."
 6. Verify your email address by using a one-time activation code we send you.
 7. Tap "Done," and you're ready to use Zelle®.

To enroll online:

 

 1. Sign in to chase.com.
 2. Choose "Pay bills & send money with Zelle®" on the Pay & transfer menu.
 3. Choose "Set up."
 4. Choose or tell us your primary email address.
 5. Accept the service agreement and choose "Next."
 6. Verify your email address by using a one-time activation code we send you.
 7. Choose "Next," and you're ready to use Zelle®.


DOES CHASE CHARGE CONSUMERS A FEE TO SEND, RECEIVE OR REQUEST MONEY WITH ZELLE®?

Chase does not charge consumers additional fees for Zelle® transactions. You
need a Chase checking account to use Zelle®. Consult your account agreement for
any associated account fees. Message and data rates apply depending on your
mobile service provider.


WHEN WILL THE MONEY BE AVAILABLE?

Timing for payments you send:

 

 * If your recipient is another Chase customer, he or she will usually get the
   money a few minutes after you send it, but no later than the next business
   day.
 * If your recipient’s bank is a Zelle® member and supports real-time payments,
   the money will usually be available a few minutes after you send it. If your
   recipient’s bank doesn’t support real-time payments, the money should be
   available in 1 to 2 business days.
 * If your recipient’s bank isn’t a Zelle® member, the money should be available
   1 to 2 business days after you send it, depending on the other bank’s
   processing time.
 * If your recipient is using the Zelle® app to receive payments, they’ll get
   their money soon after it’s sent.

Timing for payments you receive:

 

 * If your sender is another Chase customer, you’ll usually get the money a few
   minutes after it’s sent, but no later than the next business day.
 * If your sender’s bank is a Zelle® member and supports real-time payments,
   you’ll usually get the money a few minutes after it’s sent. If the bank
   doesn’t support real-time payments, you’ll get the money in 1 to 3 business
   days.
 * If your sender’s bank isn’t a Zelle® member, you’ll get the money in 4 to 5
   business days. It usually takes 1 to 2 business days for us to receive the
   money from the sender’s bank. Then, we apply a hold to confirm that the other
   bank hasn’t rejected the transfer before the money becomes available in your
   Chase account.
 * If your sender is using the Zelle® app to send payments, you’ll get the money
   soon after it’s sent.


ARE THERE LIMITS TO THE AMOUNT OF MONEY I CAN SEND AND RECEIVE?

To protect your account, we place a daily dollar send limit on Zelle® payments,
even if your available balance is higher than the daily limit. To help protect
you from fraud and scams, Chase dynamically determines the limit for each
transaction at the time you set it up based on a number of factors including
your recipient. Each transaction will fall within a tier limit that reflects the
aggregate total you can send to all recipients within that tier in a day:
 

 * Tier 0: $500 per day
 * Tier 1: $2,000 per day
   
 * Tier 2: $5,000 per day
   
 * Tier 3: $10,000 per day
   

We’ll show you the applicable limit for the transaction in the Chase Mobile® app
or Chase online when you set it up. If you’ve already sent a transaction to
someone that day, we’ll show you the remaining amount of your daily limit if you
send to another recipient within the same tier. See the Zelle® Service Terms
(PDF)  for additional information on Chase Zelle® limits and how they work.


IS ZELLE® SECURE?

When you use Zelle® your recipients won’t see your account number, and you won’t
see theirs. Make sure you send money to people you know and trust in order to
help avoid scams and protect your account. Only send money to people and
businesses you trust. Zelle® doesn't offer protection for payments you
authorize, so you might not be able to get your money back once you send it.


HOW DO I FIND WHO I WANT TO SEND MONEY TO?

Just sync your contacts from your mobile phone to make it easy for you to send
money to friends and family.


HOW DO I SPLIT A CHARGE FROM MY CREDIT CARD OR CHECKING ACCOUNT ACTIVITY?

To split a charge in the app, go to your credit card or checking account
activity, swipe left on a charge until the "Split" button appears and choose
"Split." This will take you into the Request and Split money flow within Zelle®
and from there you can choose or add contacts you’d like to split the charge
with.

 

If you’re not enrolled in Zelle® and you have an eligible checking account,
splitting a charge will take you to Zelle® enrollment.

 

If you don’t see the "Split" button when you swipe left, you might have hidden
your checking accounts or you may not have an eligible checking account.


DO NON-CHASE CUSTOMERS HAVE TO ENROLL IN ZELLE® TO USE IT?

Non-Chase customers can check to see if their financial institution offers
Zelle® and sign up. If their bank or credit union doesn't offer Zelle®, they can
register in the Zelle® app to send or receive money with Zelle®. Go to
zellepay.com/get-started(Opens Overlay) for more information.


HAVE MORE QUESTIONS?


Contact us

   


MANAGE YOUR MONEY

24/7 access to personal banking tools




MAKE DEPOSITS

24/7 access to deposit funds

 * Chase QuickDeposit℠ — Securely deposit checks from anywhere. Footnote5(Opens
   Overlay)
 * Chase ATMs — Conveniently deposit up to 30 checks and cash.
 * Direct Deposit — Automatically deposit paychecks.


MAKE PAYMENTS

 * Online Bill Pay — Pay rent, mortgage, utilities, credit cards, auto, and
   other bills. Footnote6(Opens Overlay)
 * Send and receive money from almost anyone you know who has a bank account in
   the U.S. Footnote1(Opens Overlay)


STAY INFORMED

Helpful technology that saves you time and keeps you in the know

 * Paperless Statements — Securely access up to 7 years of statements online.
 * Account Alerts — Monitor finances, avoid overdrafts, and
   more. Footnote7(Opens Overlay)
 * Chase Text Banking — Check balances and transaction history with a
   text. Footnote8(Opens Overlay)

Footnote 1

Enrollment in Zelle® with a U.S. checking or savings account is required to use
the service. Chase customers must use an eligible Chase consumer or business
checking account, which may have its own account fees. Consult your account
agreement. To send money to or receive money from a small business, both parties
must be enrolled with Zelle® directly through their financial institution's
online or mobile app experience. Funds are typically made available in minutes
when the recipient's email address or U.S. mobile number is already enrolled
with Zelle® (go to enroll.zellepay.com(Opens Overlay) to view participating
banks). Select transactions could take up to 3 business days. Enroll on the
Chase Mobile® app or Chase Online℠. Limitations may apply. Message and data
rates may apply. 

Only send money to people and businesses you trust. Neither Chase nor Zelle®
offers a protection program for any authorized payments made with Zelle®, or
provide coverage for non-received, damaged, or not-as-described goods and
services you purchase using Zelle®, so you might not be able to get your money
back once you send it.

Zelle and the Zelle related marks are wholly owned by Early Warning Services,
LLC and are used herein under license.

Footnote 2

Chase Mobile® app is available for select mobile devices. Message and data rates
may apply.

Footnote 3

Zelle®: Instant access to funds is available to recipients with an eligible,
enrolled Chase account.

Footnote 4

Payment requests to persons not already enrolled with Zelle® must be sent to an
email address.

Footnote 5

Chase QuickDeposit℠ is subject to deposit limits and funds are typically
available by next business day. Deposit limits may change at any time. Other
restrictions apply. See Chase.com/QuickDeposit or the Chase Mobile® app for
limitations, terms, conditions and details. Chase Mobile® app is available for
select mobile devices. Chase QuickDeposit is compatible with iPhone and iPad
devices with iOS 11.0 and above. For Android devices, we recommend a 4-megapixel
rear-facing camera with auto focus for the best performance. Enroll on the Chase
Mobile® app. Message and data rates may apply.

Footnote 6

Chase Online Bill Pay: Must enroll in Chase Online℠ Banking and activate Online
Bill Pay. Certain restrictions and other limitations may apply.

Footnote 7

Account Alerts: There's no charge from Chase, but message and data rates may
apply. Delivery of alerts may be delayed for various reasons, including service
outages affecting your phone, wireless or internet provider; technology
failures; and system capacity limitations. Any time you review your balance,
keep in mind it may not reflect all transactions, including recent debit card
transactions or checks you have written. A qualifying Chase transfer account is
required to transfer funds by text.

Footnote 8

Text Banking: There is no charge from Chase, but message and data rates may
apply.

Screens simulated for illustrative purposes only. Actual experience, options,
merchants, and offers may vary.




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WE'RE HERE TO HELP YOU MANAGE YOUR MONEY TODAY AND TOMORROW


CHECKING ACCOUNTS

Choose the checking account that works best for you. See our Chase Total
Checking® offer for new customers. Make purchases with your debit card, and bank
from almost anywhere by phone, tablet or computer and more than 15,000 ATMs and
more than 4,700 branches.


SAVINGS ACCOUNTS & CDS

It’s never too early to begin saving. Open a savings account or open a
Certificate of Deposit (see interest rates) and start saving your money.


CREDIT CARDS

Chase credit cards can help you buy the things you need. Many of our cards offer
rewards that can be redeemed for cash back or travel-related perks. With so many
options, it can be easy to find a card that matches your lifestyle. Plus, with
Credit Journey you can get a free credit score!


MORTGAGES

Apply for a mortgage or refinance your mortgage with Chase. View today’s
mortgage rates or calculate what you can afford with our mortgage calculator.
Visit our Education Center for homebuying tips and more.


AUTO

Chase Auto is here to help you get the right car. Apply for auto financing for a
new or used car with Chase. Use the payment calculator to estimate monthly
payments. Check out the Chase Auto Education Center to get car guidance from a
trusted source.


CHASE FOR BUSINESS

With Chase for Business you’ll receive guidance from a team of business
professionals who specialize in helping improve cash flow, providing credit
solutions, and managing payroll. Choose from business checking, small business
loans, business credit cards, merchant services or visit our business resource
center.


INVESTING BY J.P. MORGAN

Whether you choose to work with a financial advisor and develop a financial
strategy or invest online, J.P. Morgan offers investment education, expertise
and a range of tools to help you reach your goals. Visit a J.P. Morgan Wealth
Management Branch or check out our latest online investing offers, promotions,
and coupons.

INVESTMENT AND INSURANCE PRODUCTS ARE:

 * NOT FDIC INSURED
 * NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY
 * NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK,
   N.A. OR ANY OF ITS AFFILIATES
 * SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT
   INVESTED


CHASE PRIVATE CLIENT

Get more from a personalized relationship offering no everyday banking fees,
priority service from a dedicated team and special perks and benefits. Connect
with a Chase Private Client Banker at your nearest Chase branch to learn about
eligibility requirements and all available benefits.

INVESTMENT AND INSURANCE PRODUCTS ARE:

 * NOT A DEPOSIT
 * NOT FDIC INSURED
 * NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY
 * NO BANK GUARANTEE
 * MAY LOSE VALUE


ABOUT CHASE

Chase serves millions of people with a broad range of products. Chase online
lets you manage your Chase accounts, view statements, monitor activity, pay
bills or transfer funds securely from one central place. To learn more, visit
the Banking Education Center. For questions or concerns, please contact Chase
customer service or let us know about Chase complaints and feedback.


SPORTS & ENTERTAINMENT

Chase gives you access to unique sports, entertainment and culinary events
through Chase Experiences and our exclusive partnerships such as the US Open,
Madison Square Garden(Opens Overlay) and Chase Center.


CHASE SECURITY CENTER

Our suite of security features can help you protect your info, money and give
you peace of mind. See how we're dedicated to helping protect you, your accounts
and your loved ones from financial abuse. Also, learn about the common tricks
scammers are using to help you stay one step ahead of them.  If you see
unauthorized charges or believe your account was compromised contact us right
away to report fraud.


OTHER PRODUCTS & SERVICES:

 * Deposit Account Agreements
 * Mobile Banking
 * Online Banking
 * Student Center
 * Zelle®

“Chase,” “JPMorgan,” “JPMorgan Chase,” the JPMorgan Chase logo and the Octagon
Symbol are trademarks of JPMorgan Chase Bank, N.A.  JPMorgan Chase Bank, N.A. is
a wholly-owned subsidiary of JPMorgan Chase & Co.

"Chase Private Client" is the brand name for a banking and investment product
and service offering, requiring a Chase Private Client Checking℠ account.

Investing involves market risk, including possible loss of principal, and there
is no guarantee that investment objectives will be achieved. Past performance is
not a guarantee of future results.

J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which
offers investment products and services through J.P. Morgan Securities LLC
(JPMS), a registered broker-dealer and investment adviser, member FINRA(Opens
Overlay) and SIPC(Opens Overlay). Insurance products are made available through
Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business
as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other
services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB
are affiliated companies under the common control of JPMorgan Chase & Co.
Products not available in all states.

Bank deposit accounts, such as checking and savings, may be subject to approval.
Deposit products and related services are offered by JPMorgan Chase Bank, N.A.
Member FDIC.



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