internethelp.centurylink.com Open in urlscan Pro
155.70.44.175  Public Scan

URL: http://internethelp.centurylink.com/internethelp/modems/c4000bz/firmware/CZB001-01.03.95.00.img
Submission: On February 23 via manual from US — Scanned from DE

Form analysis 11 forms found in the DOM

Name: zam_formPOST

<form name="zam_form" id="zam-form" method="post">
  <div id="zam-error-zip-required" class="modal-errors">
    <div class="modal-error-icon"></div><span class="error-text">You must enter a zip code.</span>
  </div>
  <div id="zam-error-zip-length" class="modal-errors">
    <div class="modal-error-icon"></div><span class="error-text">A zipcode must contain five digits.</span>
  </div>
  <div id="zam-error-zip-numeric" class="modal-errors">
    <div class="modal-error-icon"></div><span class="error-text">Please enter a valid zip code.</span>
  </div>
  <div id="zam-zip-unexpected" class="error interstital-timeout">
    <div class="modal-error-icon"></div><span class="error-text">We had an unexpected error, please try again.</span>
  </div>
  <div id="zam_zip">Zip code at service address: (required)<br>
    <label for="zam_zip-code" style="display:none;" class="modal-label-display">Zip code at service address: (required)</label> <!-- ADA Fix -US13010 -->
    <input type="text" id="zam_zip-code" style="position: relative; top: -4px;" maxlength="5" class="modal-input-focus"> <a href="#" id="zam_zip-auth-go" class="modal-button-go" style="margin-bottom: -6px;"></a>
  </div>
  <div id="zam_zip-on-file">Service address zip: <span id="zam_stored-zip"></span> <a href="#" id="zam_zip-reset">change</a></div>
  <div id="zam_company-selector" class="company-selector-container">
    <span class="select-company zam_instructions error-text"><br> Attention: We cannot match your zip code properly. Please indicate below which company used to provide service to your area in the past. <div id="zam-company-not-selected"
        class="error"><br><br>
        <div class="modal-error-icon"></div><span class="error-text">A company selection is required.</span>
      </div>
    </span>
    <br><br>
    <div>
      <!--US12484 - Added alt message to achieve ADA compliance-->
      <img src="/assets/images/page-components/qwest_logo.png" alt="Qwest Logo"><br>
      <label for="zam_company-selector-q"></label> <!-- ADA Fix -US13010 -->
      <input type="radio" name="zam_company-selector-radio" value="Q" id="zam_company-selector-q"> Qwest
    </div>
    <div>
      <!--US12484 - Added alt message to achieve ADA compliance-->
      <img src="/assets/images/page-components/ctl_logo.png" alt="Century Link Logo" style="margin-top:6px"><br>
      <label for="zam_company-selector-ctl"></label> <!-- ADA Fix -US13010 -->
      <input type="radio" name="zam_company-selector-radio" value="CTL" id="zam_company-selector-ctl"> CenturyLink*
    </div>
    <br clear="all">
    <br clear="all">
    <div><a href="#" id="zam_overlap-go" class="modal-button-go" style="height:35px;" onclick="return false;"></a></div>
    <br clear="both">
    <p style="margin-top: 10px;">*CenturyLink includes former ElPasoTel customers</p>
  </div>
  <br clear="both">
  <a href="http://zip4.usps.com/zip4/welcome.jsp" class="popup-trigger">Help</a>
</form>

Name: ctam_nc_formPOST

<form name="ctam_nc_form" method="post">
  <label for="oor_services_1"></label> <!-- ADA Fix -US13010 -->
  <input type="radio" id="oor_services_1" name="oor_options" value="oor_services">I'd like to shop for CenturyLink Out of Region Long Distance.<br>
  <label for="oor_nc-address_1"></label> <!-- ADA Fix -US13010 -->
  <input type="radio" name="oor_options" value="oor_nc-address" id="oor_nc-address_1">I am a new customer moving to a CenturyLink service area. I'd like to search by my new address.<br>
  <label for="oor_try-again_1"></label> <!-- ADA Fix -US13010 -->
  <input type="radio" name="oor_options" value="oor_try-again" id="oor_try-again_1">I'd like to try to enter my information again.<br><br>
  <a href="#" id="zam_oor-go" class="modal-button modal-button-go"></a><br><br><br>
  <a href="/home/help/contact.html">Not sure what to do? Try Customer Service</a>
</form>

Name: ctam_nc_formPOST

<form method="post" id="ctam_nc_form" name="ctam_nc_form" action="">
  <div class="address-block">
    <label for="ctam_nc-sfaddress">Address (required)</label>
    <input type="text" id="ctam_nc-sfaddress" name="form.singleLineAddress" style="width:24em">
    <span class="loading"></span>
    <label for="ctam_nc-sfaddress">(Example: 123 Main Street, Denver, CO 80123)</label>
  </div>
  <input type="hidden" id="ctam_nc-address-id" name="form.addressID">
  <input type="submit" id="ctam_nc-go" class="modal-button btn-modal-show-options" value="Show My Options" style="background-position: -8px -185px; height: 28px; width: 138px; border: 0; clear: both;border:none ! important;cursor:pointer;">
  <input type="hidden" id="typeOfCTAM" value="sfa">
  <input type="hidden" id="newShopAddress" name="form.newShopAddress" value="true">
</form>

POST

<form id="ctam_nc-overlap-form" method="post">
  <div id="ctam_nc-instructions">
    <br>
    <div class="select-company ctam_nc-instructions error-text">Attention: We cannot match your zip code properly. Please indicate below which company used to provide service to your area in the past. <div id="ctam_nc-company-not-selected"
        class="error"><br><br>
        <div class="modal-error-icon"></div><span class="error-text">A company selection is required.</span>
      </div>
      <br><br>
    </div>
  </div>
  <div id="ctam_nc-company-selector" class="company-selector-container">
    <div>
      <!--US12484 - Added alt message to achieve ADA compliance-->
      <img src="/assets/images/page-components/qwest_logo.png" alt="Qwest Logo"><br>
      <label for="ctam_nc-company-selector-q"></label> <!-- ADA Fix -US13010 -->
      <input type="radio" name="ctam_nc-company-selector-radio" value="Q" id="ctam_nc-company-selector-q" checked="false"> Qwest
    </div>
    <div>
      <!--US12484 - Added alt message to achieve ADA compliance-->
      <img src="/assets/images/page-components/ctl_logo.png" alt="Century Link Logo" style="margin-top:6px"><br>
      <label for="ctam_nc-company-selector-ctl"></label> <!-- ADA Fix -US13010 -->
      <input type="radio" name="ctam_nc-company-selector-radio" value="CTL" id="ctam_nc-company-selector-ctl" checked="false"> CenturyLink*
    </div>
  </div><br><br>
  <a href="#" class="modal-button btn-modal-show-options" id="ctam_nc-overlap-go"></a>
  <p style="margin-top: 15px; margin-bottom: -15px;">*CenturyLink includes former ElPasoTel customers</p>
  <input type="submit" class="input-hidden" value="Submit">
  <input type="hidden" id="newShopAddress" name="form.newShopAddress" value="true">
</form>

Name: loginformPOST https://eam.centurylink.com/eam/login.do

<form id="qwest-ma-modal-login" class="ctam-myaccount-form" method="post" name="loginform" action="https://eam.centurylink.com/eam/login.do">
  <!-- ADA Fix - US13011 : hidden label added for fixing the issue. -->
  <label for="ctam_ec-myaccount-username" style="display:none;">User Name</label>
  <input type="text" name="user" id="ctam_ec-myaccount-username" tabindex="60"> <a href="https://eam.centurylink.com/eam/loginTrouble/obtainForgottenUserID.do" rel="nofollow" tabindex="64">Forgot Username?</a>
  <!-- ADA Fix - US13011 : hidden label added for fixing the issue. -->
  <label for="ctam_ec-myaccount-password" style="display:none;">Password</label>
  <input type="password" name="password" id="ctam_ec-myaccount-password" tabindex="61"> <a href="https://eam.centurylink.com/eam/loginTrouble/forgotPassword.do" rel="nofollow" tabindex="65">Forgot Password?</a><br><br>
  <input type="hidden" name="auth_mode" value="basic" tabindex="62">
  <input id="ec-ma-submit" type="submit" class="input-hidden" value="Submit">
  <input type="hidden" id="newShopAddress" name="form.newShopAddress" value="true">
</form>

POST

<form id="ctam_ec-btn" method="post">
  <div id="ctam-phonenumber-required-error" class="error">
    <div class="modal-error-icon"></div><span class="error-text">A phone or account number is required</span>
  </div>
  <div id="ctam-mya-zip-unexpected" class="error interstital-timeout">
    <div class="modal-error-icon"></div><span class="error-text">We had an unexpected error, please try again.</span>
  </div>
  <label for="ctam_ec-phone-or-account" style="display:none;">Phone Account</label> <!-- ADA Fix -US13010 -->
  <input type="text" name="phone_acct_num_val" id="ctam_ec-phone-or-account">
  <br>
  <p id="ctam_phone-explanation">example: 333-222-2222</p><br>
  <input type="submit" class="input-hidden" value="Submit">
  <input type="hidden" id="newShopAddress" name="form.newShopAddress" value="true">
</form>

Name: ctam_nc_formPOST

<form name="ctam_nc_form" method="post" id="ctam-oor-form">
  <label for="oor_services_opt"></label> <!-- ADA Fix -US13010 -->
  <input type="radio" name="oor_options" value="oor_services" id="oor_services_opt">I'd like to shop for CenturyLink Out of Region Long Distance.<br>
  <label for="oor_nc-address_opt"></label> <!-- ADA Fix -US13010 -->
  <input type="radio" name="oor_options" value="oor_nc-address" id="oor_nc-address_opt">I am a new customer moving to a CenturyLink service area. I'd like to search by my new address.<br>
  <label for="oor_try-again_opt"></label> <!-- ADA Fix -US13010 -->
  <input type="radio" name="oor_options" value="oor_try-again" id="oor_try-again_opt">I'd like to try to enter my information again.<br><br>
  <a href="#" id="ctam_oor-go" class="modal-button btn-modal-show-options"></a><br><br><br>
  <a href="/home/help/contact.html">Not sure what to do? Try Customer Service</a>
  <input id="ec-oor-submit" type="submit" class="input-hidden" value="Submit">
  <input type="hidden" id="newShopAddress" name="form.newShopAddress" value="true">
</form>

Name: loginformPOST https://eam.centurylink.com/eam/login.do

<form id="mam-ma-modal-login" class="mam-myaccount-form" method="post" name="loginform" action="https://eam.centurylink.com/eam/login.do">
  <label for="mam_myaccount-username">User Name (required)</label>
  <input type="text" name="user" id="mam_myaccount-username"> <a href="https://eam.centurylink.com/eam/loginTrouble/obtainForgottenUserID.do">Forgot Username?</a>
  <label for="mam_myaccount-password">Password (required)</label>
  <input type="password" name="password" id="mam_myaccount-password"> <a href="https://eam.centurylink.com/eam/loginTrouble/forgotPassword.do">Forgot Password?</a><br><br>
  <input type="hidden" name="auth_mode" value="basic">
  <input id="mam-submit" type="submit" class="input-hidden" value="Submit">
</form>

Name: mam_oor_formPOST

<form name="mam_oor_form" method="post" id="mam-oor-form">
  <!--US12484 - Added label to achieve ADA compliance-->
  <label for="mam_oor_radio_oor_services"></label>
  <input type="radio" id="mam_oor_radio_oor_services" name="oor_options" value="oor_services">I'd like to shop for CenturyLink Out of Region Long Distance.<br>
  <!--US12484 - Added label to achieve ADA compliance-->
  <label for="mam_oor_radio_radio_try_again"></label>
  <input type="radio" id="mam_oor_radio_radio_try_again" name="oor_options" value="oor_try-again">I'd like to try to enter my information again.<br><br>
  <a href="#" id="mam_oor-go" class="modal-button modal-button-go"></a><br><br><br>
  <a href="/home/help/contact.html">Not sure what to do? Try Customer Service</a>
</form>

Name: upm_formPOST

<form name="upm_form" method="post">
  <label for="upm_directv_opt"></label> <!-- ADA Fix -US13010 -->
  <input type="radio" name="unavailable_product_options" value="upm_directv" id="upm_directv_opt">DIRECTV®<br>
  <label for="upm_hsi_opt"></label> <!-- ADA Fix -US13010 -->
  <input type="radio" name="unavailable_product_options" value="upm_hsi" id="upm_hsi_opt">High-Speed Internet<br>
  <label for="upm_bundles_opt"></label> <!-- ADA Fix -US13010 -->
  <input type="radio" name="unavailable_product_options" value="upm_bundles" id="upm_bundles_opt">Bundles<br>
  <label for="upm_phone_opt"></label> <!-- ADA Fix -US13010 -->
  <input type="radio" name="unavailable_product_options" value="upm_phone" id="upm_phone_opt">Phone<br>
  <label for="upm_home_opt"></label> <!-- ADA Fix -US13010 -->
  <input type="radio" name="unavailable_product_options" value="upm_home" id="upm_home_opt">Go back to the CenturyLink home page.<br><br>
  <a href="#" id="upm_go" class="modal-button modal-button-go"></a><br>
</form>

POST /

<form id="tam-form" method="post" action="/">
  <div id="tam-error-empty" class="modal-errors">
    <div class="modal-error-icon"></div><span class="error-text">A telephone or account number is required.</span>
  </div>
  <div id="tam-error-valid" class="modal-errors">
    <div class="modal-error-icon"></div><span class="error-text">You must enter a valid telephone or account number.</span>
  </div>
  <label for="tam-phone-account">Home Telephone Number or Account Number</label><br>
  <input type="text" name="tam-phone-account" id="tam-phone-account"> <a href="#" class="modal-button modal-button-go" id="tam-submit-go">Go</a>
  <input type="submit" class="input-hidden">
</form>

Text Content

Customer Info
Close Window

You must enter a zip code.

A zipcode must contain five digits.

Please enter a valid zip code.

We had an unexpected error, please try again.
Zip code at service address: (required)
Zip code at service address: (required)
Service address zip: change

Attention: We cannot match your zip code properly. Please indicate below which
company used to provide service to your area in the past.




A company selection is required.



Qwest

CenturyLink*





*CenturyLink includes former ElPasoTel customers


Help
Why is this needed?
As CenturyLink and Qwest merge companies, we are working hard to combine our
systems. By supplying your service address zip code we will be able to get you
to the right location. Thank you for your patience during the merger process.


SORRY, WE DON'T RECOGNIZE THE INFORMATION YOU PROVIDED.



What would you like to do?

I'd like to shop for CenturyLink Out of Region Long Distance.
I am a new customer moving to a CenturyLink service area. I'd like to search by
my new address.
I'd like to try to enter my information again.




Not sure what to do? Try Customer Service

Customer Info
Close Window

To customize your pricing and feature options we need a little more information.


A valid service address is required

A street address is required

A city is required

A state is required

Please enter a valid zip code

Please enter a valid zip code

Your zip code is unrecognized. Please try again.

We had an unexpected error, please try again.

New Customers

Please enter your service address so we can show you accurate pricing product
availability in your area.

Address (required) (Example: 123 Main Street, Denver, CO 80123)


Attention: We cannot match your zip code properly. Please indicate below which
company used to provide service to your area in the past.




A company selection is required.



Qwest

CenturyLink*



*CenturyLink includes former ElPasoTel customers



Current Customers

Log in with your account username and password so that we can show you the
pricing options available to you. Don't have an account yet? Select "Enroll Now"
on the My CenturyLink Login page to create one now.


My CenturyLink


A username is required.

A password is required.

We had an unexpected error, please try again.


Select the company you set up your account with, and enter your user name and
password.



A company selection is required.


Enter your My CenturyLink user name and password.

Qwest

CenturyLink
User Name Forgot Username? Password Forgot Password?


Phone Number or Account Number


A phone or account number is required

We had an unexpected error, please try again.
Phone Account


example: 333-222-2222






By inputting your account information and clicking the "Show My Options" button,
you provide consent to CenturyLink to access your account information, including
the services you subscribe to, to respond to your inquiry and inform you of
CenturyLink's products and services. You may deny us permission by proceeding no
further and your denial will have no affect on your current services. Under
federal law, it is your right and our duty to protect your account information.


SORRY, WE DON'T RECOGNIZE THE INFORMATION YOU PROVIDED.



What would you like to do?

I'd like to shop for CenturyLink Out of Region Long Distance.
I am a new customer moving to a CenturyLink service area. I'd like to search by
my new address.
I'd like to try to enter my information again.




Not sure what to do? Try Customer Service

Customer Info
Close Window

Enter your My CenturyLink user name and password.

A username is required.

A password is required.

We had an unexpected error, please try again.


User Name (required) Forgot Username? Password (required) Forgot Password?


Quick Bill Pay
Set up My CenturyLink

Why is this needed?
As CenturyLink and Qwest merge companies, we are working hard to combine our
systems. By supplying your service address zip code we will be able to get you
to the right location. Thank you for your patience during the merger process.




SORRY, WE DON'T RECOGNIZE THE INFORMATION YOU PROVIDED.



What would you like to do?

I'd like to shop for CenturyLink Out of Region Long Distance.
I'd like to try to enter my information again.




Not sure what to do? Try Customer Service


Customer Service & Support
Close Window


WE APOLOGIZE FOR THE INCONVENIENCE. THIS PRODUCT IS CURRENTLY NOT AVAILABLE IN
YOUR AREA.


Continue to view these CenturyLink products:

DIRECTV®
High-Speed Internet
Bundles
Phone
Go back to the CenturyLink home page.




We apologize for the inconvenience. This product is currently not available for
ordering online. If you have questions, or would like to order, please call
800-366-8201.


Customer Info
Close Window

Enter your CenturyLink Home Telephone Number or Account Number so we can help
you set up your account.



A telephone or account number is required.

You must enter a valid telephone or account number.
Home Telephone Number or Account Number
Go

How can I find my Account Number?

Why is this needed?
As CenturyLink and Qwest merge companies, we are working hard to combine our
systems. By supplying your home telephone or account number we will be able to
get you to the right location. Thank you for your patience during the merger
process.

OK
OK

Customer Info
Close Window




Browser does not support iFrames

Our apologies, this page is experiencing technical issues.

Our systems may be down for routine maintenance.
Please try again after 4:00am Mountain Time.

Meanwhile, please feel free
to chat or call us directly.
See options below.
OR
Try again
Residential
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Enterprise

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