helpdesk.digidentity.com Open in urlscan Pro
104.16.51.111 Public Scan

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Add Verdict Report

URL:
https://helpdesk.digidentity.com/hc/en-us/articles/16700755582225-How-do-I-renew-my-smart-card-
Submission: On January 22 via api (January 22nd 2024, 9:50:29 am UTC) from ES — Scanned from ES

Summary HTTP 36 Redirects Links 3 Behaviour Indicators

Summary

This website contacted 5 IPs in 2 countries across 6 domains to perform 36 HTTP transactions. The main IP is 104.16.51.111, located in and belongs to CLOUDFLARENET, US. The main domain is helpdesk.digidentity.com.
TLS certificate: Issued by R3 on December 1st 2023. Valid for: 3 months.

This is the only time helpdesk.digidentity.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 6	104.16.51.111 104.16.51.111	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1 19	104.18.70.113 104.18.70.113	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	142.250.186.42 142.250.186.42	15169 (GOOGLE) (GOOGLE)
1 1	104.16.53.111 104.16.53.111	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	142.250.185.78 142.250.185.78	15169 (GOOGLE) (GOOGLE)
36	5

6 104.16.51.111 (None, ) 1 redirects

ASN13335 (CLOUDFLARENET, US)

helpdesk.digidentity.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

19 104.18.70.113 (None, ) 1 redirects

ASN13335 (CLOUDFLARENET, US)

static.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
p17.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
theme.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
assets.zendesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
ekr.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 142.250.186.42 (United States)

ASN15169 (GOOGLE, US)
PTR: fra24s04-in-f10.1e100.net

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 104.16.53.111 (None, ) 1 redirects

ASN13335 (CLOUDFLARENET, US)

digidentityuk.zendesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 142.250.185.78 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s48-in-f14.1e100.net

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
18	zdassets.com static.zdassets.com — Cisco Umbrella Rank: 2047 p17.zdassets.com — Cisco Umbrella Rank: 95105 theme.zdassets.com — Cisco Umbrella Rank: 10736 ekr.zdassets.com — Cisco Umbrella Rank: 2364	397 KB
6	digidentity.com 1 redirects helpdesk.digidentity.com	14 KB
2	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 27	21 KB
2	zendesk.com 2 redirects digidentityuk.zendesk.com assets.zendesk.com — Cisco Umbrella Rank: 9058	1 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 28	1 KB
0	digidentity.eu Failed cdn.digidentity.eu Failed
36	6

	Domain	Requested by
14	static.zdassets.com	helpdesk.digidentity.com static.zdassets.com assets.zendesk.com
6	helpdesk.digidentity.com	1 redirects helpdesk.digidentity.com static.zdassets.com
2	www.google-analytics.com	helpdesk.digidentity.com www.google-analytics.com
2	p17.zdassets.com	helpdesk.digidentity.com
1	ekr.zdassets.com	assets.zendesk.com
1	assets.zendesk.com	1 redirects
1	digidentityuk.zendesk.com	1 redirects
1	theme.zdassets.com	helpdesk.digidentity.com
1	fonts.googleapis.com	helpdesk.digidentity.com
0	cdn.digidentity.eu Failed	p17.zdassets.com
36	10

This site contains links to these domains. Also see Links.

Domain
www.facebook.com
twitter.com
www.linkedin.com

Subject Issuer	Validity	Valid
helpdesk.digidentity.com R3	`2023-12-01` - `2024-02-29`	3 months	crt.sh
zdassets.com E1	`2024-01-04` - `2024-04-03`	3 months	crt.sh
upload.video.google.com GTS CA 1C3	`2023-12-11` - `2024-03-04`	3 months	crt.sh
*.google-analytics.com GTS CA 1C3	`2023-12-11` - `2024-03-04`	3 months	crt.sh

This page contains 4 frames:

Primary Page: https://helpdesk.digidentity.com/hc/en-us/articles/16700755582225-How-do-I-renew-my-smart-card-
Frame ID: DD5178F91A60CFF109855EDE9D326EE9
Requests: 31 HTTP requests in this frame

Frame: https://static.zdassets.com/ekr/asset_composer.js
Frame ID: 332E34AD8710DF3A887FD4CC5F36C16E
Requests: 2 HTTP requests in this frame

Frame: https://helpdesk.digidentity.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/c8377512/main.js
Frame ID: E7455F2DC64B0583F4A50CE189BD5AC0
Requests: 2 HTTP requests in this frame

Frame: https://static.zdassets.com/web_widget/messenger/latest/web-widget-main-1bfc6fa.js
Frame ID: FB31748A5567326639ED9DAEFC6F31BD
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

How do I renew my smart card? – Digidentity

Detected technologies

React (JavaScript Frameworks) Expand

Overall confidence: 100%
Detected patterns

react(?:-with-addons)?[.-]([\d.]*\d)[^/]*\.js

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery[.-]([\d.]*\d)[^/]*\.js
jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

Page Statistics

36
Requests

64 %
HTTPS

0 %
IPv6

6
Domains

10
Subdomains

5
IPs

2
Countries

433 kB
Transfer

1732 kB
Size

7
Cookies

3 Outgoing links

These are links going to different origins than the main page.

URL: https://www.facebook.com/share.php?title=How+do+I+renew+my+smart+card%3F&u=https%3A%2F%2Fhelpdesk.digidentity.com%2Fhc%2Fen-us%2Farticles%2F16700755582225-How-do-I-renew-my-smart-card
Title: Facebook

Search URL Search Domain Scan URL

URL: https://twitter.com/share?lang=en&text=How+do+I+renew+my+smart+card%3F&url=https%3A%2F%2Fhelpdesk.digidentity.com%2Fhc%2Fen-us%2Farticles%2F16700755582225-How-do-I-renew-my-smart-card
Title: Twitter

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/shareArticle?mini=true&source=Digidentity+UK&title=How+do+I+renew+my+smart+card%3F&url=https%3A%2F%2Fhelpdesk.digidentity.com%2Fhc%2Fen-us%2Farticles%2F16700755582225-How-do-I-renew-my-smart-card
Title: LinkedIn

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 9

https://digidentityuk.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
https://static.zdassets.com/auth/111e8e6e01b3952840fd6ff2ae791fb522c67b19/v2/host-without-iframe.js

Request Chain 13

https://assets.zendesk.com/embeddable_framework/main.js HTTP 301
https://static.zdassets.com/ekr/asset_composer.js

Request Chain 27

https://helpdesk.digidentity.com/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
https://helpdesk.digidentity.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/c8377512/main.js

36 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2 200 Primary Request 16700755582225-How-do-I-renew-my-smart-card- Show response
helpdesk.digidentity.com/hc/en-us/articles/ 23 KB
8 KB 2383ms
522ms Document
text/html 104.16.51.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.digidentity.com/hc/en-us/articles/16700755582225-How-do-I-renew-my-smart-card-

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

762917723193161b7fa47ab48bd8094281099dae8615b5d6e6a209cf0ed64e27

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000;
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36
accept-language: es-ES,es;q=0.9

Response headers

cache-control: max-age=0, public
cf-cache-status: EXPIRED
cf-ray: 8496e3e6fd1b6660-MAD
content-encoding: br
content-language: en-us
content-type: text/html; charset=utf-8
date: Mon, 22 Jan 2024 09:50:01 GMT
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol: HTTP/1.1 always
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=RxcO64CD59NXNN0jNvxkpTtcyUUqvupzbI0%2BhiDMuHpo%2FL5NDSStfsPW6zMYfp63WalCMuFV6BQ2tNt64z3mzy6pT9%2B2Qw%2BQz%2FKidsyYMv%2FqAQxhhVy9yMtobPY5P59ync5VBnQG%2B1t6xA%3D%3D"}],"group":"cf-nel","max_age":604800}
server: cloudflare
strict-transport-security: max-age=31536000;
vary: Accept-Encoding
x-frame-options: SAMEORIGIN
x-request-id: 8496e3e716f66660-MAD
x-runtime: 0.158019
x-ua-compatible: IE=edge
x-xss-protection: 1; mode=block
x-zendesk-origin-server: app-server-57b65bcf5d-xwsw7
x-zendesk-processed-host-header: helpdesk.digidentity.com

GET
H2 200 application-f897d93bd06b67f136ea5da710f56464.css
static.zdassets.com/hc/assets/ 50 KB
9 KB 3725ms
2425ms Stylesheet
text/css 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/application-f897d93bd06b67f136ea5da710f56464.css

Requested by

Host: helpdesk.digidentity.com
URL: https://helpdesk.digidentity.com/hc/en-us/articles/16700755582225-How-do-I-renew-my-smart-card-

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

9ad448d0d9672487a2d7821e7c12b092282eb14c395bfcda618d3bc671d9184b

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: es-ES,es;q=0.9
Referer: https://helpdesk.digidentity.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

date: Mon, 22 Jan 2024 09:50:02 GMT
x-amz-version-id: Kcd0ggzQYIDH8bp_13djh9ZxXHgxNUkg
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-request-id: WZTVQZ27QKCCMRSH
age: 423088
x-amz-server-side-encryption: AES256
x-amz-replication-status: COMPLETED
x-amz-id-2: bVrq1N77JXiEfEEgfQ1Z+tvkSgaysfZeClTvc8+PcZD9VD8krV5p4q9nSdW6hCYiMs0YjHm70m4=
last-modified: Wed, 13 Dec 2023 12:14:55 GMT
server: cloudflare
etag: W/"3971b5e792f22d425667124dace193d6"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=%2FAlbFkZpyzXWuFadrSty%2BpAHDddumWo2YvesxeTKNVWGPVyqis4AViwBrfeaYuZMzic1SEQZr4TxA5rpY8EZsVn%2BCOFEhJeF95wACEdB9VCNaIuNUU%2BAGeylph8uT0q4b4kt41c%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/css
cache-control: public, max-age=604800
cf-ray: 8496e3f2fa5c69fc-MAD

GET
H2 200 theming_v1_support-e05586b61178dcde2a13a3d323525a18.css
static.zdassets.com/hc/assets/ 9 KB
3 KB 5246ms
3947ms Stylesheet
text/css 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/theming_v1_support-e05586b61178dcde2a13a3d323525a18.css

Requested by

Host: helpdesk.digidentity.com
URL: https://helpdesk.digidentity.com/hc/en-us/articles/16700755582225-How-do-I-renew-my-smart-card-

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

836316444e9cede5ce83cfe98734b9c8ab27192a9634a59b82c118a8e6792037

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: es-ES,es;q=0.9
Referer: https://helpdesk.digidentity.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

date: Mon, 22 Jan 2024 09:50:02 GMT
x-amz-version-id: jTGUrqWkuFHwNoYn1Yt15_2Fvm6MgQq1
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-request-id: N44VCW3BGA2SSRN3
age: 449837
x-amz-server-side-encryption: AES256
x-amz-replication-status: COMPLETED
x-amz-id-2: oHr60DQshqRQeaF6CPL+xsiqxkieEvVJ+ZeI9wrVkq2cRtSeWaZPqcTAc14ow/pMcGiKGjz1uQ0=
last-modified: Wed, 29 Nov 2023 09:22:20 GMT
server: cloudflare
etag: W/"359c3fce9769020f14763e4e3615597d"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=YVd1z2DqbAjYrEOQ2RhDmodRX2FUCMn1Tkn9%2F9x6ZumLaWXVky6DP6ofuGIcLbW2spdB%2Fl7EsZUQYRKqCn9FdWrD0Jt8gPaRxa%2BdcxOxK3EZ3KboEuQ1r1bpRoDMhS8RqaLg9Ug%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/css
cache-control: public, max-age=604800
cf-ray: 8496e3f2fa6069fc-MAD

GET
H2 200 style.css
p17.zdassets.com/hc/theming_assets/1859181/3185485/ 75 KB
13 KB 1984ms
439ms Stylesheet
text/css 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://p17.zdassets.com/hc/theming_assets/1859181/3185485/style.css?digest=17314480197649

Requested by

Host: helpdesk.digidentity.com
URL: https://helpdesk.digidentity.com/hc/en-us/articles/16700755582225-How-do-I-renew-my-smart-card-

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

b22b263b6bc64bd022e78c80309044aa9b6cfbd35c0a5878c97775f157a6f74f

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: es-ES,es;q=0.9
Referer: https://helpdesk.digidentity.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

date: Mon, 22 Jan 2024 09:50:02 GMT
strict-transport-security: max-age=0
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-zendesk-origin-server: app-server-8588bdd7f9-k57wt
protocol: HTTP/1.1 always
x-request-id: 82d124dd5bd848a9-LHR
x-ua-compatible: IE=edge
x-runtime: 0.018620
server: cloudflare
etag: W/"b22b263b6bc64bd022e78c80309044aa"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=Mnqhy%2FrL%2Feitvv0z0ueZpFUTeHMg5o%2FsdSaC3dJHx9yJVjEp2Rr8xQxc00PtDRXh%2FTzdGkmEAzA3JpZk1M800BezTGj6QP6OozpqoPZ4tbQm5f3SYedbLi0YWDWzxdw2EfA%3D"}],"group":"cf-nel","max_age":604800}
content-type: text/css; charset=utf-8
cache-control: max-age=604800, public
x-zendesk-processed-host-header: p17.zdassets.com
cf-ray: 8496e3f3cf782f80-MAD

GET
H2 200 jquery-09d07e20ce042ef10e301661ad1f316c.js Show response
static.zdassets.com/hc/assets/ 90 KB
33 KB 1900ms
602ms Script
application/javascript 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/jquery-09d07e20ce042ef10e301661ad1f316c.js

Requested by

Host: helpdesk.digidentity.com
URL: https://helpdesk.digidentity.com/hc/en-us/articles/16700755582225-How-do-I-renew-my-smart-card-

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

e1fc56c5af917b653be54d619245c4079c1afec0991321f0d358679b1ef529a0

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: es-ES,es;q=0.9
Referer: https://helpdesk.digidentity.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

date: Mon, 22 Jan 2024 09:50:02 GMT
x-amz-version-id: yrsprfGwrKJ_AtGwgk3ZjIzERQb48E__
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-request-id: ESA2ATAWTX8AK3H7
age: 362523
x-amz-server-side-encryption: AES256
x-amz-replication-status: COMPLETED
x-amz-id-2: sQBTnprI0u5pMjAJIZmTf8rHzFjKtged1v89KFQcfb/cu/l0Gqff3+NbCqCtUIDDHJQPmlcreilYui4MVpZOBg==
last-modified: Fri, 01 Dec 2023 11:10:51 GMT
server: cloudflare
etag: W/"06821d0f1e25137c2297502c6ced525d"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=FhcgRX9o8hCp3ymnskTQfm29olvmdIk%2FwrLFpxCrkn30meQSBrziNhWuh0BUL5xEES3Rapxqbk0u54IHsqPvAtpMbZfpGB8D1SmhStz2y0a5prDKj2xq26PKH8pbCQ189UYa9CA%3D"}],"group":"cf-nel","max_age":604800}
content-type: application/javascript
cache-control: public, max-age=604800
cf-ray: 8496e3f2fa6169fc-MAD

GET
H2 200 css
fonts.googleapis.com/ 9 KB
1 KB 5686ms
1405ms Stylesheet
text/css 142.250.186.42
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Nunito:400,600,700,800,900&display=swap

Requested by

Host: helpdesk.digidentity.com
URL: https://helpdesk.digidentity.com/hc/en-us/articles/16700755582225-How-do-I-renew-my-smart-card-

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

142.250.186.42 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

fra24s04-in-f10.1e100.net

Software

ESF /

Resource Hash

c5eac7bd68522850bb5c61d21835bac9cea1093ce9ff6226f4f8ebcbc6254efd

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: es-ES,es;q=0.9
Referer: https://helpdesk.digidentity.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Mon, 22 Jan 2024 09:50:05 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
x-xss-protection: 0
last-modified: Mon, 22 Jan 2024 09:50:05 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Mon, 22 Jan 2024 09:50:05 GMT

GET
H2 200 script.js Show response
p17.zdassets.com/hc/theming_assets/1859181/3185485/ 4 KB
2 KB 1979ms
435ms Script
text/javascript 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://p17.zdassets.com/hc/theming_assets/1859181/3185485/script.js?digest=17314480197649

Requested by

Host: helpdesk.digidentity.com
URL: https://helpdesk.digidentity.com/hc/en-us/articles/16700755582225-How-do-I-renew-my-smart-card-

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

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Full URL: blob:https://helpdesk.digidentity.com/3d2d58b0-71d9-4eac-a602-088c0418b0f9
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URL: https://helpdesk.digidentity.com/hc/en-us/articles/16700755582225-How-do-I-renew-my-smart-card-
Protocol: BLOB
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: b54315aa20706ade20a86f6e6e84fdc06e18f4aa8a61f0584a30b717c3cfad9f

Request headers

accept-language: es-ES,es;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

Content-Length: 819
Content-Type

GET
H2

200

main.js Show response
helpdesk.digidentity.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/c8377512/ Frame E745
Redirect Chain

https://helpdesk.digidentity.com/cdn-cgi/challenge-platform/scripts/jsd/main.js
https://helpdesk.digidentity.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/c8377512/main.js

7 KB
4 KB

239ms
239ms

Script
application/javascript

104.16.51.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://helpdesk.digidentity.com/cdn-cgi/challenge-platform/h/b/scripts/jsd/c8377512/main.js

Requested by

Host: helpdesk.digidentity.com
URL: https://helpdesk.digidentity.com/hc/en-us/articles/16700755582225-How-do-I-renew-my-smart-card-

Protocol

Server

104.16.51.111 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

d2afd8421010274d6fd0485aeb0eb9fa594fcc5999b204d1a3427c0dcdb8f425

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: es-ES,es;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

date: Mon, 22 Jan 2024 09:50:25 GMT
content-encoding: br
x-content-type-options: nosniff
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server: cloudflare
vary: accept-encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=x%2BsrTG71WSqtYyCPZeWfaQY5qqVMHu2nJfqBGaxDdZPFAZQZORjkPikXxJarrrWgz%2B6r6CACrk6XgqHrQaRxFA9cXth4G9teAH8xaTU3gLelIVeeaD4aywtncGEvr0bPAayRIxs4uv41Vw%3D%3D"}],"group":"cf-nel","max_age":604800}
content-type: application/javascript; charset=UTF-8
cache-control: max-age=14400, public
cf-ray: 8496e47e5c136660-MAD

Redirect headers

date: Mon, 22 Jan 2024 09:50:24 GMT
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server: cloudflare
vary: accept-encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=Wb4UXt0uKqqRfyZ6x7tdnSvJOPZe1Cm3Ix6Orar%2F3DuYXVvZGAYebk9mv833Lxigem4UZX0i6gYWUq9pcMdFJFi1JGAfWwTe9IdEjcvhXJXIf1nN8BOb1W9fdoyvan5sAi%2BrSK0F7UqJ6A%3D%3D"}],"group":"cf-nel","max_age":604800}
access-control-allow-origin: *
location: /cdn-cgi/challenge-platform/h/b/scripts/jsd/c8377512/main.js
cache-control: max-age=300, public
cf-ray: 8496e47b8df66660-MAD

GET BuenosAiresWeb-Bold.woff
cdn.digidentity.eu/web-assets/fonts/BuenosAires/ 0
0

GET BuenosAiresWeb-Thin.woff
cdn.digidentity.eu/web-assets/fonts/BuenosAires/ 0
0

GET BuenosAiresWeb-Regular.woff
cdn.digidentity.eu/web-assets/fonts/BuenosAires/ 0
0

GET BuenosAiresWeb-SemiBold.woff
cdn.digidentity.eu/web-assets/fonts/BuenosAires/ 0
0

GET
H2 200 digidentityuk.zendesk.com Show response
ekr.zdassets.com/compose/web_widget/ Frame 332E 1 KB
1 KB 3670ms
3652ms Fetch
application/json 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://ekr.zdassets.com/compose/web_widget/digidentityuk.zendesk.com

Requested by

Host: assets.zendesk.com
URL: https://assets.zendesk.com/embeddable_framework/main.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

3c32b87cbae686c1c5282fd657d6737eb70594cd86fd54d6e25087b52dd9dafd

Security Headers

Name	Value
Strict-Transport-Security	max-age=0
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: es-ES,es;q=0.9
Referer: https://helpdesk.digidentity.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

date: Mon, 22 Jan 2024 09:50:25 GMT
strict-transport-security: max-age=0
x-content-type-options: nosniff
cf-cache-status: REVALIDATED
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
x-permitted-cross-domain-policies: none
content-encoding: br
status: 200 OK
cdn-cache-control: max-age=60
x-xss-protection: 1; mode=block
x-request-id: 83092b51da5fb8ba-SEA, 83092b51da5fb8ba-SEA
x-runtime: 0.005950
referrer-policy: strict-origin-when-cross-origin
server: cloudflare
etag: W/"3c32b87cbae686c1c5282fd657d6737e"
x-download-options: noopen
x-frame-options: SAMEORIGIN
access-control-max-age: 7200
access-control-allow-methods: GET, POST, OPTIONS
access-control-allow-origin: *
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=L1gxRoaxzr1KTEOg%2BCkaNAkczGALjzr7lu3bz1rghk7O23zUJApUUeWW0AM3h%2BaEWwE2HSlIFoJGB9TY4dvwtoalGAotg0I5%2FFoGaFI4W2fed%2Fw%2B2szv3WUOH3xoSvRuNXk%3D"}],"group":"cf-nel","max_age":604800}
access-control-expose-headers
vary: Accept, Origin, Accept-Encoding
cache-control: max-age=300, public, stale-while-revalidate=300, stale-if-error=21600
content-type: application/json; charset=utf-8
x-zendesk-zorg: yes
cf-ray: 8496e4824e991519-MAD

POST 8496e3e6fd1b6660
helpdesk.digidentity.com/cdn-cgi/challenge-platform/h/b/jsd/r/ Frame E745 0
0

GET
H2 200 web-widget-main-1bfc6fa.js
static.zdassets.com/web_widget/messenger/latest/ Frame FB31 355 KB
0 185ms
185ms Script
application/javascript 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/web_widget/messenger/latest/web-widget-main-1bfc6fa.js

Requested by

Host: assets.zendesk.com
URL: https://assets.zendesk.com/embeddable_framework/main.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=0

Request headers

accept-language: es-ES,es;q=0.9
Referer
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.224 Safari/537.36

Response headers

date: Mon, 22 Jan 2024 09:50:26 GMT
x-amz-version-id: RqZIDjLbqQCJse5.5YPoIz6l3bVKH2F9
content-encoding: br
cf-cache-status: HIT
nel: {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security: max-age=0
x-amz-request-id: 4FSF5803D2MZ177K
age: 4172474
x-amz-server-side-encryption: AES256
x-amz-replication-status: COMPLETED
x-amz-id-2: s6NVEjlxQ0X409+93Y+AyzPpDVdCnUzkj58R435QREy4lvYOga3kZ8DuxKYs3kScc5mlXhydQ7o=
last-modified: Tue, 05 Dec 2023 00:28:36 GMT
server: cloudflare
etag: W/"531e7cd49856ceac1ab739dee1bd9825"
vary: Accept-Encoding
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=4ePew2%2FjX4S5G0snTEYITqPLqVRbRG%2Fylhaps9c7FuATLAznEbRpnn3d6VsVQb4T%2BSSUVraQQPkha%2FLjvRZjmBzp1b4ysT0NwgKFQKbrh3J4AkE2dKh4dXQutY4NoreO15nAGME%3D"}],"group":"cf-nel","max_age":604800}
content-type: application/javascript; charset=utf-8
cache-control: public, max-age=31536000
cf-ray: 8496e48478ad69fc-MAD
expires: Wed, 04 Dec 2024 00:28:35 GMT

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain: cdn.digidentity.eu
URL: https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-Thin.woff2

Domain: cdn.digidentity.eu
URL: https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-Regular.woff2

Domain: cdn.digidentity.eu
URL: https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-SemiBold.woff2

Domain: cdn.digidentity.eu
URL: https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-Bold.woff2

Domain: cdn.digidentity.eu
URL: https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-Bold.woff

Domain: cdn.digidentity.eu
URL: https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-Thin.woff

Domain: cdn.digidentity.eu
URL: https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-Regular.woff

Domain: cdn.digidentity.eu
URL: https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-SemiBold.woff

Domain: helpdesk.digidentity.com
URL: https://helpdesk.digidentity.com/cdn-cgi/challenge-platform/h/b/jsd/r/8496e3e6fd1b6660

Verdicts & Comments Add Verdict or Comment

21 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

7 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.helpdesk.digidentity.com/	1969-12-31 23:59:59	Name: __cfruid Value: 44faf050d399b1e6d9065ad66e34cf4c2bd164f0-1705917001
.helpdesk.digidentity.com/	1969-12-31 23:59:59	Name: _cfuvid Value: kKSZEnJF1dhRaq0YtIt8eS_YYGnJARXSWIiT7O0UNvw-1705917001042-0-604800000
.digidentityuk.zendesk.com/	1969-12-31 23:59:59	Name: __cfruid Value: 87c715531c781c25149e5f2b3ac2b572362f4613-1705917008
.digidentityuk.zendesk.com/	1969-12-31 23:59:59	Name: _cfuvid Value: EQSsftVBJoNV4CJgOX1pc9X2NXXg2XWEAVUTf4jGzaM-1705917008424-0-604800000
.digidentity.com/	1970-01-21 03:27:57	Name: _ga Value: GA1.2.1851358594.1705917014
.digidentity.com/	1970-01-20 17:53:23	Name: _gid Value: GA1.2.810306480.1705917014
.digidentity.com/	1970-01-20 17:51:57	Name: _gat Value: 1

16 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
javascript	error	URL: https://helpdesk.digidentity.com/hc/en-us/articles/16700755582225-How-do-I-renew-my-smart-card- Message: Access to font at 'https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-Bold.woff2' from origin 'https://helpdesk.digidentity.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network	error	URL: https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-Bold.woff2 Message: Failed to load resource: net::ERR_FAILED
javascript	error	URL: https://helpdesk.digidentity.com/hc/en-us/articles/16700755582225-How-do-I-renew-my-smart-card- Message: Access to font at 'https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-Thin.woff2' from origin 'https://helpdesk.digidentity.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network	error	URL: https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-Thin.woff2 Message: Failed to load resource: net::ERR_FAILED
javascript	error	URL: https://helpdesk.digidentity.com/hc/en-us/articles/16700755582225-How-do-I-renew-my-smart-card- Message: Access to font at 'https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-Regular.woff2' from origin 'https://helpdesk.digidentity.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network	error	URL: https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-Regular.woff2 Message: Failed to load resource: net::ERR_FAILED
javascript	error	URL: https://helpdesk.digidentity.com/hc/en-us/articles/16700755582225-How-do-I-renew-my-smart-card- Message: Access to font at 'https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-SemiBold.woff2' from origin 'https://helpdesk.digidentity.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network	error	URL: https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-SemiBold.woff2 Message: Failed to load resource: net::ERR_FAILED
javascript	error	URL: https://helpdesk.digidentity.com/hc/en-us/articles/16700755582225-How-do-I-renew-my-smart-card- Message: Access to font at 'https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-Bold.woff' from origin 'https://helpdesk.digidentity.com' has been blocked by CORS policy: The 'Access-Control-Allow-Origin' header has a value 'https://careers.digidentity.eu' that is not equal to the supplied origin.
network	error	URL: https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-Bold.woff Message: Failed to load resource: net::ERR_FAILED
javascript	error	URL: https://helpdesk.digidentity.com/hc/en-us/articles/16700755582225-How-do-I-renew-my-smart-card- Message: Access to font at 'https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-Thin.woff' from origin 'https://helpdesk.digidentity.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network	error	URL: https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-Thin.woff Message: Failed to load resource: net::ERR_FAILED
javascript	error	URL: https://helpdesk.digidentity.com/hc/en-us/articles/16700755582225-How-do-I-renew-my-smart-card- Message: Access to font at 'https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-Regular.woff' from origin 'https://helpdesk.digidentity.com' has been blocked by CORS policy: The 'Access-Control-Allow-Origin' header has a value 'https://helpdesk.digidentity.eu' that is not equal to the supplied origin.
network	error	URL: https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-Regular.woff Message: Failed to load resource: net::ERR_FAILED
javascript	error	URL: https://helpdesk.digidentity.com/hc/en-us/articles/16700755582225-How-do-I-renew-my-smart-card- Message: Access to font at 'https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-SemiBold.woff' from origin 'https://helpdesk.digidentity.com' has been blocked by CORS policy: The 'Access-Control-Allow-Origin' header has a value 'https://helpdesk.digidentity.eu' that is not equal to the supplied origin.
network	error	URL: https://cdn.digidentity.eu/web-assets/fonts/BuenosAires/BuenosAiresWeb-SemiBold.woff Message: Failed to load resource: net::ERR_FAILED

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000;
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets.zendesk.com
cdn.digidentity.eu
digidentityuk.zendesk.com
ekr.zdassets.com
fonts.googleapis.com
helpdesk.digidentity.com
p17.zdassets.com
static.zdassets.com
theme.zdassets.com
www.google-analytics.com
cdn.digidentity.eu
helpdesk.digidentity.com
104.16.51.111
104.16.53.111
104.18.70.113
142.250.185.78
142.250.186.42
113cec402518a35d4909fbc92a64f34a36fbb0303b2f3edee957b7fdfba3775e
1cffc2b3146584685cd72751d7f28aa030ab9ae2f1bc78f2c27909f8d8287b26
23effc69e82a8d9d31cc8d0746d2e338af8e9a4c36c63d87d97e557bf71f7d41
3c32b87cbae686c1c5282fd657d6737eb70594cd86fd54d6e25087b52dd9dafd
50d5b516d840c7f050b44630b17a495e6549316b53c4a81bff2c8d11f1f0500e
674b5cf8d02b7fcdf3274afd0363177c7a5016ad6820b53714fd886da97a38c2
762917723193161b7fa47ab48bd8094281099dae8615b5d6e6a209cf0ed64e27
7f919bb8db7a2fe7126380d85836c540c3fc883cc4dff3f44ae1ecc697027a6c
83026b248b9c71298269febcc870ea78fd0aa30d5b79e903d20164a85628c619
836316444e9cede5ce83cfe98734b9c8ab27192a9634a59b82c118a8e6792037
84f0bdd85fef21051f9a2592bf767ba112d745949315a860b8d9af9b12ed4e5c
9ad448d0d9672487a2d7821e7c12b092282eb14c395bfcda618d3bc671d9184b
b22b263b6bc64bd022e78c80309044aa9b6cfbd35c0a5878c97775f157a6f74f
b54315aa20706ade20a86f6e6e84fdc06e18f4aa8a61f0584a30b717c3cfad9f
bd03b0b6236cb66eb345ef4921d76c8d9be436ea7cc7c89f9e62163c3e0a4a64
c2d5549676e2bb4426acce6b42ad31f4658811549b00acb761a8deabcb3f2fde
c5eac7bd68522850bb5c61d21835bac9cea1093ce9ff6226f4f8ebcbc6254efd
ce337ec7dda4b3a741363a2673c7edce5c736f1660e2aa908131ecfd9dd1343f
cf71db9ad1b2b3482f8c1f21cf17fab55e29d4f0135dd34a4c033040fb2f0899
d2afd8421010274d6fd0485aeb0eb9fa594fcc5999b204d1a3427c0dcdb8f425
de36e50194320a7d3ef1ace9bd34a875a8bd458b253c061979dd628e9bf49afd
e1fc56c5af917b653be54d619245c4079c1afec0991321f0d358679b1ef529a0
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
ed99f1be8e94c69733b9cfe19fb18d6072501f43b8ca3dde662eb05d27723d96
f60ba1fd42be6e1311b5ae2ba57ed572297699f63c6e41dc6d90a03d0ae01bb4

helpdesk.digidentity.com Open in urlscan Pro 104.16.51.111 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Detected technologies

Page Statistics

36 Requests

64 %HTTPS

0 %IPv6

6 Domains

10 Subdomains

5 IPs

2 Countries

433 kBTransfer

1732 kBSize

7 Cookies

3 Outgoing links

Redirected requests

36 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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Failed requests

Verdicts & Comments Add Verdict or Comment

helpdesk.digidentity.com Open in urlscan Pro
104.16.51.111 Public Scan

Screenshot
Live screenshot

Full Image

36
Requests

64 %
HTTPS

0 %
IPv6

6
Domains

10
Subdomains

5
IPs

2
Countries

433 kB
Transfer

1732 kB
Size

7
Cookies

36 HTTP transactions
0 data transactions